Origin Broadband

Origin Broadband Outage Report in Kingston upon Thames, Greater London, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Kingston upon Thames, Greater London, England 02/19/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Total Blackout (25%)

    Total Blackout (25%)

  3. Wi-fi (25%)

    Wi-fi (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • newswrthyvision Nick Smith (@newswrthyvision) reported from Wandsworth, England

    .@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.

  • emmameaden1 Molly & George (@emmameaden1) reported from Camden Town, England

    @OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!

  • elliotjbrown Elliot Brown (@elliotjbrown) reported from Hillingdon, England

    @OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.

  • Seneca73646304 Seneca (@Seneca73646304) reported from Paddington, England

    @OriginBroadband So how can I contact anybody in your support?

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband Oh David, I don’t need advanced help, I need a connection that doesn’t drop 6 times in the 20 times I’m on hold to you.

  • Arik809fr Negash Khiar (Ash) (@Arik809fr) reported

    @OriginBroadband, my broadband keeps dropping at 1-3pm, 4-6pm and 12-1.30am, almost everyday. Not sure what to do; no one is responding from the customer service team. I think it’s time to look for another provider.

  • karen_g_photo Karen_G_Photo♿️ (@karen_g_photo) reported

    @OriginBroadband I have no service & am unable to contact you successfully by telephone or web chat. Is there an emergency or a tech issue in Doncaster? Cause I’ve tried landline & mobile phoning & 4G web chat

  • chrissycook23 Chrissy cook (@chrissycook23) reported

    @OriginBroadband why is the Internet down in Newcastle working fine untill this morning and won't connect tried live chat but no answer, a need the Internet so a can work from home

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband The worst customer service ever!!!

  • DavidInSouthend DavidInSouthend (@DavidInSouthend) reported

    @OriginBroadband Customer tweets complaint about cust svc not being able to fix incorrect bill. Origin Broadband social media team reach out and collect all the information. Tells cust they can't help and only course of action is to call the people who've already not fixed it three times.

  • middlecrov Hester Rose (@middlecrov) reported

    Want adequate customer service? Reasonably quick communication? Answers and solutions to your internet issues? Better avoid @OriginBroadband then. I’ve been waiting for a reply to my message for over a month. Can’t wait to cancel.

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband Still waiting for a reply  Cannot connect to Xbox or skyQ now so need deadlock letter and out Of this contract that isn’t fit for purpose Any news on this So now still not able to connect to SKYQ as has been an issue from day 1

  • __getinthebin Will Jones (@__getinthebin) reported

    @chickabiddybex Well, according to @OriginBroadband’s technical support!

  • __getinthebin Will Jones (@__getinthebin) reported

    I’ve been on hold to @OriginBroadband for almost 20 minutes at the time of this tweet and my DSL connection has dropped 6 times in that time alone. Do you just not give a **** about your customers? Do you honestly think this is meets the “high level of service” you brag about?