Plusnet Outage Report in Edenbridge, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Edenbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Edenbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Edenbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Edenbridge, England
Latest outage, problems and issue reports in Edenbridge and nearby locations:
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Charlotte Corrish
(@CharlieCorrish) reported
from
Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jonathan oakes
(@jonathanoakes1) reported
@Plusnet internet has been awful last few days and Is now totally off. Can’t get through to you so guess it’s a known issue. Can’t you at least update people.
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Gemma Webster
(@GemmaWebster81) reported
@plusnethelp Are you kidding me? You’ve responded to more recent tweets? Tweeted you earlier to say I’d been unable to use Plusnet broadband which I pay for as it’s simply too poor for use, tried all day to call, unable to even get in a queue, constantly told to call back later!
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ray connolly
(@ray_connolly) reported
@Plusnet 7 days without an internet service #shockingcustomerservice
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Rebecca Denton
(@rebeccadenton) reported
@plusnethelp Hi Plusnet, my swap date with you is in two working days. I haven’t had any info or been told the router has been sent. Starting to worry as I work from home #help
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Russell Upton
(@rustacle) reported
@Plusnet no broadband and all three lines of customer support unavailable or simply ignored. I wonder how many other customers are experiencing similarly woeful service.
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Liam Charlton
(@liamch_88) reported
My grandparents are shielding and can’t make outgoing calls! Can’t see what’s going on their account online. 24hrs later and no reply, can’t even sit in a queue on the phone because it automatically hangs up. Shocking service this @Plusnet @plusnethelp
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Scott
(@supercreep303) reported
@jonboi68 @Plusnet I'm sat down?
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Kerry Bull
(@KLucyBull) reported
@Plusnet hi, we’re having real problems with connection & working from home really need support. However when I call support an automated message tells me call back tomorrow as you’re too busy to take the call?? What are we suppose to do today without it, we can’t work.
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Gemma Webster
(@GemmaWebster81) reported
@plusnethelp day 3 of not being able to get through to customer services to report the zero internet service. And no reply here. I will be leaving plusnet, this can’t go on. I would all day if needs be to talk to the adviser but you can’t get in the queue, it won’t let you!!
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susan sedeman
(@susansedeman) reported
@plusnethelp my broadband is so slow after changing this week I can’t even get on to your site. I’m not messing about with BT box. I want this sorted. Been with plusnet for years. So unhappy