Plusnet Outage Report in Newtownards, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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inkedup_britishjamaican
(@inkedcaribbean) reported
from
Belfast, Northern Ireland
@Plusnet please improve your customer service
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Patrick
(@PatrickMBelfast) reported
from
Belfast, Northern Ireland
@Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sophia Soames
(@sophiasoames) reported
@Plusnet Anoush darling I have 19 messages in the inbox. Your webmail won't allow me to delete them, since yes, you have changed my password and confirmed that with me in DM. Just fix it!
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Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️🌈🇪🇺
(@veritysmart) reported
@Plusnet Can someone please activate my SIM as agreed in DMs. I am disabled and have been left without a network all day! I’ve already been made to jump hoops and hurdles. This is getting ridiculous how hard you make it for disabled customers. Too many barriers!
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Tones
(@Tones46992228) reported
@TalkTalk I was thinking of signing back up with you but your speeds are slower than i'm getting, or would be if i was actualy getting a service from Plusnet.
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Carl Gibson
(@el_gibo) reported
@Plusnet hi I joined you at beginning of July and have had several instances (7 or 8) where there has been connection issues. Any idea why?
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Suzy Richards 🇪🇺
(@serichards) reported
@Plusnet I’ve changed phones. Other people are having trouble according to the farm shop. My phone works fine elsewhere so it’s just this location that is the problem.
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Claire..x
(@clairewebb23) reported
@Plusnet Is the Internet down in NG9 area?
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andy
(@andy17467869) reported
@Plusnet My internet has to be the worst on this planet ...on my phone I get no connection no network no this no that...so have to use data in house ...not right
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M Fabbeni
(@domino68) reported
@Plusnet Is there a known issue with broadband in the CW2 area? Mine is dropping out frequently and the speed is down to 5mps.
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Snakeskin
(@SnakeskinServer) reported
@Plusnet Internet connection has very high latency (over 200ms on various speed tests) and much slower speeds than normal. This has happened today and Tuesday. I’ve reset all my devices and the issue persists.
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Sophia Soames
(@sophiasoames) reported
Day four with no access to my emails. @Plusnet claim to have Net-ops working hard on the issue but all they have done is disable my password and fob me off, At my wits end now as the Sheffield customer service team throw ''rate our service'' texts at me. Seriously?