Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 11/21/2025 17:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported from Belfast, Northern Ireland

    @Plusnet Hi. I seem to be having more and more problems connecting to my Wi-Fi in the Attic. Is there something you or I can do to improve my signal up there? I keep hearing about Wi-Fi extenders. Can you provide me with one?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HelloAnnaStark Anna Stark (she/her) Available for work (@HelloAnnaStark) reported

    Hi @Plusnet , I’ve been trying to communicate with you for the last few days and I can’t manage. I have an emergency please contact me.

  • Dave_idStewart Mr David Stewart (@Dave_idStewart) reported

    @plusnethelp I’ve recently switched Broadband to Plusnet. My phone number transfer date is today (13/01/2021) and this morning my current broadband is down. I’ve had no communication from Plusnet to start the process of plugging in my router, so I have no internet access.

  • leonandmummy Jade Hodder-Unwin (@leonandmummy) reported

    @Plusnet very unhappy customer. Been waiting for a response from plus net or the reward card team since September after they told me 7days. I have been in touch since and still nothing. Think I may have to cancel this time

  • susansedeman susan sedeman (@susansedeman) reported

    @Plusnet what happened to plus net great customer service. Still waiting for a reply about my slow broadband. Not good

  • TheAlmightyWord A Non-female Casey 🌹 (@TheAlmightyWord) reported

    @SimonLukeJones Plusnet. Our flat also has a somewhat broken BT box but I don't want to get someone out during COVID, as it's stable enough. But tbf the maximum guaranteed speed was about 30 on their biggest package.

  • kevlucas29 Kevin (@kevlucas29) reported

    @Plusnet absolutely awful company and customer service! Waited since 12th December to be connected, only to be told 8th jan. Email advised us we are connected ... only to have more issues- today told 2 more weeks? Goodbye @Plusnet hello @skytv 👋

  • FreeScouser Rich Lennie (@FreeScouser) reported

    @back2normal21 @virginmedia I dumped them years ago. Orange before that. Even Plusnet are going down the same road the more accounts they take on. Promises never last long. #greed #profiteering.

  • philscowcroft Phil Scowcroft (@philscowcroft) reported

    @tweetd99 @LozzaFox Plusnet. Never had a problem. Few billing queries but for internet and stability, can't fault them.

  • eladise Daniela Othieno (@eladise) reported

    @Plusnet Why is it impossible to contact you? Broadband keeps dropping, no chat facility, waiting on phone for hours. Why are you not employing people to wfh on your chat helpline? I have to wfh and need to sort this out. DM me, this is terrible "service",not good enough.

  • CooleyHorsfall Cooley Horsfall (@CooleyHorsfall) reported

    @plusnethelp My elderly parents have had no incoming calls to their Plusnet phone for 2 days and cannot get thru' on your helpline. Your 'online' Live Chat service is actually OFFLINE. They are isolated, vulnerable and cut-off. Could you please provide some assistance urgently