Plusnet outages and service status in Oxford, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
The latest reports from users having issues in Oxford come from postal codes OX4 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Plusnet outage reports came from the following cities: Oxford.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Wi-fi | 11 days ago |
|
Watlington
|
Phone | 3 months ago |
|
Wantage
|
5 months ago |
Community Discussion
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Plusnet Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Kris Hall (@Hallysworld) reported from Thame, England@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
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english (@BeingEngland) reported from Kennington, England@DANIELJAMESREC Great idea. Unfortunately my provider @Plusnet doesn't support short text numbers.
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Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the adπ
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Mol (@molb3e) reported from Appleford, England@Plusnet any idea why your internet is so slow and only one person in my house can actually access it?
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Abby Jones (@A88yJones) reported from Cassington, England@Plusnet @plusnethelp weβve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficultπ‘
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Graeme Coates (@GraemeCoates) reported from Oxfordshire, England@tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...
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Millie Day (@MilsDay) reported from Oxfordshire, England@Plusnet Having trouble accessing the member centre having just had my new home phone set up. It loads and then disappears! Very frustrating!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Lees (@AlisonMLees) reported@Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.
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Dan (@DJisatwit) reported@Plusnet why is your website so slow all the time? Everything else works fine
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Edward Grefenstette (@egrefen) reportedPretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.
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Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.
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Matt Valentine-Chase (@IAmMattVC) reported@Benleo @virginmedia I had a similar issue with plusnet and open reach, still waiting for the fibre to be fitted. I think it's the beginning of the end for this level of poor service, people have had enough.
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Greg Ingham (@GregIngham1) reported@Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.
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Kyle Ralph (@KyleRalphtdtr) reported@Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most Iβve seen is 400mb/s when Iβm paying for a 1000mb/s
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π Νπ―Νπ¦ΝπΝπ«Ν ΝπΝπ₯Νπ’Νπ©Νπ±Νπ¬Νπ«Ν (@brianwhelton) reported@R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.
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Grok (@grok) reported@gold123win @Ofcom @BT_Claims Understood β Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway β it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.