Plusnet

Plusnet Outage in Houghton-Le-Spring, County Durham, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Houghton-Le-Spring, England

Plusnet Outage Chart in Houghton-Le-Spring, County Durham, England 10/21/2020 09:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.10% Internet
  • Wi-fi 10.08% Wi-fi
  • Phone 5.80% Phone
  • Total Blackout 4.58% Total Blackout
  • E-mail 2.14% E-mail
  • TV .31% TV

Plusnet Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent outage reports and issues originated from Hartlepool, Beamish, Sherburn Hill, Sunderland, Chester-le-Street, Newcastle upon Tyne, Houghton-Le-Spring, Washington, Peterlee, Dunston and Durham.

United KingdomHartlepool Phone
United KingdomBeamish Phone
United KingdomSunderland Phone
United KingdomChester-le-Street Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone

Plusnet in Houghton-Le-Spring, England Comments

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Plusnet Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Shanell97956153 Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • foxybrush Laura Lane (@foxybrush) reported

    @OpenreachHelp My provider (Plusnet) repeatedly contacts you, and you repeatedly fail to resolve the problem. What part of "failed to meet your own timescales on 9 different dates" did you not understand?

  • DougGay Doug Gay (@DougGay) reported

    @jlandpcustserv Having cancelled my service in part due to poor customer service I now find you (or Plusnet on your behalf) are emailing saying they are still trying to take the usual direct debit despite account being closed... more timewasting calls to fix this

  • TraceysBeauty Tracey Chalmers (@TraceysBeauty) reported

    Can anyone get hold of plusnet!!! I’ve been on a 0800 number for ages now. No online to online chat. I need to cancel my plusnet 😡

  • epr2509 Emma Pericas Rooke (@epr2509) reported

    @Plusnet Interesting to hear you are doing as much as possible to help people. My Mother's experience the opposite. Since Sept 22nd she has been paying for a service that is not working. Multiple efforts to get help and speak to someone have failed. Incredibly poor show Plusnet!

  • K_Anckarstrom Sumimasen 🗝️🇵🇸⚖️ 🏳️‍⚧️Ⓥ (@K_Anckarstrom) reported

    @janeyk72 shite, plusnet is really good no problems don't alter the speed either.

  • Brycie59 Geo (@Brycie59) reported

    @janeyk72 shite, I was paying for Fibre yet never ever got above 8mbs wouldn't recommend, now with Plusnet and never drops below 25mbs averages about 25mbs

  • epr2509 Emma Pericas Rooke (@epr2509) reported

    @Plusnet Interesting you say that. My Mother is still waiting to for a response from you. Her internet has not been working since installation on 22nd September. Efforts to get her help and someone to speak to are impossible. What an utter shambles.

  • londonish786 umme omar (@londonish786) reported

    @plusnethelp Hello a plusnet customer who is being continously month after month wrongly billed every month i have to call in and then im refunded. This is a direct breach of my contract as i have to wait for a call handler and this is taking my time every month!!!!!!

  • Martin22541979 Martin (@Martin22541979) reported

    @plusnethelp your service is appalling. I’ve been trying to log into my account for 3 days now and for some reason your site is down for me. I can’t use youview apps, pay my bill and I’m not wasting hours waiting on the phone. I’m leaving Plusnet after 3 months of crap service!