Plusnet Outage Report in Newhaven, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at Plusnet
Plusnet is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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rOXANNE KING
(@roxmking) reported
@Plusnet i keep trying to cancel the sim and get my money back but no one gets back to me. I have not used the sim and want my deposit of #£7 back plse.,
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More Fun Making It (Lee)
(@ZZleeZZ) reported
@wcrpaul I have backup WiFi on a separate router with openwrt installed. That was just because the last plusnet router was so bad. 2 to 3 drops a week requiring complete reboot.
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Hobbyclean Cleaning Services
(@HobbycleanS) reported
@Plusnet hi. I have had some services restricted!!! My due date is the 18th and I have asked time and time again for it to be changed to the 25th!!! Shocking service!!!!!!
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Grumps
(@Grumps88) reported
2 months on and 55 phone calls later and still no phone or internet service from @Plusnet I’m unable to work and the care home where my seriously ill mother resides cannot make contact by landline. The stress this is causing is beyond belief
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Emma Benham
(@emsieben81) reported
@Plusnet I’m having issues with your internet speed being inconsistent. It’s really making working from home difficult. Any ideas on what it might be please?
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Roger Sutcliffe
(@roger_sutcliffe) reported
@Plusnet hi. Having issues with no service in Ox29 6 ? Any problems you know of? Thanks
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camm on eileen #BLM✊🏿
(@cammsuckks) reported
@Plusnet my wifi keeps going down in the middle of meetings, it’s been doing this ever since we got our broadband with you, this is unacceptable
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Michael Jones
(@Michael_I_Jones) reported
@burns_euan Plusnet solidarity, let’s agree to never speak on Zoom.
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James Drew
(@james_drew1) reported
@Plusnet why do you keep ignoring me? Poor customer service
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RafayKhan
(@Raf_A_K) reported
@plusnethelp 3/4 So lost another £50+ to plusnet. Now the monthly charges raised in first 5 of 18 month contract. Still having the technical issues and not even getting the rewards which I have asked and explained missed due to medical emergency.