Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (10%)

4. 

   E-mail (9%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

• kat 🍊 (@_katyjames) reported 14 minutes ago from Swansea, Wales

  plusnet is honestly THE worst wifi in the world

• Gareth Davies (@gjdavies70) reported 35 minutes ago from City and County of Swansea, Wales

  @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

• Andrew Reed (@reedo456) reported 56 minutes ago from Bishopston, Wales

  @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Jenny Owens 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@jenny_owens1) reported 5 minutes ago

  @Utd_76 @Plusnet Oh god really, I hope I don’t have any issue. Never had any with sky just this was £10 a month cheaper

• Shinobilyricalassassin (@Shinobilyrical1) reported 6 minutes ago

  @Plusnet 2/2 Then apologise and apologise but never actually do the work in the 1st place til I spend hours on the phone kicking up a fuss. Then apologise again. And when it comes time to compensate, lie to me to get me to stay with no intention of honouring anything. Disgusting.

• Ben Lax 🏔 (@BenjaminLax) reported 7 minutes ago

  @Plusnet once again terrible service from good old local broadband provider! Full information given, signed up to a new 2 year deal to move home….. we forgot your new address can you get back in touch? You’ve got to be kidding… amateur #poorquality #sky

• spurs Gal (@louiseyidette) reported 10 minutes ago

  @Plusnet I’m a new customer and was told my activation was today. I spent an hour getting through to your customer service who confirmed it was today. Still hasn’t been activated sent two DMs which have not been ignored. Can someone reply asap so disappointed with the service.

• misterhope (@misterhpe) reported 14 minutes ago

  @ShellEnergyHome @Plusnet Alas, Liam, if anybody at @ShellEnergyHome had been any help, I would've needed to tweet this in the first place.

• Legacy fan since 76. 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Utd_76) reported 14 minutes ago

  @jenny_owens1 @Plusnet Been having the same problem with Virgin and i also work from home. I'm thinking BT may be the way forward, they seem to have less drops. Beware though, if you still have 8 months on your contract, they will charge you for it.

• Clay (@willhclay) reported 14 minutes ago

  Poor show from @Plusnet overall - why not tell customers about this strike action that is clearly going to affect lots of new and existing customers?

• Shell Energy (@ShellEnergyHome) reported 17 minutes ago

  @misterhpe @Plusnet I am sorry to hear this. If you did wish for us to look further into the issue at any point, we will be happy to do so. - Liam.

• Chloe Raccoon (@ChloeRaccoon) reported 19 minutes ago

  @Plusnet More having issues with your status system, given it says there are, and have been, no faults. What is the point of the status page if it is provably wrong?

• Scott Murray (@JBMEstateAgents) reported 22 minutes ago

  @Plusnet can’t get through to your customer services. Have tried for two days! What is going on?