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Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Newhaven, England

The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.

CityProblem TypeReport Time
Brighton Internet 16 days ago
Lewes Internet 17 days ago
Brighton Phone 4 months ago
Newhaven Internet 6 months ago
Newhaven Internet 7 months ago
Brighton E-mail 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms
    The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • crazeemary82
    Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rr123xx
    G. (@rr123xx) reported

    Absolutely shocking service from @Plusnet. You were dealing with my complaint and then you’ve suddenly started ghosting me. Shocking service.

  • johnlyons40
    John Lyons (@johnlyons40) reported

    @Plusnet hi I can't setup my plusnet emails on my new windows 11 computer. Outlook setup assumes my email address is my username. any help appreciated

  • SenorStefan
    Stefan (@SenorStefan) reported

    @Plusnet please can someone on your complaints team look at question 250751947? Support agents are not understanding the issue and constant delay on a new connection and resetting a 30 day SLA is absolutely naff. MDU build was done BEFORE order placed. External build is the issue

  • stow_gwen
    Gwen Stow (@stow_gwen) reported

    @Plusnet my broard band is not working

  • sheard82
    The Shearded One⚔🙂 (@sheard82) reported

    @rr123xx @Plusnet Told me on the phone dont cancel you're direct debit otherwise you wont get a refund

  • greggwright21
    Greg Wright (@greggwright21) reported

    @Plusnet anyone having issues with broadband, im connected to Internet but its not allowing me on any services like games and apps on my amazon stick.

  • Vortex_of_Truth
    Vortex_of_truth (@Vortex_of_Truth) reported

    Drop outs tonight from @Plusnet. Again. Never going back to them once I'm finally released from my 2 year sentence with them.

  • Tripe_Writer
    Tripe_Writer (@Tripe_Writer) reported

    @DerylLynn @Plusnet Similar problem here: Since Broadband upgrade, our panic alarms only work one way: the care people register that there is an alarm, but can't hear us, so they have to ring our phone. I understand that's a common problem

  • brendon_rogers
    Brendon Rogers (@brendon_rogers) reported

    @Plusnet do you have service problems? We have an outage, and I see reports on Downdector

  • Transferman2025
    TransferMan2025 (@Transferman2025) reported

    @Plusnet This isn't an issue that can be resolved via the member centre. My broadband speeds are consistently below the minimum guaranteed (500mbps) and I would like to discuss the termination fees as they are extortionate when you are in breach of contract