Plusnet

Plusnet Outage Report in Handcross, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Handcross, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Handcross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Handcross, West Sussex, England 01/19/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Handcross, England

Latest outage, problems and issue reports in Handcross and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BerryandEmmett Berry (@BerryandEmmett) reported

    Hi @Plusnet. I've been having problems with my internet for the last 12 months but lately it has been getting worse. I've tried plugging the router into the main socket etc but nothing seems to help. Any advice? I will have to change providers if it can't be improved.

  • Shotsblog Ayo Onatade (@Shotsblog) reported

    @Plusnet -argh! I have been on hold for over 20mins. Any help please.

  • o4Z5v3ZFSYOKg8A 1001 (@o4Z5v3ZFSYOKg8A) reported

    @Plusnet Its not working for me i am afraid, I would really appreciate it if you could email me or pass me your email address - is it possible for you to message me it please?

  • Plusnet Plusnet (@Plusnet) reported

    @ecnarfi Hi Ian, I'm sorry to hear you're having trouble accessing your emails through Webmail. Do you access your emails only through Webmail, or do you use mail clients as well? -Tony Plusnet Sheffield

  • Chris55858897 Chris (@Chris55858897) reported

    VIRGIN MEDIA has ZERO CUSTOMER SERVICE which is IMPOSSIBLE to communicate with via the telephone. SKY has heaps more customers but OFCOM receives heaps more complaints from Virgin Media customers which does indicate something. PLUSNET MEDIA ANSWERS CALLS WITIN 60 SECONDS.

  • t0m_tc Tom Collins (@t0m_tc) reported

    @Plusnet The transfer of my phone line to Plusnet was supposed to take place yesterday but I haven't heard anything to say it's completed, and it's still showing as pending in my account - are you able to help, please?

  • RxFaiyazAhmed FaiyazAhmed (@RxFaiyazAhmed) reported

    @Plusnet you have left me helpless. Put my order through for internet and phone on 11th Jan. Since then hanging between sky and Plusnet customer service agents as Plusnet cannot transfer my line.Paying hefty std tariff to sky for no reason.Its been 23 days and not been resolved.

  • Plusnet Plusnet (@Plusnet) reported

    @RxFaiyazAhmed I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • richardhulme Richard Hulme (@richardhulme) reported

    @virginmedia internet costs, 21 years customer and you are now so uncompetitive. You doubled my costs to £54 for 50mb take 30 mins to speak to the team and you offer £37 cheapest deal when competitors are around £20 terrible!! @VodafoneUK @Plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @diabmaths I'm sorry to hear you feel this way. . Please could you direct message us your username and some details on how we can help and we will investigate this for you. Dylan Plusnet Sheffield.