Plusnet

Plusnet Outage Report in Edenbridge, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Edenbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Edenbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Edenbridge, Kent, England 02/02/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Edenbridge, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Sevenoaks, Croydon and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Edenbridge, England

Latest outage, problems and issue reports in Edenbridge and nearby locations:

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RJAYG96 Rebecca Jayne George (@RJAYG96) reported

    @Plusnet - is anyone else having issues with zero connection? Checked online and it says there are no issues. Getting frustrated!

  • HeadlessHorus Andy 🏆 (@HeadlessHorus) reported

    @Plusnet why is it so difficult to report a fault? My BB has been down for 2 hours and I need a line test running. My phone is working fine, as it has been on the last 3 faults.

  • 2mimik Maria (@2mimik) reported

    @Plusnet Not so awesome... we kept having connection issues all afternoon/evening and had to use mobile internet. That is not good service and of course you will blame it on others as usual to avoid compensating your clients...

  • InglisJune June INGLIS (@InglisJune) reported

    @Daily_Express We By Plusnet all down. Just joined plusnet 2 days ago. What a mistake

  • KaylaKraftYT KaylaKraft (@KaylaKraftYT) reported

    Just want to say a massive sorry if anyone tuned in tonight. Once again let down by Plusnet. And this time in the middle of a race. I'll stream again on Monday evening and restart the race. But thank you if you did stop by tonight.

  • WillWood2011 William Wood (@WillWood2011) reported

    Still no mobile signal (day 5) @EE @Plusnet SP11 region - East Andover

  • ziplobthud David Anthony (@ziplobthud) reported

    @Plusnet Spoke to someone earlier and they are looking into it with someone on Tuesday. It's weird as mobile service from a separate provider is also going down when broadband drops for several people in the same town. Hopefully fixed soon

  • ziplobthud David Anthony (@ziplobthud) reported

    @Plusnet I will be calling customer services today anyway to talk about my contract which is up next month anyway. The issue seems to be local to my area from what I can tell as I know several others who have had the exact same issue in my town, Berwick upon Tweed. Others in BT and you.

  • mikemakesfilms Dyna-Mike (@mikemakesfilms) reported

    Next *7 jobs 8) H&M sales asst (lasted half a day but met Kimberley Walsh) 9) Theatre Box Office Asst Mng 10) GNER Crew 11) Support Worker 12) Corporate Cust Services O2 13) Project Manager O2 14) Ocado Driver 15) Freelance Filmmaker 16) Plusnet 17) Support Worker *10

  • MillSussex RuthS (@MillSussex) reported

    @Plusnet It's currently on an ethernet connection but still the same. We'll get a good service for brief periods but poor service for about 70% of the time.