Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 11/17/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    My WiFi hub is now being used as a paper weight. I have accepted no help from the higher ups are coming. Plusnet engineers have quite their jobs knowing they'll never get more money out of me and have retired in barbados

  • peztyke peztyke (@peztyke) reported

    @Plusnet hey id just like to ask when you're rolling out the new hub 2 router as the one we all have is garbage compared to other isp providers ?

  • timmybanana Tim Wright (@timmybanana) reported

    Sign up for 80mb service from @Plusnet and consistently receive between just 5mb and 8mb speeds 2 engineer visits 1 new router Numerous 'fixes' by @Plusnet staff Numerous resets by us Now 'unable to connect to this network' so can't to work from home. 1 unhappy manager

  • mrsgenghiskhan Mrs Genghis Khan (@mrsgenghiskhan) reported

    @Plusnet My routers clock keeps resetting to 1970 and then my connection drops. Are you having any issues that could be causing the clock to reset like this?

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @nw_nicholas @Plusnet Checked your wifi or your Internet connection? How old is the router? What fault do Plusnet suggest is occurring? Eg. REIN? Is speed up/down the issue? Do you monitor this to see if it is linked to weather (such as rain getting in to BT junction boxes)?

  • sophasaurus_111 Sophie Willcox (@sophasaurus_111) reported

    @plusnethelp @Plusnet my new SIM hasn't arrived and my phones already switched numbers so I cannot contact you by phone, please help.

  • gedandsue Happy Camper (@gedandsue) reported

    @Plusnet hi, are there still issues in Staveley, Cumbria LA8 9JS. Had phone but no internet up to yesterday afternoon.

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    Plusnet automated support line: hi the fastest way to contact us is via text Me: oh damn that's great *sends text* Plusnet: we will get back to you in 15 minutes and will be calling you

  • TheEmJD Emma (@TheEmJD) reported

    @MoneySavingExp Yeah but ones like plusnet don't use all the masts or the same strength or something. I was with them and it was ****. EE directly is much better signal.

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    "**** it imma just give up on wifi for a bit its too much anxiety" plusnet literally 20 seconds later; ur broadband is up fucko :)