Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Catrin Madge
(@annwylid) reported
from
Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Gelder
(@LGEL) reported
@Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?
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Gem
(@miss_belle) reported
@Plusnet hi, our service has just dropped out and can’t get onto your webpage. Is your whole service down and when do you expect it to be back? Thank you.
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RagingTinnitus
(@Interssuseption) reported
@Plusnet I have had no Internet for 24hr. Please fix it
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Malvo - Its all Aces 🏴🇬🇧 🇮🇱
(@ChrisB1555123) reported
@Plusnet what is going on!!! years of stable service last week have been terrible including today 21 November !!
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HelleneObserver
(@HelleneObserver) reported
@M_Kingscott71 @Plusnet @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?
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Mr Penguin
(@ex_princesse) reported
@DerylLynn @frederickone @WeAreOpenreach .. They said that there was a break in the line further up the road. Some squirell must have nibbled it. They gave me a resolution date of 6 months in the future, so it was back to PlusNet. Virgin still haven't fixed it, so I'm still on copper.
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Laura Gelder
(@LGEL) reported
@Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?
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Stig 🏴🇬🇧🌹
(@Clearthought65) reported
@DerylLynn I had the same problem with Openreach and Plusnet Now on Starlink Absolutely brilliant but expensive but reliable and mega fast Feeding ducks is so therapeutic
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Stefan
(@SenorStefan) reported
Typical FTTP experience? 14/06: MDU build done for 2 neighbouring blocks 09/10: Place FTTP order 20/11: @WeAreOpenreach claiming delay after having claimed twice already since order @Plusnet service is down including web and IVR 🫠 Street cabinet: enabled MDU: built Paperwork?
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RachelKoz
(@RachelKoz) reported
@Plusnet I've already done the texting. They said there was a fault and I needed an engineer. But like I said originally, I can't book one because your system is down. So I'm asking to be informed when your system is back up, please.