Plusnet Outage Report in Houghton-Le-Spring, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Hydes
(@PeterHydes) reported
@Plusnet @Gottzy Email still down for me. My SMTP client asks me for my password (normally automatic) and says that Plusnet server can't accept it saying that"it is a temporary problem" Cold boot of PC doesn't solve the problem.
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Phil George Author
(@Philgeorge555) reported
@Plusnet I am now getting an 'encryption' error message when trying to send email. Is this part of your problem and if so when will it be fixed?
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Karl Newbold
(@KarlNewbold2) reported
Hello. I am having problems signing into my community account. I have sent 4 reset my password requests but i have not had any replies what so ever. Thank you Karl (plusnet customer)
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Robert Hill 🏴🇬🇷🇪🇺
(@RobertMHill) reported
@Plusnet Although you say users should be able to access their emails now, this is not the case. Still nothing working. This is very poor service.
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The Calmer Llama
(@EltontoNick) reported
@Plusnet @Forestvon thats incorrect. Still getting the service not available page. Don't you have *any* real time monitoring?
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AdrianRP
(@AdrianRP62) reported
@Plusnet Hi there, this is not the issue I am having. I can receive emails but I am unable to send. I get an error message of “undeliverable…error 550.” This has been going on for 3 days now. Grateful if you could investigate. Thanks
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Karl Newbold
(@KarlNewbold2) reported
@Plusnet Hello. I am having problems signing into my community account. I have sent 4 reset my password requests but i have not had any replies what so ever. Thank you Karl (plusnet customer)
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Paul Jennings
(@hundredabovedh) reported
@TonyOcton @Plusnet Why not do as most people do and get a back up account with another provider, especially as you're a business user - that way you'll at least have a back up system. I can understand your frustration, but you have an alternative solution.
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lynn king
(@lynnk1) reported
Really having a bad day cannot get my Plusnet Mail account to add to my other mail address I'm really not a techno
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Plusnet
(@Plusnet) reported
@LoneLeVay Glad to hear you've been able to receive some emails. We are aware the issue is still causing some delays to mail being sent and received, but you should be able to access the mailbox now with no issues. - Jess, Plusnet Leeds 🌻