Plusnet

Plusnet Outage Report in Steyning, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Steyning, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Steyning, West Sussex, England 03/02/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Steyning, England

Latest outage, problems and issue reports in Steyning and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinCurnow  〓〓 (@GavinCurnow) reported

    Help please I've got a Plusnet modem plugged into a Linksys mesh router with three child nodes but the WiFi signal isn't fantastic and is a little fragile for a large house. Any recs for replacement router/mesh system or even modem/router combo replacements?

  • twinnster007 Dr Jason Twinn (@twinnster007) reported

    Shocking service from @Plusnet . Several calls to try and get internet back. Advised new router coming. Never arrived. Phoned to cancel. 30 mins and adviser not interested. “That’s fine, cancelled oh and we will charge you despite no internet for a month” #minusnet

  • maffmond Maff Butterfield (@maffmond) reported

    @biglunty @JoeStephenson96 ****, that's reminded me I saw the bloke from the Plusnet adverts at Orlando baggage carousel

  • inpirso 👸🏽 (@inpirso) reported

    @Plusnet girlie pls I need help and I can’t get through via phone

  • andyfilby andy filby (@andyfilby) reported

    @Plusnet what's the latest on your broadband outage?, this is ridiculous, being told 7pm on the 27th at the earliest which is shocking. Im sure if I didnt pay my bill you'd want to know why. It seems BT openreach dont work weekend's and your happy with that, not us lot 😡

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet one of your advisors has just rung me, I haven't aske to be contacted by phone. He was unsuccessful, tried once ,so will ring tomorrow, or i can ring him as he's there until three pm... I.dont need to be rung, just answer my. Complaint via the ticket raised!!

  • tvr_82 t v r (@tvr_82) reported

    @Plusnet has the be the most unreliable service ever, I thought @bt_uk was bad, wish I’d never switched over. 8 times today I’ve lost internet.

  • danoconnor Dan O'Connor (@danoconnor) reported

    @Plusnet since you fixed a fault on my line my broadband speed has halved. I have tried using your text support service but it doesn't answer. Please help!

  • Narenvaidee Narendran V (@Narenvaidee) reported

    @Plusnet @OJMak27 I’ve messaged you several times. The internet has been down for the past 3 days. This is abysmal support and I have no idea how you claim you’re award winning. Atrocious.

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Please respond to my complaint via PM as I cannot access the ticket