Plusnet

Plusnet Outage Report in Swanage, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swanage, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swanage, Dorset, England 03/12/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swanage, Dorset, England

The most recent Plusnet outage reports came from the following cities: Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomChristchurch Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • GoonerKal Kal (@GoonerKal) reported from Ashley Cross, England

    @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • clarewatkins clare watkins (@clarewatkins) reported

    When your broadband supplier cuts off your supply without notice, 14 days prior to the date it’s supposed to be, when you have paid for the service and then tell you they’re are unable to reconnect the service until 4th November. Nice one @Plusnet best customer service #yeahright

  • richardxxx4 Richard Red Star (@richardxxx4) reported

    @dsue1441_re Plusnet...2 yrs no problem do far

  • wales_steve Steve Aldridge (@wales_steve) reported

    @dsue1441_re Just one small point which you probably know. I used to have a Plusnet email address. This was a mistake to use it since when I binned them I had to go around changing all my accounts so I've never used the BT email address I can have. The free add ons with BT are good value IMO

  • MeadsDanny Danny meads (@MeadsDanny) reported

    @Plusnet Hi, just wanted to ask if you’re having problems with email as I can’t send or receive email atm. Cheers.

  • Pollydoodle1 Pollydoodle🌹#IStandWithJeremyCorbyn😷 (@Pollydoodle1) reported

    @dsue1441_re Plusnet. Owned by bt's but cheaper. Their service is excellent.

  • sue_lees Sue Lees 💙💜 (@sue_lees) reported

    @dsue1441_re Plusnet. It's been great, we got it when there was an offer. Customer service is UK based & been spot on when needed. I got it for my 88 year old mum too as her hearing isn't too brill & she finds it hard to hear any advice & instructions if overseas call centres.

  • artov60 Phil No-Yes 🇬🇧 🏍 (@artov60) reported

    @susanstanwix @jon_mumford1982 Time to approach another supplier. Someone like Plusnet and find a price for phone and Internet. Tell BT you will change if they don't fix it.

  • theKnotter Roger Henry 🇪🇺🪢 (@theKnotter) reported

    @Plusnet Thanks. Daily calls from 0049731850796150 automated, asking to press 1. We either do not answer or hang up immediately. Is it possible to block?

  • willbxtn Will Buxton (@willbxtn) reported

    @BryonyTilsley @hansmollman EE recently tried to get me to stay by rubbishing who I was switching to, saying that they're a virtual network and the backbone physical network was rubbish and had poor coverage and capacity. I was switching to Plusnet, who's piggybacks on the physical network of...EE.

  • Katerina007700 Ayah (@Katerina007700) reported

    @Plusnet Hello .My Internet went down last night,restarted but still no broadband.