Plusnet

Plusnet Outage Report in Handcross, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Handcross, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Handcross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Handcross, West Sussex, England 01/21/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Handcross, England

Latest outage, problems and issue reports in Handcross and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mcgregor_graeme Running for food (@mcgregor_graeme) reported

    @Plusnet Oddly enough it never happened for the previous 2 years with our previous provider

  • afreakstorm Mark Stevens (@afreakstorm) reported

    @Plusnet you've disabled my current SIM but my new SIM hasn't arrived yet! I can't call customer services or anyone for that matter. Help?

  • meta127 Name Not-Important (@meta127) reported

    @Plusnet It's also great that the EE site won't let me report the outage since it doesn't recognise Plusnet numbers, as if we're second class citizens.

  • Plusnet Plusnet (@Plusnet) reported

    @frances_moira Hi Moira, I'm really sorry to hear about the issues you have outlined above. I've looked into the account and sent an email regarding this, the open complaint has also been escalated into my personal pool to try and reach a resolution. - Curtis, Plusnet Sheffield

  • moss_jo Jo moss (@moss_jo) reported

    @Plusnet having problems with broadband signal dropping for approx 2 mins a few times a day. I’m using extra phone data, plus it’s affecting me working from home. Please can you look into this for me

  • RebeccaBusiness Rebecca-Elaine (@RebeccaBusiness) reported

    @Plusnet hi my internet is down, tried rebooting and configuring online but no luck. Can you fix it ASAP please

  • JoeMcke97475279 Joe Mckenzie (@JoeMcke97475279) reported

    @Plusnet sorry Adam still having problems with service when it went down yesterday lost the link you set up so back to very slow down load ,had someone else asking me to try another socket ,but as never had problems with previous supply , can you please refresh link -5Ghz thank you Joe

  • ArbPaninkenArt Arb Paninken (@ArbPaninkenArt) reported

    @Plusnet I moved home and took my BB to a new address. I was supposed to have my service go live today but the router is flashing orange, I've had no engineer. What am I supposed to do, I tried resetting? Is my service live? Please advise. Username: arbpanin12

  • MarcSchmitz18 Marc Schmitz (@MarcSchmitz18) reported

    @Plusnet when will the Internet be back up? I’ve seen lots of people with the same problem today so I’m not the only one. Any updates would be appreciated

  • twig_mango twig mango (@twig_mango) reported

    @Plusnet Hi, having a really hard time resetting password for site - it just won’t click for me. Can you help? Happens a lot