Plusnet Outage Report in Steyning, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Steyning, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Steyning, England
Latest outage, problems and issue reports in Steyning and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Lee Graham
(@OutaLee) reported
from
Littlehampton, England
Seriously PlusNet... Your customer service is shocking
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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MarkJ
(@Mark_J69) reported
@Plusnet @noisecandyman Can you advise if this issue is still outstanding? I have not been able to access my emails for 2 weeks now
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Rob McDowall AMRSPH FRSA
(@robmcd85) reported
@christesla @Plusnet Mine is back up. Thankfully a temporary issue. Was dreading having to phone them in the morning.
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porkwings
(@porkwings_) reported
@Plusnet I can't change my payment method online, I just get an error which says "there has been an issue please consult your system administrator". I need to change my direct debit to a new bank account.
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Voice Project Choir
(@voiceproject) reported
Call me old-fashioned (I’m certainly old) but when your email and broadband service provider doesn’t respond for days of email outage, one might be inclined to think it somewhat rude, particularly having been a customer for THIRTY-TWO years. So, @Plusnet get your act together
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Neil
(@neilbennett0707) reported
******* @Plusnet router is doing my head in , every 20 mins turning flashing orange , written complaint incoming me thinks
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Plusnet
(@Plusnet) reported
@toepoke_co_uk Hi there, I am sorry for the delay. There was an email issue going on at that time and it was later resolved during the day. If you are still have issues with your emails, please DM us with the username and we can take a look. Nathan – Plusnet (Doncaster)
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Plusnet
(@Plusnet) reported
@AethyrUlf Hi Thank you for reaching out to us via social media, I am sorry to hear of the issues you are experiencing. In order to assist further, please may I request you direct message us your account username. Thanks Lee-Plusnet Sheffield
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The Naked Anthropologist
(@NakedAnthropolo) reported
@Plusnet I'm a customer. How do I stop a neighbour who found my wifi password from accessing my broadband? The easiest way, please, step-by-step, and don't assume I know how to get to router settings etc. Thank you.
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Mihir Patel
(@patelios121) reported
@Plusnet been over a week since I messaged about needing a contact to speak to about getting fibre installed in my building for all residents and no one gets in touch. So poor. Thought you would be all over wanting to install that for 2-3 apartment blocks.
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Mr Ethical
(@nw_nicholas) reported
Stressful conversation with Plusnet today. I’m trying to cancel my contract, not having had broadband for 12 days. They keep saying I will have to pay early termination fee of £70. They owe me £140 in compensation