Plusnet

Plusnet Outage Report in Handcross, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Handcross, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Handcross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Handcross, West Sussex, England 02/09/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Handcross, England

Latest outage, problems and issue reports in Handcross and nearby locations:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hollandrenata Renata (@hollandrenata) reported

    @mikewest77 @Plusnet Same here, they don't answer phones as lines are supposedly very busy. They must know they have problems tonight.

  • SenseiAsad Asad Mustafa (@SenseiAsad) reported

    @Plusnet Thanks, internet is still down, is there an updated estimate on this?

  • piping_stevie Stephen Russell (@piping_stevie) reported

    1/3 - I struggled with @Plusnet for 12 months. Tried literally everything to improve the woeful WiFi signal. They said “nothing wrong with the connection or router, it must be your devices”. Basically told “This is your problem, not ours”…

  • sophie_jammy Sophie Jamieson (@sophie_jammy) reported

    @Plusnet broadband has been in and out all day causing severe issues trying to work from home. It’s got worse this evening with me not being able to stay connected to anything. Seems to be a consistent issue over last weeks. Are there any issues currently?

  • Plusnet Plusnet (@Plusnet) reported

    If you have a problem, if nobody else can help, and if you can find them, maybe you can contact... the Plusnet Social Team. 😎 Send us a tweet if there's anything you'd need help with today.

  • salchall Sally Challoner (@salchall) reported

    @MissyP187 @Plusnet After posting that I got thru to customer service and he was really helpful!! Talked me thru charging wireless channel and it's better!

  • Autist_Writer Darren Scothern (@Autist_Writer) reported

    Trying to order broadband online for my new flat. Plusnet only install Mon-Fri office hours. *cancel* BT want me to commit to paying before choosing an installation date, FFS. *cancel*

  • AlexEDarko Paul (@AlexEDarko) reported

    @Plusnet have you got some connection issues in Renfrewshire right now? I’ve restarted my router twice now and nothing seems to be working.

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported

    @Plusnet outage at home teams calls scheduled and I can’t get through to your team? Tried the troubleshooter which suggests calling you - how???

  • nippler10 peter ellis (@nippler10) reported

    @Plusnet I have red light on the 2 plugs that came with my router (not sure what they're called). I have an Internet connection and have tried resetting the plugs. Nothing works. Any idea on a fix