Plusnet

Plusnet Outage Report in Steyning, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Steyning, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Steyning, West Sussex, England 11/18/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Steyning, England

Latest outage, problems and issue reports in Steyning and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KathLangrish Katherine Langrish (@KathLangrish) reported

    @plusnet Totally shambolic loss of service with an email breakdown now lasting over 3 days, unable to send/receive, and a number of emails lost in the ether. #plusnetfail

  • SangramGundawar Sangram Gundawar (@SangramGundawar) reported

    @Plusnet Thanks for response. Why plusnet is slow with refunds? 21 days- these are unreal, why they hold customers money for 21days? My connection was closed 4 hours before committed time. Caused loads of inconvenience at last and now as well.

  • Roberthastosay Robert (@Roberthastosay) reported

    What a farce @Plusnet is. Three days now and major problems with their email and still not resolved. They must surely experience a massive loss of customers as a result. And they are part of @bt_uk Huge brand damage.

  • by_witter Witter_by_name (@by_witter) reported

    @Plusnet Husband having same problem with Outlook on PC and iPad, and BlueMail on phone.

  • lesrad100 Lesrad100 (@lesrad100) reported

    @mikeportsmouth Plusnet for broadband..I got a good deal, and a seventy pound gift card for joining. I had a small problem at the beginning and was addressed straight away. And Freesat box for sky.

  • Noel000123Noel No oil (@Noel000123Noel) reported

    @Plusnet for the last two months I’ve been pestered my faults on my #plusnet, almost every signal evening I’m ending up turning my router off and on, or my wifi is just dropping off, it’s on all devices. phoned umpteen times to yourself and done complete resets, system still ****

  • leo_phillips Leo Phillips (@leo_phillips) reported

    @JevsTv Just check which network your BB provider piggybacks on (and that you get reception with them). BT (who use EE) are excellent, and at a fraction of the cost. Sky/Virgin both use O2 IIRC. Can't remember with Plusnet. Good luck!

  • Roberthastosay Robert (@Roberthastosay) reported

    @Plusnet My service goes on and off. I managed to send and receive emails 30 minutes ago but now I cannot send again, It is utterly pathetic. My email was provided by Madasafish who were brilliant, never any problems. Since you took them over it has been awful.

  • lizcooperclark liz clark (@lizcooperclark) reported

    @Plusnet @MCKENZIEPICS Saturday morning and still having problems, intermittent, emails not sending out...help!

  • Crabbymedic999 richard crabb (@Crabbymedic999) reported

    @Plusnet no internet for over 12 hours down in Selsey. Best be fixed for the rugby later.