Plusnet Outage Report in Newhaven, East Sussex, England

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Newhaven, England

The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.

City	Problem Type	Report Time
Brighton	Internet	19 days ago
Lewes	Internet	20 days ago
Brighton	Phone	4 months ago
Newhaven	Internet	6 months ago
Newhaven	Internet	7 months ago
Brighton	E-mail	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

• 
  KarenAms (@KarenAms) reported 21 minutes ago from Brighton and Hove, England

  Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

• 
  Mary Greet (@crazeemary82) reported 28 minutes ago from Hurstpierpoint, England

  .@Plusnet based on an experience with a recent bill, I would never use your service again!

• 
  RobinSchlochtermeier (@robinschlochter) reported 32 minutes ago from Uckfield, England

  @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

• 
  The Physio Rooms (@ThePhysioRooms) reported 44 minutes ago from Brighton and Hove, England

  @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

• 
  KarenAms (@KarenAms) reported 50 minutes ago from Brighton and Hove, England

  Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bellagio (@markrich5000) reported 5 minutes ago

  @NOW absolute worst service ever. Moved my broadband from now to Plusnet who handled the switch. All good apart from now owe me a credit/refund of £23. Have promised this 3 times and still not received.

• 
  Plusnet (@Plusnet) reported 9 minutes ago

  @TPreston13997 Hi there, Thank you for your message and we are sorry for the delay with our responses. Unfortunatley if you were to cancel your broadband service with us, your email address would be cancelled too. Rafiqe - Plusnet Sheffield

• 
  Carl S (@screwy73) reported 10 minutes ago

  @Plusnet hi i ring up to cancel my contract of which you insist we must ring you , why then does the indian guy ask for my bank details ? Just to cancel a contract

• 
  David Onions (@0N10N5) reported 11 minutes ago

  @Plusnet our landline is not working. No dialling tone. Broadband appears to be unaffected.

• 
  K (@Keldo79) reported 12 minutes ago

  @Plusnet any issues in EH22 2QR area, it's just stopped working

• 
  Gary Vince (@garyvince1981) reported 13 minutes ago

  @Plusnet My internet has been down in the Swanley area for 45 minutes is there a problem?

• 
  cool2bginger (@cool2bginger) reported 17 minutes ago

  @Plusnet, no answer on the phones, no answer from direct messages. Your customer service is shocking. Any chance of someone actually getting in touch???

• 
  FiFi (@fiEh23) reported 19 minutes ago

  @Plusnet Hi. Broadband down and help Bot has reported we should be back up by 27 June. It's only 11th. (Not living in back of beyond either). Really 16 days?

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 20 minutes ago

  @MarinaPurkiss @EE EE stole my mums PAYG number & credit. They lied & said she didn’t use her phone for outgoing calls despite me having documentary proof to the contrary. Another bit of BT, Plusnet also charged her an outrageous sum for a premium rate call she quite clearly never made.

• 
  Terence LAU (@TerenceLAU17) reported 20 minutes ago

  @Plusnet I agreed to start the new broadband service on June 20th, but have not received your device to this day. Is it normal?