Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 02/27/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • funnyoldworldx 🎀Charlie🎀 (@funnyoldworldx) reported

    Trying to get through to @plusnethelp is like drawing blood from a stone. Our wifi has literally turned itself off and your online “chat” is no help @Plusnet

  • shrutinha Shruti Bhargava (@shrutinha) reported

    @plusnet why does it take so long for me to be able to ask you a simple question? Why is that information not clear in the first place? Why do I have to spend hours trying to find out, and then get hold of you? Why does your website seem to have permanent problems?

  • KevinMPMcNamara Kevin (@KevinMPMcNamara) reported

    @ChimericalCal @Plusnet I've only had them a few weeks. We had one very brief outage. Beyond that, no no Wi-Fi connectivity problems, very high speeds, fair price.

  • hollie_french20 Hollie French (@hollie_french20) reported from Glasgow, Scotland

    @Plusnet have left us stranded to try to work and socialise from home with no internet for 10 days, at LEAST 4 more days untill it might be fixed, poor communication and NO INFO on compensation. What do we do @plusnethelp ?

  • shrutinha Shruti Bhargava (@shrutinha) reported

    More appalling customer service @PRoberts666, this time from @Plusnet, who I have decided to leave. Sick of low bandwidth problems, inability to get any customer support. Even trying to leave, and find out about current contract details a nightmare.

  • ChimericalCal Cal (@ChimericalCal) reported

    @KevinMPMcNamara @Plusnet Thanks for the recommendation! I am surprised about that. My landlord was with Virgin when I was renting and they were terrible throughout most of lockdown. Have EE had many issues during lockdown?

  • lampiemagic Matthew Senior (@lampiemagic) reported

    @emmalou55 @Plusnet Don't upgrade, the stability won't get better. Use a different provider if you need better stability.

  • jojomiles Joanna Miles (@jojomiles) reported

    @plusnethelp Luckily my neighbour also had issues but her company Sky had the decency to send open reach out who kindly sorted out issue too, plusnet are a joke and I cannot wait until October to leave

  • no1Brinks TOMMY BRINKMAN (@no1Brinks) reported

    @Plusnet need my contract cancel just never get any service internet constantly down

  • Salt14 Salt14 (@Salt14) reported

    @VogonLaundromat @SimonCoopey @plusnethelp We have same issue with Plusnet