Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 12/31/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterMo82489180 Peter Morgan (@PeterMo82489180) reported

    @Plusnet Well ???? Where is the chase up ?? No communication still not working ???????????

  • SyGringo Simon Green (@SyGringo) reported

    @mrsdavisdaniels @Plusnet Also 7 days a week help? Correct me if I'm wrong,but is Sunday not included now as stated on Plusnet website??

  • BansheeRodders Alan Roderick (@BansheeRodders) reported

    @Plusnet wonderful service from Stephen on the broadband help desk tonight. He was knowledgeable, helpful and determined to fix the problem for good.

  • Mart7700 Marcin 🇵🇱🇭🇺 (@Mart7700) reported

    @Plusnet Plusnet is a mess at the moment.... No communication between departments and can't even send me right bill after I upgraded my service, so I ended up overpaying my bills... Another issue is that plusnet by mistake disconnected my broadband without letting me know and

  • Goodall1954Nick Nicholas Patrick Goodall (@Goodall1954Nick) reported

    @ArianeSherine @virginmedia Give up. If Plusnet is available in your area I've had good service from them for three years. Moved from Virgin cos of their poor cust service.

  • Plusnet Plusnet (@Plusnet) reported

    @secretspartacus Hi there, I'm sorry you've had a few issues getting a response from us we've been a tad chocka as of recently. We aren't looking at doing a social tariff I'm afraid. We don't want to lose you as a valued customer either but understand that money is tight. -Em -Plusnet Sheffield

  • lynnos sofargone (@lynnos) reported

    @Plusnet the response time to Twitter messages is appalling. I’m abroad and desperately reliant on maps & data worked for one day now I have nothing. I have plenty left on my allowance so I’ve been asking you for help. Norway is covered free as a band 9 country

  • andysnowball Andy Snowball (@andysnowball) reported

    Hi @Plusnet, I’m meant to be getting upgraded to full fibre on Friday. Your website is broken and won’t show me the order status and I’ve not received a new router yet. Assume it’s not happening?

  • geomorphic Steve Bowerbank (@geomorphic) reported

    Unable to view broadband account page as it keeps being obscured by a grey page with feedback written down the right side!! @Plusnet

  • CrowYogi Heather Dexter-Crow (@CrowYogi) reported

    @Plusnet hey there. We've just moved house & were told our fibre broadband would be connected (you've cut us off early). Broadband isn't switched on and the guy I spoke to didnt ring me back like he said he would. Annoyed that you're still billing me but not providing a service