Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@oinktastic) reported
@Plusnet are there issues tonight? Having trouble staying connected , about 5 dropouts in three last 20 minutes?
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Nicola Carey 💙
(@nmp_nicolacarey) reported
@Plusnet any update on network issuee this morning?
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Marcus Jones
(@MarcusJJones) reported
@Plusnet is there a problem with your Internet service in Barnet, mine has been going on and off for the whole day?
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Top Stop
(@Topstop1) reported
@Plusnet He I asked for help and spoke to someone from your team last Thursday who told me they were ‘going to send me an email with everything we had discussed’ and I could reply to… which I have not rcvd. Also was told I’d hear from broadband department but as yet have heard nothing!
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Plusnet
(@Plusnet) reported
@LadyOfAquitaine Thank you Ellen. Our faults team will follow up with you after the engineer visit and check whether the problem has been fixed. Regards, Emily Plusnet Leeds 🌞
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Plusnet
(@Plusnet) reported
@Chris_P_Lewis Hi Christopher, we’re very sorry for the small number of mobile customers who had some problems with their bill. We’ve contacted those who were affected and made sure their bill is now correct - Adam - Plusnet Sheffield
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Christopher Lewis
(@Chris_P_Lewis) reported
@Plusnet I had to contact you tbf. Your customer service is normally brilliant so I'll let you off. 👍
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Rachel Angell&Jonah
(@xRachellenax) reported
@Plusnet is there currently issues with broadband in Sheffield. Mine has been down for about 30 Mins now l
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Peter Cailey
(@Bigsplashtwit) reported
@plusnet. Where is all the help you brag about, I've spent hours on hold trying to get the BT sports app to work. Poor, very poor.
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🅷🅰🆃🅻🅴🆂🆂 🅸🆅🅰🅽
(@Hatlessivan) reported
Hey @Plusnet your service is causing me many issues this evening No device can connect