Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 02/13/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlyoshaBarnes Alyosha Barnes (@AlyoshaBarnes) reported

    @Plusnet a long long time ago I cancelled my Plusnet mobile because of the local signal strength - but to this day I still get billed 2p on occasion even though they promised it would be cancelled. I do not understand this and will probably end up going to the ombudsman.

  • CongletonCW12 Michael 🇮🇪 🦡🏳️‍🌈 🇬🇧🦊🇪🇺 (@CongletonCW12) reported

    Just had some (excuse the language) piss poor service from @Plusnet #plusnet #broadband provider...🤬🤬🤬

  • CAxSkye Colin A 💙 (@CAxSkye) reported

    @Plusnet TBH it’s hard to give a positive review when for no obvious reason service failed late evening. Albeit some Openreach gaffe or rectification but nothing of merit emerges.

  • pedanticdave CommitteeOfOne (@pedanticdave) reported

    Absolutely appalling service from @Plusnet If you’re moving house don’t expect the job to be sent to OpenReach or for anyone to check progress. Don’t expect the new router to be sent to the new address. Don’t expect any help from @plusnethelp @Ofcom #plusnet

  • BailBruno Le Bail Bruno (@BailBruno) reported

    @Plusnet Hello plus net I have a problem with setting up my broadband can you contact me by email please ? I had booked an intervention but my payment got canceled unfortunately.

  • ClaireHilton14 Claire Hilton (@ClaireHilton14) reported

    @Plusnet trying to transfer from John Lewis Broadband (brilliant service) to PlusNet. Broadband should have been installed on 01 Nov. Nothing happened. Have now been waiting on call centre for 26 mins. Absolutely awful service.

  • SteveSidDavies Steve Davies (Sid) (@SteveSidDavies) reported

    @Plusnet Are there problems with receiving mobile calls today?

  • Screwfix Screwfix (@Screwfix) reported

    @SM_Underwood @Plusnet Hello Steven, we are aware of the problem with Plusnet and our internal team are working hard with them to fix this. If you don't have access to mobile data, please call us on 03330 112 112 and we would be happy to process your order over the phone. - Many Thanks, Caitlin

  • rachyroo1979 Rachel Lancaster (@rachyroo1979) reported

    @Plusnet are the problems in the Wa11 area? Myself and my daughter (on my account) have had no signal all day! 😞

  • Scoobydee3 Deana (@Scoobydee3) reported

    @Plusnet I have had no response from your company. I have sent a DM as I wish to cancel your service. Could you please respond? Thank you.