Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Boyd
(@andyboyd600) reported
@Plusnet I cant get through to you tonight to get help with an order your rejecting new calls can someone contact me to help?
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Craig
(@TheCraigusus) reported
@diamondsforex @Plusnet I fully agree. Do not use them, for anything. They draw you in with their 'cheap' prices. BUT, you get what you pay for. Poor service, poor customer support.
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tcfi
(@tcfioftfic) reported
@Plusnet a number of our Members of The ******* Idiots Club are having problems with their Plus Net Broadband connections. Is this due to the heatwave or some other problem? tcfioftfic
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Katie Kirk
(@KateKirk79) reported
@Plusnet I'd like to know if I could finally get my ongoing issue sorted finally? Getting really fed up with it. Paying a fortune per month, for really awful connection.
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Plusnet
(@Plusnet) reported
@felixeve Hi there Felix, I'm really sorry for how long it's taken for us to reply, we're much busier than usual at the moment I'm glad the issue has been fixed but please feel free to get back to us on a DM with your username if you need any further support. - Adam - Plusnet Sheffield.
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tcfi
(@tcfioftfic) reported
Plusnet are not a Broadband company, they are just a subsidiary of BT, so if your connection goes down, then all they can do is send a message to BT to fix it. Unlike Gtech and Virgin, Plusnet does not have its own Fibre Cable Lines. They don’t tell you this in their adverts.
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Plusnet
(@Plusnet) reported
@AliHookEvans Hi, I'm so sorry to hear about what happened to your daughter and hope she's OK. Our network doesn't support 5G so I'm really sorry if you were advised that by ourselves, if that was the case please feel free to DM us with the mobile numbers in question - Adam - Plusnet Sheffield
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karen latham
(@latham_karen) reported
@Plusnet broadband outage in street. BT, Sky, Zen provide decent customer service to neighhours. Plusnet still haven't confirmed my problem is going to be fixed. Shockingly bad service.
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Ian Watson
(@orchard_end) reported
@Plusnet Only been a customer for three and utterly brassed off with Plusnet. Why on earth don't you warn people up front that if they include a PAC code in the order there is a great chance their number will be ported and so cut them off while waiting for the new SIM to arrive.
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Brian Howard
(@BrianSockhoward) reported
No service in stanley county durham #plusnet