Plusnet

Plusnet Outage Report in Cramlington, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cramlington, Northumberland, England 12/26/2025 00:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Ipin_by_the_sea Ipin (@Ipin_by_the_sea) reported from Ellington, England

    . @plusnethelp Plusnet fantastic customer service my arse!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyGKnight Andrew Graham Knight (@AndyGKnight) reported

    @Plusnet Still no sign of the “award winning customer service” I would like to know how gave the award!! This is beyond a joke.

  • multiplumber Nizam (@multiplumber) reported

    @Plusnet hi, my internet has gone down on Saturday morning due to an outage and still it’s not back yet can you tell me how much compensation per day I will be receiving and if it’s going to be automatically applied to my account

  • Mistyff999 Fee Bee❌️ (@Mistyff999) reported

    @Plusnet hi my broadband has been out all day. I have a hub 2 router and it has a solid (not flashing) orange light. Have switched on an off. Your online process for resting the broadband mentions a BT router so it looks wrong. Can you help?

  • IainSim55659177 Iain Simpson (@IainSim55659177) reported

    Bought a new laptop & can't install Norton anti-virus, which comes free with Plusnet, unless I remove s mode first. Microsoft tech support expect me to pay £99 to be shown how to do this!

  • jkria2003 jason barton (@jkria2003) reported

    @Plusnet please can you confirm if there are problems in the PR8 area, we have had issues withbroadband dropping out for a few days now

  • jibbajabba_sm Simon Coster (@jibbajabba_sm) reported

    @plusnet disabled customer left with no Internet for two days, Rely on Internet for communicatio, wont reply on Twitter, told it will be back on in a few hours on the phone... Still not on!

  • MrsHickman_W Mrs Hickman-Woodgate (@MrsHickman_W) reported

    @Plusnet Your service status says no service issues but our router has been dropping out sporadically since last night. NG9 area.

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • lottiefoodie lottiefoodie (@lottiefoodie) reported

    @Plusnet I need your help! No sim has arrived, no network so can't call you for help or do anything on my phone outside my house!!

  • EasilyAnnoyed1 easilyannoyedone (@EasilyAnnoyed1) reported

    @Plusnet hey Plusnet, I'm trying to use my own router but the device claims the wan cable is unplugged although it's not? I've got fibre and done the required settings properly, do your network specialist have an idea what might be wrong? The router is Asus rt ac85p