Plusnet Outage Report in Newtownards, Northern Ireland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Newtownards, Northern Ireland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newtownards, Northern Ireland
Latest outage, problems and issue reports in Newtownards and nearby locations:
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Cat Taylor
(@cattt82) reported
from
Jordanstown, Northern Ireland
@nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.
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Gem
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
Saturday night to enjoy tv with willow not here and plusnet not working, awesome
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Nigel Ivy
(@nigelivy) reported
from
Belfast, Northern Ireland
@jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc
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Paul Reid
(@PaulReid74) reported
from
Dundonald, Northern Ireland
@DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Lord
(@Rix000) reported
@Plusnet Eee, ta fer yer prompt reply. Ow long der yer reckon yowl bi announcin'? Av bin a customer ov Plusnet fer nigh on 20 yeers an' I reely don't want ter go elsewhere. But if PN can't offer mi a eff tee tee pee connexshun when it's availibull 'am gunna jump ter then as can.
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Plusnet
(@Plusnet) reported
@thom_crabbe Hi there Thom, I'm really sorry about the connection problems and the difficulties getting through to our helpline, what happened when you tried calling?. Please send us a DM along with your username and I'll make sure we get you back online. - Adam - Plusnet Sheffield
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Rachael Parkman
(@RachaelParkman) reported
@Plusnet It’s the same old problem. Unreliable and it’s not our router.
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet Why no update re no mobile signal? Can't make calls. You need to do something and let users know. We can't email as you have no email address, can't call so we're stuck. GU27 area.
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Plusnet
(@Plusnet) reported
@steve_wigg Hi Steve, if you contacted us before 14 days, you are still free to leave even if the service has been activated. You will only have to pay a pro rata rate for any period of service provided. I'd recommend contacting our business team about this. - Cal, Plusnet Leeds
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Clinical Educator
(@ClinicalEducat2) reported
@Plusnet i want to cancel my contract please
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karen howlett
(@ayley26) reported
@Plusnet Can we get a new router? It dropped out again last night for a minute or two, our router is old. If it's a continuous problem with Plusnet,then maybe it's time for a change. We are the only ones in our street.
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Wolf Baginski💙
(@WolfBaginski) reported
@Plusnet I use wired ethernet for my Network Drive and desktop computer, but it helps a lot that my phone-line master socket, modem, and computer are close together. Not every place I have lived has that advantage.
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Steve Dudley
(@DudleyBlue) reported
So disappointed with @Plusnet - such great service for years & then we cancel the contract to move house & are hit with a nasty sting in the tail #bittertaste #poorcustomerexperince
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ailsa
(@ailsabcd) reported
@Plusnet Thanks - I'm still not clear if you need to phone and cancel if you're out of contract?