Plusnet

Plusnet Outage Report in Hythe, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hythe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hythe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hythe, Kent, England 11/29/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hythe, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomDover E-mail
United KingdomAshford Internet
United KingdomFolkestone Internet
United KingdomFolkestone Internet
United KingdomDover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hythe, England

Latest outage, problems and issue reports in Hythe and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • just12amy Amy (@just12amy) reported

    @plusnethelp @Plusnet I've been waiting over a week for call protect to be activated on my account. No one is replying to my tweets or dms. I'm being harassed and urgently need this feature activated so I can block the number. Please help.

  • shellxalba Michelle (@shellxalba) reported

    @Plusnet @plusnethelp why is your service so awful and why can't I get hold of anyone to sort it? Been trying since yesterday, live chat disabled, multiple phone calls, the longest lasted 55 minutes and still no response, private msgd on here, still nothing!

  • Jonathandurbri1 Jonathan durbridge (@Jonathandurbri1) reported

    @plusnethelp @aemulantes plusnet are without doubt the worst customer service I have ever dealt with. What a crappy and shocking service!

  • B2z73 Rob Todd (@B2z73) reported

    @plusnethelp hi my broadband has been down since 12 and others i know locally are down too please can plusnet investigate as calling your phonelines is a never ending wait!

  • 77HavoK Slimz (@77HavoK) reported

    @Evaldas13039736 @EE Cancel EE is awful. Probably the worst provider i have ever been with. Outperformed by providers like Plusnet

  • andywg neonexpress (@andywg) reported

    Another day, further internet disconnections and slow speeds from @plusnet and still no reply from @plusnethelp on twitter at all and so once again hanging on the phone for over 30 minutes just to try and speak with someone about the woeful service. Nearly a week of this now.

  • Daisy75566358 Daisy (@Daisy75566358) reported

    @Plusnet 1.renewed contract for basic broadband but contract shows “unlimited fibre”. 2.Would the transfer cause any disruption on service pls?

  • LizzieVee1951 Lizzie Vee 🧙‍♀️ (@LizzieVee1951) reported

    @Plusnet  I spent half an hour last night on the phone to you, guessing why my broadband had gone down and was promised that I would receive a TEXT when the transfer was complete

  • ItsGirlTribe Girl Tribe (@ItsGirlTribe) reported

    @Plusnet dont switch to this company! We have no iternet and its been nothing but a ball ache trying to fix. Long hold times and engineers who do not turn up.

  • RuthRamsden Ruth Ramsden (@RuthRamsden) reported

    @JuliaHB1 @VodafoneUK Lightweight. I spent 3 hours on hold to Plusnet. The music was a selection of Xmas songs I never want to hear again.