Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 12/25/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FenlonPhilippa Philippa Fenlon (@FenlonPhilippa) reported

    @Plusnet we’ve had ongoing issues with you since our first order at the beginning on September. 9 orders have been cancelled and we have been promised a call back on 3 occasions and never had it then. Should have heard today further details of a new line but again no contact.

  • toryhater69 ryan (@toryhater69) reported

    san miguel in one hand, plusnet customer service advisor in the other 💯💯💯

  • isabelaimee isabel aimee (@isabelaimee) reported

    @Plusnet my older neighbour needs your help: his landline with you hasn’t worked for over four weeks. He cannot contact you to get it fixed. I have his details. PM me please, urgently.

  • scarlettlady198 Gemma Louise (@scarlettlady198) reported

    @Plusnet trying to report a broadband issue but no numbers are working

  • Phl60214122 Drs Pill 💊 (@Phl60214122) reported

    @Plusnet @MarcAllera . Called plusnet and spoke to a rude , arrogant person. Lied to by the retention team member. Raised a complaint and no one got back to me for 8 days. Called today and told they don’t have a complaints team . Imagine the vulnerable people being taken advantag

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @Plusnet Id rather be updated via here, that way its in the open. We also had a busy schedule, trying to run a business,we could not take any payments, once again. You said in your email that the “engineer had fixed the problem” it must be someone else's problem. Ours has not been fixed

  • RusseldMcLean Russel McLean (@RusseldMcLean) reported

    @vpeanuts @SkyUK I found Sky utterly hopeless when I was with them (if you can, I'd move to Plusnet where almost everything has been sorted as soon as issues arise)

  • Side_eye_master Side Eye Shibe (@Side_eye_master) reported

    @Plusnet travelling in Brazil and cannot cancel my smartcap so am stuck with having to use free WiFis. Your help line number to call from abroad doesn't work. It's negatively impacting my trip! WHY isn't there a cancel option online? NOT GOOD AT ALL!

  • YAGWG The Man Who Shouldn't Exist (@YAGWG) reported

    @Plusnet Hi Will, I did get it changed. Then I had to change it again yesterday because someone was using my credentials to send spam (according to an email I received from Plusnet). I've raised a complaint when I spoke to Stuart on Fri evening.

  • AMLeditorial AMLeditorial (@AMLeditorial) reported

    @ChadWeather So switch. Plusnet isn't completely crap.