Plusnet Outage Report in Newtownards, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cat Obbard 💙
(@CatObbard) reported
@AlishaStringer @Plusnet That’s so poor! I’ve had the usual advice that just signposts you to other sections of their infrastructure. Basically leaving the customer with all the legwork. Suspect they have a long queue of folks they are dealing with due to response time. Not impressed.
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Emily Wong
(@EmsWong1) reported
@Plusnet is there an outage or reason for such slow connectivity lately in South East London recently? Be great to be kept informed.
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Julian Philpot
(@cooljools58) reported
@Plusnet Hi Plusnet. I called you this evening to switch from Virgin Media, partly because you supposedly have better customer service. The last words of your "sales" agent as "Can't do nuffin for you" when I objected to a hidden price increase. In case you don't hear from me, that's why.
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Adam Fidler
(@adamfidler) reported
@Plusnet hi - have been disconnected from my Internet connection this morning (was fine until about 20mins ago) - now have a red light on the Internet connection indicator of my router - I think I’ve logged a ticket via troubleshooter but can’t see any ref, can you help please?
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Shabir Ladak
(@s5ldk) reported
@Plusnet hi I have already cancelled my contract however you insist on charging me You are also holding a credit on advance line rental.Can you refund this, cancel my contract and stop charging me. After a very poor service, I will reporting this to Ofcom.
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Nicola Walters ⫩
(@NicolaHaslam11) reported
@Plusnet Morning. I'm still waiting for my new customer reward, can you advise when I'll receive it please?
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Kate W
(@kateweb) reported
@Plusnet I placed an order on 13 May and both service and communication so far have been terrible. I'm now on my third phone call in two days, trying to fix this so I actually get broadband, and Plusnet's yet to do anything it agreed that do. Absolutely infuriating.
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Dylan Hall
(@__Dylan__Hall__) reported
@Plusnet Nice of you to help me with my question that was asked an hour ago, it's clear what your priorities are, and its clearly not customer service!
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That Man Gaz
(@Big_Fat_Gaz) reported
@Plusnet Went down at 22:00 on Monday 17th. Came back Afternoon of Thursday 20th.
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PJN
(@pj_neris) reported
@Plusnet my home WiFi connection gets disconnected from the Internet frequently only to reconnect after a few seconds. It affects my VOIP calls that drop out & require calling back. If this is a permanent tech issue or a company policy for load management I will change provider