Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 11/28/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dw8cp Damien (@dw8cp) reported

    Pretty impressive how dogshit my internet connection can be when my router is in the next room. Plusnet is terrible lmao

  • Theliquidator99 Reaper (@Theliquidator99) reported

    @Plusnet Really frustrating that Plusnet mobile doesn’t support short code texting. Unable to reply to the bank, NHS, dentist etc. are there any plans to introduce this. Adding WiFi calling would also be helpful.

  • Barrymitch74 Barry Mitchell (@Barrymitch74) reported

    @Plusnet Really? You completely ignored my earlier DM regarding the ridiculously slow activation of my broadband service

  • timmybanana Tim Wright (@timmybanana) reported

    @jon_newsome @Plusnet We switched to Plusnet cos we were unhappy with our previous 2 suppliers.........Plusnet are far and away the worst we've ever had and we can't wait till our contract is up so we can change again

  • itsPaulinaIrena Paulina Irena (@itsPaulinaIrena) reported

    Well, @Plusnet @plusnethelp I am still having the exact same issues with the internet… At this point I am actually fed up.

  • BrizzleRocker BrizzleRocker (@BrizzleRocker) reported

    @Plusnet Your contract (BT?) engineers are letting you down. Three no-shows at my elderly mother-in-laws install. We're on the last week of Virgin notice and could lose the phone number. As a customer who recommended you this is very dissapointing.

  • kentwedfairy Kent Wedding Blog (@kentwedfairy) reported

    @Plusnet ongoing connection issues. Blocked sites. Affecting multiple DEVICES SSL_CIPHER_MISMATCH

  • Trekky2012 Mark (@Trekky2012) reported

    @onevoicesinging @Plusnet Problem is they only have 1 router and it’s rubbish. Supposed to get up to 76mb which is ok on wired connection but generally only get around 30mb on wireless 👎

  • plugincarguy plugincarguy (@plugincarguy) reported

    Switched my landline phone over easily to VOIP (same number) via my internet service provider @aaisp and now I'm paying £1.20 per month instead of the £21.22 I was paying Plusnet (since I moved away from Plusnet broadband). I should have done this a long time ago.

  • RebeccaBusiness Rebecca-Elaine (@RebeccaBusiness) reported

    @Plusnet hi my internet is down, tried rebooting and configuring online but no luck. Can you fix it ASAP please