Plusnet Outage Report in Newtownards, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Emily
(@ThatEmilyK) reported
@Plusnet hello. I’m having pretty bad issues with my connection speed and have done for the best part of a week. I’ve done all your troubleshooting with no change. Can someone help, please?
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Andy B
(@venetiangambler) reported
@Plusnet fibre / broadband service down here at HD7- can you investigate please?
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Dan Cartmell
(@DanCartmell) reported
Hi @Plusnet @plusnethelp how do you expect me to work with no internet due to your engineer not turning up after rearranging the appointment 4 times? Btw is it company policy for customer service to put the phone down on the customer, or am I just special to get that treatment?!
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Lee Ackerley
(@leeackerley) reported
@plusnet I've responded with a private message to sort my Grandmas account, but not heard back. Now been without Internet for over 48hrs. Help her pls.
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Anna
(@anzmaraz) reported
@Plusnet A reboot worked, thank you. How do we go about claiming compensation for the 4 days it was down?
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Plusnet
(@Plusnet) reported
@MatthewPAdkins Hi Matt, I'm sorry to hear about your experience with us. If there is anything we can help with, please reach out and let us know. - Curtis, Plusnet Sheffield
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Bowman Shelly
(@BowmanShelly1) reported
@leeackerley @Plusnet This happened to me few days back only thankful to cyberpro101 on Instagram who recovered my account after i reached out to him once. While i wrote to support team for weeks without any replyor help on getting my hacked account back.
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Blobfishh 🐠
(@Photogenicfishh) reported
No stream today. Internet has been acting up since yesterday. Plusnet may have been bad, but at least it was consistent. BT just wakes up on the wrong side of the bed and goes on a rampage randomly..
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Emma Wilson
(@misssheepy) reported
@Plusnet Been there, done that, updated, changed settings, spoke to customer services. Still poor Internet and and and I have to pay when I've gone to another provider to get what I pay for!n
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Scott Lee
(@ScoLee10) reported
@Plusnet Hello. I've put our new SIM into my son's phone and it's not getting recognised. The SIM works in my phone. My Plusnet SIM doesn't work in my son's phone either..... Confused, any advice?