Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Lewes |
Internet | |
| Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Taylor
(@The100Unicorn) reported
@Plusnet @CrowdSurfin This is clearly a wider issue can we have a public statement ASAP pls as some people’s jobs rely on being connected @Plusnet
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Ragutis
(@Ragutis44) reported
@Plusnet no internet service in Horsham either for over an hour now
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Grumpygit
(@TZHS2010) reported
@alippritchard @Plusnet Thought it was my old router so connected up my new hub and spent the last hour meddling with no luck. Now realise Plusnet issues 😡
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Mik
(@mikeday1983) reported
@AndrewGalvin14 @Plusnet Same in Havant, north of Portsmouth. Only thing I can see that @Plusnet have done is switch off the customer service line so they can't be called. Rubbish!
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carmen rose
(@sawcar) reported
@SyHawkes @Plusnet My daughter withPlusnet. She's never had any problems. Could be two reasons. Covid or grief! Seems like everything is slowly shutting down.
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Caroline
(@carolineinkpen) reported
Oh great! Internet has gone down. Not good when paying silly prices for @Plusnet Business, clinic full of patients and unable to see their medical notes or take payments! Thanks Plusnet for the continued appalling service. Glad I only have a couple of months contract left.
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Neil Ford
(@neilford) reported
Hi @Plusnet. Any update on what appears to be a widespread service outage?
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sunando sengupta
(@sunandosengupta) reported
@Plusnet trying to connect to helpline for broadband not working. Cannot reach helpline too :(. Any help really appreciated.
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Deadlight
(@karlwilliams) reported
@leedsfan72 @Plusnet They're generally ok for me but it's always terrible communication and slow fixes when there's a problem. Search on twitter for "plusnet" and keep checking it. It's better than trusting them to update us.
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Chloe Hughes
(@cl_hughes) reported
@Plusnet Hello - my internet went down around an hour ago, blue light on router showing as fine, I've seen a few other people on twitter talking about the same - is there a nationwide problem? I've been waiting for a call/text back from your team for half an hour