Plusnet

Plusnet Outage in Peterlee, County Durham, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Peterlee, England

Plusnet Outage Chart in Peterlee, County Durham, England 10/27/2020 11:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.59% Internet
  • Wi-fi 7.97% Wi-fi
  • Phone 6.02% Phone
  • Total Blackout 5.11% Total Blackout
  • E-mail 3.01% E-mail
  • TV .30% TV

Plusnet Outage Map Near Peterlee, County Durham, England

The most recent outage reports and issues originated from Hartlepool, Sherburn Hill, Sunderland, Chester-le-Street, Houghton-Le-Spring, Washington, Peterlee and Durham.

United KingdomHartlepool Phone
United KingdomSunderland Phone
United KingdomChester-le-Street Internet
United KingdomSunderland Phone
United KingdomHoughton-Le-Spring Phone
United KingdomSunderland Phone

Plusnet in Peterlee, England Comments

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Plusnet Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:
  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • lyndseykhill Lyndsey Hill (@lyndseykhill) reported

    @Plusnet @plusnethelp please can somebody check your DM’s? I’m going to cancel my DD if no response!

  • AnnabelClarke BEAN Marketing (@AnnabelClarke) reported

    @Plusnet @plusnethelp we’re are now 2 weeks in, have been on hold for over 4 hours in total, still no progress. The only thing that has changed is you are now billing us for the service we cannot access! #shockingcustomerservice, #plusnet

  • linkedupcomms Darren Burgess (@linkedupcomms) reported

    @Plusnet Wow plusnet based on several conversations i have heard including today how you can say you pride yourselves on customer service is beyond belief. You really do need to monitor your forward facing inbound agents to loyal customers. Appalling.

  • charlottew129 Charlotte Williams (@charlottew129) reported

    @Plusnet @Plusnet over 1 and a half hours on hold on your phone lines! Ordered my router over 2 weeks ago and not heard a peep from your team! Can someone please help?

  • JamesHems James Hems (@JamesHems) reported

    @plusnethelp @plusnethelp @Plusnet some help

  • The1DMitchell AtLoon (@The1DMitchell) reported

    @Plusnet where can I chase up an installation without hanging on the phone for ages? Live chat doesn't work

  • colin_hunt14 Colin Ashton-Hunt (@colin_hunt14) reported

    @Plusnet Customer services award and all contact with customer services cancelled? Joke!!

  • 0verHeel JL (@0verHeel) reported

    Wow, @Plusnet are absolutely terrible. Their customer service is shocking. I can’t even login to my account on Safari. Just a blank page and asks me to login again. Seems to be a common problem but @plusnethelp say “use a different browser”. How about you just fix your **** site?

  • AdScarisbrick Scarisbrick (@AdScarisbrick) reported

    Ah Glorious! The internet has been restored! This morning I ran into a few connection problems, however with the kind help from the folks @Plusnet everything was sorted within the hour. Truely grateful. Sadly the old Netgear Modem has bit the dust ;-; it served well.

  • PADDYBASSO Thomas/Paddy patterson (@PADDYBASSO) reported

    @Plusnet your service is a joke on the phone to get hold of one of your team to sort out this mess and been on the phone for 30 mins!! And still no response? Then your call drops and have to repeat this. No thanks don't think I'll be renewing the contract.