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Plusnet

Plusnet Outage Report in Edenbridge, Kent, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Edenbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Edenbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Edenbridge, England

The most recent Plusnet outage reports came from the following cities: Crawley.

CityProblem TypeReport Time
Crawley Internet 9 days ago
Sevenoaks Internet 3 months ago
Reigate Internet 4 months ago
Reigate Total Blackout 4 months ago
Warlingham Internet 5 months ago
Crawley E-mail 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Edenbridge, England

Latest outage, problems and issue reports in Edenbridge and nearby locations:

  • grahamguy
    Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • the_lazy_ferret
    Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • grahamguy
    Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • CharlieCorrish
    Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • spacepods
    Kevin Vedmore (@spacepods) reported from Newtown and Llanllwchaiarn, Wales

    Shame that @SkyUK @SkyHelpTeam don't do enough for customer retention. Goodbye, hello @Plusnet

  • Sam_Bowman
    Samantha Bowman (@Sam_Bowman) reported

    @Plusnet the fact that your staff repeatedly tell me they will call me back and don't, the fact they don't know their arse from their elbow. You do not offer any level of customer service. I will quite happily sit outside your office if I have to #poor #badcustomerservice

  • graphicpull
    Richard Hunt (@graphicpull) reported

    @plusnethelp Hi. I am trying to help an elderly person who has a Plusnet connection issue. I have called three times (on hold for 20 minutes each time), tried the online chat (very poor chatbot) and DM (19/11/20). No answer. Please refer to my original message. Thanks.

  • adhaves
    adam haves (@adhaves) reported

    Good morning @Plusnet. Over the last 2 days my internet has been cutting out, sometimes for several minutes at a time. As a therapist trying to do remote work with clients the lack of an uninterrupted internet signal is proving extremely disruptive. Can you please look into this?

  • MylesDrakeCarey
    Myles Carey (@MylesDrakeCarey) reported

    I ******* pray Plusnet go under. Absolute dog ****

  • malwareowl
    Advanced Persistant Owl 🦉🏴󠁧󠁢󠁷󠁬󠁳󠁿🇿🇦 (@malwareowl) reported

    @bt_uk @OpenreachHelp @Plusnet can you please ensure that you don’t leave an 87 year old man without any way of contacting me especially as he relies on his landline a lot. What if there had been a genuine emergency?

  • sjh_987
    Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • LxPeanut
    Peanut (@LxPeanut) reported

    @Plusnet day 2 of no router when I'm paying for the service. And day 2 of no answer on your "award winning" customer service line. What was tulhe award for longest wait times?

  • nokiboi
    Nokiboi (@nokiboi) reported

    @SkyHelpTeam on Sunday got email saying sim sent, still no sign of it, royal snail mail must be really slow, think I shld have stayed with plusnet

  • susanjamson
    Susan Jamson (@susanjamson) reported

    Beware of @Plusnet they DON’T make sure that their service is working when you swap companies like they say in their marketing material. And when you complain they cut you off. @Plusnet I suggest you ring 07736956662 or these tweets will continue all day!