Plusnet outages and service status in Romsey, England
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- Plusnet generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Romsey, England
The most recent Plusnet outage reports came from the following cities: Southampton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 month ago |
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Wi-fi | 6 months ago |
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Internet | 6 months ago |
Community Discussion
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Plusnet Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England@RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost
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Stefan Hargrave (@sjh_987) reported from West End, England@kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful
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John Holloway (@ProfJWHolloway) reported from Hythe, England@plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....
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Debsab64 (@debsab64) reported from Eastleigh, England@Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!
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Chris (@cjkgal) reported from Alderbury, EnglandTwo days without WiFi, hardly any social media unless it ate my data quota. Thank you @Plusnet and BT for fixing the fault quicker than originally stated. Excellent customer service.
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Dave Adcock (@DaveDaveadcock) reported from Southampton, EnglandHad a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know
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Jack Deyes (@Jack_Deyes) reported from Southampton, England@Plusnet how can I leave your network?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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TU_Crypto_News (@TU_Crypto_News) reportedBT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.
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COYS CORNER PODCAST (@TOTTENHAM6191) reported@Plusnet years of poor service and drop outs constantly. Never getting the speeds advertised. Now an issue where it won't work at all and I have too wait 5 days for an engineer!! With a disabled child who relies on Internet as a sensory calm! Not good enough.
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COYS CORNER PODCAST (@TOTTENHAM6191) reported@Plusnet They have done nothing but push me pillar too post. One lets me leave the next says no and essentially bullying me in too staying in contract by making me wait 30 days too fix a fault thats lasted 6 months!
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The Calmer Llama (@EltontoNick) reported@Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?
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Prof Neil Martin (@ThatNeilMartin) reportedHey @Plusnet , you bandits. You fail to inform me clearly that I'm out of contract, then whack my bill up by 100% while then offering me one that is 100% less. Why not offer the latter in the first place? Vile shower @Ofcom @WhichUK Oh, and your emails are dead donotreply ones.
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Widge80 (@wendy4robbie) reported@Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!
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NMP (@NDP2022) reported@Plusnet Do not use this company. They take your money, don’t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.
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Kirsty@Quarriers (@Kirstyelsevfit) reportedAbsolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.
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Olliemorr2017🐾🐱🇪🇺🏴 (@Olliemorr20171) reported@ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!
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GM Mark Howitt (@MarkHowitt) reportedI actually should have called up @Plusnet aka BT sooner. Might have to cancel my direct debit... shocking way to treat a shareholder.