Plusnet

Plusnet Outage Report in Swanage, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swanage, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swanage, Dorset, England 01/27/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swanage, Dorset, England

The most recent Plusnet outage reports came from the following cities: Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomChristchurch Total Blackout
United KingdomBournemouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gphussey Graham Hussey (@gphussey) reported

    @Plusnet seems you have issues. Can't get emails and/or access website of webmail. Any update as to what is wrong and when it will be fixed?

  • BryanFo85327224 Bryan Fox (@BryanFo85327224) reported

    @Plusnet With you for my mobile phone, but currently with TalkTalk for landline, internet and basic TV package. If I switch to you for landline and internet, will you cancel the TV with TalkTalk for me or will I have to do it myself?

  • anthonysargent Anthony Sargent (@anthonysargent) reported

    @Plusnet i can not believe you dont support SMS short codes 🤯 How is this not flagged upfront before you switch providers. Madness. Is there a plan to bring in this function?

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    @Plusnet I get that Cal, truly, but there's no way to make it right. I'm leaving the service so the only thing that could be done is some form of refund & I know from prior experience with customer service "it's not something the company does." 1/

  • Gunny_Scotland Gunny (@Gunny_Scotland) reported

    @Plusnet I moved provider on 3rd February, why are you trying to take another months payment ? This is a pay in advance contract and my line is disconnected from your network.

  • Plusnet Plusnet (@Plusnet) reported

    @slackyp Hi Peter, I'm sorry to hear that you've had problems with casting the BT Sport app. Is this still happening? Regards, Emily Plusnet Leeds 🌞

  • Plusnet Plusnet (@Plusnet) reported

    @slackyp Thanks for confirming that, Peter. As it's working on one chromecast we're limited in terms of what we can do from here as it may be that there's a device issue. Do you get an error message when attempting to cast? Regards, Emily Plusnet Leeds 🌞

  • jhall_m25 Beachcomber (@jhall_m25) reported

    A couple of days ago, my broadband slowed down, I did all the usual maintenance stuff on the router etc & left it a day or so to monitor. No better today so text Plusnet & within 5 minutes the tech had called back, run line checks and contacted Openreach. Brilliant service

  • beth_grieve Beth Grieve (@beth_grieve) reported

    @Plusnet Can you confirm that it’ll take until tomorrow for our service to ‘switch on’ as a new customer? Our hub is just sitting on orange… what is “seamless” about being without internet for 24 hours in the age of working from home?? Useless.

  • tro_rob_85 robtro (@tro_rob_85) reported

    @Plusnet Hello, I have multiple accounts with you for my mobile and my children' ones. Can I manage them all together from the same dashboard on line (same login) or do I have to log in 3 times?