Plusnet Outage Report in Ely, Cambridgeshire, England
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The latest reports from users having issues in Ely come from postal codes CB6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent Plusnet outage reports came from the following cities: Ely and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Internet | |
| Ely |
TV | |
| Newmarket |
Internet | |
| Ely |
Internet | |
| Ely |
Internet | |
| March |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Probert
(@UnitedProbe) reported
@Plusnet can’t get through to you on phone as it’s saying number is unavailable, just wanting to know how long is left on my contract as I want to upgrade to full fibre. Any help would be appreciated.
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JM
(@JJMM7771) reported
@Plusnet You are absolutely joking? I’ve waited 13 weeks for installation, I’ve got a myriad of plans revolving around installation in 3 days time & now u cancel it due to industrial action? Thats right - SHAFT your customers 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
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Xlibris1
(@Xlibris1) reported
@johnlewishelp How do I cancel my broadband (aka Plusnet) contract?
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Andrew Evans
(@snavEwerdnA) reported
Having ruled everything else out now, this seems to be an issue with @Plusnet; any clarification on why @google services aren't peering correctly (and judging by the help forum, not for the first time), guys?
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Bridget Chapman
(@BridgeeCee) reported
DAY FIFTEEN of no @Plusnet broadband. The promised router hasn't arrived. Manager who promised to update me hasn't. I work remotely. This is impacting on my ability to earn a living. For god's sake Plusnet either fix it or let me take complaint to @Ofcom. This is beyond a joke.
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David Wildman
(@davidcwildman) reported
@Plusnet can’t believe how bad your customer service is. Still waiting for our broadband since we moved into our new house. Order placed mid August!!
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Jane Touil
(@jane_touil) reported
This morning = no internet! Frustrating call to Plusnet Support who tried to tell me the lack of Internet was linked to the landline fault. They finally agreed it was not. They said I need to be ‘educated on how to install the router’ which was working yesterday 5/
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Stephen paul
(@nextgenste) reported
Plusnet well what can I say I have been a loyal customer for 9 years and the past few years everytime I renew my contract my broadband gets less and less, I pay for 80/20 and I get now 55/10 instead of 77/19. Won't be renewing.
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Bridget Chapman
(@BridgeeCee) reported
@Plusnet Confirmed. The engineer just didn't turn up. It's 2nd time I waited in for an engineer sent by @plusnet who didn't turn up. No one tells you. No one apologises the hours of your time wasted completely unnecessarily. No one says "This is unacceptable. 16 days? Now we will fix it."
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Marion
(@marionofnorwich) reported
@Plusnet getting frustrated as no mobile service on two phones for two days. Feeling marooned! Can we have some help please?