Plusnet Outage Report in Smalley, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Smalley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Smalley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Smalley, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham, Mansfield and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
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| Ilkeston |
Internet | |
| Nottingham |
||
| Ilkeston |
Internet | |
| Mansfield |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Smalley, England
Latest outage, problems and issue reports in Smalley and nearby locations:
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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A Scottish Stoic
(@ScottishStoic) reported
@Plusnet all I want to do is give notice of intention to switch to a new provider. Frankly given the problems contacting you it's just confirmed my intentions
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Mark Anderson
(@and_mark) reported
@Plusnet my broadband isn’t working. Your online chat can’t help. I was on hold for nearly 2 hours before you cut the call. Can you help please?
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A Scottish Stoic
(@ScottishStoic) reported
@Plusnet got to be honest, was wondering if maybe I should cancel the install with @TalkTalk and stay with Plusnet, but your customer service line unable to connect and being ignored here just confirms my decision
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neil rapsey
(@roverman68) reported
@Plusnet very very disappointed with your mobile network, i joined from ee on 6/12/22 and straight away i have very poor signal, can't receive or make calls and 4g won't load websites plus no WiFi calling, i will not be staying.
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A Scottish Stoic
(@ScottishStoic) reported
@Plusnet any danger of getting a customer service response? Even 8f it's to let me know the fault that's stopping people getting connected to the customer service phone line is resolved?
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Peter Shankley
(@PScotfree) reported
Re CPI +3.9% increase in 2023. Which date will Plusnet use to fix CPI rate for next year ??
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Sarah Thompson
(@sarahth23) reported
@Pedro71417375 @Plusnet I also live in the northwest (Heysham) and have also had no internet! I’m sad that you’re having issues but also glad I’m not the only one.
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Lisa Aitken
(@LisaAit77369540) reported
@Plusnet absolutely the worst customer service. We used the home move "service" and 7 weeks later still no internet. No updates on when we will get internet & no call backs when you say you will call back. Now can't get intouch with customer service at all. #shambles
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Suki
(@SukiRobinson) reported
@Plusnet Resisting the urge to answer calls as well it seems, did you find your service award behind one of those doors, beyond a joke.
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Sophia Gorton
(@SophInOz) reported
@Plusnet I’m a new customer, but already have been told there’s a delay with my broadband set up and been on hold for 1 hour trying to arrange this. Not a good start! How can I get in contact with you??