Plusnet Outage Report in Swanage, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (8%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Swanage, Dorset, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Wareham.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Wareham |
Wi-fi | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Wright
(@maffie587) reported
@CHartleyPhotos I'm on Plusnet, the wife is Tesco. Whenever we're in Lincolnshire both networks can drop to a low signal (not at the same location), but the other one can cover us. It's 6 of 1, and half a dozen of the other with regards consistent signal strength.
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💙
(@retallycally) reported
@Plusnet unable to use my mobile as network not registering. Have tried all routes to fix but it won't work. Urgent help needed
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Bev Cheetham
(@bev_cheetham) reported
@Plusnet please help. My number has not ported over and I desperately need this number for work. Should have happened Friday. Call centre no real help.
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Paul Crabtree 🇬🇧
(@pacrabtree) reported
@CumbriaPR I could be wrong but everyone uses the same network installed by btopenreach unless there is a standalone service. So it doesn't matter if it's Sky, EE, PlusNet. As someone suggested I would use BT they can sort out issues quicker being in touch with OpenReach on a regular basis.
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Kevin Ingham
(@_kingham) reported
@Plusnet and sending a random tweet in the hope of a reply seems to be the only way to contact customer service
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Plusnet
(@Plusnet) reported
@EleanorDallaway Hi Eleanor, I'm really sorry about the issues with your connection and how long that's taking to get fixed, that must be so frustrating. Please send over a DM with your username and I'll make sure that we're doing all we can to help out. - Adam - Plusnet Sheffield
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Naomi E
(@Naomi8823) reported
@Plusnet we have been without broadband for over 24hours and we can’t seem to get through to anyone to help us. Please can you contact us to help resolve. Thank you
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⚒️ 🫧 Craigo 🫧⚒️
(@TopGunCraig) reported
@CHartleyPhotos Sim only get on plusnet. Uses ee network but alot cheaper
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Chris Eyre
(@leedsfan72) reported
@Plusnet internet outage yet again!! WF9 area - any ideas/updates?
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ANNA-MARIE DOCHERTY
(@anaisnais) reported
@Plusnet hi, I am having a message as POP 3, or IMAP issue, and my outgoing messages stopped sending yesterday. Please help as it is imperative that I sort it fast? Thanks.