Plusnet outages and service status in Oxford, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Oxford come from postal codes OX1 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Plusnet outage reports came from the following cities: Oxford, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 18 days ago |
|
Didcot
|
Internet | 1 month ago |
|
Oxford
|
Wi-fi | 1 month ago |
|
Oxford
|
Wi-fi | 3 months ago |
|
Watlington
|
Phone | 5 months ago |
Community Discussion
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Plusnet Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Graeme Coates (@GraemeCoates) reported from Oxfordshire, England@tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...
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Mol (@molb3e) reported from Appleford, England@Plusnet any idea why your internet is so slow and only one person in my house can actually access it?
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english (@BeingEngland) reported from Kennington, England@DANIELJAMESREC Great idea. Unfortunately my provider @Plusnet doesn't support short text numbers.
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Association of Heritage Engineers AOHE (@aohereng) reported from Chalgrove, England@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the adπ
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Kris Hall (@Hallysworld) reported from Thame, England@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
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Millie Day (@MilsDay) reported from Oxfordshire, England@Plusnet Having trouble accessing the member centre having just had my new home phone set up. It loads and then disappears! Very frustrating!
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Abby Jones (@A88yJones) reported from Cassington, England@Plusnet @plusnethelp weβve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficultπ‘
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bri π (@OriginalBigBri) reported@Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?
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(((Tim from Radio Clash))) π π³οΈβπππ€ππ€ (@radioclashblog) reportedSadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.
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Critic No1 (@CriticNo1) reported@Plusnet #plusnet #internet Plusnet are just about the WORST Internet service provider I have ever encountered!! They take ages to settle any problems and blame everything else!!! Awful service. AVOID LIKE THE PLAGUE!
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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Rob Baillie (@BobaliciousBob) reported@Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel my account as i am leaving and travelling abroad for the rest of this year, was on the phone 14 mins, the que said 20 mins then got cut off, anyone else had an issue. #plusnet
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gary farr (@mrgfarr) reported@EE And that means if my connection goes wrong you want me to set up an entire other router, and then change my devices to work with that new router just so you can word for word a script instead of being like the @Plusnet support I used to get that just gave me information and trust
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Mike Vine (@10mjv) reported@Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks
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Red **** (@RedDyke69) reported@Benleo Damn those half-Spanish-owned companies, eh? Why not go with a good solid British-owned broadband provider like Zen Internet, Plusnet or Andrews & Arnold or even good old BT! It seems a classic case of βdo as I say, not as I doβ β preaching economic nationalism while happily relying on foreign-owned services to **** up your broadband !
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Olliemorr2017πΎπ±πͺπΊπ΄σ §σ ’σ ³σ £σ ΄σ Ώ (@Olliemorr20171) reported@ScotsValkyrie @bt_uk I pay about Β£90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!