Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Plusnet
Plusnet is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent Plusnet outage reports came from the following cities: Pontardawe.
| City | Problem Type | Report Time |
|---|---|---|
 Pontardawe |
||
| Swansea |
Wi-fi | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Internet | |
| Maesteg |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
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Catrin Madge
(@annwylid) reported
from
Cwmamman, Wales
@Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?
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Gareth Davies
(@gjdavies70) reported
from
City and County of Swansea, Wales
@Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mr E. Mann
(@smokeyburden) reported
@Lionel49 @Plusnet I just spoke to them because I thought my payment had failed. They said there was an outage at the moment but I didn't realise it was countrywide!
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Peter James Morgan
(@MjphotoInfo) reported
@Plusnet 8am - 8pm - really? Surely a 24 hr service would be better - we are in 2021 and everyone is working from home these days!
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Shaun Forsyth
(@mrforsythexeter) reported
@Plusnet down detector is reporting you have issues, however you are showing green on your status page. My Internet is down. Sort it out
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johnnyc
(@johnny840c) reported
@Plusnet are you having problems with the Internet connection in the South Yorkshire area? Can't get online even though the light on my router is blue (hub 1)
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Mark Runnacles G
(@LairdBeard) reported
@Plusnet is there a nationwide problem? My net isn't working in Northumberland
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Plusnet
(@Plusnet) reported
@dancrosby1992 Hi Dan, I'm sorry to hear you're having issues with broadband. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield
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Edward Moses
(@eddiemoses85) reported
@Plusnet am having loads of broadband connection issues this evening. Is the network down? I can only stay active for a short period before getting the no connection notification
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Amber Marshall
(@iamxadoc) reported
So, what's going on @Plusnet? People up and down the country with no broadband, and a customer service line that says 'we're too busy to give a toss, soz' and cuts you off...
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Matt
(@mattjslee) reported
@Plusnet Hi can you DM me please - have an issue I’d like to sort out. ta
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peter ellis
(@nippler10) reported
@Plusnet I have red light on the 2 plugs that came with my router (not sure what they're called). I have an Internet connection and have tried resetting the plugs. Nothing works. Any idea on a fix