Plusnet

Plusnet Outage Report in Cramlington, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cramlington, Northumberland, England 02/09/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • Ipin_by_the_sea Ipin (@Ipin_by_the_sea) reported from Ellington, England

    . @plusnethelp Plusnet fantastic customer service my arse!

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GordonAlderson The Boss (@GordonAlderson) reported

    @Plusnet Indeed there is! Despite two previous engineer visits the speed of my broadband is, once again, down below the minimum guaranteed!

  • jjand00 jaz j (@jjand00) reported

    @Plusnet Going from bad to worse

  • Irenevolpina2 Irene Fuchs (@Irenevolpina2) reported

    @Plusnet have been trying to get replies from you since mid November, about total breakdown of email service, thoroughly disgraceful customer care.

  • AquilaSamurai95 サミュエル・オケーン (@AquilaSamurai95) reported

    @NeonDanTV @Plusnet That's about double what I get...and our cabinet is only just down the hill. Yay town outskirt speeds 😐

  • HaddersIan Ian Hadders #FBPE (@HaddersIan) reported

    @Plusnet any idea where I can check the speed my in-laws are supposed to be getting? It’s absolutely woeful! Tv buffering to the point of not working, internet is the equivalent to dial up! 😩

  • Plusnet Plusnet (@Plusnet) reported

    @Irenevolpina2 I'm really sorry about this, I can see we replied back to your previous Tweet on November 14th. Please feel free to send us a direct message along with your username if there's still an issue and I'll make sure that we're doing all we can to help out. - Adam - Plusnet Sheffield

  • MamaBearwill MamaBear (@MamaBearwill) reported

    @Plusnet I have no idea. Spoke to a very good sales man that told me my details were in the system and I would receive it no later than 8th December and to cancel and reissue was a wasted opportunity. But here I am still waiting

  • SoggyMoggyComps Amy (@SoggyMoggyComps) reported

    @Plusnet Been connected with no Internet all day in LE3 2... but no reports of service outages. Any ideas please?!

  • BirkmyreJo Jo Birkmyre (@BirkmyreJo) reported

    @Plusnet @SoggyMoggyComps I am a new customer who has been with you for 2 weeks and so far am very disappointed. I’m working from home and having to use a phone hotspot. We have asked for a manager to call us back twice in the last 36 hours and still nothing. Very poor! #badcustomerservice

  • NayFUN6 NayFUN_ (@NayFUN6) reported

    @Plusnet Hey Plusnet I'm fortunate to be working from home but my Internet has been down since 11:30am I appreciate the extra time off but not sure my employer feels the same way. Any chance someone can help?