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Plusnet

Plusnet outages and service status in Pontardawe, Wales

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  • Plusnet generated 0 outage signals in the last 24 hours around Pontardawe, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • annwylid
    Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames
    kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70
    Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • damstar_
    Damilola 🌺 Arewa (@damstar_) reported

    @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

  • ItsTaz1989
    Taz (@ItsTaz1989) reported

    Is there a problem @Plusnet ? My internets not working.

  • Tonysmini
    Tony (@Tonysmini) reported

    @Nigelh7n @WeAreOpenreach It’s got to be done by Jan 2027. Plusnet don’t supply a VoIP/digital voice service hence the suggestion to swap to BT/EE if you want to retain a landline number.

  • xdean2
    Dean (@xdean2) reported

    @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?

  • aoakes51
    anthony Oakes (@aoakes51) reported

    @Plusnet So i switched to Plusnet and what a mistake. Should've stayed with current provider. So paind for 900Mbps and get max 100Mbps. Its a very clear line provisioning error probably from Openreach. Plusnet seem to not want to fix it, nothing wrong here! just contact openreach

  • Hamish88205796
    Hamish (@Hamish88205796) reported

    @DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.

  • EBGBeee
    Emma B (@EBGBeee) reported

    @Plusnet Plusnet support couldn't help beyond reading out web pages I'd already visited, so had to use chat on Greenby instead. Actually seem to have got somewhere with that, tho' the solution implemented doesn't reflect well on Plusnet or Greenby.

  • aubreyjason
    Jason R (@aubreyjason) reported

    @Plusnet my email has stopped working and cant login it webmaster or Gmail. Terrible service as normal by plusnet

  • xenom0rph09
    Xenomorph (@xenom0rph09) reported

    @Plusnet They placed order and started complaint. I will call back tomorrow to ensure order gone through and you do everything to get open reach to activate before weekend. Otherwise I will be very upset

  • AlyssaJade7274
    Alyssa Jade C (@AlyssaJade7274) reported

    @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now