Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (8%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Newhaven, England
The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 19 days ago |
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Internet | 20 days ago |
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Phone | 4 months ago |
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Internet | 6 months ago |
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Internet | 7 months ago |
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8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet (@crazeemary82) reported from Hurstpierpoint, England.@Plusnet based on an experience with a recent bill, I would never use your service again!
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RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms (@KarenAms) reported from Brighton and Hove, EnglandDear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bellagio (@markrich5000) reported@NOW absolute worst service ever. Moved my broadband from now to Plusnet who handled the switch. All good apart from now owe me a credit/refund of £23. Have promised this 3 times and still not received.
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Plusnet (@Plusnet) reported@TPreston13997 Hi there, Thank you for your message and we are sorry for the delay with our responses. Unfortunatley if you were to cancel your broadband service with us, your email address would be cancelled too. Rafiqe - Plusnet Sheffield
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Carl S (@screwy73) reported@Plusnet hi i ring up to cancel my contract of which you insist we must ring you , why then does the indian guy ask for my bank details ? Just to cancel a contract
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David Onions (@0N10N5) reported@Plusnet our landline is not working. No dialling tone. Broadband appears to be unaffected.
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K (@Keldo79) reported@Plusnet any issues in EH22 2QR area, it's just stopped working
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Gary Vince (@garyvince1981) reported@Plusnet My internet has been down in the Swanley area for 45 minutes is there a problem?
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cool2bginger (@cool2bginger) reported@Plusnet, no answer on the phones, no answer from direct messages. Your customer service is shocking. Any chance of someone actually getting in touch???
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FiFi (@fiEh23) reported@Plusnet Hi. Broadband down and help Bot has reported we should be back up by 27 June. It's only 11th. (Not living in back of beyond either). Really 16 days?
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported@MarinaPurkiss @EE EE stole my mums PAYG number & credit. They lied & said she didn’t use her phone for outgoing calls despite me having documentary proof to the contrary. Another bit of BT, Plusnet also charged her an outrageous sum for a premium rate call she quite clearly never made.
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Terence LAU (@TerenceLAU17) reported@Plusnet I agreed to start the new broadband service on June 20th, but have not received your device to this day. Is it normal?