Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 12/14/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hookandpinweb Christine (@hookandpinweb) reported

    @ReetNortherner4 Must be the area - BT was insanely good when we had it. I can’t understand why the internet is so poor on PlusNet

  • SamTurrell Sam Turrell (@SamTurrell) reported

    @Plusnet are there any issues in the york area? I’ve seen numerous tweets but no responses. My internet has been down for like 5 hours now

  • SketchNI Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet well, how dare you want to do something reasonable with a service you pay for. people these days... honestly...

  • anuja2015 Anuja Chatterjee (@anuja2015) reported

    @Plusnet Do you know if the Plusnet broadband service is down near York University area? My router is showing an orange light.

  • HonourMatopoeia Honourmatopoeia (@HonourMatopoeia) reported

    @thebojko @Plusnet I noticed this, too. Look at the section of your bill headed "Your charges broken down". My contract ends 28 Feb, but the billing period runs 6 Feb to 5 Mar. The extra amount I've been charged is to cover the period 29 Feb to 5 Mar.

  • johnk28 john kelly (@johnk28) reported

    @Plusnet just speaking one off yours agents on live chat about upgrading they spent ages checking my speed what I should get then was very blunt been with you a few years think its time to switch very bad service

  • slash_addicted Sharon (@slash_addicted) reported

    @SamTurrell @anuja2015 @Plusnet Just heard from friends in Clifton and Copmanthorpe who are having problems as well so obviously a widespread issue.

  • TedUrchin Ted Smith 🇪🇺 (@TedUrchin) reported

    @Plusnet I was with Plusnet for years, great company, easy to contact, recommended them to friends and family, but then it all went downhill. Poor customer service and had to beg them to replace the old router when it went on the blink and they wanted to charge me for it!

  • SamTurrell Sam Turrell (@SamTurrell) reported

    @slash_addicted @anuja2015 @Plusnet Down for me also, Layerthorpe area

  • Scubadooper Matt Bleasdale (@Scubadooper) reported

    @Plusnet "Our award-winning, UK based customer support is available 7 days a week 0800 432 0200" BT (Plusnet's parent company): "The number you are calling is not recognised, please check the number and try again" So how exactly do I contact your award winning customer support?