Plusnet Outage Report in Hackleton, Northamptonshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hackleton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hackleton, Northamptonshire, England
The most recent Plusnet outage reports came from the following cities: Milton Keynes and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Phone | |
| Northampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hackleton, England
Latest outage, problems and issue reports in Hackleton and nearby locations:
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Alex Loche
(@alexdn32) reported
from
Irchester, England
@cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.
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George Paterson
(@GeorgeP90787357) reported
from
Cosgrove, England
@Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Dale Towers
(@ddtowe) reported
from
Northamptonshire, England
@plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3
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G
(@GlennMillward) reported
from
Milton Keynes, England
Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.
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Craig Hawker
(@CraigHawker) reported
from
Wellingborough, England
@SimonDarksideJ I'm on plusnet. No issues whatsoever.
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Bhavini Lakhani
(@B81Designs) reported
from
Milton Keynes, England
@Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!
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DannoMK 🏴
(@CowshedDan) reported
from
Milton Keynes, England
@MKarmy46 I’ve given up, absolute dog **** from Sky, now Plusnet, they can both stick it up their bums tbh 👎🏼😡
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G
(@GlennMillward) reported
from
Milton Keynes, England
Avoid Plusnet like the plague. Awful customer service.
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Tom⇒maths AMIMA
(@TeaKayB) reported
from
Milton Keynes, England
As @Plusnet is down again (that very much won't do) we're rediscovering the magic of DVDs this evening. I do hope they figure it out by tomorrow. I have a LOT of work to do.
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Edward Lui
(@edwardlui) reported
from
Milton Keynes, England
@Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.
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James
(@James54359785) reported
from
Milton Keynes, England
@Plusnet Any issues in MK3, your web just won't connect.
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Father Oliver Coss
(@purgstallheath) reported
from
Northamptonshire, England
@marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.
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George Paterson
(@GeorgeP90787357) reported
from
Cosgrove, England
@Plusnet a bit of a joke as you advertise fabulous customer service yet have a 40 minute wait time on calls. Very poor customer service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
@Plusnet The lack of information is appalling. Just 7 updates on your website since 10am on Wed 10th which all basically say the same thing: "We’re working to fix this as quickly as possible". I do appreciate you have been able to retrieve emails sent during the outage. TY for that.
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Allan McKenzie
(@MCKENZIEPICS) reported
@Plusnet STILL.NOT.WORKING. How on earth can a major UK ISP not recover its email platform after nearly 72hrs?? Cannot login to webmail (which I never use anyway to access the inbox) and my email clients (Outlook / eM Client) cannot authenticate over IMAP or POP3. This is appalling.
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Sangram Gundawar
(@SangramGundawar) reported
@Plusnet @plusnethelp - Login sangramankitag. Your team is very slow in refund, very much unsatisfied with service and commitments. You have closed my connection hours before committed time, and I'm still waiting for a refund after 15 days.Can you check Refund status ASAP.
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No oil
(@Noel000123Noel) reported
@Plusnet for the last two months I’ve been pestered my faults on my #plusnet, almost every signal evening I’m ending up turning my router off and on, or my wifi is just dropping off, it’s on all devices. phoned umpteen times to yourself and done complete resets, system still ****
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fred williams
(@fredwilliams439) reported
@Plusnet It sounds like Plusnet is in big trouble at the moment, People can't get their emails and those who can can't send any. The staff are not being honest about what's going on or when the problem will be fixed. Not good for business at all.
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Andrew Mallett
(@Theandyman72) reported
@Plusnet Stop with the standard message. I can access my email today via my phone, but it is no longer working via email client outlook! Was working yesterday so what has changed! Support is pathetic and standard message useless.
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Maggie Stableford
(@snowford21) reported
@Plusnet For 3 days I've had problems receiving and sending emails from my laptop and phone. Coincides with new phone purchase. Very frustrating.
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Steph Thorpe 💙 (⧖)
(@StephBirdArt) reported
@Plusnet I am using an email client and I can assure you it isn't working properly... Service keeps throwing the same error messages as the last 2 days however now a few emails go through.
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Claire @PureKent
(@PureKent) reported
@NickMoyes @Plusnet Us toooooo! Have had a few in batches, down again now. #PlusNet
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Pete MM
(@mckmid) reported
@Plusnet and will days of unavailable service be credited?