Plusnet Outage Report in Newhaven, East Sussex, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (15%)

3. 

   E-mail (9%)

4. 

   Total Blackout (9%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

• KarenAms (@KarenAms) reported 17 minutes ago from Brighton and Hove, England

  Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

• KarenAms (@KarenAms) reported 29 minutes ago from Brighton and Hove, England

  Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

• The Physio Rooms (@ThePhysioRooms) reported 30 minutes ago from Brighton and Hove, England

  @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Tom - @boxroomart 📷 (@bucketinabag) reported 8 minutes ago

  Hi @Plusnet I've been having my broadband drop out almost daily for the past week. Was wondering how to request a new router since I've been with you years and think it may be the issue? Line seems fine. Couldn't find the info on the website

• Nick Dunn (@100NUGNICK) reported 9 minutes ago

  @CollectsJames I got around the same issue using the plusnet router as dummy router and getting a netgear for my main router

• Carol Hobbs 💙 (@CarolMHobbs) reported 12 minutes ago

  @Plusnet came to you years ago because of your fab customer service and broadband speed we have poor broadband a call yesterday tried to rectify it and promised a call back at 9am this morning to check its working no callback and internet still poor

• Plusnet (@Plusnet) reported 12 minutes ago

  @Callum_Povey Hi there Callum and I'm sorry to hear about the issue. Please send us a DM with either your username or the full postcode and we'll be able to check on that for you. - Adam - Plusnet Sheffield

• McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported 15 minutes ago

  @Plusnet What is the deal with the daily reset at 2am for the last few days? The typical (user request) reason, when it wasn't. God damn annoying yet again. Over a year since I came to you, I had 2 months of great service, the last 11 months have been terrible.

• Zoe Povey (@zooloopenguin22) reported 15 minutes ago

  @Plusnet plusnet. Half the time our Internet is slow or choppy. And today..of all days when we're stuck at home. We have had no Internet for 3 and half hours. And your help advise...turn it off and on again 😑 unacceptable!!

• Neil C (@NeilC43411592) reported 18 minutes ago

  @OpenreachHelp we have had no @Plusnet broadband since 18th Nov. The ETR has been pushed back week after week. Apparently a ‘major service outage’ however none of our neighbours affected. Does #openreach not take any accountability in fixing problems? When will this be fixed?

• Kingston (@Kingston3468) reported 18 minutes ago

  @Plusnet No response from #plusnet re compensation for nearly two weeks without internet or phone line. How daft I was to expect a decent service.

• Be Humankind (@BHumankindShop) reported 21 minutes ago

  @Plusnet awful internet service since we switched to you! Ruined much of our Christmas entertainment 😖

• Luong Ngu (@luongtings) reported 29 minutes ago

  @Plusnet I need some help, internet has been down since yesterday evening