Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Absinthe Affair & Steampunk 2021
(@AbsintheAffair) reported
@plusnethelp @Plusnet Done dealing with you people - 1st you have said about “automated messages” You are making me ill & I can’t take any more! 😭 Reinstate my complaint (which you cancelled) & I will be taking this to the ombudsman as soon as I recover from this pounding migraine you have caused!
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Rosie Johns
(@rosiekaj) reported
@plusnethelp @Plusnet I'm having an issue with our wifi and All4. Nothing will stream on any of our devices (smart TV, laptops, phones) but the app works when I'm not connected to wifi. I hear this is a common issue? It's super annoying. Help?
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Lindsay Broadwell 🏳️🌈
(@LindsayPB) reported
@GJJahn I get 10-20mbps unlimited and turn hotspot on. It's lesd than the 30mbps I'd get on Plusnet.... but Plusnet would hang and chug multiple times a day, which was infuriating.
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Liam
(@archerace27) reported
@SamToddd @TRrift @RaymanXCS Change to a less popular provider like post office or plusnet, they both gave me engineers instantly when ever i had a problem and prices are better sometimes with better speeds
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ᒪISA
(@RugbyLeagueLisa) reported
@N1k07a Definitely NOT TalkTalk, absolutely **** customer service for both us & my mum. Vodafone are pretty good as are Plusnet. Had both.
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Jon Collison-Cook
(@JonCC4) reported
@plusnet SHAME ON YOU. Call yourself customer focused. Elderly aunt repeatedly called asking for flaky broadband service to be looked into. Was told you couldnt talk to her, despite her having POA for account holding husband who has dementia. Switched to BT on 17th Feb!
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Christopher Guy
(@ChrisJG1988) reported
@Plusnet can I cancel my broadband order before it’s been set up?
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unethicalhorsedealer
(@roguehorsedeal) reported
@justanotherdawn Very odd! We have just renewed with Plusnet but battled them down a bit on their "inflation plus 3.9 per cent" bid 😡
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Rebecca Banks
(@_RJGPhotography) reported
.@Plusnet absolute crap. Ordered broadband 2 weeks ago to be told by you that you didn’t order it, just the phone line. Great stuff. Can’t work cause of you idiots but expect me to pay a month in advance for a non existent service!!
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Howard Stuart
(@AitchStuart) reported
Absolutely disgusted at PLUSNET customer services. Poor customer service, with a terrible attitude !