Plusnet

Plusnet Outage Report in Hythe, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hythe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hythe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hythe, Kent, England 12/02/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hythe, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomDover E-mail
United KingdomAshford Internet
United KingdomFolkestone Internet
United KingdomFolkestone Internet
United KingdomDover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hythe, England

Latest outage, problems and issue reports in Hythe and nearby locations:

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyOcton TONY OCTON (@TonyOcton) reported

    @Plusnet My business has ground to a halt today thanks to your inability to fix the email issue. 24 hours without a functioning email account is unacceptable for anyone, especially a business. “We’ll do you proud” Cheap words from a below par company! Hope you are “proud”!!

  • johnwark81 Dave (@johnwark81) reported

    @Plusnet @gphussey If you've got some 'steps which may help', fancy sharing them with all your customers instead of just Graham?

  • ims_ian Ian S (@ims_ian) reported

    @Plusnet Hello, my email has been down all day, unable to collect messages on 'phone or desktop. When will the service be restored?

  • BonkersBexley Malcolm Knight (@BonkersBexley) reported

    @NozzaMN @plusnethelp Plusnet is BT by another name. Last time I checked they did two fibre to cabinet services, theoretical peaks of 40 and 80. My sister gets 36 on the 40 service. I get 60 on the 80. Used to be 70+. Things get worse.

  • jessacc2 jessacc (@jessacc2) reported

    @Plusnet Try getting your email working for us all yeah? Been down all day.

  • dave_wyc Dave Marchant (@dave_wyc) reported

    @Plusnet Maybe he will change it if you get email working again. Now down for 15 hours for me.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Theandyman72 Andrew Mallett (@Theandyman72) reported

    @plusnet I clearly didn’t realise how much I rely on email until I don’t have it. Your disaster recovery is poor should have been able to switch to backup server to get people back online and recover any missing emails at later point!

  • jessacc2 jessacc (@jessacc2) reported

    @trevoramorris @Plusnet No it isn’t working . Been down all day .

  • TonyOcton TONY OCTON (@TonyOcton) reported

    @Plusnet My business has ground to a halt today thanks to your inability to fix the email issue. 24 hours without a functioning email account is unacceptable for anyone, especially a business. “We’ll do you proud” Cheap words from a below par company. Hope you’re “proud”!