Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 12/01/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ElleMay44 Elle May (@ElleMay44) reported

    @Plusnet Thank you for organising the refund. It wasn't made clear that we would be left without a service for a few weeks. I even spoke about the new router arriving before moving in and was told its often there waiting.

  • Annas_Kitchen Anna P (@Annas_Kitchen) reported

    Been unable to watch tv for two days because it says the wifi is too slow. What’s that about @plusnet ?!?

  • mrsslloyd Sharon Lloyd (@mrsslloyd) reported

    @MoneySavingExp @Plusnet @Plusnet so the ‘fault’ is no longer a fault and a home visit is required. Terrible communication/feedback.

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet why does my contract sim cut me off at the 2 hour mark, I had calls to make to #halifax who take 1 hour 45 to answer calls and was busy having an issue fixed when the phone cut off and I couldn't be arsed to wait another 1 hour + on hold to contact #halifax again

  • JenWilliamsMEN Jennifer Williams (@JenWilliamsMEN) reported

    The definition of modern life: having to Google to find out how to find out what my plusnet landline number is, so I can text the bot to tell it it’s broken

  • harald_b WG (@harald_b) reported

    @Plusnet Signal is useless when you cannot make a call - without VoLTE. When VoLTE, 5G and WifiCalling?

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @Plusnet Signed up for BT Sport app. Went through all the steps but unable to activate BTID and they are no help in sorting it. Can I cancel without cost? I am no prepared to pay for something I can’t access.

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @bt_uk I have taken the BT Sport app with Plusnet. I got the page saying you have setup my BTID, and an activation email. I click on activate now but it says allow at least 5 minutes before doing so and also ‘there is a technical issue’. I don’t have the ID and I can’t activate.

  • gallhalla Graham (@gallhalla) reported

    @mapledelight69 @Plusnet Im having exactly the same issue

  • IndyGraps1984 🐯🐯🐯 (@IndyGraps1984) reported

    @Plusnet how do you cancel your contract with yourselves please? Cannot find the easiest way of terminating it?