Plusnet

Plusnet Outage Report in Hythe, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hythe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hythe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hythe, Kent, England 12/31/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hythe, Kent, England

The most recent Plusnet outage reports came from the following cities: Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomDover E-mail
United KingdomAshford Internet
United KingdomFolkestone Internet
United KingdomFolkestone Internet
United KingdomDover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hythe, England

Latest outage, problems and issue reports in Hythe and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Gledster Gledster (@Gledster) reported

    @Plusnet internet out in Yorkshire, YO25. Any issues you're aware of?

  • chudhope Richard Hope (@chudhope) reported

    @Plusnet it would be nice to be able to get some customer services but I guess that's too much to hope for

  • ShellEnergyHome Shell Energy (@ShellEnergyHome) reported

    @misterhpe @Plusnet I am sorry to hear this. If you did wish for us to look further into the issue at any point, we will be happy to do so. - Liam.

  • willhclay Clay (@willhclay) reported

    Poor show from @Plusnet overall - why not tell customers about this strike action that is clearly going to affect lots of new and existing customers?

  • Beelzebab666 Beelzebab (@Beelzebab666) reported

    .@Plusnet Do the engineers ever show up? Second time nobody has arrived and nobody has the decency to call us. Total waste of time. WE have to call YOU in order to find out what's going on and nobody at customer service has asnwers. Do you and OpenReach speak to each other? 🙃

  • Shinobilyrical1 Shinobilyricalassassin (@Shinobilyrical1) reported

    @Plusnet 2/2 Then apologise and apologise but never actually do the work in the 1st place til I spend hours on the phone kicking up a fuss. Then apologise again. And when it comes time to compensate, lie to me to get me to stay with no intention of honouring anything. Disgusting.

  • Chloe32624388 Chloe (@Chloe32624388) reported

    @Plusnet I'm trying to get my PAC code and I can't get it via text 'because it's already been issued' and the website wants me to call instead...except the reason I'm getting a PAC code to switch is because I have no service and therefore can't make calls.

  • TommyNosebag Hail the Jew dawn. (@TommyNosebag) reported

    So @Plusnet this is my 2nd day without internet, if I’m not up and running that’s £160ish I’ve lost. And to be honest your £8 a day “compensation” is a slap in the face. I need a fix and it needs to be before next week. #sortitout

  • richardaburns Richard Burns (@richardaburns) reported

    @Plusnet hi, can we have a chat? I've just left your service but received an email saying I've got a bill. When trying to log in my username or password is nolonger recognised. I've reset my password just now too, but still not letting me log in. Thanks

  • RachelParkinso2 Rachel Parkinson (@RachelParkinso2) reported

    Hey @Plusnet - any chance you might partner with @CityFibre in Wolverhampton? We've months left on the contract with you but would like to go full fibre...unstable Zoom calls not good for home working