Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 01/30/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • syfifty sy Fifty (@syfifty) reported

    @Plusnet Do I have to leave you because you don’t support apple watch cellular

  • rogerkb2012 Roger Barrett 💙 (@rogerkb2012) reported

    @Plusnet OK; just set to Ch6. Will see what that does, but to be honest my confidence with your service is not good.

  • bizzehdee Darren (@bizzehdee) reported

    @NorthRoadCycles @Plusnet @plusnethelp You should get them to remove it anyway, plusnet has always been one of the worst providers in terms of reliability and customer support

  • thebojko Bojko (@thebojko) reported

    @Plusnet once again you are unable to provide me with the internet speeds I pay for. It's always 15-18mb. Always. Literally the worst internet experience i've had my whole life is the 8 months I've had the misfortune of choosing Plusnet. Absolute disgrace

  • NorthRoadCycles NorthRoadCycles 💙 (@NorthRoadCycles) reported

    Hey @Plusnet @plusnethelp you better get over here and remove your stuff and cancel our account if I can't even get on the Internet for more than 20mins.

  • syfifty sy Fifty (@syfifty) reported

    Hi Plusnet Do I have to leave you because you don’t support Apple Watch cellular

  • blondiesa Blondiesa #DissolveTheUnion #UseTheMandate (@blondiesa) reported

    @Plusnet This has been an ongoing problem not just for us but others as well in Kinross I suggest you contact open reach & get them to sort their boxes out as many are not getting the service that we pay for our promised contracts are not being met

  • waciende hereward 🇬🇧 🇳🇴 🇮🇸 🇱🇮 🇨🇭 (@waciende) reported

    @eddiecoke Turns out the problem was the crappy PO router. I changed back to my old Plusnet router, logged into the router admin and entered my PO router's connection username & password. Now the connection never drops.

  • BeldomN Norman (@BeldomN) reported

    What a load of crap is #plusnet s router. Been trying for a week to connect to the internet. Get signal drop signal. Cannot connect via lan at all. Will be cancelling my contract at this rate @Plusnet

  • MikeMoreton8 Mike Moreton (@MikeMoreton8) reported

    @AiberdeinQuine @Plusnet Google the issue. Your not alone. Many other customers with the same issue and Plusnet fail to adequately address it. Lost my WiFi connection 4 times today and had to reset my router.