Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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marcus fasey
(@marcusfasey) reported
@Plusnet 2 days no phone signal at home .No that won’t do . Time to switch 😡
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colin blakley
(@audiosea) reported
@Plusnet Terrible Service
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Ieuan Winstone
(@IeuanWinstone) reported
@Plusnet That feeling when your Internet is down...again...
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Le Shuffle Truffle
(@shuffletruffle9) reported
@ZenInternetHelp switched from Plusnet to you in March and my internet has really suffered. Can't get on zoom meetings in places I previously could and regularly shows as unstable connection 😭
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Pam Thompson
(@DithersWithDogs) reported
@WYeates @plusnethelp It is still down and so is the landline. Yet on Plusnet status page everything is hunky dory.
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max white
(@maxewhite) reported
@Plusnet Can someone please explain why as a business customer we have had no email for 24hrs because of a problem with #PlusNet systems which after repeated calls to your team they have failed to help with?
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Pam Thompson
(@DithersWithDogs) reported
@plusnethelp You kidnapped me without permission from my previous ISP, your tech dept was bloody rude and now I have no phone and no internet and my cardiologist is supposed to be calling today!! Plusnet? Should be Minusnet.
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Plusnet Help
(@plusnethelp) reported
@ShreyMittal20 Hi Shrey, we do advise on our Mobile page that Plusnet Mobile does not support premium or short code text services. I am sorry if this means our service is not suitable for yourself. -Lauren
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Richard
(@whosthecaller) reported
@Plusnet Ive got 3 charity shops down which run Plusnet business broadband. On plusnet side log shows wrong passsword. Told by agent user must of reset the router. This happened before and was down to plusnet change that our routers was not ready for. How do i get esculated help?
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Jack
(@FurryPhilosifer) reported
@ShayMay_ I abandoned Plusnet because my Xbox wouldn't connect to my router at all and they said it's cause I didn't have fibre. That isn't how bandwidth works! 😩 "This is the support I'm supposedly paying more for?"