Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 02/27/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kitcraftdesign Kitcraft // Free Kit Design (@kitcraftdesign) reported

    Just to add to the voices @Plusnet ... You're down nationally and you should mention that. Continued awful service I cannot wait to leave them.

  • brainwipe Rob Lang (@brainwipe) reported

    Bah. @Plusnet internet is down nationally. Do I walk into the office and grab an early lunch or wait until it resolves? I'll give them until I get to the end of my cup of tea. It's amusing to me that the office is our disaster recovery plan!

  • Livsescape Liv Facey (@Livsescape) reported

    Thought I was going mad but turns out that @Plusnet internet is just down

  • redskarr Adam 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@redskarr) reported

    @Plusnet so your wifis down and I've been shoved into the "do not answer" call queue it seems

  • sthompsond Shirley Thompson (@sthompsond) reported

    @Plusnet I have no broadband connection at present and the broadband troubleshooter is not working on your website, is there a problem?

  • AlisonHudspeth Alison Hudspeth (@AlisonHudspeth) reported

    @Plusnet our internet has been off for the last 20 mins or so - postcode DH1 5NG. Router seems fine, phone line also ok. Any reported issues please?

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • simondh Simon Hewitt (@simondh) reported

    @Plusnet Internet has gone down and I'm on a deadline working from home. Your support line just disconnects. Is there a service outage or is your service just getting worse?

  • babblingbates Tony Bates (@babblingbates) reported

    Huge outages at @Plusnet yet nothing on social media. Very poor customer service, lucky renewal is soon

  • AndehX Andy (@AndehX) reported

    @Oxigin @Plusnet It's probably because their service is down nationwide right now. Just wait a bit