Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 12/10/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ZZleeZZ More Fun Making It (Lee) (@ZZleeZZ) reported

    @wcrpaul I have backup WiFi on a separate router with openwrt installed. That was just because the last plusnet router was so bad. 2 to 3 drops a week requiring complete reboot.

  • MikeSkarratt Mike Skarratt (@MikeSkarratt) reported

    Plusnet Broadband - award-winning customer service my arse! Liars offering slow unreliable connection, failing to keep promises and dates. Avoid!

  • concretism_mus Concretism (@concretism_mus) reported

    Anyone else having terrible intermittent internet connection with @Plusnet this morning? Disconnects every 5 minutes. Completely unusable. #plusnet #plusnetdown

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    The slow response to fix shows Plusnet has no night cover in case of emergencies. So guess everyone has to wait until 9am or something to get action? Other people up n down the UK have same problem, can't authenticate with BT to get net access.

  • roxmking rOXANNE KING (@roxmking) reported

    @Plusnet i keep trying to cancel the sim and get my money back but no one gets back to me. I have not used the sim and want my deposit of #£7 back plse.,

  • giorgio23k Giorgio_g (@giorgio23k) reported

    @CapitalSteez12 @Plusnet Same problem for me, I'm in East London. The light on the router is the right colour but no Internet

  • cpt5lymer theRealCpt5lymer (@cpt5lymer) reported

    @Plusnet internet down wtf !! I watch **** at night sort it out !

  • Rak1B2 Rak (@Rak1B2) reported

    @Plusnet Hey I'm unable to make a call. How long will the service be down for

  • Putih1997 Nicola Kirby (@Putih1997) reported

    @Plusnet I currently can't connect to my internet. The hub is just orange. It went off last night but I still don't have anything. I've disconnected and reconnected and tried to sign in online but it didn't let me.

  • TimMarcus76 Tim Marcus (@TimMarcus76) reported from Swanage, England

    @Plusnet no internet since 1am! What’s going on? Down detector reports multiple issues…