Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dave S
(@sa1tmer) reported
@markwalshuk @Plusnet Same here but SMS now working # dreadful service
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No Sheds 💙
(@NoSheds) reported
@PaulbernalUK @Plusnet @BTGroup That's terrible. I hope they offered compensation, but I bet they didn't. For what it's worth I offer sympathy. Thanks for the info.
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Pip 🦋
(@wildlypip) reported
@FreggioPhoto @Plusnet @AdobeCare Hi! I found your tweet whilst searching for someone who’s having a similar problem to me, did you manage to get this resolved? I’m stuck trying to figure out what’s going on, it’s so frustrating!
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Plusnet
(@Plusnet) reported
@david62u3 Thanks David, I'm sorry to see that it's still a bit up and down. Please can you turn your router off for at least 15 seconds and then back on? Please allow 24 hours for it to settle after that and let me know whether the speed issues continue. Regards, Emily Plusnet Leeds 🌞
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Jay Watson
(@Watsley) reported
@SarHarSuperStar @CooperativeBank @Plusnet With the lengthy wait times to get answered I would have a thought a Freephone number would have been provided at least until the staffing levels problem has been addressed , however long that will take.
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Sam Tennant
(@Samueltennant) reported
@Plusnet Hi! Happy FTTC customer here, but I've seen gfast is availableat our address. I appreciate Plusnet don't offer gfast plans, but it seems mad for me to Leave Plusnet to use the same cables and get gfast with your Parent Company, who DO offer it! Any suggestions?
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Alan H
(@alanh47) reported
@Plusnet Some of us had a problem with our email accounts today. Lots of old emails being resent multiple times to our inboxes, emails dated before 23 May 22 missing from our Webmail inboxes etc. We have raised the topic on the PlusnetCommunity Forum. Can someone respond please?
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Helen Hilton
(@HelenHilton7) reported
@PhilipMcNulty2 @Plusnet I've had the same issue aswell today. To then ring and them tell me it's a problem their end. Frustrating
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Plusnet
(@Plusnet) reported
@Tonylockkeeper Thank you very much, Anthony. I've had a look into this and it appears that the account may now be live. Is the service still not working on your side? Regards, Emily Plusnet Leeds 🌞
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Alan Rew
(@alanrew) reported
@PaulbernalUK @Plusnet @BTGroup I've missed the earlier part of this story. Sounds horrible. Dealing with BT can be a nightmare. Leaving aside the resolution/compensation of the current situation, what's the cost/feasibility of leaving these service providers? For internet & phone, better service is possible.