Plusnet outages and service status in Newhaven, England

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

• 
  Mary Greet (@crazeemary82) reported 3 minutes ago from Hurstpierpoint, England

  .@Plusnet based on an experience with a recent bill, I would never use your service again!

• 
  Emma Chaplin (@MsEmmaChaplin) reported 5 minutes ago from Lewes, England

  Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

• 
  KarenAms (@KarenAms) reported 7 minutes ago from Brighton and Hove, England

  Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

• 
  KarenAms (@KarenAms) reported 24 minutes ago from Brighton and Hove, England

  Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

• 
  RobinSchlochtermeier (@robinschlochter) reported 47 minutes ago from Uckfield, England

  @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

• 
  The Physio Rooms (@ThePhysioRooms) reported 53 minutes ago from Brighton and Hove, England

  @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Foster (@MikeFoster54) reported 4 minutes ago

  @Plusnet why is your website down?

• 
  GM Mark Howitt (@MarkHowitt) reported 5 minutes ago

  @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  GM Mark Howitt (@MarkHowitt) reported 6 minutes ago

  @Plusnet Having to call again- might be quicker to cancel my dd with you or go to @Ofcom

• 
  Matt (@Mattcarpfisher) reported 6 minutes ago

  @Plusnet I am 2 months from the end of my 900 contract and the “offer” is to renew at 33.99 a month, more than a new customer… what’s the incentive for me to stay?

• 
  Ann Jones (@littlehaven2014) reported 8 minutes ago

  @Plusnet Hi I have received a request to return my broadband router. I am no longer a customer. I have followed the instructions to print a return label. Though I don't have a printer. I would love to return the router to be recycled. Please advise.

• 
  thomasobeirne (@thomas_obeirne) reported 12 minutes ago

  I have been a loyal plusnet customer for a number of years. I received an EE router and a text to switchover to EE, without wishing too. I have followed the steps to switchover and encountering problems. My logins are not working for either provider, can you help? @Plusnet

• 
  Kevan Rollinson (@rollinson_kevan) reported 13 minutes ago

  @Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in

• 
  🇰🇪 (@MrLewisVuitton) reported 15 minutes ago

  @NtantuNow @virginmedia Switch to @Plusnet . Haven’t had a single outage in 2 years sine watching. With Virgin it happened twice in 6 months of joining lol

• 
  Victoria Unprincipled (@duchess2390) reported 17 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  Tanya Ho (@tho78450) reported 26 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???