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Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

Why is my Plusnet service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Plusnet

Plusnet is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • gemmacaddell86
    Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor
    itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SycamoreFlint
    SimonF (@SycamoreFlint) reported

    @Ephemeral_Goods @Plusnet Bizarrely, I am a longtime customer of JL broadband and have suddenly for no reason got an email from them saying how sorry they are I'm leaving them. I'm not! So I'm kind of having the opposite experience to you but yours is very odd.

  • weasy33
    Lou (@weasy33) reported

    @plusnethelp @Plusnet hi, still having trouble with our broadband (nothing since yesterday). Hub says it is connected but all devices are asking us to "sign in".???? Please help! We work from home! #help #plusnet

  • weasy33
    Lou (@weasy33) reported

    @Plusnet Good morning, I need some help with my broadband. It hasn't been working since last night and nothing I do is letting me "log in". Says connected but not letting us access Internet. We work from home...help needed urgently!

  • westfieldeditor
    David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Your service is pathetic. Failure to read an email for 17 days, cut off in error and 2 depts at least contradicting each other.

  • 57u
    S̕t̴u̕ (@57u) reported

    @Plusnet Broadband issues? Makes working from home a little difficult! Give us an update?

  • GilesMeehan
    Giles Meehan (@GilesMeehan) reported

    @Plusnet I would, but the link doesn't work

  • stevemrhappy
    steve williams (@stevemrhappy) reported

    @Plusnet every night at 10.40 my internet goes down. I pay for the fastest but am getting nothing. I expect you will want to sort this out

  • cornishbirder
    Geoff Barter 〓〓 🇪🇺 (@cornishbirder) reported

    @sferguk @SkyUK switched to Plusnet , Sky was awful

  • westfieldeditor
    David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Even better yet. Customer service in Leeds said could reconnect now, only for Sheffield dept to turn round and say 12 more days at least! Get a sodding grip.

  • veryoldbilly
    Bill Swan (@veryoldbilly) reported

    @plusnethelp @Plusnet My home phone line still not working. I've tried your online phone checker - 'The result of your line check is unclear'. Please help asap.