Plusnet Outage Report in Hythe, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hythe, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hythe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Plusnet
Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hythe, Kent, England
The most recent Plusnet outage reports came from the following cities: Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
||
| Dover |
||
| Ashford |
Internet | |
| Folkestone |
Internet | |
| Folkestone |
Internet | |
| Dover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hythe, England
Latest outage, problems and issue reports in Hythe and nearby locations:
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
@Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...
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Bill Fox
(@BillfoxUk) reported
from
Lydd, England
@Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Neil Wigglesworth (He/Him) 💙
(@Neilwigg) reported
from
Kennington, England
So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years
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Matt Allan
(@chewmatt71) reported
from
Folkestone, England
@SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Luke, Woke outrider on the storm 💙💙💙
(@67Spiel) reported
I ditched Talk Talk after a series of failures on their part to communicate adequately and not being helpful when I tried to resolve things. I switched to @Plusnet, and I've had cause to speak to customer services twice so far. And it's so calming to actually get service.
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A Rabbit of Negative Euphoria
(@Bexdora) reported
I'm not to worry about my old account now, it won't go to collections, even though now every time I call @Plusnet I get routed straight to collections & they have to put me through to customer services. The person I speak to in sales is wonderful, she gets everything sorted...
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Sophie Osborn
(@sophielosborn) reported
@4Viewers Is your issues with PlusNet been resolved yet? When I phoned I was told this was the reason and I’m still experiencing this error code. It’s been almost a month now.
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Maureen Lewis
(@Rdgfootyfan) reported
Is anyone else having problems with Plusnet today?
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Tim Watson
(@BeatLiturgist) reported
number of calls each day. Such rubbish customer service - get it sorted @Plusnet @plusnethelp - not good press for you when I have to tell so many businesses and individuals the vicarage phone number has changed - and why! Get it sorted!
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A Rabbit of Negative Euphoria
(@Bexdora) reported
The @Plusnet customer services people help as best they can, trying to find alternatives, but BT WiFi hotspots aren't strong enough in my flat. I've already racked up quite the mobile bill using extra data. I resign myself to having to wait until 23rd March.
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Michael Dixey
(@MichaelJDixey) reported
@PaulOckenden Thanks for this! Problem now solved! Shame Plusnet couldn’t provide a bit of customer service and advise of the change before hand.
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A Rabbit of Negative Euphoria
(@Bexdora) reported
15th March comes. Phone line set up, but when I call @Plusnet the broadband won't be ready until 22nd March, as an engineer has to come out to fix what they shut off remotely. This is then delayed to 23rd March. I start a job after 6 months of looking on 22nd. I need internet.
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tony cottrell
(@tonyc0506) reported
@Plusnet how do I get to speak to someone who can actually deal with an issue with my broadband? Last agent was not very useful at all
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Jess Hall
(@jesshallsongs) reported
@Bexdora @Plusnet Aw Bex this is a nightmare and @Plusnet sound rubbish. I was w/o internet for a week last month and totally appreciate just how isolating and disconnecting that is not to mention totally impractical. They should provide some compensation for such a shoddy service xx