Plusnet outages and service status in Hythe, England

Problems in the last 24 hours in Hythe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hythe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Hythe, England

Latest outage, problems and issue reports in Hythe and nearby locations:

• 
  Emma Dixon RRR x (@pinkfairy79) reported 14 minutes ago from Dover, England

  @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

• 
  Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported 25 minutes ago from Kennington, England

  @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

• 
  Matt Allan (@chewmatt71) reported 26 minutes ago from Folkestone, England

  @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

• 
  Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported 30 minutes ago from Kennington, England

  So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

• 
  Rose Gold (@RrmetroldRose) reported 41 minutes ago from Ashford, England

  @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

• 
  Bill Fox (@BillfoxUk) reported 49 minutes ago from Lydd, England

  @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

• 
  Rose Gold (@RrmetroldRose) reported 51 minutes ago from Ashford, England

  @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 2 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  Louise Edwards (@LouiseE53079472) reported 4 minutes ago

  @Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly £50 yesterday for a service I'm not getting.

• 
  Jay (@Jason87r) reported 5 minutes ago

  Dear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!

• 
  Philip Challinor (@pchallinor) reported 5 minutes ago

  O let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!

• 
  Flower Pot (@FlowerP79667758) reported 6 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  Alex Buckland (@alexbuckland96) reported 7 minutes ago

  @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523

• 
  peztyke (@peztyke) reported 10 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

• 
  Victoria Unprincipled (@duchess2390) reported 11 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  MachLoopWales (@MachLoopWales) reported 12 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  Leon (@LeonDeroe) reported 12 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?