Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 02/14/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jmc_hughy Jenny McHugh (@jmc_hughy) reported

    Some might ask, what was the worst part of moving? The numerous delays? The builder who took 2 weeks not the 3 days he promised to fix our kitchen. No. It was @Plusnet, who promised we'd have Internet on the 13 Nov and now say it'll be 1 Dec. Bloody brilliant service.

  • mrparker666 mrparker666 (@mrparker666) reported

    @jimmerc25 @Plusnet shame my new Plusnet SIM has been down /ALL DAY/ it was working nice! EE says network down, plusnet service status say A OK as usual, hmm

  • techreverie Jim (@techreverie) reported

    @theguruofthree @Plusnet Same just happened to me. Been having random disconnects all week but only for seconds/minute at a time. This seems a full on service failure 🤔

  • AmandaP22688260 Amanda Parker (@AmandaP22688260) reported

    @Plusnet new customer of 4 days and speeds are 4.80 what the hell?

  • mernywernz MERNY (@mernywernz) reported

    OI @Plusnet YOU ABSOLUTE BAG OF SHITE. IF MY INTERNET DOESNT STOP BEING SO **** I'm GOING TO STAB MYSELF IN THE EYE AND IT'S ALL YOUR FAULT

  • suziebris sue brister (@suziebris) reported

    @Plusnet So only new customers will get one I have been with you for years and in the last two year it been one problem after another with my internet and still having problems now maybe time to look for someone new if you are not going to look after your loyal customers

  • thekent01 L Kent 💃 (@thekent01) reported

    @Plusnet Had problems with fibre for a longtime and advised this is what I needed. Only yesterday an agent said you hadn’t got these routers yet.

  • Chris5gd Chris A (@Chris5gd) reported

    @Plusnet Free to all existing customers? The Technicolor TG582n has been absolutely terrible for wifi.

  • potter295 Sarah Potter (@potter295) reported

    @Plusnet still no service, told no more than 16hrs, 24hrs ago... And no I can't call you to report the bloody problem 🤨🙈🤬 #stillnoservice

  • SpocksOddSocks SpocksOddSocks (@SpocksOddSocks) reported

    @skyejromance @NHousley @SkyHelpTeam Yep, same. Sheffield and Plusnet. Went down around midnight.