Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Quigley
(@QuigleyPeter) reported
@ciaran_10 @virginmedia @FibrusFullFibre I was with plusnet-they were dead on, virgin came into the area and offered 3 months free, it’s been shocking. Stupid things like a Facebook video won’t load upstairs or if my daughter turns on her smart TV then the PlayStation is unplayable, hardly 3rd world problems I kno 😳
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Adam
(@Iamnotabot69696) reported
@plusnethelp Hello, recent new order to move to plusnet and I've received a weird email regarding a "question" which suggests there was an issue with my order? Please can you help me figure out what's going on?
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The Redneck
(@DadRundle) reported
@Plusnet for a telecoms company your website and after sales service is diabolical. Goes round in circles with no answer. Only want to set up a blocked number list and your website is as useful as your live chat #rankamateurs
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(((Louise Cooke)))
(@CookeLouise) reported
If your #talktalk broadband goes down and the line is ok you can only progress your fault......online. There is no phone number, no actual customer service. It was easier to just switch to #plusnet . Byeee @TalkTalk
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carol platt
(@babycazcarol) reported
@plusnethelp I cant keep a signal, play online games or open plusnet webpage to complain please can you explain why?
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Marcus Sharpe
(@marcussharpe) reported
@plusnethelp Hi. Do you offer an FTTP/Ultrafast product? I can’t seem to see one on the website. My area has just been enabled for Ultrafast and I’m already a Plusnet customer so thought I’d enquire. TIA.
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#hellomynameis Julie
(@geordie_julie) reported
@amandabell3344 @MartinSLewis @MoneySavingExp I’ve never had any bother with Plusnet, just speed was getting gradually worse which is what prompted me to contact them. Can’t fault customer service when I’ve had contact with them
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Janet Boyle
(@JanetBo28919255) reported
@plusnethelp On my 6th promised broadband activation date. Plusnet blaming Open Reach engineers for failing to keep appointments and customer service seemingly unable to resolve this. Why switch off my broadband before you can connect new #plusnetopen reachdrivingmemad
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David James
(@TaffJames7) reported
@Plusnet I am having problems with my fibre extra broadband. I've looked on the website to see if there are issues in my area but nothing showing. It's still working but slow download speeds, reset router still the same. I'm in Weymouth, Dorset
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Pete
(@Peter21432329) reported
@Plusnet Id like to extend my greatest thanks and appreciation to support & sales for bailing me out of a very difficult financial situation by managing to restore my previously deleted mailbox, I had moved to Shell under the advice of Money supermarket and that was a big mistake