Plusnet Outage Report in Newhaven, East Sussex, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (14%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
-
RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
-
Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
-
The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex
(@Alex74627783) reported
@Plusnet Awful new customer experience, provided PAC at initial sign up on 26 Nov; received SIM, provided PAC again (10.38am Dec 1) via advised text service. It’s now Dec 7, and no one’s able to call my mobile.. Never had this problem with EE, Three, or O2
-
unleashedcode
(@UnleashedCode) reported
@Plusnet Portsmouth fibre down..... Orange light on B trying to connect but never goes further than that... Please resolve this quickly
-
Catherine Raven
(@CatherineH_06) reported
@Plusnet have had no/very low phone signal for a few days and this morning have no mobile data signal. How do I report/ get this fixed?
-
Jamie O'Rourke
(@Jamie_ORourke) reported
@Plusnet @plusnethelp Make my interwebs work!! Rebooted the router and modem 5000000000000x Be down for ages!
-
Sandy
(@monthegers66) reported
@Plusnet I’ve phoned help line to resolve why I can’t sight in .We have reset to change password and I still can’t sign in ! help
-
Plusnet
(@Plusnet) reported
@adjwilson Whilst we are part of the BT Group, we operate as a separate entity and that means we don't have direct control over offerings from other parts of the group such as BT Sports; however we will pass on your feedback surrounding the issue. -Tony Plusnet Sheffield
-
Valentin
(@Valenti69685788) reported
@Plusnet There isn't error message. I enter a password and when i press next it just refreshes the page and doesn't let me continue. Tried with different password, different browsers, even on my phone. Always the same issue.
-
Jamie O'Rourke
(@Jamie_ORourke) reported
@Plusnet @plusnethelp Make my interwebs work!! Be down for ages!
-
Plusnet
(@Plusnet) reported
@Sonyi84 Hi Sonia, thanks for getting in touch. I'm sorry truly sorry to hear this and for the inconvenience this must have caused you. Please direct message a description of the issue and I'd be happy to help in anyway I can. - Beth, Plusnet Sheffield
-
Sunny Matharu 💬
(@s_matharu) reported
@Plusnet I've seen there is a new improved router; The Hub 2. I've had issues with my connection on and off for over 18 months; am I not eligible to recieve this?