Plusnet

Plusnet Outage Report in Peterlee, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Peterlee, County Durham, England 12/06/2025 23:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Peterlee, County Durham, England

The most recent Plusnet outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomPeterlee Internet
United KingdomSunderland Total Blackout
United KingdomNewton Aycliffe Internet
United KingdomNewton Aycliffe Internet
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • gavinhlancaster Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SHEFFALCAMPBELL Al Campbell 🐧 🇺🇦 (@SHEFFALCAMPBELL) reported

    Hey @Plusnet, why has your signal in #Sheffield fallen off a cliff over the last few days? I can't even connect to the Internet now. Are you guys conducting maintenance? 🤔

  • imaginanter Jennie (@imaginanter) reported

    @plusnet I have a question! Are any of your mobile plans 5g? I was about to sign up til I saw the details below the offer said "4g network". My handset is 5g!

  • PCornish5 P Cornish (@PCornish5) reported

    @CornwallLive I was moaning about my Plusnet mobile contract increasing in April... but seeing how Plusnet (with other providers) have stepped up to help loved keep I touch between UK and Ukraine... Well good for you!

  • ranvru Ran Math (@ranvru) reported

    @Plusnet Hello. I've just joined you guys on a mobile plan. I received my contract email but there's no mention on when I my number would be ported over to your network. I did provide you with a PAC when I signed up online - are you able to check for me please?

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    Hi @OpenreachHelp day 6 with no phone/broadband & our ISP @plusnet says it might be Friday before our fallen telegraph pole can be replaced. Rural area with limited mobile signal. Can you review please.

  • S_U_A_R Jon Smith (@S_U_A_R) reported

    @Samantha_h_701 @GemmaKennedy13 No bad. The one thing I’ll give about my Plusnet broadband is that it’s cheap as ****

  • trossuk lost on a mountain (@trossuk) reported

    @Plusnet Hi. I’ve recently been sent the hub 1 router as my original packed up. Since then the Wi-Fi is awful. iPads just cycle…since I’m paying for the quickest fibre option it’s quite frustrating your router is not performing. What’s my solution?

  • a55a55in_TH Tyler Hilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🖤💛 (@a55a55in_TH) reported

    @RTGraves With PlusNet and I’ve never had any problems since moving into my flat a year and a half ago. Best deal around for me, got charged extra a few months ago and I called up and they got it sorted right away

  • Elaine03874764 Elaine (@Elaine03874764) reported

    @Plusnet you’re members access and website appears to be down! Any idea when it will be up & running please?

  • dittotoo Caro (@dittotoo) reported

    @Plusnet I can’t connect my roku box to the internet . I’ve tried everything suggested . I’m a new customer .