Plusnet Outage Report in Steyning, West Sussex, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Steyning, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (11%)

4. 

   E-mail (9%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Steyning, England

Latest outage, problems and issue reports in Steyning and nearby locations:

• The Physio Rooms (@ThePhysioRooms) reported 6 minutes ago from Brighton and Hove, England

  @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

• KarenAms (@KarenAms) reported 34 minutes ago from Brighton and Hove, England

  Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

• Lee Graham (@OutaLee) reported 35 minutes ago from Littlehampton, England

  Seriously PlusNet... Your customer service is shocking

• KarenAms (@KarenAms) reported 45 minutes ago from Brighton and Hove, England

  Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• GLR (@glreeves60) reported 14 minutes ago

  @Plusnet My mother-in-law hasn't yet received her new router. She is new to Plusnet and her switchover date is this Friday. Can you help please?

• aristy zorbas (@AristyZ) reported 17 minutes ago

  @Plusnet Can someone please contact me to let me know why you have made a charge to my account. 2 x conversations with support and it was never mentioned would be paying for this (considering I have been sent the incorrect router). A

• kath jones (@kath3852) reported 18 minutes ago

  @Plusnet can log into webmail but no emails loading since Friday. Do not know user name tried reset but not receiving email info. Please help

• Dan (@Dan11929503) reported 19 minutes ago

  @naz2012 @Plusnet Service is absolutely horrendous. 2 days now no broadband, brain dead offshore adviser's clueless.

• Alberta Grace (@AlbertaGrace) reported 20 minutes ago

  @Plusnet please could you help the internet keeps dropping and we are trying to work from home.

• Ste (@Staylor10) reported 20 minutes ago

  @Plusnet Oh.... OK. I'll maybe try EE, I know they provide them to their customers. Thanks for the help anyway

• Laura isabelle 3.5% (@Laura_Isabelle) reported 21 minutes ago

  Fifth time is a charm with engineers coming out trying to fix what ever is causing our @Plusnet drop outs 😩😩

• Tamara (@TamaraForgan) reported 24 minutes ago

  @Plusnet Hi - I’ve sent you a DM, I’ve raised a fault, I sent messages via messenger with no response or resolution. We’ve had no internet since Friday. Please can you investigate and get back to me.

• Plusnet (@Plusnet) reported 25 minutes ago

  @Amanda_1979Xx Hi Amanda, sorry for the delayed response, we're really busy at the moment and taking longer than we'd like to get back to people. Are you still having issues with this or is everything now sorted? - Curtis, Plusnet Sheffield

• Helen Loomes (@HelenLLoomes) reported 27 minutes ago

  @Plusnet I would like to cancel my new contract with Plusnet as it is impossible to communicate with you. Please phone me. You have my phone number. Helen Loomes