Plusnet Outage Report in Peterlee, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Peterlee, County Durham, England
The most recent Plusnet outage reports came from the following cities: Billingham, Durham, Washington, Sunderland and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Billingham |
Wi-fi | |
| Durham |
Internet | |
| Washington |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
Internet | |
| Chester-le-Street |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Philip 👌🏼
(@fredspoon) reported
from
Chester-le-Street, England
Broadband down at home @Plusnet not great said there some fault needs and engineer.
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Queen-Jones
(@neilqueenjones) reported
@Plusnet Any issues in the CM0 area? My router light indicates no problem but haven't been able to get online for about 45 minutes.
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Hannah Coutts
(@DrHCoutts) reported
@Plusnet Our WiFi is down in KY15. Any ideas when it will be back?
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ⒼⓇⓃⒹⓀⓃⓉⓇⓁ
(@grndkntrl) reported
@OpenreachHelp any idea when problem affecting LNTOT exchange will be resolved‽ My fibre connection via @plusnet has been down since ~06:20 this morning, and the estimated clear time keeps getting later & later. cc. @plusnethelp
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Soctty123
(@Soctty123) reported
@Plusnet As suspected, @Plusnet had no intention of doing anything to help a loyal customer, so I'll be off now.
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Charlotte Fawcett
(@CharlBoothPR) reported
@Plusnet we have had no internet for 10days due to a pole collapsing. It’s now fixed but plus net said it will take two more weeks to fix our connection. We have three businesses from home and losing money everyday! Why will it take over two weeks to sort??!
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ady
(@adywhitwell) reported
@Plusnet Hi again anoush. Thanks for all your help and advice and I have niw called your support and transferred to bt fttp. Unfortunately I have just received an email saying they will charge me over £100 for cancelling when not only you but on the call they said it would be waived. Wtf
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amy
(@amy39308747) reported
@Plusnet our wifi has been down since last night in YO12. Pls sort it ASAP
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Adam Best
(@adambest_) reported
@Plusnet is the network down in Leeds? Broadband went off 2 hours ago and nothing I’ve tried has worked to reinstate it.
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Sarah Packard
(@SarahPackard99) reported
@Plusnet Internet not working in CM3. Do you know what the problem is?
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Julian from Marple
(@jules_wink) reported
@CarriePurdom @WilliamNB @giffgaff we moved from giffgaff to plusnet. It's based on EE network but it's a more limited service e.g. they dont support text shortcodes, the answering service is not as good etc. V cheap though