Plusnet

Plusnet Outage Report in Handcross, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Handcross, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Handcross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Handcross, West Sussex, England 02/10/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Handcross, England

Latest outage, problems and issue reports in Handcross and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thom_crabbe Thom Crabbe (@thom_crabbe) reported

    @Plusnet My WiFi has been down for 12 hours. I've tried all the suggested troubleshoots and your phone helpline is out of operation. Please advise. Thank you.

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @Plusnet Come on Plusnet. No mobile phone signal in GU27 area since 9am.

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet Can we get a new router? It dropped out again last night for a minute or two, our router is old. If it's a continuous problem with Plusnet,then maybe it's time for a change. We are the only ones in our street.

  • ailsabcd ailsa (@ailsabcd) reported

    @Plusnet hi, my contract has ended and I'm looking to move to a new provider. Do I need to contact you to cancel or will my new provider do this?

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    @Plusnet I use wired ethernet for my Network Drive and desktop computer, but it helps a lot that my phone-line master socket, modem, and computer are close together. Not every place I have lived has that advantage.

  • cscarter7 Craig Carter (@cscarter7) reported

    @Plusnet having internet issues with the router: blinking orange lightly. Have reset, unplugged etc but still no joy. Is there a problem?

  • Pablo74761166 Pablo (@Pablo74761166) reported

    @Plusnet been having problems with broadband speed and was told last year that I new router was becoming available but as yet I have not received one...can you help?

  • NabzChiko ChikoNabz (@NabzChiko) reported

    @Plusnet @plusnethelp you are literally the worst. Having worked in CS myself I've given you many chances. Your agents are useless and now they say there is no manager on duty to speak to on the phone? Are you serious? Still no internet several fake engineer appointments later

  • Plusnet Plusnet (@Plusnet) reported

    @thom_crabbe Hi there Thom, I'm really sorry about the connection problems and the difficulties getting through to our helpline, what happened when you tried calling?. Please send us a DM along with your username and I'll make sure we get you back online. - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @steve_wigg Hi Steve, if you contacted us before 14 days, you are still free to leave even if the service has been activated. You will only have to pay a pro rata rate for any period of service provided. I'd recommend contacting our business team about this. - Cal, Plusnet Leeds