Plusnet

Plusnet Outage Report in Hythe, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hythe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hythe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hythe, Kent, England 01/21/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hythe, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomDover E-mail
United KingdomAshford Internet
United KingdomFolkestone Internet
United KingdomFolkestone Internet
United KingdomDover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hythe, England

Latest outage, problems and issue reports in Hythe and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • VivienneSwift Swift by Nature & Name (@VivienneSwift) reported

    @Jackson93439084 @Plusnet So many of us experiencing the same poor connections it’s got to be them not all of us! Getting cheesed off with the interruptions and slow speeds. Been going on for days now!

  • Jackson93439084 Jackson (@Jackson93439084) reported

    @Plusnet Broadband up and down this afternoon and all you can advise is to reset the router YET again ! then hours to reset up all the google products and wifi plugs and apps. You have an outage problem not me, you didn`t do me proud ! appalling service. !

  • AndyKendrick_UK Andrew Kendrick (@AndyKendrick_UK) reported

    How the hell @Plusnet keep winning awards 4 broadband customer service is beyond me, basically just been told that my router which only allows 10 devices 2 connect 2 it is used by other customers so put up with it or buy another router at ur own cost!

  • wjslater William Slater (@wjslater) reported

    @Plusnet Thanks for the reply. I use EE and was advising a Plusnet customer about the current outage. I suspect Plusnet uses the EE network?

  • Plusnet Plusnet (@Plusnet) reported

    @peterjuerges Hi Peter, I'm sorry to hear you're having issues with your speeds. From testing your line, I'm showing no external faults and your speeds are within expected estimates. Are you noticing this issue only through wireless devices? -Tony Plusnet Sheffield

  • Nicki0686 Nicki Symonds (@Nicki0686) reported

    @plusnethelp @Plusnet brand new internet and a consistently terrible connection. Wfh nightmare!!!

  • asidetheory A-side Theory (@asidetheory) reported

    @Plusnet Hi, i wish to continue with your service but can i stay at the current price of £22 if i renew for another 12 or 18 months?

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    @Plusnet This is a long standing issue. We had a total outage last year, fixed with new router. Lately we’ve lost connection for up to 15 mins at a time. Now has gone completely.

  • Smitchalot Sarah Mitchell (@Smitchalot) reported

    @Plusnet @plusnethelp I remember even having the conversation last year about youctrying to put my bill up for less service and the person I spoke to confirmed it’s £24.99 a month going forward.

  • arnold_hamish Hamish Arnold (@arnold_hamish) reported

    @blogmywiki I had issues with Giffgaff all summer. I'd have full 4g signal but no data anywhere with lots of people -capacity issues with masts perhaps? As an aside, I've switched to Plusnet mobile. They use EE and are much better and cheaper.