Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 01/30/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EveJack08071600 Eve Jackson (@EveJack08071600) reported

    @Plusnet internet keeps cutting off and speed test on google was poor! Having to pay for more data to actually be able to do some work!

  • higheight Neil (@higheight) reported

    @BobaFatt @virginmedia @Plusnet Can't believe how badly you've been treated by them mate, it's a comedy of errors. Not that it's funny given how much you've had to pay out on mobile data. Clowns.

  • ReaJones Rea Jones (@ReaJones) reported

    Anybody thinking of going with @Plusnet do no bother. Been almost 2 weeks with no internet, 4th day of sitting in and waiting for engineers hoping they’ll turn up! Very poor service! AVOID

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @Plusnet @OpenreachHelp Pls work together! Endless Cease & Reprovides, numerous Lift & Shifts still no broadband. ‘Nothing more I can do’ from all but 1 engineer (Dave 14&16th Aug) only engineer who stuck with it till he got the job done. M.W. Pls HELP -ACTIVATION NOT AGGRAVATION

  • smizz sarah smith smizz ✏️✏️✏️ スミッツ (@smizz) reported

    @tryingtobeaDr which provider are you with? BT are supposed to give never dropout of coverage wifi, as you can use your cellphone as a hotspot with them. We've been through all the providers here: Sky internet - seems the most reliable of BT, talk-talk, virgin, Plusnet & is the cheapest!

  • BobaFatt Bobby Xennial | DJ BobaFatt (@BobaFatt) reported

    @higheight @virginmedia @Plusnet Thanks, will check them out. Can't be any worse than Virgin, that's for sure! Unbelievably bad.

  • PaulStillman5 Mendip Sid (@PaulStillman5) reported

    @Plusnet "award winning cust service" this is the company that referred 2.5k ex customer details to a debt collection agency! Other providers are avail.

  • 19mufc79 exilednortherner 💙 (@19mufc79) reported

    @Plusnet sorry for the feedback I left last night saying the service was sh*te...a very lovely man called Martin sorted out the router issue this morning and reset it all. Jobs a goodun. #plusnet

  • faithbater Faith ♡ (@faithbater) reported

    @Plusnet my wifi says connected but no internet/ authorisation needed. It has been like this for the last 2 days. Everytime I click on the hub page is says connection is fine but its not working

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @Plusnet "Broadband Provider of the Year Winner 2021. We won four big trophies at this year's event including Best Provider Customer Service for an incredible eight years in a row”. OKAY, SO WHY CAN’T YOU GET MY BROADBAND WORKING?? 10 days with it, 14 without. No prize from me.