Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 01/19/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nidhug2009 Nidhug (@nidhug2009) reported

    @whale_nerd @VirginMoney @Plusnet Depending on your phone you might have the option for wifi calls etc if you enable that you might depending a million factors be able to get signal on wifi .... also hello from another bit of ********** Scotland

  • TheAeronut Iain Ogilvie 🇬🇧🇪🇺 #FBPE #rejoin 💙 (@TheAeronut) reported

    Big shout out to Lewis @Plusnet Support for his help this afternoon - hopefully engineer visit on Tues will resolve - but very impressed by support so far from Lewis. Meanwhile Broadband still up and down - suspected issue with the copper pair...

  • BexBMe Rebecca DeLozier (@BexBMe) reported

    @Plusnet I just placed a SIM-only order but noticed the delivery address auto-filled incorrectly. Customer services says they're unable to amend the address or cancel the order despite order being placed minutes before... what's up with that? #WheresMySIM

  • elviscrisp Jez Hall (@elviscrisp) reported

    @Plusnet @PLUSNET How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible

  • Mustdriveslower Mustdriveslower🇬🇧🇺🇸🇮🇱 (@Mustdriveslower) reported

    Customer service today, well what has happened? Is it just that we have been accepting poorer and poorer service levels over time until the abysmal levels of today's service have become the norm? #Dunelm #Plusnet you have both failed me this week. Once purchased u r on ur own!

  • BexBMe Rebecca DeLozier (@BexBMe) reported

    @Plusnet Just placed a SIM-only order but noticed delivery address had auto-completed incorrectly. Customer service said they're unable to edit it despite order being placed minutes earlier. What's up with that...? #WheresMySIM

  • mackaycs Craig Mackay (@mackaycs) reported

    @OpenreachHelp no line or internet for 10 days already as waiting for you to fix a pole after the bad weather, and still no ETA from our supplier @Plusnet! £8/day doesn’t help us work from home when you’ve got vulnerable people to consider, please when will it be sorted?

  • BrammyOwl Brammy Owl (@BrammyOwl) reported

    @Plusnet Award winning customer service my a**e. Receive an email at 2330 telling me there's been a delay to the order for my telephone service that's due to go live tomorrow! Was ordered weeks ago and confirmed over the phone today. Pathetic.

  • TanyaMW71 Tanya Manuel-Warner 💙 (@TanyaMW71) reported

    @SeagullDC @Plusnet That sucks.

  • BexBMe Rebecca DeLozier (@BexBMe) reported

    @Plusnet I just placed a SIM-only order but noticed the delivery address auto-filled incorrectly. Customer services says they're unable to amend the address or cancel the order... what's up with that? #WheresMySIM