Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 01/29/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Wibblebum Scott Rae (@Wibblebum) reported

    @Plusnet Still having problems.... That's 3 days now, whats going on???? And where have all the missing emails gone??

  • A_C_Whitehouse Adam Whitehouse (@A_C_Whitehouse) reported

    @fraserboyd No one else takes days to get their service back up, even when its running PlusNet's email is shocking, I have important legal docs that I have to reply to within a timescale and the service doesn't work, poor from a big company like PlusNet.

  • AlexEDarko Paul (@AlexEDarko) reported

    Hey @Plusnet I don’t know why my bill has gone from £26 to £43.50 a month, especially considering that I was massively messed about when I moved house. I was also never contacted regarding a complaint I made. I always used to really rate you but now not so much. 😞

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @Plusnet thanks Ela, are you aware of any Plusnet hosting issues?

  • RobDickie117 hal engineer (@RobDickie117) reported

    @Plusnet I seem to have lost all inbound emails since Saturday due to this Plusnet email server problem. Any one else noticed this?

  • sirdigbychicken Martin Day 💙 (@sirdigbychicken) reported

    @Plusnet POP is now working. Many thanks. When the dust finally settles, I think we'll need a thorough explanation esp. given allegations online that you are intending to close the email service soon anyway (I have an old freenetname/madasafish domain).

  • filipino_chino Filipino Chino (@filipino_chino) reported

    you ok *** @Plusnet - you seem to be having issues

  • annie_dunn Anne Dunn 💙 (@annie_dunn) reported

    @Plusnet It's down again! I need it to retrieve a password. Same problem? #frustrating

  • dslpm Raymond Barker (@dslpm) reported

    @Plusnet Why can i not send any emails ? Its saying something about the error ox800ccof connection to server interrupted. I have only just got my emails after 3 days of outage.

  • AngusStewart7 Angus Stewart (@AngusStewart7) reported

    @Plusnet I can't see anywhere in your previous responses to the email problem when we can expect to return to normal?