Origin Broadband outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Nick Smith (@newswrthyvision) reported 16 minutes ago from Wandsworth, England

  .@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ann McGonigle (@Auldhame43) reported 2 minutes ago

  @OriginBroadband one of the worst customer services I have had, spoken to 3 different people over the past month and every time I get a different response and think the issue is resolved but no, it just gets worse!!!

• 
  Maverick (@MaverickCS5) reported 4 minutes ago

  @OriginBroadband Hi Origin, Im having problems connecting a Nintendo Switch to the broadband. Connects just fine but when trying to play online, it says NAT type D, wondering how to change this? I believe the router is double NAT'd and requires a static IP. Was not aware of this

• 
  OriginBroadbandComplaints (@OriginBroadban1) reported 4 minutes ago

  just to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)

• 
  Michael Holdsworth (@mholdsworth001) reported 5 minutes ago

  @OriginBroadband Hi I have been trying to cancel my broadband for some time now I was out of contract last year, can someone answer the phone at the call centre ? Thanks in advance

• 
  JerryonTwidder (@JerryonTwidder) reported 9 minutes ago

  So when you "move house" as a @OriginBroadband customer they treat you as a new customer, give you a new customer reference, leave the old account intact and put you on a new contract. WTF can't they just tie the new supply address to the existing account and contract?

• 
  Jestunhi (@Jestunhi) reported 10 minutes ago

  @OriginBroadband - my internet has been down for around 5 hours now, support only available until 1pm on Sundays. What's the problem?

• 
  Nicole (@nicbar26) reported 11 minutes ago

  @OriginBroadband worst service, no internet connected for a week. Get given runaround every time we call.

• 
  jambo sea-king (@liz_c177) reported 12 minutes ago

  Looks like it’s bye bye to @OriginBroadband in a couple of months guy j spoke didn’t even try to keep me as a customer after 3 years

• 
  Wayne Thompson (@MrWayneThompson) reported 13 minutes ago

  @OriginBroadband is an absolute joke. Customer services are insulting & some workers clearly dont do jobs correctly. I've never had this problem with any other companies as they listen. I take care of all my moms bills due to her age & deafness. She gives consent yet you don't

• 
  ☮️❤️🧡💛🇪🇺🏳️‍🌈Gaia🦉Sophia🏳️‍⚧️🇺🇦💚💙💜☮️ (@GaiaSophia8) reported 14 minutes ago

  @DrHughHarvey @oliviasolon @OriginBroadband £30 for 67Mbps down...?!😳67Mbp/s is 8.375MB/s down. She's currently paying £37 for ½Gbit (500Mb/s).500Mb/s is 62.5MB/s, ~7.5x FASTER. Why would she want to switch to an ISP offering worse speeds? Didn't realise such pathetic speeds were still being offered.