Plusnet

Plusnet Outage Report in Oxford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Oxford, England 12/29/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • GraemeCoates Graeme Coates (@GraemeCoates) reported from Oxfordshire, England

    @tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...

  • Hallysworld Kris Hall (@Hallysworld) reported from Thame, England

    @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

  • molb3e Mol (@molb3e) reported from Appleford, England

    @Plusnet any idea why your internet is so slow and only one person in my house can actually access it?

  • MilsDay Millie Day (@MilsDay) reported from Oxfordshire, England

    @Plusnet Having trouble accessing the member centre having just had my new home phone set up. It loads and then disappears! Very frustrating!

  • A88yJones Abby Jones (@A88yJones) reported from Cassington, England

    @Plusnet @plusnethelp we’ve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficult😡

  • BeingEngland english (@BeingEngland) reported from Kennington, England

    @DANIELJAMESREC Great idea. Unfortunately my provider @Plusnet doesn't support short text numbers.

  • aohereng Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England

    @TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • JulieSpeakman1 Julie Speakman (@JulieSpeakman1) reported

    @Plusnet Hi please can someone assist me I’m a business customer and have been trying to ring the number on your website and the number is unavailable. I’ve found another number online and have been on hold now for 1 hour 😡

  • Plusnet Plusnet (@Plusnet) reported

    @caz90210 Hi there, we're not aware of any issues in your area. That sounds like either a problem with the SIM card or the phone not being able to detect it. I suggest turning the phone off, removing and re-entering the SIM. Please let me know how you get on. - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @C1aireGee Hi Claire, I'm really sorry that this issue is still on going and you're waiting for it to be sorted out. I've passed this back over to your case handler to review further when they're back in the office. - Curtis, Plusnet Sheffield

  • LanaBerrington Lana (法星) Berrington 🇺🇦💙💛 (@LanaBerrington) reported

    @Plusnet It's so frustrating that you guys are not open AT ALL on the weekend from Friday night at 8pm. I mean seriously... that's when more people are free to use their services - and when they foul up... the most people will be impacted. Why no weekend service?

  • ling75 adam hussey (@ling75) reported

    @Plusnet I am unable to log in and therefore cannot use the live chat option to solve my issue. Please advise. Thanks in advance.

  • C1aireGee Claire Gallagher (@C1aireGee) reported

    @Plusnet (2) each time they promise they are on their way, will be there by Monday etc then admit something went wrong they haven't been sent. Now they've promised a direct debit refund, said it would be 3-5 working days, it never materialised. They said it wasn't authorised @Plusnet ....

  • Peakfanblog Steve Dolman (@Peakfanblog) reported

    @marktheram7 Never had any issue with Plusnet, Mark. Very reliable and only once in 5 years have we had an issue. No idea if cheaper for you, but recommend them.

  • Oojoodeboo Juliette Cannock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@Oojoodeboo) reported

    @Plusnet Thanks so much but now I have a new problem. I'm pretty sure I have lost my plus net SIM! Any chance you can send me a new one please? TIA.

  • caz90210 top banana ! (@caz90210) reported

    @Plusnet Thanks for response - I did that in the end and it fixed the issue x