Plusnet Outage Report in Newtownards, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@CharlieMaguire9 I'm sorry to see that you are still having issues, have you run through the troubleshooting steps? Regards, Emily Plusnet Leeds 🌞
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andrew clement
(@clemo05) reported
@Plusnet hi my internet connection over the last few days has been dropping out is there an issue? And when will it be resolved?
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Plusnet
(@Plusnet) reported
@TJHallx Hi TJ, I'm sorry to hear you're having issues with your broadband. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield
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Brenig James
(@BrenigJ) reported
from
Bomere Heath, England
@Plusnet Your service is shockingly bad. I'm a new customer. If you want to keep me then sort the problems out that YOU caused, and start training your staff to be helpful.
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Plusnet
(@Plusnet) reported
@jonbarony Hi John, I'm really sorry about the issue and just glad it's been resolved. Please feel free to send us a DM with your username if you'd like us to look into it or if there's anything further we can help you with at all. - Adam - Plusnet Sheffield
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Oliver Taylor
(@OliverT1998) reported
@Plusnet Hi Tony, I have tried it on both wired and wireless. The timings also seem to vary with the packet loss in the sense that some days it’s all good and others it’s bad. Or it’ll be stable for say 30mins and then all of a sudden pings go up and packet loss happens
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blue2boot
(@blue2boot) reported
@Plusnet CHOOSE ANOTHER COMPANY Problems from day one. They aren't interested. #plusnet
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Elle May
(@ElleMay44) reported
@Plusnet Hi, having issues with plusnet WiFi yet again. I have tried to look at fault checker but the message says not available. Any help would be appreciated.
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John Barony
(@jonbarony) reported
@Plusnet @Ofcom Although the issue was fixed by myself, there is still no explanation of why a customer would have to reset there router password when a person password hadn’t been changed by myself across any part of the plusnet network until it was needed to be done regarding router
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Delving Into Indie Dev
(@MisappMedia) reported
My current experience with #plusnet is without a doubt the single worst experience I've ever had with any provider of anything. They provide support *only* through Twitter. Gave me an email that bounces. They have a number to ring, but ring with what?!