Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet | |
| Maesteg |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rory
(@sevenhelz) reported
Hi @Plusnet can you explain what this line means "We prefer electronic 'tickets' to emails, this means that you can always see what updates have been made and check back over previous tickets too." when there does not appear to be a way for a customer to raise a ticket online
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Pauline Turner #pigoneer
(@Pauline54232922) reported
@ato_yorke_ Next time go for Plusnet. They are honest and their customer service is pretty good. Unfortunately I've recently left them for Vodafone. Somebody kick me!
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smartesthorse
(@smartesthorse) reported
@Plusnet award winning customer service? Waited in for installation 19 October no show STILL not got a date!! Paid my money now deafening silence. Maybe I should stay with current provider this lot are beyond useless phone calls get cut off!
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📚Louise / Weezie Reads ✨
(@weeziereads) reported
@Plusnet @plusnethelp hi! Internet has gone down again and haven’t received a response to my DM yet. Is there anyway you can help? Thank you!
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margaret cobble
(@MargaretCobble) reported
@Plusnet husband and I had plusnet sim only. Cancelled both May 21. You carried on billing. Spoke to customer service in August who assured had now been cancelled. We are currently in Spain and have had to pay Arvato debt collectors more than £80. Appalling service
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Angela Stone
(@AngelaStoneAlty) reported
Not at all surprised that @Plusnet have my first invoice wrong, charging rather than when they actually provided a service & forgetting the promised BT credit - what a shambles of a company!
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אכלוד
(@akhludsyed7340) reported
@Plusnet @TalkTalk @TheMossadIL Plusnet is daylight robbery for one day of their substandard internet service that left two computers damaged, a router nearly bricked and incurred £180 bill for 1 days of connection as they informed incorrectly the cancellation clause!
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liam *******
(@liampollock6) reported
@Plusnet hi Plusnet, my broadband is down. I am seeing an orange light on the router. Can you help please?
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𓃮𓃮Ghostly Panther AellaBrenna Pippa Bramley 𓃮𓃮
(@Aellabrenna) reported
Currently reliant on mobile data for tinterwebs as the change from NowBroadband to PlusNet is currently happening. No idea when it will go live. Never been more grateful for a generous data allowance. My whole life is online, heck I'm having to turn lights on MANUALLY!
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Jomin George
(@JominGe00715465) reported
@Plusnet I was attending an important online meeting. Broadband is down suddenly.... what is happening? Tried calling plusnet. Not connecting... very bad service