Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 11/19/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cluelessleigh Leigh (@cluelessleigh) reported

    @Plusnet Hi, I upgraded my broadband with you yesterday and selected the 1st September for an engineer visit but I've been sent a confirmation for the 15th Sep, which isn't suitable - I WFH and have a meeting that morning. There isn't an option online to rearrange. Can you help?

  • Supergios Jonny Gios (@Supergios) reported from Kendal, England

    @BTSopenreach @Plusnet very bad connection on BB here in #kendal at the moment. Can you please look into this asap. It does affect businesses.

  • LeoZeo2 Sanjay (@LeoZeo2) reported

    ******* knew something would go wrong with the Internet installation today. Missing a call by 2 minutes with no way to call back somehow allows Openreach to delay by a day? ******* what. Plusnet having barely any idea what's happening too. ******* stupid.

  • GrishoNico Crow 🛩️🎾🏁 (@GrishoNico) reported

    Hey, @Plusnet , mind explaining what's been happening? Every single day I get scam phonecalls that leave voicemails in Chinese. Used to think it was my number that was the issue. But my brother got a PlusNet SIM for a week for a holiday and within the day - he also started (1/3)

  • SaarfLondonBird Simply Lorna (@SaarfLondonBird) reported

    @Plusnet No problem - just wanted to make sure that my phone didn't automatically connect to the "at sea" service, which is mad expensive!

  • AmazingUmbrella SchmAmazingSchmUmbrella (@AmazingUmbrella) reported

    Plusnet emails not working?

  • Aachyon T Gurung (@Aachyon) reported

    @Plusnet my internet has been down for an hour. Any maintenance going on in Leeds area?

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet Sorry can this issue not be resolved today? You said Wednesday it would be back on. I am a remote worker and I can’t keep using my 4G. This is costing me a lot of money and I am so close to cancelling my account and looking elsewhere.

  • minkymoo5 Tracey (@minkymoo5) reported

    @Plusnet renewed with you last month but now being charge double the amount? Please help

  • musicologydisco Crypto enthusiast (@musicologydisco) reported

    @Plusnet No phone signal NR7 0TQ. This is a recurrent problem which has been ongoing for weeks intermittently. Whats the problem?