Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Ewers
(@ante1974) reported
@Plusnet @plusnethelp Are you having issues again, I'm getting "'452 Too many rcpts in time period from this IP'"!!???
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John Heinrich
(@lumpylawson) reported
Still no contact from @Plusnet despite their horrendous mistake deleting my account on Friday 19th. No customer care you must feel so proud.
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Hill Farm Charcuterie
(@CharcuterieFarm) reported
@Plusnet how do I report a phone line down?
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Susie in Ayrshireland
(@SusieInAysr) reported
@Plusnet again little/no mobile service... this is getting beyond a joke now. #plusnetmobile
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Vorne7789@gmail.com
(@vorne7789) reported
@Plusnet hi I want to cancel my mobile contract with you but don't want to waste my time on a phone call. How can I skip having to do that and just cancel? As you are costing me money and I haven't used my phone in months
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Sean DeRamsaigh
(@ramsaigh) reported
@plusnet, I was told that my business connection had 24/7 support, router is cooked, need username and password. What is your business support telephone
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Sebastian Tombs 🏴🇬🇧🏴☠️
(@SimonTemplarGB) reported
@HelloFromMarcus @Plusnet To avoid any possible future issues I suggest an email address that is separate to the service provider. There are many free or low-cost reliable email services such as Outlook, Gmail, Yahoo! etc. The advantage being you can take them with you when changing ISP.
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ann moore
(@annmoor54298211) reported
@Plusnet my broadband/telephone was due to active today. I have no router no activation email and no internet as it appears that I have been disconnected from old service? Am I making a terrible mistake in joining plus net? Is this just a sign of things to come?
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Kerry Thompson
(@kerry3101) reported
@plusnet Are you going to make it three times in a row that you haven’t delivered on a promise? 15 minutes to go for a call back and it’s looking increasingly unlikely. I should have gone elsewhere when you let me down last week. Shame on me. @MarcAllera
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Dzr
(@lwdcourt) reported
@Plusnet ...not happy.. poor service! Phone lines been dug up down the road and Plusnet are trying to fix remotely! No updates and already been 3 days! Seriously not good!