Plusnet

Plusnet Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR99 and NR2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Norwich, Norfolk, England 01/25/2026 19:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Wymondham and Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomWymondham Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomWymondham Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • Stevo_oxo Steve (@Stevo_oxo) reported from Upton with Fishley, England

    If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • annwylid Catrin Madge (@annwylid) reported from Cwmamman, Wales

    @Plusnet I am having problems this morning with the Internet . The blue line is lit on the router but I can not connect to the Internet. What can I do ?

  • XFlonix Flonix (@XFlonix) reported

    @JL03MOO @garethadams @Plusnet To the cabinet, yes, not to the customer! Don’t tell me, your mobile phone has fibre internet too because the mast basestation has a fibre backhaul!

  • Plusnet Plusnet (@Plusnet) reported

    @EmmaJessonTV Hi Emma, I'm sorry to hear you're having issues with your connection still. I will check the engineer notes when we receive them tomorrow and will see if any other actions are required to resolve this issue. I'm sorry for the inconvenience caused by this. -Tony Plusnet Sheffield

  • jamclarkey James (@jamclarkey) reported

    @bristolren @bt_uk All communication providers be that BT, Sky, EE, Plusnet, TalkTalk, Virgin media, Zen (list goes on) will only be able to provide a digital (Internet based) voice service from 2023 and everyone moved off the current PSTN network you are on today as that is closing by 2025

  • Richard11180090 Richard Kemp (@Richard11180090) reported

    @Plusnet Landline keeps dropping back to dial tone. Only cleared by incoming call. Broadband ok at 32Mb/s in day but 1Mb/s at night. Help.

  • benandmoya312 richard allen(ben) (@benandmoya312) reported

    @EmmaJessonTV @Plusnet I seem to remember you had some problems before with them, hope they get it sorted for you

  • BGeddes95 Bryony Averiss (@BGeddes95) reported

    @Plusnet my internet has been dropping in and out all day and this evening its been like every 10 minutes? Any help please?

  • SimonCoopey Simon Coopey (@SimonCoopey) reported

    @Plusnet Hi Adam, thanks for reaching out, The local network was fine. I just gave the router a hard reset and after a long reboot I was back online. No worries.

  • DrummingNut Mark Gardner (@DrummingNut) reported

    Hi I want to cancel my plusnet account, I have been on the phone for an hour but no joy please help@

  • HM_Dec90 Holly (@HM_Dec90) reported

    @Plusnet can anyone tell me why I am have to reset my router regularly again please ? As much as I like the speed and price, I've had more issues in my 1st year than the rest of my years as a customer elsewhere 😫