Plusnet Outage Report in Ely, Cambridgeshire, England
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The latest reports from users having issues in Ely come from postal codes CB6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent Plusnet outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Wi-fi | |
| Ely |
Internet | |
| Ely |
TV | |
| Newmarket |
Internet | |
| Ely |
Internet | |
| Ely |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@noneedhomes) reported
@Plusnet i have router 2 but it is not allowing me to name each ghz which causes issues to a firestick outside, its set to 2.4ghz which makes it slower, but the cameras need to be on 2.4 ghz so i cant turn 2.4 ghz off
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GM Mark Howitt
(@MarkHowitt) reported
@Plusnet Just now • Visible to anyone on or off @LinkedIn @bt_uk no communication or sign they would pay me what they owe me today. Poor. One of the people I spoke to could barely even speak let alone should be allowed on the phone in a pro manner. Might upload that video to Youtube.
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Andrew Yearsley
(@amyearsley) reported
@Plusnet I’ve tried to generate a return label for router twice as no longer a customer but the email with QR code never arrives
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Plusnet
(@Plusnet) reported
@noisecandyman Hi Thank you for reaching out to us via social media. There is an ongoing issue with Force 9 which we are actively working to try and fix. Apologies for any inconvenience caused in the meantime. Thanks Lee-Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@AethyrUlf Hi Thank you for reaching out to us via social media, I am sorry to hear of the issues you are experiencing. In order to assist further, please may I request you direct message us your account username. Thanks Lee-Plusnet Sheffield
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Voice Project Choir
(@voiceproject) reported
Call me old-fashioned (I’m certainly old) but when your email and broadband service provider doesn’t respond for days of email outage, one might be inclined to think it somewhat rude, particularly having been a customer for THIRTY-TWO years. So, @Plusnet get your act together
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Rob McDowall AMRSPH FRSA
(@robmcd85) reported
@christesla @Plusnet Mine is back up. Thankfully a temporary issue. Was dreading having to phone them in the morning.
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Chris Danks 🔋🚗🔌 🇬🇧 🇺🇸📐📐
(@christesla) reported
Has anyone else’s @Plusnet just gone down?
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GM Mark Howitt
(@MarkHowitt) reported
As a @bt_uk shareholder for years I have to checkout the cust service. And overall @Plusnet lacking. My readers worldwide can't believe it.
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Matthew Broughton
(@Broughton500) reported
anyone else having plusnet problems this morning?