Plusnet

Plusnet Outage Report in Edenbridge, Kent, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Edenbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Edenbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Edenbridge, Kent, England 02/22/2026 20:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edenbridge, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Croydon and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Edenbridge, England

Latest outage, problems and issue reports in Edenbridge and nearby locations:

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet @plusnethelp really need to look at their support of email and archiving without notice active email accounts. Either raise the quotas or dont archive live emails. If you do archive mailbox you should be prepared to unarchive within minutes not up to 72 hours

  • thetigsy TheTigsy (@thetigsy) reported

    @Plusnet Internet's been down for the last 8 hours and going through the hub manager does nothing, is there any form of outage in any of the Kentish areas by chance?

  • drb_ra C2IntelFeedsBot (@drb_ra) reported

    Cobalt Strike Server Found C2: HTTP @ 146[.]199[.]168[.]81:80 C2 Server: hiiidickinson[.]com,/c/msdownload/update/others/2020/10/29136388_ Country: United Kingdom ASN: PLUSNET UK Internet Service Provider Host Header: download[.]windowsupdate[.]com #C2 #cobaltstrike

  • Thurlue Brennan: #DuoAntipodes #CelticBrennan #FBPE (@Thurlue) reported

    @MadeleinaKay @AndyParker18 @VodafoneUK Don't hold your breath. Vodafone is by far the worst provider I've had. Totally incompetent. Also, their alleged superfast fibre is worse than the worst Plusnet connectivity I've had. Mobile wise: tell them "abc" and they'll do "def" then decline you on unsubstantiated grounds.

  • Plusnet Plusnet (@Plusnet) reported

    @mac_lee Hi Lee, I'm sorry to hear about this. So we can take a further look, are you able to confirm the Username and also the issue via a DM please? - Curtis, Plusnet Sheffield

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • CharlyLC Charlotte Corder (@CharlyLC) reported

    Absolutely disgusting service from @Plusnet - after 2 weeks of back & forth about our internet issues, multiple calls chasing for updates, you're telling us today it could take another 10 days to fix?! You'll be paying out for the work I've had to cancel then I assume? Not happy.

  • kebablog Steve Cooper (@kebablog) reported

    @BiteYourBrum Sounds like my experience of Plusnet. The service was so shite it was agreed that we could terminate it after 8 weeks and I wasn't tied to remainder of the contract. Fortunately it was a 2nd broadband service to the house, so I had another line I could utilise.

  • Drew45143339 Drew (@Drew45143339) reported

    Plusnet is crap

  • BiteYourBrum Bite Your Brum (she/her) (@BiteYourBrum) reported

    Hope everyone’s having a great day - except the multiple useless morons working for Plusnet that have made moving home a nightmare and couldn’t give a crap about it. Hope your next **** is a cactus 👍🏼