Plusnet Outage Report in Swanage, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Swanage, Dorset, England
The most recent Plusnet outage reports came from the following cities: Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Christchurch |
Total Blackout | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@shloveridge) reported
@Plusnet hi, my partner is trying to cancel our order as it is within the 14 days of purchase, however we cannot find anywhere online to cancel. We waited an hour on the phone and got nowhere. Where can we cancel please?
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Stephen Bailey
(@stephencomedy) reported
Why when i ring @Plusnet from my ee mobile phone does it keep taking me to EE! I cant get hold of @Plusnet at all as the phone number keeps taking me to ee!! Only been signed up to plusnet for an hour and so far it is the worst service ive ever experienced
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Chris Eyre
(@leedsfan72) reported
@Plusnet internet down YET AGAIN - certainly won’t be renewing my contract when it’s up - working from home and this keeps happening - shocking company.
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WelshDefence
(@WelshDefence) reported
@Plusnet Hi Plusnet. Trying to phone your support line but being re-directed to EE customer support. Anything wrong your end ? using 08004320200 & 03451400200
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Andy Clark
(@andyigclark) reported
@Plusnet If an engineer did come out yesterday they haven't fixed the problem. Tomorrow will be one month since I first made you aware of this problem. It is unacceptable that it hasn't been fixed.
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Paul Davies
(@byebyeclouds) reported
@Plusnet I was supposed to be connected Monday that didn’t happen then you changed my number then you changed it back but I still have no idea when I’m going live - your service is just awful - no internet now for 5 days and no idea when,if ever, it’s happening
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jimgalbraith
(@jamesbgalbraith) reported
from
Herefordshire, England
@sianharries_ Plusnet does my phone & broadband. Immediate human help in Leeds with suggestions on monthly savings.
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Jennifer Mainwaring
(@Jenbeam28) reported
@Plusnet Your customer service is the worst experience in the world! Be told one thing and then different by another agent!! The team leader we spoke to was no better, terrible attitude!
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Chloe
(@cocoandgolden) reported
@Plusnet a new customer and my line is down, can you help please?
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♡☆T E E - K A Y☆♡
(@x__teekay__x) reported
@Plusnet Hey. I'm currently getting 5mb download. I have been having trouble with speeds off and on for roughly the last 2 months. Could someone look into this please? Thanks :)