Plusnet

Plusnet Outage Report in Oxford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Oxford, England 01/01/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • MilsDay Millie Day (@MilsDay) reported from Oxfordshire, England

    @Plusnet Having trouble accessing the member centre having just had my new home phone set up. It loads and then disappears! Very frustrating!

  • aohereng Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England

    @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

  • GraemeCoates Graeme Coates (@GraemeCoates) reported from Oxfordshire, England

    @tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...

  • molb3e Mol (@molb3e) reported from Appleford, England

    @Plusnet any idea why your internet is so slow and only one person in my house can actually access it?

  • A88yJones Abby Jones (@A88yJones) reported from Cassington, England

    @Plusnet @plusnethelp we’ve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficult😡

  • BeingEngland english (@BeingEngland) reported from Kennington, England

    @DANIELJAMESREC Great idea. Unfortunately my provider @Plusnet doesn't support short text numbers.

  • Hallysworld Kris Hall (@Hallysworld) reported from Thame, England

    @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael81992344 Me (@Michael81992344) reported

    @Plusnet Then reinstate my Direct Debit. The only issue I had was the start date of the contract which was wrong, but I can live with that

  • MrsRLoader Rachel Loader (@MrsRLoader) reported

    @Plusnet I am trying to cancel my mobile phone service, I don't need to transfer my number and have a 30 day contract. I can't find any info on how to do this on the app, help!!!

  • pipmadeley Pip (@pipmadeley) reported

    We've ruled out REIN interference, dodgy router & a fault either on the line or at the cabinet. Everything points to issue between the ISP and exchange. Contract ends 3rd April, so either @Plusnet get it fixed soon or I'll fix it by moving supplier. (2/2)

  • MrsRLoader Rachel Loader (@MrsRLoader) reported

    @Plusnet @Plusnet I am trying to cancel my mobile phone service, I don't need to transfer my number and have a 30 day contract. I can't find any info on how to do this on the app, help!!!

  • AnneQuinton Anne-Louise Quinton 🇺🇦 (@AnneQuinton) reported

    Hello @Plusnet I am no longer a customer of yours. Please stop sending me emails. You have all my details, I have followed all your requirements to end my account, so why do I get an email telling me about changes to my charges? Are you not talking between departments?

  • AustinP39032121 Austin Powers (@AustinP39032121) reported

    @Plusnet Trying to login to Plusnet Mobile to cancel sim only username, password and mobile number is not accepted. Yet payment is still being taken. Can you tell me how I can cancel.

  • BoroFanChris BoroFanChris (@BoroFanChris) reported

    @Plusnet I’ve just had my broadband activated and I need help, however nobody ever answers your phone line! Can I get help here please, or how else can I speak to someone?

  • PaulECunningham Paul E Cunningham (@PaulECunningham) reported

    @Plusnet ok, so you call me on my mobile despite being told several times that I have bad reception here so try my landline as well.

  • sophiemac89 Sophie Mac (@sophiemac89) reported

    Changed internet provider to @Plusnet They cut me off my current provider but didn’t connect me with them, then said it would be 3-5 days, a week later I ring and they haven’t actually placed the order! Worst company I have ever dealt with! AVOID PLUSNET ✊🏼✊🏼✊🏼✊🏼✊🏼 #plusnet

  • Chris_Almey Christopher Almey (@Chris_Almey) reported

    @Plusnet broadband down? Dropped connection about 2pm and hasn't reconnected since.