Plusnet

Plusnet Outage Report in Cramlington, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cramlington, Northumberland, England 02/25/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Blyth and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • Ipin_by_the_sea Ipin (@Ipin_by_the_sea) reported from Ellington, England

    . @plusnethelp Plusnet fantastic customer service my arse!

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @SheffySheffield Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt

  • davielovat David Lovat (@davielovat) reported

    @plusnethelp you have got to be the worst Internet provider I have ever been with. Internet disconnecting every 10 mins. No online chat, call centre closed and when we do contract someone we get nothing but lies. 9 months this has been going on. Will be cancelling! #plusnet

  • cockernee gary nicholls (@cockernee) reported

    @Plusnet amazing first day with you. No router. No footy. No internet. Poor customer service. Took my money. Never processed order. Lies. Did I mention NO INTERNET

  • drobson2003 David Robson (@drobson2003) reported

    @Plusnet Thankyou Adam sorted my ongoing issues in less than 30 mins #excellent customer service

  • cockernee gary nicholls (@cockernee) reported

    @Plusnet WOW. You have messed up on so many levels. Worst ever start to a contract. NO SERVICE.

  • radek_ratel Routinely Rateled (@radek_ratel) reported

    @plusnethelp Thankyou - the process is complete. The higher estimate is Plusnet's , when I renewed my service, and the lower one is from the 'It's all done, here you go!' email 6 weeks later. At least currently, my speed is where it's usually at, so was more of a 'hmm that's odd' thing. :)

  • strudders2112 Get Vaccinated, you selfish ********. (@strudders2112) reported

    @Plusnet I really appreciate your offers to try and keep me as a customer however you're not the cheapest now. More than that, this line in your offers kills it. "Price changes apply" what is the point in anybody signing up when you will increase your prices by 4.5% in June?

  • bidmead_sally Sally Bidmead (@bidmead_sally) reported

    @Plusnet an engineer was supposed to be here today but I guess they're not bothering? Now on day 15 of no Internet and my daughter is on day 8 of no education. You won't fix the problem and you won't let me cancel. I'm so sick of this

  • SheffySheffield Simon Sheffield (@SheffySheffield) reported

    @Plusnet can anybody tell me how you start the procedure of cancelling my contract. I have had problems with my internet since October, after going around in circles with less than helpful customer service nothing is resolved.

  • 1amebude_ Ade 🇳🇬 (@1amebude_) reported

    If you all know what’s good for you, you will stay far clear from Plusnet WIFI and broadband. I am counting down the days the contract expires 👋🏾