Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 11/07/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tinyrockgirl nikki (@tinyrockgirl) reported

    @Plusnet hi plusnet can someone help me I want to cancel my bt sport app , dont need it anymore . Husbands gone . Thanks

  • Collectablebaz1 Collectable bazaar (@Collectablebaz1) reported

    @Shigufta1 @virginmedia Happy New Year I was with virgin a few years ago the customer service is awful ended up moving to plusnet cheaper and customer service is excellent

  • thegriffter Griff #BritishIndependence #doingwhatsright (@thegriffter) reported

    @eva_angel9 The thing is that both of those will be using the same wires, cabinets and connections. If one is not so good there's no reason to believe the new provider will be any better without engineering support. I use PlusNet and love it, BT support! Arguably the best.

  • akpatwalia Avneet Patwalia (@akpatwalia) reported

    @Plusnet The ongoing problems with my broadband is the consistent dropping of speed and connection resulting in very poor performance and me being unable to stream any kind of media.

  • HeatherK72 Heather (@HeatherK72) reported

    @Plusnet On/off for the last 3 days. Just in time for back to work. Awful service

  • neilontwit Neil (@neilontwit) reported

    @AlecMuffett PlusNet is the one I know of. As I understand it, MVNO’s don’t have to support short codes. So despite using EE which does allow sms spam reporting, PlusNet does not allow it.

  • eva_angel9 angel9 ❤️🇬🇧🤍🇺🇸💙eva (@eva_angel9) reported

    I’m looking to change my broadband provider as my contract runs out in 3 weeks. I’m looking at TalkTalk fibre 67Mbs anyone know how good it is. Or any other suggestions lm on Plusnet at the moment and lve been with them 4 years but it’s been poor for about 18mths.

  • Lamont_8_x Curtis Lamont (@Lamont_8_x) reported

    @plusnethelp wifi has been going on and off for almost 2 hours now. Is this an issue that you are aware of and working on? I've seen a few tweets from others who have this for days or even weeks! #plusnet

  • TangRoy17 Tango'd.❌. 🇬🇧🇬🇧🇬🇧🇬 🇧 (@TangRoy17) reported

    @eva_angel9 @DOLWOAS Check the online Test rate for down , up loads.. you may find youve no longer getting the same rates... Plusnet changed ours earlier 2020... Was on Upto 70mps fast fibre...cant get that now....

  • DOLWOAS Laura Thomas @DOLWOAS.❌ (@DOLWOAS) reported

    @eva_angel9 Talk Talk was terrible & Sky very bad. Advise Plusnet. Been with them 12 months & absolutely no problems. Easy to get through to on phone.