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Plusnet

Plusnet Outage Report in Hackleton, Northamptonshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Hackleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hackleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Hackleton, England

The most recent Plusnet outage reports came from the following cities: Northampton, Towcester, and Wellingborough.

CityProblem TypeReport Time
Northampton Internet 17 days ago
Northampton Internet 1 month ago
Towcester Internet 2 months ago
Wellingborough Internet 2 months ago
Milton Keynes Internet 3 months ago
Northampton Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hackleton, England

Latest outage, problems and issue reports in Hackleton and nearby locations:

  • alexdn32
    Alex Loche (@alexdn32) reported from Irchester, England

    @cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.

  • craigwest
    Craig West (@craigwest) reported from Northamptonshire, England

    @ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.

  • GlennMillward
    G (@GlennMillward) reported from Milton Keynes, England

    Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.

  • purgstallheath
    Father Oliver Coss (@purgstallheath) reported from Northamptonshire, England

    @marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.

  • ddtowe
    Dale Towers (@ddtowe) reported from Northamptonshire, England

    @plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3

  • GlennMillward
    G (@GlennMillward) reported from Milton Keynes, England

    Avoid Plusnet like the plague. Awful customer service.

  • CraigHawker
    Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @SimonDarksideJ I'm on plusnet. No issues whatsoever.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • musicmanleeds
    Martin Sykes (@musicmanleeds) reported

    @Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!

  • BarryOnHisBike
    Barry B (@BarryOnHisBike) reported

    @AfroChuck87 @WorkTheSpace @bt_uk Kind of is now as they are not BT engineers. They are Openreach engineers as they run the network. BT just provides broadband over the network the same as sky, plusnet etc.

  • oo7dogfish
    mark t (@oo7dogfish) reported

    Another night ruined by how **** @plusnet is, really wish I'd gone to another provider. If anyone actually reads this, don't use Plusnet, service is poor and once they have your money they don't give a monkeys

  • Plusnet
    Plusnet (@Plusnet) reported

    @nisascotland Hi Shahid. I'm so sorry for the delay in getting back to you and that you've been having problems with your service! I appreciate the inconvenience that this must have caused. I've checked with our suppliers and they've advised that they've recently fixed a problem Plusnet Leeds

  • barbarayarwood1
    Barbara Yarwood (@barbarayarwood1) reported

    @plusnet leaving disabled people without outside access by restricting service on line all because payment didn't clear at 2am!!!!! Despite being told by a line manager they have been lifted..... THEY LIED. Now left without service AGAIN for the entire weekend as managers not in

  • musicmanleeds
    Martin Sykes (@musicmanleeds) reported

    @PScotfree @Plusnet @Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!

  • KateKirk79
    Katie Kirk (@KateKirk79) reported

    @Plusnet Yes, we were really pushed in to renewing a 24mth contract with/by you as we moved house to down the road. We had NO option as you were going to charge us a fortune to move house unless we renewed! We didn't have the money to pay for it so had no choice.

  • Rob1969in
    Robin Cattani (@Rob1969in) reported

    @Plusnet I did get a call and thought I'd arranged an upgrade but have since had a message on my open ticket saying there's another problem but now can not log in to read them or respond the website just hangs

  • Plusnet
    Plusnet (@Plusnet) reported

    @KateKirk79 I'd definitely recommend speaking to our Customer Options team to see if there's anything that they can do in terms of your current cost. Regards, Emily Plusnet Leeds

  • watton2_karen
    Karen Watton (@watton2_karen) reported

    @Plusnet Thank you, you seem to be the only person who has understood that I got a signal with the original router and not the second one