Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 11/24/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • corkifephotogr1 KPM photography (@corkifephotogr1) reported

    @Plusnet question on broadband - when I extended my account broadband speed was recorded at 36mbs and now my account has been changed to restrict to22mbs. This is causing serious issues with home working - why has it been restricted ?

  • estrellasadie estrellasadie (@estrellasadie) reported

    @LeeroyWildman Plusnet. Sorted itself out now, just went super slow for a while :)

  • Irenevolpina2 Irene Fuchs (@Irenevolpina2) reported

    @Plusnet have been trying to get replies from you since mid November, about total breakdown of email service, thoroughly disgraceful customer care.

  • redskarr Adam 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@redskarr) reported

    Finally signed up with a new broadband provider today. Sky are just repeatedly unhelpful, their website sends you in circles and you can never get through to someone on the phone. Plusnet is already superior as their website lays out my broadband product clear as day, no circles.

  • AquilaSamurai95 サミュエル・オケーン (@AquilaSamurai95) reported

    @NeonDanTV @Plusnet That's about double what I get...and our cabinet is only just down the hill. Yay town outskirt speeds 😐

  • onetruegeekPTSD Rob Bradley (@onetruegeekPTSD) reported

    @Plusnet our broadband has gone from 65mpbs to 1mpbs... even speedtest fails, can you help please? We are a business line

  • NayFUN6 NayFUN_ (@NayFUN6) reported

    @Plusnet Hey Plusnet I'm fortunate to be working from home but my Internet has been down since 11:30am I appreciate the extra time off but not sure my employer feels the same way. Any chance someone can help?

  • cconnolly81 Christine Connolly (@cconnolly81) reported

    For a company promoting great customer service @plusnet has failed to deliver so far! They have cancelled my broadband account twice within the last 3 weeks, promised to call me back with an update but hasn't and charged me a set up for a new account that I didn't want!

  • FutterDaniel Daniel Futter (@FutterDaniel) reported

    @Plusnet hi I want to cancel my contract. I can’t dial your cancellation number as I’m deaf. Can you cancel my contract please

  • tan_stevens Tan Stevens (@tan_stevens) reported

    @Plusnet are there issues in LL11 Internet keeps going on and off periodically. highly frustrating and is happening more and more.