Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 02/04/2026 09:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • altrinchamhq Altrincham HQ : Alex McCann, Social Media Trainer (@altrinchamhq) reported

    @Plusnet Hi guys - can you deal with customer enquiries here I'm an existing customer and the chat function on the website didn't help

  • Suffolk_Chris Christopher Ellis (@Suffolk_Chris) reported

    @Plusnet None of the trouble shooting suggestions make a difference and this is the third time I think that I’ve gone through them. Seriously fed up with it now.

  • SwadhinataTrust swadhinata trust (@SwadhinataTrust) reported

    No internet connection since last, tried to sort it out this morning but got cut off by flustered customer service operative @plusnethelp please do better @Plusnet

  • Smorgasbork Chaki@woof.bork 🐺🏳️‍🌈 (@Smorgasbork) reported

    @Red_Amber @LadyKalma @Plusnet Was a plusnet customer when i lived in the UK and they were almost hilariously stupid about pretty much everything. Would not recommend signing up with them, it's not worth it and this just gives their ineptitude a malicious bend.

  • Plusnet Plusnet (@Plusnet) reported

    Is it Friday already? What are your plans this weekend? We know what our plans are, help you with any Plusnet-related questions. But first, let's get through today. We'll be here until 8pm tonight. -Anoush

  • PalmerJoes Joes Palmer (@PalmerJoes) reported

    @Plusnet I've issues with receiving text messages

  • BeatLiturgist tim watson (@BeatLiturgist) reported

    @Plusnet @plusnethelp shout out to Plusnet who still owe me 458 pounds for their computer error. 458 pounds is such a lot of money for someone like me! Where's the proper Yorkshire customer service then eh? By 'eck, from a Yorkshire lad to you!

  • DeniseMunchkin Denise (@DeniseMunchkin) reported

    @Plusnet hi how can I cancel my broadband please.

  • pat1doughty Pat1doughty (@pat1doughty) reported

    @plusnet Perhaps you could use your spare time to help Plusnet Mobile, moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet

  • brotherphil Phil Culmer (@brotherphil) reported

    @Plusnet my router is up and down like a hoo... ahem: fiddler's elbow tonight. Anyone know if there are network problems in the Lincoln area?