Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 12/16/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RolandHoglett Roland Hoglett (@RolandHoglett) reported

    @SamLowryEsq @clim8resistance @ThreeUK TalkTalk are THE WORST. I used to be with PlusNet who USED to be reliable and cheap but then started that inevitable slide as they got more popular. By the end they were getting bills wrong all the time and the speed nearly halved with NO adequate explanation. So.. **** them.

  • Merrick_18818 Mike Merrick (@Merrick_18818) reported

    @Plusnet Had my third outage in the last hour while trying to send that tweet.

  • GordyMacD Gordon MacDonald (@GordyMacD) reported

    Can’t watch the United game as @Plusnet are awful. Don’t mention a 24hr wait to activate until AFTER you have signed up. Idiots

  • AethyrUlf Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺 (@AethyrUlf) reported

    @Plusnet That's fine, yeah. It was just unexpected, but I understand that errors can happen. As long as you put it right (and hopefully it doesn't happen again) then all's well.

  • jam4453 james (@jam4453) reported

    @Plusnet Can you tell me how long the mobile network will be down in part of NR13. It is more than a week with no mobile or data! Please advise Thanks

  • IanDavidRogers1 David (@IanDavidRogers1) reported

    @Plusnet Can you pls explain why my broadband bill has gone up without any warning but your TV ads are advertising a lower amount than I'm now paying? Is there no such thing as customer loyalty anymore?

  • arrjode Jodie ⚓ (@arrjode) reported

    @Plusnet hi, please can i cancel the engineer that was due to come out today (14th april 8am-1pm) my router seems to have fixed itself luckily

  • howlieT a box full of owls (@howlieT) reported

    @Plusnet hi! I didn’t get a customer survey but I just wanted to say I spoke to Adam from customer retention on Wednesday and he was really helpful if you’re able to pass that on :)

  • mgordonwalker Maggie Gordon-Walker (@mgordonwalker) reported

    @SODASam_ @virginmedia I left Virgin too, as very poor coverage but also appalling customer service. I’m with Plusnet for broadband, Vodafone for mobile. Plusnet also does mobile & you get a lovely Northerner answering the phone in a few mins as opposed to the hours Virgin take before cutting you off

  • fluffygumz No (@fluffygumz) reported

    @plusnet second time in under a month that our Internet has been down for hours as your DHCP servers aren't issuing us an IP address. Please look into this or we will have to consider switching to a new provider. Last time net was out for over 12 hrs, looks like the same again.