Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 03/12/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kernowrach Rach Reeve (@kernowrach) reported

    @sarahdal You can report spam texts by forwarding to 7726 (spells SPAM). It'll ask you what number it came from. The sender will be blocked and providers investigate when they get enough reports. I can't do this on Plusnet as they don't support texting short numbers but most providers do

  • _Bythar Conor Kerr (@_Bythar) reported

    @KennedyDiarmuid @Plusnet Sorry to hear about your troubles. I've heard a few horror stories about their service.

  • vinoth_vino2 Vinoth Hari (@vinoth_vino2) reported

    @Plusnet the executive I talked to today was rude and disconnected the call in the middle. It is taking ~20 minutes to speak to an agent, can you please check this & ensure I am contacted reg this? Worst customer experience ever.

  • csmith87uk Chris Smith MCCT (@csmith87uk) reported

    @Plusnet I don't understand why there are so many issues. It's just gone again and won't come back on now. I'm a teacher who is in self isolation, I cannot do my job without internet and I've had nothing but problems for the last few days!

  • MrHadz Mr Hadz (@MrHadz) reported

    @B__Rani @virginmedia I've used PlusNet many times over the years and never had a problem. Saying that, Sky and BT have also been OK if more expensive

  • Dat_Demi1 ᴅᴇᴍɪ. (@Dat_Demi1) reported

    Plusnet Internet is ****

  • SlTstalwart Eds (@SlTstalwart) reported

    @Plusnet @plusnethelp I’ve had no phone/internet since last Thursday. I’ve spent 3 hrs on the phone, assured the fault would be sorted in 48 hrs, been told someone rang me on Sat (they didn’t), been told I’d been registered as a priority welfare case; today told I wasn’t. Poor.

  • nat1811 Natalie Morgan (@nat1811) reported

    @teamjohntee @Plusnet Terrible service right!! This is the 2nd time they have done it to me. I got onto citizens advice bureau and they said they are in breach of contract as they have twice denied me the adequate amount of time to pay my bill. Get onto someone about it so they can't get away with it.

  • OWestbrookian Old Westbrookian (@OWestbrookian) reported

    @Plusnet reported my broadband down on Saturday, still not working today! #plusnet #invisibleengineers

  • vinoth_vino2 Vinoth Hari (@vinoth_vino2) reported

    @Plusnet the executive I talked to today regarding Hone move was rude and disconnected the call in the middle. It is taking ~20 minutes to speak to an agent, can you please check this & ensure I am contacted reg this? Worst customer experience ever.