Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 12/07/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 1of1Mull 1 /1 Mull™® 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺❤️🇺🇦❤️ (@1of1Mull) reported

    @AndyWoodturner Same issues … moved from BT to Plusnet, broadband was capped at 1Mb (!), went back to BT who refused to remove the cap!! Moved again to John Lewis, who removed the cap. JL is a Plusnet wrapper, BT own Plusnet, so own JL service. It absolutely stinks !!!

  • kayleebudgie kaylee budge (@kayleebudgie) reported

    @Plusnet my internet seems to have stopped work, I’ve tried all options can someone help?

  • CalTweedy Cal Tweedy (@CalTweedy) reported

    Hi @Plusnet I’ve been a customer of yours for a while now and I was wondering if you could help me jump off a cliff x

  • woldsweather Trevor Appleton (@woldsweather) reported

    @Plusnet BBand below 8 mbps all day is there a problem? YO18 7QU

  • MarkBirch Mark Birch (@MarkBirch) reported

    Hey @Plusnet, absolutely terrible service - being unable to switch call plans outside of billing date means I'm being charged enormous sums when my relative with #dementia is repeatedly calling my mobile. I will be cancelling the service asap and never using you again.

  • Plusnet Plusnet (@Plusnet) reported

    @OliverMorg Hi Laurence, Sure, we'll be more than happy to prioritise supporting you and we've no problem communicating with you via here rather than over the phone. I'm sorry about the issue with your connection, could you send us a DM with your username please? - Adam - Plusnet Sheffield

  • tamikonatsu Amy Duffield (@tamikonatsu) reported

    @Plusnet It'll be hitting a year in September since the issue began.

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet no one has replied to me for over 3 hours !#CustomerService bad Can I get a refund

  • TonyNicol3 Tony Nicol #IStandWithUkraine (@TonyNicol3) reported

    @AndyWoodturner @Forest2Furnitur We were with Plusnet but when we installed fibre (laid the cable ourselves) we couldn't stay with them because at that time BT wouldn't allow Plusnet to offer a fibre service. But that has changed, now, so it's quite possible we'll be back with Plusnet this December.

  • RichfromSheff Rich Allen (@RichfromSheff) reported

    @ConstableChaos Indeed, it was 4 months on Monday since I started with Sky for Fibre and Landline after telling Plusnet to *******, their customer service went to the wall when they were bought by BT IMO, and don't get me started on their annoying on hold playlist.