Plusnet Outage Report in Newtownards, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Newtownards, Northern Ireland
The most recent Plusnet outage reports came from the following cities: Newtownabbey and Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Internet | |
| Belfast |
Wi-fi | |
| Belfast |
Wi-fi | |
| Carrickfergus |
Internet | |
| Carrickfergus |
Internet | |
| Carrickfergus |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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JDRzeroONE
(@Komakino01) reported
To anyone thinking of signing an elderly relative up to @plusnet, bear in mind that if a bill is outstanding, no matter how small, they will default all calls to their payment line until settled. My 90 year old housebound mother cant contact doctors, or any of her support network
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Gary.C
(@CoogarUK) reported
Does @Plusnet *really* send out emails containing a link to a "secure portal" in order to facilitate a customer refund, even though they already have the intended recipient's bank details? Asking for a friend!
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Alison Foster
(@AlisonFoster79) reported
@Plusnet can’t get through to customer services on hold for 20mins then cut off rang back and now saying the are too busy and to ring later !! Not good when we have family of 5 ,no internet , husband working from home and it’s the weekend coming up !!!!
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Boz
(@boz24601) reported
@plusnethelp Can i have some help? Trying to change router to 2.4GHz (if it isnt already) as got new gadget but can't connect it - its 2.4GHz only. Been on Plusnet Hub Manager,Wirelss.I see 2.4GHz & 5GHz but no option to chose which one i want? Help? Thanks.
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Kuffdam
(@Kuffdam) reported
Hey @VodafoneUK - this is yet another day of getting 3-6mbs from my 500mbps connection... what’s going on.... what the hell am I paying for? This is a joke.... @Plusnet take me back, I’ve made a terrible mistake
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KG 1000
(@KateGibbon) reported
@Sophtwin2 @KateSlaterPR @Plusnet They are awful, currently on my second set of 30min holds having been cut off after the first. A month in, still no internet and I’m working from home..... So so so upset by this
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Kris Hall
(@Hallysworld) reported
from
Thame, England
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
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ZELDA CULLEY
(@ZELDACULLEY) reported
@plusnethelp @Plusnet are you joking? No WiFi for 2 days. Online chat down. On hold for 90 minutes now. Award winning my arse 😡 #contractsnearlyup #seeya
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Jo Taylor
(@JayTayJRT) reported
@Plusnet website saying no broadband issues, but our street been out for hours... any clues???
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Kirst G
(@KirstG5) reported
@02 @plusnethelp so my elderly mother is without a network because 02 have taken her number from plusnet, so she has been cut off, 02 are meant to be sorting this, but your staff don't even call back, 02 you have taken this number and we need it back, its your mistake so sort it