Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 03/23/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanHeywood18 r (@RyanHeywood18) reported

    @Plusnet hi plusnet. Can you check my Internet connection and see what the issue is please? The Internet symbol keeps coming up red on the router, no Internet all night last night. Thankyou Ryan.

  • stagetechuk James (@stagetechuk) reported

    @bigstompyboot @Plusnet Perhaps? Mine came back up at 00:48 (router time stamp) I’d given up and gone to bed by that point. So nearly an hour long outage @plusnet…?

  • Dariusz1957 Dariusz Bulhak (@Dariusz1957) reported

    @Plusnet For what reason my DD has not been functioning again for 3 months. I have asked for help in this matter many times and no one from Plusnet wants to deal with my problem. And I regret that Plusnet does it deliberately, without taking care of the customer.

  • ljredux Lee John Moore (@ljredux) reported

    @plusnet You have a major problem with your website. If the cookie consent dialog doesn't pop up (meaning the end user cannot consent) then the user cannot login. They just see a blank screen. As they never saw the consent dialog they don't realise that's the cause. 1/3

  • Plusnet Plusnet (@Plusnet) reported

    @LN6_RamsFan Hi Lincoln! Sorry to hear you're having some trouble with the recent bill, I've had a quick look into the account and sent across an email to let you know what's happened. Just give me a shout if you need anything else. - Curtis, Plusnet Sheffield

  • rachelgmarks Sir Rachel Marks (@rachelgmarks) reported

    @MsEmmaChaplin @Plusnet I'm with @OriginBroadband - very few issues and good service when setting up (real humans!). Strong signal on all floors (including attic room) and in courtyard garden. No need for separate phone line which appealed to me.

  • moosegrinder Steve (@moosegrinder) reported

    @Plusnet It's my step mums phone and broadband account. They had to change the direct debit whe they shut dads bank account down as he died. When they set up a new one it was in the period where it would have been taken and so its bounced and she needs to pay it.

  • SebbyDogg Sebby Dogg (@SebbyDogg) reported

    @Plusnet is your website down?

  • mccauleyphotos James McCauley (@mccauleyphotos) reported

    @MsEmmaChaplin @Plusnet Wot Bazza said. Great customer service from Zen too.

  • i_am_softlad ⓈⓉⒺⓋⒺ Ⓖ (@i_am_softlad) reported

    @Plusnet Why am I still waiting for your customer service to pick the phone up after half an hour?!