Plusnet Outage Report in Chatham, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chatham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Chatham, Kent, England
The most recent Plusnet outage reports came from the following cities: Snodland, Southend-on-Sea and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Snodland |
TV | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Char x
(@charfranklin_) reported
from
Southend-on-Sea, England
And once again for the 10000th time since joining @Plusnet the WIFI is down again 😡 absolute joke!! Worst decision we ever made was switching to you in October ! @plusnethelp
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Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦
(@LordScreamin) reported
from
Teynham, England
@Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access
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Adam Williams
(@AdamNWilliams3) reported
from
Minster-on-Sea, England
@Plusnet I have and as normal, ignored! Superb customer service!
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Giles
(@GilesDMiddleton) reported
@GeoffHux @Plusnet If you fall below the minimum agreed levels (login to your account to see) just raise a ticket. Last time I did this they tore up the whole street and fixed loads of faults for free. Follow the process.
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Sjjkson
(@Stephen00390419) reported
@WeFibreUK #wefibre not impressed, 2 wks since installing lost internet connection intermittently, now permanent not wkg 0/5 rang & email to complain, no email reply no ring back as promised. frustrated @WeFibreUK 0/5 customer care. I’d just cancelled @Plusnet regret that now
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The Belch
(@paulinebelcher) reported
@Plusnet thanks for cutting my phone off even though I’ve paid my bill. I spoken to someone at 10.30am this morning to be told to will be upto 2 hours for it to come back on & still nothing. Just rang again, I’ve got to wait another 2 hrs - long time customer not very happy 😡
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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Garrett
(@garrettjaispam) reported
@Plusnet I have an outstanding payment that I’m needing help with, however, my phone is broken so I’m unable to call. Needing to speak to someone ASAP to try and resolve these payment issues. Thanks :)
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Simon Weekes
(@SimonWeekes) reported
@Plusnet Hi, my contract expires next month. I'd like to upgrade to Full Fibre, but your website won't let take the deal as I'm an existing customer. Is there any workout for this, or do I need to let my contact lapse and become a "new" customer?
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Chris Eyre
(@leedsfan72) reported
@Plusnet wow your customer service gets worse - over 20 mins on hold to query why my bill is considerably higher this month for no apparent reason - had to hang up as just no answer - awful as usual.
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Eleanor Dallaway
(@EleanorDallaway) reported
4: the rest of the work. You’ll be able to switch one tonight”. Wonderful. “Your old wifi will stay on until we confirm the new is operational.” Great. No-one comes. At midnight, old service is switched off. I call Plusnet…
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Comrade Scott 'Z.O.V' 🇷🇺
(@schiedamseschot) reported
@kenjera2 Tried everything.. no response from Plusnet I'm starting to wonder if my internet connection has been taken away at the behest of the govt 20 hours without.. hopefully I'll get reconnected later cos my mobile signal is non existent
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Bill Pearson
(@ttwep) reported
@Plusnet why are you still trying to take payment from me? I closed the account 6 weeks ago and I’m still getting bills. Worse, I can’t contact you as you don’t recognise the number in your system so can’t “chat” with your system. Help!