Plusnet Outage Report in Swanage, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Swanage, Dorset, England
The most recent Plusnet outage reports came from the following cities: Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Christchurch |
Total Blackout | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Barns
(@vicster28) reported
Despite paying for fibre with @Plusnet my @disneyplus doesn’t want to play. Not sure where the issue is but don’t think it’s my internet that can stand Netflix and live streaming lessons but not Disney plus
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Twisted Tea Shep
(@ultraman_ginger) reported
@rosstmiller Switched to Plusnet and they offered to set it up for me and call me back when it was done. Despite switching from cable to dial up, the speed is similar and it's much cheaper. They've been slower since lockdown, in fairness, but never had to call them.
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Isobel M
(@Tweet_Belle) reported
@Plusnet Doesn't work. My rent and council tax are 50%. The remaining bills/food takes up 40-45% so lucky if I have £100 for the month after bills and food are taken care of. Oh and I work full time 40hrs a week
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Stephen Waterhouse
(@Scuba_steveeeee) reported
@Plusnet are the worst internet provider, if you're not sitting next to the box, you can't connect ⛔⛔⛔
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Rupert wilson
(@Oxfordite) reported
@TheLilSquidge @TalkTalk @Plusnet I hear you, though if you look at my recent tweets/replies, you will see the cost of poor customer service, unreliable broadband, and, even, the breaking of regulations and inability to escalate problems caused by some number of customer account errors.. 1/2
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Ben Botes
(@ben_botes) reported
@plusnet and @plusnethelp Dear plusnet - how can I cancel my account please. your coverage is terrible and there is nowhere to get hold of someone on your website.
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Jared Randall
(@JaredRandall9) reported
@Plusnet have got to be the worst broadband providers out there. Would never ever recommend them to anyone. Absolutely awful.
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(((L Buckland)))
(@chalkeblue) reported
@MoneySavingExp What's your advice when switching to Fibre actually leads to more problems? Slow speed, variable speeds are the same as ordinary broadband Plusnet says'set up the new router, splitting signal' but do ALL providers expect the customer to sort out problems?
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Wendy KL Martini 🌈🇬🇧
(@bluesbarbers) reported
@Plusnet @plusnethelp worse customer service still!! Switch to fibre & they admitted forgetting to post modem but cut off my broadband no internet for a week & I need it for my job!! have to wait another week Still won’t send one out next day say I have to buy one elsewhere FFS
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Justin Godfrey
(@Justabator) reported
Multiple missed dates of completion (told it’ll be fixed 9pm that day 3 times) to be then told Friday 19th 9pm latest. That has been and gone with no service. To be fair plusnet can only work with what they’ve got but every agent telling me an outage of this length is unheard of.