Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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The latest reports from users having issues in Pontardawe come from postal codes SA8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 12/29/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hydrograded James 🚩 (@hydrograded) reported

    Finding out plusnet have been providing routers with a known firmware issue for 2 goddamn years without a fix feels incredibly dubious

  • David___Lewis David lewis (@David___Lewis) reported

    @Plusnet is so, so, SO bad. Avoid them. Literally even if they pay you avoid them. Award winning customer service HAHA. F@+k off are you. They literally cut you off.

  • Spymasters11 Spymasters (@Spymasters11) reported

    @Plusnet I have a complaint. I would like to lay it out in words. Chat is offline No email?

  • SANDRAH80018976 Rycroft Leisure (@SANDRAH80018976) reported

    I have been with Plusnet for quite a number of years, now I have a problem with broadband dropping out 3 to 4 times a day I hang on for up to 1 hr a day trying to get through, I have also emailed, but no one ever gets back, I will not be renewing again.

  • Newton4Maryport Steve Newton (@Newton4Maryport) reported

    Thanks @Plusnet @plusnethelp... Line went live today, no router... Customer support say it's not even despatched. So that'll be least 5 days without broadband for us, and homeschooling to do for a GCSE year student. Not a good impression - new customer. "That'll Do!" #ThatllDo

  • mattbutterworth Matthew Butterworth (@mattbutterworth) reported

    @Plusnet Woeful customer service. My bill jumps from £28.50pm to £41.59pm, and your retention team tells me the only way I can get the deal online is to leave, go without internet for 30 days, and then pay a connection fee again. I once recommended you to everyone. What a joke.

  • fatoldhippy Fatoldhippy (@fatoldhippy) reported

    @oaklandsealing There was definitely a problem in the BT / Plusnet broadband service locally this morning. Low bandwidth and high packet loss. Unsure if this is a wider issue.

  • BMowlam Beth Mowlam (@BMowlam) reported

    @Plusnet Just had to cancel my evenings work because internet keeps cutting out. I'm trying to tutor online...need to teach online tomorrow. I hope it is fixed. @plusnethelp

  • RachelSP96 Rachel Patterson (@RachelSP96) reported

    @Plusnet when you’ve not been able to teach properly this week because your internet goes down every two minutes. #feelingannoyed!

  • arqeria Haily Merry (@arqeria) reported

    I swear to all the various gods and goddesses of the pantheon, this piece of **** plusnet router from hell is getting worse. Anyone want to help me, and by extension @destructatron04, get a better router? I'll probably have to downstream it over gigabit powerline, but still.