Origin Broadband

Origin Broadband Outage Report in Kingston upon Thames, Greater London, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Kingston upon Thames, Greater London, England 01/21/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Wi-fi (40%)

    Wi-fi (40%)

  3. Total Blackout (20%)

    Total Blackout (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • elliotjbrown Elliot Brown (@elliotjbrown) reported from Hillingdon, England

    @OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.

  • Seneca73646304 Seneca (@Seneca73646304) reported from Paddington, England

    @OriginBroadband So how can I contact anybody in your support?

  • emmameaden1 Molly & George (@emmameaden1) reported from Camden Town, England

    @OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • SIM0NALLEN Sim0n Allen 🌍🇮🇪🇬🇧🇪🇺 (@SIM0NALLEN) reported

    @OriginBroadband any advice I can give to my elderly parents who have been left without internet access for the past week by yourselves despite having been told it would be resolved in 24hrs? Also promised a new router which has never arrived.

  • spoonfulofcocoa A Spoonful of Cocoa (@spoonfulofcocoa) reported

    @OriginBroadband My broadband isn’t working, I can’t log into my account and I never get transferred to your team on live chat (waited 20 minutes after the message from Botty). Can you help me here instead? Thanks

  • middlecrov Hester Rose (@middlecrov) reported

    Origin Broadband are just terrible. They make a hash of every single thing and then take weeks to respond to complaints. Stick to BT, guys. @OriginBroadband

  • AndyPDarvill Andy Darvill (@AndyPDarvill) reported

    @Schmell_DeCoffe @OriginBroadband If I can’t I will simply exercise my right to cancel as the product is not fit for purpose, I rarely have internet problems but the customer service team are useless and trained liars

  • omfgitscatlol Cat Whelan (@omfgitscatlol) reported

    @OriginBroadband had issues with our broadband (openreach cable) for a year now and every time we call we’re on hold for 2 hours. Trying to call now and you can’t even select ANY option on your switchboard!! How do I even get in touch to finally get this resolved

  • adam210387 Adam Davenport (@adam210387) reported

    @OriginBroadband guys need help with cancelling a contract for an elderly relative, your online chat is really poor and talem 4t mins just to go through security! Please dm me.

  • melany_dixon Melany Dixon (@melany_dixon) reported

    @OriginBroadband No internet again, 5th time in 3 days. Wi-Fi that drops in and out all the time is not what I was promised or what I pay for (your top fibre package!) I am sure I have enough evidence now to prove the service is not being provided as promised, I want out of my contract with you

  • TimEDL Batcrap Crazy (@TimEDL) reported

    @OriginBroadband is there a network outage on the south coast Bournemouth area today? No internet!! Not happy

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @SIM0NALLEN @OriginBroadband Best Advice would be ... LEAVE THIS COMPANY, LEAVE NOW, WHATEVER IT COSTS YOU IN EARLY TERMINATION FEES IS MONEY WELL SPENT, LEAVE NOW , NEVER LOOK BACK, DITCH THIS DOGSHIT COMAPNY FOREVER!

  • Therealslimjad1 Therealslimjadey (@Therealslimjad1) reported

    @OriginBroadband So I've been ATTEMPTING to contact yourselves for about 3/4 days in a row now and still, nothing. I've had nothing but connection issues since after the first month and every time I've raised these complaints to yourselves I've been taken through the same steps