Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 12/01/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MelScrivin Mel Scrivin (@MelScrivin) reported

    Help @Plusnet! Our router seems to be dying (Internet available but mobiles can't connect outside the room and all other devices are unstable despite Troubleshooter saying there's no issue) Moving house soon so starting new contact. Can we have a new router please? @plusnethelp

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @pbro48 well as I said I've had 2 agreed fixed 18 month contract & had no increases so wasn't expecting this **** but now see they've gone dishonest & greedy like others so if it goes up then @Plusnet can see me leaving ASAP! @PostOffice

  • RedArmyPaul99 Paul Barrett (@RedArmyPaul99) reported

    @Plusnet is there a problem with signal in postcode B60 as my phone signal has been dreadful for the past few days inside my house?

  • Misslockstock Steffers (@Misslockstock) reported

    @Plusnet This page doesn’t help at all!

  • Frammo59 Simon Frampton (@Frammo59) reported

    @Plusnet I would like to cancel my BT Sport App please

  • Shurawesome Shura (@Shurawesome) reported

    @Plusnet Whoops! Forgot all about that. I can never fault the Customer Service with you folks!

  • ArcticPandaPopz Arctic Panda Popz (@ArcticPandaPopz) reported

    @Plusnet Plusnet has gone downhill over the last year or so, even the customer service has got worse. Plusnet was once a great company. What happened???

  • ChallinorTSC Challinor Designs (@ChallinorTSC) reported

    @Plusnet Hi, I need help with cancelling my BT subscription. Can't seem to do it online.

  • Plusnet Plusnet (@Plusnet) reported

    @whosthemummy2 Hi there, thanks a lot for reaching out and I'm sorry to hear this. Please can you clarify which password you're having trouble with? Is it the password to connect devices to your router? Or is it the password which you're using to log into your router? -Adam - Plusnet Leeds

  • brianwinteruk Brian Winter (@brianwinteruk) reported

    @Plusnet My phone is not working right. Only getting intermittent dial tone, as if there are messages to listen to on 1571 but there are none