Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James Carruthers
(@JamesCarruthers) reported
@Emm_McG @virginmedia I’m on plusnet fibre. Haven’t had any issues.
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SubtleKnife
(@Tait84Tait) reported
@Plusnet @BBCWatchdog @Offcom ever since i got plusnet the signal has been, poor at best, even when i call i cant get through to speak to someone as the line gers cut off, not even put in a que. I believe this is beyond poor, ill be leaving asap, please contact me #poorservice
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susan sedeman
(@susansedeman) reported
@plusnethelp my broadband is so slow after changing this week I can’t even get on to your site. I’m not messing about with BT box. I want this sorted. Been with plusnet for years. So unhappy
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Binky
(@Binky98929762) reported
@Plusnet stupid adverts at the moment - our bread maker has been in continuous use for at least 10 years - not gather dust unused - not funny, just irritating
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Russell Upton
(@rustacle) reported
@Plusnet no broadband and all three lines of customer support unavailable or simply ignored. I wonder how many other customers are experiencing similarly woeful service.
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Phil Elwell
(@Phil_Elwell) reported
@Plusnet Hi there - relating to query #204444940 with your customer help team in September 2020, I'm still experiencing connection problems and would like to terminate my broadband contract early without penalty. I can't get through to your helpline constantly busy
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Archer
(@Ryan_the_BSCB) reported
Anyone having problems with @Plusnet #plusnet #wifi
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Jack Noble 🏳️🌈🦊🇪🇺
(@potatoman_96) reported
@f1word PlusNet's speed are decent and reliable where I am, but the router is awful and the customer support has gone downhill over the last couple years.
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Aroon Devnani
(@AroonDevnani) reported
@Plusnet @plusnethelp Absolutely horrendous Customer Service from PlusNet. Recurrent problem with internet and telephone since switching last year. Two hours on the phone this morning and still no internet and no phone. Save yourself the grief, do not switch to PlusNet!
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🌈♏️Ashleigh (She/Her)🎭💝
(@AshleighGerman) reported
Really @Plusnet @plusnethelp?? The automated message “please call back later today or tomorrow” that plays immediately when contacting you about issues with my broadband is incredibly frustrating. 12 times I called thru out yesterday&twice this morning.