Plusnet outages and service status in Newhaven, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Newhaven, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newhaven, England
The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Internet | 25 days ago |
|
Lewes
|
Internet | 27 days ago |
|
Brighton
|
Phone | 5 months ago |
|
Newhaven
|
Internet | 6 months ago |
|
Newhaven
|
Internet | 7 months ago |
|
Brighton
|
9 months ago |
Community Discussion
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Mary Greet (@crazeemary82) reported from Hurstpierpoint, England.@Plusnet based on an experience with a recent bill, I would never use your service again!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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olympic (@OlympicChange) reported@Plusnet Hello, I have been experiencing incredibly long wait times to get through to anyone on your phone line today. I am looking to discuss renewal of my contract urgently. Can anyone help?
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Sarah MH (@Smitchalot) reportedI’ve had 4 months of @Plusnet messing me around now and i would not recommend them to anyone ever. I can’t even find out my direct debit amount. Currently they reckon my sign up of £24.99 is actually now £32.99?! And I don’t even have the service they initially promised.
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Catrin Madge (@annwylid) reported@Plusnet your service is terrible just joined today sky switched me of immediately ypu promised a smooth transition which totally untrue. I am without a land line or broadband and customer service was NO help which I had stayed with sky
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Jase Heeley (@JaseHeeley) reported@benbakerbooks @htwcentral We've had absolutely no problem with Plusnet since we moved in here. We get about 57Mb from an advertised max of 66 and an upload speed around 20Mb, which is good enough. Virgin was installed to the street about eight minths ago, but we've felt no need to switch.
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Caroline Escott (@cfjescott) reported@Plusnet very heavy thunder and lightning in Reigate RH2 9LL and now no internet - are you having issues in this area?
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Plowmeow (@Plowmeow) reported@Plusnet Good morning Plusnet. When we moved you promised us 8-12mbps. We have at most 3mbps. This morning we have no WiFi at all. We both work from home. Yes we've done the normal troubleshooting. No it's still not working. Please fix this or cancel our contract. BA22 8EU.
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bob bright (@bigbob2000) reported@Plusnet no broadband in Stanley ne England what's the problem and what is being done about it
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Alison Jacobs (@jodenan) reported@Plusnet Hi, as of a few minutes ago I'm getting 'service unavailable' on my webmail and can't get back into it. The rest of the website seems OK. Can you help?
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Adam Chamberlin (@FunkyLarma) reported@Plusnet any known outages in IP7 post code? Having serious connection issues.
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Jordan Kavanagh (@JKav87) reportedIf I can break my cycle of completely useless tweets and impart one piece of useful advice to anyone who follows me, let it be this: DO NOT USE PLUSNET INTERNET. Three months patchy service and no end in sight.