Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 02/08/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jojobosdet Jo Cooper-Burrows (@jojobosdet) reported

    @TheSYLEPress @Plusnet Honestly, you would not believe the attitude of the person on the help line … a case of ‘tough luck’

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Charlie26174534 @Plusnet Give me a week and they are history, the problem is a LOT of untangling needs doing.

  • RussellBishop Russell Bishop (@RussellBishop) reported

    Email subject: "Important information about your Plusnet service" Much like emails from my bank that turn out to be 1 new message warning me of cybercrime.

  • stardate1234567 Vada (@stardate1234567) reported

    @AndrewCollins @Plusnet Not been able to receive emails since 1 o'clock this morning. It's now been down for over 13 hours. Not very good for a BT company.

  • mungerville craig branson (@mungerville) reported

    @Plusnet @plusnethelp you are directly damaging my business. My website hosted by you is down and my email doesn’t work. To my clients this looks like I’m no longer in business. How will you compensate for this?

  • mungerville craig branson (@mungerville) reported

    @Plusnet @snazpizaz Not good enough! Peoples livelihoods depend on the email and in my case my website. What is the issue?

  • lisaxl8 Lisa Agostini (@lisaxl8) reported

    I’m appearing v v v v v unprofessional at moment with no access to my @Plusnet #plusnetemail account since 7:30 am today!. Your service status is churning over pointless non-updates. Lucky my 25k words not due until tomorrow. Fix it maybe?.

  • TheSYLEPress The SYLE Press (@TheSYLEPress) reported

    @jojobosdet @Plusnet No wonder they're not bothering to update their service status page!

  • TheSYLEPress The SYLE Press (@TheSYLEPress) reported

    @Plusnet "award-winning customer service", huh? Yet AGAIN no Service Update provided at the promised time (i.e. 2.30, it now being 2.37)! At this rate you'll soon be ousting Vodafone in my Worst Customer Service of All Time charts.

  • jessacc2 jessacc (@jessacc2) reported

    @Plusnet No emails all day . Is there a problem?