Plusnet outages and service status in Swanage, England
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- Plusnet generated 0 outage signals in the last 24 hours around Swanage, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Swanage, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Plusnet Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Tim Marcus (@TimMarcus76) reported from Swanage, England@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Kal (@GoonerKal) reported from Ashley Cross, England@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Amy (@kittyhunt) reported from Poole, England@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Dudley Freshwater (@Le_Painter) reported from Christchurch, England@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, EnglandWoop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Kal (@GoonerKal) reported from Poole, England@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Commonsense1974 (@commonsense7574) reported@DerylLynn @Plusnet They work on a 3F policy. Find it, fix it, f@&k another one up. Joking aside, it’s disgusting really.
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Greg Ingham (@GregIngham1) reported@Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.
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AY (@AYmasvidal) reported@Plusnet internet down in north london whats happening plusnet
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Dean (@xdean2) reported@Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?
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Mark Crowther (@MarkTWIC) reported@Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.
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Timulo (@Timulo) reported@Plusnet Spoke to 2 this morning. Sorry you're 5 days late, our system says no We sent email, fact you didn't receive not our problem. Why would I not claim if I knew how? I'd understand if I was months over but 5 days! Customer service....hmmmmm
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Joseph Barrett (@FrankGrimes36) reported@graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.
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Widge80 (@wendy4robbie) reported@Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!