Plusnet

Plusnet Outage Report in Norwich, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Norwich, Norfolk, England 09/04/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • vinsona85 Andy Vinson (@vinsona85) reported

    @plusnet - your service appears to be down?

  • davidjamestate David Tate (@davidjamestate) reported

    @plusnethelp is there a mobile outage? Nothing on your website but I can't make or receive calls, and by the looks of Twitter, neither can a lot of people on Plusnet.

  • gracerosemcneil Grace McNeil (@gracerosemcneil) reported

    @plusnethelp is there a mobile service issue? Both husband and I can't make or receive calls, both on Plusnet Mobile. Urgently awaiting news, so what is happening?!

  • Lesllllll Les (@Lesllllll) reported

    @plusnethelp @Plusnet Your mobile network isn't working since this afternoon! I can't make or receive any phone calls. What's going on???

  • michaeljsmith92 Michael Smith (@michaeljsmith92) reported

    @LesHemmings @plusnethelp Definitely Plusnet, it’s happened to their network in the past too!

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @DuncanDucky Hey Duncan, Sorry to hear this, it is Plusnet Mobile or broadband you're having issues with? - Noor

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @forkandcarrot Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • Janks_3 Janks (@Janks_3) reported

    @Angelstars @plusnethelp My Nans just had a fall and emergency red button unable to contact my mums plusnet mobile. Really bad

  • RichardSandells Richard Sandells (@RichardSandells) reported

    @plusnethelp my partner and I are both Plusnet mobile customers and neither of us can make calls for the last 45 minutes: is there a network issue? We're in South East London.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @EwenGarrod Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt