Plusnet

Plusnet Outage Report in Swanage, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swanage, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swanage, Dorset, England 01/19/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swanage, Dorset, England

The most recent Plusnet outage reports came from the following cities: Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomChristchurch Total Blackout
United KingdomBournemouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • GoonerKal Kal (@GoonerKal) reported from Ashley Cross, England

    @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thatkiddais daisy lane (@thatkiddais) reported

    Is anyone else also having problems with @plusnet phone service? Both me and my dad are experiencing constant 'emergency calls only'. Half the day with no service is becoming the new norm! #plusnet

  • AlRudaini_Lulu Louise Al-Rudaini (@AlRudaini_Lulu) reported

    @Plusnet They really are incredibly helpful and patient. I am not surprised at their award-winning customer service

  • rharris_22 Rob Harris (@rharris_22) reported

    @Plusnet we have just agreed to join BT from 27/04 and they said they can sort all the switching but we need to inform you. Is there anything specific you need or do we just cancel our direct debit from this date?

  • CrowMcMinn ChrissyCrow (@CrowMcMinn) reported

    @Plusnet hi plusnet. I have tried to report my broadband is not working for 3 days and I can't get a response. I need Internet for work.

  • Nugget_Courtney Courtney (@Nugget_Courtney) reported

    @bt_uk We have and they're useless. We're waiting for a bt engineer to call us (who have been just as useless, we have been waiting for said engineer since Thursday) but @Plusnet can't push the matter so someone here needs to help

  • lozphie Lauren Hurford (@lozphie) reported

    @Plusnet are there broadband issues in London SW15?? Our internet has been dropping in and out for two days now!

  • paraman31 John Charlton (@paraman31) reported

    @kazzaloveslife Plusnet, been with them for about 8 years. No problems at all and good customer service.

  • alan0669 ALAN 🐝💙 (@alan0669) reported

    @kazzaloveslife Plusnet They're one of the cheapest suppliers if you stay in contract. Their support used to be world class, then BT. bought them. Support is still very good, but not as good as it was.

  • OldDitch Mick Fletcher (@OldDitch) reported

    Anyone else suffered from gmail rejecting messages from a hosted domain. I need to explain to support at @Plusnet how to tackle it as they are not showing much initiative

  • drcosmetic Rab Mittal (@drcosmetic) reported

    @Plusnet really slow and can’t carry out my nhs wfh please help me help my patients