Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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j
(@summattosay) reported
@Plusnet problems watching streaming. Losing connection at different times throughout the morning. Think you should know. It's very annoying.
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Not Poodle
(@poodle_not) reported
Hey @Plusnet my business broadband in S11 has been up and down like a fiddler’s elbow for the past two days. Are you aware and what can be done? And yes I’ve restarted the router. Several times. Ta.
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Ben
(@benfrimley) reported
@Plusnet Our phone and broadband is not working, told that this is a fault with the phoneline and that we would have to wait 2 days for @WeAreOpenreach to fix. We live in a flat and all of the other phones are working in our block
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MCPT
(@MC_PT) reported
@Plusnet Not impressed with the service so far. The WiFi signal doesn't reach rooms that Sky used to. Tonight there's no internet at all.
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Erica Campbell
(@erica16710) reported
@poodle_not @Plusnet Not at all :/ it’s ok for now but does keep going down :( you?
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HighStreetComputers
(@HighStreetComp) reported
@Plusnet my broadband has dropped out ever since we changed from Vodafone. We have had our home wirering checked and phone line checked and all is working 100%. This is making our work from home so unstable and unreliable. Plusnet please help us to sort this out!
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Zara A
(@zara_a86) reported
@Plusnet We have not had any service or our broadband activated for 7 weeks. You have repeatedly messed us around . We are both professionals with two young children in the midst of a worldwide pandemic without service from you.
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Obliquity 🖤🤍💜💛 💙🍍
(@obliquitywrites) reported
Okay, so I'm having some really weird issues with my @Plusnet fibre. Tech people don't seem to have a clue. Can load pages and messages, but very slow and laptop says it isn't connected. Have globe icon in the corner. Updates will not run. Says no connection on Ethernet either.
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espglas
(@espglas) reported
@Plusnet Hi, I am plusnet mobile customer. I have seen the offers for new customers in plusnet website and I am interested. Given I am a customer already, can I get those offers? Thanks
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RP
(@RP81476301) reported
@Plusnet very patchy internet today. Unusual .. is there a problem in FAVERSHAM Kent?