Plusnet

Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pontardawe, Neath Port Talbot, Wales 01/21/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontardawe, Neath Port Talbot, Wales

The most recent Plusnet outage reports came from the following cities: Pontardawe.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontardawe E-mail
United KingdomSwansea Wi-fi
United KingdomPort Talbot Wi-fi
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomMaesteg Wi-fi

Community Discussion

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Plusnet Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

  • _katyjames kat 🍊 (@_katyjames) reported from Swansea, Wales

    plusnet is honestly THE worst wifi in the world

  • gjdavies70 Gareth Davies (@gjdavies70) reported from City and County of Swansea, Wales

    @Plusnet @plusnethelp New customer desperately needing a decent wifi/Internet connection and service thus far is woeful. Can't talk to anyone in Customer Service! Help!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dresdeb Beccy Dresden (not giving up masking anytime soon) (@dresdeb) reported

    @Vesidia_ @Plusnet My partner reports that ours is often bad after midnight too - just after 1am seems to be a consistent drop-out time, so much so that I've asked before if Plusnet do maintenance then, but I'm told not

  • twistedart CaptureArt (@twistedart) reported

    @Plusnet Hi there, I'm having trouble understanding my latest bill costing £44.31. I recently purchased a new contract with Plusnet for 18 months with new hub from 04/07/2022, where a monthly subscription will be £26.50 for 18 months. Can you help?

  • JennyE951 Jenny Chanter (@JennyE951) reported

    @SkyHelpTeam @Plusnet I see on local groups that Plusnet customers have been told that there was an incident around 9pm yesterday which fits, and that is should be fixed around 6pm, well done Plusnet!

  • Customer_2022 Neil B (@Customer_2022) reported

    @Ofcom @plusnet Our phone and broadband have suffered an outage issue for 16 consecutive days now. We have had three engineers out and we have spoken to a dozen people at plusnet, one of whom outright lied to me. We still have no clear, definitive answer as to a fix. Help!

  • warningshout Marsey Gordo (@warningshout) reported

    @Plusnet hello Plusnet my broadband and phone are not working is there an outage?

  • cheekyfork Cheeky Fork (@cheekyfork) reported

    @Plusnet Hi, the bill error has been looked into and it is an error your end. Subsequently after 3 months of poor service I've given notice to leave

  • iris1win Iris Winney (@iris1win) reported

    @Plusnet Hello, thanks for getting back to me, I had to ring the support

  • lynnos sofargone (@lynnos) reported

    @Plusnet hi there, does your SIM only service not support WiFi calling?

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet @BT_Openreach Can someone at Open Reach confirm that our issue will be investigated and resolved by tomorrow? This is not what @Plusnet have said is going to happen (but then I don't believe anything they tell me anymore!).

  • kazemaruOW kaze (@kazemaruOW) reported

    @Plusnet Internet seems to be down?