Plusnet Outage Report in Newtownards, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rach Reeve
(@kernowrach) reported
@sarahdal You can report spam texts by forwarding to 7726 (spells SPAM). It'll ask you what number it came from. The sender will be blocked and providers investigate when they get enough reports. I can't do this on Plusnet as they don't support texting short numbers but most providers do
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Conor Kerr
(@_Bythar) reported
@KennedyDiarmuid @Plusnet Sorry to hear about your troubles. I've heard a few horror stories about their service.
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Vinoth Hari
(@vinoth_vino2) reported
@Plusnet the executive I talked to today was rude and disconnected the call in the middle. It is taking ~20 minutes to speak to an agent, can you please check this & ensure I am contacted reg this? Worst customer experience ever.
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Chris Smith MCCT
(@csmith87uk) reported
@Plusnet I don't understand why there are so many issues. It's just gone again and won't come back on now. I'm a teacher who is in self isolation, I cannot do my job without internet and I've had nothing but problems for the last few days!
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Mr Hadz
(@MrHadz) reported
@B__Rani @virginmedia I've used PlusNet many times over the years and never had a problem. Saying that, Sky and BT have also been OK if more expensive
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ᴅᴇᴍɪ.
(@Dat_Demi1) reported
Plusnet Internet is ****
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Eds
(@SlTstalwart) reported
@Plusnet @plusnethelp I’ve had no phone/internet since last Thursday. I’ve spent 3 hrs on the phone, assured the fault would be sorted in 48 hrs, been told someone rang me on Sat (they didn’t), been told I’d been registered as a priority welfare case; today told I wasn’t. Poor.
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Natalie Morgan
(@nat1811) reported
@teamjohntee @Plusnet Terrible service right!! This is the 2nd time they have done it to me. I got onto citizens advice bureau and they said they are in breach of contract as they have twice denied me the adequate amount of time to pay my bill. Get onto someone about it so they can't get away with it.
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Old Westbrookian
(@OWestbrookian) reported
@Plusnet reported my broadband down on Saturday, still not working today! #plusnet #invisibleengineers
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Vinoth Hari
(@vinoth_vino2) reported
@Plusnet the executive I talked to today regarding Hone move was rude and disconnected the call in the middle. It is taking ~20 minutes to speak to an agent, can you please check this & ensure I am contacted reg this? Worst customer experience ever.