Plusnet Outage in Peterlee, County Durham, England
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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Plusnet problems in the last 24 hours in Peterlee, England
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Most Reported Problems:
- Total Blackout
Plusnet Outage Map Near Peterlee, County Durham, England
Plusnet in Peterlee, England CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Plusnet Issues Reports Near Peterlee, EnglandLatest outage, problems and issue reports in Peterlee and nearby locations:
from Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
from Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
from Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
from Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues ReportsLatest outage, problems and issue reports in social media:
@Plusnet @plusnethelp please can somebody check your DM’s? I’m going to cancel my DD if no response!
@Plusnet @plusnethelp we’re are now 2 weeks in, have been on hold for over 4 hours in total, still no progress. The only thing that has changed is you are now billing us for the service we cannot access! #shockingcustomerservice, #plusnet
@Plusnet Wow plusnet based on several conversations i have heard including today how you can say you pride yourselves on customer service is beyond belief. You really do need to monitor your forward facing inbound agents to loyal customers. Appalling.
@Plusnet @Plusnet over 1 and a half hours on hold on your phone lines! Ordered my router over 2 weeks ago and not heard a peep from your team! Can someone please help?
@plusnethelp @plusnethelp @Plusnet some help
@Plusnet where can I chase up an installation without hanging on the phone for ages? Live chat doesn't work
@Plusnet Customer services award and all contact with customer services cancelled? Joke!!
Wow, @Plusnet are absolutely terrible. Their customer service is shocking. I can’t even login to my account on Safari. Just a blank page and asks me to login again. Seems to be a common problem but @plusnethelp say “use a different browser”. How about you just fix your **** site?
Ah Glorious! The internet has been restored! This morning I ran into a few connection problems, however with the kind help from the folks @Plusnet everything was sorted within the hour. Truely grateful. Sadly the old Netgear Modem has bit the dust ;-; it served well.
@Plusnet your service is a joke on the phone to get hold of one of your team to sort out this mess and been on the phone for 30 mins!! And still no response? Then your call drops and have to repeat this. No thanks don't think I'll be renewing the contract.