Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (8%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Hove and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Hove |
Internet | |
| Eastbourne |
Total Blackout | |
| Lewes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Challinor Designs
(@ChallinorTSC) reported
@Plusnet Hi, I need help removing my BT sport subscription. Can't seem to do it through the site.
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Brian Winter
(@brianwinteruk) reported
@Plusnet My phone is not working right. Only getting intermittent dial tone, as if there are messages to listen to on 1571 but there are none
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Mel Scrivin
(@MelScrivin) reported
Help @Plusnet! Our router seems to be dying (Internet available but mobiles can't connect outside the room and all other devices are unstable despite Troubleshooter saying there's no issue) Moving house soon so starting new contact. Can we have a new router please? @plusnethelp
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Tony
(@T0ny_Boy) reported
@Plusnet hey. I'm a new customer and my internet comes and goes twice a day (or maybe more). It's very annoying and I wonder why this happens.
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Challinor Designs
(@ChallinorTSC) reported
@Plusnet Hi, I need help with cancelling my BT subscription. Can't seem to do it online.
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@2_Wheeled_Wolf 🇪🇺
(@2_Wheeled_Wolf) reported
@pbro48 well as I said I've had 2 agreed fixed 18 month contract & had no increases so wasn't expecting this **** but now see they've gone dishonest & greedy like others so if it goes up then @Plusnet can see me leaving ASAP! @PostOffice
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Michael Corbett
(@kobb) reported
@Plusnet Hi, I'm getting really good ping times from UK servers but US servers are at about 90msecs. That means that many services (including twitter) are very slow. Have you changed your backbone network arrangements recently?
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Samantha Gill-Howard
(@samgill25418uk) reported
@Plusnet why is one of your advisor currently shouting at my 60 year old Dad and telling him this is the customer service he should expect from a budget internet provider?
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Humanarist
(@rootyroodting) reported
Is there a worse Internet provider in London than @Plusnet? How are these companies allowed to operate? They should be shut down and leave it to the main players
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sixtyde
(@sixtyde) reported
@WeAreOpenreach can you please send someone to SW18 4GA to fix our landline please, so we can finally use the broadband from Plusnet?! I‘m wfh so I need internet asap @OpenreachHelp @plusnethelp