Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 01/08/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SebbyDogg Sebby Dogg (@SebbyDogg) reported

    @Plusnet is your website down?

  • gravula Gravin (@gravula) reported

    @sophoftheyear @Plusnet Been over two weeks for me, some folks longer. Plusnet forum full of people with same issue. No end in sight. They’ll be trying to take the next monthly payment soon, won’t reply when asked if they’ll pause billing until it’s resolved for those affected.

  • WhoPotterVian Sean The Mondasian Cyberman (@WhoPotterVian) reported

    @Plusnet @cool_papillon1 is the account owner, and she contacted you about this before. Despite frequently claiming you were doing things to resolve it, including splitting it up into a '5GHz' network, none of your actions have made the slightest different, and it's really not good enough

  • stagetechuk James (@stagetechuk) reported

    @bigstompyboot @Plusnet Perhaps? Mine came back up at 00:48 (router time stamp) I’d given up and gone to bed by that point. So nearly an hour long outage @plusnet…?

  • moosegrinder Steve (@moosegrinder) reported

    @Plusnet It's my step mums phone and broadband account. They had to change the direct debit whe they shut dads bank account down as he died. When they set up a new one it was in the period where it would have been taken and so its bounced and she needs to pay it.

  • devonrpage Devon Page MSc (@devonrpage) reported

    @Plusnet cumulatively spent over 1.5 hours this past week waiting to speak to you. Still not being able to get someone to pick up and waiting on the phone again now. I’ve also sent a complaint.

  • bigstompyboot Missus Boot 👢 (@bigstompyboot) reported

    @stagetechuk @Plusnet Now it's back. Obviously tweeting @Plusnet did the magical fix thingy, like when an Ebay package is two weeks late, and writing a message to the seller makes the package show up 10 minutes after pressing send.

  • Just_Ranting2 N Mehta (@Just_Ranting2) reported

    @NadeemNaz @Plusnet Luckily I spoke to the old provider who helped get the number back. Plus net were completely useless. No one wanted to help. Just said wait a week these things take time. No idea what it's like to run a business without phone and Internet

  • RyanHeywood18 r (@RyanHeywood18) reported

    @Plusnet hi plusnet. Can you check my Internet connection and see what the issue is please? The Internet symbol keeps coming up red on the router, no Internet all night last night. Thankyou Ryan.

  • rachelgmarks Sir Rachel Marks (@rachelgmarks) reported

    @MsEmmaChaplin @Plusnet I'm with @OriginBroadband - very few issues and good service when setting up (real humans!). Strong signal on all floors (including attic room) and in courtyard garden. No need for separate phone line which appealed to me.