Plusnet Outage Report in Steyning, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Steyning, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Steyning, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Littlehampton and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Littlehampton |
Internet | |
| Brighton |
Phone | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
Phone | |
| Littlehampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Steyning, England
Latest outage, problems and issue reports in Steyning and nearby locations:
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Jeremy Slegg
(@jeremy_slegg) reported
from
Littlehampton, England
@Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@PretzlePretzle Hi Emma, some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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John Ellis
(@itsPellit) reported
@The_Chesh_Cat @Plusnet Not until there's a full 2 days of no service IIRC
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James Dyer
(@jdyersinger) reported
@Plusnet @DeliciousLegacy Not true @Plusnet - still not working!!!!
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John Ellis
(@itsPellit) reported
@The_Chesh_Cat @Plusnet Yup, just not owning their issue. The advisor I eventually got through to (after 72 minutes of being on hold, none the wiser that there was a wider issue due to nothing on socials or the service status page) advised that they're aware there's an issue, but no clue what it is.
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thisannoyedme
(@thisannoyedme) reported
@bmbix_robin @Ofcom @Plusnet Glad it wasn't just me. From 10.30am this morning. Nothing on their website. The status update page was down - no mention of the outage now it's back up. And impossible to get thru on the phone and didn't call me back.
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Lorraine
(@DrHayeLo) reported
@xxChoz0079zz @Plusnet Yes I'm having the same issues up north.
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Simon
(@SiTheGooner84) reported
@Plusnet you’re giving all budding marketeers a 5-star lesson in how NOT to manage service issues today! Appallingly bad updates on your national outage that’s even made the news headlines!
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Wzlet
(@radek_ratel) reported
@Plusnet Not sure who's been telling you that, but it's one Heck of a reduction. Every reply I've seen on here is variations on 'connected, no services'. Your c&p is technically correct, but far understates the experiences reported. Resolve/traffic problem, not a connection one.
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SweetCattyKing
(@SweetCattyKing2) reported
@SoProJanet @Plusnet I was being put on hold for an hour and the staff told me they are aware of the nationwide incident but they are not sure what is causing the issue and they are working to resolve it ASAP. They are not sure how long this will last too.
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Plusnet
(@Plusnet) reported
@DrHayeLo Hi Lorraine, earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks