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Plusnet

Plusnet Outage Report in Chatham, Kent, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Chatham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Chatham, England

The most recent Plusnet outage reports came from the following cities: Snodland, and Southend-on-Sea.

CityProblem TypeReport Time
Snodland TV 19 days ago
Southend-on-Sea Total Blackout 1 month ago
Southend-on-Sea Internet 1 month ago
Southend-on-Sea Internet 1 month ago
Southend-on-Sea Internet 2 months ago
Southend-on-Sea Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Chatham, England

Latest outage, problems and issue reports in Chatham and nearby locations:

  • charfranklin_
    Char x (@charfranklin_) reported from Southend-on-Sea, England

    And once again for the 10000th time since joining @Plusnet the WIFI is down again 😑 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp

  • LordScreamin
    Reverand Screaming Lord Clutch πŸ‡¬πŸ‡§πŸ‡³πŸ‡±πŸ‡ΊπŸ‡¦ (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME Β£24.99 for a something you describe as a ' service ' which I can't even access

  • kate_marr
    Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • anuja2015
    Anuja Chatterjee (@anuja2015) reported

    @Plusnet Do you know if the Plusnet broadband service is down near York University area? My router is showing an orange light.

  • Scubadooper
    Matt Bleasdale (@Scubadooper) reported

    @Plusnet "Our award-winning, UK based customer support is available 7 days a week 0800 432 0200" BT (Plusnet's parent company): "The number you are calling is not recognised, please check the number and try again" So how exactly do I contact your award winning customer support?

  • SketchNI
    Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet Oof. That sucks. -hoards my 1000Mbps down-

  • HonourMatopoeia
    Honourmatopoeia (@HonourMatopoeia) reported

    @thebojko @Plusnet I noticed this, too. Look at the section of your bill headed "Your charges broken down". My contract ends 28 Feb, but the billing period runs 6 Feb to 5 Mar. The extra amount I've been charged is to cover the period 29 Feb to 5 Mar.

  • LiosaMGC
    *Β°:⋆ LisaMGC ⋆:Β°* (@LiosaMGC) reported

    @SketchNI @Plusnet i'd be happy with what we're paying for tbh, but we're not even getting that, they asked me to bring my desktop downstairs last time and connect my pc directly to the router...i was like not possible babe its connected to the wires through the damn walls

  • LiosaMGC
    *Β°:⋆ LisaMGC ⋆:Β°* (@LiosaMGC) reported

    @SketchNI @Plusnet you'd think for something so damn necessary (internet) they'd take the time to try and have better customer service

  • ThatOrcadianGuy
    ThatGuyFromOrkney (@ThatOrcadianGuy) reported

    @Plusnet how come your site says contact is 9-6 on a Sunday yet when I call up it says your closed? Been trying to sort out an issue for the last 4 weeks, yesterday was told I'd get a call back within 24hrs...guess what...it's been 24hrs and still waiting on that call πŸ™„

  • hookandpinweb
    Christine (@hookandpinweb) reported

    @ReetNortherner4 Must be the area - BT was insanely good when we had it. I can’t understand why the internet is so poor on PlusNet

  • anuja2015
    Anuja Chatterjee (@anuja2015) reported

    @slash_addicted @Plusnet Same for me. Have been on the phone to them. Tried resetting router, passwords etc. They are sending engineer on Tuesday. The earliest they could do. Frustrating as I work from home. Hope they can resolve the issue. Seems an area wide problem?

  • SketchNI
    Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet well, how dare you want to do something reasonable with a service you pay for. people these days... honestly...