Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 01/22/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RazoRmedia Bruce (@RazoRmedia) reported

    @AndrewGalvin14 @Plusnet Same in Manchester. Service is down across@the country it seems

  • neilford Neil Ford (@neilford) reported

    Hi @Plusnet. Any update on what appears to be a widespread service outage?

  • theembersfire Marcus C (@theembersfire) reported

    @AndrewGalvin14 @Plusnet Exact same issue in Maidstone, been down for over an hour now so not great when WFH! Customer services are obviously swamped as it won't even let you queue if you dial. I'm shocked there's been no announcement given how extensive this seems to be.

  • karlwilliams Deadlight (@karlwilliams) reported

    If you want a course on how not to handle a network outage, look to @plusnet. Their entire network is down, as is their status page, and they've stopped answering calls and given no updates on social media.

  • karlwilliams Deadlight (@karlwilliams) reported

    @leedsfan72 @Plusnet They're generally ok for me but it's always terrible communication and slow fixes when there's a problem. Search on twitter for "plusnet" and keep checking it. It's better than trusting them to update us.

  • xOldmanpete oldman (@xOldmanpete) reported

    @Plusnet Did we make a bad Cuppa so you are punishing us? Give us our BB back and I'll practice more...

  • stefandyson Stefan Dyson (@stefandyson) reported

    @Plusnet broadband services down in S43 as well, router connects, blue light, no internet. Thanks

  • sunandosengupta sunando sengupta (@sunandosengupta) reported

    @Plusnet trying to connect to helpline for broadband not working. Cannot reach helpline too :(. Any help really appreciated.

  • sawcar carmen rose (@sawcar) reported

    @SyHawkes @Plusnet My daughter withPlusnet. She's never had any problems. Could be two reasons. Covid or grief! Seems like everything is slowly shutting down.

  • leenoad1991 Lee Noad (@leenoad1991) reported

    @Plusnet @AlexLewSec @Plusnet any danger you of acknowledging this as a nation-wide outage and giving us an ETA for a resolution?