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Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor
    itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PatrickMBelfast
    Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • gemmacaddell86
    Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • vikkio88
    vikkio (@vikkio88) reported

    @Plusnet thanks for the info, will come back to you people if they dont manage to fix this mess

  • sum99__
    sum (@sum99__) reported

    @albtelebomb @Plusnet usually u can cancel ? surely must be something you can raise - sudden need to move or something

  • kotospekos
    Rieley☆ | ALBEDO HAVER REAL (@kotospekos) reported

    I ******* hate plusnet **** you your wifi is awful

  • carolsohippo
    Carol So (@carolsohippo) reported

    @Plusnet any known outage in OL14? No connection have done all checks as per online guidance, no cs after 8pm, help!@plusnethelp

  • PaulFinnTeach
    Paul F (@PaulFinnTeach) reported

    @Plusnet Been with you for 20 years and your solution to your firewall failure is to offer to cancel my service. Seriously??

  • adechapmanlaw
    Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • dr_fionac
    Fiona C (@dr_fionac) reported

    @Plusnet The Plusnet broadband signal was great as usual - pity I couldn’t use that to make a call over wi-fi 😑

  • 43081j
    James Garbutt (@43081j) reported

    @Plusnet are you having an outage? 🤔 connection just went walkies for the first time in 6000 hours :D and no luck getting it back

  • Plusnet
    Plusnet (@Plusnet) reported

    @Faruq10101 Hi Faruq, I'm sorry to hear you're having issues with the broadband. So we can take a further look into this, are you able to confirm the Username please? - Curtis, Plusnet Sheffield

  • OriginalBigBri
    Bri 💙 (@OriginalBigBri) reported

    @plusnethelp Hey Plusnet. You have archived one of my mailboxes and left an email in there saying "please contact our support team by raising a ticket using the Help Assistant on our website". Would you like to give me a clue as to where that is, cos I've been looking for 20 min.