Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 03/29/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RareAxies Rare | 📲🚽 (@RareAxies) reported

    @JaYmZltd @Plusnet Looks like a nationwide outage Last time this occurred it took them weeks to respond to tweets Their DMs just spam you with a copy/pasta: Need help with your broadband or landline? Text HELP for broadband or Text PHONE for home phone to 07800008121. If you need to speak with us right away, give us a call on 0330 1239 123. For other ways to contact us, please visit our website (which isn’t working btw)

  • Jesusnumba1fan FFTV Crypto (@Jesusnumba1fan) reported

    @discodavebaker @Plusnet Plusnet is down nationally

  • ashleybenstead Ashley Benstead (@ashleybenstead) reported

    Good to see you still offer your 3-6 month DNS outage @Plusnet free of charge.

  • KeithDanger_uk Keith Danger (@KeithDanger_uk) reported

    @status_is_down Yep down for me, tho if I change my dns to 8.8.8.8 for Google, everything working, so plusnet possibly has a dns issue?

  • OneWordFilmRev OneWordFilmReview (@OneWordFilmRev) reported

    @gareth_p1 @virginmedia I've just seen this post, it reminded me to call and negotiate a better price, now I am a customer of PlusNet - they offered me £31.99 PCM for 910Mbps, £140 voucher and 7 copies of Norton 360...... 15 years i've been with Virgin.

  • chattymonkey Glenn (@chattymonkey) reported

    @Plusnet Your customer service appears to have deteriorated. (The main reason I am with you) When did call waiting times start to exceed 20 mins? Was it when you were bought by BT? Not really good enough.

  • LestahGeorge George ☁️ (@LestahGeorge) reported

    @Plusnet Gone down completely, please sort it out immediately

  • c8lzero c8lzero (@c8lzero) reported

    @JonOneOfficial @IceFox606 @Plusnet Plus net has a DNS issue. If you set your DNS to Google 8.8.8.8 on your router under Advanced Settings, IPv4 Config by turning off Auto DNS Servers and entering 8.8.8.8 as primary it will work until they are back up

  • 1884Ben ben 🦊 (@1884Ben) reported

    @LestahGeorge @Plusnet oh no you might not be able to watch west brom **** all over us 🫩

  • Jimmc82 Jim Mcloughlin (@Jimmc82) reported

    @Plusnet is the service down in the OL10 area? Just got home from work and WiFi is saying connected without Internet?