Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hev 💙TheNHS
(@braintumourlady) reported
@Plusnet problem solved. I replaced the plusnet router with another one I had spare (TP Link) and our connection is fine, So I'm afraid the one you sent me is being filed under 'bin'.
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David C Cranham 🤍🖤🤍🖤🤍
(@Cavendishram) reported
@KevinOxford @marktheram7 We've been with Plusnet for a few years & had no issues plus price is decent. Problem earlier this with line & sorted quickly. They are part of BT
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Claire Longhurst
(@theconsulargirl) reported
@Plusnet No mobile signal here and I can't report it online (only by phone which I don't have signal for). Please help. EX4 5DE.
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Elle May
(@ElleMay44) reported
@Plusnet Thanks for your help. The email says we will get notification, how do we get this. I can't click on the link with no Internet and low data.
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Julie Shorten
(@didi_girl8) reported
@Plusnet Yer, the explanation still doesn't cover a fixed term agreement being changed once i took up the offer. It's quite underhanded really. I take the special offer, only for the price to escalate afterwards. The reason/excuse behind the rise should not be my problem
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Juliette Cannock 🏴🇺🇦
(@Oojoodeboo) reported
@Plusnet Thanks so much but now I have a new problem. I'm pretty sure I have lost my plus net SIM! Any chance you can send me a new one please? TIA.
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Jamie Hill
(@jamiezigger) reported
@Plusnet Our service has been dropping out completely since yesterday. This started as once an hour and is now happening at five minute intervals.
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Hev 💙TheNHS
(@braintumourlady) reported
from
Penzance, England
@Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!
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Claythorpe Watermill
(@ClaythorpeMill) reported
@OpenreachHelp Help! Major incident at LN13 0DU with cable down from a fallen tree. Estimated over a week to resolve. We rely on broadband to operate, it’s costing a fortune in lost trade – can’t get a better update on timing via plusnet and haven’t seen an engineer. Any updates? Thank you!
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Claire Gallagher
(@C1aireGee) reported
@Plusnet I'm sitting here crying. I can't see an end to it. I can't take this anymore. It's disgusting. @Plusnet ought to be ashamed at treating someone like this. Your PR did a good job on me, friendly, honest, Yorkshire company . I've never had a worse experience with a company ever.