Origin Broadband Outage Report in Kingston upon Thames, Greater London, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (40%)
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Wi-fi (40%)
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Total Blackout (20%)
Community Discussion
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Origin Broadband Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Elliot Brown
(@elliotjbrown) reported
from
Hillingdon, England
@OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.
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Seneca
(@Seneca73646304) reported
from
Paddington, England
@OriginBroadband So how can I contact anybody in your support?
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Clayton
(@MrTClayts) reported
@JackTheL4d @abbeylinegold @OriginBroadband I've been on their website and it says 18 month term right below the price. Nevertheless it's obviously a pandemic led situation that, I agree, you shouldn't be liable for as a student. Surely there must be support to cover this that you can claim from Govt or University?
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mc california
(@mccali99) reported
@OriginBroadband the bull from origin Thank you for speaking to us, I am sorry to hear that you are not happy with the resolution offered. We have gone over all of the evidence we have and we've given what we believe is a fair and reasonable resolution to your complaint – .
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband You have no idea how I feel. Being scammed is not funny. Origin really out to learn how to practice proper Customer service and deal with issues in a timely and professional manner.
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Tom Clayton
(@MrTClayts) reported
@JackTheL4d @abbeylinegold @OriginBroadband P.S. Jack, im not trying to pull you down mate, I don't know how old you are or how much you're used to this stuff but it is a standard thing with services companies. More trying to let you know that this shafting does happen and there's nothing we can do about it.
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Will Jones
(@__getinthebin) reported
@AmyBullContent @OriginBroadband I was. I complained and they let me out of contract early. A combination of being BS’d by tech support, in-contract price rises, technical issues and them ignoring my complaints for months at a time
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simon withers
(@KalEl_WBS) reported
@OriginBroadband how many times in a day can the internet go down???
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OriginBroadbandComplaints
(@OriginBroadban1) reported
just to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)
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mc california
(@mccali99) reported
@OriginBroadband This offer has now been withdrawn along with any previous offers made. What happens next? We have closed your complaint and you will be issued with an ADR letter electronically by email in the next 14 days, which will confirm this and can be used as evidence
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Chris McFadyen
(@_fadgie_) reported
@RealKiro @OriginBroadband Worst provider of any service ive experienced
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Tom Clayton
(@MrTClayts) reported
@JackTheL4d @abbeylinegold @OriginBroadband Hi mate, usually when you sign a broadband deal it will set out in the main headlines the term. You can't cancel at any time as you're tied in for that term. I think you'd get a bit of grace maybe if you were in the final 30-60 days but what Origin are requesting is the norm.