Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Plusnet
Plusnet is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Spicer
(@mmarcc) reported
@Plusnet broadband has been dropping connection 10+ times a day while trying to WFH – please can you point me in the right direction of someone to speak to about solving the problem?
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Plusnet
(@Plusnet) reported
@PetayPanMoFo I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Emma ward
(@emzward83) reported
@Plusnet been on hold for 35 minutes shocking customer service! Had no internet all today, advised it would be fixed tonight and then have told tomorrow night and I work from home!! #crap #poorservice #cantwaittoleave
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Soctty123
(@Soctty123) reported
@Plusnet As suspected, @Plusnet had no intention of doing anything to help a loyal customer, so I'll be off now.
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Gareth Hussey
(@garethhussey) reported
@plusnethelp @Plusnet is there a Broadband issue in Doncaster DN4? Our broadband has been on and off constantly the last 2-days now!
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Michele Carlile
(@carlile_michele) reported
@Plusnet In that case you cannot cut off the previous suppliers broadband until you are ready!!!!!This is the root of the problem - yes do look into this further Michelecarlile is my username
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Chris “Chico” Hamilton
(@CFC62Chris) reported
@Plusnet I'm thinking of leaving Plusnet as the broadband keeps dropping out all the time and you don't seem to be able to fix it. How do I go about changing?
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Peter Sercombe
(@SercombePeter) reported
@Plusnet My broadband gets a better signal from next door [who use BT] than it does from Plusnet. This has been the case for months. I'd like to change provider, but do not feel there should be a penalty for moving from Plusnet.
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Chris Marchant
(@_ChrisMarchant) reported
@faribag6 @TalkTalk I have the same but on plusnet. Phoned and there’s a local fault. Estimated fix is 6 this evening
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JustCharmaine
(@CharmaineIsHis) reported
@Plusnet I have left and returned as a customer and wondered if I can use my old router. Saves on sending a new one.