1. Home
  2. Companies
  3. Plusnet
  4. Newtownards, Northern Ireland
Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • PatrickMBelfast
    Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • gemmacaddell86
    Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • itconor
    itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ricardoofessex
    richard cantle (@ricardoofessex) reported

    @Plusnet Why is my internet so bad, postcode SS0 8DE???

  • Gingersam88
    Gingersam (@Gingersam88) reported

    @Plusnet beyond useless. Another month and another overcharge ony broadband. Your customer support ticket previously said it would be sorted but nope, still overcharging

  • pabakz
    Paul B (@pabakz) reported

    So, is anyone else having issues with @plusnet fibre broadband in the late evenings? It's there, then it's not, then it is, then it's not again. Virtually unusable. Been happening for a few nights now.

  • MrAbbottTeacher
    Mr Abbott (@MrAbbottTeacher) reported

    @Plusnet internet has been going off all day, I have gone through troubleshooting. At first I was relieved that I wasn't the only one today then it hit him how poor this service is and it shouldn't be that way in 2021. I shall be looking forward to my contract finishing.

  • TheDemonGuy4
    TheDemonGuy (@TheDemonGuy4) reported

    @Plusnet seems our Internet is down around the Southampton area. I'm hoping this will be back up before work tomorrow?

  • moshi_cs
    moshi (@moshi_cs) reported

    hello @plusnet . no internet since 9 in the morning. red broadband light and flashing orange. tried 4 different routers. please help

  • i_massey
    Imelda Lindsay (@i_massey) reported

    So not impressed with @Plusnet today…. Totally messed up my house move and now I’m stuffed for work next week very unhappy customer 🤯😤

  • Iiamsmain
    a (@Iiamsmain) reported

    @Plusnet Hello, I am trying to cancel my mobile payments, and to leave Plusnet, as I no longer have a phone. Is there anyway without utilising a phone, as I don't have one. Many thanks

  • Delilah71847825
    Delilah (@Delilah71847825) reported

    @Plusnet Thanks for nothing! I'm in absolute agony & ill,I tried to sort my internet connection out but gave up after being asked the same things over & over. He could hear how much pain I was in - my carer even arrived, & he also asked some stupid question! Thinking of leaving!

  • simonrockett
    Simon (@simonrockett) reported

    @Plusnet any issues in IP14 area? Broadband down again.