Plusnet Outage Report in Swanage, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Swanage, Dorset, England
The most recent Plusnet outage reports came from the following cities: Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Christchurch |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@owenblacker Thanks for confirming that, Owen. I'm sorry to hear that this is the case. Is the current issue solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞
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Chris
(@Chris4man) reported
@Plusnet @plusnethelp I'm not getting emails delivered to my desktop client and when I log into webmail I just get this error: ERROR: Connection dropped by IMAP server. Query: LSUB "" "*" Is there a problem?
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Ann Selah
(@annselah) reported
@AvonandsomerRob Plusnet are useless. Bad customer service too
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Scarlett
(@Scarlet40973002) reported
@Plusnet Hi, all my youview channels have disappeared, leaving just the freeview ones. Isn't this early as I thought the TV service was being removed on 1st November?
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ANNEKA KAREN PERRY 🎄
(@AnnekaKPerry) reported
@Plusnet The light changes colour to orange the back to blue I did not know did not know you didwireless one as no signal up inthe house the WiFi bad.
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Owen Blacker
(@owenblacker) reported
@Plusnet Thanks Emily. It seems to be, though it's been come until this morning, so we had thought the new hub had fixed the wifi issues. Today though both my laptop and phone have been falling off the Internet several times
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Fibre Heroes
(@FibreHeroes) reported
@stayingaliveuk @Plusnet @FullFibre Hello, our customer support team have contacted you. Let us know if there is anything else we can help with.
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ANNEKA KAREN PERRY 🎄
(@AnnekaKPerry) reported
Is anyone having problems with @Plusnet as my Internet keeps cutting of then coming on sort time? 🤔
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Paul Maple
(@elpamluap) reported
@plusnet can you tell me why I have not had a mobile signal in Ashbourne, Derbyshire for about 36 hrs. You are showing no issues on network however EE are showing a problem. When will it be fixed and why are you not reporting the problem?
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sophie threlfall
(@sophhhiieee) reported
@Plusnet @plusnethelp please can someone in your customer service team get in touch with us ASAP to advise why our internet connection keeps not working? It’s been like this for weeks and has still not improved, yet I’ve had no reduction in payments to use your broadband service