Plusnet

Plusnet Outage Report in Norwich, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Norwich come from postal codes NR2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Norwich, Norfolk, England 05/24/2025 12:30

May 24: Problems at Plusnet

Plusnet is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Plusnet outage reports came from the following cities: Norwich and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Wi-fi
United KingdomAttleborough Total Blackout
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich E-mail
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

  • Stevo_oxo Steve (@Stevo_oxo) reported from Upton with Fishley, England

    If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • justin_nash Eco Terrorist (@justin_nash) reported from Sprowston, England

    @Plusnet network down again 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @jan_skelton On the screen which shows the block, there should be a means for you to report this error to us on that page. Can you please do this, if you haven't done so already and we'll hopefully be able to correct this issue for future customers using this site? -Tony Plusnet Sheffield

  • v31orc VEIØRC (@v31orc) reported

    @Plusnet fix my Sim please. You're not answering phone calls, I was 45min waiting on line for you to pick up my phone. On 1 April 2022 I change mobile provider and from there side all working fine, I transferred my mobile number and I'm able to make calls but not receiving calls

  • SueElli08894688 Beniro51 (@SueElli08894688) reported

    @Plusnet hi, no service for text or calls but not showing any issues. Please advise of any problems in TS7 8JA area . Thank you

  • LucyRob09612646 Lucy Robertson (@LucyRob09612646) reported

    @Plusnet been trying to pay my bill for a week now and I'm not being charged the extra for your system being down what's going on

  • SteveAryan Stephen Aryan (@SteveAryan) reported

    @Plusnet Can you please let me know an email address to contact customer support. I need to raise a ticket and don't have time to sit on hold for 30+ minutes.

  • nigelvivian Nigel Vivian 🇺🇦🇪🇺 (@nigelvivian) reported

    @Plusnet Not had an in-contract increase until now. CPI plus 3.9 is not transparent since inflation is an unpredictable variable and unfair as it makes the service more expensive in real terms as the contract progresses. It’s becoming something of a scandal the regulator should attend to

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @MarcAllera Atrocious service from your @Plusnet organisation yet again. No answers on tweets, phone calls, texts etc. #plusnet #marcallera

  • mlu0351 Richard Clarke (@mlu0351) reported

    @Plusnet Ok this makes more sense, 2021 yes, not a few weeks ago - that was not communicated by the person I spoke to, they never said 2021 - I was looking for emails from two weeks ago.

  • SpiceSugarand Sugar and Spice (@SpiceSugarand) reported

    @Plusnet No service again for the majority of the day today and when I do have service it’s one bar ! It’s been like this for over a week now.

  • Beanie904 Beanie904 (@Beanie904) reported

    @Plusnet Hope their connection is better than ours then, ridiculously slow and regular dropouts - so frustrating