Plusnet Outage Report in Cramlington, Northumberland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Cramlington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Plusnet
Plusnet is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Gateshead, South Shields, North Shields, Cramlington, Sunderland and Whitley Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| South Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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G:Potz
(@GazPottsy) reported
from
Morpeth, England
@spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.
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Outdoorsey
(@2012neil2012) reported
from
Dunston, England
@Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks
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Ipin
(@Ipin_by_the_sea) reported
from
Ellington, England
. @plusnethelp Plusnet fantastic customer service my arse!
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Block & Bottle
(@BlocknBottle) reported
from
Walker Gate, England
@Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!
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Lizzy Robinson
(@Lizzyr59) reported
from
Newcastle upon Tyne, England
@Plusnet Outage in Newcastle? No broadband since 8pm
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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carl finlay
(@carlfin) reported
@plusnethelp my plusnet is extremely slow atm, read a few comments and feedback, followed there online help tips, my router is always on, looks like I will have to change after the contract, plus I have a disability. Argh
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Aditya
(@Aditya99167856) reported
Terrible way to treat customers @plusnethelp - I rang 2 days ago with tech issues and you didnt even log my issue as I would have had an email ticket! Great way to dismiss customers/ignore tech problems! I tweeted yesterday and you havent even responded! @Plusnet just done care!
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Steve Webb
(@stevewebb1) reported
Just had a renewal email from @Plusnet for broadband etc. Really like the provider, good customer service etc., but they build in annual price increases of CPI+3.9% !! Is it just me or is that outrageous? Is this hefty annual real terms increase normal?
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Andrew V
(@DrewsterV) reported
@Plusnet absolute farve of an organisation, disconnect me with a breach of contract and try and compensate me less than you charge as early termination with notice @plusnethelp no help
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William 🇬🇧
(@PirateMute) reported
@Plusnet so help me god don't you dare let your hold music make me lose Whamageddon. I'm just trying to get fast internet!
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JDRzeroONE
(@Komakino01) reported
To anyone thinking of signing an elderly relative up to @plusnet, bear in mind that if a bill is outstanding, no matter how small, they will default all calls to their payment line until settled. My 90 year old housebound mother cant contact doctors, or any of her support network
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🌸 Jessica 🌸
(@JessPlusCoffee) reported
So I'm currently with Sky for wifi and changing to Plusnet... So as soon as I got the email saying Plusnet had informed Sky of the switch, my internet is now hella slow which never happens. The shade
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James
(@JSD_Willingham) reported
@Plusnet morning. Are there service issue in the GU14?? Service has been intermittent or down since last night.
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Kris Hall
(@Hallysworld) reported
from
Thame, England
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
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Jo Taylor
(@JayTayJRT) reported
@Plusnet website saying no broadband issues, but our street been out for hours... any clues???