Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 11/29/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    Cobalt Strike Server Found C2: HTTP @ 146[.]199[.]168[.]81:80 C2 Server: hiiidickinson[.]com,/c/msdownload/update/others/2020/10/29136388_ Country: United Kingdom ASN: PLUSNET UK Internet Service Provider Host Header: download[.]windowsupdate[.]com #C2 #cobaltstrike

  • nmp_nicolacarey Nicola Carey 💙 (@nmp_nicolacarey) reported

    @Plusnet any update on network issuee this morning?

  • Topstop1 Top Stop (@Topstop1) reported

    @Plusnet He I asked for help and spoke to someone from your team last Thursday who told me they were ‘going to send me an email with everything we had discussed’ and I could reply to… which I have not rcvd. Also was told I’d hear from broadband department but as yet have heard nothing!

  • xRachellenax Rachel Angell&Jonah (@xRachellenax) reported

    @Plusnet is there currently issues with broadband in Sheffield. Mine has been down for about 30 Mins now l

  • Plusnet Plusnet (@Plusnet) reported

    @welshrat77 No problem, we don't have any solid info just yet on FTTP coming to Plusnet but if that changes we'll be sure to mention it to our customer base via the usual channels👏 Ta, Mads, Leeds

  • Drew45143339 Drew (@Drew45143339) reported

    Plusnet is crap

  • moshi_cs moshi (@moshi_cs) reported

    @plusnet internet has been mega slow since yesterday and has now been down since 7 this morning. please help

  • ahj321 ahj321💙 (@ahj321) reported

    @Plusnet The landline is not working, and the internet dropped for a bit but is now back on. How do I report it?

  • DarrenFinn1983 Darren (@DarrenFinn1983) reported

    Internet down and no reply from @Plusnet terrible service! 😡🤬

  • micj1982 Michael Fenwick (@micj1982) reported

    @Plusnet Any help would be great.