Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 01/03/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DallawayO Oliver Dallaway (@DallawayO) reported

    Omg , plusnet absolutely awful. #plusnethelp your broadband is rubbish again.

  • Plusnet Plusnet (@Plusnet) reported

    @LaraEzarik You can also look to upgrade to a higher fibre speed and look to cut costs. You can check your member centre or speak the Customer Option Team as mentioned above. - Curtis, Plusnet Sheffield

  • poppylibby45 DrewPoppy (@poppylibby45) reported

    @Plusnet you've managed to cut my mother(73) off from any comms just because I wondered if there was SKY function in the area. She's not even a customer! Why?!! Connect her now!

  • fazl F@ZL (@fazl) reported

    Really @Plusnet! Can't you even manage to give customer support callers useful feedback like an estimated time to be answered or at least their queue position? Even local council helpline can do this.

  • fazl F@ZL (@fazl) reported

    I am losing my patience with @Plusnet network failures and billing system failures.

  • gail_lawless3 Gail Lawless (@gail_lawless3) reported

    @OpenreachHelp It was reported to plusnet but because this issue with the poles was reported 5 years ago and you have done nothing about it they told me to log a complaint with you which is impossible.

  • gaelmcl Gael McLaughlin (@gaelmcl) reported

    @Plusnet really poor internet here in Berkshire- any thoughts?

  • DizziPixxi DizziPixxi (@DizziPixxi) reported

    @Plusnet : According to your webpage, I’m well out of contract but I’m unable to strike a new deal. Considering that I have issues with the quality of connection, what is #plusnet going to offer me?.

  • Plusnet Plusnet (@Plusnet) reported

    @thedodomicropub I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • EsopStark Esop Stark 🔻 (@EsopStark) reported

    @Plusnet it seems there's no Internet connection in IP33. Devices are connected to the broadband but Internet is not working (exclamation mark next to the wi-fi icon). I switched on and off and reset the reuter to no avail. Help, please!