Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 03/14/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • inkedcaribbean inkedup_britishjamaican (@inkedcaribbean) reported from Belfast, Northern Ireland

    @Plusnet please improve your customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hello_im_nik ← 🎮 📷 ʞıN (@hello_im_nik) reported

    @kayjoon it seems like they have a similar monopoly to BT, and literally fleece their users :/ I'm with Plusnet, whilst still a bt line, their customer service is good and you can negotiate with them

  • 1vorBigun 1vorBigun (@1vorBigun) reported

    @Plusnet don’t rely on them for emails they just deleted all mine they left me 4 from 2016 all my bills and support have gone

  • SynK_R SynK R (@SynK_R) reported

    @EE Ooooh guess what? Your most reliable network goes out of service once again. 6 times within 2 months. Has anyone any suggestions to a network I could move to? Because this @EE has lost its customer. Please dont suggest Plusnet, or BT. As BT owns the brands Plusnet and EE

  • Nathan93x_ Nathan (@Nathan93x_) reported

    Just found out Plusnet's automated system for placing orders cancelled my order after it was placed, I've been waiting for 5 weeks for something that wasn't coming. I think I've had every internet issue possible at this point.

  • katyotter kate spencer (@katyotter) reported

    @plusnethelp No sign of my query, sent several hours ago. I went with Plusnet years ago when you were new and one of the best things was your customer service and how easy it was to contact you.

  • alan80222735 alan (@alan80222735) reported

    @Plusnet I keep getting automated calls on my house phone and the broadband signal drops from our mobile phones like if the broadband drops ot signal

  • Dobbin 🙀🙀 (@Dobbin) reported

    @tobywilson @Plusnet Just phoned em, service outage - started 0720, fix eta 1330. Tether to phone and a bit of sledging i reckon

  • EducationAccio Liz Formby (@EducationAccio) reported

    @Plusnet is your Internet down in Tenterden, Kent?

  • Kirstysstory Kay Ashton MBE (@Kirstysstory) reported

    @Danjones_uk @Plusnet I’ve moved to BT now as I had to many on going issues. I was with them a few years and in the last year they’ve been ****. Cutting me off mid contract saying I didn’t pay a bill despite me paying in advance for a year. Then I tell them I won’t be renewing and moving BT

  • Dobbin 🙀🙀 (@Dobbin) reported

    Good morning @Plusnet broadband down in S10. LCP won't come up. Dial tone on phone is ok - send tea and biscuits! :-)