Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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The latest reports from users having issues in Pontardawe come from postal codes SA8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 12/30/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • yusufwba joe (@yusufwba) reported

    @ThevoiceofSL A functional port wow progress indeed nasha you do us proud. That is sarcasm for the fellow Landers. Plusnet in the UK is a shockingly bad internet provider but they will do you proud.

  • ilikebbcradio4 RP (@ilikebbcradio4) reported

    Hi @Plusnet, is there something wrong with your service in Manchester today?

  • EDLock_1 Mia (@EDLock_1) reported

    @Plusnet Hi team, someone has been using my phone number on their account but I didn't consent or sign up to this. I tried to call your customer services and they were no help. Can you please help me remove it? It's my data and I don't permit it there with GDPR guidance.

  • Clockwisesss Clockwise (@Clockwisesss) reported

    @TalkTalk I'm a @Plusnet customer now, you don't work for @Plusnet so how are you going to help?

  • Ohfishcakes Kraig Ⓥ 🌱 (@Ohfishcakes) reported

    @Plusnet Can I get some help? Will this router be compatible with a Optical Network Terminal? TP-Link Archer AX55 Dual-Band Gigabit Wi-Fi 6 AX3000 Router

  • Rosamundlupton Rosamund Lupton 🇺🇦💙🧡 (@Rosamundlupton) reported

    Hey @Plusnet please help! Elderly parents Wi-Fi down till 6th September - so I can’t work from their house to take care of seriously ill father

  • iainhallam Iain Hallam (@iainhallam) reported

    If you have award-winning customer service, @Plusnet, would you mind explaining why you've cancelled my 94-year-old grandmother's broadband with no notice? Surely even your monthly rolling contract requires notice of termination?

  • Nightnewsdotnet Nightnews (@Nightnewsdotnet) reported

    @MissIG_Geek Virgin took over my isp which was once cable telewest and b4 that blueyonder, could not support a new address so ditched them. Fell back on my IT student force9 dial up payg company, now @Plusnet owned by BT. I maybe have a tech problem once every three years or so, works for me.

  • The_Morningstar Tony H (@The_Morningstar) reported

    @AntheaJayne4 @PopTelecom @Ofcom I see people complain about Plusnet, but I've never had an issue with them.

  • wondravanian Wondra Vanian (@wondravanian) reported

    @Plusnet Am I missing something on your website? I can see where to report a problem online if you're a full fibre customer but broadband customers have to wait until 8AM to send a text? Is there really that big of a difference in the level of service?