Plusnet

Plusnet Outage Report in Newhaven, East Sussex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newhaven, East Sussex, England 11/21/2025 12:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • summattosay j (@summattosay) reported

    @Plusnet problems watching streaming. Losing connection at different times throughout the morning. Think you should know. It's very annoying.

  • poodle_not Not Poodle (@poodle_not) reported

    Hey @Plusnet my business broadband in S11 has been up and down like a fiddler’s elbow for the past two days. Are you aware and what can be done? And yes I’ve restarted the router. Several times. Ta.

  • benfrimley Ben (@benfrimley) reported

    @Plusnet Our phone and broadband is not working, told that this is a fault with the phoneline and that we would have to wait 2 days for @WeAreOpenreach to fix. We live in a flat and all of the other phones are working in our block

  • MC_PT MCPT (@MC_PT) reported

    @Plusnet Not impressed with the service so far. The WiFi signal doesn't reach rooms that Sky used to. Tonight there's no internet at all.

  • erica16710 Erica Campbell (@erica16710) reported

    @poodle_not @Plusnet Not at all :/ it’s ok for now but does keep going down :( you?

  • HighStreetComp HighStreetComputers (@HighStreetComp) reported

    @Plusnet my broadband has dropped out ever since we changed from Vodafone. We have had our home wirering checked and phone line checked and all is working 100%. This is making our work from home so unstable and unreliable. Plusnet please help us to sort this out!

  • zara_a86 Zara A (@zara_a86) reported

    @Plusnet We have not had any service or our broadband activated for 7 weeks. You have repeatedly messed us around . We are both professionals with two young children in the midst of a worldwide pandemic without service from you.

  • obliquitywrites Obliquity 🖤🤍💜💛 💙🍍 (@obliquitywrites) reported

    Okay, so I'm having some really weird issues with my @Plusnet fibre. Tech people don't seem to have a clue. Can load pages and messages, but very slow and laptop says it isn't connected. Have globe icon in the corner. Updates will not run. Says no connection on Ethernet either.

  • espglas espglas (@espglas) reported

    @Plusnet Hi, I am plusnet mobile customer. I have seen the offers for new customers in plusnet website and I am interested. Given I am a customer already, can I get those offers? Thanks

  • RP81476301 RP (@RP81476301) reported

    @Plusnet very patchy internet today. Unusual .. is there a problem in FAVERSHAM Kent?