Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Lewes |
Internet | |
| Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Elf & Stacy
(@Elf_X_Stacy) reported
@Plusnet I have been waiting on the phone for over 30 mins, need to cancel my account, how do i do this without calling in ? Thank you
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Plusnet Help
(@plusnethelp) reported
@Elf_X_Stacy Hi, thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call our Customer Options Team directly on 0800 013 2632 and my colleague will be able to help. - Will.
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Deborah J
(@Isolde1231) reported
@MrsTWymer @virginmedia I confronted my provider with the fact I could go elsewhere and they dropped my bill accordingly. Plusnet via John Lewis/Waitrose. Excellent customer service and good speed in leafy Finstock
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man of mystery
(@DrLucid) reported
@MarcAllera @plusnethelp Not happy with #Plusnet under question 212234830. broadband issues for 4wks. Engineer visited & finally found issue with line climbed pole switched connection point. I updated PN at every stage. Now landed with charge! Pls check log carefully & rescind
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Miss Kellie Marie.
(@KellieMaddocks) reported
@Plusnet your service is shocking. My WiFi has been awful the last 2 weeks. Really slow. Can’t use my phone and have the tv on at the same time because the tv starts pausing and won’t load. If this does not improve I will have to look elsewhere.
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Jaimee Snowden 🎮✨
(@jaimeesnowdens) reported
@Plusnet when the engineer was meant to come yesterday but never showed and you didn't even get a courtesy email or text about it 😭😭😭
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Chris Armstrong
(@chrisnothanson) reported
@Plusnet @plusnethelp my broadband is down but the service checker says no problems, KY15
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james
(@jamesrobguy) reported
@Plusnet how come at least once a month my 80mbps plan drops down to 15mbps!!?! For hours. Or is it just another incorrect profile or just another excuse?? Then I’m meant to call straight away but I can’t do that after 8pm!!! #unhappy
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Jessica Baker 🌙✨
(@JessBoneBreaker) reported
if you ever want free radio with all the latest hits playing all day just try to cancel your plusnet account
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Lee Gibson
(@gibbo2257) reported
@VodafoneUK Over 3 days now. Do you think its acceptable considering I amongst other people are in lockdown and relying heavily on a stable Internet connection? No one from EE, plusnet, BT are experiencing issues like this that I'm aware of. Such poor service from yourselves