Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 11/23/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lmalyondraws lmalyondraws (@lmalyondraws) reported

    Dear @Plusnet @MarcAllera @bt_uk I am (thankfully) at the end of a fault w/ Broadband The problem was a magpie (yes, really) but it took 2 weeks I have constructive customer feedback but can't find a complaints dept. only a generic address to write. I feel powerless. Pls advise

  • noah_nonsense Noah Nonsense (@noah_nonsense) reported

    @EnriccoOttavo @Plusnet If you were really with @Plusnet, you'd know your chances of switching cleanly were poor!

  • ChrisLennon3 Chris Lennon (@ChrisLennon3) reported

    @EllesBailey @virginmedia Keep hearing similar stories on our local Facebook group. If it’s just internet you’re looking for I would recommend Plusnet. Been with them ever since they started. Hardly ever a problem and when there is one it’s dealt with quickly.

  • BRFCo_andy 🙄 (@BRFCo_andy) reported

    @Plusnet @plusnethelp It's now been 3 days without internet. I was promised it would be fixed by Midnight Friday. My wife has been unable to work for 3 days and my child has missed 3 days schooling. This problem need to be addressed immediately. #plusnet

  • clair1975eye clair vinning (@clair1975eye) reported

    @Plusnet please help!!!been on hold for 20 mins...I have no dialling tone on my home&wifi is slow!!!

  • Jemstar76 Jemma Anderson 💙 (@Jemstar76) reported

    Thank you doesn’t quite seem enough @Plusnet but after @WeAreOpenreach engineer placed a botched report yesterday, you escalated again & got another today who got a team, fixed the line that came down, restoring my phone line & broadband, which has made life immeasurably easier!

  • arejaykay Rob Kelly (@arejaykay) reported

    @plusnethelp hi, had this msg 2weeks ago, any update? As we discussed, there is currently an issue going on with customers line rental saver payments. They are getting credited back to the customers. Plusnet are looking into the issue, and will come up with a fix very shortly.

  • twwooer Sheridan Birtwistle (@twwooer) reported

    So much for #PlusNet’s “legendary” customer service

  • comparemkt_care Compare the Market Care (@comparemkt_care) reported

    @Jcisherwood1 Hi James, as this voucher offer is provided by Plusnet, I would suggest contacting them directly to enquire. You can message them on Twitter at @plusnethelp or call them on 0800 432 0200. If you're still having trouble, please DM us and we can look into it further. Thanks-Joe.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp