Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@oinktastic) reported
@Plusnet are there issues tonight? Having trouble staying connected , about 5 dropouts in three last 20 minutes?
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Katy Taswell
(@ItsTaswell) reported
@Plusnet Have tried all tips and have had no problem with the router in the position it has been in previously. Anything else I can do? Not happy with the switch and have already finished the cooling off period so now tied in.
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Philip 🌸
(@ppearce1235) reported
@VodafoneUK I should have stayed with you. The worst thing I ever did was moving to Plusnet.
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Matt Smith
(@smithofthediff) reported
@lottyburns @BT Plusnet have online chat and they also now have SMS support for line faults. They are also cheaper than BT despite being owned by them and using rebadged routers etc. Apparently they have a referral program so let me know if you want a code.
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David Prout
(@proutd) reported
@Plusnet No problem, wll do
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Andrew Boullemier
(@spaceofandy) reported
As an existing customer for years for a company I don’t like being ripped off by that company. @plusnethelp @Plusnet just did that
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Jon D
(@JON_D84) reported
@ReanneReffell @WandsMASSIV @SkyHelpTeam Plusnet here, believe its an exchange issue. Eta on fix is 12:30am. Not sure how true this is.
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Simon
(@Spotter5) reported
@Plusnet are your servers down in the York area? Just lost internet
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Darren
(@DarrenFinn1983) reported
Problems with @Plusnet again! That won't do! 😡🤬
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Roly Tree
(@ukrols) reported
@lottyburns @BT @Plusnet have excellent customer service, one of the few ISP's where if necessary you can speak to an engineer rather just script following call centers.