Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Owen Vincent
(@LoneFox98) reported
And the fact if it's internal got to pay 75. Bad enough gotta pay up to 30 a month for it to crash. And peoples still got issues after new routers. Etc. Plusnet is a aldi version of a shop. Cheap! Need to go over to @bt_uk Or @SkyUK
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Owen Berg
(@OwenBerg) reported
@Plusnet any news on the internet outage in LS11? Seems to be affecting lots of different companies, but only the customers seem to be aware of it. Been off for 7 hours now.
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Paul Barclay
(@barclayp9) reported
@Plusnet yes I cancelled my direct debit because my internet has not been working for five days. The muppets on your tech supports told me it was my rehome causing the problem. After disconnecting the phone they then said it was a faulty router and sent me a new one the next day
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Dan E Sioux
(@dannysioux) reported
@plusnet please can I have an update on my account. 2 days without broadband now. Several phone calls to a bunch of unhelpful imbeciles in your call centre. Need help urgently!
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Jonno Fandango
(@JonnoFandango) reported
DON’T sign up to @Plusnet broadband online. They advertise that you get a MasterCard as a reward, but this is not true. They have since told me that you must sign up over the phone to get the deal. This was not advertised. Complaint to Ombudsman Service on its way @plusnethelp
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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alejandra
(@amartp19) reported
@Plusnet meant to be doing exams tomorrow but my broadband is down for the 2 time in 2 months..
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Kitčaniklić
(@K1t_Law) reported
@buntypartridge @Plusnet I am having the same issues and they expect me to be able to diagnose if my router or line has an issue or they will charge me for engineer?! I mean that me doing half the work
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Mum Of Teens
(@MumTeens) reported
@plusnet Can you let me know if the connection problems currently experienced in YO62 area are likely to be fixed soon? Home schooling isolating kids with no wifi is near impossible
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@D.alums
(@alums_d) reported
@Plusnet I regret to inform you that my reception is next to zero. My internt freezes intermitently , and there is totally no reception upstairs. I am totally frustrated and will have no option but to terminate my contract since you are not keeping to the terms of contract.