Origin Broadband

Origin Broadband Outage Report in Kingston upon Thames, Greater London, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Kingston upon Thames, Greater London, England 03/05/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (40%)

    Total Blackout (40%)

  3. Wi-fi (20%)

    Wi-fi (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • elliotjbrown Elliot Brown (@elliotjbrown) reported from Hillingdon, England

    @OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.

  • Seneca73646304 Seneca (@Seneca73646304) reported from Paddington, England

    @OriginBroadband So how can I contact anybody in your support?

  • emmameaden1 Molly & George (@emmameaden1) reported from Camden Town, England

    @OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • sing13880151 sing (@sing13880151) reported

    @OriginBroadband I am extremely unhappy with your customer service. I have tried to call and resolve the problem through live chat and I've yet to receive a reply.

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    Interesting that Lewis @originbroadband tells his guys not to advise the cooling off period starts from the contract agreeing and NOT when the service starts

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband I do not understand how you guys cannot deliver fibre like every other service provider. It is appalling. We were promised a better service than our previous property.

  • Kayla56919394 Kayla (@Kayla56919394) reported

    @guillezc @OriginBroadband I had same problem months emailing them and calling them for manager never to call only got complaints Manger to call once I asked to leave woman said I dident have to be held to the 400 disconnect fee I screen shot Ed every speed test and sent them it.

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband this company are scammers. They will not hesitate to give you the worst internet service you could imagine.

  • Leonard41791029 Leonardo Fernandes (@Leonard41791029) reported

    @OriginBroadband respond to your complaint emails instead of ignoring them!

  • TheOnlyEwan Ewan Darby (@TheOnlyEwan) reported

    @OriginBroadband I have a real problem trying to get through on your automated line with the funny woman that uses too many fs when she speaks, and annunciates in an odd way. The pulse dialing on the 5 mobile phones I've tried doesn't work, neither does it from a landline. Help!

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband When troubleshooting it suggests there is no internet coming down our phone line?

  • firsthoughtbest firstthoughtbestthought (@firsthoughtbest) reported

    @OriginBroadband could someone help me with an email I recieved today, telling me to pay £125.94 w/in 7 days because my account is closing early. I did not request account closure, my DD is still active. I'm a disabled person with limited resources & I cannot & will not pay.

  • guillezc Guillermo Zafra (@guillezc) reported

    @OriginBroadband months trying to fix an unstable connection with an awful customer service, yet when I finally give up cause I need a stable connection for work, they still charge early termination fee