Plusnet

Plusnet Outage Report in Hythe, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hythe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hythe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hythe, Kent, England 11/22/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hythe, England

Latest outage, problems and issue reports in Hythe and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GarfieldTheCa15 GarfieldTheCat (@GarfieldTheCa15) reported

    @Plusnet hoping you can help - my service is due to switch to you later this week - but I've had no notification that the router is on its way. All I've had is the 'Welcome to Plus net' letter and if I look in on the 'Member Centre' there is a message that 'An error has occured'

  • wright_1980 Dan Wright (@wright_1980) reported

    @Plusnet swapped over to yourselves today. Had a message just before 17:00pm to say I was good to go. Plugged my router in now stuck on orange flashing light. Tried all the troubleshooting but still the same. Help!

  • mapledelight69 Maple Delight (@mapledelight69) reported

    @Plusnet Thanks, internet just dropped again just as family about to watch something. Rang plusnet on Friday and got absolutely zero tech support just that they would send an engineer monday (today) and they would telephone me first,no call, no engineer.

  • AndyY1988 Andrew Young (@AndyY1988) reported

    @Plusnet Hi, I'm coming to the end of my broadband contract and want to upgrade but there is no option to do that. Help please....

  • 1982joey jo barrow (@1982joey) reported

    @plusnet why on my latest bill have i been charged for a phone call i never made. You might force me to have a landline but i dont plug one in.

  • G6WYN gwyneth (@G6WYN) reported

    why does @Plusnet website show no problems with service? I have had no mobile phone service since Midday Sunday & possibly longer. Mobile & home internet is working. I have reported through website.

  • JeanJar91295156 Jean Jarvis (@JeanJar91295156) reported

    @Plusnet Hi I'm trying my hardest to find out how I cancel my contract without phoning but am being lead in circles. Can anyone help please.

  • RegisteredSissy little sissy (@RegisteredSissy) reported

    @Plusnet it would be great to have internet , not for a second then off then a second again, I am losing money through your appalling service

  • LauraProbett LauraProbett (@LauraProbett) reported

    @Plusnet Hi Jodie, I've run the suggested tests and my broadband is still not connecting. I have left a comment on the ticket in the help assistant to this effect

  • LauraProbett LauraProbett (@LauraProbett) reported

    @Plusnet I'm a new customer and I was trying to set up my router over the weekend, but I kept getting a flashing red 'b' that indicates there's a problem with my broadband lines.