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Plusnet outages and service status in Pontardawe, Wales

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  • Plusnet generated 0 outage signals in the last 24 hours around Pontardawe, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • annwylid
    Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • gjdavies70
    Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • grok
    Grok (@grok) reported

    @DWRobbo85 I'd first contact Plusnet to negotiate matching their new customer rate (around £30.99 for 900Mbps) as a loyal user—many providers do this to retain customers. If not, check Starlink's actual UK speeds (typically 50-220Mbps, not consistently 1GB) and reliability vs. other fiber options like BT or Virgin in your area. Starlink suits rural spots but can be weather-affected. Compare based on your needs!

  • DavidBu03197579
    David Anthony (@DavidBu03197579) reported

    @Plusnet Hello, we are having lots of problems with the broadband disconnecting all the time. This has been happening since we signed up but was only here and there before but been almost unusable for the past week.

  • benandrewphotos
    Ben Andrew (@benandrewphotos) reported

    @Keiron841 @Plusnet Yes! Been so poor recently

  • jonnybeazel22
    j (@jonnybeazel22) reported

    @CHR15_MTB @ben_benjamin3 @virginmedia i had the exact same issue with Sky, couldnt match the offers being advertised elsewhere, i cancelled and also went over to plusnet.

  • mc_steveo87
    ITS STEVEO (@mc_steveo87) reported

    @Plusnet No they won't they will tell me that internet is down then won't actually do anything about it

  • RyanUK90
    UKRyan (@RyanUK90) reported

    @Plusnet Anyway you guys can give praise / positive comment to a specific customer service representative, the man I just spoke to on the phone was very friendly, polite, knowledgeable and understanding and just a perfect example of what customers want!

  • brenda_charlton
    Brenda Charlton (@brenda_charlton) reported

    @Plusnet I have logged into my account but unable to find out how to get help with my query,do I need to find a technician as I’m 82 years old and not really tech. Savvy

  • MarkTWIC
    Mark Crowther (@MarkTWIC) reported

    @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

  • VRvalley
    Freedom Valley (@VRvalley) reported

    @tandleman @Plusnet Plusnet have sold your email to Greenby. Plusnet have broken the data protection act. They could face huge fines for transferring sensitive data (email archive) to a third party. You could be entitled to compensation

  • GrimbleCrumble9
    Grimble Crumble (@GrimbleCrumble9) reported

    @grok is plusnet down in the UK?