Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 11/21/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CharrFerrol Char (@CharrFerrol) reported

    @Plusnet I tried with my account name and it says not recognised. Can someone give me a call becuase i want this sorted now. Ive never had so many issues with a company before its beyond me how you win these customer satisfaction awards!

  • Smitchalot Sarah MH (@Smitchalot) reported

    I’ve had 4 months of @Plusnet messing me around now and i would not recommend them to anyone ever. I can’t even find out my direct debit amount. Currently they reckon my sign up of £24.99 is actually now £32.99?! And I don’t even have the service they initially promised.

  • CeeRav Chloe Ravat (@CeeRav) reported

    @Plusnet hi, I’m transferring over to your network and received a weird email this morning about my “number request” (as I want to keep my current number) but the email stated a completely different number I don’t recognise? Can you clarify?

  • APalaceS1 P4lace❤️💙 (@APalaceS1) reported

    This is becoming a joke. 3 engineer visits, numerous phone calls and my wifi is still down and I’m supposed to be interviewing. Embarrassing. And then you have the cheek to put my bill up @Plusnet

  • aruna_jaya67 Aruna Jayawardena (@aruna_jaya67) reported

    @Plusnet - hello ! We would like to cancel your contract immediately. Please send the link for the cancellation

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Another month and another new problem, this time random disconnects at varying times, and plenty of blocked packets. This is utter rubbish.

  • mdsabee MdSabee (@mdsabee) reported

    '@Plusnet @plusnethelp Your wifi is a massive let down. Struggling to work from home. Im sitting right next to the router and my speed is fluctuating with an avg of 33mbps/75mbps. Chris at #Plusnet is arguing that he can only accept ethernet cable results. Its wifi am paying for

  • desisla47510875 desislava (@desisla47510875) reported

    @Plusnet Ok. Hopefully, they do and no issues for tomorrow at least... Today was lost ...

  • FranHWhite Fran White (@FranHWhite) reported

    @Plusnet Our router keeps flashing orange and then green. Are there any connectivity issues at the moment?

  • Scarlet40973002 Scarlett (@Scarlet40973002) reported

    @Plusnet Since the Youview update a few days ago the box is now painfully slow! Really delayed responses when pressing buttons etc. I've noticed other people on here are also experiencing this issue. Is a resolution being worked on? @BTCare @YouViewSupport