Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 03/14/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SyHawkes 𝓢𝔂 #RiseAboveHate (@SyHawkes) reported

    Come on @Plusnet flick your broadband switch back on. You’ve had 3+ hours already since your outage began. I’ll give you another hour before I take every opportunity to get the message out there about your abysmal service!!

  • HarryManTweets Harry Man (@HarryManTweets) reported

    @Plusnet Experiencing internet outage for two hours now, cust service line asking customers to call back later and hanging up - do you kniw when service will be back up and if we can be refunded for loss of service? Thank you

  • Lailaka Laila Aboushakra (@Lailaka) reported

    @Plusnet How about sorting the Internet that the public pay for you lot to have a company and work!!! Provide the service and update your customers quick enough to be on our backs for the money

  • GalePrime GalePrime (@GalePrime) reported

    ...Terrible customer service guys come on. A simple "it's broke & we're fixing it" post would suffice. #plusnet @Plusnet

  • KevonH Kevon (@KevonH) reported

    @RickieTrades @Plusnet The thing is I’ve been having connection issues dropping for the past couple of weeks. Why they have to wait til the entire service collapses I don’t get they must have been aware of the problems arising for a while now😑

  • padrageous Padraig Stapleton (@padrageous) reported

    @Plusnet So you've paid your tributes by shutting down your servers. Well done and farewell.

  • TiggsPanther Andy K (@TiggsPanther) reported

    Well @Plusnet are having a nationwide outage. Although their twitter account suggests it’s just “some users”. My router tries to connect and get the wrong external IP (a 10. Internal address). Sommat is clearly severely buggered.

  • lys136 lysanne (@lys136) reported

    @fannyanne93 Searched on Google and Sun newspaper are reporting the issue before plusnet have even woken up.

  • amordesigns Amor Designs (@amordesigns) reported

    @Plusnet hi can you confirm that all broadband is down everywhere so im not wasting time on the phone calling you

  • castleskeep Paul (@castleskeep) reported

    @RickieTrades @Plusnet At least they now have a statement support line