Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 02/13/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bethanyabj Bethany (@bethanyabj) reported

    Never in my life will I go for @Plusnet wifi ever again oh my goodness. Literally having to use my 4G for everything

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    ...off my bill. Well, thank you, but I have no money because my giant mobile bill just came out. So I can't. I just have to sit here & wait for @Plusnet to work out what's wrong & call me back & hopefully fix.

  • jim07165581 jim (@jim07165581) reported

    @Plusnet @plusnethelp Plusnet down 2-3 days again, I'm seeking legal advice, these cheeky sods charged me £70 for an engineer who was here less than 20 minutes and within 15 minutes of him leave no internet again, worst provider in history, please stay clear of these

  • CarolinePrice99 Caroline (@CarolinePrice99) reported

    @Plusnet her plus net, is it normal to have a iPad connected to the wifi and problem with a laptop? I did a Speedtest and the laptop was much lower than the iPad, is this normal?

  • Barnardleanne Leanne Barnard (@Barnardleanne) reported

    @Plusnet anyone available to help with some tech support?

  • wifiwits Matt Seymour (@wifiwits) reported

    IPv6 is really ubiquitous now. The two biggest UK ISPs BT and Sky both support it. To be honest it's somewhat embarrassing for @plusnet as they had a successful trial some years ago then, seemingly, did nothing. They're also owned by BT so that's even more baffling.

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    & I can see it pending for the full £200+. So I call @Plusnet again, & say I'm sorry but I don't have £200 atm & that won't debit. They're all apologies again, don't worry, they'll make sure the incorrect charges are removed & that my service won't be affected by the DD return.

  • sophielosborn Sophie Osborn (@sophielosborn) reported

    @4Viewers Is your issues with PlusNet been resolved yet? When I phoned I was told this was the reason and I’m still experiencing this error code. It’s been almost a month now.

  • policyprof66 Testa(ment) #FBPE (@policyprof66) reported

    @Plusnet our broadband service has been shockingly bad since last Friday (19 March) - today worse than it has ever been with connection constantly dropping and ppl can't hear me on Teams calls. Is there a known service problem

  • theflyingjon Jon Ravenscroft (@theflyingjon) reported

    3 weeks with no internet since moving. Generic responses from #plusnet. No help until I raised a query after 2 weeks. Then to be emailed today sating that i'll get an update as and when the supplier is connecting. Burning my phone data at an alarming rate. What's happening?