Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 11/07/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Oxfordite Rupert wilson (@Oxfordite) reported

    ISPs+OpenReach — #TalkTalk #Plusnet #zeninternet Imagine paying full ££ rate for DSL with line speed <0.4Mbps (reducing to zero when it rains hard/snows) ..a rising price, every few months.. ISP refuses service when they see you are changing supplier. What a grim UK telecoms env.

  • swapnilnshilpa swapnil rane (@swapnilnshilpa) reported

    @plusnethelp - very bad speed and that's too when some important work to be finished. I am fustrated with the internet speed , it's 0.01 , 0.36 Mbps and following up with customer support , I want to leave plusnet , okease help me to end contract without exit fees.

  • sweetsgarstang Sweets of Gartang (@sweetsgarstang) reported

    @plusnethelp @OpenreachHelp Plusnet what a crap company letting down a disabled person 3 times now leaving them without internet in there new premises. #rubbishcustomerservice

  • AllmondJade Jade Allmond (@AllmondJade) reported

    @Plusnet But not really help when it's needed

  • RichardRw05 Richard (@RichardRw05) reported

    @plusnethelp @Plusnet hi how do i cancel bt sport as i added it by mistake ?

  • DefBond75 Def Bond (@DefBond75) reported

    @Plusnet new customer here, called support and said that No internet and an engineer might come tomorrow... Not happy about the result.... No empathy shown... Bad start....

  • jamesrobguy james (@jamesrobguy) reported

    @Plusnet im trying to get into your website to pay for a bill. It is not loading up. I don’t have any problems with any other pages for other things. #help

  • flipm1967 Philip Mumford (@flipm1967) reported

    @Plusnet tidying my ANCIENT force9 account - trying to delete emails (over 7000) but webmail keeps on crashing. Any way to fix this?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @RichardRw05 Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield

  • apbmth Adam Pooley (@apbmth) reported

    @plusnethelp @Plusnet seems like you guys are having DNS issues. Changed my dns server on my devices and all is good. Rebooted prior.