Plusnet

Plusnet Outage Report in Handcross, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Handcross, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Handcross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Handcross, West Sussex, England 03/07/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Handcross, England

Latest outage, problems and issue reports in Handcross and nearby locations:

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lucyellis94 Lucy Ellis (@lucyellis94) reported

    @plusnet your communication & customer service is shocking after many cancellations we had an agreed appointment today our business can’t run efficiently until you do what you promised, again we have been let down @plusnet what do you have to say?

  • domandcats Dom and Cats (@domandcats) reported

    @jomarshall2 Think mine is around £35 per month with PlusNet for unlimited fibre broadband plus a basic phone package that never gets used. Basically I swap between them and BT each time the introductory deal expires (12-18 months)

  • pras_nair Pras (@pras_nair) reported

    @Plusnet i think you need to give your customer service more training!!! 3 months to apply outgoing call barring. 1st attepted 24th feb, not done! , 2nd attempt 18apr , not done, called guy again, he tells me you guys dont do that service🤨....

  • Nicole61210427 Nicole T (@Nicole61210427) reported

    @Plusnet we moved into our new home 3 weeks ago and we're still awaiting Internet connection. We've just been informed it will be another TWO weeks!! This is wholly unacceptable. We were recommended you as a provider for excellent customer service. I'm not seeing that whatsoever

  • messalinahooper grace hooper (@messalinahooper) reported

    @Plusnet haven't been able to get through to your customer service for 4 days. My wifi/broadband has been not allowing me to watch anything please help

  • ktnolanxx katie (@ktnolanxx) reported

    @Plusnet I have ported my mobile number on 12th April and it is still not working. I rang your office and they have told me they can’t give me a date for when it will work. What is the hold up?

  • Matthew88957799 Matthew (@Matthew88957799) reported

    @Plusnet Bloody useless company no wonder they sre losing customers crap customer services and wifi

  • Plusnet Plusnet (@Plusnet) reported

    @messalinahooper If you like I can log into the router from here and make some changes to the settings which should fix that for us. I just need to ask for your permission first as it will cause the WiFi signal to drop out for two minutes 2/2 - Adam - Plusnet Sheffield

  • EamonnHennessy Eamonn Hennessy 🔸 (@EamonnHennessy) reported

    The last two times I’ve swapped #broadband provider I’ve done it on price because let’s face it the service is pretty much the same whoever you use. Each time within a couple of months the cost has increased. Yes @Plusnet with your cheap deals, I’m talking about you!

  • veritysmart Verity Ⓥ ♿️💙🇺🇦🏳️‍🌈🇪🇺#FBPE (@veritysmart) reported

    @Plusnet Help ticket has gone dead with zero response. Still no clearer now with the charges in your billing system under vague descriptors. You could put any old charge on there and customers would be no wiser. I’m showing my evidence to my bank. I don’t believe this is legal!