Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 03/07/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • malichauco Maria (@malichauco) reported

    @Plusnet please advise if there is major outage in Burgess Hill RH15 8DX. No Internet, no phone line.

  • malichauco Maria (@malichauco) reported

    @Plusnet Internet down since 1am at RH15 9DX, Burgess Hill. What's going on ?

  • emmawruns Emma 💛 (@emmawruns) reported

    @Plusnet Have just spoken to an operator on the phone - the way he spoke to me was appalling. Have been told there is an outage in my area until midnight Thursday and there's nothing you can do to help and was refusing to let me speak to a manager.

  • GoddardsPieMash Goddards @ Greenwich (@GoddardsPieMash) reported

    @Plusnet Hi, we accidentally closed a support ticket and cannot find how to reopen it as the problem is not fixed. can you help please?

  • annoydcustomer Ann Oyd (@annoydcustomer) reported

    @plusnet webpage problems can not view page using firefox Error code: SSL_ERROR_NO_CYPHER_OVERLAP

  • mrpauldenton Paul Denton (@mrpauldenton) reported

    @Plusnet I have just switched over to plusnet from EE and now seem to be having issues with my WiFi 6 laptop getting speeds under 1mb. My other laptop and devices work fine. So my question is could I swap this router for a WiFi 6 compatible one ? It’s a hub one I received thanks

  • CuttlarFUALL CuttlarFUALL (@CuttlarFUALL) reported

    @trx_ff me too. Shyte-4-brains service. I am done with them. PlusNet I am coming back!

  • Elmyra14 Rachel Loveless (@Elmyra14) reported

    @Plusnet Hi. I renewed my broadband deal before the contract end date but I’ve still been charged more this month. Can you help?

  • oobergrafik øober gräfik (@oobergrafik) reported

    Friggin Plusnet and GiffGaff network playing up......

  • ForzaCarra Chris Carra Pn1 🌱 (@ForzaCarra) reported

    @Plusnet To whom do I speak to raise some issues about the quality of my new Plusnet service? It's causing me more hassle than my last provider!