Plusnet Outage Report in Swanage, Dorset, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Swanage, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   E-mail (8%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Swanage, Dorset, England

The most recent Plusnet outage reports came from the following cities: Bournemouth.

City	Problem Type	Report Time
Bournemouth	Internet	one month ago
Bournemouth	Wi-fi	3 months ago
Poole	Internet	4 months ago
Poole	Internet	5 months ago
Bournemouth	Internet	6 months ago
Christchurch	Total Blackout	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

• Dudley Freshwater (@Le_Painter) reported 30 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

• Amy (@kittyhunt) reported 39 minutes ago from Poole, England

  @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• HarveyPin (@harvey_pin) reported a minute ago

  @Plusnet can you tell me why non of your phone number connect, why webchat cuts me off and then wants feedback on the "service" I am waiting for a refund and it has been long over ten days. Someone needs to contact me ASAP.

• Sally Abbott (@SallyAbbott3) reported a minute ago

  @Plusnet hi, my internet keeps going down. It’s a new hub. Any suggestions? I keep turning it off then on again. Ta

• Hazel (@littlemsgooner) reported 4 minutes ago

  Anyone else having a problem with @Plusnet mobile service?

• PJ Akira (@AkiraSakura2) reported 6 minutes ago

  @Plusnet called your useless customer service at 0800 079 1133. Your website says that service is up. Turns out the number is unobtainable/not recognised. Call yourself excellent customer service in the UK by supplying us unobtainable number? Smart move. #crapprovider

• Yasmin (@Yazykilam) reported 9 minutes ago

  @Plusnet hi. Is your customer service line down? I have been trying to call today and it doesnt ring.

• Joanne Fitzsimmons (@Jofitz131159) reported 10 minutes ago

  @Plusnet so I give Plusnet a chance, 2 weeks in, a fault, 4hrs on the phone , 8 days without the service, no compensation, cancelled the service now they’re trying to charge £226.00 does that include the £8.50 per day compensation… #robbery #evenrobberswearmasks

• Alex__&*) (@Alex____o) reported 12 minutes ago

  @Plusnet Hi, I'm having landline issues - troubleshooter shows no issues but I still can't make or receive calls: a little confused.

• Alistair Cohen (@alistairsbrain) reported 13 minutes ago

  @Plusnet I've been trying to call any customer service number I can find, but none of them connect. Are you having issues with your customer support today? Can you help me via twitter, or live chat somewhere?

• Sam (@Losing_Sleep) reported 15 minutes ago

  @Plusnet my internet has been down since 9:00am and won’t be back on till midnight according to your advisors. What compensation do I receive?

• Hazel (@littlemsgooner) reported 18 minutes ago

  @Plusnet mobile service down again 😤