Plusnet Outage Report in Newhaven, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Plusnet
Plusnet is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh
(@cluelessleigh) reported
@Plusnet Hi, I upgraded my broadband with you yesterday and selected the 1st September for an engineer visit but I've been sent a confirmation for the 15th Sep, which isn't suitable - I WFH and have a meeting that morning. There isn't an option online to rearrange. Can you help?
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Jonny Gios
(@Supergios) reported
from
Kendal, England
@BTSopenreach @Plusnet very bad connection on BB here in #kendal at the moment. Can you please look into this asap. It does affect businesses.
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Sanjay
(@LeoZeo2) reported
******* knew something would go wrong with the Internet installation today. Missing a call by 2 minutes with no way to call back somehow allows Openreach to delay by a day? ******* what. Plusnet having barely any idea what's happening too. ******* stupid.
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Crow 🛩️🎾🏁
(@GrishoNico) reported
Hey, @Plusnet , mind explaining what's been happening? Every single day I get scam phonecalls that leave voicemails in Chinese. Used to think it was my number that was the issue. But my brother got a PlusNet SIM for a week for a holiday and within the day - he also started (1/3)
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Simply Lorna
(@SaarfLondonBird) reported
@Plusnet No problem - just wanted to make sure that my phone didn't automatically connect to the "at sea" service, which is mad expensive!
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SchmAmazingSchmUmbrella
(@AmazingUmbrella) reported
Plusnet emails not working?
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T Gurung
(@Aachyon) reported
@Plusnet my internet has been down for an hour. Any maintenance going on in Leeds area?
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Lucy Riddolls
(@lucy_riddolls) reported
@Plusnet Sorry can this issue not be resolved today? You said Wednesday it would be back on. I am a remote worker and I can’t keep using my 4G. This is costing me a lot of money and I am so close to cancelling my account and looking elsewhere.
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Tracey
(@minkymoo5) reported
@Plusnet renewed with you last month but now being charge double the amount? Please help
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Crypto enthusiast
(@musicologydisco) reported
@Plusnet No phone signal NR7 0TQ. This is a recurrent problem which has been ongoing for weeks intermittently. Whats the problem?