Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 02/27/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • marcella_golan Marcella Golan (@marcella_golan) reported

    @OpenreachHelp @Plusnet are in contact with you, I was informed the issue would be corrected by close of play yesterday, surprise surprise once again this has not happened. I feel this is never going to be corrected and we will continue to go round in circles...

  • LanderVini Vini Lander (@LanderVini) reported

    @Plusnet any chance you could provide a consistent service where the signal does fall out 100 times a day? It takes hours to finish watching a film on Netflix!!! So fed up of your poor service

  • ChrisD21UAP Macinnesey (@ChrisD21UAP) reported

    @Plusnet Already been in touch today and still waiting for the call back to try and get us back online, which was going to be ‘in a few minutes’. Another let down. No surprise.

  • BikesGilly GillyBikes (@BikesGilly) reported

    Does anyone else have problems with @Plusnet ? Internet constantly dropping. Wish is never signed up with them. Utter crap.

  • Cardlinger Peter Harris (@Cardlinger) reported

    @Plusnet That's a shame as what used to be a very stable line has been poor since April. Those seem pretty low standards! If I had a power cut 3 times in a day or 6 over 3 days I'd be feverishly checking the fuse box. I'll shop around and see if other providers hold themselves higher. Ta!

  • Dizzill619 diz (@Dizzill619) reported

    @mannymac2000 @Plusnet And there was me thinking mine was bad😭

  • ChrisD21UAP Macinnesey (@ChrisD21UAP) reported

    Absolutely sick of @Plusnet & their constant failure to provide a service. We have had no end of trouble since moving house in Jan. Over a fortnight without service while homeschooling and regular failures since then. Ridiculous that they are still sorting their errors from Jan

  • PeteCulmer Pete Culmer (@PeteCulmer) reported

    @Plusnet ironically hard to get in touch with you to renew or cancel my broadband. UK phone numbers not recognised, shall I post a letter?!

  • BikesGilly GillyBikes (@BikesGilly) reported

    @Plusnet Total breach of contract. Im paying for Internet. You are not providing it. I want to cancel my contract.

  • katezmorris Kate Morris (@katezmorris) reported

    @Plusnet Do you have issues with broadband and your phone lines this morning?