Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 07/17/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Port Talbot and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi
United KingdomSwansea Internet
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • noneedhomes Andy (@noneedhomes) reported

    @Plusnet i have router 2 but it is not allowing me to name each ghz which causes issues to a firestick outside, its set to 2.4ghz which makes it slower, but the cameras need to be on 2.4 ghz so i cant turn 2.4 ghz off

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    @Plusnet Just now • Visible to anyone on or off @LinkedIn @bt_uk no communication or sign they would pay me what they owe me today. Poor. One of the people I spoke to could barely even speak let alone should be allowed on the phone in a pro manner. Might upload that video to Youtube.

  • amyearsley Andrew Yearsley (@amyearsley) reported

    @Plusnet I’ve tried to generate a return label for router twice as no longer a customer but the email with QR code never arrives

  • Plusnet Plusnet (@Plusnet) reported

    @noisecandyman Hi Thank you for reaching out to us via social media. There is an ongoing issue with Force 9 which we are actively working to try and fix. Apologies for any inconvenience caused in the meantime. Thanks Lee-Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @AethyrUlf Hi Thank you for reaching out to us via social media, I am sorry to hear of the issues you are experiencing. In order to assist further, please may I request you direct message us your account username. Thanks Lee-Plusnet Sheffield

  • voiceproject Voice Project Choir (@voiceproject) reported

    Call me old-fashioned (I’m certainly old) but when your email and broadband service provider doesn’t respond for days of email outage, one might be inclined to think it somewhat rude, particularly having been a customer for THIRTY-TWO years. So, @Plusnet get your act together

  • robmcd85 Rob McDowall AMRSPH FRSA (@robmcd85) reported

    @christesla @Plusnet Mine is back up. Thankfully a temporary issue. Was dreading having to phone them in the morning.

  • christesla Chris Danks 🔋🚗🔌 🇬🇧 🇺🇸📐📐 (@christesla) reported

    Has anyone else’s @Plusnet just gone down?

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    As a @bt_uk shareholder for years I have to checkout the cust service. And overall @Plusnet lacking. My readers worldwide can't believe it.

  • Broughton500 Matthew Broughton (@Broughton500) reported

    anyone else having plusnet problems this morning?