Plusnet

Plusnet Outage Report in Cramlington, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cramlington, Northumberland, England 01/08/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Bedlington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • Ipin_by_the_sea Ipin (@Ipin_by_the_sea) reported from Ellington, England

    . @plusnethelp Plusnet fantastic customer service my arse!

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilSmithJones Neil Smith-Jones #FBPE 🇪🇺 🇬🇧 (@NeilSmithJones) reported

    @Plusnet seem to want to lose customers. Service increasingly patchy, and all options other than phone for reporting issues (Twitter, online chat, web ticketing) closed down. 45 minutes to answer calls to the support desk. Rueing the day I switched.

  • GlobalMarkie Mark Eden (@GlobalMarkie) reported

    @plusnethelp I would like support through this social option please. I am a long time customer of plusnet and promote you through the referral scheme. My account username is 'markeden23' and I would like to request a payment for money that has built up. Can you organise this for me?

  • AndyNor55099018 Andy Norton (@AndyNor55099018) reported

    @plusnethelp Signed up to Plusnet on 16/12 - Engineer out on 8/01 to connect me up and still no internet. The line has been incorrectly set up and you need to cease and reconnect using the correct exchange. I've tried customer services and I don't know what options I have left.

  • JanetLeather janet leather (@JanetLeather) reported

    @dreww_xxxx @Plusnet I have been trying for days and no one answers. Eventually got a response from someone via a Facebook direct message...their eventual solution was for us to phone the number we've been trying and failing to get through to for days! 🙄

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.

  • simpster20 Mark Simpson (@simpster20) reported

    I Don't know why I ever went back to plusnet, nothing but trouble! Stay clear! @Plusnet #plusnet

  • webberson Webby Webberson (@webberson) reported

    Still no reach out from @Plusnet what a crap service.

  • StacyB1703 Stacy (@StacyB1703) reported

    @OpenreachHelp hi I have contacted plusnet regarding an issue with my Internet. They have raised a job with yourselves as they say my phone line isn't working. Im in the ub7 area. No Internet for 2bdays.

  • Feisel86 GarboSpy (@Feisel86) reported

    @Plusnet 2nd day of no internet. What is going on? You post about aiding lockdown learning but not about fixing the issues that cause there to be no internet to do it.

  • LolaSunnybutter Lola Sunnybutter ❤️ (@LolaSunnybutter) reported

    @OpenreachHelp I am trying to work out why your engineer has said there was noone in when we were in and now I am yet again NOT getting internet Let's tick off providers that are unable to help customers @SkyUK and now let's add @Plusnet to the list