Plusnet

Plusnet Outage Report in Steyning, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Steyning, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Steyning, West Sussex, England 02/27/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Steyning, England

Latest outage, problems and issue reports in Steyning and nearby locations:

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cb_jayne Jayne CB (@cb_jayne) reported

    @Plusnet Massive issue this week with reliability - the internet hasn’t been good enough to work from home

  • iRohitPatel Rohit Patel (@iRohitPatel) reported

    @Plusnet , I have lost my mobile SIM card. Can you please help get me replacement SIM?

  • PositiveToughts Angela (@PositiveToughts) reported

    @Plusnet my nan can’t text from her phone it’s not allowing them to go out. How can I order her a new SIM card but keep her number to see if that’s the issue

  • JaneTurner101 Jane Turner #GTTO #SaveOurNHS 🟨🟥 ProudSocialist (@JaneTurner101) reported

    @Plusnet have you gone bust? Helpline numbers are all saying not recognised. Broadband is not working. Please advise

  • GreyAreaUK 🏴󠁧󠁢󠁳󠁣󠁴󠁿⚡CMDR GreyAreaUK⚡ 💙 (@GreyAreaUK) reported

    So, it seems Plusnet's Hub 2 can't use the IP address range 10.1.1.x Guess what address range I use for my internal network? Go on, you'll never guess.

  • mariamg_l m (@mariamg_l) reported

    @Plusnet We havent had wifi since tuesday and your call centre said the issue would be sorted by today and theres still no internet connection

  • Andrewcheesman2 Andrew Cheesman (@Andrewcheesman2) reported

    @Phelimmac @john_allcock @SKJBell Hi All we just changed over 2 Plusnet fibre internet through Cityfibre net work all ok to here, BUT we’ve just had an engineer out as not working it’s his third call in our road in a month, the issue is the fibre stops outside our property 1/2

  • Plusnet Plusnet (@Plusnet) reported

    @toomuchsand @ProfPilk Hi Mike, I hope you enjoyed your travels and sorry for the delayed response, whereabouts did you go? We have a known issue with 4g being unavailable when roaming. We'll let everyone know when that's been resolved and sorry if it caused any problems. - Adam - Plusnet Sheffield

  • BenjaminEHowe Ben (@BenjaminEHowe) reported

    @Plusnet Do you offer VoLTE (i.e. access to EE's 800MHz signal) yet?

  • Plusnet Plusnet (@Plusnet) reported

    @MsGinnelleD Hi there. Are you still having connection problems? If so, please can you confirm whether these are solely affecting your wireless connections or if wired connections are affected too? Regards, Emily Plusnet Leeds