Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rufus Short
(@Blackequine) reported
@Plusnet - how can you possibly justify an annual price increase of CPI + 3.9% ? Does this mean your service is magically 3.9% better, or are your directors simply greedy [insert suitable derogatory term]? Your website is so messed up it only partially works one browser, Edge.
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jo collins
(@jo2107) reported
@Plusnet Hi, are there issues with the mast you use in Dunnington, York, as for the past 4 days I’ve had no single in my house, very occasionally 1 bar. Before then it was fine
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Dalvir Rana
(@Dalvir1979) reported
@Plusnet great job, remove incentive for line saver deal and trap customer at full price for 12months... underhanded, deceptive and disgusting. Beware of this company and take your business elsewhere. I WILL ASAP !!
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A.H.M.
(@teamjohntee) reported
@Plusnet OK - why have you billed me for this month's mobile service when I have left your network last month (PAC code used to transfer service to another provider)? #plusnet #robbingmoney #ukmobile @Ofcom
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RickBrack
(@RickBrack4) reported
@Plusnet your customer services really need an overhaul. Ordered broadband many weeks ago. Still without service partly due to your internal systems seemingly in chaos. Wished we’d gone elsewhere
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Mrs Dolph Lundgren
(@iamabaddog) reported
@Plusnet What the hell is going on with your service? Connection is constantly disappearing. Can you get this fixed once and for all? People are paying you money for what??
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Rebecca Broadhead
(@beckyfrain) reported
@Plusnet internet been down all afternoon in S36 can’t find how to log an issue? Can you tell me if there is an outage and how long until fixed?
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💕Elle J 💕#JustSaying
(@ejames500) reported
@Plusnet It's back on now I pressed the reset but it was saying connected but no Internet. I nearly had a nervous breakdown!😓 I'm not messing with it anymore I'm just sick of it. We weren't having this problem before we moved to fibre. It's not up to me to set it I'm not an engineer 🙄
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Scott ⚫️⚪️
(@LeDreamboat) reported
from
Sacriston, England
Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)
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Old Westbrookian
(@OWestbrookian) reported
@Plusnet broadband down in S36. Please advise....