Plusnet Outage Report in Newhaven, East Sussex, England
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The latest reports from users having issues in Newhaven come from postal codes BN9.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Thomas
(@MANDARINLEISURE) reported
@Plusnet Is anyone there? I need help please
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Harman Kler
(@HarmanKler) reported
@insurgent2047 @Plusnet That's so annoying. To be fair mine has been fixed and they said there was an issue and were going to send an engineer. But somehow it's fixed. The customer service is great
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toastykombat
(@toastykombat) reported
@Plusnet Hi, please can you replace my current internet? @virginmedia do not understand customer service and refused to assist despite my complaint. I'll send across my details separately.
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Nina // Bands on Film
(@bandsonfilm_) reported
@Plusnet Our broadband hasn't been working for three days. Anything you can do to help?
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Beccy Dresden
(@dresdeb) reported
Completely unplugged router again, and now I've plugged it in again suddenly it's working - just as @Plusnet support start for the day? Coincidence 🤔🤔🤔?
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Kes Smith 🇺🇦
(@KesSmith1) reported
Just changed from TalkTalk to PlusNet broadband. Massive difference in customer service. Pleasant vs non existant.
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Marion Steggles
(@marionste) reported
@Plusnet No this issue hasn't been resolved. It went down Saturday and it's just gone down again. Luckily I have back up facilities
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🇸🇱 Sierra Leone’s Finest 🇸🇱
(@NasBockarie23) reported
@Plusnet struggled to work during the week with poor internet and now can’t even watch the England game!! Sort it out asap!!
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James Newbon
(@JamesNewbon) reported
@Kranitoko @Plusnet Their help text service has said there's an incident affecting our local area that started this morning and is estimated to be fixed by midnight tomorrow.
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Hambone Fakenamington
(@CenturyAvocado) reported
@RevDrDom @tysonpashley @Plusnet Domain management and support at plusnet totally sucks. I've taken to having to do the nominet recovery process and then transfer the domain without input from plusnet.