Plusnet

Plusnet Outage Report in Royal Tunbridge Wells, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Royal Tunbridge Wells, Kent, England 06/22/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @CreativityFW Hi, Sorry for the delay. You would need to speak with our customer options team, as they are the best team to help with this. Their number is 0800 432 0080 and their opening hours are: 08:00 - 20:00 Monday to Friday 09:00 - 19:00 Saturday 09:00 - 18:00 Sunday Plusnet

  • vegan_cats 비건 고양이 (@vegan_cats) reported

    @OnlyGibbons @Plusnet I have the same problem

  • OnlyGibbons OnlyGibbons (@OnlyGibbons) reported

    Is anyone on @Plusnet getting slow speeds tonight? Im getting 8mbps when I'm supposed to have 900...

  • dcarlson13 DAVID (@dcarlson13) reported

    @Plusnet it really hasn’t been ‘straightforward’ to sign up a new account online. You’ve taken payment, but no account set up and page said no payment taken. Spoke to your customer services and told I need to wait 5-10 days to get a refund, and to call back if I haven’t received!

  • P_tangyangbang John Smith (@P_tangyangbang) reported

    @Ofcom Hiya, does your Automatic Compensation scheme for a delayed new broadband connection apply if the problem was with Openreach, not Plusnet?

  • divadarlings1 Diva🇪🇺🇬🇧💙🐝NHS (@divadarlings1) reported

    @Plusnet I telephoned your sales department to enquire about broadband deals and your representative refused to provide any information because I wouldn’t give me date of birth. Stated he needed to get into the system to provide any information re at all. Disgusting service.

  • jamesga31646934 James m Gallagher (@jamesga31646934) reported

    @Plusnet RUBBISH Company threats of disconnected service and restricted service if I don't pay extra costs obove contract price. Impossible to deal with RUBBISH COMPANY

  • jamesga31646934 James m Gallagher (@jamesga31646934) reported

    @Plusnet Absolute RUBBISH COMPANY ROGUES threatening discontinued and restricted service if I don't pay what the say .which is more than my contract

  • Philllb49Phill Phill Bunton 🇺🇦💙👑🇬🇧 (@Philllb49Phill) reported

    @StuartLussi @Plusnet You have 24hrs to answer/resolve or I will cancel y

  • Ericdun19416783 Eric dunn (@Ericdun19416783) reported

    @Truth7898Lee I'm with plusnet and never had a problem in 4 years,