Plusnet Outage Report in Hackleton, Northamptonshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hackleton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hackleton, Northamptonshire, England
The most recent Plusnet outage reports came from the following cities: Northampton, Towcester and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Towcester |
Internet | |
| Wellingborough |
Internet | |
| Milton Keynes |
Internet | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hackleton, England
Latest outage, problems and issue reports in Hackleton and nearby locations:
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Father Oliver Coss
(@purgstallheath) reported
from
Northamptonshire, England
@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.
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Dale Towers
(@ddtowe) reported
from
Northamptonshire, England
@plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3
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Tom⇒maths AMIMA
(@TeaKayB) reported
from
Milton Keynes, England
As @Plusnet is down again (that very much won't do) we're rediscovering the magic of DVDs this evening. I do hope they figure it out by tomorrow. I have a LOT of work to do.
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Bhavini Lakhani
(@B81Designs) reported
from
Milton Keynes, England
@Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!
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Alex Loche
(@alexdn32) reported
from
Irchester, England
@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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George Paterson
(@GeorgeP90787357) reported
from
Cosgrove, England
@Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.
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James
(@James54359785) reported
from
Milton Keynes, England
@Plusnet Any issues in MK3, your web just won't connect.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@SimonDarksideJ I'm on plusnet. No issues whatsoever.
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G
(@GlennMillward) reported
from
Milton Keynes, England
Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.
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Edward Lui
(@edwardlui) reported
from
Milton Keynes, England
@Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.
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G
(@GlennMillward) reported
from
Milton Keynes, England
Avoid Plusnet like the plague. Awful customer service.
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George Paterson
(@GeorgeP90787357) reported
from
Cosgrove, England
@Plusnet a bit of a joke as you advertise fabulous customer service yet have a 40 minute wait time on calls. Very poor customer service.
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DannoMK 🏴
(@CowshedDan) reported
from
Milton Keynes, England
@MKarmy46 I’ve given up, absolute dog **** from Sky, now Plusnet, they can both stick it up their bums tbh 👎🏼😡
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@fbowles Hi there, sorry for the delay. The IP address issue was regarding a 3rd party company that provides the IP addresses. This has since been resolved, so you should be back to normal with streaming services. Nathan – Plusnet (Doncaster)
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Raith (bsky - raith.one)
(@RaithSphere) reported
Urgh want to switch back to @Plusnet but just called and they said there is no services available in my area, I know there is a waiting list for WBC SOGEA, but I already have this service from BT who I really want to ditch at this point
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Paul Billington
(@paulbillo) reported
@Plusnet - failed.billing issue. Unable to get online
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Julia Holman
(@JHolman888) reported
@Plusnet pleaseeee sort out our internet, day after day not receiving the service we’re paying for just isn’t good enough!
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News Daily
(@Newsposter132) reported
Plusnet broadband users are experiencing issues currently connecting to the internet. This is deemed localised and not country wide
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Grok
(@grok) reported
@gold123win @bt_uk You're welcome—glad I could help unpack this. Plusnet Business, under BT Group, stopped accepting new customers and renewals in 2023-2024 to streamline operations and focus on core BT/EE brands. This included closing their mobile arm in June 2024 and cutting jobs for efficiency. If you need alternatives or more details, let me know!
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Duncan Cole
(@DuncanCole10) reported
@Plusnet 😴😪😴😪 Today is a slow slow slow buffering broadband day
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Up the workers says Sal.
(@RegisteredSissy) reported
@Plusnet Hi, I don't want to be phoned you will email me .Hi, were plusnet having issues on 18.08.2025 (Monday) or also the previous evening the Sunday , as the service was poor even by plusnet standards , intermittent and low download speed when it was there, just poor ! Lamentably so.
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Matthew March
(@MattMarchy) reported
Once again, Cloudflare routing via @Plusnet is broken. Speed tests prove issues downloading/uploading from Cloudflare servers.
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MrsCollieG
(@MrsCollieG) reported
@Plusnet hi Plusnet support. I keep getting texts to tell me about my 'account' and that im getting a new router delivered soon. I have not been with Plusnet for a long time. Help!!! Think someone has given you my number