Plusnet Outage Report in Steyning, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Steyning, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Steyning, England
Latest outage, problems and issue reports in Steyning and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@jared9821 Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield
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John Priest
(@JohnAPriest) reported
@McAfee_Help Hi there I want to cancel my account as Plusnet is trying to send me a new McAfee subscription and nothing is working, I can't even see any new subscription since 2007 and it's very frustrating. Thanks John
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Kate W
(@kateweb) reported
@Plusnet I placed an order on 13 May and both service and communication so far have been terrible. I'm now on my third phone call in two days, trying to fix this so I actually get broadband, and Plusnet's yet to do anything it agreed that do. Absolutely infuriating.
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Ollie
(@killermill3r) reported
@Plusnet Hi Alisdair, I get a message saying calls to this number are barred from my phone - is this because I'm not yet a customer?
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Cat Obbard 💙
(@CatObbard) reported
@AlishaStringer @Plusnet That’s so poor! I’ve had the usual advice that just signposts you to other sections of their infrastructure. Basically leaving the customer with all the legwork. Suspect they have a long queue of folks they are dealing with due to response time. Not impressed.
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John Easton
(@FACIALhairCARE) reported
@Plusnet My daughters been with plusnet almost 1 year and her bill as already increased 3.9% I have been with @ThreeUK for 11 years and my contract is still the same price hasnt risen even 1 pence. Massive fail wintbe stayin with plusnet much longer
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Antony Bayliss
(@antony4323) reported
@Plusnet Hi I am having connection problems again unfortunately and saying not registered on network. You sorted it last night but its dropped out again.
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Becky Speed
(@beckbeckbeckyo) reported
@Plusnet Hi, I’m consistently having trouble with my broadband. E.g. I try to load something on phone on wifi and it’s not working so I switch to 4G and it works immediately. I often get message that my internet is unstable on zoom calls. I’m not happy with the service anymore
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MESgames1
(@GSudz) reported
@Plusnet Second night in a row that the WiFi has went down. Says it's working fine but nothing in the house able to get signal. Lost signal between Sunday 2030- Monday 1800. Now lost again since around 2030 Monday. Night ruined for the second time in a row and no one to contact
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection