Plusnet

Plusnet Outage Report in Towcester, Northamptonshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Towcester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Towcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Towcester, Northamptonshire, England 12/26/2024 07:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Towcester, Northamptonshire, England

The most recent Plusnet outage reports came from the following cities: Northampton and Towcester.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomTowcester E-mail
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomMilton Keynes Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Towcester, England

Latest outage, problems and issue reports in Towcester and nearby locations:

  • GlennMillward G (@GlennMillward) reported from Milton Keynes, England

    Avoid Plusnet like the plague. Awful customer service.

  • CllrWarrenWhyte Warren Whyte (@CllrWarrenWhyte) reported from Buckingham, England

    Darn. So fed up with our @Plusnet broadband I was looking forward to changing supplier next month so imagine my disappointment when I realise I signed up for a 18 month contract. The modem is pathetic (and noisy) and wifi quality is shockingly bad.

  • edwardlui Edward Lui (@edwardlui) reported from Milton Keynes, England

    @Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.

  • GlennMillward G (@GlennMillward) reported from Milton Keynes, England

    Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.

  • purgstallheath Father Oliver Coss (@purgstallheath) reported from Northamptonshire, England

    @marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.

  • craigwest Craig West (@craigwest) reported from Northamptonshire, England

    @ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.

  • ddtowe Dale Towers (@ddtowe) reported from Northamptonshire, England

    @plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JinglyLenny Lenny Hartley Arranach (@JinglyLenny) reported

    @Documark @Plusnet Way to go, i dont get a phone signal at house otherwise i would be doing the same, i get better service in my camper van via phone than at home.

  • YawningLyon David Lyon (@YawningLyon) reported

    @Documark @Plusnet @OpenreachHelp It's worth testing it with a couple of devices, including at least one smart phone. Also test the wired connection speed, as that's what Openreach are responsible for. Wifi connectivity is down to the customer's router.

  • GileadStaffs GileadStaffs (@GileadStaffs) reported

    @Plusnet I’ve already submitted a complaint .. you’ve offered me a free month .. and you want to see proof of what I spent on mobile data !!! It cost me MORE per month to move to you .. I moved because of your alleged excellent customer service .. 😡

  • SnoopyHibiscus SnoopyLovesHibiscus (@SnoopyHibiscus) reported

    @Plusnet Broadband has been going down since last night. I need this working by tomorrow or I can't work!

  • LawOfProtest Michael Hamilton (@LawOfProtest) reported

    @l_n0te @Plusnet The only way I could get to speak to anyone was to select the "If you're thinking if leaving us ..." option. But he couldn't help because apparently there's no-one in the Broadband support team today as it's a Bank Holiday.

  • SusanGarwood1 Susan Garwood (@SusanGarwood1) reported

    @Plusnet we've upgraded our broadband with Plusnet and there's issues installing the line. The 3rd review is now due 10th Jan but we still paying for the service. Can you assist?

  • KatTrimble Kat J Trimble (@KatTrimble) reported

    When you're stuck with a mobile supplier whose site and comms are staggeringly, woefully bad. Plusnet - get your act together!

  • TraceyAmass Tracey Amass 💙 (@TraceyAmass) reported

    @Plusnet it is a joke that I can’t report an internet outage after 19.30. That is very poor customer care

  • Plusnet Plusnet (@Plusnet) reported

    @jak_richards Hi there James, sure and sorry to see there's a problem with that. Can you get back to us on a DM with your mobile number please? Sorry for the delayed response by the way, we've been much busier than expected. - Adam - Plusnet Sheffield

  • AndyYates33 ⚫️ Andy (@AndyYates33) reported

    @Plusnet Question 230114929 - been waiting for someone to contact me but saw that ticket was closed. Why? Problem of connection drops still occurring daily. Reopen ticket and provide support please.