Origin Broadband outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Nick Smith (@newswrthyvision) reported 18 minutes ago from Wandsworth, England

  .@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JerryonTwidder (@JerryonTwidder) reported 4 minutes ago

  This is how good @OriginBroadband are at customer service: several times (including over the phone) I have asked them to stop sending me bills for £0.00. This company not only has a useless IT system that sends out such stupid emails but poorly trained staff who take no notice.

• 
  Taylor (@TaylorGamer43) reported 6 minutes ago

  @OriginBroadband ive got a problem i have a playstation but my nat type is 3 and as a result of that i cant join people on a game called minecraft ive tried everything to change it from moving my playstation closer to the router to changing some of my router settings.

• 
  JerryonTwidder (@JerryonTwidder) reported 9 minutes ago

  No wonder customer service at @OriginBroadband has gone down the pan if they’re now owned by @talktalk . When it comes to customer service they don’t get much worse than @TalkTalk

• 
  JerryonTwidder (@JerryonTwidder) reported 11 minutes ago

  @OriginBroadband hello, what's the correct email address to send my complaint to?

• 
  El Groggo (@Grogee2) reported 13 minutes ago

  @OriginBroadband is there a technical problem in the Midlands specifically Studley Warwickshire. My router looks normal but there’s no internet connection.

• 
  Rob Clark (@Rob_Clark) reported 16 minutes ago

  @OriginBroadband so no 24/7 technical support number any more so have to report issues on twitter - not been able to connect in DE65 line sync looks ok so issue looks further upstream

• 
  Nick Smith (@newswrthyvision) reported 16 minutes ago from Wandsworth, England

  .@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.

• 
  Richard Hofman (@RichardHofman33) reported 18 minutes ago

  @OriginBroadband Hello guys, what is wrong with you the few months or like that? I've been your customer for many years but now I could notice there is no customer support, no live chat and there is nobody taking care of the low speed I've been experiencing for some longer time.

• 
  Wayne Thompson (@MrWayneThompson) reported 19 minutes ago

  @OriginBroadband is an absolute joke. Customer services are insulting & some workers clearly dont do jobs correctly. I've never had this problem with any other companies as they listen. I take care of all my moms bills due to her age & deafness. She gives consent yet you don't

• 
  Kirsty Ellis (@Kirsty907) reported 23 minutes ago

  @OriginBroadband I have been trying to contact your customer service department all day phone lines not working and online chat has disappeared. I have had no internet since this morning. How can I actually get some help with this.