Plusnet outages and service status in Hythe, England

Problems in the last 24 hours in Hythe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hythe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Hythe, England

Latest outage, problems and issue reports in Hythe and nearby locations:

• 
  Rose Gold (@RrmetroldRose) reported 3 minutes ago from Ashford, England

  @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

• 
  Emma Dixon RRR x (@pinkfairy79) reported 11 minutes ago from Dover, England

  @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

• 
  Matt Allan (@chewmatt71) reported 24 minutes ago from Folkestone, England

  @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

• 
  Rose Gold (@RrmetroldRose) reported 45 minutes ago from Ashford, England

  @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

• 
  Bill Fox (@BillfoxUk) reported 49 minutes ago from Lydd, England

  @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

• 
  Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported 50 minutes ago from Kennington, England

  @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

• 
  Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported 53 minutes ago from Kennington, England

  So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave O’ Connor (@piercepower222) reported 3 minutes ago

  @Benleo Awful shower to deal with. So relieved when I finally got shot of them and got a simple deal with PlusNet

• 
  Rob Baillie (@BobaliciousBob) reported 10 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

• 
  gary farr (@mrgfarr) reported 11 minutes ago

  @EE And that means if my connection goes wrong you want me to set up an entire other router, and then change my devices to work with that new router just so you can word for word a script instead of being like the @Plusnet support I used to get that just gave me information and trust

• 
  Sarah loopy (@Sarahlewp) reported 12 minutes ago

  @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !

• 
  GM Mark Howitt (@MarkHowitt) reported 15 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Nicky Robson (@Nicky_Robson) reported 20 minutes ago

  @Plusnet how long to respond to a issue regarding an account of someone who has died? Promised a response 3 days ago & still waiting

• 
  COYS CORNER PODCAST (@TOTTENHAM6191) reported 20 minutes ago

  @Plusnet They have done nothing but push me pillar too post. One lets me leave the next says no and essentially bullying me in too staying in contract by making me wait 30 days too fix a fault thats lasted 6 months!

• 
  Only Gigs (@Onlgig) reported 22 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  James Montgomery (@monty772011) reported 30 minutes ago

  @EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimer’s & she has to keep topping up her mobile to stay in contact. Causing huge stress!

• 
  Cyberax (@CyberaxUK) reported 35 minutes ago

  @Plusnet Hi - As I said in my DM the only option available by that link is a phone call and I can’t do that unless you want to hear someone coughing instead of talking…. Could you escalate to someone who can help please?