Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 11/22/2025 11:10

November 22: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • xkatie_morganx katie Morgan (@xkatie_morganx) reported

    @Plusnet Hi, still not working, still saying I have no service 🙄

  • Plusnet Plusnet (@Plusnet) reported

    @maestropetr76 and let me know if it's still not working after the restart. Regards, Emily Plusnet Leeds 🌞

  • bex1884 Becky Palmer (@bex1884) reported

    @Maribellmouse @Plusnet I would agree! I will get in touch with the Ombudsman, as this is unacceptable & we are paying for a service that isn’t being provided

  • MichaelLahiri83 Michael Lahiri (@MichaelLahiri83) reported

    @Plusnet 1 hour and 26 mins on the phone to you today, to be told they can arrange a manager call back withing a week! Seriously? Counting down the days until my contract is up!

  • Tomichenko Tom Herbert (@Tomichenko) reported

    @Plusnet this still hasn't been resolved! Day 6 now without service, no response from any of your support either. I'm reliant on WiFi to email you and contact you here. Can you at least send me a new sim so I can continue to contact friends and family? While I continue to wait 😴

  • x23ml X23 (@x23ml) reported

    is anyone else having the same problems as me with #Plusnet. Constant connection drops and slow speed. Been like this for a few weeks but just seems to get worse and worse each day... If there is a fault with the line, why is nobody coming out to fix it...??? @Plusnet???

  • ADMason Andy Mason (@ADMason) reported

    @Plusnet Hi, any known issues in BS30, please? Broadband’s been down for a few mins now - flashing orange light on the router? Cheers 👍

  • NeilZammit5 Neil Zammit (@NeilZammit5) reported

    @Plusnet @ktnolanxx I have the same issue. What i want to know is how many people are affected, when is the issue going to be fixed, and what compensation are you going to give me for the total failure to honour your contract with me. For a start, how about giving people affected free temp SIMS!

  • 2222233f1 2222233f1 (@2222233f1) reported

    @benootral @O2 @virginmedia wdym? Never stops working for me. 10/10, much better than the **** plusnet and sky things we had

  • Liyupeng YUPENG Li (@Liyupeng) reported

    @Plusnet Please stop advising and telling people they can port in their old number before you fix the issue. Warning to the new joiner, DO NOT port in your number to Plusnet.