Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 02/23/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fantom4 Pureblood-Jason (@fantom4) reported

    @NKrankie PLUSNET is decent and no issues and sometimes they even pay you to join almost with a £50+ pre paid credit card after so long with them. When I joined I got £70

  • IamSiwan Siwan 🐾 (@IamSiwan) reported

    @Plusnet I'm still waiting for confirmation that my switch date has changed to 27/09/21 . . . I'll have to cancel the switch if I don't have confirmation soon as I'm in contract with another provider until 25/09/21.

  • reiver_rover Moira M (@reiver_rover) reported

    Fed up of being blighted by comms issues. Plusnet saga rumbling on then we decide to get our landline taken out and now my mobile has decided to reject/block calls from my parents' number. I could SCREAM!!!!🤯

  • Dracarys26 Jane Macdonald (@Dracarys26) reported

    @Plusnet recently changed to your wifi and it’s terrible. Very little service upstairs and struggling to stream downstairs. What can we do???? @craigmacca15

  • Billy_Woolger billy woolger (@Billy_Woolger) reported

    @Plusnet hi having issues with plus net WiFi in borough green?

  • JonesStevej87 @jonesstevej87 (@JonesStevej87) reported

    @Robin_Allen91 @Plusnet Had that problem a few times before myself mate, my phone came to my rescue as I have it with unlimited data and made my phone the ***.

  • YorkshireLady3 Yorkshire Lady (@YorkshireLady3) reported

    @EyeOldham @NKrankie We have been with Plusnet for years without trouble. Customer service is excellent even for non technical people like me.

  • davedpg David Edwards (@davedpg) reported

    Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • KaylaKraftYT KaylaKraft (@KaylaKraftYT) reported

    @Plusnet I've done that on Facebook with an automated reply. This isn't the first time we've got no service. I'm actually fed up of this now as I've paid to watch something today. If the issue isn't sorted I think I deserve a refund from plusnet for the inconvenience

  • ven025 venugopal (@ven025) reported

    I need an answer for this problem dear @plusnet