Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cheeky Fork
(@cheekyfork) reported
@Plusnet so you're all about "can we help you sort your 20mbps speed" now I've given notice, but for 3 months you've done nothing, you had a 6 weeks period during that which I was home EVERY day, now you're saying it's my fault I won't take a day off work. Shocking!
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Andy Redmond
(@reders174) reported
@Plusnet I terminated my contract after horrendous service received so why has an open reach engineer been sent to connect the line at my new address causing further delays with my new chosen supplier? Absolutely fuming 😡
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Sophie Ogilvy
(@sophie_ogilvy) reported
@Plusnet we’ve been on hold for over an hour and our internet still hasn’t been connected 3 days after you said it would be. No one is answering us. Please help us.
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Antonia
(@pogoajnkzk) reported
@Plusnet your wifi is beyond a joke now. It’s constantly going off despite two engineers having been to ‘fix’ it. When will it just work properly?!!
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Lorn Dey wear a mask 💜🤍💚🇺🇦
(@lenathehyena) reported
I'm taking time out of complaining about everyone and everthying to give a 👍 to Plusnet. Excellent customer service and I've just had an amusing and beneficial virtual conversation with one of their team. That's not anything I could say about other broadband companies. Well done
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Nick 🙏🏻☮️🇺🇦
(@NickoSlick_LUFC) reported
Any Tech minded people out there. We just got a new Router thing from plusnet. Streaming is very stuttery and slow despite a 25mbps down. Is there a setting in the router that needs changing?
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Andy in the Peaks
(@Andymo444) reported
@FHawksworth @david__s Plusnet were based across the road from where I worked in Sheffield so used to meet a few of their tech bods in the rub-a-dub-boozer on a Friday evening... Seeking advice, I was told to stick with BT... (Brilliant employer by all accounts but that didn't help me at the time.)
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𝔟𝔢𝔵
(@loomiscrowley) reported
Hey @Plusnet my broadband has been down all day, I’ve restarted it and turned it off and on and it’s still not working?
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Mark Wylie
(@MarkWylie) reported
So, made the mistake of switching broadband to @Plusnet, or at least I tried. My old provider disconnected today, but nothing from Plusnet about my new service.
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Susan Whiteford 💙
(@101whiteford) reported
The old conundrum- no mobile signal so can’t contact @Plusnet help except via Twitter. And no one’s answering. Any other @Plusnet users experiencing this?