Plusnet Outage Report in Newtownards, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (14%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Community Discussion
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Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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itconor (@itconor) reported from Comber, Northern Ireland@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Gem (@gemmacaddell86) reported from Castlereagh, Northern IrelandSaturday night to enjoy tv with willow not here and plusnet not working, awesome
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Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John Pembery (@JohnPem1937) reported@Plusnet my webmail is apparently not working properly
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Plusnet (@Plusnet) reported@1204Mrs I can arrange for an agent to give you a call if that's any easier for you? It would be a shame to lose you as a customer, do you mind me asking the reason at all? Chelsea-Plusnet Sheffield
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Gina Sumner (@GinaSumnerSR2) reported@Plusnet been trying to get through all day on phone- I've had an emergency and can't be at home tomorrow for engineer to install new broadband so need to reschedule- please can someone help me??
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Clare Refaie (@ClareRefaie) reported@Plusnet I cannot get on my phone network this morning and cannot ring to tell you about it. My father also on Plusnet having same issues. My account is not showing any outstanding charges etc. can you help please
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The North Norfolk Set (@NorthNorfolkSet) reported@Effiedeans @TalkTalk @Plusnet We asked Talk talk to install in one of our West London rentals and they messed us around something terrible eventually went to Vodafone.
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Stephen Batty (@458batty) reported@SebVarden @Plusnet Hi Seb - no, they don't support wifi calling, you have to use an app like WhatsApp or Messenger. Thanks for info (duh, should have checked) still doesn’t explain why the stronger plusnet signal gets no service. Hopefully they'll reply.
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joanne ainsworth (@joanneainsworth) reported@Plusnet I filled in the response to this ticket regarding your dreadful customer service weeks ago and you have not responded. Please respond.
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Harry (@warrenha8) reported@DeeManGuitar @Plusnet Cancel your direct debit with them and call trading standards for advice. Don't pay for something you hadn't agreed to. People need to stand up tonthese companies.
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MysticGuitarGuy (@guitar_mystic) reported@MarcAllera @EE That's really good news @MarcAllera but can you tell me why your 'refund system' is broken? It's now 6 weeks since Plusnet suppose to refund what's owed to me. Raised complaints and spoken to 3 'advisors' with no sign of resolution. Have a nice day.
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Ofcom (@Ofcom) reportedMore companies offer social tariffs since we started highlighting this issue – but we want further action: 🔴 TalkTalk, Shell Energy, EE, Plusnet & Vodafone to offer broadband social tariffs 🔴 Major mobile providers to offer them 🔴 More work to promote deals to customers