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Plusnet

Plusnet Outage Report in Hackleton, Northamptonshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Hackleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Hackleton, England

The most recent Plusnet outage reports came from the following cities: Northampton, Towcester, and Wellingborough.

CityProblem TypeReport Time
Northampton Internet 18 days ago
Northampton Internet 1 month ago
Towcester Internet 2 months ago
Wellingborough Internet 2 months ago
Milton Keynes Internet 3 months ago
Northampton Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hackleton, England

Latest outage, problems and issue reports in Hackleton and nearby locations:

  • alexdn32
    Alex Loche (@alexdn32) reported from Irchester, England

    @cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.

  • GlennMillward
    G (@GlennMillward) reported from Milton Keynes, England

    Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.

  • GlennMillward
    G (@GlennMillward) reported from Milton Keynes, England

    Avoid Plusnet like the plague. Awful customer service.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @SimonDarksideJ I'm on plusnet. No issues whatsoever.

  • purgstallheath
    Father Oliver Coss (@purgstallheath) reported from Northamptonshire, England

    @marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nicksmith
    Nick Smith (@nicksmith) reported

    @Niki44 @skytv @Ofcom Plusnet, basically BT with a lower price. Unless its coming straight to the premises you’re always basically going to have the same issues because they’re all using open reach.

  • DanielBatesUK
    Daniel Bates (@DanielBatesUK) reported

    Ok @Plusnet @plusnethelp. Really? A price increase of 3.9% plus inflation... You are about to see a 100% drop in the revenue you'll collect from this customer. Anyone got any suggestions? #PissTakeOfTheDay

  • GodofDad1
    God_of_Dad (@GodofDad1) reported

    @DaveEl_ @Plusnet Crap like mine then. She noticed the hole in the wall to a cupboard so I could sneak a power cord for a computer in there... guess who had to fill in the small hole next to the skirting board.

  • rr123xx
    Gary (@rr123xx) reported

    @MarcAllera I’ve just joined @Plusnet and I now have no internet. Your advisors promised my broadband could take up to midnight to work. Still nothing!!!! What the hell are you running there? Despite calling twice today nobody offered to log a complaint either!!!!!!!!!

  • Bexdora
    A Rabbit of Negative Euphoria (@Bexdora) reported

    @KimJBishop @Plusnet Most of the customer services people have been lovely & the last person I spoke to from here was fab, but they obviously need a massive systems overhaul. It seems a lot of this was down to automated stuff, systems not talking to each other, & I'm the one who suffered for it.

  • SebChastin
    Seb Chastin (@SebChastin) reported

    20 years+ customer of @Plusnet, which has been mostly good, but today I am living. Sorry @Plusnet I don't like being taken for a foul, being lied to, up sold and being blamed when it is really a issue on your side. Your customer service is no longer legendary!

  • PeteS111
    Pete Standen (@PeteS111) reported

    @Plusnet @plusnethelp Internet down in Hetne Bay? Area problem or had your router died. Outage now several hours. Answers please

  • GodofDad1
    God_of_Dad (@GodofDad1) reported

    @DaveEl_ @Plusnet Ouch that is some bad numbers on your Internet. Can understand your delay. Does the contract with plusnet have a low minimum download and upload?

  • ChloesPJs
    Chloe (@ChloesPJs) reported

    @Tiothae Aaah I see. Yeah the issue is me trying to VPN into my parents house. With a double NAT connection that’s just not possible. They switched from Virgin Media to PlusNet and after a month Openreach just cut the line. They haven’t reinstated it yet and it’a over a month now.

  • Bear75Kent
    KentBear75 (@Bear75Kent) reported

    @Niki44 @skytv @Ofcom Plusnet here. Always been sound. Technically it's bt in disguise as it's the old Force9 mob (who were great). All UK tech support (by Leeds uni halls), stuff gets fixed quick, they don't stress about you using your own kit. If you want fttp they might not have that yet though