Plusnet outages and service status in Swanage, England

Problems in the last 24 hours in Swanage, England

Plusnet signals over the past 24 hours, with local activity from Swanage, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Plusnet Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

• 
  Kal (@GoonerKal) reported 8 minutes ago from Poole, England

  @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

• 
  Tim Marcus (@TimMarcus76) reported 10 minutes ago from Swanage, England

  @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

• 
  Amy (@kittyhunt) reported 14 minutes ago from Poole, England

  @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

• 
  Dudley Freshwater (@Le_Painter) reported 30 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

• 
  Kal (@GoonerKal) reported 33 minutes ago from Ashley Cross, England

  @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

• 
  Adrian Chapmanlaw (@adechapmanlaw) reported 41 minutes ago from Bournemouth, England

  Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Quinn - The Caledonian Television Company. (@Matt_Q_OnX) reported 8 minutes ago

  @MikeWhi29270353 I never said they did, I said they can. - If you're on such a supplier you simply go to the likes of Vonage and get your telephone service from them; it then runs on the Plusnet (or whatever) internet connection. Plusnet CHOSE not to provide the service - their loss.

• 
  gary farr (@mrgfarr) reported 11 minutes ago

  @EE And that means if my connection goes wrong you want me to set up an entire other router, and then change my devices to work with that new router just so you can word for word a script instead of being like the @Plusnet support I used to get that just gave me information and trust

• 
  Onetruefraggle (@onetruefraggle) reported 19 minutes ago

  @KaiGWatson Plusnet. Talking to customer service who speak English is all I care about

• 
  Huw Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@huw_waters) reported 19 minutes ago

  @LeeJarvis10 If you only need broadband then I'd say Plusnet. Cheap as chips and have acclaimed service. I changed from BT to Plusnet in March, cost for identical service dropped from £78 to 29!

• 
  Nicky Robson (@Nicky_Robson) reported 20 minutes ago

  @Plusnet how long to respond to a issue regarding an account of someone who has died? Promised a response 3 days ago & still waiting

• 
  New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported 20 minutes ago

  Plusnet come out well in reviews for customer support. Do any of you use them? And would you recommend them?

• 
  Sam (@BoodEivu) reported 22 minutes ago

  @MrRoflWaffles PlusNet Full Fibre + Unifi UX7 Router never any issues

• 
  Tó's Right Foot (@UncommonNeutral) reported 23 minutes ago

  @longlaneroyal @virginmedia I don't understand why anyone uses Virgin Media. I've literally never met a happy customer of theirs. Plusnet forever and always.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 25 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 27 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.