Plusnet outages and service status in Swanage, England

Problems in the last 24 hours in Swanage, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

• 
  Amy (@kittyhunt) reported 37 minutes ago from Poole, England

  @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

• 
  Kal (@GoonerKal) reported 38 minutes ago from Ashley Cross, England

  @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

• 
  Tim Marcus (@TimMarcus76) reported 40 minutes ago from Swanage, England

  @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

• 
  Adrian Chapmanlaw (@adechapmanlaw) reported 41 minutes ago from Bournemouth, England

  Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

• 
  Kal (@GoonerKal) reported 54 minutes ago from Poole, England

  @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

• 
  Dudley Freshwater (@Le_Painter) reported 57 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Citizen #376894 (@yidsnee) reported 8 minutes ago

  @biggle1908 With Virgin your internet speed will drop drastically when kids are on school holidays - the contention ratio they use is horrible. I'm very happy with @Plusnet for my full fibre internet - in the many years I've been with them, it's been hassle-free.

• 
  Helkhiana (@helkhiana) reported 8 minutes ago

  @saltyy_savage I had Virgin media for years and only issues and expensive contracts. I am on Plusnet right now £43/46 for 900mb with 0 problems and uk customer services. They do £3 increase yearly and I am curious to see my first contract end what I'll get. Bet still better than virgin

• 
  DBBB (@davidjohn73_) reported 8 minutes ago

  @BluntMancLady @Plusnet Count yourself lucky I never received mine. I would be highly dubious of anything they offer to get you to sign up.

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 8 minutes ago

  As a customer, I really wouldn't recommend @Plusnet Been with them for years, no idea why. Internet speeds fall when contract is up for renewal, and not usually the speeds advertised anyway. I've been paying £35.99 a month for the slowest internet on the planet...

• 
  RSG (@Tigercatgirl) reported 12 minutes ago

  @Plusnet broadband just stopped with flashing orange B sign on router. How do I report and any known issues in South London please?

• 
  GM Mark Howitt (@MarkHowitt) reported 15 minutes ago

  @Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  COYS CORNER PODCAST (@TOTTENHAM6191) reported 17 minutes ago

  @Plusnet years of poor service and drop outs constantly. Never getting the speeds advertised. Now an issue where it won't work at all and I have too wait 5 days for an engineer!! With a disabled child who relies on Internet as a sensory calm! Not good enough.

• 
  Jake (@jakehumphrys) reported 17 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  fenderbass1966 (@fenderbass19661) reported 18 minutes ago

  @EE ime 79 I was happy with plusnet I FEEL VERY SAD . HELP😢

• 
  Edward Grefenstette (@egrefen) reported 19 minutes ago

  @Plusnet I tried replying to the open ticket and it says inbox full. Tried calling and over 10 minutes wait. Sorry but this is too bad a start so I'll just cancel my plan.