Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 03/07/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @chrisastin83 Hi Chris, I'm sorry to hear this. Please call our Customer Options team on 0800 432 0200 and my colleague will be happy to help. The team are available; Monday - Friday 08:00 to 20:00, Saturday 09:00 to 19:00 and Sunday 09:00 to 18:00. - Beth, Plusnet Sheffield

  • moonglum71 Nick Higginbottom (@moonglum71) reported

    @Plusnet Dmd you. It’s a real problem because she needs to be able to online shop what with what’s going on. And you kind of need broadband!!

  • t95kl T.K.L (@t95kl) reported

    @Plusnet please explain why I put up with having constant issues with your service, after having 10+ engineers at my house trying to fix the problem. This service is appalling.

  • Undercovered_UK Undercovered (@Undercovered_UK) reported

    @Plusnet @OnplayVicki Curtis, we sent a DM about 3/4 hours ago and not had a reply since. No service and no response..? Please can you update us please. Not good if we can’t accept calls!

  • HollyLaBlaise1 Holly La Blaise (@HollyLaBlaise1) reported

    I cancelled contract with #Plusnet in July 2021. They made big cancellation charge. Still chasing me for more payments!! Do NOT take out a Plusnet Phone contract!! You can never stop them harassing & trying to get money from you! Very #distressing! #Fraud @Plusnet @Plusnethelp

  • Littlesaintsays Little saint (@Littlesaintsays) reported

    @paulmarkbailey another vote for plusnet - great customer service too

  • Plusnet Plusnet (@Plusnet) reported

    @young_geezee Thanks for getting back to me, I'm sorry you're having issues getting through. I don't have a view of the wait times for the call centre - Curtis, Plusnet Sheffield

  • Trogdouser Paul™ 🇳🇱 #BlijfThuis (@Trogdouser) reported

    @TheFatHippo57 @Plusnet Well, that was Plusnet. I have 200MB fibre to the property via another ISP for a fraction of the price Plusnet quoted for a service nearly 100 times slower. Plusnet basically didn’t have the information, or just flat-out lied. It’s one or the other. 1/

  • Waynedax430 Wayne (@Waynedax430) reported

    @SimonHorswell @Plusnet I was able to recover my money with the help of HintCyber on Instagram he can help you too. Text Or WhatsApp him +14144854707

  • jjand00 jaz j (@jjand00) reported

    @Plusnet why is your service so bad out of sync Amazon prime due crappy wireless reset my router 3x still no change phone keeps disconnecting from wifi too