Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 03/17/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomLewes Internet
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PScotfree Peter Shankley (@PScotfree) reported

    @Plusnet Your "CPI guide" online gives example with CPI for Jan 2023 at 2.0%. Which idiot wrote that example. CPI in January is likely to be around 12%+. Get a grip PlusNet. Come March you will be unable to cope with influx of complaints re possible increase of 16% or thereby.

  • SianElin_PT Sian Elin (@SianElin_PT) reported

    @MartinSLewis Sky are the worst to haggle with! I spent an hour and a half haggling with Sky, and the best they could do was £15 on top of what we were originally paying! In January Sky wanted £150 a month!! No chance! Now with Plusnet, and paying £32 a month!! Much better speed too!!

  • Boyer316New EVERTON BOARD RESIGN - TORIES & KENWRIGHT OUT (@Boyer316New) reported

    Do you support IPV6 on your FTTC packages @Plusnet....?

  • HoldenMadickie Holden (@HoldenMadickie) reported

    Could @Plusnet get their **** together and have consistent information across email, helpline and website? Oh and just tell me something instead of tell me to wait an hour in another ******* call. Award winning my ***.

  • MattyDilks Matt Dilks (@MattyDilks) reported

    @Plusnet Wondered if I can get your help on something?

  • DemonTomatoDave Dave Bulmer DemonTomatoDave#5138 (@DemonTomatoDave) reported

    @I11tud @Plusnet Seconded, what's going on? It went down three times during a single episode of something we were trying to watch with our tv, and it was only a 23-minute episode! (Also what's that you're using to track it, I should be doing that)

  • DavyTolmie David Tolmie (@DavyTolmie) reported from Falkirk, Scotland

    @Plusnet my phone is having trouble making calls, can I get a new sim card please

  • itisially 𝕒𝕝𝕝𝕪 (@itisially) reported

    @Plusnet can’t close account online/by email, have to call - calls but can’t pass security as no emails since I updated my contact details - no way to close my account?? Had enough problems as it is and now I can’t even leave #customerservice #internetprovider

  • Mortgage_Stu Stuart Gregory Esq (@Mortgage_Stu) reported

    @plusnet Trying to download bills from my Account with you for Phone/Broadband, but when I click on the relevant bill, it doesn't download - are there issues with this?

  • mattthr Matt Thrower (@mattthr) reported

    Can I just vent: Internet was fine until a van full of engineers turned up to "fix" an "emergency" which seemed to consist of turning off my functional Internet & leaving. I'm now supposed to WFH & entertain a covid-sick family without it. @Plusnet aren't interested. Furious.