Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 03/07/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • schuffdy Heiko S. (@schuffdy) reported

    @Plusnet I have sent a Help text 20 min ago to you provided number but didn’t get any reply. My broadband is not working

  • JacquelineCabl9 Jacqson (@JacquelineCabl9) reported

    @virginmedia @ofcom @Plusnet 2 years to try to get a human to speak to about cancelling Their engineers still can't provide the service Here's the latest response

  • Brian90862815 Brian (@Brian90862815) reported

    @GemmaWent @Plusnet my fibre broadband runs @100mbps which suits me, but my neighbour manages to get more yet we have identical setups and are only 100yds from the exchange at the bottom of our road. I am not a techie hopefully this forum will help🍀

  • Thorley_forDad Phil Jackson (@Thorley_forDad) reported

    @JacquelineCabl9 @Plusnet @Ofcom How come you can't cancel Jaqui, brother is about to get rid of them.

  • weardend David Wearden (@weardend) reported

    @Plusnet It also appears that people are monitoring posts to you and trying to then impersonate your support staff - see replied to my original post

  • paulbillo Paul Billington (@paulbillo) reported

    @Plusnet - failed.billing issue. Unable to get online

  • PXGray Paul Gray (@PXGray) reported

    @TheRegister Like the outdated ones @Plusnet push out and have loads on their network that are expliotable as they don't care about cutomers - even when been with them a decade, they label 10MB as highspeed - jokers going to feel this one.

  • AntFezzer Ant (@AntFezzer) reported

    @ACTBrigitte I have to say I always appreciate getting either US or UK based support teams, always had great experience with Amazon, Aspect, PlusNet and Delinea, and the complete opposite with Virgin Media, O2, HP and Dell

  • spursssh Khalid Jussab (@spursssh) reported

    @Plusnet my plusnet broadband is down is there a problem. I am in Manchester and was switched to fibre effective yesterday

  • Plusnet Plusnet (@Plusnet) reported

    @StiltonNinja Hi there, sorry for the delay. The IP address issue was regarding a 3rd party company that provides the IP addresses. This has since been resolved, so you should be back to normal with streaming services. Nathan – Plusnet (Doncaster)