Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 03/15/2026 21:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TinyWarrier tinywarrior (@TinyWarrier) reported

    @Plusnet I’ve been on the phone to your customer support for nearly 40 minutes but I now need a wee. What do you suggest?

  • Philippaaasheen Philippa Sheen (@Philippaaasheen) reported

    So fed up with @Plusnet, 6th outage in 8 days and 3 of those have been over 12 hours at a time… appalling service.

  • AwkthenticLad AwkthenticLad (@AwkthenticLad) reported

    @Plusnet Hi there, I still have 6 months left on my contract, but I will be moving. Unfortunately plusnet won't be available at the new location as I'm moving out of UK. How do I cancel this as plusnet can't support my new location?

  • kilohkamikazi The GK Bros (@kilohkamikazi) reported

    @Plusnet again, your Internet is crap! #neverworks #payingforaserviceyouarenotproviding

  • hannna_14 hanna (@hannna_14) reported

    @Plusnet Hi, maybe I do need some help after all. A ticket was opened and I reply but nothing has happened

  • MissJAFleming 🦋Jamie Anne🦋 (@MissJAFleming) reported

    @Plusnet is your WiFi down mine has stopped working all of a sudden today!

  • SM_Underwood Steven Underwood (@SM_Underwood) reported

    @RobL_L Thanks for the suggestion, but @Screwfix .com still not working over @Plusnet after reset. Works fine on 3g.

  • garyvince1981 Gary Vince (@garyvince1981) reported

    @Plusnet My internet speed in the Swanley area is very slow this morning any reason for this?

  • DrSimonLea3 Simon Lea (@DrSimonLea3) reported

    @O2 Customer services is a shambles. Been waiting all week for manager call back as you have cut off my Tesco mobile number to port it (after being told you wouldn’t) then my daughters plusnet to port that (after being told you wouldn’t) and have now left us with no connections

  • patchnet00 Patrick Tucker (@patchnet00) reported

    @Plusnet I have had no mobile phone coverage on my iPhone all day and none of my family do. We are in the BR7 area. The app won’t let me login. You are completely broken.