Plusnet Outage Report in Gunnislake, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Gunnislake, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gunnislake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at Plusnet
Plusnet is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Gunnislake, Cornwall, England
The most recent Plusnet outage reports came from the following cities: Plymouth.
City | Problem Type | Report Time |
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TV | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Gunnislake, England
Latest outage, problems and issue reports in Gunnislake and nearby locations:
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Mike P (@BuryCasual87) reported from Plymouth, England
@Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service
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Mike P (@BuryCasual87) reported from Plymouth, England
Is anyone else having problems with plusnet ? For days now the connection has been poor, about 20mins a time untill it cuts out and stops working. I joined plusnet because I was told it had real people on customer support. Turns out I was wrong and the usual automated nonsense
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Mike P (@BuryCasual87) reported from Plymouth, England
Any news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????
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Mike P (@BuryCasual87) reported from Plymouth, England
@Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now
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Mike P (@BuryCasual87) reported from Plymouth, England
Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good
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Gregory Baser (@gregorybaser) reported from Plymouth, England
@Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔
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Sarah Jayne Davies (@Sjd_22) reported from Liskeard, England
Dear @martinstanford I just listened to the advice about routers. I use @Plusnet who are great. I never use a pre configured route supplied by an ISP and only use @DrayTekUK routers. I frequently check it for firmware updates & only allow my list of MAC addresses #JerseyBread
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Brenden Worth (@BrendenWorth) reported from Lewdown, England
@Plusnet you have taken my £ in April but not delivered the service I paid for and your communication is awful
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Andy Coxon (@andycoxonuk) reported from Plymouth, England
@plusnethelp @Plusnet hi, everytime I call your technical helpline it rings once then goes silent. My WiFi isn’t working. Please help
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Sarah P (@sassycat60) reported from Plymouth, England
Very disappointed with @Plusnet customer service today. Arrogant male talking over me, not at all helpful. @plusnethelp
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Matt Shaw (@MattShaw85) reported from Tavistock, England
Now 15 days since @Plusnet were supposed to connect our broadband. Had 4 engineers out, called 6 times, different answers every time. Only Robin in @plusnethelp started taking the problem seriously, so kudos to him. But this is still absolutely ridiculous!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John craig Sinclair (@JohncraigSincl2) reported
@NOWTV broadband, @SkyUK and @Plusnet online customer services are the most ignorant, lazy and uncommunicative bunch of people i have ever dealt with, they definitely deserve to be thoroughly investigated
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Toby Williams (@TobyWil29137781) reported
@Plusnet Hi, my broadband has been down for 3 hours now in the Lymm, Cheshire area. Is this a network issue? Thanks
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John craig Sinclair (@JohncraigSincl2) reported
@Plusnet phone customer services are absolutely useless
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whizzBang (@pethome43) reported
@Plusnet any ideas when the outage in CT14 9LQ will be fixed?
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Preacher I Love Trump (@GerardOwens16) reported
@Plusnet can somebody help me access my Plusnet webmail email I have been ringing back and forth for 2 months
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Dollymar72 (@DollyMar72) reported
@Plusnet Hi, I have received a Plusnet MasterCard in the post, but I have no activation code, so how do I activate it? This is a reward for signing up for broadband in March 2025. Please help.
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Victoria Barlow (@vickybarlo) reported
@plusnet only provides a phone no for closing account when you can do everything else online. So much for companies making it as easy to leave as it is to sign up. Current wait on phone is apparently 20 minutes. Worst decision I’ve ever made was using this lot and I was a smoker!
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Natalie (@natsc0tt) reported
@Plusnet switched over to yourselves as a provider and today was my switch day, I had the confirmation email my broadband was ready to go 2 hours ago yet my router is not turning on whatsoever, been trying for half an hour and no lights are on nothing, can someone help please
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John craig Sinclair (@JohncraigSincl2) reported
the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately
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Gavin James (@GavJamDob) reported
@Plusnet Day 1 with Plusnet, internet has gone down completely 🙈. Is this a sign of things to come?