Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 01/15/2026 20:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • marksimpson82 Mark Simpson (@marksimpson82) reported

    Good support from @Plusnet today -- ~10s wait on the phone then immediate fix to billing issues Also had great support from @fireangelsafety a month or so back when they sent out a replacement for a glitchy smoke alarm, also had zero wait on the phone

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet i have moved out of my home and into a hotel as i am waiting for the contract exchange. I am no longer using the internet service and not sure when I will have my own home. Can you please help with this issue?

  • AliceMerray Alison 🌈 ❄🇪🇺 ⚫ (@AliceMerray) reported

    @Plusnet Hi. My Internet is not working and no sign yet of (already delayed) upgrade to Unlimited Fibre Extra, promised for 16th and then for today. Please help.

  • corkifephotogr1 east coast haar (@corkifephotogr1) reported

    @Richard_Parker @Plusnet Cancel order and go to another provider - customer service is awful and even had ee/bt call centre explaining they literally have no power to support resolve issues with openreach. That’s the reason they are cheap and rubbish

  • xEmilyWood Emily Wood (@xEmilyWood) reported

    @Plusnet Oh are you able to advise or help?? :)

  • Topper293 Topper (@Topper293) reported

    @Plusnet can you please help me, you seem to have switched my phone line already, but I called yesterday to ensure this does nt happen as I have nt received the SIM

  • wayneov Wayne Vali (@wayneov) reported

    Hi @Plusnet I'm having a problem accessing the @LKQEuroCarParts website. I've tried this from a different network and it loads fine, however, when trying while on Plusnet I get a routing issue. Checked with another Plusnet user and they have the same problem, are you aware?

  • Richard_Parker Richard Parker ❤️🤍🖤⚔️ 🧡💙🤍🏒  (@Richard_Parker) reported

    @sam_26 @Plusnet Yeah I’ve been with them before and can’t remember any issues before. Think my connection dropped once and was straight through. Just a bit annoying today having had to wait an hour almost to get through.

  • StephenEPotts Stephen Potts (@StephenEPotts) reported

    @OpenreachHelp I'm frankly fed up with the number of major broadband outages in Elsenham. Three major issues in the past six months. Please sort the street box out so that a mere sneeze next to it doesn't knock out our connection. @Plusnet @BTBroadbandOUT

  • taijipaul taijipaul (@taijipaul) reported

    Hi 52 days no phone line no broadband now Plusnet tell me I will be updated on the 5th jan 23 and now Plusnet put the phone down on me and refused to talk to me what a shambles this is I am now going to speak with ombudsman