Plusnet Outage Report in Ely, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Laverne Thomas
(@lavernelthomas) reported
@Plusnet your internet is actually trash. I deeply regret switching to your service. Despite sending engineers to speed test & ‘work’ on my internet connection its still weak AF. I ironically had to switch to 4G to tweet this. 0/10 🗑
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Michael Gates
(@MadBananaTwitR) reported
@Plusnet what on earth is taking you so long to fix the email issues? It would help if you gave more detail about the issue and what you’re doing to fix it than the vague updates. Taking far too long. What’s the plan for compensation?
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Mark Phillips
(@__Cappo__) reported
@Plusnet, can you confirm whether any email *sent to* Plusnet/F9 customers during the current outage will be delivered when service is restored please, or whether this will have been undeliverable/permanently lost?
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ColinG
(@GilhamColin) reported
@Plusnet @duxastroman Blah, blah, blah. Treat your customers properly.
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TONY OCTON
(@TonyOcton) reported
6:00am on the 11th and still emails are not working,,, Well done plusnet - a new low for you. Start making more excuses for today.
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Digital Maverick
(@digitalmaverick) reported
Hey @plusnet your response to the current email issue is an utter disgrace
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J Hullock
(@Hullock_) reported
@Plusnet Hi I received an email 5days ago stating that my router would be sent out in 2/3 business days. I have still not received another email that my router has been sent out. Could you help.
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Andy Gorman
(@AndyGorman67) reported
@Plusnet can you please confirm if all incoming emails being received during this outage are being stored and will be available to us once the system is up again? i.e. no risk of lost emails?
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Jim Houghton
(@Smallheathen) reported
Hello @Plusnet - I see that you have a problem with your webmail service. Could this fault also be affecting your webserver? I get a page with the message "Service Unavailable The service is temporarily unavailable. Please try again later." when I look at my webpage.
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Angus Boyd
(@AngusBoyd8) reported
@Plusnet when will the plusnet email service be back online? Looks like it is still down >24h!