Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 01/09/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mdsabee MdSabee (@mdsabee) reported

    '@Plusnet @plusnethelp Your wifi is a massive let down. Struggling to work from home. Im sitting right next to the router and my speed is fluctuating with an avg of 33mbps/75mbps. Chris at #Plusnet is arguing that he can only accept ethernet cable results. Its wifi am paying for

  • s1mpletruths James Cooper (@s1mpletruths) reported

    @plusnet really want to register with your broadband service but you have a serious glitch with your call centre and I keep getting cut off half way through. Please call me

  • Plowmeow Plowmeow (@Plowmeow) reported

    @Plusnet Good morning Plusnet. When we moved you promised us 8-12mbps. We have at most 3mbps. This morning we have no WiFi at all. We both work from home. Yes we've done the normal troubleshooting. No it's still not working. Please fix this or cancel our contract. BA22 8EU.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • ad00x adesai (@ad00x) reported

    @Plusnet Preston PR1 4LE , internet down for last 40 mins. Router been reset etc. No joy , is there issue in this area?

  • Cousins155 Bev (@Cousins155) reported

    @jimmerc25 @Plusnet They truly are the worst, absolutely appalling! Money grabers, promise you the earth and deliver nothing! But quite happy to take your money every month without fail.

  • CharrFerrol Char (@CharrFerrol) reported

    @Plusnet I tried with my account name and it says not recognised. Can someone give me a call becuase i want this sorted now. Ive never had so many issues with a company before its beyond me how you win these customer satisfaction awards!

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet @Jhugz5 Speed tests never use WiFi but a connection between the router and their server. Why bring WiFi in to the equation?

  • jodenan Alison Jacobs (@jodenan) reported

    @Plusnet Hi, as of a few minutes ago I'm getting 'service unavailable' on my webmail and can't get back into it. The rest of the website seems OK. Can you help?

  • Smitchalot Sarah MH (@Smitchalot) reported

    I’ve had 4 months of @Plusnet messing me around now and i would not recommend them to anyone ever. I can’t even find out my direct debit amount. Currently they reckon my sign up of £24.99 is actually now £32.99?! And I don’t even have the service they initially promised.