Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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The latest reports from users having issues in Pontardawe come from postal codes SA8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 12/09/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JustChelsay Just Chelsay 🌱🏴󠁧󠁢󠁳󠁣󠁴󠁿🖤 (@JustChelsay) reported

    @Chocomatt12 The most I can get in my area is 70mbps (unless I went with a Virgin and their dedicated fibre lines which cost a fortune) so I’m with PlusNet and pay £26pm and never really drop below 60mbps

  • liminallexicon Thom₳s McN (@liminallexicon) reported

    @Plusnet every single time my WiFi goes down there is an @WeAreOpenreach van outside.

  • Tracy52468806 Tracy Carr (@Tracy52468806) reported

    @Plusnet very disappointed with service on day one of my new services with you, via @JohnLewisRetail (Broadband)almost 10pm and still no broadband services. Took hours to get the phone line so why am I still waiting? You’ve had 2 weeks to get this set up! Terrible service!

  • chrisk2500 Chris Kent (@chrisk2500) reported

    @Plusnet Will you be offering 5g service

  • Chintan578 Chintan (@Chintan578) reported

    @Plusnet you mugger and thief people how many times customer has to complain? better go on street or steal money from bank you rubbish people. shame and pls noone should use this company as they liars..

  • Jas__T JasonT (@Jas__T) reported

    @Plusnet The only help you can do for me is to reduce my bills by 10%?

  • shaunos_shaun SHAUNOS (@shaunos_shaun) reported

    @Plusnet That's where it's always plugged in since day one.Always been a problem and getting worse.

  • Stelleruk1 Gaz L (@Stelleruk1) reported

    @Plusnet Hello, I'm having issues with my wifi. Can you see if there is an issue at your end? Thanks

  • pablox53 BÎFF Ø BRÄDLĒY (@pablox53) reported

    @Plusnet That’s as maybe but when I can get a better, more reliable service AND at 80% of your costs, it’s a no-brainer

  • Plusnet Plusnet (@Plusnet) reported

    @Tracy52468806 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.