Origin Broadband

Origin Broadband Outage Report in Kingston upon Thames, Greater London, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Kingston upon Thames, Greater London, England 03/01/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (40%)

    Total Blackout (40%)

  3. Wi-fi (20%)

    Wi-fi (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Seneca73646304 Seneca (@Seneca73646304) reported from Paddington, England

    @OriginBroadband So how can I contact anybody in your support?

  • elliotjbrown Elliot Brown (@elliotjbrown) reported from Hillingdon, England

    @OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Kayla56919394 Kayla (@Kayla56919394) reported

    @guillezc @OriginBroadband I had same problem months emailing them and calling them for manager never to call only got complaints Manger to call once I asked to leave woman said I dident have to be held to the 400 disconnect fee I screen shot Ed every speed test and sent them it.

  • FerkiSon Ferkison (@FerkiSon) reported

    @TalkTalk How can I find how much you will charge me to cancel my service? @OriginBroadband seems a better option at this point

  • DannyBolland Danny 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DannyBolland) reported

    @OriginBroadband Never mind it got fraud blocked lol

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @TheOnlyEwan @OriginBroadband you may still get a reply today. Both the customer service agents (yes there are only 2) are still working

  • gillian_yeoman Gillian Yeoman (@gillian_yeoman) reported

    @OriginBroadban1 @OriginBroadband Yes of course, numerous times. Charging £340 for no service at all. Not tried to resolve

  • annamouse annamouse (@annamouse) reported

    @OriginBroadband Hi. You've left me without internet for the past 2 months, in the middle of lockdown, because you thought, wrongly, that we owed you £650. Now you've cancelled the account without notice or apology. I'll be seeking compensation for this appalling service.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @charlaayoo @OriginBroadband Do some searching about "Double NAT" and don't let them charge you for a fixed IP to remedy the issue. The reason you have a problem is because of the way they manage their network. You shouldn't have to pay extra to fix that.

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband It’s a joke and you never told me when we discussed this at first? Instead it’s in small text in a contract that nobody reads. I do hope your service picks up for me personally because my first 12 months have been horrendous. 😔

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband Leanne, you never told me when I first took out your contract though? Instead you sold me an 80meg plan when I could only get 15meg 😮

  • sing13880151 sing (@sing13880151) reported

    @OriginBroadband I am extremely unhappy with your customer service. I have tried to call and resolve the problem through live chat and I've yet to receive a reply.