Plusnet Outage Report in Steyning, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Steyning, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Steyning, England
Latest outage, problems and issue reports in Steyning and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Jacksons
(@jackson25861362) reported
@Plusnet is there anyway to get my reward as I’ve missed it by a few days? Didn’t realise I had to claim it, assumed it was automatic. I’ve already had to fork out for a new (non Plusnet), router as the two you’ve previously sent have never work properly.
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Karen Palmer
(@Kazziee) reported
Whats up with @Plusnet service? WiFi a bit pants and no emails for 2 days. Never had any problems before 😢😢
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KGB
(@kbavalia) reported
@Plusnet @GrahamKing1982 I hope Anoush told @GrahamKing1982 that the plusnet email service has been down for 48hrs!
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Grandad Martin 👴🏻💙
(@MartinKPearson) reported
@Plusnet @HelloFromMarcus ...how many hours without service now Marcus??
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Marcus Green
(@HelloFromMarcus) reported
@Sarah_racewear @Plusnet Awful, awful, awful sub brand of BT. I fully expect to leave in the next week or so.
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Michael Wardlow
(@mwardlow53) reported
@Plusnet Guys this is beyond a joke. I am having to wait for 3 or 4 tries to draw down emails. If this normal service resumed? Terrible!
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💙McBrit! Ex-Tory Voter! #FBPE🇬🇧🇮🇪🇪🇺
(@mcbrit2) reported
@Plusnet @HowardJEvans Hi, the complete lack of meaningful information about the email failure is appalling!! Messages every 12 hours with no meaningful content are a complete insult to your customers. Someone needs to make a full statement about what has happened and if/when service will be restored.
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juicyconvert
(@JBonsor) reported
@Plusnet Website still states there is a problem with email. I have tried to send and had a message saying ‘ ‘Cannot send mail’ the connection to the outgoing server…failed’ what is happening? 07:40 am
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Digital Maverick
(@digitalmaverick) reported
Hey @plusnet. We are into our 3rd day of nightmarish email service. Your response is absolutely shocking. When will your webmail be usable as a service again?
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tenminuteteach
(@tenminuteteach2) reported
💯 do not recommend @plusnet @plusnethelp all I seem to do is be on the phone solving ANOTHER issue