Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 12/11/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Vortex_of_Truth Vortex_of_truth (@Vortex_of_Truth) reported

    Drop outs tonight from @Plusnet. Again. Never going back to them once I'm finally released from my 2 year sentence with them.

  • sheard82 The Shearded One⚔🙂 (@sheard82) reported

    @rr123xx @Plusnet Told me on the phone dont cancel you're direct debit otherwise you wont get a refund

  • SvtHoff Saskia (@SvtHoff) reported

    @Plusnet I am a new customer and switched to you - and fiber broadband - to get a better connection. Overall really good, but the broadband connection drops for 15-20 seconds every time it rains. What is this and how can it be fixed? The rainy season is upon us!

  • maffmond Maff Butterfield (@maffmond) reported

    @biglunty @JoeStephenson96 ****, that's reminded me I saw the bloke from the Plusnet adverts at Orlando baggage carousel

  • H34th3r87 Heather (@H34th3r87) reported

    @Plusnet my broadband is up for renewal but why is it always cheaper as a new customer? It's the same every year. Can get it a lot cheaper elsewhere.

  • KireeP24 OGKP24 (@KireeP24) reported

    @Plusnet I've sent several messages and no one is replying to any of them?? Worst customer service to date. I will be looking to cancel. Awful provider.

  • Alvarito Alvaro MA (@Alvarito) reported

    @Plusnet Hello, what happens to my service price when I don't renew into another term bound contract?

  • SenorStefan Stefan (@SenorStefan) reported

    @Plusnet please can someone on your complaints team look at question 250751947? Support agents are not understanding the issue and constant delay on a new connection and resetting a 30 day SLA is absolutely naff. MDU build was done BEFORE order placed. External build is the issue

  • MasonLathe Mason Lathe (@MasonLathe) reported

    @Plusnet is there a service issue? Haven't had internet since 5pm yesterday, text bot says it can't find an issue and to call support but wait time is over 60 mins?! light on hub 2 is orange and has been since yesterday. Done all the resets and power cycles and still nothing.

  • jay_hp Jane 🐶🐈🦊🦜🐎🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@jay_hp) reported

    @Plusnet I DM’d you 2 days ago & haven’t had any response apart from automated reply which doesn’t cover the issue I have raised. Do you not accept DMs any more?