Plusnet Outage Report in Newtownards, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Beachcomber
(@jhall_m25) reported
A couple of days ago, my broadband slowed down, I did all the usual maintenance stuff on the router etc & left it a day or so to monitor. No better today so text Plusnet & within 5 minutes the tech had called back, run line checks and contacted Openreach. Brilliant service
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Plusnet
(@Plusnet) reported
@annarankin16 Hi Anna, thanks for getting in touch and I'm sorry to hear you're still having issues with your connection. I've updated the fault ticket with more info regarding this matter. -Tony Plusnet Sheffield
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Anthony Sargent
(@anthonysargent) reported
@Plusnet i can not believe you dont support SMS short codes 🤯 How is this not flagged upfront before you switch providers. Madness. Is there a plan to bring in this function?
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Kev Quirk
(@kevquirk) reported
@ChrisWiegman @Plusnet I was shocked how fast the 4G was, actually. Latency isn't as good, but I'm not a gamer, so that won't be a huge issue.
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LMJ
(@lmjhoney) reported
Dear #Plusnet When you put me on hold and play that God awful teenage dance music it does nothing but make me want to throw the phone out the window or at the very least turn it down so I can’t hear it. Can you please stop playing crap music every time you put someone on hold?
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The Captain ♿
(@grumpywonky) reported
Hi @Plusnet can you confirm why your policies fail disabled people so consistently? You restrict what can be done online so I have to have someone listed on the account to use the phone for me. Why then is your phone team demanding to speak to me to clear security? #Ableism
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The Captain ♿
(@grumpywonky) reported
. @Plusnet I'd actually love to know what training your teams get re disability because it seems very clear it's not working. It is NEVER ok to ask a customer to reveal their disability/why they need accommodations - that's 101 basic #Ableism
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Beth Grieve
(@beth_grieve) reported
@Plusnet so exciting to join your service on the day you have a national outage. Don’t worry, it’s not like we’re all working from home and relying on constant internet provision… oh wait #hotspotitis
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****
(@SubZero38932270) reported
@Plusnet is there a service issue tonight. Broadband has been cut off since midnight and no way of contacting anyone.
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Plusnet
(@Plusnet) reported
@anthonysargent Hi Anthony, I'm sorry that we don't support SMS short codes and for any disappointment that this has caused. We don't currently have any plans to bring in this function but will let our customers know if this changes. Regards, Emily Plusnet Leeds 🌞