Plusnet

Plusnet Outage Report in Newtownards, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newtownards, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newtownards and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newtownards, Northern Ireland 01/31/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newtownards, Northern Ireland

Latest outage, problems and issue reports in Newtownards and nearby locations:

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Colleeneades1 Colleen eades (@Colleeneades1) reported

    @Plusnet ongoing upload issue for nearly 3mths, still unresolved, and plusnet advise us to buy our own router!!!!!

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet My router is 3 or 4 years old. I was informed it should be okay for 7 years or so. There was always an issue with the phone line that never seemed to be resolved

  • Henry55 Don Quilter (@Henry55) reported

    @Plusnet Having trouble getting phone/Internet working. Tried week to get Plusnet to sort it out. Started contract last week, engineer called last Friday (open reach). No phone or Internet yet. Waited in 3 days for someone to arrive,after being told an engineer will call.

  • tracebicyturner Tracy Antonio MIAB cert.acc. (@tracebicyturner) reported

    @Plusnet You got to laugh. You’re increasing my internet price yet I get a poor service. Then tell me you have a deal. I look at the deal and it’s £7 MORE than I’m paying now. What a joke!!!!

  • DavinaM1612 Davina Morris (@DavinaM1612) reported

    @yorkslass1972 My phone & broadband is with Plusnet. Never really had any problems with them. xx

  • elizabethmoy 𝐄𝐥𝐢𝐳𝐚𝐛𝐞𝐭𝐡 𝐌𝐨𝐲𝐧𝐢𝐡𝐚𝐧 (@elizabethmoy) reported

    @Plusnet Fantastic service, friendly efficient staff. Just switched my mobile to them. 7 years of hassle free internet service too.

  • PaulIngle4 Paul (@PaulIngle4) reported

    @Plusnet my internet has been slowing down more and more day by day to the point I can hardly get anything to work now.

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet When it was installed (as a brand new line) by bt it always had interference. They said it was a problem with the distribution box. That it had been fixed. Some days it is crystal clear. Some days it is not. It was installed not long before I signed the initial Contract

  • RaddlebarnC RaddlebarnC (@RaddlebarnC) reported

    @plusnet My broadband connection is often slow and sometimes drops out all together, I have followed all broadband troubleshooting steps and not resolved. Have done speed checks and sometimes comes back as 'very slow'. Very frustrating as need good quality video calling for work.

  • Mash369 CJ (@Mash369) reported

    @Plusnet oh dear only had plusnet for 24hrs and already an outage and no help anywhere after 8pm #notimpressed