Plusnet

Plusnet Outage Report in Steyning, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Steyning, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Steyning, West Sussex, England 02/27/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Steyning, England

Latest outage, problems and issue reports in Steyning and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tony_lappin tony lappin (@tony_lappin) reported

    Plusnet don’t like slagging. Firm but ******* service is a disaster

  • jillywincho Jill Winchester (@jillywincho) reported

    @Plusnet @Plusnet if you’re part of the BT family why do I have pay £200 of charges to go to BT when your service doesn’t work? Also asked to throw away the modem or sent it back- surely there is a more green way of re-using modems. #poorcustomerservice #daylightrobbery

  • Jordyy013 j (@Jordyy013) reported

    @Plusnet hi, my internet says connected but no internet acce on my phone, while my laptop does work? How can i fix this? I've unplugged it multiple and no change

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @binderella1 Thanks Bindi. I'd recommend that you try channel 6 for a few hours and then run through the above steps if the connection problem persists. Regards, Emily Plusnet Leeds 🌞

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @GreeningEdward Hi Edward, Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Regards, Emily Plusnet Leeds

  • GreeningEdward Edward Greening (@GreeningEdward) reported

    @Plusnet avoid this company! Utter scam!! Won’t let me cancel after experiencing their product within the first week, threatening me with extra charges. Not happy

  • Missy_Nights Aimzy ❤️❤️ (@Missy_Nights) reported

    Has @Plusnet @plusnethelp gone down can’t access the online site as it keeps saying server down and internet is bad

  • binderella1 Bindi Pandya (@binderella1) reported

    @plusnethelp Hi. I moved to plusnet broadband a month ago and find my WiFi connection unreliable. I can’t do things like watch YouTube or have WhatsApp video calls without buffering or getting “reconnecting” messages. It’s quite unusable and disappointing. Can you help please?

  • joefw02 Joe febery-watts (@joefw02) reported

    @plusnethelp there’s an issue with @DayZ that’s been going for over a year now from my knowledge where some servers just won’t load. I thought it was just down to my area but now someone else using plusnet has come to me personally with the same issue! This is pretty bad from you

  • bootydaddy74 Frank H (@bootydaddy74) reported

    @Plusnet @plusnethelp got a problem again like a few months ago, your box just keeps switching itself off randomly. It's happening more regularly now. Can you help please.