Plusnet

Plusnet Outage Report in Swanage, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swanage, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swanage, Dorset, England 09/15/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swanage, Dorset, England

The most recent Plusnet outage reports came from the following cities: Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomChristchurch Total Blackout
United KingdomBournemouth Internet
United KingdomBournemouth Wi-fi
United KingdomBournemouth Wi-fi
United KingdomBournemouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ColeInDorset Richard Cole (@ColeInDorset) reported

    @MoneySavingExp I used Plusnet 'SIM only' for a while, but terrible in-house reception and no 'connect using WiFi' availability, so now have a £5pm 'SIM only' from Three that does support WiFi connection. Works well.

  • DAW4 Denise Woodcock (@DAW4) reported

    @Plusnet Today my Office 365 email client is not receiving my emails - it was at 8 this morning. Setting up new PC and unable to do Office 365 because of this. When will this problem be resolved?

  • EmmaMHolloway Emma Holloway (@EmmaMHolloway) reported

    @Plusnet Internet down 2nd time in 2 days...please advise

  • nealo88 Neale McGeever (@nealo88) reported

    @Plusnet I had my router installed by Open Reach by 1pm yesterday, why doesn't it work? Someone on your phone service said it would be on by midnight last night. Hope I'm not being charged for this week without wireless?

  • _JamieMcIntyre Jamie McIntyre (@_JamieMcIntyre) reported

    @jdmc_alli1 @Plusnet Have a look on the Plusnet community forum - far more help from fellow customers than the vacuous & complacent official 'updates'

  • Jrtyler J R Tyler (@Jrtyler) reported

    @Plusnet You say that 'most' customers are back to normal: not the case here. Please put something on the front page of the website outlining the true situation. Very very poor ux.

  • AdrianRP62 AdrianRP (@AdrianRP62) reported

    @Plusnet Thanks. I’m still getting system administrator messages for all my outgoing emails: “undeliverable…your message did not reach some or all of the intended recipients”. So I am only receiving at present. Thanks for your help.

  • Thordale Frances Taylor (@Thordale) reported

    @Plusnet Nope - rejects my password each time. Seriously fed up. This is a terrible moment in my life. My mother is dying. I need my email up and running. Please sort it.

  • skyhookfiddler Martin Harwood (@skyhookfiddler) reported

    @Plusnet My Mother in Law's email (old John Lewis acc) not working. Worked briefly this am but can't even log on now. Really poor. I presume you'll be refunding!?

  • paul_at_hexham Paul Berry (@paul_at_hexham) reported

    @Plusnet @drc1947 With respect, this is untrue, please stop saying this. Plusnet email cannot be accessed using a client. We are now into day 5 of this outage (please admit that it started late on the 9th), and all we hear is this repeated, formulaic non-truth.