Plusnet

Plusnet Outage Report in Norwich, Norfolk, England

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The latest reports from users having issues in Norwich come from postal codes NR99.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Norwich, Norfolk, England 11/05/2025 16:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Total Blackout
United KingdomNorwich Internet
United KingdomNorwich Wi-fi
United KingdomAttleborough Total Blackout
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

  • Stevo_oxo Steve (@Stevo_oxo) reported from Upton with Fishley, England

    If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _RebeccaBaxter Rebecca (@_RebeccaBaxter) reported

    @Plusnet is your service down? Internet is not working and endlessly on hold on customer service phone lines. Down detector states the service is likely down, when will this be resolved?

  • coupe_greg FOReST2273 (@coupe_greg) reported

    @TimGearey @MartinSLewis It's saying 0.94km but I know there is a closer exchange, about 250m away? I was told plusnet use the same hardware (router) as BT, so thought they'd be decent for speed and reliability? The speed test shows 59mps on av, so fast but its not stable and the WiFi is pretty poor

  • joeypoey jo (@joeypoey) reported

    @MartinSLewis Plusnet £23.99. No idea what speed but never had any problems. Used to have virgin and tv package but it was getting so expensive. We not have nowtv it’s so much cheaper.

  • olops Chris (@olops) reported

    @Plusnet @plusnethelp It's pretty simple - restore my son's mobile service as you were supposed to do after our last call when you waived this month's charge due to your incompetence.

  • nireehmanav Akhil (@nireehmanav) reported

    @Plusnet I am writing since so long time to @plusnethelp but so far they did not reply my query and my problem is still there.

  • nireehmanav Akhil (@nireehmanav) reported

    @Plusnet can you please look into my problem??

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • SherstonTea Sherston Tea Company (@SherstonTea) reported

    @plusnethelp @Plusnet 4 days still NO landline this is bad service - as a new customer not at all impressed with service😠

  • andy8676 Andrew Little (@andy8676) reported

    @MartinSLewis I should’ve tweeted yesterday about broadband. I was with BT but they were getting expensive.Moved to plusnet but wifi signal was poor.I called up they said their hub is an older version and they just logged me in to my old bt hub so i have plusnet price thro my old bt homehub 🤯

  • SarahCParker1 Sarah PB (@SarahCParker1) reported

    @Gamba985 @Plusnet I absolutely hate them! Worst broadband I’ve ever had!!