Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 01/22/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LolaSunnybutter Lola Sunnybutter ❤️ (@LolaSunnybutter) reported

    Solution has been found to the whole @SkyUK internet hell... Go to @Plusnet

  • EXCBAYBAY Elijah Cole (@EXCBAYBAY) reported

    @plusnethelp Internet connection dropping in and out since midnight last night. Working from home and can't even stay connected to the Internet. What a joke plusnet is, don't even respond to support or DM

  • reynlord GALLOWS HUMORIST (@reynlord) reported

    Gonna be streaming a bit later than usual today because @Plusnet and @WeAreOpenreach insist on sending an 8th person into my house during a pandemic to fix the internet but not the hole in my window.

  • Suki_Sailor Suki (@Suki_Sailor) reported

    @virginmedia Postcode UB31QN and have 350 mbps line feels like 20mbps. Your status area check says no issues,but advisor admits there are!!! Neighbours 60 mbps Plusnet is actually faster than yours. Can you please investigate...area ref: 14

  • TrenchTrotter Tim Thurlow (@TrenchTrotter) reported

    @Pepper2Pepsi I ditched plusnet awhile ago. Always had outages sometimes 24 hours and never offered compensation.

  • bassanoclapper BassanoClapper (@bassanoclapper) reported

    @lukehmuse Used to have really bad customer service but that may well have changed. I still hear good things about PlusNet I’m also with VM and find you have to go through the conversation with Retentions, threaten to quit and they give you a near-new customer deal for 18 months

  • drwhofreak Marion Cromb (@drwhofreak) reported

    Just a thought but maybe @plusnet shouldn't activate & port numbers to new SIMs before the customers have even recieved them, leaving them without mobile service for days, especially when the postal service has been disrupted due to a pandemic 😑

  • WonderingWeath1 WonderingWeather (@WonderingWeath1) reported

    @OpenreachHelp Are there known issues in Bangor, Co Down? My internet (plusnet) isn't working and there were quite a few Openreach engineers on the street earlier.

  • _tienan Ruth Tien An Whittle (@_tienan) reported

    @Plusnet how am I suppose to properly CatDad when I can only get internet speeds of LESS than 1mb for the past 5 days?? P.S I can't borrow a sPaRe cAbLE from a neighbor as suggested by your phone support team because pandemic 🥲 This tweet was brought to you by

  • jhamshare James (@jhamshare) reported

    @plusnethelp good morning. I’m a current plusnet happy customer, however I was wondering why openreach say my line should support up to 80mb but the faster package I get get from plusnet is 30ish, is this correct and how do I notified if a faster offered service is available?thx