Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Press Red - AV, Sound, Lighting, Video, IT Hire
(@pressredrentals) reported
@Plusnet Hi Curtis. Thanks for this. A bit of a bugger that it takes 14 days to sort out. Technology, eh? I will accept your offer of a month's free service 👍
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smartesthorse
(@smartesthorse) reported
@virginmedia no it doesnt help Plusnet installing Tuesday when in will cancel you . Your useless social media team last straw. I know how to run diagnostics thank you your cable is not working not just my net down !!!!
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Jenna Duquemin
(@DuqueminJenna) reported
@Plusnet terrible terrible customer service….probably the worst I have ever experienced. Do any of your ‘customer service’ staff have any customer service skills??
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💎🌱 𝔹𝕦𝕞𝕓𝕝𝕖𝕊𝕥𝕚𝕝𝕥𝕤𝕜𝕚𝕟 🌱💎
(@B_Stiltskin) reported
In a world were everyone needs WIFI, just to accomplish work? Can I please ask why @Plusnet @plusnethelp takes 2 days to set up? Also, I want to know what the return policy is, because this is absolutely shocking service!!!
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Steve
(@Stevo_oxo) reported
from
Upton with Fishley, England
If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!
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Daniela Djuric
(@daniela_djuric) reported
worst internet connection problems with Shell (in case others are experiencing the same thing), never had that with Plusnet but renewal deal was really bad so had to go with the next cheapest thing ie Shell, router takes 4ever to warm up, switching again
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Plusnet
(@Plusnet) reported
@kaffachino Thanks for confirming Kat, is there anything between yourself and the router that could be blocking the signal so that it shows there is no internet? - Jess, Plusnet Leeds 🌻
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Wake me up when things get better
(@freecycleamanda) reported
@TalkTalk Bye. Called you, called you again, got rubbish replies and "here's your complaint number". Called about this so many times, no help. If I need a number to transfer to Plusnet please sent it. Leaving your terrible service.
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cameron walker
(@cameron93walker) reported
@Plusnet why had your signal been non existent regularly for the part 10 days in cb6 area
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Ian Barrie
(@Bazman500) reported
@Plusnet Had another outage there - I’ve not raised a fault, wasted enough time trying to consistently connect so it’s over to you now thanks