Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 12/11/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet why does my contract sim cut me off at the 2 hour mark, I had calls to make to #halifax who take 1 hour 45 to answer calls and was busy having an issue fixed when the phone cut off and I couldn't be arsed to wait another 1 hour + on hold to contact #halifax again

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    Oh joy, my internet connection has gone down 🙄 cc @Plusnet (yes, I've rebooted the router).

  • Annas_Kitchen Anna P (@Annas_Kitchen) reported

    Been unable to watch tv for two days because it says the wifi is too slow. What’s that about @plusnet ?!?

  • Plusnet Plusnet (@Plusnet) reported

    @NortholtPaul Thanks for getting back to me, to be honest this is something you'd have to discuss with the Customer Options Team. I'm not able to do anything with moving service or amending termination charges. - Curtis, Plusnet Sheffield

  • IndyGraps1984 🐯🐯🐯 (@IndyGraps1984) reported

    @Plusnet how do you cancel your contract with yourselves please? Cannot find the easiest way of terminating it?

  • crouchendmum1 Muswell Hill Mum (@crouchendmum1) reported

    @Plusnet just set up and broadband v. Slow trying to get help have to text but can’t remember home number can anyone help ?

  • BW400CN Anthony Polson (@BW400CN) reported

    @Markgsparrow I doubt it would solve your problem, but I changed ISP from BT to PlusNet and my upload/download speeds trebled. The change also halved my monthly cost. PlusNet charge only £25.99 a month including phone line rental. Ironically, PlusNet is owned by BT.

  • Coffee_Addict01 ♡ Mxchi ♡ (@Coffee_Addict01) reported

    I think @Plusnet is down as my internet has completely died and I’ve tried rebooting and everything…

  • harald_b WG (@harald_b) reported

    @Plusnet Signal is useless when you cannot make a call - without VoLTE. When VoLTE, 5G and WifiCalling?

  • dvdmike Dvdmike 🏳️‍🌈 (@dvdmike) reported

    Well, that's @Plusnet on their way out of my life. Tips for the future: if my issue was your beyond bad customer service, then in your email listing reasons to stay, don't list customer service 8 times... See you soon @TalkTalk