Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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mike rawson
(@mikerawson14) reported
@plusnethelp @Plusnet are you having issues this morning? My internet has gone down twice. I tried calling your support line but the number is not recognised. #help
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Yabu Lurie
(@Yabs) reported
@Plusnet Very disappointed to see that as an existing customer I am unable to access the same pricing as a new customer. I'm therefore taking my business to @zeninternet who have consistent pricing.
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John Barony
(@jonbarony) reported
@Plusnet @jonbarony Plusnet broadband still down 2 days now no feedback customer support cannot even tell me if any thing is going on at the exchange ; terrible service @Ofcom
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Alistair Broomhead
(@theheadofabroom) reported
@cuprohastes @cstross My experience was that their line (both speed and reliability) was great, but they keep raising prices, until I had to move to Plusnet, who's have been great for everything except for the line reliability (goes down many times a week according to the logs on my Synology drive).
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Chris Carra Pn1 🌱
(@ForzaCarra) reported
@Plusnet To whom do I speak to raise some issues about the quality of my new Plusnet service? It's causing me more hassle than my last provider!
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Katie
(@frecklesandpink) reported
@Plusnet changed to Plusnet a couple of months ago and worst decision ever. Worse than internet I had 10 years ago!! Unfortunately tied into 18 months of this utter shite. Please let me leave 😭😭😭
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Tony Martin
(@TonyMar24500610) reported
@Plusnet PLUSNET ARE A BUNCH OF THIEVES. Tried to scam me for £50 for a line when 2 active lines already existed. Failed to send me a modem, we requested to cancel the contract, bullied into having a second modem sent. Never used the service Now taken us to a credit agency for £111.98
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Gwilym Davies
(@gwilbo25) reported
@Plusnet I’ve been messaging you this afternoon but no one is replying. Please can someone reply and get my issue resolved. I’m at my wits end here
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Ben Lismer-Jones
(@corvo133) reported
@Plusnet are there connect issues in Somerset? Since Sunday connection keeps dropping out... Working from home, so not very helpful
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Conor O'Brien
(@ClinPsyCon) reported
@ScottosMaximos @xboxuk @Plusnet I was many moons ago! I 'upgraded' to BT and it's still terrible 🙈