Plusnet

Plusnet Outage Report in Swanage, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swanage, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swanage, Dorset, England 10/17/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swanage, Dorset, England

The most recent Plusnet outage reports came from the following cities: Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Internet
United KingdomChristchurch Total Blackout
United KingdomBournemouth Internet
United KingdomBournemouth Wi-fi
United KingdomBournemouth Wi-fi
United KingdomBournemouth Internet

Community Discussion

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Plusnet Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GillusMaximus GillyC (@GillusMaximus) reported

    @Plusnet Is there a problem with the service? I am unable to make or receive calls and texts. It's been like that all day. I have had saucy chats with your Nan and I'm pretty sure she's missing it.

  • jer_care JerCare (@jer_care) reported

    Hi plusnet, I was told by customer service this morning that the reason we have no internet or landline is due to a network issue. Any chance of letting us know when this issue will be resolved? I am not paying for this! @plusnethelp

  • wiltshirelover musicmad (@wiltshirelover) reported

    @Plusnet mobile signal gone and no update when you said you would!

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Androider86 Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused.” -Matt

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @LynneRhyger Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Marathon_Tardis Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @CreweJonathan Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • NLJ1964 Nanette Jackson (@NLJ1964) reported

    @plusnethelp Plusnet down again!!

  • mickyhart22 Michael Hart (@mickyhart22) reported

    @plusnethelp Not able to make mobile calls here in Rochester Kent, for at least the last 1 1/2 hours. What's the problem Plusnet?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Kezia_Marshall Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt