Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 01/26/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DonovanTim Tim Donovan #FBPE 🔶💙 (@DonovanTim) reported

    @UB5simon @Kezza101064 Plusnet crap too.

  • simon33510029 simon garton (@simon33510029) reported

    @Plusnet getting very annoyed no one is helping me sort out a issue with my parents switching to you after I told them too as you were excellent!

  • StraightlineBoy Matt 3595 (@StraightlineBoy) reported

    @skyhighshoes Plusnet. Off since 6pm(ish) on Friday. It’s a wider issue than just them, same for a neighbour on Sky, but they’re not talking to me which is what bothers me. I’ve ordered a 4G hotspot from 3 today because my mobile data won’t last forever and I have to work

  • RaymondHurst20 Raymond Hurst (@RaymondHurst20) reported

    @Plusnet Still no resolution to my speed problem, you promised in your deal a certain speed and have never reached it !!

  • zeitungsjunge Marco Tedaldi (@zeitungsjunge) reported

    @HoustonMargaret @Plusnet 1. Get to the worker who did this and kick him in the *****... Repeatedly! 2. Get someone else zo fix it 3. Get the worker (who is still clinching his *****) to pay the bill

  • zeitungsjunge Marco Tedaldi (@zeitungsjunge) reported

    @HoustonMargaret @Plusnet 1. Find the person responsible nfor this and kick him/her in the *****... Repeatedly! 2. Call someone to fix it (don't stop kicking) 3. Stopp kicking when your wifi is working again and the bill is paid by the responsible party.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RaymondHurst20 Raymond Hurst (@RaymondHurst20) reported

    @Plusnet Still no resolution to my speed problem, you promised in your deal a certain speed and have never reached it !!

  • IsItAnyWonder1 IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @Plusnet ALL MY SERVICES DOWN. JUST SIGNED NEW CONTRACT WITH YOU. AWFUL.

  • JohnApplebyLD John Appleby (@JohnApplebyLD) reported

    @HoustonMargaret @Plusnet Probably a new socket, but that's a BT problem, not Plusnet. Your builder should really have covered the socket first. You can replace any additional sockets yourself, but the master socket has to be done by BT (though possibly someone can do it unofficially).