Plusnet outages and service status in Hackleton, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Hackleton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hackleton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hackleton, England
The most recent Plusnet outage reports came from the following cities: Northampton, and Towcester.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 11 days ago |
|
Towcester
|
Wi-fi | 12 days ago |
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Northampton
|
Total Blackout | 2 months ago |
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Northampton
|
Internet | 3 months ago |
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Northampton
|
Internet | 4 months ago |
|
Northampton
|
Internet | 5 months ago |
Community Discussion
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Plusnet Issues Reports Near Hackleton, England
Latest outage, problems and issue reports in Hackleton and nearby locations:
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George Paterson (@GeorgeP90787357) reported from Cosgrove, England@Plusnet terrible customer service from you now over 60 minutes waiting time to get through on the phone. Not a great look. This is exactly why I am considering accepting a better offer from another supplier.
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Edward Lui (@edwardlui) reported from Milton Keynes, England@Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.
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Tom⇒maths AMIMA (@TeaKayB) reported from Milton Keynes, EnglandAs @Plusnet is down again (that very much won't do) we're rediscovering the magic of DVDs this evening. I do hope they figure it out by tomorrow. I have a LOT of work to do.
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Alex Loche (@alexdn32) reported from Irchester, England@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.
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Craig Hawker (@CraigHawker) reported from Wellingborough, England@SimonDarksideJ I'm on plusnet. No issues whatsoever.
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DannoMK 🏴 (@CowshedDan) reported from Milton Keynes, England@MKarmy46 I’ve given up, absolute dog **** from Sky, now Plusnet, they can both stick it up their bums tbh 👎🏼😡
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Dale Towers (@ddtowe) reported from Northamptonshire, England@plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3
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Father Oliver Coss (@purgstallheath) reported from Northamptonshire, England@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.
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Bhavini Lakhani (@B81Designs) reported from Milton Keynes, England@Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!
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G (@GlennMillward) reported from Milton Keynes, EnglandStill absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.
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George Paterson (@GeorgeP90787357) reported from Cosgrove, England@Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.
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G (@GlennMillward) reported from Milton Keynes, EnglandAvoid Plusnet like the plague. Awful customer service.
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James (@James54359785) reported from Milton Keynes, England@Plusnet Any issues in MK3, your web just won't connect.
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George Paterson (@GeorgeP90787357) reported from Cosgrove, England@Plusnet a bit of a joke as you advertise fabulous customer service yet have a 40 minute wait time on calls. Very poor customer service.
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Craig West (@craigwest) reported from Northamptonshire, England@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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(((Tim from Radio Clash))) 🌈 🏳️🌈💛🤍💜🖤 (@radioclashblog) reportedSadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks
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estevén (@superpaddiepads) reported@LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.
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IMDANM (@IMDANM) reported@saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.
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Bri 💙 (@OriginalBigBri) reported@Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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Critic No1 (@CriticNo1) reported@Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.
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BigBadLlama (@bigbadllama) reported@Plusnet can you help? I got an email saying I'm leaving for another provider which isn't true, I haven't even been shopping around. I can't call customer service because I'm working overseas atm
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Widge80 (@wendy4robbie) reported@Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!