Plusnet Outage Report in Swanage, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Swanage, Dorset, England
The most recent Plusnet outage reports came from the following cities: Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Christchurch |
Total Blackout | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@xnsxo) reported
@Plusnet why is your website just not working? I ordered broadband and I’m trying to track my order but can’t even do that. Could you please help so I can get an update ASAP.
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Lydia Harrison
(@lydimoo) reported
@kit2kat @Plusnet So 24/7 support would mean their staff have to work longer, this means they get paid more, potentially overtime/antisocial hours, which is more expensive, which then in turn will put your bills up. I think 8-8pm every day is alright!
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Steven Burnett
(@StevenBurnett1) reported
@Plusnet Remember the ads about keeping things simple, no nonsense, for the customer. On the same bandwagon as everyone else now. Good deals to start then massively hike up prices mid-contract (something they never used to do). Almost a 15% mid-contract increase this month
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Peter Jeffries #IsleofWight ENGLAND, UK.
(@BILDERBERG_GP) reported
@Ofcom @e_emobile @Plusnet Ofcom... There has been virtually no EE mobile service on the Isle of Wight for nearly 2 weeks. Currently, I'm on aeroplane mode here. No body seems bothered by a simple service connector problem. Its nothing less than a disgrace. Sort it !!
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ZioSGTV
(@ZioSGTV) reported
@superstaryas7 @CommunityFibre Arrived at 7:20 and out the door by 7:50. Very efficient. Yeah I'm on the 920 package and seem to be sitting above that with a wired connection. Previous provider was Plusnet, had no issues with them at all as they offered a consistent service but there speeds can't match!
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Naz
(@naz2012) reported
@ZioSGTV @superstaryas7 @CommunityFibre I’ve been with plusnet too and kept them as a WAN backup when I moved to CF. Top class customer service but 70mbps doesn’t compare with 1gbps for almost the same monthly price. Now my Plusnet contract is coming up for renewal will consider cancellation.
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Rip X | Rip Juice | #FREEYNW | #FREETOPG
(@Gixxer_squid) reported
.@Plusnet appreciate you not going down unlike virgin media, plusnet on my chest
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kelly
(@purple_dragon25) reported
@Plusnet hi I have an issue regarding my internet - I have an Amazon echo show 1st gen and it keeps dropping out on calls. My ps4 is fine as are my other devices.
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Fred
(@froddd) reported
@Plusnet I take it no changes to existing SIM-only customer contracts mean there will be no changes to roaming charges, and that contracts will roll over at end of contract period with same terms?
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Acr_Crm
(@acr_crm) reported
@Plusnet Hi, we have signed up to Plusnet yesterday and today have received a message to call support or look on the website for help as there is a delay with our order. I have tried ringing but it tells me the phone line is closed and there is no live chat on the website?