Plusnet

Plusnet Outage Report in Steyning, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Steyning, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steyning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Steyning, West Sussex, England 11/13/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Steyning, England

Latest outage, problems and issue reports in Steyning and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • oSoEclectic Once-I-Was (@oSoEclectic) reported

    Hey @Plusnet, email is not allowing login (pop3 and Webmail), and your customer service 0800 number doesn't connect. What's going on please.

  • RudiKershaw 𝚁𝚞𝚍𝚒 𝙺𝚎𝚛𝚜𝚑𝚊𝚠 (@RudiKershaw) reported

    Looks like @Plusnet is having a bit of trouble. Awful connection all today and yesterday, with regular connection drops. And now their phone lines are fully down. I noticed that my contract is up when I visited their website. Will be holding out on renewing I think.

  • Julesro49 Jules (@Julesro49) reported

    @UKAirband after 8months 3 failed install attempts (wires to house installed - street pole not live) engineers not turning up & hours on the phone to customer services I’m renewing with PlusNet & waiting for @jurassicfibre to arrive. Pls come & remove the wires on our house!

  • AkiraSakura2 PJ Akira (@AkiraSakura2) reported

    @Plusnet called your useless customer service at 0800 079 1133. Your website says that service is up. Turns out the number is unobtainable/not recognised. Call yourself excellent customer service in the UK by supplying us unobtainable number? Smart move. #crapprovider

  • wriggerz_jonny Jonny (@wriggerz_jonny) reported

    @Plusnet Your 0800 432 0200 number has been down all morning. I'm trying to call to find out why the open reach didn't turn up to install my line this morning 8-1pm.

  • DrLucyBuykx Dr Lucy Buykx (@DrLucyBuykx) reported

    @plusnet your phone line is not working, how can I get in touch to discuss installation booked for tomorrow?

  • rillion9 Tim (@rillion9) reported

    @Plusnet Hi, the problem (whatever it was) has been been resolved. It was just frustrating that I couldn't acccess the internet at the time and i couldn't see anything wrong on my part

  • rillion9 Tim (@rillion9) reported

    @Plusnet Hi, the problem (whatever it was) has been been resolved. It was just frustrating that I couldn't acccess the internet at the time and I couldn't see anything wrong on my part.

  • NeilBradley N Ξ I L 🇺🇦 (@NeilBradley) reported

    @Stanley646 @AdobeCare The Plusnet fix worked for me too as I’m also on @plusnet.

  • lisacompton1 Lisa Compton (@lisacompton1) reported

    @Plusnet please let me know my final account details. It’s no help if you send me generic emails I can’t reply to, and none of you phone numbers are connecting.