Plusnet

Plusnet Outage Report in Hackleton, Northamptonshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hackleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hackleton, Northamptonshire, England 11/17/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hackleton, Northamptonshire, England

The most recent Plusnet outage reports came from the following cities: Northampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomNorthampton Phone
United KingdomNorthampton Total Blackout
United KingdomNorthampton Internet
United KingdomWellingborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hackleton, England

Latest outage, problems and issue reports in Hackleton and nearby locations:

  • purgstallheath Father Oliver Coss (@purgstallheath) reported from Northamptonshire, England

    @marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.

  • edwardlui Edward Lui (@edwardlui) reported from Milton Keynes, England

    @Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.

  • GlennMillward G (@GlennMillward) reported from Milton Keynes, England

    Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.

  • craigwest Craig West (@craigwest) reported from Northamptonshire, England

    @ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.

  • James54359785 James (@James54359785) reported from Milton Keynes, England

    @Plusnet Any issues in MK3, your web just won't connect.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @SimonDarksideJ I'm on plusnet. No issues whatsoever.

  • GlennMillward G (@GlennMillward) reported from Milton Keynes, England

    Avoid Plusnet like the plague. Awful customer service.

  • alexdn32 Alex Loche (@alexdn32) reported from Irchester, England

    @cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.

  • ddtowe Dale Towers (@ddtowe) reported from Northamptonshire, England

    @plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3

  • B81Designs Bhavini Lakhani (@B81Designs) reported from Milton Keynes, England

    @Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • r1_sheryn SherynR1 (@r1_sheryn) reported

    @Plusnet I want to cancel my contract - I just want to know if I have to give notice or if there will be any penalty to leave for another provider

  • gnarlybole Gnarlybole (@gnarlybole) reported

    @AlanJSlater @wrathofgod @Plusnet According to DownDetector, they’re having a widespread email outage.

  • duxastroman Pete Hill (@duxastroman) reported

    @plusnet email is up again! but b4 knowing it was a central problem I sent a test gmail to my plusnet account that still hasnt arrived - it tells me ‘plusnet cloudmark gateway server unavailable’. Plse confirm you rejected incoming emails and explain if theyre lost forever

  • LoneLeVay LoneBee (@LoneLeVay) reported

    @Plusnet My emails seem to have arrived, not sure if all from yesterday have, but I am now getting problems with sending emails. Error Code 0x800CCC1A. Server does not support encrypton type you have specified - contact your ISP. I haven't changed anything all set as SSL/TLS

  • gnarlybole Gnarlybole (@gnarlybole) reported

    @AlanJSlater @wrathofgod @Plusnet As others have said, they’ve never had the best customer service. Probably the result of being bought out by BT.

  • FizMarcus Fiz Marcus (@FizMarcus) reported

    @Plusnet I appreciate that you are having problems, but I am still unable to access webmail to delete my emails as you keep on asking me to do. I know that this is not a problem unique to me, I have twice asked for emails prior to Oct 1st to be deleted but have had no response

  • mungerville craig branson (@mungerville) reported

    @AmandaS40972684 @MLawsonDesign @Plusnet You’ll be lucky. There’s been a lack of information about the problem from the start.This is all very dodgy. Mainstream media don’t really seem to have caught wind of it yet either. 🤔 #plusnet #plusnetdown

  • Aviatoradam Adam (@Aviatoradam) reported

    @laura_alice24 @SkyUK NO such thing as customer loyalty. Always shop around each time a contracts up and be willing to change. the money companies make because people are too lazy to shop around is insane! Plusnet have been pretty good the last 5/6 years - I make them drop the price each renewal!

  • Munross Harry Smart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Munross) reported

    @Plusnet could you please provide a support number that I can phone (online support options don't work, the contact number on your site is 'number unrecognised', and your email servers have stopped responding to my email client).

  • wrathofgod Susie M(ais qui?) (@wrathofgod) reported

    @AlanJSlater @Plusnet Same - I have not DM'd them, just tried searching on their website - the status of the service is VERY hard to find. Should be up front as a pop up box so users know it's not a fault in their modem/computer/phone.