Plusnet Outage Report in Newtownards, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Forbes
(@PScotfree) reported
@Plusnet Please explain why you will not offer FTTP to properties with fibre cables recently laid. I cannot understand why you can connect via FTTC but not FTTP. There seems to be no just reason. I don't really want to leave you as you provide an excellent service. Confused....
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Dawn Robertson #RejoinEU #FBPE
(@RobertsonDawn3) reported
@XXX1v @Plusnet only incredibly slowly via my son's connection... if mistakes are made it is definitely cos it is so slow - one minute per letter... dedication!
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JC
(@JC63006423) reported
Plusnet firewall still not working after 4 weeks!. I am getting frustrated! Not allowing any new incomming connections hence not vpn or games. Once outgoing connection is initiated will accept Established and Related incoming connections. The fault is at Plusnet Broadband end.
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worldofcraig
(@worldofcraig1) reported
@plusnethelp @Plusnet What on earth is happening with my broadband house move which was meant to be active on the 3rd December? Support has been ignoring me this morning and it's essential that my service activates today. #broadband #CustomerService #InternetEssentials
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Charlotte Ashton
(@CharlotteA_PR) reported
@Plusnet Hi, is your service down in the Portsmouth area? No broadband for 3 hours now… thanks
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John Woodman
(@jwripple) reported
@RobertsonDawn3 @Plusnet Agglagh - awful.
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TheGodlessBlueBear
(@MoshirisMyMate) reported
Hi @Plusnet I've not had any service at all since Wednesday. I've tried live chat and keep getting kicked off and told to phone you. Which I would do except, I've no pissing phone service. Any idea what's going on or is it time to move providers.
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Pete
(@thedurhamdad) reported
Help needed please @Plusnet - our service keeps intermittently dropping even after a factor restart. Is DH1 area of Durham still impacted by #stormarwen ? Or another issue? Many thanks
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Gabriel & Hare
(@EliGabrielHare) reported
Almost fooled me but I asked questions and how could I prove they were genuinely from Plusnet. They couldn't, they also had a bogus name for me too. Check your customer protection please @Plusnet
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Gabriel & Hare
(@EliGabrielHare) reported
Interesting security breach attempt by bogus caller who knew I had @Plusnet and was asking me to check my light, saying issues with @BTSopenreach There were indeed issues for a couple of afternoons this week which makes me think it was an attempt by scammers today to 'break in'