Plusnet Outage Report in Steyning, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Steyning, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Steyning, England
Latest outage, problems and issue reports in Steyning and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@simuk) reported
@plusnethelp is a "0800 587 58xx" (I've removed the last two digits) number an official Plusnet contact number? (not just a plusnet phone line, but actual customer service/support/accounts)? Can't see it on the website anywhere but it was in an email today.
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Emily Atkin
(@EmilyAtkin9) reported
@Plusnet still haven't returned my money to me. 5-7 working days was supposedly the earliest they could return it. It's been 14 days since the first complaint. £270 stolen from me and my children. See you in court for emotional damages!!
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Keith Prince
(@Princey) reported
@xandvt Zen Internet Every Room is excellent, as is their broadband service. With BT & Plusnet I suffered internet dropout too often. Service 100% from Zen. I run Every Room in a largish 1930's 4 bedroom detached with their router and one extender and I have no wi-fi black spots.
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BB 🦄
(@bethhclaireee) reported
i've never known a service provider like plusnet, archived all our work emails, how is it some providers allow you to have thousands of emails yet we have maybe 300-350 and they are now gone?! @plusnethelp
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Ptr
(@PtrSsb) reported
love when plusnet decides to just jump off a cliff, feels like every internet provider i get is just ****
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Prattys naughty cupcake.
(@prattys_magda21) reported
It's official, I hate @Plusnet! I don't believe they have fully lifted the restrictions on my WiFi, because I can't watch what I want on demand! In fact, I can't watch ANYTHING on demand! I think it's time I look for a provider that takes responsibility for their errors, and
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Rupert wilson
(@Oxfordite) reported
@moni_waller How is TalkTalk involved? Can you ditch them and change supplier? Eg. @plusnet for a good value connection, or @ZenInternet for a high quality 9-5 type service.. BTW PlusNet increase your price ££ at end of minimum term, whilst ZenInternet don’t sting you for customer loyalty.
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Ellen Jones
(@ellenisalways) reported
@Plusnet Suddenly no internet. Phoned custo services. Told engineer would visit next day 8am and 1pm. I had to take morning off work. Waited 5 hours. No-one turned up. Customer services told me my compensation for this is £25. This isn't enough. Very unhappy.
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🏴 Mark Grant 🏴
(@Technotoaster) reported
@plusnet @plusnethelp we are moments from cancelling. Your service has not regularly and randomly dropped since friday. Almost impossible to use browsers, but apps seem to work better. Router shows data being sent & received