Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 04/15/2024 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Hailsham, Brighton and Uckfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomHailsham Internet
United KingdomBrighton Internet
United KingdomUckfield Wi-fi
United KingdomSeaford Internet
United KingdomHove Wi-fi
United KingdomBrighton E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • techreverie Jim (@techreverie) reported

    @theguruofthree @Plusnet Same just happened to me. Been having random disconnects all week but only for seconds/minute at a time. This seems a full on service failure 🤔

  • RobTCollins Rob Collins (@RobTCollins) reported

    @Plusnet Hi, I've just ordered and paid for a sim contract. Wrong address in confirmation order. Called customer services to change it but no help and won't change it UNTIL it's arrived at the wrong address!? Is this correct?

  • SpocksOddSocks SpocksOddSocks (@SpocksOddSocks) reported

    @skyejromance @NHousley @SkyHelpTeam Yep, same. Sheffield and Plusnet. Went down around midnight.

  • mernywernz MERNY (@mernywernz) reported


  • JoeSmiths16 Anabel Kane (@JoeSmiths16) reported

    @8dc6 @Plusnet I had similar experience on my account when I lost my tokens i contacted support for two weeks they couldn’t help until I was referred to ~**cyber_1check** on Instagram they recover my token and they are expert in retrieving of account

  • mrparker666 mrparker666 (@mrparker666) reported

    @jimmerc25 @Plusnet Not had any problems, I've got a couple of old routers for WIFI extenders, pick them up for next to free at car boots :-)

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet Please can you out down your effin mulled wine and get back to me on my repeated reporting of zero internet.

  • Lg19149772 Lg (@Lg19149772) reported

    @Plusnet hi there I need some help as i#my phone stop to make call and text no data I’m in France right now and I can’t contact customer service I did check my plus net account band everything is fine can you help me ?

  • Plusnet Plusnet (@Plusnet) reported

    @philunwin Hi Phil! Sorry to hear this - we're not aware of any issues with the website. Have you had any better luck with this this morning at all? - Jess, Plusnet Leeds 🌻

  • AmandaP22688260 Amanda Parker (@AmandaP22688260) reported

    @Plusnet new customer of 4 days and speeds are 4.80 what the hell?