Plusnet Outage Report in Newtownards, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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MAnness
(@MAnness2013) reported
@Plusnet Hi, I can’t activate my reward card.I tried twice, and got 2 activation codes,still no good,so I sent an email on 24/11 to Card Holder Services,but no reply. Tried again this morning and got this message:- “Sorry service is temporarily unavailable”. Very frustrating!
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Plusnet Help
(@plusnethelp) reported
@thunderfudge Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt
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KG 1000
(@KateGibbon) reported
@plusnethelp @plusnet You’ve moved me to fibre without ensuring my router had been received. Having called customer services I was told that my router “supposedly” hadn’t been received, and then got hung up on. Live chat offline, 1 week on, still no internet.Can anyone help?
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🇬🇧UK
(@ukthewholeway) reported
@plusnet broadband down for 2 hours, no way of connecting Plusnet. Final nail in the coffin - appalling service
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DJAYSTEVE🎧🎤🎼
(@djaysteve) reported
@MarcAllera Have you actually investigated @plusnethelp and found out how poor they are at customer service? Is it right that I should cancel @Plusnet before the service has even started because no engineer turned up and no hub arrived till later?
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Vince
(@DatGuyVince) reported
@LooneyHoon__ @Ticker147 PlusNet... had issues a lot the last week or so tbf...
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Matthew Wallbank
(@MattWallbank) reported
@Plusnet I've messaged @plusnethelp but no reply as of yet. Only just taken a contract out with you, not even installed yet and I cannot get hold if customer service at all by phone either. Is this normal?
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Sockdust Games
(@GamesSockdust) reported
@plusnethelp U.K. a plusnet fibre customer with minimum speeds guaranteed speed of 22.7. Recently regualy I’v been getting speeds slower than 7mbs today 5mbs. Is there a service issue in my area.
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Katie Langley
(@KatieLangley97) reported
No internet for another two weeks all due to errors on their end, thanks @Plusnet, wouldn’t recommend to anyone.
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Robin Gerlach
(@RobinGerlach6) reported
@plusnethelp @Plusnet downloads speeds of 2Mbps this morning, wifi has been terrible for the last 2 weeks - low speeds at best, nothing at all the rest of the time. How you can justify charging £18.99 a month for this is beyond me. Choosing Plusnet was a mistake that I regret.