Plusnet

Plusnet Outage Report in Poole, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Poole come from postal codes BH14.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poole, England 11/12/2025 14:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poole, England

The most recent Plusnet outage reports came from the following cities: Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet
United KingdomWimborne Minster Total Blackout
United KingdomChristchurch Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poole, England

Latest outage, problems and issue reports in Poole and nearby locations:

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nw_nicholas Mr Ethical (@nw_nicholas) reported

    I’ve calculated I’m owed about £90 automatic compensation from @Plusnet so far. I phoned to cancel my contract and they say there will be early termination charges. Hahahahahaha! **** off.

  • fleming77 Jane Fleming (@fleming77) reported

    @nw_nicholas no problem PlusNet out here

  • AethyrUlf Aethyr Heartsong ΘΔ🐺🌕 (@AethyrUlf) reported

    Bank ****** up, they sent me £80 compensation the same day. ISP ****** up, they'll send me back what they overcharged... eventually, maybe. Poor showing @Plusnet.

  • scotscot Scott Robertson™ (@scotscot) reported

    @Plusnet I seem to have a router issue, first lookup error with WiFi and now no ethernet..have pressed reset on my desktop ethernet and it stated resetting for too long. Pressed the factory reset on the box now

  • AlysonAjm alyson (@AlysonAjm) reported

    @Plusnet email not working - error - tried different pcs and methos of access - is there a problem?

  • nw_nicholas Mr Ethical (@nw_nicholas) reported

    @SmokeyTimRobbo @Plusnet Nope, they can’t help with Plusnet - I explained they owned them, but no joy. It’s a hopeless case, I’ve no idea what to do.

  • RareAxies Rare | Tribally 🛠 (@RareAxies) reported

    @Plusnet service outage in Worcstershire? Router flashing red, resetting does nothing.

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    @Plusnet @Plusnet person clearly struggling on the phone- being slow in sending me the 100 pounds credit they promised not good service for a @bt_uk shareholder.

  • nw_nicholas Mr Ethical (@nw_nicholas) reported

    So I cancelled my Plusnet DD, arranged contract with 3 5G internet, no upfront payments and £9 pm cheaper than Plusnet. It's all set up already. Plusnet still not working. They'll try to charge cancellation fee of course...

  • rbarkley82 Robert Barkley (@rbarkley82) reported

    @Plusnet how do I cancel an order?