Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
@Plusnet hiya, is internet down?
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Richard Banks (he/him)
(@rbanksy) reported
You know it's Christmas when Chris Rea plays while you're on hold with PlusNet support.
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Dec
(@Deckers_Saan) reported
@Plusnet 7 days a week support yet when I tried to phone during business hours today your lines are closed 🤔
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Britt Ellis
(@britt_ellis) reported
@Plusnet I reported a fault on behalf of my mother and was advised an engineer would visit her property on Thursday between 1pm and 6pm. No engineer arrived and we have heard nothing from Plusnet regarding the fault. The landline is still not working and broadband is erratic
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Jabber 👉🏻💥
(@unogemini) reported
@Plusnet Hi there, this is still an issue. Internet is still cutting out sporadically throughout the day. Can we please have someone come and fix this now? It's been nearly a week with no improvement. Thanks.
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Ricardo Ministro
(@RicardoMinistr0) reported
@Plusnet having issues with my plusnet mobile - cannot call you from my plusnet number nor get help via the website either. Please get in touch with me ASAP Thanks
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The Folklore Podcast
(@folklorepod) reported
@Plusnet The ongoing problem is line dropping is stable at the moment but it's been much more unreliable than our neighbours on other providers. As we rely on good connectivity for work we are starting to get concerned that we may need to change
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Marc Winton
(@WintonMarc) reported
@Plusnet i made the decision to transfer my broadband service from sky to Plusnet, and we have now been without broadband for three days. I work from home, and my daughters cannot submit their homework either. Although I was promised to be contacted yesterday by 5pm,heard nothing
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Andrew Kerr
(@TheAndrewKerr) reported
@plusnet Hello, I am in Edinburgh, EH4, and my broadband went dead about 15 mins ago. Is there a problem?
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TheRealMacSween
(@Dougie05957548) reported
@Plusnet I ordered your broadband. You took my money a week ago. Now you’ve emailed me to say you don’t supply my postcode. On hold for ages. And, I’ve heard Wham 4 times. Just another reminder of why Yorkshire is crap.