Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 02/26/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ohfishcakes Kraig Ⓥ 🌱🇺🇦 (@Ohfishcakes) reported

    @Plusnet Hi, I was wondering if you could help me. I was asked todo a trace route by a video game company, and I need to check if the results are normal? One was done wired via PC and the other was done on my iPhone. Would it be okay if I message them to you?

  • SaxonPark Andy Parkes (@SaxonPark) reported

    Sat here. No internet. Mobile data cover. Fault reported Thurs 1700. Out since 1630. 2 hrs on landline as we kept copper line!! Done swap to internet phone! Line dropped. No calls back!! No updates from any service providers. @Plusnet Please call me. I will DM my details.

  • ChrisWilsonUX Christopher Wilson (@ChrisWilsonUX) reported

    @ThePollitt Plusnet uses the EE network... Just saying.

  • visorfett Graham (@visorfett) reported

    I might have to cancel my @Plusnet broadband due to the fact they keep making terrible adverts.

  • LesPerrry E-motion Media (@LesPerrry) reported

    @Plusnet Thanks for advising to get a dongle when you have cut me off twice on last 3 weeks, ok if you have a mobile signal in area, which thanks for asking, i havent #incompetent

  • Stephendpayne Stephen Payne (@Stephendpayne) reported

    @Plusnet I'm another mobile customer abroad that can only get 2g. Currently in Germany (Berlin), checked the APN is correct but it will only register on o2 2g and not 4g if I manually search for networks. Can you help at all?

  • iamduncan Duncan Mellor (@iamduncan) reported

    @plusnet now you’ve sent 2 engineers round and neither has been able to fix the internet can I stop paying you now?

  • mrshamus22 Shaun Gibbs (@mrshamus22) reported

    @Plusnet So 2 days later and still not even a hint of a response! What is going on with @Plusnet support??

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet receive a message saying your bill is still outstanding! All week I have visited your site to pay and it is such hard work just to get to the payment page; it’s so slow. Yesterday I attempted again and it said “you have 2 days to pay”; I thought you know what, I’ll do this on

  • fakerusky Red Fox (@fakerusky) reported

    @Plusnet do you have problem with your app? Can't log into your app instead laptop only.