Plusnet

Plusnet Outage Report in Ely, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ely, Cambridgeshire, England 08/26/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Wi-fi
United KingdomEly Internet
United KingdomEly TV
United KingdomNewmarket Internet
United KingdomEly Internet
United KingdomEly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshCorley14 Josh Corley (@JoshCorley14) reported

    @Plusnet Cambridgeheath4. This needs to be sorted as you are not providing the service, which is a breach of contract. @Ofcom @BBCWatchdog

  • roseannerainbo4 roseanne rainbow (@roseannerainbo4) reported

    @Plusnet you’ve sent me another Plusnet mobile bill! I don’t have Plusnet mobile! I’ve tried the link to “Help and support “ at the bottom of your email-DOESN’T WORK!! I’m a very happy satisfied Plusnet broadband customer but I’m beginning to lose my patience!!

  • Normantweets Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • Real_Daipanda Daniel The Necrobear💀💀💀 (@Real_Daipanda) reported

    @thraxar Aaaaagh! Screw you, plusnet. I was all hyped up for seeing you tumble down hills in expensive trucks 😭

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet did get told someone would call me back after 5pm this evening to further discuss resolution to my issue...guess what No call. That'll (wont) do. Guess I know who to choose on #mybroadbandiscrapday next year

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    @Plusnet This bear has been wondering about the attachment of ropes to the lampposts in Westminster, as you do, but doesn't have any immediate problems with his internet.

  • PaddyWV Paddy 🇪🇺 (@PaddyWV) reported

    @ComplainingCow Trouble is, there's very little manoeuvre for them now. We were with Plusnet for 8 years, Always able to wangle a decent deal at negotiation time, then one year they wouldn't budge, so we had to walk. I'm looking forward to "Home 5G" rolling out as that'll be real competition.

  • chinchilla1 Lindsay Clark 💙 (@chinchilla1) reported

    @Plusnet shocking customer service from you yesterday. Cancelled my mother's account with you due to the fact that she has passed away, yet you are emailing her saying "sorry to lose you as a customer" and "can we change your mind?". Have you no compassion? Clearly not as your

  • thraxar Thraxar (@thraxar) reported

    @Plusnet No, because it'll take hours for a response and by the time you run me through the "turn it off and on again - are you plugged in" routine it'll be back to acceptable (still well below minimum) speeds. I'm done with you - service has deteriorated since I joined.

  • MsJinnifer JinnynotJenny (@MsJinnifer) reported

    @Plusnet Signal got worse and worse w cut-outs, no connections, no 4G. Last Thurs found out local mast is down. Yesterday you told me all now OK. Not. Went thru all the fixes with CS got 4G for a few mins. Called today spoke to lad who knew FA. No wi-fi calling. Gotta leave plusnet :(