Plusnet

Plusnet Outage Report in Steyning, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Steyning, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Steyning, West Sussex, England 03/11/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Steyning, England

Latest outage, problems and issue reports in Steyning and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @me_and_flora @Plusnet I have been a strong supporter of PN for years and years, never been let down as badly as now. I am thinking these messages are sent by AI chat bots

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @Plusnet Sorry but this was too late. I’ve been taken back home to deal with a different issue but it’s still down so I’m now being taken back to parents to work, which I’ll now be late for. I can’t give you the info you need without any documentation, so need to park this for now.

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @ChrisRyan61 Still new "support" messages, but nothing to my pleas for help on DM for last 24 hours

  • runfreesight gary smith (@runfreesight) reported

    @KintalineFarm @Plusnet For Broadband, they close at 20:00, all automated for what i needed so dont know why i could log the issue last night. Think its the same number for all their services, but could be wrong.

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @JMaiStuart Been messaging for several hours, urgently need help, getting ignored

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet 2 days without mobile service and completely ignored on DMs and posts. Total refusal by Plusnet to provide any support. I have no phone, so cannot call.

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @me_and_flora I have been DMing for 24 hours asking for help, no response still

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @HoldenMadickie "Chuffed" .. you are ignoring customers, including emergencies, 😒 where they have no phone at all. Cannot phone support 😒

  • PorkyMukester Porky Mukester (@PorkyMukester) reported

    @virginmedia You see, I'm not frustrated at all because I have Vodafone and PlusNet backups that are both working. My concern is for the others who don't and now cannot work from home. Problem is, we have all reported it and it still say's no fault! Is it a lie? So, we appear to be screwed!

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @runfreesight @Plusnet Been messaging all day. Got one response early afternoon, replied within 5 minutes, then nothing since. Clearly been people online, just ignored all please for help 😒