Plusnet

Plusnet Outage Report in Cannock, Staffordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cannock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cannock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cannock, Staffordshire, England 02/18/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cannock, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Wednesbury, Wolverhampton, Walsall and West Bromwich.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cannock, England

Latest outage, problems and issue reports in Cannock and nearby locations:

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • mithra_tonking Mithra (@mithra_tonking) reported from Abbots Bromley, England

    Frustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • sileason Simon Leason (@sileason) reported from Cheslyn Hay, England

    @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ajayg1234 Ajay (@ajayg1234) reported

    To the debt collectors, without even calling me to discuss. This has had a huge impact on my credit rating and the worst thing is Ray says it's now out of their hands and I need to deal with the debt collectors. Absolutely disgraceful and Plusnet are a disgrace.

  • PatatasBravas89 rebecca henderson (@PatatasBravas89) reported

    @Plusnet Hi, the help page said the speed is basically good and that the strength is 7/10 but none of the other channels are better. Is it that plusnet have poor network in Macclesfield?

  • jpresland Jessica Presland (@jpresland) reported

    @Plusnet I’m having real trouble with my broadband. TV keeps buffering, having to switch to 4G on phone as so slow. Any suggestions?

  • nlholmes1982 nicola Holmes (@nlholmes1982) reported

    Trying to contact @Plusnet broadband help which is apparently open until 7pm but says it is closed and also going to be closed tomorrow.....our Internet should have been activated on Thursday but still nothing #frustrated

  • tim_1_of_a_kind Tim Hocking (@tim_1_of_a_kind) reported

    @Plusnet Hi ive sent two messages now and no one has replied. Could someone help me please.

  • thatboygwyn steven white (@thatboygwyn) reported from Ruthin, Wales

    @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

  • Civvy_Joe Joe: Skiving ≥ 2 metres 🇪🇺 (@Civvy_Joe) reported

    @MelanieHenwood @Visa @Plusnet Ahh you’ll have to speak to your service provider and get the service stopped. Let Action Fraud know. And record a message on your phone saying the number has been spoofed. Get new number - tell all your friends the new number. 👍

  • Robbostevo25 Robyn Stevenson (@Robbostevo25) reported

    @Plusnet Hi I messaged about an issue with my service and nobody has responded to me

  • TiggyFarthing Tiggy Farthing (@TiggyFarthing) reported

    Please help my @Plusnet broadband stopped working around 10pm on Thursday. Was hoping it was a local problem and would have turned back on by now

  • ShandyBassss Rachel Roberts (@ShandyBassss) reported

    @Plusnet I’ve had no internet all week and haven’t had the time to contact you (I work far away and long hours), I have an online application to fill in before Monday and I can get through on the phone - PLEASE HELP ME???! I’ve also been paying through the nose for this service