Plusnet Outage Report in Edenbridge, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Edenbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Edenbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Plusnet
Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Edenbridge, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Croydon and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Edenbridge, England
Latest outage, problems and issue reports in Edenbridge and nearby locations:
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Charlotte Corrish
(@CharlieCorrish) reported
from
Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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RAM Francis 🏏🇬🇧 ☕
(@ramfrancisuk) reported
@JohnPAtkinson @Plusnet Looks like I am in a poor priority area for full fibre. And I am on the fastest internet product with BT/Openreach. Definitely not doing Virgin which is now available on my road. Oh well
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Craig
(@chubberoo) reported
@Morgan1878efc @Plusnet I’m with EE mate, they ain’t too bad - sometimes though they say it’s the exchange and not the provider - maybe worth getting onto them to look at it with an engineer
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Emily
(@egnorton0) reported
@Plusnet I've started a house move with yourselves and despite agreeing 08/08 as date for engineer visit, it's been booked for wrong day on your end. Now seem to be stuck in a loop with your online support system. Can you help as I don't want £65 charge for something not my fault
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SteveTheHero
(@SteveTheHero2) reported
@AdobeCare I've not used any yet as I can't even login to download it. I signed up for lightroom and photoshop. I am in the UK and my ISP is Plusnet
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Plusnet
(@Plusnet) reported
@airliestreet Hi there! It's great to hear you're thinking of renewing but sad you'll be leaving us eventually. You would have to pay a Termination Charge if you were to cancel your services early. - Curtis, Plusnet Sheffield
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David Wilson
(@fatboy_no8) reported
@Plusnet o have now received a message saying network issue that @WeAreOpenreach will fix by 18th July... THREE DAYS MORE of no service Unacceptable! What immediate resolution are you going to offer as I need to work
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Raoul Morris
(@ThreeHeadsInc) reported
seriously been waiting for @Plusnet for 17 minutes, then their system couldn't cancel the account total call 28 minutes, achievements, 0 #Lessons
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Lef Germenlis
(@lef_germ) reported
@Plusnet Is the internet everywhere down or just for us?
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FITNESSUK
(@FITNESSUKdotTK) reported
@Plusnet Our business broadband 2 year contract has just ended and the price has jumped upto £59.76, how can we signup for a new 2 year contract and get the bill back down to the original £26.40, we don't really want to start messing about switching providers.
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Zombie_angel_69_
(@Zombie_Angel_69) reported
@Wootten2 @PeteBarronMedia @youfibre plusnet is a massive company with 1000s working for them and there crap everyone forget you fibre have just started up with a hand full of employees give them a chance