Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@lynseybestitch1 Hi Lynsey, I'm really sorry about the connection problems you've been having. Is the issue with a mobile or a broadband service with us? Please get back to us with either the mobile or username depending which service it's for please? - Adam - Plusnet Sheffield
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Harry
(@warrenha8) reported
@Plusnet we've had to pay for my phone data also because of this situation. Not happy! Your adverts are so friendly, bet the plusnet guy hasn't had to deal with these problems.
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WarfaceUK
(@Warface_UK_1969) reported
@emaniat73 Tbf to Voda, I've been with them now for 6 months, this is the first long outage I've had with them. FAR better than Plusnet 😠
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Plusnet
(@Plusnet) reported
@irresponsabelle Hi Isabelle, I'm sorry you were having problems logging into your account, we're not aware of any issues with that but please get back to us with a screengrab if that's still an issue. - Adam - Plusnet Sheffield
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Dan Miller 💙
(@Dan_jmiller) reported
Hi @Plusnet just set up a business account today and I can’t log into with details I created. 30mins on hold to contact services and I gave up. Help?
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1metaprince
(@1metaprince) reported
@Plusnet Hi please can you help. My 14 day cooling period will be up soon and no update on connection and router delivery. Please can you let me know about both aspects.
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vicky powles
(@ladychilli) reported
Hi @Plusnet are there any issues in the SN15 (Chippenham) area this morning? My broadband connection keeps dropping out, 3 times so far since 7.30am
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Harry
(@warrenha8) reported
Therfore you've broken the terms of our agreement. If I have to go to trading standards I will. I just wanted internet when I ordered 5 weeks ago, thought I'd be up and running in a week. @Plusnet sort it out and take some care in your customer service. Sort it please. 5 WEEKS!?
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Noahsarkproperties
(@Noahsarkprops) reported
@Plusnet Ditto useless need reporting to Ofcom as I’ve had issues for months and months and they still won’t send an engineer out ! Passed my account to a debt collector when I don’t owe a penny ! Messed up my account totally
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Bridget Chapman
(@BridgeeCee) reported
@Plusnet ...account. They have ignored my emails about escalating. This is 'award winning customer service' apparently. So, one more time @Plusnet, how do I escalate this to complaint to @ofcom?