Plusnet Outage Report in Newhaven, East Sussex, England
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The latest reports from users having issues in Newhaven come from postal codes BN9.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Katey Ann Fraser
(@kateyannfraser) reported
@plusnethelp @Plusnet I cannot get hold of your customer service to discuss my late (completely non existent) service. All I get is a recorded message that basically says ‘we’re too busy to talk to you call back tomorrow’. Disgraceful.
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Katie Langley
(@KatieLangley97) reported
No internet for another two weeks all due to errors on their end, thanks @Plusnet, wouldn’t recommend to anyone.
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DJAYSTEVE🎧🎤🎼
(@djaysteve) reported
@MarcAllera Having emailed your office with no response about my @Plusnet service cancellation and the requested refund of £71.89. It seems like a social media campaign to hit you in the wallet will be the appropriate way to go.
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Rosie Johns
(@rosiekaj) reported
@plusnethelp @Plusnet despite having moved house 3 weeks ago my wifi still thinks I'm in the old place!? All devices showing my location as my old house. Help?
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steve hayes
(@stevehayes568) reported
@JennyGill15 @plusnethelp Come on plusnet sort out your service
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DJAYSTEVE🎧🎤🎼
(@djaysteve) reported
@MarcAllera Take responsibility for @Trustpilot reviews about @plusnethelp Lack of response and deleting questions to cover their backs Plusnet - Scammers, robbers, timewasters Our worst nightmare is called Plusnet!
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Finchy Shropshireman
(@happykerching) reported
@AndrewBooton @Plusnet Tell me about it, used to be awful. However, over the last 12 months, it has been fine and improved for us. However, at its worst, we had 3 full days of utter incompetence/
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Vince
(@DatGuyVince) reported
@LooneyHoon__ @Ticker147 PlusNet... had issues a lot the last week or so tbf...
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calum
(@calum66075460) reported
@plusnethelp please help. im getting really annoyed with this internet, its just so slow. plusnet also has some really bad wifi range. im literally right next to wifi and i get 5mbps - 10mbps. sometimes i get 0.1 - 1 download
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Dave Bufton
(@BuftonDave) reported
@Plusnet @plusnethelp over the last 6 months of being your customer I've spent hours on hold and not doing it anymore. Had my email bill yesterday, and surprise its wrong, and overcharging me. I think this is the 4th or 5th issue I've had with your service and it's unacceptable.