Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 12/14/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Dorothy3737 Dorothy💙 (@Dorothy3737) reported

    @AndyWoodturner We're with Plusnet now. There is always a battle with BT. I said I would leave after their charges. New price still high. Left to go to plusnet and got a call to pricematch plusnet. Crazy. The worst thing is,plusnet is a subsidiary of BT. No need for this crap.

  • Tetu0912 Sue Morse (@Tetu0912) reported

    @Plusnet Brilliant customer service on the phone just now, very straight forward #thatlldo

  • JGM_Gregory John Gregory (@JGM_Gregory) reported

    @plusnet Hi, contacting you with 2 issues I need resolving if that is OK? John

  • PeterJWild73 Peter J Wild (@PeterJWild73) reported

    @plusnet. You've transferred my broadband service a day early and not sent me the router. You've charged me for it the hardware and have not delivered it. You've not responded to three emails and one tweet. Is the level in of service I can expect to receive from now on?

  • IIUKIIBADWOLF Deane (@IIUKIIBADWOLF) reported

    @JakDahlia Yh, had TalkTalk a few years ago. Internet stopped working after a year and they wouldn't do anything about it so went to plusnet, no problems with them.

  • speedboy327 Brian Smith (@speedboy327) reported

    @Plusnet Pathetic customer service sent DM Thursday still no reply to my question incredible 😡

  • ntilling Nicola Tilling-Clarke 🏴‍☠️ (@ntilling) reported

    @Buck1e @JasonManford He definitely has Plusnet, it’s awful!

  • Plusnet Plusnet (@Plusnet) reported

    @boabsmith45 Hi Michael I'm sorry for us taking a long time to reply, we're much busier than usual at the moment. I'm sorry that there's been an issue with your service too, I'd like to make sure were doing all we can to help, please send us a DM with your username. - Adam - Plusnet Sheffield

  • gjb121 geoff bowtell (@gjb121) reported

    @Plusnet Whenever I see plusnet I can’t help linking them with the terminator

  • tacgnol_si_gnol Tacgnol (@tacgnol_si_gnol) reported

    @Plusnet Are you aware of any issues in the West Midlands right now? Getting significant timeouts and packet loss when attempting to browse the web.