Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 03/16/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomLewes Internet
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CeeJay69455777 Cee Jay (@CeeJay69455777) reported

    @Plusnet is there a problem.. Internet keeps going off

  • cornish_poet Jo Hoskin (@cornish_poet) reported

    @Plusnet No I've spoken to enough people about this ongoing issue and they said there's no resolution date! Apparently you can't get the part's!

  • ChrisShawe Chris Shawe (@ChrisShawe) reported

    @philmccarroll Used Plusnet for a few years and they were great. Good customer service too.

  • folklorepod The Folklore Podcast (@folklorepod) reported

    @Plusnet The ongoing problem is line dropping is stable at the moment but it's been much more unreliable than our neighbours on other providers. As we rely on good connectivity for work we are starting to get concerned that we may need to change

  • tourofshame JG (@tourofshame) reported

    @Plusnet texts to 5-digit numbers always fail. How do I set it to not fail?

  • TheAndrewKerr Andrew Kerr (@TheAndrewKerr) reported

    @plusnet Hello, I am in Edinburgh, EH4, and my broadband went dead about 15 mins ago. Is there a problem?

  • Billgee6 Bill Gee (@Billgee6) reported

    @Plusnet why is it I can get WiFi on my cell phone, yet no Internet via WiFi or ethernet to any of my TV's, sky Q box or Amazon TV stick. Checking each receivers, they say "connected" then "no Internet connection" I've checked ALL cables, reset All receivers. Still no joy. HELP!

  • Paige74658233 Paige 🌻🐝 💛 (@Paige74658233) reported

    @Plusnet Hello! My broadband was switched on yesterday evening but our router never arrived. Is there a way I can track my router in the post? With the postal strikes I’m worried there’ll be further delay. Thanks in advance!

  • RuniR6S Runi (@RuniR6S) reported

    @Melon_R6 @virginmedia Yeah my ping went from 25 (on plusnet) to 50-70 with spikes up to 150. Outages every couple weeks, and when we call to try cancel they offer 5 percent off of an iPhone. They're dogshit

  • KateFox38212087 Kate Fox (@KateFox38212087) reported

    @Plusnet Is your Customer Service open today? It says on your website open Monday - Sunday 8am to 8pm but when you ring the phone line it says Monday - Friday???