Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 02/28/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • julesginsberg77 Juliette Ginsberg (@julesginsberg77) reported

    @Plusnet our wifi is down in NW london. Any idea on when it will be fixed?

  • madisynn_king FKA LIAM PAYNE'S BALL BAG (@madisynn_king) reported

    @AlisonHudspeth @Plusnet Looks like a nationwide outage 🥲

  • redskarr Adam 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@redskarr) reported

    @Plusnet so your wifis down and I've been shoved into the "do not answer" call queue it seems

  • babblingbates Tony Bates (@babblingbates) reported

    Huge outages at @Plusnet yet nothing on social media. Very poor customer service, lucky renewal is soon

  • sthompsond Shirley Thompson (@sthompsond) reported

    @Plusnet I have no broadband connection at present and the broadband troubleshooter is not working on your website, is there a problem?

  • JeanRemyDuboc Jean-Rémy Duboc ن (@JeanRemyDuboc) reported

    @JoeTyePR @Plusnet Yep, seems like a network-wide issue. Same prb here in Portsmouth

  • _m00t_ Kieran (@_m00t_) reported

    .@Plusnet internet goes down for everyone and they are radio silent on all their social channels. Website service status page won't load either. #Useless

  • oldyouso Aaron (@oldyouso) reported

    Just adding to the @plusnet outage mentions, Rochdale area 😔

  • Oxigin Ryan (@Oxigin) reported

    @AndehX @Plusnet Ah cheers. I had looked earlier and no one had reported any issues so assumed it was me...I guess not!

  • panuta panuta (@panuta) reported

    @Plusnet nationwide outage during peak working hours. Even your status page is down. Send my regards to your service engineer please.