Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Pontardawe come from postal codes SA8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 12/31/2025 18:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @ColinFo29856217 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract/order here, please call 0800 013 2632 and my colleague will be able to help. - Curtis, Plusnet Sheffield

  • Big_Fat_Gaz That Man Gaz (@Big_Fat_Gaz) reported

    @Plusnet raised issue 214411690 yesterday. You say it’s a “BT MSO”. Can I have update on progress please. Unable to get it from website, get a 404 when trying to access page.

  • BenCohen33 BenCohen33 (@BenCohen33) reported

    @Plusnet Come on - you can do better than ctrl C/ctrl V. I was on the phone for hours with your staff. I was told that these speeds were allowable. Allowable but p*** poor!!

  • Bramzabog Bramza (@Bramzabog) reported

    Why is my Internet down @Plusnet @plusnethelp fix

  • ulrsor Ulrik (@ulrsor) reported

    @Plusnet Hi, I've obviously looked at what I can do myself already. How can you help me sort this once I've tried everything on there?

  • Eden0882 Dave Eden (@Eden0882) reported

    @Plusnet I'm constantly having to restart my router multiple times a day to get board and connected, registered a ticket no reply and now the Plusnet website isn't working correctly and states I'm changing my package....why have the service standard declined so quickly?

  • ShopVon HELLOVON (@ShopVon) reported

    Does @Plusnet supply anyone else with the worst goddam broadband they've ever suffered through too?

  • elizabethmoy 𝐄𝐥𝐢𝐳𝐚𝐛𝐞𝐭𝐡 𝐌𝐨𝐲𝐧𝐢𝐡𝐚𝐧 (@elizabethmoy) reported

    @Plusnet Fantastic service, friendly efficient staff. Just switched my mobile to them. 7 years of hassle free internet service too.

  • Big_Fat_Gaz That Man Gaz (@Big_Fat_Gaz) reported

    @Plusnet So can you send me a data sim to put in my mifi dongle to give me service. Alternatively will you pay for me to buy an unlimited data goody bag for the giffgaff sim I already have ?

  • ColinFo29856217 Colin Ford (@ColinFo29856217) reported

    @Plusnet I want to cancel the order. Colin Ford