Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 01/15/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ianbriscoe Ian Briscoe (@ianbriscoe) reported

    Credit where it’s due - @plusnet were incredibly helpful when I was helping an elderly neighbour who’d forgotten his password so couldn’t log in after switching from IE to Edge. And hold time was less than 30 seconds. Brilliant service.

  • CEJHodge Carol (aka Elizaboots) (@CEJHodge) reported

    @Plusnet is anyone manning the phone lines today? Not about to spend another 30 plus minutes listening to rubbishy music. No doubt if I cancel my payment you’ll want to talk pretty quickly 😡

  • mapledelight69 Maple Delight (@mapledelight69) reported

    @Plusnet Which one of these doesn't shut down and reboot ten times a night ?

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet Can I still cancel my switch when I haven't been switched yet, and how do I cancel when I don't use the phone due to a disability? Thanks.

  • belle_codes Bella Ciao 💙🇺🇦💛 (@belle_codes) reported

    @itstidusbesaid Plusnet, they have been brilliant, especially the customer service.

  • NeilSummers_ Neil Summers (@NeilSummers_) reported

    Plusnet are ****, pass it on

  • B260Eb EB B260 (@B260Eb) reported

    @Ofcom @Plusnet @JohnLewisRetail Try taking a contract with them and after a few days, you get cut off then spend 8 days speaking to different people who tell you they don't know what the problem is but you have a contract so cant go elsewhere

  • claireish_rawr Claire (@claireish_rawr) reported

    @Plusnet Unfortunately I'll be moving to another network and staying there, moving elsewhere and then moving back is a lot of messing about and if I'm honest, I just can't be bothered. I also think it's a really bad policy to just cut off someone's phone at a time when they probably need

  • SallyBLAKEBROU1 Sally BLAKEBROUGH (@SallyBLAKEBROU1) reported

    Plusnet. We have problems for months. Outreach have been every day. Everyday You tell us it's mended, every day it plays up. Tonight we have No Broadband. And told more lies. You manage to take our money!

  • areoff Andrew (@areoff) reported

    @Plusnet trying to sign up for a SIM with you, keep getting a “something went wrong” 500 error after filling in details. Is it because my PAC is from BT who are the same network as you guys?