Plusnet Outage Report in Royal Tunbridge Wells, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent Plusnet outage reports came from the following cities: Cranbrook and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook |
||
| Sevenoaks |
Internet | |
| Sevenoaks |
Internet | |
| Crowborough |
Internet | |
| Crowborough |
Internet | |
| Royal Tunbridge Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@tomjose36859234 Hi there Tom! I'm sorry you are looking to cancel, could I ask why? This isn't something we can do over social media, however if you were to call our Customer Options Team on 0800 013 2632. That will get you through directly! -Em -Plusnet Sheffield
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Kathie
(@Kathie75) reported
@Plusnet I’m looking at moving back to you on a FTTP contract. Your advisor has said that the Hub 2 router has built in VPN capabilities, but I’m seeing posts on your community pages saying that the hub 2 doesn’t support VPN at router level. Can you advise? Thanks
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Chris Rogers
(@techsnap82) reported
@Plusnet are you having FTTC broadband problems in Bognor Regis? No internet since 8am, reported online and via text service but no response.
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Jools W
(@Burryshmee) reported
@plusnet you offered me a £75 gift card to recontract for broadband. It's been 38 days now, you haven't sent me the required email to claim it and you haven't help me yet via DM. Please advise how I can get you to help / honour your agreement. Thanks
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Oliver Hannan
(@hannan_beard) reported
@CharlieBeatnik @OpenreachHelp @Plusnet FFS man. Only reason I've stayed with my provider despite costs🚀🚀 is I can't face this type of Byzantine problem maze
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Neil Mannix
(@IkeagoneKatz) reported
@Plusnet Morning, do you know why Plusnet seems to hate Korean apps/Facetiming to other countries? Constantly cuts out, messages fail to send
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Plusnet
(@Plusnet) reported
@AristyZ Hey there, I'm just checking in as I have not had a response from you, if there is anything further I can help with then please get back to me :) I'll await your reply. Haleema Plusnet Sheffield
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Graham
(@PSGen84) reported
@Plusnet hi is phone lines down I can’t make a call help
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David Byrnand
(@DavidByrnand) reported
@Plusnet Emailed Jamie Ford CEO of @plusnet about a **** up by them which has left me - a home worker - without broadband for at least the next 3 weeks. No response. Not even an acknowledgement. Very poor. Wish I'd changed supplier now.
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Igor
(@RidingTheFlow) reported
@CharlieBeatnik Sounds like you are not through L1 support yet - I feel your pain. Its clearly on plusnet at this point. And "no means of contacting openreach" is obvious bs attempt to bounce ticket, as plusnet *is* a customer of openreach LLU