Plusnet Outage Report in Houghton-Le-Spring, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Durham, Sunderland and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
@PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Cailey
(@Bigsplashtwit) reported
@plusnet. Where is all the help you brag about, I've spent hours on hold trying to get the BT sports app to work. Poor, very poor.
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Paul Wyn Martin
(@PWMMacro) reported
No @SkyUK TV until engineer can get here on Monday 20th my dish is flaking/rusting away, but now for the first time since I’ve had it @Plusnet fibre is having issues. So we can’t watch Sky online either. My four children about to have a meltdown no TV & no internet.
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VICTOR LYN WILLIAMS
(@VICTORLYNWILLI1) reported
@Plusnet I'm a plusnet customer and have BT sport on my computer. How can I get it on my TV
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MoragSees 🏴🤗🏴
(@MoragSievwright) reported
I have had the most poor customer service call with someone at @Plusnet he also refused to let me speak to a supervisor saying he ‘wasn’t inclined to let me do that’ what a really cheeky response? I’m leaving them anyway as the reception poor here in Dundee.
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Marcus Jones
(@MarcusJJones) reported
@Plusnet is there a problem with your Internet service in Barnet, mine has been going on and off for the whole day?
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jaggy thistle
(@jaggythistle50) reported
@MoragSievwright @Plusnet Had a dreadful experience with plusnet. One advisor told me I was expecting too much to run my phone and TV on WiFi. Another suggested my washing machine or a neighbour was causing problems. One mention of Ofcom on twitter got my contract cancelled
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Andy Smith
(@asandysmith) reported
@Plusnet is internet down in the midlands ?
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Sarah
(@Sarah81794915) reported
@Plusnet my internet connection with you is very unreliable- I have fibre and live around London. Download speed keeps dropping to 1mbps, it’s making WFH impossible. Works for a bit after reset (download 63mbps then just stops again). Please help
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Roly Tree
(@ukrols) reported
@lottyburns @BT @Plusnet have excellent customer service, one of the few ISP's where if necessary you can speak to an engineer rather just script following call centers.
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Sarah
(@Sarah81794915) reported
@Plusnet my internet speed keeps collapsing (I have fibre with you) to download speed of 1mbps, if I reset the router it works fine for a few hours then stops working again. Has been doing this for a few wks. Please help, i’m working from home and it’s so unreliable.