Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 03/18/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomLewes Internet
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Striker99613542 Hi there, I'm really sorry about that. I can see that the account has been closed and a refund arranged for you so that should reach you within the next 20 days. Do give us a shout if there's anything else we can help with in the meantime. - Adam - Plusnet Sheffield

  • c_gribbs Craig Gribble (@c_gribbs) reported

    @plusnethelp is the service down in Stevenage? I've been with Plusnet for years and had no problems but for the past few months had such patchy issues with the service, very odd.

  • randomfluky Nikki Swinburn (@randomfluky) reported

    @Plusnet hi u guys took over our service yesterday, we've reset the router multiple times. Cannot gain access to the Internet. I work from home I need this running. I don't mind it being intermittent but it won't even connect. Mike

  • Plusnet Plusnet (@Plusnet) reported

    @Jim_Crikey Thanks Luke. I'm glad to hear that it's working now and I'm sorry for any inconvenience caused. Please let us know if you have any further problems. Regards, Emily Plusnet Leeds 🌞

  • RuledByOutlook Pete Bennett (@RuledByOutlook) reported

    @Chris4man @Plusnet I’d just move to a provider that offers a mobile signal booster because plusnet don’t seem to. There’s a ton of providers that have pretty reasonable plans.

  • malik3_qi SaaQi Malik (@malik3_qi) reported

    @Plusnet @C0lin_Y0ung I had issue a with my accout and I was recommended to brisk_crakk on instagram,he helped me fix my account in 10 minutes

  • undeaddeerhear Scrim_CZ (@undeaddeerhear) reported

    @AndrewCollins @Plusnet I was able to recover my locked account back with the help of @kenunlock. He is legit and highly recommended. Contact him now to fix your account ASAP

  • Toastteeth Co-ho-hody🎄 (@Toastteeth) reported

    @Plusnet Hi, is there a problem in BL0?

  • Plusnet Plusnet (@Plusnet) reported

    @x_elx response time is by the 4th of Januarybut, with it being an external fault, this is only an estimate and they'll fix it sooner if they can. Our faults team will monitor this from here and will contact you once we have an update. Regards, Emily Plusnet Leeds 🌞

  • SunflowerSolut1 Sunflower Solutions (@SunflowerSolut1) reported

    @Plusnet your service is appalling! Locked in until may on a totally substandard WiFi package! #poorservice