Plusnet Outage Report in Newhaven, East Sussex, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
-
The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
-
Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
nervousgradient
(@nervousgradient) reported
@King_CJK @SkyHelpTeam Same in YO30 with me - I just called PlusNet and they said there was reports of faults in the York area but they were unable to help and their service tracker shows no issues..
-
*°:⋆ LisaMGC ⋆:°*
(@LiosaMGC) reported
@SketchNI @Plusnet you'd think for something so damn necessary (internet) they'd take the time to try and have better customer service
-
Matt Bleasdale
(@Scubadooper) reported
@Plusnet "Our award-winning, UK based customer support is available 7 days a week 0800 432 0200" BT (Plusnet's parent company): "The number you are calling is not recognised, please check the number and try again" So how exactly do I contact your award winning customer support?
-
nervousgradient
(@nervousgradient) reported
@vhixy @SkyHelpTeam Same in YO30 with me - I just called PlusNet and they said there was reports of faults in the York area but they were unable to help and their service tracker shows no issues..
-
ThatGuyFromOrkney
(@ThatOrcadianGuy) reported
@Plusnet how come your site says contact is 9-6 on a Sunday yet when I call up it says your closed? Been trying to sort out an issue for the last 4 weeks, yesterday was told I'd get a call back within 24hrs...guess what...it's been 24hrs and still waiting on that call 🙄
-
Anna Rankin
(@annarankin16) reported
@Plusnet we're getting a lot of connection problems again. 4 times at least since this afternoon. It's not just today, it's been everyday this week at least.
-
Sam Turrell
(@SamTurrell) reported
@slash_addicted @anuja2015 @Plusnet Down for me also, Layerthorpe area
-
Sketch
(@SketchNI) reported
@LiosaMGC @Plusnet well, how dare you want to do something reasonable with a service you pay for. people these days... honestly...
-
john kelly
(@johnk28) reported
@Plusnet just speaking one off yours agents on live chat about upgrading they spent ages checking my speed what I should get then was very blunt been with you a few years think its time to switch very bad service
-
Christine
(@hookandpinweb) reported
@ReetNortherner4 Must be the area - BT was insanely good when we had it. I can’t understand why the internet is so poor on PlusNet