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Plusnet

Plusnet outages and service status in Steyning, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Steyning, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Steyning, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Steyning, England

Latest outage, problems and issue reports in Steyning and nearby locations:

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • OutaLee
    Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • jeremy_slegg
    Jeremy Slegg (@jeremy_slegg) reported from Littlehampton, England

    @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

  • ThePhysioRooms
    The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • crazeemary82
    Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • EwanCrook
    Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • gregpaulshort
    Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LoZeno
    Verified Jedi (@LoZeno) reported

    I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..

  • Steve_Hooker
    SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported

    If you have a problem with the installation done by OpenReach or their contractor. @Plusnet apparently cannot contact anyone on the installation side! So any problem with a Plusnet installation you are screwed.

  • matthewb79
    Matthew Broadway (@matthewb79) reported

    @Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?

  • SeanClarke17595
    Sean Clarke (@SeanClarke17595) reported

    @LozzaFox We had max 12-14 mb/s from Plusnet. I was paying £44/ month inc tel line ( no mobile signal either) Starlink I get 100mb/s for £35/m and VoIP for phone £4 It’s the way to go !

  • wendy4robbie
    Widge80 (@wendy4robbie) reported

    @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

  • drasnah
    (((Mark Hoffmeister))) 🔼 (@drasnah) reported

    @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

  • AbiSpurs26
    Abi (@AbiSpurs26) reported

    Has anypne else's @Plusnet gone down

  • 18sufc89
    Carl French (@18sufc89) reported

    @Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus

  • AlysonAjm
    alyson (@AlysonAjm) reported

    @Plusnet plusnet keeps going down - what going on?

  • jessicaxswallow
    Jessica.Beauty.nails (@jessicaxswallow) reported

    @Plusnet Hello , I wonder if you can help, we are stuck in Thailand due to the unrest in the Middle East so we are not at home and do not have a way to contact you buy phone , we was surpose to have broadband fitted today 9th March with openreach but we wasn’t at home. Need help