Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 11/29/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • beonix460 Tony Gibbs (@beonix460) reported

    @plusnet no mobile network yesterday and still today.. Carmarthen SA33 area

  • removinggoose Removinggoose (@removinggoose) reported

    @Plusnet please reply to my dm, internet being switched to you and has been disconnected from previous supplier since early hours. Not working yet

  • 5corpionPrince Prince90612 (@5corpionPrince) reported

    @Plusnet Would you be able to sort something out for me. I have problems paying bills and BT Home Essentials offer what you are offering me but for £20.00 a month. I recently lost my father and we were halving all bills but since he has gone I am paying all of it and I'm on brink

  • kirstii03 Kirsty 🌻 (@kirstii03) reported

    @Plusnet Hi there. I've tried to log in to my member area to send a message but unsure how to do this. I had an issue with my phone line and the broadband stopped working. I used the text service to check for a fault and it came back saying there was and to book an appt...

  • hartcharlotte CH (@hartcharlotte) reported

    Yet again no help from @Plusnet - a misunderstanding on my behalf…. Maybe get your employees to make it clearer when taking to customers! Vile company with poor customer service. #avoidplusnet #CustomerService #vile

  • SamsaraLosingIt Samsara (@SamsaraLosingIt) reported

    @Plusnet Hi everything is fine no issues with my service just when my contract is up on the 30th I shall remove it so I'm going to ring up in a week or so too give the notice

  • HollyDunn1 holly anne (@HollyDunn1) reported

    Nothing but problems with @Plusnet and my internet hasn’t even been activated yet. Customer service seems to only reply or answer the phone when it suits them 😡

  • RichardSilvert3 Richard Silverton (@RichardSilvert3) reported

    @Plusnet WiFi has been down since 5pm yesterday! Any idea of when this will be fixed in the BH14 area??

  • lizcrippinmusic Liz 🎶 (@lizcrippinmusic) reported

    @Plusnet I was told that I’d have broadband with you from today, and my old service has ended so I’ve got no broadband, but the email you sent says I’m not getting broadband with you until 21/3! I can’t manage a month without wifi please can you help? Thanks.

  • 5corpionPrince Prince90612 (@5corpionPrince) reported

    @Plusnet I know you probably wont let me go without adding the charges but please Im begging u to help me. Ive been unemployed for 13 years due to medical reasons & all these bills are building up. Its hard to go shoppin with little money left.Been your customer for over 6 years