Plusnet

Plusnet Outage Report in Edenbridge, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Edenbridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Edenbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Edenbridge, Kent, England 01/08/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Edenbridge, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, Reigate, Warlingham and Crawley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Edenbridge, England

Latest outage, problems and issue reports in Edenbridge and nearby locations:

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CharliePinder67 Charlie Pinder (@CharliePinder67) reported

    @neilmlomax @TalkTalk I believe they are all useless, I have 'super-slow' broadband from Plusnet, guess it will be back to BT again soon!

  • Holdstk Brighteyes (@Holdstk) reported

    For @Plusnet Fleur in Customer Services not only has the tech know how, which is a given, but is patience & curticy personified when dealing with a technophobe.

  • stephchatterbox Stephanie Williams 💙 (@stephchatterbox) reported

    @plusnethelp Hi, our plusnet wifi keeps going down (over the last 3 days) with an error light on the router. We have upgraded recently and are transferring to fiber soon so is this whats likely to be causing the issue?

  • Cazy_L Caroline Lewis (@Cazy_L) reported

    Don’t bothered with fibre from @Plusnet the router is garbage. Our connection is actually worse than when on broadband. Wish we’d never switched. Lose connection walking into the kitchen (and it’s a small house!). Absolute pants!

  • w1bble Jamie 💙 (@w1bble) reported

    @SPCoulson @Plusnet spoofed numbers are still spoofed numbers, no UK telco bothers to stop or prevent them and blocking is (as always) a whack a mole problem.

  • mrshdoes MrsHDoesGlutenFree (@mrshdoes) reported

    @Plusnet last 5 days our broadband keeps dropping out.Router flashes orange.Trying to work from home and home school with virtual lessons. Phone line works fine.Issue worse from 4.30pm. Please help.

  • RickScottFlynn Rick Flynn (@RickScottFlynn) reported

    @ClariHutchie I wouldn’t buy cheap if you want good speeds. My parents have had talk talk and plusnet and we’re terrible

  • twwooer Sheridan Birtwistle (@twwooer) reported

    @MartinSLewis @Plusnet had 13 days notice to prepare bill to cover 1 day service: choose to bill for whole month, then after 21 days to reimburse. @Plusnet effectively taking 21 day, interest free loan of £40 from 88 year-old, who has no choice other than to find the money. 3/4

  • twwooer Sheridan Birtwistle (@twwooer) reported

    @MartinSLewis here is sharp, utility industry, practice. I don't know if you have covered it. 88 year-old Mum, watching the £, existing landline/broadband provider @Plusnet contract due to end; cost £26 increasing to £40.64. Another provider offering same service for £18.99 1/4

  • MarkEngland_ Mark England (@MarkEngland_) reported

    @Plusnet Very unimpressed with my call to you today to arrange a house move. Will not be renewing when the time is up. From a previously very loyal customer of 10 years +.