Plusnet Outage Report in Steyning, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Steyning, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Steyning, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Littlehampton and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Steyning, England
Latest outage, problems and issue reports in Steyning and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mig
(@blackhairbub) reported
@Plusnet a week without broadband, I'm doing all the chasing & your tech help seem to think it's not that important. Trying to be great at customer service? Not so far, no.
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Curtis Brown Actors
(@CBGActors) reported
@Plusnet just spent 25 minutes trying to get through on the phone. I moved house a week ago and still no wifi transferred over due to a problem with the phone line. Was meant to have an update Friday and still nothing. 😵💫
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Abigail Morris
(@Abigailamykaren) reported
@Plusnet I’ve DMd you. Broadband hub never showed up - and you don’t answer your phone 😢
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Mig
(@blackhairbub) reported
@Plusnet @lord_talbot You reply to positive tweets, but ignore others. And that's good customer service?
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Tom Green
(@tomgreen0606) reported
@justwearmasks Aaaah, I was thinking about switching from PlusNet in the Autumn... superfast speeds and all that. I might do a bit of research now, just been told we can connect to the CityFibre network 👍
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Mig
(@blackhairbub) reported
@Plusnet Why do I have to chase you, when you should be updating me on my loss of service??
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mizzmor
(@mizzmor1) reported
@Plusnet I was tricked into a 2 year contract. Was quoted 26.99 after a negotiation and month later went up to 29.50. Said was in contract! Even though negotiated over phone. Have tried complaining but no resolution.
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Chris Walker
(@NeedMoreTree) reported
@Plusnet got told TODAY that our line is being cut off TOMORROW because we move FRIDAY. we cant use mobile data because we live in a valley. We work from home. I want to cancel this shocking service!! How?
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Louise🐦🐝🌵🧀🐌
(@astolante) reported
@Plusnet hi, Internet has been dropping out on all devices the last two days (mostly from around 8pm, I'm at work during the day, so don't know if it's an all day problem). LS11 area
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Thomas Illingworth
(@TomoBrooke) reported
@Plusnet bought a new contract with you & should have received £30 reward card but haven't received it. Can you help? Thanks.