Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 03/31/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomLewes Internet
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • iomid19 omid (@iomid19) reported

    @Plusnet quick to charge for an order that was immediately cancelled but no refund 23 days later, customer service unhelpful giving conflicting updates , terrible terrible service. I want my money back!!!!

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet @Plusnet @plusnethelp Seems I have to go public to get any help. Your service is so bad - both customer and wifi service - that an email is going off to ombudsman tonight.

  • xanpagebrown Xan (@xanpagebrown) reported

    @sortoftruejosh @ZainRaz4 Oh wow… my dad doesn’t want to be with bt again because they hiked up his price by nearly double on his EE phone and BT broadband and I’ve had nothing but bad experiences with sky. Plusnet router is **** because it’s a bt hub 5 with a skin slapped on. Idk then

  • Denthemen001 Dennis Curley (@Denthemen001) reported

    @Plusnet Are you a broadband or a home phone customer? Changes you make here will only effect 😡[you mean AFFECT!] your mobile account. To update your Plusnet broadband and home phone preferences, please go to your broadband account and scroll down to Contact Preferences.

  • s1mpletruths James Cooper (@s1mpletruths) reported

    @plusnet really want to register with your broadband service but you have a serious glitch with your call centre and I keep getting cut off half way through. Please call me

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet Seeing as i'm not by myself having problems with all the complaints going on, i'm making a offical complaint to the ombudsman.

  • huskadoodledoo tigerman mags (@huskadoodledoo) reported

    @Plusnet Wouldn’t be leaving if everything was fine would we. We’re gonna be paying more on a new broadband contract. It would be@much easier to not have to change so obviously we have reason to want to cancel

  • Cousins155 Bev (@Cousins155) reported

    @jimmerc25 @Plusnet They truly are the worst, absolutely appalling! Money grabers, promise you the earth and deliver nothing! But quite happy to take your money every month without fail.

  • JKav87 Jordan Kavanagh (@JKav87) reported

    If I can break my cycle of completely useless tweets and impart one piece of useful advice to anyone who follows me, let it be this: DO NOT USE PLUSNET INTERNET. Three months patchy service and no end in sight.

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet @Jhugz5 Speed tests never use WiFi but a connection between the router and their server. Why bring WiFi in to the equation?