Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 02/26/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jayengee35 John Green (@jayengee35) reported

    @owls1956 A lot of my daily messages are late and it still isn't going from my phone. #Plusnet #Email problems.

  • TonyOcton TONY OCTON (@TonyOcton) reported

    @Plusnet Add insult to injury why don’t you - I’m only worthy of a cut and paste answer that you are sending to almost every one of your customers. Woefully substandard customer service. With major outage’s like this, your customers deserve to know more than you are saying.

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    At some point last night @Plusnet spat out a single email. Aside from that it is now 33 hours without working emails. Goodness knows what has happened, but their credibility is on its knees. Totally disgraceful shambles. Abysmal service. Avoid like a camel bourne flea infestation

  • OneWorldCyclin1 One World Cycling (@OneWorldCyclin1) reported

    @Plusnet progress! At least I am in my inbox now. Nothing there yet, but I am assuming this will fix over night.

  • EltontoNick The Calmer Llama (@EltontoNick) reported

    @plusnet still broken. Really not good enough

  • AK90881221 Dr M S (@AK90881221) reported

    @Plusnet it is now 27 hours with your email service NOT WORKING! I demand to know: 1. When will it be fixed? 2. What compensation are you offering to clients?

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    Morning @Plusnet any idea when your email system will be up and running after the +24hrs outage? I have received 3 emails during the night but that’s it and it isn’t working at present…also I haven’t received any of my emails from yesterday!

  • PhotosOfFoxes FoxesandMore (@PhotosOfFoxes) reported

    @DYLON_UK No solution yet - are you going for the world record for appalling customer relations? (If by some miracle someone has emailed in the last 24 hours, then I won’t have received the email because @Plusnet is down and hasn’t updated - at all.)

  • __Cappo__ Mark Phillips (@__Cappo__) reported

    @Plusnet, can you confirm whether any email *sent to* Plusnet/F9 customers during the current outage will be delivered when service is restored please, or whether this will have been undeliverable/permanently lost?

  • mourneshiker Mournes hiker (@mourneshiker) reported

    @Plusnet Email still not working! That's 24 hours now. Thought it was to be fixed by this morning?