Plusnet Outage Report in Steyning, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Steyning, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Steyning, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Steyning, England
Latest outage, problems and issue reports in Steyning and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cat Obbard 💙
(@CatObbard) reported
@AlishaStringer @Plusnet That’s so poor! I’ve had the usual advice that just signposts you to other sections of their infrastructure. Basically leaving the customer with all the legwork. Suspect they have a long queue of folks they are dealing with due to response time. Not impressed.
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Shabir Ladak
(@s5ldk) reported
@Plusnet hi I have already cancelled my contract however you insist on charging me You are also holding a credit on advance line rental.Can you refund this, cancel my contract and stop charging me. After a very poor service, I will reporting this to Ofcom.
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Jenny Ryan
(@jenlion) reported
Day 2 of being a @Plusnet customer, only into about hour 8 (cumulative) of actual internet access. Rather regretting the switch.
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Tony McDonough
(@tonymc39) reported
My sister was in dispute with @Plusnet over an offer via the @MartinSLewis site they refused to honour - glad to say Martin and his team acted swiftly and offered a resolution, even though they had no obligation to do so. Martin, you are a top man. Plusnet you are the pits.
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Leo
(@Leo81944321) reported
@DrRob @Plusnet I also have similar issue contacting support but nothing changed until my cousin recommend @rixxytech to me and he help me recover my locked account back in 30mins. His an expert
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Nicola Walters ⫩
(@NicolaHaslam11) reported
@Plusnet Morning. I'm still waiting for my new customer reward, can you advise when I'll receive it please?
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Matthew Collins
(@mdcollins1984) reported
@MartinSLewis @actionfrauduk Sadly the text forwarding doesn't work for @Plusnet customers, as they don't support the service. Shame.
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Antony Bayliss
(@antony4323) reported
@Plusnet Hi i was hoping you could help. My mobile is saying not registered on network. Can you help?
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jo
(@joeypoey) reported
@Plusnet Are you having problems in Norwich with WiFi? My router is flashing orange and I have no connection. Did it last week too.
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@TonyRoeDivorce
(@tonyroedivorce) reported
Having horrendous home wifi problems. Spoke to @Plusnet today who reckon they know what's the matter. Let's hope they can fix it tomorrow so I can have my online hearing on Wednesday. Fingers crossed! @Plusnet tell me you can.