Plusnet

Plusnet Outage Report in Cramlington, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cramlington, Northumberland, England 12/18/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Ipin_by_the_sea Ipin (@Ipin_by_the_sea) reported from Ellington, England

    . @plusnethelp Plusnet fantastic customer service my arse!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dresdeb Beccy Dresden (@dresdeb) reported

    "Your broadband should carry on working with your current provider until the switch is completed." Nope: @SkyHelpTeam cut me off at 00:10 (hours after stinging me for another month's service) but switch to @Plusnet isn't done yet. How exactly am I supposed to work today?

  • alf_love47 Alf Love (@alf_love47) reported

    There are some real crap ads on tv, recently had the Dominos with lads yodelling, but some are brilliant. Love the PlusNet ads.

  • RosesBones1 Roses&Bones (@RosesBones1) reported

    @Plusnet I sent a message about 45 minutes ago. My new service was due to start Saturday night but was delayed until this morning. It still hasn't gone live. Would you be able to reply to my message with an ETA please. I work from home, and have already missed a couple of meetings today

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet My broadband service with you is due to start today. My old supplier cut me off at 00:10 this morning & they say the switch on from you should have happened immediately after, but 9 hours later I’m still waiting for confirmation from you that I should switch on your router…

  • S_M_Thompson Stephen M Thompson (@S_M_Thompson) reported

    @Plusnet Is there a problem with access the ccgi webspace at the moment? I keep getting a message to say the site cannot be found.

  • Memphis85 Memphis85 (@Memphis85) reported

    Hey @Plusnet. Over a week since all mailboxes disappeared after requesting a mail-only account as I've moved to a new ISP. Have been told 24-48 hours to resolve twice over last week. Still no mailboxes. Quite concerned about what e-mails we are missing. Can you help??

  • jimboharris Jimbo (@jimboharris) reported

    Not a @Plusnet customer but they have taken £138.76 out of my account. @Monzo are dragging their heels looking into it - surely if an UNAUTHORISED @DirectDebitUK was taken I am supposed to be immediately refunded? #theft #directdebit

  • desisla47510875 desislava (@desisla47510875) reported

    @Plusnet Also, can you provide me with a customer contact email address?

  • nikmistry31 Nik (@nikmistry31) reported

    @Plusnet Our broadbands been down for the last 45 mins. Can you please look into this?

  • toneeroberio tonee roberio (@toneeroberio) reported

    @Plusnet my internet has gone down and your 24/7 support number is not working! Can someone please advise? #nointernet #nothappy