Origin Broadband

Origin Broadband Outage Report in Kingston upon Thames, Greater London, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Kingston upon Thames, Greater London, England 01/26/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Wi-fi (40%)

    Wi-fi (40%)

  3. Total Blackout (20%)

    Total Blackout (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • emmameaden1 Molly & George (@emmameaden1) reported from Camden Town, England

    @OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!

  • elliotjbrown Elliot Brown (@elliotjbrown) reported from Hillingdon, England

    @OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.

  • newswrthyvision Nick Smith (@newswrthyvision) reported from Wandsworth, England

    .@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.

  • Seneca73646304 Seneca (@Seneca73646304) reported from Paddington, England

    @OriginBroadband So how can I contact anybody in your support?

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • CMaton1 C. Maton (@CMaton1) reported

    @OriginBroadband When my mother eventually got through to origin broadband support, their first idea was to perform a router hard reset, problem is my mum had upgraded from shitty single band router which then deletes the net login settings, removing her access to her internet

  • rahilkn R (@rahilkn) reported

    @OriginBroadband absolutely abysmal service! Only signed up because you were yorkshire based! FAD!

  • dhughdaviesgma1 d.hugh.davies@gmail.com (@dhughdaviesgma1) reported

    @OriginBroadband No broadband currently in CM23 3NQ. Service in recent months becoming increasingly unreliable. Time for a change I think.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband the company boasts a customer base of over 400,000 users, but has only 2 permanent tech support staff, with 2 more helping when the are not making tea or sweeping up ... that alone should tell you something.

  • Dickinson1994 Anna Dickinson (@Dickinson1994) reported

    @OriginBroadband your service is shocking I don’t have a constant connection the speed isn’t what I was told what I’d get and customer service barely exist.

  • paige_114 P a i g e . (@paige_114) reported

    @Geri18 @OriginBroadband I’d cancel if you can, there service is awful

  • paige_114 P a i g e . (@paige_114) reported

    @MartinSLewis I’m with @OriginBroadband pay £28 a month, the speeds are awful and extremely unreliable, customer service is non existent. Been in touch with them so many times in the 3 months I’ve had it and no further forward. Word of warning to others!

  • TrickerTheDon TrickerTheDon🖥 (@TrickerTheDon) reported

    Nothing but problems since joining @OriginBroadband looks like so has everybody else from what I see on Twitter and reviews. I’ve had “ DOUBLE - NAT “ since joining your company. Which isn’t suitable for online gaming. Which is all I use it for. Needs fixing. Support is terrible.

  • TrickerTheDon TrickerTheDon🖥 (@TrickerTheDon) reported

    @OriginBroadband @Adamjpritchard @OriginBroadban1 It people are having problems. Use your brain 🧠 & MESSAGE THEM! THEY. ARE. THE. CUSTOMER.

  • DebiDP Debi Patnaude (@DebiDP) reported

    @obryssau @OriginBroadband #wakeupbryssau you need to look at you customer service systems . Your poor staff are obviously been hung out to dry and your customers are receiving #substandard service