Plusnet Outage Report in Steyning, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Steyning, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Steyning, England
Latest outage, problems and issue reports in Steyning and nearby locations:
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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MysticGuitarGuy
(@guitar_mystic) reported
@MarcAllera @EE That's really good news @MarcAllera but can you tell me why your 'refund system' is broken? It's now 6 weeks since Plusnet suppose to refund what's owed to me. Raised complaints and spoken to 3 'advisors' with no sign of resolution. Have a nice day.
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Gina Sumner
(@GinaSumnerSR2) reported
@Plusnet been trying to get through all day on phone- I've had an emergency and can't be at home tomorrow for engineer to install new broadband so need to reschedule- please can someone help me??
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Dame Gill Taylor 💙🕷️ 🇪🇺🇺🇦 #FBPE #WearAMask
(@gilltaylor) reported
Calamity! Tried to go online on laptop & no internet. Was working yesterday. Rang plusnet on landline (cos still no mobile) & told there is a service outrage in my area till 3 Oct. Had to resort to local Wetherspoons with v old slow tablet to get online. Now off to buy new phone.
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John Rothwell
(@JohnRot47169976) reported
@Plusnet OMG this is the worst ever broadband. Despite an engineers visit I keep getting drops in service as well as a crap speed. I love the way you have to call rather than email. Please cancel my contract. 01253 429407
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Sarah 💙
(@Sarah29310416) reported
@Plusnet You will not find a more friendly company than this one. The staff are understanding and have the patience of a saint! Plus you actually get to speak to someone rather than a crappy online messaging service. Thank you
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joanne ainsworth
(@joanneainsworth) reported
@Plusnet I filled in the response to this ticket regarding your dreadful customer service weeks ago and you have not responded. Please respond.
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Anne Nash
(@apn1179) reported
@Plusnet @Plusnet link is broken LInk giving this message404. That’s an error. The requested URL was not found on this server. That’s all we know.
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0xBB
(@bb_hacks) reported
Award winning customer service from @plusnet. Broadband down and a mere TEN day wait to get an engineer visit. Wow.
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Plusnet
(@Plusnet) reported
@1204Mrs I can arrange for an agent to give you a call if that's any easier for you? It would be a shame to lose you as a customer, do you mind me asking the reason at all? Chelsea-Plusnet Sheffield
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Mrs B 1204
(@1204Mrs) reported
@Plusnet I am already set up with virgin media. My WiFi has been shockingly slow. The other reason was the bill was increasing to £47 per month.