Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 12/03/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BonkersBexley Malcolm Knight (@BonkersBexley) reported

    @NozzaMN @plusnethelp Plusnet is BT by another name. Last time I checked they did two fibre to cabinet services, theoretical peaks of 40 and 80. My sister gets 36 on the 40 service. I get 60 on the 80. Used to be 70+. Things get worse.

  • drw2803 Dave Watkin (@drw2803) reported

    @Plusnet why when there’s a MAJOR outage (your words) do you say “some customers “. Isn’t it all those with plusnet email addresses? I haven’t had a mail since 22:20 yesterday!

  • RIT1973 Roger Taylor #KBF (@RIT1973) reported

    @aledrob @Plusnet @CappellaSue Plusnet broadband is affected in my area, completely down, absolute joke repair times.

  • dave_wyc Dave Marchant (@dave_wyc) reported

    @Plusnet Maybe he will change it if you get email working again. Now down for 15 hours for me.

  • ManatCashPoint Man @ Cash Point (@ManatCashPoint) reported

    @Plusnet @TheCEOexpert It's been down all day.

  • SusanSmall7 Susan Small (@SusanSmall7) reported

    is PlusNet down?? I cannot access my email.

  • GlennGa53931271 Glenn Garrett (@GlennGa53931271) reported

    @Plusnet @Google Dear PlusNet, I’ve had no email access today having tried multiple devices and webmail without success. I understand that from news reports that there’s a generic issue but that doesn’t help when I’m urgently waiting for test results to be emailed. When will it be fixed?

  • LoneLeVay LoneBee (@LoneLeVay) reported

    @Plusnet @TonyOcton If only some why no temporary fix for those affected. Is there any indication of how many are unable to access their mail?

  • OldDitch Mick Fletcher (@OldDitch) reported

    @Plusnet why not fix your email instead of tweeting silly ads. No service since 01.05 today

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.