Origin Broadband Outage Report in Kingston upon Thames, Greater London, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (50%)
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Total Blackout (25%)
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Wi-fi (25%)
Community Discussion
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Origin Broadband Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Elliot Brown
(@elliotjbrown) reported
from
Hillingdon, England
@OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.
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Seneca
(@Seneca73646304) reported
from
Paddington, England
@OriginBroadband So how can I contact anybody in your support?
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Molly & George
(@emmameaden1) reported
from
Camden Town, England
@OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!
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Nick Smith
(@newswrthyvision) reported
from
Wandsworth, England
.@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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mc california
(@mccali99) reported
@OriginBroadband As we couldn't come to a mutual agreement over how best to resolve your case, you now have the right to go to Ombudsman Services: Communications to take your complaint further if you wish. The Ombudsman’s role is to offer free, independent help to resolve your
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OriginBroadbandComplaints
(@OriginBroadban1) reported
just to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)
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fazalm
(@fazal1984) reported
@OriginBroadband hi team, internet dying on me all afternoon. This has been going on for a few days specially during the noon time. Please help !
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proudScot
(@gordonelwood4) reported
@OriginBroadband more problems with broadband? My Wi-Fi has been down for most of the pm!
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mc california
(@mccali99) reported
@OriginBroadband the bull from origin Thank you for speaking to us, I am sorry to hear that you are not happy with the resolution offered. We have gone over all of the evidence we have and we've given what we believe is a fair and reasonable resolution to your complaint – .
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Shay
(@organised) reported
from
Coventry, England
Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband I spent three frustrating days of trying useless passwords given out by you. So I will not waste anymore time with you now. It’s all to late for me now. However I will not hesitate to comment on your companies poor performance with your customers.
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Josh Kard
(@JoshKard0) reported
@OriginBroadband I mean, get someone to pick up the phone or answer the chatbot? Also get someone to fix the phone option menu, so that you're actually able to select an option? Not sure what the social media team can do TBF
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband @Ofcom No point in messaging you directly. You don’t respond. How do you expect customers to have any confidence in Origin broadband when almost a third of your customers reviews are either poor or BAD.
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@Johnell63593211 @OriginBroadband Be sure you cancel any Direct Debit or Recurring Card Payment they have set up (they usually set up RCP without asking permission (very naughty)). This stops them stealing money from your account months after you have left when they have one of their frequent "computer glitches".