Plusnet Outage Report in Swanage, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Swanage, Dorset, England
The most recent Plusnet outage reports came from the following cities: Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Christchurch |
Total Blackout | |
| Bournemouth |
Internet | |
| Bournemouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Pailthorpe
(@timpailthorpe) reported
and when I try and ring I am told that @Plusnet are too busy to take my call. Guess what? I'm too busy to cancel a service twice. Please sort this ASAP.
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Plusnet
(@Plusnet) reported
@kazemaruOW Hi there, I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@OliverT1998 Hi Oliver, sorry for us taking a while to reply. Our logs show a connection of over 5 days , let me know if that doesn't match your experience though. If you did want to get a new router it would be best to call our customer options 0800 432 0200. - Adam - Plusnet Sheffield
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Jessie Quinton
(@jeassebelle) reported
@Plusnet hi! I recently switched over to you guys but I can’t get ANY Plusnet reception while I’m at work, and that’s a major issue for me as a working parent so I need to switch back to my old provider. Can someone assist?
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Lucy Riddolls
(@lucy_riddolls) reported
@Plusnet please can I register a complaint, I gave notice that I was moving house weeks ago and the internet is still not on. This is very infuriating because I work remotely and have been using my 4G which is becoming very costly. Please can this be sorted ASAP
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Jim
(@Jim33038862) reported
I was hoping that @Plusnet support would respond to a DM as suggested on their help page but no answer.
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Neil Webb
(@webbybloke) reported
@EE I was in contact with them for a month. I had an EE company mobile for many years and I complained to EE, but no one listened. I then ditched Plusnet as it got worse. I'm now with giffgaff and have a full signal in the house. EE just don't seem bothered about this area.
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EE
(@EE) reported
@webbybloke I am really sorry to hear that, what I recommend doing as you are a Plusnet customer would be to get in touch with them directly on: 0800 432 0200. Hopefully, they will be able to have a look at what's going on in the area and give you a bit more insight. Sarah
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Naomi
(@lemonmizzle) reported
Hey @Plusnet, please tell me which number to call to complain? I've just been on the phone to BT for over 2 hours so I'm not in the mood for being on hold anymore. Especially when the issue was caused by you, Thanks :)
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One More Thing...
(@onemorething0) reported
Please @Plusnet answer your phones! Waited for 21 mins this b4 and gave up, now again on hold 26 mins! Where is my engineer? Really poor service, I thought they were supposed to be okay?