Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 03/10/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Damsel306 DD •44 •63 (@Damsel306) reported

    @Jason59314353 @BBCNews Honestly, I've been with them 9 years now, and I've had 1 issue (someone had broken into the exchange and stolen equipment), they sent me a plusnet sim with unlimited data FOC, knocked a week off my bill, and rang me to let me know it was fixed. So, yes, absolutely 100%!

  • Clark3y Clark3y 🐉 (@Clark3y) reported

    So my Plusnet contract is coming to an end, and they’re offering me £24.49 to renew, which is “Same as a new customer” which it wasn’t. Today I got an ad saying £21.99 for new customers and an email offering £23.99. They must really value me as a customer.

  • IAmNotYetDead DJStead 🧡 🇪🇺 (@IAmNotYetDead) reported

    Hi @Plusnet - my mobile has had 'Emergency calls only' for the last few days, and I've been in a couple of different locations, at most of which I would normally have signal (I'm in a large city). Not a new customer - any idea what the issue might be?

  • Cathy59 Cathy 🇮🇪☘️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cathy59) reported

    @Plusnet I would NOT RECOMMEND ANYONE USING THIS SERVICE AS THEY ARE A CON AND JUST WANT YOUR MONEY

  • PScotfree Peter Forbes (@PScotfree) reported

    @Plusnet Old Plusnet customer, have Hub one router. Would there be any benefit in asking for a Hub Two router ?

  • TheWereMonster TheWereMonster (@TheWereMonster) reported

    Optimistically waiting for my new @Plusnet broadband to hopefully 🤞 go live today. Never have I changed providers and been cut off at midnight but hey ho, thats what @SkyHelpTeam have done. But we'll get onto my experience with them shortly....

  • wozHey99 Warren Heyman (@wozHey99) reported

    @voxi new customer. Transfer day was yesterday. I have not received sim & am still with PlusNet. When will transfer occur? I cannot log on as I have no idea what my voxi temp number is. This isn’t very impressive

  • JlwdowWdow Libby Wdow (@JlwdowWdow) reported

    @Plusnet Concerned that you are leaving elderly, isolated, rural customers without phone service until at least Monday.

  • TrevorPogo Trevor Pogo (@TrevorPogo) reported

    @Plusnet I don't want a hug I want you to stop charging me twice for the same service you bunch of clowns. Your company is a mess

  • IlaWrightson Ila Wrightson (@IlaWrightson) reported

    @Plusnet I am absolutely appalled at the incompetence demonstrated by plusnet. Over the past 6 weeks there have been a catalogue of errors. I would not recommend to anyone and will be leaving ASAP!