Plusnet

Plusnet Outage Report in Chatham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Chatham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Chatham, Kent, England 12/30/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chatham, Kent, England

The most recent Plusnet outage reports came from the following cities: Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Total Blackout
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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Plusnet Issues Reports Near Chatham, England

Latest outage, problems and issue reports in Chatham and nearby locations:

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • charfranklin_ Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • someothersam Sam (@someothersam) reported

    Dreadfully spotty service tonight from @Plusnet yet again. It *always* happens out of hours when there’s nobody to get in touch with other than bots that misunderstand your complaints.

  • JC63006423 JC (@JC63006423) reported

    Plusnet firewall still not working after 4 weeks!. I am getting frustrated! Not allowing any new incomming connections hence not vpn or games. Once outgoing connection is initiated will accept Established and Related incoming connections. The fault is at Plusnet Broadband end.

  • paulaebbins Paula Ebbins (@paulaebbins) reported

    @Plusnet I live in grantham and not had wifi all day. Is there a known problem please? Thanks

  • FlappyBerk Christian (@FlappyBerk) reported

    @Plusnet Pages taking considerably longer to resolve, and the "guaranteed minimum speed" in my control panel magically reducing since I joined... After two OpenReach engineer visits, I would really like this issue to actually be resolved.

  • RikiCochrane Riki Cochrane (@RikiCochrane) reported

    @Plusnet I am stuck in South Africa and cannot call your customer service department. Surely in 2021 there must be a way that I can send SOMEONE in PLUSNET an email ? This is just crazy .... do not ask me to use your horrible portal system!

  • EliGabrielHare Gabriel & Hare (@EliGabrielHare) reported

    Interesting security breach attempt by bogus caller who knew I had @Plusnet and was asking me to check my light, saying issues with @BTSopenreach There were indeed issues for a couple of afternoons this week which makes me think it was an attempt by scammers today to 'break in'

  • PREMIERCLARETS STEBFC1882 (@PREMIERCLARETS) reported

    @Plusnet hi, my WiFi has been down now for over 24 hours, my bill is up to date, I already phoned Plusnet yesterday and nothing has changed.

  • louisejm19 Louise Morris (@louisejm19) reported

    @Plusnet absolutely shocking customer service! Our broadband has been off all week, I can't find anyone to speak to. Your 'bot' keeps telling me it'll be put back on by 7pm on 3rd. As it's now 8pm on 3rd !!! Disgusted.

  • MoshirisMyMate TheGodlessBlueBear (@MoshirisMyMate) reported

    Hi @Plusnet I've not had any service at all since Wednesday. I've tried live chat and keep getting kicked off and told to phone you. Which I would do except, I've no pissing phone service. Any idea what's going on or is it time to move providers.

  • LionLolez LolezLion (@LionLolez) reported

    @Plusnet hello! I’m a new customer :) I signed up to a plan that included a “Plusnet rewards card” however I haven’t received any emails about it/know how to claim it, can you help? Thanks!