Plusnet

Plusnet Outage Report in Loughborough, Leicestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Loughborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Loughborough, Leicestershire, England 11/20/2025 16:10

November 20: Problems at Plusnet

Plusnet is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Loughborough, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomDerby Internet
United KingdomLeicester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • crawler1970 Mark Templeman (@crawler1970) reported from Leicestershire, England

    @PlusnetSupport @Plusnet @plusnethelp It's not for me. It is to cancel an engineers visit that is currently booked to install a line for our disabled daughter, as she is currently in isolation.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fronkoduck Robin (@fronkoduck) reported

    @Plusnet Thanks Mike. I'm guessing I was allocated to Adam yesterday evening but have been bumped out of the queue due to these communication issues.

  • samirkerbadj سمير الجزائري (@samirkerbadj) reported

    @Plusnet Hi, I am a new customer still waiting for his router to be delivered, my activation date meant to be on the 29th, how much compensation I am eligible for!?

  • andrewn00202328 andrew neilson (@andrewn00202328) reported

    @alighirl77 @skytv @SkyHelpTeam Phone them up and cancel your subscription. You'll get a much better price to stay with them and they might sort out your wifi. Worst case scenario you are £123 a month up and you need to use your phone as a hotspot until you get plusnet instead

  • DanCurrey Danny Currey (@DanCurrey) reported

    @Plusnet I need help guys, speeds are shocking and router range doesn't cover my whole house.... Your contact us page is just sending me in a loop.

  • joyousdivision Joyousdivision (@joyousdivision) reported

    Hi, @Plusnet an engineer has been to my property today to install my new full fibre line. Unfortunately he was unable carry out the installation due to poor access, surely this should have been ascertained before an installation appointment? Please could you advise the next step?

  • LMaeers lovecombatsports (@LMaeers) reported

    @Plusnet trying to cancel my account, was on hold for 20mins and then got cut off. No way to cancel online, terrible service. Direct debit cancelled 20mins of my life I won't get back. Useless

  • froddd Fred (@froddd) reported

    @Plusnet I take it no changes to existing SIM-only customer contracts mean there will be no changes to roaming charges, and that contracts will roll over at end of contract period with same terms?

  • David_McGloin David McGloin (@David_McGloin) reported

    Avoid @Plusnet. Low cost but dreadful service. Hasnt worked once since order was placed 6 weeks ago. Keep getting excuse after excuse and then advised will get a call back within 48 hours yet still not working. Spent hours on the phone and waiting for next call back on Monday AM

  • fronkoduck Robin (@fronkoduck) reported

    Hello @Plusnet, my mum is having phone trouble and troubleshooting guidance has failed, can I get some assistance?

  • JackieClarkso16 JC (@JackieClarkso16) reported

    @Plusnet is there a problem with your website because it won't let me look at renewing my contract or look at the call plan options?