Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Neil S Grainger
(@NeilSGrainger) reported
@chrishallrides @virginmedia The only way you can "negotiate" a lower price is to cancel. Not threaten to cancel, you actually have to cancel. Then they ring you back with all these amazing deals they couldnt offer before. I gave up after 12 years and moved to Plusnet.
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Julina Khan
(@julinaokhan) reported
@Plusnet why did I ever bother switching from Virgin to you guys! It’s impossible to work from home when the internet is always down! Can’t respond to emails, gets kicked out of calls or nobody can hear my muffled voice! Useless ....
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BDayus
(@ParentDayus) reported
@InspectorMuso @Plusnet Don't go to VirginMedia fibre' or whatever the so called super duper speed is.... 4 of us at home, me working, 2 secondary age and eldest in college. Been a nightmare day of on-off-on-off / poor connectivity. Time to change.....
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Samantha🌻
(@samanthaaaxx91) reported
@EE is plusnet part of your network? My mums phone has been down for about 10 house now?
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Stapleford Railway
(@Staplefordtrain) reported
@OpenreachHelp Plusnet manager have tried but still getting no where Never dealt with such poor customer service At least when you were part of BT you could talk direct
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Crone(akaCorona)🤒Alone😷
(@PamillaBAV1) reported
@Louperb @TalkTalk @Plusnet I'm lucky with speed etc. Had an issue when it was off over a weekend early Nov but that was down to a **** up at the BT exchange
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EE
(@EE) reported
@samanthaaaxx91 Hello Samantha, good afternoon. How are you? I understand that your mother's mobile is with Plusnet and she is having some signal issues at the moment? Have she tried to reach out to their technical support team to see if they could help? (1/2) -Mickey P
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Hantsbob
(@hantsbob) reported
@plusnethelp @Plusnet after the appalling experience I’ve had with your service today, I will be moving to BT as soon as humanly possible. Thanks
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coldcoffeeshits
(@coldcoffeeshits) reported
@reynlord @Plusnet @WeAreOpenreach Just so I understand this, it goes goofy as **** outside along the wall, through the ******* window and in through the window ledge into a plug that isn't properly installed? These ***** better give you a years free internet to go with this botch.
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Matthew Hancox
(@ShropshireMatty) reported
@EE I've been locked out of MY account with a PASSWORD I USE and set up. For some reason the websites saved a completely different password that comes from my PAYMENT details. You've get till the end of the day to sort this **** out or i'm off the Plusnet.