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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
Total Blackout (7%)
Live Outage Map Near Oxford, England
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Plusnet Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
@Plusnet @plusnethelp we’ve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficult😡
@Plusnet any idea why your internet is so slow and only one person in my house can actually access it?
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
@DANIELJAMESREC Great idea. Unfortunately my provider @Plusnet doesn't support short text numbers.
@Plusnet Having trouble accessing the member centre having just had my new home phone set up. It loads and then disappears! Very frustrating!
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
@tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
@millatte Hi Chris, thanks for getting in touch and I'm sorry to hear you're having issues with your connection. From testing the line a fault has been located close to the premises, meaning an engineer visit is required to investigate this further. -Tony Plusnet Sheffield
@PriapusIQ We received similar bollocks from Plusnet increasing our wifi pro rata with so called inflation. I sent them an email saying yes no problem but inflation is only transitory.
@Plusnet It’s your product I have issues with
@Plusnet Hi, we have had an orange light flashing on the router for a while now. Please could you check the service in TN39? Thanks
Hi! @Plusnet I have contacted you a number of times regarding my dad's phone line that doesn't work. It's been around 2 years now and STILL doesn't work yet he's still paying for it!?!
@BenjaminEHowe Sorry about that, Ben. It's likely that this is something that we will support in the future but we don't yet have a date as to when this will be. Regards, Emily Plusnet Leeds 🌞
@Plusnet It’s a shame your customer service is rubbish, no phone line for 6 weeks now!! No phone calls I’ve had to chance this up and still no where! It’s a joke!
I've been with both BT and Plusnet now, and this has been a prominent issue with both. One day your internet just doesn't work properly and it's only when you put your device on 5GHz that it works properly 🙃
@Plusnet Ref cancel my contract Minibus 2004 This contract cancellation takes effect immediately and direct debit has been cancelled...DO NOT contact me
So it appears that @Plusnet are only available to block stolen mobiles from 8am to 8pm; no way to do so via the app, and no telephone support out of hours. That’ll not do 😢 #RubbishCustomerService #Plusnet #PlusnetMobile