Plusnet

Plusnet Outage Report in Hythe, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hythe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hythe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hythe, Kent, England 11/23/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hythe, England

Latest outage, problems and issue reports in Hythe and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bev_cheetham Bev Cheetham (@bev_cheetham) reported

    @Plusnet please help. My number has not ported over and I desperately need this number for work. Should have happened Friday. Call centre no real help.

  • paulmanning439 Paul Manning (@paulmanning439) reported

    @Plusnet @Ofcom We didn’t need account access, we just needed the account and the service stopped. But no. You just carried on charging…

  • BethGlaisyer Beth Glaisyer (@BethGlaisyer) reported

    @Plusnet I am having trouble switching my broadband to you. Please can you help?

  • Chris93B Chris Barber (@Chris93B) reported

    @Plusnet not particularly happy with your customer service, I didn't realise that your team can decide when and when I'm not feeling alarmed and harassed by your latest email.

  • Will_Willsher Wil Wilser (@Will_Willsher) reported

    @Plusnet @Ofcom **URGENT** See my DM and immediately respond to confirm you won't change or cancel my mother's name against express instructions not to. Less urgent but also important would be a response from Brandon today as promised re the wider issue.

  • _kingham Kevin Ingham (@_kingham) reported

    @Plusnet and sending a random tweet in the hope of a reply seems to be the only way to contact customer service

  • VictorMeldraw 🐾 🐈‍⬛ චᆽච Lucky Nigel Cat චᆽච 🐈‍⬛ 🐾 (@VictorMeldraw) reported

    @Plusnet OMG 14.4% rise U R even more 'less competitive'. I can get faster 'Full Fibre' cheaper / potentially fixed price + little rise at end. (vs fibre part way & more rises) Guess my mobile will be less competitive when I hear from you. (signal was bad today, got E on phone!!

  • Sazzy__Sandra Sazzy Sandra 🐈☕📚🍫 (@Sazzy__Sandra) reported

    @Plusnet need to cancel engineer for Monday internet working

  • CorrectMarkham Markham Correct (@CorrectMarkham) reported

    Hi @Plusnet internet been down since 2.30 no reply to "Help" text can you help?

  • _kingham Kevin Ingham (@_kingham) reported

    @Plusnet How did you get award winning customer service when you don't even call back to fix problems when you promise?