Plusnet Outage Report in Edenbridge, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Edenbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Edenbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Edenbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, Reigate, Warlingham and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Edenbridge, England
Latest outage, problems and issue reports in Edenbridge and nearby locations:
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Charlotte Corrish
(@CharlieCorrish) reported
from
Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Marky Mark
(@MarkyMark16700) reported
@Plusnet how do I cancel my Plusnet BB and phone account? Can you just supply a direct links to the cancel my account page please? I’ve logged in and tried but it just goes round in circles and I’m not wasting time on the phone.
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Matt Bruce
(@mattytun78) reported
@Plusnet have just switched the Plusnet Broadband and the coverage in my house is poor, so you offer a booster?
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karen howlett
(@ayley26) reported
@Plusnet why arent you replying toy DMS or messages?.your customer service is truly appalling,I m due for renewal but I think I will be off to @SkyBroadband
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david eckley
(@galalaxyquest) reported
@Plusnet Plusnet The ticket was closed without responding to my comments. Still waiting for resolution of my complaint that it took you almost 3 weeks to respond to my PM complaint. Please raise a ticket on this matter and resolve please
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🌈💖🎃☮️🧘🏻♀️✌🏻🇿🇦🇪🇺
(@theafrikagirl) reported
@Plusnet I recently left plusnet, my service has stopped, I’d just like to know when my last payment will be and how to send back the hardware
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karen howlett
(@ayley26) reported
@Plusnet my dm was sent on the 27th of September. Why i want to stay with you is a struggle to comprehend, my upload speeds are worse than a snail,like your customer service. @MartinSLewis can we do anything about this gos awful company
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Stephen Mullan
(@Stephen_73) reported
@Plusnet can someone help please? I have a webmail only account and it looks like automatic spam filters are blocking some inbound mail. I can’t follow the usual steps as per website to manage spam as I don’t have Plusnet broadband (login fails when I try).
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Kate Johnson
(@kat_e_johnson) reported
Hi @Plusnet Are there any broadband issues in my area currently? CF31. Was being a bit slow and disconnecting earlier and now no connection at all.
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Lew 🏴
(@helloitslewis) reported
@howserjackg Plusnet is owned by BT. They use their network.
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Claire
(@ClaireterryCt) reported
@Plusnet We've had no Internet since last night. The modem is orange and the PON light is red. Tried reset. Got nothing. Is there any issues atm? SS3 area