Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mod71
(@Mod71) reported
@Plusnet Brilliant that you can help 🇺🇦 . How about also assisting a customer who has their connection date pushed back TWICE and now pushed back 2 weeks to end of March!! Completely out of order.
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Karen
(@Ladyinrosso) reported
@Plusnet I have a problem with my internet being down all day. Tried to ring you on 0800 432 0290. Number not recognised. Please supply an alternative number.
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Jean Jarvis
(@JeanJar91295156) reported
@Plusnet Hi I'm trying my hardest to find out how I cancel my contract without phoning but am being lead in circles. Can anyone help please.
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Rock Lobster
(@rockest_lobster) reported
I'm pretty sure at this point Plusnet have a policy of winding down your line speed until you complain. I'm paying for 80, it's currently syncing at 30 with a 21db SNR margin. It hasn't synced above 60 (minimum guaranteed is 59.6 or something) for 2 years.
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Alex Todhunter
(@AlexTodhunter) reported
@Plusnet I can't believe an account which took me all of 3 minutes to sign up for, on the basis that it was flexible and I could cancel at any time, has taken 3 months to cancel!!
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Ross Brown
(@rossbrown) reported
@Plusnet Cheers. Have a good evening (assuming you’re not working too late!) - Ross, Plusnet Customer, Manchester 🤔
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Anthony Lewis
(@Kinglouy08) reported
@Plusnet Hi.I’m late paying my bill this month (yesterday was the last day). I tried for hours last night to pay the bill. The WiFi was slow but working, however every time I tried to get on your site to pay, nothing would load. Now my bill has almost doubled for being late (1/2)
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Pauline Turner #pigoneer
(@Pauline54232922) reported
@4lanFrancis @tescomobile But you're right about Plusnet. I switched from them to Vodafone last October. Big mistake! The promised £100 voucher never arrived, the speed is slow, no free landline calls and less data allowance.
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Harry
(@Harry22578782) reported
@Plusnet can I suggest you focus on providing good internet connection. I have been having problems with my plusnet. Stated 2/3 days ago. You have changed something. I’ve restarted and checked if there areAny works going on. I live in Tooting Broadway.
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Alan 💙
(@Vafuncullo) reported
@Plusnet I want to cancel my phone. Dont need to talk to anyone just need to cancel. I logged into my account but there's no straightforward option just to cancel. Should i just cancel the direct debit and leave it to expire?