Plusnet Outage Report in Peterlee, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian of the MQ variant
(@QuestionerMoney) reported
@cheshiretoad I look at Which magazine ratings for service. But even when I pick recommended providers like LV and Plusnet I still have problems. I wonder what the worst of them are like.
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Dave Young
(@mrdaveyoung) reported
Anyone using #plusnet SIM only mobile contracts? Wondering what the service is like.... Good, bad or indifferent?!
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Golfer
(@Beltonparkgolf) reported
@Plusnet @plusnethelp Now a full day after our new broadband supply should have been up and running. No email, no text, no nothing. Not a great start to our journey together. A great example of bad customer service. Here's hoping 'the only way is up' 🎤🎶
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Andrew Piaf
(@AndrewPiaf) reported
@TalkTalk I am sick and tired of speaking to so called tech experts who have to run line tests every few months. The issue is always the same, disconnected and then reconnected to the wrong port. This is the worst ISP I have ever had. Sky, BT and Plusnet never had issues.
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🏴 Mark Grant 🏴
(@Technotoaster) reported
@plusnet @plusnethelp we are moments from cancelling. Your service has not regularly and randomly dropped since friday. Almost impossible to use browsers, but apps seem to work better. Router shows data being sent & received
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Hannah Batteson
(@BattesonHannah) reported
@plusnethelp Hello. My Plusnet Broadband started on 29th March but I currently have no access to Wi-fi. I have rang customer support Friday, Monday, Tuesday and today. Each time we’ve been told you are “chasing the suppliers”. We’ve been asking for support because we cannot WFH
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Emily Atkin
(@EmilyAtkin9) reported
@Plusnet still haven't returned my money to me. 5-7 working days was supposedly the earliest they could return it. It's been 14 days since the first complaint. £270 stolen from me and my children. See you in court for emotional damages!!
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Keith Prince
(@Princey) reported
@xandvt Zen Internet Every Room is excellent, as is their broadband service. With BT & Plusnet I suffered internet dropout too often. Service 100% from Zen. I run Every Room in a largish 1930's 4 bedroom detached with their router and one extender and I have no wi-fi black spots.
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BB 🦄
(@bethhclaireee) reported
i've never known a service provider like plusnet, archived all our work emails, how is it some providers allow you to have thousands of emails yet we have maybe 300-350 and they are now gone?! @plusnethelp
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A Hughes
(@Dalhug_98) reported
@Plusnet Since joining Plusnet I've been without service for nearly a week, I have been sent three identical, equally useless, routers, and my Wifi coverage has been compramised so badly that I have to use mobile data in my kitchen and bathroom.