Plusnet Outage Report in Newhaven, East Sussex, England

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Newhaven, England

The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.

City	Problem Type	Report Time
Brighton	Internet	22 days ago
Lewes	Internet	24 days ago
Brighton	Phone	4 months ago
Newhaven	Internet	6 months ago
Newhaven	Internet	7 months ago
Brighton	E-mail	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

• 
  Emma Chaplin (@MsEmmaChaplin) reported 3 minutes ago from Lewes, England

  Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

• 
  The Physio Rooms (@ThePhysioRooms) reported 30 minutes ago from Brighton and Hove, England

  @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

• 
  KarenAms (@KarenAms) reported 46 minutes ago from Brighton and Hove, England

  Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

• 
  KarenAms (@KarenAms) reported 51 minutes ago from Brighton and Hove, England

  Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

• 
  Mary Greet (@crazeemary82) reported 51 minutes ago from Hurstpierpoint, England

  .@Plusnet based on an experience with a recent bill, I would never use your service again!

• 
  RobinSchlochtermeier (@robinschlochter) reported 55 minutes ago from Uckfield, England

  @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oli (@olibuckley) reported 29 seconds ago

  @Plusnet Right. I'm still unable to receive calls unless I switch to 3G. This is terrible. I cannot afford to keep missing calls because they just don't show up if I have 4G enabled. I've been a customer for 3 weeks and will be leaving in the next week if it's not sorted

• 
  Chris Carra Pn1 🌱 (@ForzaCarra) reported 3 minutes ago

  @Plusnet To whom do I speak to raise some issues about the quality of my new Plusnet service? It's causing me more hassle than my last provider!

• 
  Stephen Hughes (@sghughes42) reported 5 minutes ago

  @Plusnet I've already asked her to do this with the fault that she reported a while back which still hasn't been fixed. Unfortunately I live some distance away so while I originally set this up for her I don't get to see her often to help with issues like this.

• 
  Rachel Loveless (@Elmyra14) reported 5 minutes ago

  @Plusnet Hi. I renewed my broadband deal before the contract end date but I’ve still been charged more this month. Can you help?

• 
  Soph ✨🇯🇲 (@Signedbysophiee) reported 7 minutes ago

  I work from home. I need internet to be able to pay my bills. Since I joined @Plusnet on 11/08 I’ve not had a full 24 hours of service. 5 engineers, new wires, holes in my walls + 2 boxes later and still nothing. I’m at my wits end, this is ridiculous.

• 
  Paul Denton (@mrpauldenton) reported 9 minutes ago

  @Plusnet I have just switched over to plusnet from EE and now seem to be having issues with my WiFi 6 laptop getting speeds under 1mb. My other laptop and devices work fine. So my question is could I swap this router for a WiFi 6 compatible one ? It’s a hub one I received thanks

• 
  Ann Oyd (@annoydcustomer) reported 10 minutes ago

  @plusnet webpage problems can not view page using firefox Error code: SSL_ERROR_NO_CYPHER_OVERLAP

• 
  Julie McKinnell (@juliejuliemck) reported 10 minutes ago

  @Plusnet hi please can someone send me the Ombudsman details Absolutely shocking service!!!!!!!!

• 
  Evil Reaper (@Phantom_Dead1) reported 14 minutes ago

  @Plusnet You seem to having issues with the Internet. I got kicked out of 3 games online and on speed test run, this said it were slow. How can this be whilst I am on fibre connection?

• 
  mike rawson (@mikerawson14) reported 15 minutes ago

  @plusnethelp @Plusnet are you having issues this morning? My internet has gone down twice. I tried calling your support line but the number is not recognised. #help