Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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The latest reports from users having issues in Pontardawe come from postal codes SA8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 12/15/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CAPTA1NDARL1NG han the richard osman stan🧁 (@CAPTA1NDARL1NG) reported

    @plusnet hi, idk if this is an issue with my phone or my sim but i can't set APNs? (access point name settings)

  • shurensjuren71 Shuren Suthanthiran (@shurensjuren71) reported

    @Plusnet Trying to call regarding connection issues but both numbers listed on your website aren't working? What number do I call please?

  • Chanlouise94 Chantelle Louise (@Chanlouise94) reported

    @Plusnet I contacted plusnet via mobile and turned out there was a fault! Thankyou for the help!!

  • JaneL17283343 Jane L (@JaneL17283343) reported

    @Plusnet My phone is no longer accepting calls. It goes straight to voicemail. I've taken my sim out, then put it back in, but still no joy. Phone says that mobile network state disconnected on the sim card status. Help...

  • Yorky2860 Danny De La 🏔 (@Yorky2860) reported

    @delwright21 @pantsdanny @Wdpts Openreach look after the network, openreach is a sub company of BT kind of but treat all service providers the same. Sky,talk talk, BT,plusnet and sometimes virgin rent the lines off of BT. So BT are responsible for repair/maintenance etc.

  • abrown439 alex brown (@abrown439) reported

    @Plusnet what’s going on with router authentication? Mine stopped working around 16:30 and is still down. Kinda need it tonight for work 🤔

  • BeatLiturgist Tim Watson (@BeatLiturgist) reported

    Back in March @plusnet @plusnethelp cancel my account due to errors on my account. They restart me on a new account to continue my services. And then today I get a bill charging me £468 for terminating my accounts early (even though I am still with Plusnet). Come on sort it out!!

  • sirblackers Richard (@sirblackers) reported

    @Plusnet hello. My mum has moved and her mobile data has run out (I pay her bill). Can I get her a bolt on please? She’s actually just signed up for your WiFi (unlinked). Can you do anything to help? Thanks

  • K1t_Law Kitčaniklić (@K1t_Law) reported

    @Plusnet @Bash_luiz My Plusnet has gone down about 17 times since last night. What the hell is going on !?

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @Plusnet I'm absolutely sick to death of this do called service!