Plusnet Outage Report in Peterlee, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Peterlee, County Durham, England
The most recent Plusnet outage reports came from the following cities: Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Peterlee |
Internet | |
| Sunderland |
Total Blackout | |
| Newton Aycliffe |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Internet | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@DallawayO Hi Oliver, as this is only affecting your wireless devices; there are a few changes we can make remotely which should help improve your Wi-Fi. It will cause the signal to drop for a few minutes while the changes take place. -Tony Plusnet Sheffield
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shaun
(@secretagent00sg) reported
@Plusnet this is #badservice @Plusnet you never got back to me in a hole day !!! Any one want to phone me about this #service ? Please
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shaun
(@secretagent00sg) reported
@Plusnet still waiting for your customer service ? Its #notgood
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Sarah Field
(@SarahFi95957241) reported
@Plusnet I’ve just received my first bill with you complete with extra call charges. Problem is… I don’t have a phone connected to the line. It’s for broadband purposes only! I can’t get through on your phone line. Not a great start to my contract with you to be honest.
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ConservativeChitChat
(@ConservativeCCh) reported
currently experiencing phone / interweb gremlins. BT phone not having calls coming in/out (apparently they'll have it fixed "by Thursday") Plusnet broadband slow asf, currently 1002kbps downstream connection (1364kbps attainable) 🤦
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Peter Badrick
(@Badderspj) reported
Interesting after almost 18 years of great service with @Plusnet they can't offer me service at my new address. No problem, account closed at last billing point and nothing else to pay. Email today demanding £1.09 or the bailiffs are coming! Please explain.
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Rob Hoy
(@RobHoy10) reported
@Plusnet hi my broadband light is flashing this morning I have checked phone line is fine so what’s the problem
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shaun
(@secretagent00sg) reported
@Plusnet #longtime ??? It taken so far your company a hole day to even worrie about the info I sent you ?? I'm not happy I done what you asked . Then no one bothered checking or getting back not good customer relations ? Prove me wrong !
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H C Morgan
(@HC_MORGANS) reported
@Plusnet Hi my broadband is running slow. Please help.
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shaun
(@secretagent00sg) reported
@Plusnet @HendoRelish Hi can you check k the emails as I uave been waiting for 2 days now for a reply ?? Not a happy customer