Plusnet Outage Report in Ely, Cambridgeshire, England

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The latest reports from users having issues in Ely come from postal codes CB6.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ely, Cambridgeshire, England 11/30/2023 03:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Internet
United KingdomEly Internet
United KingdomMarch Wi-fi
United KingdomNewmarket Internet
United KingdomEly Phone
United KingdomEly Phone

Community Discussion

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Plusnet Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FGMarx Frances (@FGMarx) reported

    @Plusnet my mobile transfer should have happened today. I've had no phone service all day and still nothing. My sim appears to be locked and the helpline has closed. The PUK I have been given hasn't helped. What can I do?

  • TheeKing1996 Liam Conner Holmes (@TheeKing1996) reported

    @Plusnet My WiFi conslty says I need to sing in but then take me to the admin page. Any help ?

  • JontyPearce Jonty Pearce (@JontyPearce) reported

    Over 3 days with no Business Broadband from @plusnet. Nobody seems to be taking ownership of the problem. This is really poor customer service.

  • ralphaverbuch ralphaverbuch (@ralphaverbuch) reported

    @Plusnet Called customer service yet again this AM. What an absolute nightmare! Bounced around the system & then cut off. All the while keep being told the account I thought lasted 12 months keeps on clocking up new charges. Used the sing Plusnet's praises. Not so much now!

  • cockylad graham greaves (@cockylad) reported

    @Plusnet how do i change payment method? Says in help that you can use cc but payment details dont seem to be editable.

  • pj_neris PJN (@pj_neris) reported

    @Plusnet I wrote before on the same problem but got no reply. My Broadband stops regularly for a few minutes and comes back on its own. Happened again on 4/6 at 01:55’-02:03’. This impacts my work and the operation of my security systems. Should I be looking to switch provider?

  • TheHangedMan18 The Hanged Man (@TheHangedMan18) reported

    @photomikeyhere @VodafoneUK I've been with them for 32 years with my phone. No problems whatsoever. However, I have recently moved from Plusnet to Vodafone for broadband. It is terrible. Keeps going offline and there is reduced coverage on the property. Will leave them when the contract ends.

  • Josh_Pacey Josh Pacey 🎗 (@Josh_Pacey) reported

    @Plusnet I'm having some issues with my router crashing. Please could someone help

  • N1X0 Luke Nixon (@N1X0) reported

    @Plusnet absolutely shocking service. Another no show by your engineer today. Booked a day off work for this and have had no broadband since 6th May. Ridiculous that two engineering visits have not been met

  • gemgem89 ☆~gem~☆ (@gemgem89) reported

    @Plusnet hi having some WiFi issues keep trying to ring the helpline but it’s saying the number In calling isn’t recognised, it’s the Number on your website