Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 02/17/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kettykrueger kettykrueger (@kettykrueger) reported

    @Plusnet @plusnethelp Hi there, my internet has been down since yesterday. I have DM’d you, do you have any idea when I will get a reply? Thanks.

  • CarolMHobbs Carol Hobbs 💙 (@CarolMHobbs) reported

    @Plusnet came to you years ago because of your fab customer service and broadband speed we have poor broadband a call yesterday tried to rectify it and promised a call back at 9am this morning to check its working no callback and internet still poor

  • JoannaKaze Joanna Kaze (@JoannaKaze) reported

    @Plusnet was told my broadband would go live on the 7th and no engineer is required. Now I’m told the phone line is being set up on the 11th(!) and that I might get fined if I’m not home to let an engineer in?Only picked you because you offered fast go live.Might just cancel now

  • redtulipclare CLL (@redtulipclare) reported

    @Plusnet trying to change a contact email on our account. Have deleted current one and re-typed new email and clicked SAVE but nothing happens! Help please

  • JoeBrookes Joe Brookes (@JoeBrookes) reported

    @Pen66 @Wesmond @Plusnet I’m in CV35, been down since around 6pm for me.

  • crisps2014 Cake&Crisps2014 (@crisps2014) reported

    @4tis @Inspiri58050086 @SilverFoxyRed I made statements of fact. I am with Plusnet. I did opt out of NHS data sharing. What part of that do you have issue with? I'm pretty sure lots of people wonder why they are being hounded about an important health decision. You going to respond to my questions or not?

  • Plusnet Plusnet (@Plusnet) reported

    @Callum_Povey Hi there Callum and I'm sorry to hear about the issue. Please send us a DM with either your username or the full postcode and we'll be able to check on that for you. - Adam - Plusnet Sheffield

  • AndrewCollins Andrew Collins (@AndrewCollins) reported

    Oh, and I'm a PlusNet customer, who always make everything simple in my experience.

  • Plusnet Plusnet (@Plusnet) reported

    @Jane2005 Really sorry to see this Jane, please send us a DM along with your username if that's still a problem and we'll take a look into it for you. - Adam - Plusnet Sheffield

  • OsricsArt OsricsArt (@OsricsArt) reported

    Thanks @Plusnet for yet another Dota 2 abandon because your internet is terrible and cuts out ALL THE TIME AND YOUR CUSTOMER SERVICE REFUSE TO FIX IT