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Origin Broadband

Origin Broadband Outage Report in Kingston upon Thames, Greater London, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  • 63% Internet (63%)
  • 25% Total Blackout (25%)
  • 13% Wi-fi (13%)

Live Outage Map Near Kingston upon Thames, England

The most recent Origin Broadband outage reports came from the following cities: London.

CityProblem TypeReport Time
London Internet 4 days ago
City of Westminster Internet 5 months ago
London Internet 6 months ago
London Internet 6 months ago
London Internet 6 months ago
Hammersmith Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • emmameaden1
    Molly & George (@emmameaden1) reported from Camden Town, England

    @OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!

  • elliotjbrown
    Elliot Brown (@elliotjbrown) reported from Hillingdon, England

    @OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.

  • Seneca73646304
    Seneca (@Seneca73646304) reported from Paddington, England

    @OriginBroadband So how can I contact anybody in your support?

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • __getinthebin
    Will Jones (@__getinthebin) reported

    @louotway @chickabiddybex @OriginBroadband I called their support a second time today. The second guy (who was far more helpful and escalated the complaint) confirmed my suspicion that this was absolute nonsense.

  • Schmell_DeCoffe
    Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @SilviaGuddei @OriginBroadband by non payment I mean that Origin failed to pay their supplier, so the service was cut off, meaning you lost your internet.

  • JstJamieThings
    JustJamie? (@JstJamieThings) reported

    @OriginBroadband My internet seems to think I'm in the US despite being in Scotland, and each time I click your "Chat Live" button on the site, nothing happens. Help.

  • Schmell_DeCoffe
    Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @SilviaGuddei @OriginBroadband Best thing would be to say you don't want it reconnecting, then jump to a new provider. They are currently trying to provision a new line/service which you are not contractually bound by. Your contract is with the original service that was cancelled, or cut off due to non payment

  • SilviaGuddei
    MissSunshineSmile (@SilviaGuddei) reported

    @OriginBroadband cut off my broadband by mistake and is now leaving me without for 10-14 days until can be reinstalled...thank you from a self-employed working from home in lockdown person. Customer service shall respond to my complaint in 5 working days...thanks...! :(

  • MoiAliEdinburgh
    Moi Ali (@MoiAliEdinburgh) reported

    @OriginBroadband I cancelled my order due to poor service and poor connectivity. Now you claim to have no record that I cancelled. Been online for nearly an hour but getting nowhere. DO NOT USE THIS COMPANY. Utterly useless in every way.

  • boxmouse27
    bmouse (@boxmouse27) reported

    @OriginBroadband Hi I have replied - please sort this issue ASAP as my husband has been messaging since Thursday evening and nothing has been rectified - I will be going to OFCOM if this isn’t resolved today

  • danielnelson89
    Daniel Nelson (@danielnelson89) reported

    @OriginBroadband yeah im gonna need a refund for the year of service that you haven't provided. And also your staff are so rude and smug they need knocked down a peg or two. Worst customer service I've ever come across. You are an absolute rip off. So get intouch about my refund

  • w4ttsy1
    Daniel Watts (@w4ttsy1) reported

    @OriginBroadband simply the worst internet provider I have ever witnessed in all my years. Cannot wait to cancel, please everyone take this is a warning do not use this provider.

  • DimmockAlf
    Alf Dimmock (@DimmockAlf) reported

    Internet down for the best part of 24 hours, spoke to ‘live chat’ and was told ‘Broadband’ engineers would sort within 24 hours. It’s getting close! @OriginBroadband @OriginBroadban1