Plusnet Outage Report in Steyning, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Steyning, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Steyning, England
Latest outage, problems and issue reports in Steyning and nearby locations:
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Jeremy Slegg
(@jeremy_slegg) reported
from
Littlehampton, England
@Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pastie Bap 🚮
(@pastiebap10) reported
@Plusnet Hi, I no longer use your services but you are still taking payments from my bank account. Could you help please.
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Paul
(@byteguy) reported
@Plusnet Used to get 23Mbps download, now its:- Your broadband service Product: Unlimited Fibre Estimated Download Range: 20 - 33Mbps Estimated Upload Range: 5 - 6Mbps Minimum Guaranteed Speed: 16.3Mbps Current Line Speed (Download): 13.8Mbps
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Mike Garwood
(@NN10Canary) reported
@Plusnet Still a serious problem. Please help
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Katharine
(@BombeDeChaton) reported
@Plusnet This is something you really need to look at adapting and changing because it is not compatible with a world in which people live in house shares and are working from home a lot more. It's a terrible way to do business.
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Michael Oldman
(@MichaelOldman1) reported
@Plusnet Why do you keep harassing ex-customers with unwanted contact? Surely this has to breach whatever data protection laws are applicable. Your customer service agents are rude and don't give a damn (why I left in the first place). We'll see if you even bother replying here 🙄
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Jacaranda Girl
(@JacarandaGirl72) reported
@Plusnet - what exactly do we need to do to get customer service please. No response to DM. No help when calling Customer service phone number. Where else do we go?
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Mike Garwood
(@NN10Canary) reported
@Plusnet please help. I've arrived in Vegas and I have no signal whatsoever on my mobile contract. Was fine in Mexico and Barcelona last month but here I have nothing. It's a work trip and urgent that I get this resolved asap. Please help!
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Andrew Wilton
(@AndrewW08367584) reported
@Plusnet I need someone to contact me regards an issue, which I believe to be my router, where the connection intermittently drops and then reconnects. Most tests advised on your website have been done with no joy
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Benedict Smith
(@smithprola) reported
@Plusnet What's up with Plusnet Mobile? You have failed to port my old number to my new SIM after 10 days. Your call centre says it cannot take calls. Your complaint log email to me said you would reply bu June 3 but I got no reply. How to I cancel as there's no service at all.
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Ian Charles
(@IanCharles_PT) reported
@OpenreachHelp Hi Openreach, I've been without broadband since May 10th!! Get my service through Plusnet. First told that my fault was stuck in your system, now told there is an MSO. Reaching end of my tether. Please can you help?