Plusnet Outage Report in Poole, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Wimborne Minster |
Internet | |
| Bournemouth |
Wi-fi | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Ferndown |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Tim Marcus
(@TimMarcus76) reported
from
Swanage, England
@Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Kal
(@GoonerKal) reported
from
Ashley Cross, England
@Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Moss
(@Fi_MrsMossy) reported
@Plusnet for the 3rd day in a row i don't have any signal my phone can make emergency calls only same for my husband, its lucky that school emailed me to collect our child, I'm unable to even pick up the voicemail.
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Puneet Prakash
(@Master_P1) reported
@Plusnet worst service ever. New installation has taken over a month, with 4 engineers visits which have fizzled out to nothing. Both Plusnet and OpenReach blaming each other.
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John
(@DogyoungJ) reported
@Plusnet I’ve asked your organisation 5 different time for a complaint contact and you don’t give me an answer.
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Joe Ratcliffe
(@joe__ratcliffe) reported
@Plusnet please can you help me find my landline number?
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Jack Wilson
(@JackW4254) reported
@Plusnet ringing to cancel tomorrow. Only went active Tuesday and the broadband goes no more than 1.5mbs. #Disappointed
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Mark Finlay
(@markpfinlay) reported
@plusnethelp made a complaint to Plusnet 15th June’21 - still not received so much as a courtesy phone call? Apparently the “manager” Craig just hasn’t bothered, and surprise surprise only Craig can help me, and he’s not back in until Saturday. Ombudsman here I come!
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Stuart
(@Stuart29771396) reported
Have a friend using #plusnet and no one wants to sort this problem out, because he doesn’t know his log-in details.
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Liz Woodruff
(@wakeycakey) reported
@Plusnet for over a year I’ve been trying to move my bill date and the account has an error, two support calls logged since 26/06 and both missed the sla’s you set and still no response, customer service is dreadful not sure how you have won awards !
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Jim
(@techreverie) reported
@eepgjd @Plusnet 10:12 am, link just re-established. Monitoring for stability. 🤞
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sally robinson
(@doodlemug) reported
@Plusnet why does my wifi keep dropping out and not work in the bedroom directly above the router? Only been with you a few months and its getting beyond a joke especially having to work from home how do i cancel my contract im beyond annoyed!