Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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The latest reports from users having issues in Pontardawe come from postal codes SA8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 12/11/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • iainball Iain Ball (@iainball) reported

    @plusnethelp Why is my Plusnet broadband internet connection always so slow? It just took 23 seconds to load your homepage. This is a long running problem and I really need you to help me fix it.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @joelbeckettTV Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help.

  • Vick_Leibt_Dich Vick Alex ☕️ (@Vick_Leibt_Dich) reported

    Mum says she has paid for this month. Either this is bullshit or plusnet are just this ******* bad. I've tried everything to fix this. I'm surprised it's allowed me on ******* twitter. I'm so angry right now everything is setting me up to fail.

  • frosty0610 Frosty (@frosty0610) reported

    @Plusnet @plusnethelp your customer service is appalling my elderly mother has been holding on the phone for 45 minutes with just shitty music for company - dreadful company!

  • prjohn42 Peter Johnston (@prjohn42) reported

    @Plusnet We are having problems with our telephone. We have no dial tone. We have also used the test socket.

  • adakuuk1 Chika Anyanwu (@adakuuk1) reported

    @Plusnet Service has blacked out in RM8

  • JoanJackAngel Joan Carroll (@JoanJackAngel) reported

    Signed up with plusnet with the £75 cash back offer but e mail went in my junk. So I get nothing plus the service is rubbish and will cost me £88 to move. So much for good will

  • Mo84286413 Hamishくん🙃 (@Mo84286413) reported

    @plusnethelp Hi Plusnet, wonder if you could help me. I'm currently not able to connect to the internet. Is there any issue around my area? I've been kept trying reconnect last couple of hrs but no luck, is it ok to send my details via DM? This in advance.

  • roxmking rOXANNE KING (@roxmking) reported

    @Plusnet plse cancel my mobile contract as I want to switch to Lebara. And confirm the first available date plse for me to switch over.

  • Social_Daisy Daisy Whitehouse (@Social_Daisy) reported

    @NorthWestNosh We use Plusnet in our airbnb and they seem pretty good customer service wise.