Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 03/16/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomLewes Internet
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail

Community Discussion

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Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sades__ Sadie (@sades__) reported

    @Plusnet Hi. I ordered a sim only package the other day, however my sim hasn't arrived yet and my phone for calls texts and Internet has been cut off before the new ones been set up (saying emergency calls only).Is there anything that can be done? Thanks

  • soltanssuppers bsoltan (@soltanssuppers) reported

    @Plusnet Morning. My internet connection hasn’t been working since around midday yesterday. - No broadband connection from my router. Could someone please do a check to try and understand the problem? Thanks!

  • RikiCochrane Riki Cochrane (@RikiCochrane) reported

    @Plusnet I am stuck in South Africa and cannot call your customer service department. Surely in 2021 there must be a way that I can send SOMEONE in PLUSNET an email ? This is just crazy .... do not ask me to use your horrible portal system!

  • Abcmsaj Alex Dixon (@Abcmsaj) reported

    @CuckooInternet Hey... put my postcode into your site and it says I can get 18-80Mbps - Currently I'm with Plusnet and get 20Mbps MAX - would that be the same with you - you don't attempt to connect me to the faster cabinet down the road from me?

  • davidrsim David Sim 🕊️ (@davidrsim) reported

    @Plusnet Thanks - SIM arrived today. Some feedback... the default sign up option shouldn't be to transfer the number before the SIM arrives, or at least it shouldn't be without a warning that it might result in significant loss of mobile service. If I'd known I'd have waited to transfer.

  • Pro_Snapper David Millington (@Pro_Snapper) reported

    @Plusnet when will customers be able to upgrade to full fibre/ultrafast/gigafast broadband? I’ve been a customer for over 15 years but can’t wait much longer for you to offer this.

  • bekki Bekki BOO! 👻 (@bekki) reported

    Would be easier for me to answer the phone to Plusnet support if they didn't hang up after one ring. 😬

  • unepechedenfer Leigh (@unepechedenfer) reported

    @plusnet absolutely shocking service since #StormArwen. Now struggling to maintain 1mb and at times its been so low the speed check can't find it! Constantly chucked out of meetings making WFH and studying absolutely impossible. Still,I've paid my bill so that's all that matters

  • louisejm19 Louise Morris (@louisejm19) reported

    @Plusnet absolutely shocking customer service! Our broadband has been off all week, I can't find anyone to speak to. Your 'bot' keeps telling me it'll be put back on by 7pm on 3rd. As it's now 8pm on 3rd !!! Disgusted.

  • LionLolez LolezLion (@LionLolez) reported

    @Plusnet hello! I’m a new customer :) I signed up to a plan that included a “Plusnet rewards card” however I haven’t received any emails about it/know how to claim it, can you help? Thanks!