Plusnet

Plusnet Outage Report in Peterlee, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Peterlee, County Durham, England 01/22/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Peterlee, County Durham, England

The most recent Plusnet outage reports came from the following cities: Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterlee Total Blackout
United KingdomSunderland Internet
United KingdomPeterlee Internet
United KingdomSunderland Total Blackout
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • gavinhlancaster Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • richtimmins Richard Hanley Timmins (@richtimmins) reported

    @Plusnet hi is your service down in Brighton? Blue light on router but no internet

  • brainwipe Rob Lang (@brainwipe) reported

    Bah. @Plusnet internet is down nationally. Do I walk into the office and grab an early lunch or wait until it resolves? I'll give them until I get to the end of my cup of tea. It's amusing to me that the office is our disaster recovery plan!

  • RealMe_Scarlett Scarlett_TRMS #Dummehs (@RealMe_Scarlett) reported

    I see lots of people are having problems with their plusnet broadband? @Plusnet when will it be back on please?

  • AndrewGalvin14 Andrew Galvin (@AndrewGalvin14) reported

    Just to add to the voices, my @Plusnet is not working in Portsmouth; blue light no internet- not great when working from home! #plusnet

  • madisynn_king FKA LIAM PAYNE'S BALL BAG (@madisynn_king) reported

    @AlisonHudspeth @Plusnet Looks like a nationwide outage 🥲

  • oldyouso Aaron (@oldyouso) reported

    Just adding to the @plusnet outage mentions, Rochdale area 😔

  • RealMe_Scarlett Scarlett_TRMS #Dummehs (@RealMe_Scarlett) reported

    @rktecture @Plusnet We're down too...

  • Jo_joblogs Jo 🕷 (@Jo_joblogs) reported

    @Plusnet my internet is also down SW16 have seen a few tweets now about plusnet

  • nvh65 Mike W (@nvh65) reported

    Down in #leamington-Spa #plusnet

  • julesginsberg77 Juliette Ginsberg (@julesginsberg77) reported

    @Plusnet our wifi is down in NW london. Any idea on when it will be fixed?