Plusnet

Plusnet Outage Report in Steyning, West Sussex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Steyning, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Steyning, West Sussex, England 02/28/2026 10:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Steyning, England

Latest outage, problems and issue reports in Steyning and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bibhashdash Bibhash Dash (@bibhashdash) reported

    Also, if I'm able to order new services/renew contracts through the broadband provider online account, I should be able to cancel the contract through there as well? It's 2021 and I'm currently sat on hold for the best part of 30mins. @Plusnet

  • CollmanSteve Steve Collman (@CollmanSteve) reported

    @MyMindToMe @plusnethelp Hope they help you soon. I sent a DM last Friday, no reply yet but other people's tweets sent hours ago replied to promptly. My plusnet router suddenly magically decided I'm somewhere in Germany (I'm in the UK) & I can't access some UK websites anymore, only their EU sites :(

  • snibbo7 Mand (@snibbo7) reported

    @Plusnet Our plusnet broadband is broken and plusnet won’t give us free data Bolt ons to try and tether our 4 plusnet mobiles. 1 child and 1 adult now unable to work and really unimpressed with @plusnethelp and @Plusnet’s commitment to helping home schooling

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @mattllewellin Hi there Matthew, I'm sorry to hear you want to leave Plusnet - unfortunately we cannot cancel your account via this channel. You can write to us to cancel here: Plusnet plc, The Balance, 2 Pinfold St. Sheffield, S1 2GU, if you are still unable to get through. - Jess

  • CasualGamerNixy SFGNixy (@CasualGamerNixy) reported

    @SpawnPointComix @Plusnet Perhaps Plusnet need to rebrand as Minusnet? Jokes aside, that sucks I hope you can find a solution soon, I miss your streams :(

  • KoalaBarry Barry (the Koala). (@KoalaBarry) reported

    @FredTedHug 1) No - no post Youview box stopped working, spent all am trying to sort it including factor reset, nothing. Rung Plusnet, no longer supporting Freeview, may need a new box charge could be £160, but system would shutdown in Nov at end of contract - decided to cancel TV option

  • DannyPa82681611 Danny Parker (@DannyPa82681611) reported

    @Plusnet @SkintDad Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.

  • MartinH7162 Martin Hughes (@MartinH7162) reported

    @Plusnet just in case the plusnet help account isn't being monitored (as my DM has not been seen yet)

  • MFreemanCISM Martin Freeman (@MFreemanCISM) reported

    @Plusnet are you aware of a service outage in the PE12 postcode area?

  • DannyPa82681611 Danny Parker (@DannyPa82681611) reported

    @Plusnet @OakNational Your Internet is rubbish, stay away from it people it cuts off at least 3 times a day! Its been off over an hour now and still won't come on! I will be switching over to a more reliable company now. Absolute shocking service.