Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 01/09/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • corinpoppet Corín (@corinpoppet) reported

    @Plusnet hi is there an outage in BT82 9LT. Have no internet all morning

  • BadSushi Matthew (@BadSushi) reported

    Having trouble with @Plusnet. Seems to have gone down entirely. Very unlike them.

  • frank10743117 frank (@frank10743117) reported

    @PRobins59867566 @Plusnet You don’t need to cancel their engineers rarely actually@turn up

  • Rob__Daniels Rob 🦈 (@Rob__Daniels) reported

    @Plusnet any issues with internet in CT5? Been on and off both today and yesterday

  • AlexmaceEbooks alexmace_ebooks (@AlexmaceEbooks) reported

    Will be speaking to @plusnet's customer services today and become and ex-customer because they provide non-broadband.

  • frank10743117 frank (@frank10743117) reported

    @Plusnet hello? My wifi is crap can you help

  • calumr1988 Calum (@calumr1988) reported

    @Plusnet Maybe instead of sending a snotty email on the account (not here), you should just fix the issue rather than say it'll cost £65 if no fault is found for an engineer visit. 1/2

  • calumr1988 Calum (@calumr1988) reported

    @Plusnet I'm not going to agree to this with the threat of a fee for not being provided with a connection that I pay for and the issue has only occurred since this morning. Maybe if you fix the issues quickly without threatening engineer fees, then you'd reduce the complaints 2/2

  • TheAgent_X Princess_X (@TheAgent_X) reported

    @Plusnet @BadSushi My net has also gone down for over an hour now. Reset and nothing is working no lights on router are showing except the power.

  • ElleMay44 Elle May (@ElleMay44) reported

    @Plusnet Hi, our Internet has been down for a few hours. Tried the usual things. Is there a way of finding out if there are issues in my area? Thanks