Plusnet

Plusnet Outage Report in Cramlington, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cramlington, Northumberland, England 01/27/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent Plusnet outage reports came from the following cities: Wallsend and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • GazPottsy G:Potz (@GazPottsy) reported from Morpeth, England

    @spazdiv I had Plusnet for around 6 years with no problems at all. Very fast and reliable. Only moved to Sky because it was a very cheap deal.

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • Ipin_by_the_sea Ipin (@Ipin_by_the_sea) reported from Ellington, England

    . @plusnethelp Plusnet fantastic customer service my arse!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • adjwilson Alex Wilson (@adjwilson) reported

    @Plusnet Please do. It's a really really crap customer experience, and completely implausible that there's not *something* that could be done about it with enough willingness

  • kandjking Kevin King (@kandjking) reported

    @Plusnet Contract end 9Nov Txfr to BT 15Nov Pnet chgd £42.34 15Nov (used 2B £24.?) PLUS cnxld accnt login so i've no access to see anything or chat. Rcvd another bill 5th Dec WHY?. I cnxld my DD. Need means to discuss via email as overseas till 13Dec. Thx

  • Sreeraamar Sriram (@Sreeraamar) reported

    @Plusnet Thanks Benj. Will wait to hear from you. My iOS is 14.8.1. My other phone running on 14.7.1 is not getting this warning alert on the same network. Also it looks like there is an upgrade to 15.1 tonight.

  • matt303 Matt (@matt303) reported

    @graemefowler @WiteWulf mtr is showing a 90%+ packet loss in plusnet's network

  • s_matharu Sunny Matharu 💬 (@s_matharu) reported

    @Plusnet Hi. Engineer visited yesterday and fixed the issue, but we have had so many problems in the last 18 months. I don't know how long it will last. Do you have a better router available to make things a bit more stable within my home?

  • tomastakutyte tomato (@tomastakutyte) reported

    @Plusnet worst customer service experience. First you botch a home move, then you prevent me from being able to raise a complaint and then one of your reps not only doesnt let me speak but then pretty much calls me a liar!

  • Plusnet Plusnet (@Plusnet) reported

    @Baino_63 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • Valenti69685788 Valentin (@Valenti69685788) reported

    @Plusnet There isn't error message. I enter a password and when i press next it just refreshes the page and doesn't let me continue. Tried with different password, different browsers, even on my phone. Always the same issue.

  • adjwilson Alex Wilson (@adjwilson) reported

    @Plusnet I phoned your customer service line and it seems it's a problem that comes up a LOT around major events. Very disappointing no one's bothered to prioritise fixing it, considering it seems to annoy so many customers. You're owned by the same company!