Plusnet Outage Report in Newtownards, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (15%)
-
E-mail (8%)
-
Total Blackout (8%)
-
Phone (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
-
itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
-
Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
-
Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
-
Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
-
Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Colin Hutt
(@Jabba1967) reported
@virginmedia Hi team, getting confusing messages. New customer 786074903 Spoke to Rachel yesterday as my kit arrived but didn’t want to install yet as still in contract for another 4 weeks with PlusNet.Rachel confirmed OK but today I have text asking me to install in 12 hrs? Help
-
Sandra O'Hagan
(@slohfaith) reported
@Plusnet Just had shocking customer service. Internet down 3 times in a month including now. Have to wait 3 days for engineer but thats my problem. Wow! Bad attitude, too. I work in customer service. Very disappointed.
-
GileadStaffs
(@GileadStaffs) reported
@Plusnet I’ve already submitted a complaint .. you’ve offered me a free month .. and you want to see proof of what I spent on mobile data !!! It cost me MORE per month to move to you .. I moved because of your alleged excellent customer service .. 😡
-
Tom Fox
(@TommoTheTurtlle) reported
@Plusnet Why does a new customer at my address get offered faster broadband at the same price than we are currently getting? Doesn't seem particularly fair when we've been loyal customers since 2015
-
Plusnet
(@Plusnet) reported
@Documark @mumma_val Hi there Mark, I'm really sorry that you've had such a poor experience with one of our advisors, please be assured that we will be feeding this back internally so that this doesn't happen in future. Could I get your plusnet username so we can do this? - Owen - Sheffield
-
Craig Crowton
(@craigcrowton) reported
@Buster_comedy @Plusnet @TalkTalk I will be on the hunt tomorrow as I hate paying for a service that doesn’t deliver. Hope your ok pal and that you have had a good Christmas and New Year.
-
Plusnet
(@Plusnet) reported
@jak_richards Hi there James, sure and sorry to see there's a problem with that. Can you get back to us on a DM with your mobile number please? Sorry for the delayed response by the way, we've been much busier than expected. - Adam - Plusnet Sheffield
-
Susan Garwood
(@SusanGarwood1) reported
@Plusnet we've upgraded our broadband with Plusnet and there's issues installing the line. The 3rd review is now due 10th Jan but we still paying for the service. Can you assist?
-
Irene M
(@siomhaithmhic) reported
@Plusnet why is the mobile signal so bad at G69 postcode? Only H at best. This is in a major city with no obstructions. Has been like this for over a week. Is there an issue with the mast?
-
Highroad Fella 🏴🇮🇪❤️🇺🇦
(@Andysgonewalkin) reported
@Plusnet I'm replying here to give a heads up to any prospective future victims of plusnet's "award winning customer service". After 3 months of dropping the ball and 6+ no shows (today included), I've now cancelled the order. #scamnet, go f yourselves🖕