Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Lewes |
Internet | |
| Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@PaulPaul482 Hi Paul, we've found that some customers are having problems logging into their email and we’re working quickly to resolve the issue. PIusnet broadband and mobile services are not affected. We’re sorry for the inconvenience caused. -Tony Plusnet Sheffield
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Andrew Collins
(@AndrewCollins) reported
Anybody else a @Plusnet customer with no way of receiving emails, or sending them, since midnight last night. To give them credit, their customer service people respond quickly. But I can't email out, or download emails coming in. Never had this before.
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One World Cycling
(@OneWorldCyclin1) reported
@Plusnet now no updates either on your service status update. What is going on?
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Amethyst Ancestry
(@ameancestry) reported
@Plusnet That's a lovely generic response but your service status hasn't been updated for 2 hours!
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Ben Walker
(@bengwy) reported
@AndrewCollins @Plusnet Yep, I’ve got the same problem. Their website says they’re still working on it.
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Plusnet
(@Plusnet) reported
@MARKAFN Hi there Mark, I do apologise for the inconvenience our email issues are causing. We don't have an estimated time for resolution as of yet but our teams are working quickly to resolve the issue. - Jess, Plusnet Leeds 🌻
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graham daniels
(@mrgdaniels123a) reported
@Plusnet Can we have an update, it's an hour overdue on the website now. What's the ETA to fix?
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Nikos Kipos
(@commsbloke) reported
Re: Email Problems @Plusnet TCP connection to 217.46.26.43 OK I can see my client Hello I can see your server Hello, Change Cypher I can see Client Change Cypher packet A couple of packets sent each way before server FIN Authentication server?
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Plusnet
(@Plusnet) reported
@Yorkshire73 Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband and mobile services are not affected and we’re sorry for the inconvenience caused -Anoush from Sheffield
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Marcus Green
(@HelloFromMarcus) reported
@Plusnet I'm going to lose a whole day of work. I know you are the mouthpiece off the organisation but I can't understand why there isn't a working back up system, it looks like corner cutting to the determent of the customer.