Plusnet Outage Report in Handcross, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Handcross, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Handcross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Handcross, England
Latest outage, problems and issue reports in Handcross and nearby locations:
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Darren Ratcliffe
(@webdarren) reported
from
Crawley, England
@Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy O'Brien
(@golferaob) reported
I advise everybody do not use @Plusnet dire customer service. #incompetent
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Prattys naughty cupcake.
(@prattys_magda21) reported
bigger amounts of money out of their customers! I feel I should have a reduction as it wasn't my damn fault! And they got best customer services award? Don't make me laugh. The one I spoke to today had me in tears of distress and frustration! Get your act together plusnet! 😠
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Ruth Wells
(@Ruthmw) reported
Anyone else have real problems with @Plusnet @plusnethelp internet? We’ve switched wireless channels so many times to try & get a decent internet speed. Now zilch internet.
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Ellen Jones
(@ellenisalways) reported
@Plusnet Suddenly no internet. Phoned custo services. Told engineer would visit next day 8am and 1pm. I had to take morning off work. Waited 5 hours. No-one turned up. Customer services told me my compensation for this is £25. This isn't enough. Very unhappy.
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BigSis
(@shesmattysgirl) reported
So @plusnet text to request payment for a service I thought had expired after pre payment but I have to pay an unknown 3rd party who will contact me? Why is this like a undercover drugs or arms deal ? If I dont pay do I get a horses head on my porch
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Sarah-jayne Gilbert
(@gilby1985) reported
@Plusnet @plusnethelp We work from home and depend on the internet for work and for the children to complete school work. And you are still charging us for a service you cannot provide! One day you tell us you will pay for any data we have to buy to ensure we can still work and the next you retract.
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Robert Priestley
(@RobertPriestl20) reported
@Plusnet where can a customer name complaints? I have been with plusnet for just 43 days and i don't think 3 days have gone by without issues, and not one day where you have delivered the minimum speed promised. Surely this is a break in contract?
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Alex356
(@bonaparte2016) reported
@Plusnet @plusnethelp Haven’t ported my old landline over despite repeated requests to sales advisor & notes on acc. Came home from work to find internet cut off - no router delivery & activation date is 2 days away so amazing service there guys!
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Sarah-jayne Gilbert
(@gilby1985) reported
@Plusnet no internet for 4 weeks due to you disconnecting us. You are still taking our money but cannot resolve the issue! Absolutely abysmal! We are about to loose our jobs as we work from home!