Plusnet

Plusnet Outage Report in Hythe, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hythe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hythe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hythe, Kent, England 02/15/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Hythe, England

Latest outage, problems and issue reports in Hythe and nearby locations:

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet epic fail - just had an email confirming removal of features that I had't got - I'm so confused now.

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    So @Plusnet is a bit rubbish isn’t it? Never had a broadband before that drops out every day, literally never and I’ve used Virgin, BT, EE, Sky and more over the years

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • robwills1987 rob wills (@robwills1987) reported

    @Plusnet Worst company I’ve had the displeasure of dealing with. Customer service is terrible and the internet barely worked

  • so_called_clown antifa binch 🦂🛠️ (@so_called_clown) reported

    @adamjlemons @Plusnet I'm in S10 but also having issues with intermittent service

  • DangerHissy That Spaghetti Person (they/them) (@DangerHissy) reported

    Plusnet mobile mast down in West Yorkshire. Due up today or tomorrow. Give the call centre guy his due, he found the answer and gave me a timescale but would a text blast or email not have gone amiss??

  • Samathy_Barratt Samathy Barratt is funemployed (@Samathy_Barratt) reported

    I'd like it known that I think the Plusnet/BT HomeHub 5 is an excellent network device (if you're cheap, like me). Couldnt do this without two wireless radios!

  • Eilsmar Eils 🇺🇦 (@Eilsmar) reported

    @Plusnet very bad service. 1 of your customers didn't realise they needed their PUK code, now lost all contacts, business & personal. Is there really nothing that can be done? Don't take a contract with @Plusnet when their customer service so unhelpful !!!

  • Pazza_81 Pamela (@Pazza_81) reported

    @Plusnet Thanks for not replying. My dad has now had 2 phone calls with Plusnet to resolve this and had to give up after being on hold so long listening to dire music. No record of original call, hence no appointment. Horrendous service

  • CharlieRWalker Charlie (@CharlieRWalker) reported

    @bt_uk No problem. Plusnet won't even let me check if there is any cancelled engineer Appointments to allow me to pull my appt forward from 3 weeks. I couldn't order earlier as didn't know when we would complete but now got 2 weeks of WFH with no Internet 😟

  • jblandlee John Boland-Lee (@jblandlee) reported

    @Plusnet Please plus net help. I can’t add a new mailbox. Problem needs solving

  • Orangeblossom78 Starry (@Orangeblossom78) reported

    @Plusnet why do you make it so difficult to cancel 30 day sim only contracts? Every other provider I've used has an option in the app, or on the website. I can't find anything like that anywhere on yours. How do I cancel??

  • UltraSteveG Steve Green (@UltraSteveG) reported

    @Plusnet Is there anything you could offer a loyal customer on their renewal price before they look elsewhere, please?!