Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 11/30/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • emilyclancy Emily Clancy (@emilyclancy) reported

    I’d love to move to a different supplier and go elsewhere but since nobody can tell me if my line is sorted/connected/completed I’m worried that I’ll start the whole loop of problems that @Plusnet blame on openreach all over again 🙈🙈🙈🙈

  • LutineBelle Lutine Belle (@LutineBelle) reported

    @ShippersUnbound @virginmedia I don’t know if this is helpful to you, Tim, as I don’t know where you live and what media package(s) you have, but our internet service and landline provider for many years has been John Lewis, who use PlusNet to deliver the services, and we have had no cause for complaints.

  • kobb Michael Corbett (@kobb) reported

    @plusnethelp I switched to PlusNet on 3 December and am getting really poor service. What are your guidelines re giving customers a refund?

  • rehankayanii Rehan Kayani (@rehankayanii) reported

    @Plusnet And you had contract for almost an year and still internet doesn't work properly and keep getting fake promises. Rip off company

  • klapsunj hrbsybw (@klapsunj) reported

    @daryl_ei who you with now? i have been with talktalk, plusnet and now sky and they have all been utter ****, i dont know who tf to go with now lmao

  • steveclark1955 Steve Clark (@steveclark1955) reported

    Day 3 without e-mail, and still NO ACTION from @plusnethelp @plusnet who created the problem!! #verypoorservice 😡

  • ebrousse Emmanuel Brousse (@ebrousse) reported

    @Plusnet couldn’t wait to move my Fibre Broadband back to you - I used to be with you years ago with no issues! but what a disappointment.... slow, unreliable and actually worst than my previous one!

  • HarveyWaddi big rock with man (@HarveyWaddi) reported

    @Plusnet this is stupid now, I’ve contacted your support and I’ve gone through all the steps and my connection is still ****. It’s ******* ridiculous, I can barely get anything online done

  • PhillPhillbull Phill (@PhillPhillbull) reported

    @Plusnet received a reward card for signing up with you from pure card. Impossible to register website can not be found. Can you solve this before I cancel my contract with you

  • parfo74 dean parfitt (@parfo74) reported

    @73Underwood @SkyUK Go with plusnet Steve, that's who I'm with, had no problems whatsoever and English people on customer service.