Plusnet Outage Report in Hackleton, Northamptonshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hackleton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Plusnet
Plusnet is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hackleton, Northamptonshire, England
The most recent Plusnet outage reports came from the following cities: Wellingborough, Cosgrove and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Wellingborough |
Internet | |
| Northampton |
Internet | |
| Northampton |
||
| Milton Keynes |
Internet | |
| Milton Keynes |
Internet | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hackleton, England
Latest outage, problems and issue reports in Hackleton and nearby locations:
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G
(@GlennMillward) reported
from
Milton Keynes, England
Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@SimonDarksideJ I'm on plusnet. No issues whatsoever.
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G
(@GlennMillward) reported
from
Milton Keynes, England
Avoid Plusnet like the plague. Awful customer service.
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Alex Loche
(@alexdn32) reported
from
Irchester, England
@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.
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Dale Towers
(@ddtowe) reported
from
Northamptonshire, England
@plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3
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James
(@James54359785) reported
from
Milton Keynes, England
@Plusnet Any issues in MK3, your web just won't connect.
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Bhavini Lakhani
(@B81Designs) reported
from
Milton Keynes, England
@Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!
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Edward Lui
(@edwardlui) reported
from
Milton Keynes, England
@Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.
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Father Oliver Coss
(@purgstallheath) reported
from
Northamptonshire, England
@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@RobL_L) reported
@crevicekid @Screwfix @DavidWa28957772 Plusnet is the issue, turn off the power on your router for an hour then on to refresh your IP which is like Ireland which I think is geoblocked by Screwfix
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Screwfix
(@Screwfix) reported
@MashManMandela Hi Tom, we are aware of the current website issues and apologise for the inconvenience. It seems to only be affecting those using certain broadband providers, and we are in the process of liaising with PlusNet to resolve this. Many thanks - Belle
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Rob
(@RobL_L) reported
@SM_Underwood Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍
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Mark Cleave
(@cleave_mark) reported
@Plusnet why are there only 4 people in BT covering the whole of plusnet, EE and orange working after the 8pm and that they are only interested in whether or not my phone is stolen. That's ridiculous when my service goes down.
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Rob
(@RobL_L) reported
@PeteSutton Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍
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Rob
(@RobL_L) reported
@JonBF23 Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍
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Dean Green
(@dean_green) reported
@SMARTYMobileUK Do you guys use all the same/available frequencies for 4 and 5G as people with a contract with three? ie would your SIM show the same signal levels/speeds as a three SIM I know plusnet don't use the same as EE, hence coverage is not as good (no 800 for 4G).
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Nicola Biggs
(@NicolaBiggs5) reported
@Plusnet my home phone is not working again, can you please help
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CanIJustSay
(@CanIJustSayhuh) reported
@BT-UK ... why does it take SO long to attend when service is down ?? My daughter lives in Swindon SN2 and she is with Plusnet who use YOUR lines. Service went totally Friday 3pm and no BT engineer avail till Monday. She has 3 kids needing access to homework ....
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Nick Evans
(@_NickEvans) reported
@Plusnet what’s the process of getting internet speed looked at if it’s been below the guaranteed minimum speed promised when I signed my last renewal?? Speed has been consistently slow