Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 09/17/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi
United KingdomSwansea Internet

Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • esarty Esarty (@esarty) reported

    @Woolystone @Plusnet That’s really pretty poor!

  • CllrAsimMahmood Asim Mahmood (@CllrAsimMahmood) reported

    @Plusnet really disappointed. You guys have messed up my number port for my mobile and I’ve just learned you’ve cancelled my broadband because you think I have 2 phone lines at my house. Ever hear of contacting the customer before doing something so drastic?

  • tandleman Tandleman (@tandleman) reported

    @Plusnet Internet failing to connect today try your help says no issues. M24 area. Reboot several times doesn't help. Refresh router doesn't. Any ideas?

  • Plusnet Plusnet (@Plusnet) reported

    @NicolaCarle2 Thanks for confirming that Nic. I will run a Smart Wireless Scan from here to see whether it improves things. Please allow at least four hours for the changes to settle in and let me know if you continue to have problems after that. Regards, Emily Plusnet Leeds 🌞

  • whitfield_carly Carly whitfield (@whitfield_carly) reported

    @Plusnet hi i have a business account and want to turn off voicemail all together can you help

  • cosplaycleo Cleo Little (@cosplaycleo) reported

    @Plusnet Internet gone down again. Hasn't been that long since it was supposedly fixed last time... starting to find your service to be incredibly poor

  • manicstreetmini North Col (@manicstreetmini) reported

    As I thought might happen @plusnet @plusnethelp now have two open accounts due to bill me and no working internet. Anyone else had “broken” account issues? #plusnet #shitshow

  • wjslater William Slater (@wjslater) reported

    @Plusnet Thanks for the reply. I use EE and was advising a Plusnet customer about the current outage. I suspect Plusnet uses the EE network?

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    @Plusnet Hi Tony, we’ve updated the router. The issue seems to be no signal coming into the router

  • ciare29 Clare (@ciare29) reported

    @Plusnet I'm trying to set up firewall (low) on my broadband but it keeps saying error occurred. Please help.