Plusnet

Plusnet Outage Report in Handcross, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Handcross, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Handcross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Handcross, West Sussex, England 03/07/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Handcross, England

Latest outage, problems and issue reports in Handcross and nearby locations:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nerdygiraff3 Nerdygiraff3 (@nerdygiraff3) reported

    When is someone going to sort my emails out. I’ve been unable to receive emails for the past 2 weeks and keep getting promises a manager will call me to receive the issue yet. Even they don’t want to get involved and so far so one has been in touch. @Plusnet

  • DaveBake07 Dave Bake 💙💛💙💛🤜🏻 (@DaveBake07) reported

    @Plusnet do you have a live chat function please? I am unable to call on the phone due to anxiety. I ordered Broadband a month ago and still have not received my router. Please help. Thanks

  • kierawatchestv kiera 💫 (@kierawatchestv) reported

    @Plusnet Would appreciate you looking into this ASAP, service is dropping in and out constantly, making it impossible for me to work (and using up my data while I'm having to hotspot 🙃)

  • Charles42750307 Charles (@Charles42750307) reported

    @dr_smithy @Plusnet Why not try #bevanfixx on Instagram they can fix issues like that.

  • ELENADLPR ELENA DLPR (She/Her) (@ELENADLPR) reported

    @Plusnet Left Plusnet months ago but of course they keep trying to charge me money, do they actually listen to customers or is their crm system just not working? Such s shame, very bad customer service

  • basketweb Gerry (@basketweb) reported

    @Plusnet We/I cancelled our Plusnet mobile account in June but despite contacting Plusnet and being promised refund three times still awaiting the promised refund. Glad I left now customer service leaves a lot to be desired.please sort for me

  • daneiabrickwood danicthompson (@daneiabrickwood) reported

    @Plusnet I’m in Europe and again I can’t use my phone. Last time you said it was my mobile. New mobile same issue.

  • sp_cladvictim SP Cladding Victim (@sp_cladvictim) reported

    @Plusnet I'd like to cancel as I'm within the 14 day period but no one answers the phone or responds to tweets. Please advise how I cancel my contract as I'm deeply unhappy with the service

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @horannftstyless @Plusnet Thats exactly what is happening to me too. So many people are complaining, they are not bothered to fix anything but the money is going, yeah? ********!

  • SefHerman Sef Herman Music (@SefHerman) reported

    @Plusnet To be fair Sammy your team are trying to help to a degree, they've sent out a new router which hasn't made much difference to the speed 250kbps. that's .25 of a meg and can't do a lot with it. Our problem seems to be that @OpenreachHelp have promised fiber 6x yrs ago. no update