Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

• 
  Andrew Reed (@reedo456) reported 4 minutes ago from Bishopston, Wales

  @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

• 
  kat 🍊 (@_katyjames) reported 16 minutes ago from Swansea, Wales

  plusnet is honestly THE worst wifi in the world

• 
  Gareth Davies (@gjdavies70) reported 21 minutes ago from City and County of Swansea, Wales

  @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy Ellis (@lucyellis94) reported 48 seconds ago

  @Plusnet why make promises you can’t keep? Especially when it’s to do with a business that needs your service you continuously promise. Awful service.

• 
  PT. (@PeteyJayD) reported 5 minutes ago

  @Plusnet hi, I recently renewed my PlusNet contract for the 3rd time. Clearly happy with the service. The agent I spoke to said to contact you after the renewal about getting a new Hub Two to replace my original router in order to get better WiFi. Thanks.

• 
  Lucy Ellis (@lucyellis94) reported 5 minutes ago

  @plusnet your communication & customer service is shocking after many cancellations we had an agreed appointment today our business can’t run efficiently until you do what you promised, again we have been let down @plusnet what do you have to say?

• 
  PT. (@PeteyJayD) reported 11 minutes ago

  @Plusnet @Plusnet hi, I recently renewed my PlusNet contract for the 2nd or 3rd time. Clearly happy with the service. The agent I spoke to about recontracting said to contact you after the renewal about getting a new Hub Two to replace my original router. Thanks.

• 
  Ann Selah (@annselah) reported 13 minutes ago

  @laughingmaneki @TalkTalk @Plusnet Plusnet are dire. It’s so slow.

• 
  M Egdirdla (@MEgdirdla) reported 16 minutes ago

  @Plusnet Really not happy with Plus net’s service - moved house & signed onto a new contract for WiFi as was promised it could start on 14/04 then moved back to 20/04 now moved back to 26/04. I depend on my WiFi to work & have been messed around consistently - chose another provider.

• 
  M Egdirdla (@MEgdirdla) reported 18 minutes ago

  @Plusnet I was told nothing could be done on the phone by someone in customer service - even though this issue was foreseen and that’s what it was delayed initially.

• 
  Frey Homer-Ginley (@Freya_H_G) reported 18 minutes ago

  @Plusnet You folks said the new router would fix my speed issues and would go straight to fibre broadband, new router is still showing same DSL speeds.

• 
  MickHoll (@aitch5012) reported 20 minutes ago from Liverpool, England

  @GFThompson7 @Plusnet The customer service is scandalous mate

• 
  SirPKWYorks (@PkwYorks) reported 22 minutes ago

  Then spent nearly an hour trying to tell someone I left @Plusnet beginning of March, even had bill to corroborate, I'm wrong, they're right! Had to hang up @ 59:32 as call plan charges if you stay on for over an hour!