Plusnet Outage Report in Newhaven, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Hood
(@TonyHood123) reported
Hey @Plusnet, how can I leave your service? I’ve tried emailing support last month but you keep on billing me. I just want you to go away. I’m out of contract.
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Donile📈
(@donile69) reported
@Plusnet recently switched from sky broadband to plusnet and its fine in terms of watching stuff and general internet connection but when I’m trying to play an online game on the ps5 it’s terrible. Constant lag and rubber banding which was never there when we had sky. Why?
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Lucy
(@lucygracee5) reported
@Plusnet I’m still having problems - it’s been dropping again today
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Plusnet
(@Plusnet) reported
@KateKirk79 I'd definitely recommend speaking to our Customer Options team to see if there's anything that they can do in terms of your current cost. Regards, Emily Plusnet Leeds
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Barry B
(@BarryOnHisBike) reported
@AfroChuck87 @WorkTheSpace @bt_uk Kind of is now as they are not BT engineers. They are Openreach engineers as they run the network. BT just provides broadband over the network the same as sky, plusnet etc.
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Martin Sykes
(@musicmanleeds) reported
@PScotfree @Plusnet @Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!
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Plusnet
(@Plusnet) reported
@kofiGyedu Hi there Kofi, I hope you're doing OK, I'm really sorry for the issue with calls to you going to voicemail and for us taking a long while to reply. Can you get back to me on a DM with your mobile number please if there's still a problem? - Adam - Plusnet Sheffield
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Iain Boatman
(@MesolithicMe) reported
@Plusnet No the issue hasn't been resolved. Norton says that the order is 'on hold', so haven't even been able to download the software. Apparently it's becoming a common problem, what info do you need?
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet No internet connection since 23:12 in GU27 2** 2weeks ago same thing, logged fault on down detector and here. Not good.
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Georgina
(@mrsbickerstaffe) reported
@Plusnet daughter has transferred her service to you. Put sim in last night but still says no service today. Can you advise please? Can’t call you to ask - lost my voice!!!