Plusnet Outage Report in Oxford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Plusnet
Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (7%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Oxford, England
The most recent Plusnet outage reports came from the following cities: Wantage.
| City | Problem Type | Report Time |
|---|---|---|
 Wantage |
||
| Witney |
Internet | |
| Didcot |
||
| Didcot |
Internet | |
| Abingdon |
Wi-fi | |
| Oxford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
-
Abby Jones
(@A88yJones) reported
from
Cassington, England
@Plusnet @plusnethelp we’ve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficult😡
-
Millie Day
(@MilsDay) reported
from
Oxfordshire, England
@Plusnet Having trouble accessing the member centre having just had my new home phone set up. It loads and then disappears! Very frustrating!
-
Mol
(@molb3e) reported
from
Appleford, England
@Plusnet any idea why your internet is so slow and only one person in my house can actually access it?
-
Graeme Coates
(@GraemeCoates) reported
from
Oxfordshire, England
@tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...
-
Kris Hall
(@Hallysworld) reported
from
Thame, England
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
-
english
(@BeingEngland) reported
from
Kennington, England
@DANIELJAMESREC Great idea. Unfortunately my provider @Plusnet doesn't support short text numbers.
-
Association of Heritage Engineers AOHE
(@aohereng) reported
from
Chalgrove, England
@TheEddChina @adam_crowton @blackpoolstig @Plusnet @plusnethelp Top customer service according to the ad🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Rebecca Aldred
(@RebeccaWinder90) reported
Their team can’t stay on the phone over 3 minutes to deal with a problem but customers are expected to wait for over 30 minutes to speak to someone @Plusnet @plusnethelp this is meant to be the service you offer businesses? The only premium thing about your service is the cost!
-
Christopher Lewis
(@Chris_P_Lewis) reported
@Plusnet I had to contact you tbf. Your customer service is normally brilliant so I'll let you off. 👍
-
Top Stop
(@Topstop1) reported
@Plusnet He I asked for help and spoke to someone from your team last Thursday who told me they were ‘going to send me an email with everything we had discussed’ and I could reply to… which I have not rcvd. Also was told I’d hear from broadband department but as yet have heard nothing!
-
Plusnet
(@Plusnet) reported
@Chris_P_Lewis Hi Christopher, we’re very sorry for the small number of mobile customers who had some problems with their bill. We’ve contacted those who were affected and made sure their bill is now correct - Adam - Plusnet Sheffield
-
Sam Jordan 🌹🏴💙
(@Sam4Eastleigh) reported
Cool. @Plusnet internet down again. Cool.
-
mari
(@hiikikomari) reported
plusnet has some of the worst ******* internet i’ve ever had, a little bit of rain cuts out my entire connection? genuinely pathetic
-
Rebecca Aldred
(@RebeccaWinder90) reported
Disgusting service from @Plusnet @plusnethelp we’ve had 3 engineers out in the last month to deal with our none existent internet service but apparently it’s not their fault and we just need to keep calling when we’ve got an issue! It doesn’t work more often than it does!
-
STANG 67
(@PeterMu18590988) reported
@Plusnet why can I not just cancel my order and account online and not have to go through endless robot talk, please to cancel within 15 days should be easier than having to talk to some clown who just won't except that you want to do. The opposite to join of course.
-
Tradition
(@traditionvr) reported
@BiteYourBrum @kebablog When I migrated from Plusnet to Zen I eventually got a debt collection letter demanding money on behalf of Plusnet. Took a few weeks, more letters and several phone calls for them to understand that I had moved ISP and for them to cancel the account.
-
jaggy thistle
(@jaggythistle50) reported
@MoragSievwright @Plusnet Had a dreadful experience with plusnet. One advisor told me I was expecting too much to run my phone and TV on WiFi. Another suggested my washing machine or a neighbour was causing problems. One mention of Ofcom on twitter got my contract cancelled