Origin Broadband

Origin Broadband Outage Report in Kingston upon Thames, Greater London, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Kingston upon Thames, Greater London, England 02/02/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (20%)

    Wi-fi (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Seneca73646304 Seneca (@Seneca73646304) reported from Paddington, England

    @OriginBroadband So how can I contact anybody in your support?

  • emmameaden1 Molly & George (@emmameaden1) reported from Camden Town, England

    @OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!

  • elliotjbrown Elliot Brown (@elliotjbrown) reported from Hillingdon, England

    @OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • ImpactGroupDT David Trott 📣 Impact Digital Marketing (@ImpactGroupDT) reported

    A few years ago, we had an account with @OriginBroadband - I've no idea what it's like now, but back then our connection was appalling. Barely any speed, connection dropping frequently, little to no customer service. It might be ace now, I've no idea. 1/7

  • McTriskele MC Triskele (@McTriskele) reported

    Well this is **** I'm still waiting on @OriginBroadband to set my internet back up after moving house a week ago and still nada not an update or nuttin how am I supposed to do my job and work I'm gonna end up going to a different provider if its not up and running by next week 😤

  • Minimem8 Minimem8 (@Minimem8) reported

    Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.

  • jls1080 Jess Smith (@jls1080) reported

    @OriginBroadband hi I have tried the chat facility on your website regarding broadband down issue, waited for 10 mins no reply,can anyone please tell me if there is a problem in my area yo16 postcode.. thanks

  • flyerbetic Mike Dunning (@flyerbetic) reported

    @OriginBroadband utterly awful online support please tell me how to escalate this to a manager.

  • Iamsofiak_ Sofia K 🇯🇲🇵🇰 (@Iamsofiak_) reported

    NEVER EVER EVER GO WITH @OriginBroadband THEY ARE SHITTTTT

  • sarahspoon Sarah (@sarahspoon) reported

    @OpenreachHelp Hey @OriginBroadband pls read thread above. You've repeatedly told us there's nothing we can do, as Openreach tampered with our street's cables. But it's been 24 hours without service, several houses affected in SE4 1ES. Do something.

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadban1 @OriginBroadband That’s because Origin scamband customer service have been transferred to the complaints dept. You cannot expect any sort of service from this excuse of an internet provider.

  • Minimem8 Minimem8 (@Minimem8) reported

    @OriginBroadband @davidjbodman You are not, I am not on a rolling contract, I am on a fixed term contract. Ofcom guidelines clearly state I should have the option to cancel without penalty. Are you saying the Origin are doing that?

  • itsme05864534 itsme (@itsme05864534) reported

    @OriginBroadband hey my internet stopped working last night i turned the router off and on and internet came but but I wake up this morning to find the router all together doesnt work why would this be?