Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 12/18/2025 08:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet I wish something gets done, its been month after month of problems, and always the same "raise a fault" response. Having packets of data blocked constantly... its god damn annoying, and when gaming online it can force a restart of the router also. Send out a decent router.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Its switched of because it doesn't show up in house when I scan thats why nothing is connected it doesn't show up ...and because your routers are ( crap ) as your tech guy said ..they struggle to reach upstairs so I need a booster and 2 .4 goes further thats why its turned off

  • ChezzerG Cheryl Gillett (@ChezzerG) reported

    @virginmedia with many health problems n trying to ring hubby as I needed him n couldn't get hold of him ended up ringing neighbour to tell him I needed him not good as ive said plusnet were much better than this please sort it im not paying a lot of money to get no reception

  • justwatchin12 Rob 🐝🚴🏻‍♂️🍺⚽️ (@justwatchin12) reported

    @eBay_UK Is down when using Plusnet Broadband but works fine with Sky 4G. DNS issues.

  • DaleStannard Dale Stannard (@DaleStannard) reported

    @Forsvk3nttv @Plusnet I believe you have your rights to that. If they cannot provide the service in which you have paid for then they cannot legally charge cancellation fees

  • el_gibo Carl Gibson (@el_gibo) reported

    @Tonysmini @Plusnet I don't have an alarm. I can't say I've ever noticed another socket around the loft. I've not had this problem before with other providers.

  • pixel_geeky Mollie💖💜💙 (@pixel_geeky) reported

    Award winning customer service my arse. My dad has been cut off twice by @Plusnet @plusnethelp now. What a joke.

  • anzmaraz Anna (@anzmaraz) reported

    @Plusnet @plusnethelp It has been 2 working days now and our internet is STILL not working. Please can you provide an update ASAP we are yet to have one communication from Plusnet on this incident

  • LemonaTroopa Mat Constance (@LemonaTroopa) reported

    @Plusnet Any issues with service in Bristol? Had a total service black out for a few hours around lunchtime and now it's back but very slow. Thanks!

  • ChristianYoung Christian Young (@ChristianYoung) reported

    @Plusnet broadband just failed to my home tonight whilst watchingYouTube. Phone works fine, no change to the system but router says no service from plusnet. All cables are fine. No customer support and I need internet to work from home! SW2 area!