Plusnet Outage Report in Oxford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Oxford, England
The most recent Plusnet outage reports came from the following cities: Wantage.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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english
(@BeingEngland) reported
from
Kennington, England
@DANIELJAMESREC Great idea. Unfortunately my provider @Plusnet doesn't support short text numbers.
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Kris Hall
(@Hallysworld) reported
from
Thame, England
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
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Millie Day
(@MilsDay) reported
from
Oxfordshire, England
@Plusnet Having trouble accessing the member centre having just had my new home phone set up. It loads and then disappears! Very frustrating!
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Abby Jones
(@A88yJones) reported
from
Cassington, England
@Plusnet @plusnethelp we’ve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficult😡
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Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
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Graeme Coates
(@GraemeCoates) reported
from
Oxfordshire, England
@tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...
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Mol
(@molb3e) reported
from
Appleford, England
@Plusnet any idea why your internet is so slow and only one person in my house can actually access it?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Rach
(@xrachford) reported
from
Omagh, Northern Ireland
@Plusnet hi , I was due to be credited £40 to my account due to service issues but never was ? And now it’s due to take my next bill within the next week ?
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Plusnet
(@Plusnet) reported
@AndyBat15384160 While your line is capable of getting Superfast, this would only provide a tiny boost in speed; as this is still a Fibre service provided through your phone line. Ultrafast is Fibre which is wired direct to the property, which isn't currently available. -Tony Plusnet Sheffield
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
Diabolical service by @Plusnet & @BT. Error by @BT disconnected our broadband on 22nd Dec. Only connection since been via our mobile data #Hotspot. *Their* error lost our fibre slot at the exchange and only ADSL now available. Still waiting to be connected, 13 days later #Fuming
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𝙼𝚊𝚝𝚝𝚑𝚎𝚠 𝚂𝚕𝚘𝚠𝚎 🇪🇺🇬🇧🌈🏴
(@fooflington) reported
@dmchapman Seems I'm an outlier but I've had very few issues with @Plusnet
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Stewart Flisher
(@Stewflish) reported
@Plusnet I have registered a landline fault with you and received a fault number; how can I track progress of resolution please?
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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Ciara Bergman
(@Ciara__Bergman) reported
Hi @Plusnet is there an outage in London? I’ve had no WiFi since this morning
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
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Plusnet
(@Plusnet) reported
@JasonA87151323 From our side we handle the email being sent out so you can claim the reward card. Once the claim has been submitted, you then need to speak to Purecard if you have any queries or issues. - Curtis, Plusnet Sheffield