Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 01/10/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hautepop Jay Owens (@hautepop) reported

    UK Twitter, what are our feelings about broadband providers? I'm fleeing @virginmedia because they annoy me. BT, Plusnet, Now? I'm only getting 60MB, I don't need superfast. #1 criterion is customer service: I want a competent human being at the end of the phone.

  • suziebris sue brister (@suziebris) reported

    @Plusnet So only new customers will get one I have been with you for years and in the last two year it been one problem after another with my internet and still having problems now maybe time to look for someone new if you are not going to look after your loyal customers

  • Loftus_Road_Lad Hoopsa (@Loftus_Road_Lad) reported

    @Plusnet Been with you for years and years up graded to ultra fast great but has no range with the the hub. Surely should get a better hub. Come on let's look after our long serving customer

  • lionlambandme Hannah ☕️ (@lionlambandme) reported

    @Plusnet our router has an orange light, with the broadband sign flashing red. I've tried following your troubleshooting guide but it wants a landline to plug in, which we don't have. how do I go about fixing the issue, or is there an outage?

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    On to plusnet atm, line @73092/19999. Getting the up, but the down is capping at 39/40

  • resteasily Geoffrey Sleight (@resteasily) reported

    @Plusnet #Plusnet Trying to log in. Continually fails to respond to login link. So glad my contract with them soon ends. Their communication contact is akin to using semaphore in a fog.

  • philunwin Phil Unwin (@philunwin) reported

    @Plusnet I am trying to view my account on your website but it's not loading properly and painfully slow. Set er.problems your end????

  • Seaskewer1972 Christopher Storey (@Seaskewer1972) reported

    @Plusnet Hi. Every evening our speed drops from around 40 mbps to 7 or lower, quite often dropping off completely. Can someone please contact me to discuss this issue and get it rectified.

  • Scragglington Craig Hughes (@Scragglington) reported

    @Plusnet, why would you port a number before my new SIM has arrived and been activated? I’ve been without service since 10am and no SIM in today’s post. I’m now looking to buy a PAYG SIM and distribute a temp number so I can work. This is a TERRIBLE new customer experience.

  • PaulaBeecroft Paula Beecroft (@PaulaBeecroft) reported

    @Plusnet Raised network issue some months ago - assured temporary. Persevered & despite assurances no improvement. Consequently having to move providers only to be told of cancellation charge. Advisor unhelpful. Overall a terrible customer experience. Please look into.