Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 03/27/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • martinrhickman Martin Hickman (@martinrhickman) reported

    @Plusnet #scam service more like. Takes money and don’t provide the service

  • Goulden_David David Goulden (@Goulden_David) reported

    @Plusnet Good, can you fix my email? Probably not it has only been 6 days…

  • smplfyi m (@smplfyi) reported

    @Plusnet I have a simple technical question regarding EE MNVO and support of Carrier Aggregation. Is there an email where I can ask this of plusnet please or where best?

  • Maccas17 Paul (@Maccas17) reported

    @Plusnet @Plusnet hi Sammy, thanks for the reply. I called when ur lines opened this morning and got sorted. A Plusnet change on Saturday had broken my account. It appears as a long-time customer my particular user account configuration was unfortunately not considered.

  • BeakerRick Rick Leeming - Beaker (@BeakerRick) reported

    @Ms_Samarax Plusnet are ok. They're owned by BT, but they are the discount brand. I was with them for years until Inhad a line fault that BT said they couldn't fix.

  • reesmf Matthew wears a mask (@reesmf) reported

    @Plusnet I’m trying to attend a Zoom call with 7 Mbps download speed in postcode KT2 when I am expecting 60 Mbps+. Is there a problem?

  • MrPeterLambert Peter Lambert (@MrPeterLambert) reported

    @cylondog @Plusnet I don't have any service problems, but I've been told it's cheaper to cancel and use another provider than to move home with @Plusnet - I guess they want to thin out their customer base a bit.

  • NoWarning_Sign attention thief 🛼 (@NoWarning_Sign) reported

    @Plusnet appalling. Ruining our life. Due to their inability to confirm the account is closed and no payments are outstanding, we CANNOT GET A MORTGAGE. And no one in @plusnet can or will help us. DONT USE THEM @MartinSLewis

  • B4rry Barry Sharp (@B4rry) reported

    @Plusnet Hello, I'm a PlusNet Broadband customer thinking of moving over to your mobile setup. A vital question is: Are your SIMs 5g?

  • sam_priceless Sam Price (@sam_priceless) reported

    @Plusnet I'm experiencing a severe degradation on my line speed down to 1.2MBs from ~6.0MBs are there issues in the Newcastle area?