Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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The latest reports from users having issues in Pontardawe come from postal codes SA8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 12/27/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nigelvivian Nigel Vivian 🇺🇦🇪🇺 (@nigelvivian) reported

    @Plusnet Not had an in-contract increase until now. CPI plus 3.9 is not transparent since inflation is an unpredictable variable and unfair as it makes the service more expensive in real terms as the contract progresses. It’s becoming something of a scandal the regulator should attend to

  • R4wli ⭐Mark Rawlings (@R4wli) reported from Boston, England

    @Plusnet pitiful service from call centre & massive hike in bill Then threatened with £165 cancellation charge if leave @MartinSLewis needs to check out this company please

  • donne_mark Mark Donne (@donne_mark) reported

    @Plusnet Hi, please could you DM me. My elderly neighbour has lost his mobile, and only has incoming calls on a LL. He’s on his own & a bit distressed & I need someone to call him to help cancel his mobile…

  • FredFirst1 Fred Fukovinov MOP (@FredFirst1) reported

    Had to switch everything of (not the plusnet obviously) Bunnies and Meatloaf was a very complex issue.

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @Plusnet I sent you a DM yesterday as well as a public tweet but had no response. I was also hanging onto the phone for over 1 hour. This morning seems to be the same. Just what is happening with your service?

  • mcsmith973 Mark Smith (@mcsmith973) reported

    @virginmedia Internet down twice within 10 days & over 24 hours to reconnect, never had this problem with plusnet!

  • JimmyRiddlesIII Jimmy Riddles (@JimmyRiddlesIII) reported

    @catrincollier plusnet. it leases from bt, but its cheaper. 4 years had no issues. I swapped over though because I got a better deal with community fibre but its only available in London

  • JheySL2 Jhey (@JheySL2) reported

    @virginmedia currently I'm on Plusnet (BT) if I switch to you guys do you contact the old ISP to cancel it? This is how it was done when I switched to Plusnet before from BT.

  • Ivy16122 Ivy_16_12 (@Ivy16122) reported

    @Plusnet the Wi-Fi is completely down what’s going, can you fix it?

  • EdwinDroom Unavailable to the Mortal Man (@EdwinDroom) reported

    @jan_skelton @Plusnet Hey @Plusnet. I'm a customer (for now). I'd also like to know why this is classified as porn.