Plusnet Outage Report in Newhaven, East Sussex, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Newhaven, England
The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 24 days ago |
|
|
Internet | 25 days ago |
|
|
Phone | 5 months ago |
|
|
Internet | 6 months ago |
|
|
Internet | 7 months ago |
|
|
9 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
-
KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
-
KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
-
The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
I am my call (@iammycall) reported@Plusnet 4 days without calls or sms and no real help or timescale for resolution from your contact centre, what is going on??
-
James Smythe (@mighty_gadget) reported@samjpullen @wildlime Yep, best option where I live. So much better than Vdsl. Only had one significant downtime in about 4 years. CS is **** but PlusNet were just as bad when I was with them. That being said, I'll ditch them as soon as full fibre gets to my house.
-
exilednortherner 💙 (@19mufc79) reported@Plusnet hello how do I remove the BT Sport App from my Add Ons - my online account says it has never been activated and doesn't give me an option to cancel it
-
Rachel Noble (@RachelMayNoble) reported@Plusnet I'm having really bad issues with my broadband connection. It drops connection about 30 times a day especially when I'm trying to watch something.
-
ronnie orr (@ronnieorr10) reported from Glasgow, Scotland@Plusnet so I called plusnet explained enjineer came out still dropping signal and all I get is yes we can see it's dropped several times paying for a service that I can't use
-
wandermaw (@wandermaw1) reported@musicmanleeds @Plusnet Absolute joke tbh told me I’d have 3days to fix it from my end which I did. Cut off anyway been told it’s sent to debt collection! Disgusting and completely unnecessary!
-
Mark Hamilton (@Sovoth) reported@Plusnet my broadband connection has been dropping out constantly on a daily basis now for a couple of months. Help!
-
Martin Sykes (@musicmanleeds) reported@PScotfree @Plusnet @Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!
-
Thom Cooper (@thomc82) reportedCome on @Plusnet. Over a week now with no or intermittent broadband. Twice you've told us that it's resolved when it hasn't been, 2 days waiting for mystery engineers to never show up. Still no internet access and paying a fortune for a service I'm not receiving!
-
Katie Kirk (@KateKirk79) reported@Plusnet Yes, we were really pushed in to renewing a 24mth contract with/by you as we moved house to down the road. We had NO option as you were going to charge us a fortune to move house unless we renewed! We didn't have the money to pay for it so had no choice.