Plusnet

Plusnet Outage Report in Cramlington, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cramlington, Northumberland, England 04/01/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Blyth.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • Ipin_by_the_sea Ipin (@Ipin_by_the_sea) reported from Ellington, England

    . @plusnethelp Plusnet fantastic customer service my arse!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterMo82489180 Peter Morgan (@PeterMo82489180) reported

    @Plusnet Yeah when it works ? Had an engineer come out on Friday to fit new line and box....still not working 5 days later?? No communication or reason given ? Shocking customer service for a new or old customer!

  • Diwakar76868838 Diwakar (@Diwakar76868838) reported

    @Plusnet Last week I waited on the call for the same billing issue for about 40 mins and had to disconnect call . The company seems to follow the malpractice of generating bills and charging customers from incorrect bill date which is not from activation date of the broadband.

  • 176304 daniel stallard (@176304) reported

    @Plusnet Any company is better than plusnet website doesn't work WiFi drops daily they put your bill up even though you're on a fixed contract. Customers service is useless. God knows how they've won awards most probably paid for them themselves.

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    So the cabinet a @plusnet connection is on for a charity is down _again_. Down for a week, up for a week, down again today. No data. This means no phones either.

  • PeterMo82489180 Peter Morgan (@PeterMo82489180) reported

    @Plusnet Still waiting......? Still not working..?

  • 4lanFrancis Alan Francis (@4lanFrancis) reported

    @Plusnet just joined u and wished I hadnt. Billed over £200 cancellation fee when I've just joined. Keep being told by everyone I call u r wrong not me but no one can resolve it. Question I.D. 228055704 U/Name AlanFrancis51 - 5 days left before you cut me off Please Please help.

  • Diwakar76868838 Diwakar (@Diwakar76868838) reported

    @Plusnet applied for line only broadband services. My broadband services only got activated today on 18th Oct 2022 but the bills were generated and charged from 12th Oct 2022 as the telephone line (again line only, no calling/voice service) got activated on the day.

  • jtip123 jtip (@jtip123) reported

    @Plusnet you no longer have online chat help?

  • geomorphic Steve Bowerbank (@geomorphic) reported

    Unable to view broadband account page as it keeps being obscured by a grey page with feedback written down the right side!! @Plusnet

  • Diwakar76868838 Diwakar (@Diwakar76868838) reported

    @Plusnet I tried calling the customer care through different options on IVR 40-50 times but hardly got through once and the customer care executive was not of much help. They seem to have a unique customer care call handling mechanism where the time wait is more than 40-50 mins.