Plusnet Outage Report in Newtownards, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna Partridge
(@JoannaPartridge) reported
@Plusnet I was supposed to have internet with you from yesterday. The @OpenreachHelp engineer turned up late yest and failed to connect me. Now I'm told Openreach won't give an update for over a week.Their customer service say they can't help, but you can. Why the week-long wait?
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Megan Filkins
(@2309Maf) reported
Worst customer service of all time goes to…. @Plusnet! Misleading information from their customer service agents has left us without service for 10 days
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beth
(@bethmorg97) reported
@MoneySavingExp @Plusnet USELESS! waited 3 weeks for broadband and now told there’s an ‘external fault’ with further delays. Awful service, would advise anyone NOT to use them. Waste of time
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Plusnet how can I leave your network?
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Agent Smith
(@2code_monte) reported
@Plusnet Just been informed by BT that our area is being upgraded to Fibre and that we should inform our provider to ensure our service is not disrupted. What do we need to do? thanks
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Fraser Keegan
(@FraserKeegan) reported
@Plusnet Is there anybody I can speak to regarding an ongoing broadband issue? Engineer unfortunately unable to solve the problem this morning, appears to be an issue with the router/settings.
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Uncle Establishment
(@Alteredgeist) reported
@Plusnet We keep having small outages. Even a small outage is a nuisance when I'm working from home - I work with video so it breaks huge uploads/downloads & breaks the VPN, costing time. The account is in my housemate's name, I'll have to get him to get in touch when he has time.
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Syed S Huda
(@samsul73) reported
@Plusnet useless customer service. Just called with a simple query - was put on hold for more than 25min by someone who sounded like they rather not be helping customers and maybe WFH.
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Jon Michael Hall 🇬🇧
(@mrjonmichael) reported
@Plusnet somehow bt sport app has been added to my account. Not activated but charged for 2 months. How do I cancel this or remove it?
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Matt Fleming
(@MatthewHenry) reported
@Plusnet Yes it did arrive today! Thanks for your message. Good old Post Office. On every other customer service score, I can't fault @Plusnet but single speed router delivery, assuming every order's for a new customer, needs fixing. A next-day, chargeable delivery is surely a no-brainer?