Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 11/20/2025 09:00

November 20: Problems at Plusnet

Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Worst company , use anyone but them.

  • covenbry brian cator (@covenbry) reported

    @plusnethelp I cannot get a decent speed up in my bedroom. the router is in a place where it isn't covered or hidden. I have followed the steps. most of the time it's OK all over the house, but not the bedroom. how can I extend my WiFi and can plusnet help?

  • Patriot_1982 Patriot_Sheff (@Patriot_1982) reported

    Forgot to mention Christmas Eve PlusNet staff told my dad on the 5th phone call to go out and buy a dongle Christmas Eve and connect to vodaphone !! (Fobbed off again). You promote a great service which is false from what I have seen it’s a complete disgrace

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Don't use the , the worst company. No Internet for 20 days and no solution.

  • StevenkloppLFC steven Klopp (@StevenkloppLFC) reported

    @BBCSport I handed in my application as well, never got anything back due to my dodgy WIFI, well you win some and lose some but im just letting Poch know i wouldve got the job if it wasnt for Plusnet!!

  • miss_ventura3 Miss Ventura (@miss_ventura3) reported

    @plusnethelp @Plusnet Hi, an engineer from @WeAreOpenreach came to our area today and since he has left our internet has been down. I called today but I was put on hold for 30 mins and the line cuts.

  • paulvgreenall Cllr. Paul V. Greenall 🐾 (@paulvgreenall) reported

    Dear All, @Plusnet are awful. We signed up a few months ago and they have provided a dreadful service. Now they are demanding a fee for leaving them. DO NOT GO WITH PLUS NET!

  • martinsinclair4 martin sinclair (@martinsinclair4) reported

    @Plusnet If I don't receive a response I'm taking legal matters in to hand, you cannot leave vulnerable people without any help, I am contacting legal advice over this

  • Patriot_1982 Patriot_Sheff (@Patriot_1982) reported

    @Plusnet are you going to finally sort out my parents connection or just fob them off once again. They signed up to your service end of November and the service is still not up and running correctly (0.5mb download speed) is pathetic seeing as you promised 30 meg.

  • fitzmauriceg Guy Fitzmaurice #3.5% (@fitzmauriceg) reported

    @Plusnet I am awaiting a response from "Plusnet's award winning UK-based customer service team"