Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Catrin Madge
(@annwylid) reported
from
Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Carney
(@crazycarneysmum) reported
@Plusnet is your WiFi down
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Kevin Richards
(@kevtoonrichards) reported
@SkyHelpTeam still no internet since Friday and today you inform me that there is an outage in the area? So why send a new router and book a Sky Engineer? Have to wait a week for a BT Engineer! Poor service, @Plusnet much more competent and reliable
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Stevey
(@_mrs_sj) reported
@Plusnet is anyone working in your call centre today? I’ve been hold for 40mins so far. New customer and it doesn’t give a good impression so far.
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Jack Anon
(@offaltrades) reported
@decent_doge @ThreeUK Unfortunately not had such good assistance from @Plusnet who demanded that I pay two additional weeks for a terrible intermittent service that I want to cancel.
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Screwfix
(@Screwfix) reported
@MashManMandela Hi Tom, we are aware of the current website issues and apologise for the inconvenience. It seems to only be affecting those using certain broadband providers, and we are in the process of liaising with PlusNet to resolve this. Many thanks - Belle
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Danny Jones
(@DannyJo61282983) reported
@Plusnet I reported an outage today and was told there was a "major service outage" in my area. The estimated fix was due at 19.15 today. Still no internet. How can I get a status update?
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Heli G
(@HeliG75412594) reported
@Plusnet your diagnostic bot is driving my crackers. It says I need an engineer to fix my fault text next to book one and the message saying it’s cancelled it and closed my case!! Can you get it to get it a grip or what about an actual person who can help me !
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Viv Marsh (@vivmarshuk@mstdn.social)
(@vivmarshuk) reported
@Plusnet Also - when you (and other companies) say you're 'experiencing a very high volume of calls', day after day, week after week, you just mean you haven't got enough staff. Hence I put down the phone and have written this instead.
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Mark Cleave
(@cleave_mark) reported
@Plusnet where has 24hour support gone? I have a continuing problem with my service from you and I cannot get in touch.
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Rob
(@RobL_L) reported
@PeteSutton Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍