Plusnet Outage Report in Pontardawe, Neath Port Talbot, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@ddwt @Plusnet @plusnethelp Well there’s an exception that proves every rule. We found @Plusnet so bad that we left for @bt_uk & would never go back!! Anyway hope you are well pal!
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kat 🍊
(@_katyjames) reported
from
Swansea, Wales
plusnet is honestly THE worst wifi in the world
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lorraine
(@DrHayeLo) reported
@Plusnet The connection still isn’t working properly and no way to get in touch with anyone in customer service - this is really poor service.
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Emmahh Jay
(@EmmaJay08200815) reported
@Plusnet Worst broadband company going! Terrible in every aspect. Crap broadband and very bad customer service. Cant wait to leave!
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#GTTO 💙🕷️ 🚴 ❄️ 🇪🇺 she/her Brizzle #BLM #Woke
(@oops_herewego) reported
@Plusnet Just stop it with the auto "earlier today" BS, we are STILL DOWN, f*cking fix it but more importantly, give us updates, jeez .....
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Midlands Librarian
(@midslibrarian) reported
@btgroup - as the owner of the woeful @Plusnet - have you got any update on when I might get my internet back after a nine hour outage? Or even just a moment to acknowledge there is a problem?
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Jon Ewing
(@siteadvice) reported
@Plusnet Thanks, but why bother to respond to me individually (albeit generically) more than 2 hours after the service had been restored? It would have been more helpful to use Twitter to keep us updated during the outage, so those who were affected could manage their time effectively.
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Rach 🌻
(@rachcoon) reported
@Plusnet its now been a full 24 hours without connection. Is anyone going to try to help without automatic replies?
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Harry Gateaux
(@UtterlyRekt) reported
@Plusnet This customer has had no internet for 3 days, a useless engineer who didn’t diddly squat and is now using mobile data to find a provider who actually gaf.
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The Log Lady
(@gamecounsel) reported
@ClareinGlasgow Have you got service back? I can't believe @Plusnet can't even be arsed to issue a public statement.
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RedFairy
(@RedFairy) reported
@Plusnet my broadband is still off. Has been since about 10am. I’ve been patient but the lack of communication and support is getting very annoying now! Trying to work from home has been near impossible. Just some honest info would be appreciated
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Guy Campbell
(@GuyCamp24759078) reported
@plusnet is there any chance at all that you will be able to do something about this horrendous-ongoing-broken service?!