Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (8%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Newhaven, England
The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 days ago |
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Internet | 17 days ago |
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Phone | 4 months ago |
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Internet | 6 months ago |
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Internet | 7 months ago |
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8 months ago |
Community Discussion
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Mary Greet (@crazeemary82) reported from Hurstpierpoint, England.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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G. (@rr123xx) reportedAbsolutely shocking service from @Plusnet. You were dealing with my complaint and then you’ve suddenly started ghosting me. Shocking service.
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John Lyons (@johnlyons40) reported@Plusnet hi I can't setup my plusnet emails on my new windows 11 computer. Outlook setup assumes my email address is my username. any help appreciated
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Stefan (@SenorStefan) reported@Plusnet please can someone on your complaints team look at question 250751947? Support agents are not understanding the issue and constant delay on a new connection and resetting a 30 day SLA is absolutely naff. MDU build was done BEFORE order placed. External build is the issue
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Gwen Stow (@stow_gwen) reported@Plusnet my broard band is not working
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The Shearded One⚔🙂 (@sheard82) reported@rr123xx @Plusnet Told me on the phone dont cancel you're direct debit otherwise you wont get a refund
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Greg Wright (@greggwright21) reported@Plusnet anyone having issues with broadband, im connected to Internet but its not allowing me on any services like games and apps on my amazon stick.
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Vortex_of_truth (@Vortex_of_Truth) reportedDrop outs tonight from @Plusnet. Again. Never going back to them once I'm finally released from my 2 year sentence with them.
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Tripe_Writer (@Tripe_Writer) reported@DerylLynn @Plusnet Similar problem here: Since Broadband upgrade, our panic alarms only work one way: the care people register that there is an alarm, but can't hear us, so they have to ring our phone. I understand that's a common problem
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Brendon Rogers (@brendon_rogers) reported@Plusnet do you have service problems? We have an outage, and I see reports on Downdector
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TransferMan2025 (@Transferman2025) reported@Plusnet This isn't an issue that can be resolved via the member centre. My broadband speeds are consistently below the minimum guaranteed (500mbps) and I would like to discuss the termination fees as they are extortionate when you are in breach of contract