Plusnet Outage Report in Edenbridge, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Edenbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Edenbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Edenbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, Reigate, Warlingham and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Edenbridge, England
Latest outage, problems and issue reports in Edenbridge and nearby locations:
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Charlotte Corrish
(@CharlieCorrish) reported
from
Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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@RockPaperWater
(@hjames2018) reported
@Plusnet why has my fixed rate contract accelerated in price? I make 1 phone call a day tops and don't stream film or tv, nor game. Yet my monthly bill is going upwards every month, now way over double the renewed contract price. You didn't reply to my message on your help site.
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Aaron ✊ ACAB ✊
(@Aaron_gover_) reported
@reynlord @Plusnet I recently made the switch to plusnet from BT and sure, im saving like £15 a month but ******* the service is a pile of ****
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Samantha Ettle
(@sambelina78) reported
@plusnethelp Hello Plusnet. Any advice on patchy signal in our house? Do you have any booster boxes you can send?
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Vi
(@VincePansegrouw) reported
i'm livid @Plusnet @plusnethelp i have never in my life been kept so in the dark about an ongoing issue in this fashion. sunday 11:00AM we were informed there was a major service outage, and it's been like pulling teeth to get any information about this. AVOID.
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sarah brown;☆
(@sarah_brown95) reported
@Plusnet @plusnethelp we have had ZERO INTERNET and NO ONE answers the phone to discuss this. This is severely impacting our jobs working through this pandemic. PLUSNET PLEASE HELP ALREADY. Last time I got through I was fobbed off and our bill was increased for no reason!!!
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Simon Templar the 55th Parallel
(@Simon_Templar0) reported
@Plusnet don’t ever use Plusnet, their WiFi signal is non existent, they don’t fix fault, they don’t return calls and when you do leave early because they won’t fix the fault, or return calls, they threaten debt collection for early cancellation fees. Avoid at all cost.
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Mimbo
(@lXlKenzolXl) reported
@Plusnet What is wrong with your **** company, paid for 75-80 mbs but instead I get 6 mbs at best. POOR COMPANY
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Gaz Taylor
(@Gaz_T) reported
@JBoneDS @ManticoreRich Virgin is very much when it works they are brilliant but when it doesn’t they are the worst company in the universe! Sometimes it does make a different switching suppliers like EE, Plusnet, etc as they do tweaks to make this run nicely on their bits. Problem is if BT do work
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Phil Thompson
(@thommo2221) reported
@Plusnet Is there an issue with your website? Tried via mobile and broadband but can’t get into my account
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Carolyn Daw
(@CaroD22) reported
Appalling service from @Plusnet with regard to switching my elderly account to them - hub not turned up by switch day but more importantly there incoming calls have been switched off. Explained critical for carer teams and family to contact - customer service not interested