Plusnet Outage Report in Steyning, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Steyning, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Steyning, England
Latest outage, problems and issue reports in Steyning and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Undercovered
(@Undercovered_UK) reported
Hi @Plusnet @plusnethelp - having intermittent service all day, mostly none at all (YO32). No problem reported in my area but unable to access app to report. Done all the refreshing/reboots etc but not resolving. TIA.
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Nick Higginbottom
(@moonglum71) reported
@Plusnet shocking customer service. My 79 year old mother in law has had her phone and broadband cut off with no notice and no reason. Nice way to treat a customer at Christmas. Hope she doesn’t have a fall or anything because she has no way of calling for help
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Graham
(@young_geezee) reported
@Plusnet i've been transferred to your retentions department but no one is picking up for nearly 15 mins. Can somebody help??
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Rebecca Taylor
(@Rebecca_JTaylor) reported
@Plusnet Its in the master socket. I never receieved a hub zero or anything off yourselves
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Rebecca Taylor
(@Rebecca_JTaylor) reported
@Plusnet is there an issue in the WA7 area? Second night on the run my connection keeps dropping
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Neil
(@courseyn) reported
@Plusnet is there an issue with telephone lines in the CM23 area please??
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Nick Higginbottom
(@moonglum71) reported
@Plusnet Dmd you. It’s a real problem because she needs to be able to online shop what with what’s going on. And you kind of need broadband!!
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I̳a̳n̳ ̳F̳o̳x̳™̳
(@theianfox) reported
@Plusnet I really can't bothered. 12 hour shift in a vax centre makes you feel that. I'm happy with the service I have. But I am not going to pay double for it when you openly admit you give new customers a better price. And I really am not calling up on break time.
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Robert Rayat
(@OstomatePrime) reported
@Plusnet Hi, no Internet here. Router is displaying steady orange light despite multiple resets. Your customer service line is closed. Help.
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Big Wet Slug Slightly Less Miserable Bugger
(@SlugWet) reported
Is anyone having trouble with their Plusnet internet connection in the Derby area? Have swapped out router/modems and still poor speed (down to 32KBs at times).