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Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

Why is my Plusnet service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Plusnet

Plusnet is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • nigelivy
    Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • inkedcaribbean
    inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

  • PatrickMBelfast
    Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • internetsense
    Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • itconor
    itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • gemmacaddell86
    Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • cattt82
    Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74
    Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @claire_turp Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor

  • CJ59315408
    CJ (@CJ59315408) reported

    @Plusnet Yeah. My New Years resolution is to switch to a new provider as soon as my plusnet contract is up. Ideally, a new provider whose router doesnt have to rebooted at least three times a day ! Shite.

  • SJSpode
    SJ Spode (@SJSpode) reported

    @MattNealRacing Plusnet is owned by BT but tends to be cheaper. Good service too. Would recommend 👍👍

  • NeilSGrainger
    Neil S Grainger (@NeilSGrainger) reported

    @chrishallrides @virginmedia The only way you can "negotiate" a lower price is to cancel. Not threaten to cancel, you actually have to cancel. Then they ring you back with all these amazing deals they couldnt offer before. I gave up after 12 years and moved to Plusnet.

  • ClassH12
    ClassH (@ClassH12) reported

    Can you help Plusnet. It's not the router etc as done all tests

  • bharhadar
    Playboi Bharcardi (@bharhadar) reported

    @reynlord @Plusnet @WeAreOpenreach I’ll fix it

  • coldcoffeeshits
    coldcoffeeshits (@coldcoffeeshits) reported

    @reynlord @Plusnet @WeAreOpenreach Just so I understand this, it goes goofy as **** outside along the wall, through the ******* window and in through the window ledge into a plug that isn't properly installed? These ***** better give you a years free internet to go with this botch.

  • SpiritMan_
    WⒶldmeister 𓃢 (@SpiritMan_) reported

    .@Plusnet You have a support email that you say doesn't work. Your live chat never works. I want to email you about ending my contract. Please provide an email.

  • PamillaBAV1
    Crone(akaCorona)🤒Alone😷 (@PamillaBAV1) reported

    @Louperb @TalkTalk @Plusnet I'm lucky with speed etc. Had an issue when it was off over a weekend early Nov but that was down to a **** up at the BT exchange

  • ibeeby
    Ian Beeby (@ibeeby) reported

    @V96GLF @virginmedia When you select an alternative provider, avoid PlusNet - their customer service competence is lower than that of Virgin even though their technical competence is marginally better.