Plusnet

Plusnet Outage Report in Cannock, Staffordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cannock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cannock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cannock, Staffordshire, England 11/15/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cannock, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Tipton, Burntwood, Walsall and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomTipton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBurntwood Wi-fi
United KingdomWalsall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cannock, England

Latest outage, problems and issue reports in Cannock and nearby locations:

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • mithra_tonking Mithra (@mithra_tonking) reported from Abbots Bromley, England

    Frustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • sileason Simon Leason (@sileason) reported from Cheslyn Hay, England

    @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gaymassiv siân 🌹 (@gaymassiv) reported

    am paying £70 a month for my phone and wifi separately and do you think ive ever got ******* internet signal?????? @Plusnet @O2 beg you do better pls

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @Plusnet Is that the end of this conversation? The end of your 'award winning customer service" efforts? @UswitchUK

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @Plusnet Well you may say you will behave differently to what the T&C's allow but how can I know you would be more reasonable than just cutting off the service?

  • scam516 Sam campbell (@scam516) reported

    @Cousins155 @Plusnet They dont... then when you go further they issue refunds but end up taking more money from you instead of giving you the refund... companys a joke.. im moving to bt..

  • Mac27111960 Marcus Gardner (@Mac27111960) reported

    @Plusnet My sim is puk locked and won't unlock, I need a new sim, please sort this asap I left a message on Facebook. Meanwhile, NO support email? NO online support chat? How the hell do you get help if yourphone is screwed.

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet why does the email say setup account now and the hyperlink for that takes you to a login page and not a setup page

  • MoonstoneIsle1 Moonstone Isle (@MoonstoneIsle1) reported

    @Plusnet Openreach have installed a fibre to premises duct in our street and cut our phone in the process. According to them I should report it to you. It has been over a week without phone or internet access which I require for my business and for medical reasons. Can you help.

  • PaulaThinking PaulaThinking (@PaulaThinking) reported

    @Plusnet There is a known issue on EE but we have had no info from Plusnet. No info on your website either. It is supposed to be put right by this evening but it has taken much too long to fix

  • PaulaThinking PaulaThinking (@PaulaThinking) reported

    @Plusnet We don't know what the issue is as EE don't give this info either

  • TimStares Tim Stares (@TimStares) reported

    @Plusnet what’s going on with the service during the match? @itvfootball @AppleTV