Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 01/24/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • techsnap82 Chris Rogers (@techsnap82) reported

    @Plusnet are you having FTTC broadband problems in Bognor Regis? No internet since 8am, reported online and via text service but no response.

  • yorkshabastard LlamaSouffle27 (@yorkshabastard) reported

    @DavidByrnand @Plusnet Similar but early cancellation fee applies. Even for them been absolutely useless and causing stress through no fault of our own. Already been charged an early cancellation fee even though we still have the service.

  • yorkshabastard LlamaSouffle27 (@yorkshabastard) reported

    @Plusnet Calling all uni students. Avoid Plusnet like the plague, alright until a problem arises then absolutely horrendous at solving it.

  • DavidByrnand David Byrnand (@DavidByrnand) reported

    @Plusnet Emailed Jamie Ford CEO of @plusnet about a **** up by them which has left me - a home worker - without broadband for at least the next 3 weeks. No response. Not even an acknowledgement. Very poor. Wish I'd changed supplier now.

  • Plusnet Plusnet (@Plusnet) reported

    @AristyZ Hey there, I'm just checking in as I have not had a response from you, if there is anything further I can help with then please get back to me :) I'll await your reply. Haleema Plusnet Sheffield

  • padsheff Designer Northerner (@padsheff) reported

    @Plusnet Hi. It’s not working again at YO 149GX. Please can you help ?

  • KaJohnson99 Katherine Johnson (@KaJohnson99) reported

    @Plusnet 8 days and counting. Latest: we will try something in 5 days time 😳🤯🤬 This isn’t customer service! #plusnet @Plusnet @ofgem #NotGoodEnough #GetYourActTogether

  • yorkshabastard LlamaSouffle27 (@yorkshabastard) reported

    @Plusnet You fail at a lot of this.

  • Charcoalveggie Artistincharcoal (@Charcoalveggie) reported

    @Plusnet waiting for a router so we can swap over to you next week. Have had no notification of it even being sent. Service is due to start on 28/9/22. Help!

  • KaJohnson99 Katherine Johnson (@KaJohnson99) reported

    @Plusnet 8 days no broadband and counting. Latest: we will try something in 5 days time 😳🤯🤬 This isn’t customer service! #plusnet @Plusnet @ofgem #NotGoodEnough #GetYourActTogether