Plusnet

Plusnet Outage Report in Handcross, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Handcross, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Handcross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Handcross, West Sussex, England 01/24/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Handcross, England

Latest outage, problems and issue reports in Handcross and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • samirkerbadj سمير الجزائري (@samirkerbadj) reported

    @Plusnet Hi, I am a new customer still waiting for his router to be delivered, my activation date meant to be on the 29th, how much compensation I am eligible for!?

  • cysecste Joe (@cysecste) reported

    @Plusnet how can I get support with my broadband without calling you? I'm profoundly deaf and all your support directs me to call you which won't work.

  • joyousdivision Joyousdivision (@joyousdivision) reported

    Hi, @Plusnet an engineer has been to my property today to install my new full fibre line. Unfortunately he was unable carry out the installation due to poor access, surely this should have been ascertained before an installation appointment? Please could you advise the next step?

  • tigerrector Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported

    @Plusnet Why's your service so unclear? Trying to complete my BTSportsApp just takes me to: "Great news, you've already completed your registration. To access BT Sport simply download the BT Sport app and log in using your BT ID" No indication how to actually 'simply download'

  • melmacnab Mel Macnab (@melmacnab) reported

    @Plusnet in Spain do I need to put my data roaming on as I can’t make calls or get any signal unless I do?

  • fronkoduck Robin (@fronkoduck) reported

    @Plusnet Thanks Mike. I'm guessing I was allocated to Adam yesterday evening but have been bumped out of the queue due to these communication issues.

  • froddd Fred (@froddd) reported

    @Plusnet I take it no changes to existing SIM-only customer contracts mean there will be no changes to roaming charges, and that contracts will roll over at end of contract period with same terms?

  • bmc875 I'm the messenger. Fire away! (@bmc875) reported

    @supershycelts I have used Plusnet for some years. (They are a BT light company). No problems.

  • TimButlerWorcs Tim Butler (@TimButlerWorcs) reported

    Hi @plusnet I've been trying to get through on the phone line for 30 minutes but it doesn't seem like there's anyone there. I want to cancel my broadband account but no-one will answer the phone to help me. Where can I find a form or an email address to close my account?

  • fronkoduck Robin (@fronkoduck) reported

    Hello @Plusnet, my mum is having phone trouble and troubleshooting guidance has failed, can I get some assistance?