Origin Broadband Outage Report in Kingston upon Thames, Greater London, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (40%)
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Total Blackout (40%)
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Wi-fi (20%)
Community Discussion
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Origin Broadband Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Molly & George
(@emmameaden1) reported
from
Camden Town, England
@OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!
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Seneca
(@Seneca73646304) reported
from
Paddington, England
@OriginBroadband So how can I contact anybody in your support?
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Elliot Brown
(@elliotjbrown) reported
from
Hillingdon, England
@OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Minimem8
(@Minimem8) reported
Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.
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Liz Chalmers
(@liz_c177) reported
@OriginBroadband time to find a new internet supplier all day speaking to someone to try and fix it and nothing sent to another department again @OriginBroadban1
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadban1 @OriginBroadband That’s because Origin scamband customer service have been transferred to the complaints dept. You cannot expect any sort of service from this excuse of an internet provider.
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David Bodman
(@davidjbodman) reported
@OriginBroadband @OriginBroadban1 Material detriment A1.10 Ofcom is likely to treat any price increase4 to the agreed core subscription price (however constructed and described in the contract terms)5 during the fixed term of a telecommunications contract as a modification
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Jess Smith
(@jls1080) reported
@OriginBroadband hi I have tried the chat facility on your website regarding broadband down issue, waited for 10 mins no reply,can anyone please tell me if there is a problem in my area yo16 postcode.. thanks
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MC Triskele
(@McTriskele) reported
Well this is **** I'm still waiting on @OriginBroadband to set my internet back up after moving house a week ago and still nada not an update or nuttin how am I supposed to do my job and work I'm gonna end up going to a different provider if its not up and running by next week 😤
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Wayne Thompson
(@MrWayneThompson) reported
@OriginBroadband can someone please give me an email to send a complaint as so far you are a joke!
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband can you tell me why you never suggested replacing the router that you initially sent me for go live. After the open reach tech told you it was defective.
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Minimem8
(@Minimem8) reported
@OriginBroadband I have spent over an hour and a half online with "support", they say I cannot cancel my contract before June otherwise, I will have to pay penalties. Why not answer here why you feel you can ignore the guidelines I've linked to? Or are Origin going to reverse this policy?
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband “keeping it simple” of course it’s so simple you hike up the price and make a bad service even worse. All staff are now in the complaints department.