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Plusnet

Plusnet Outage Report in Bicester, Oxfordshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Bicester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bicester, England

Latest outage, problems and issue reports in Bicester and nearby locations:

  • CllrWarrenWhyte
    Warren Whyte (@CllrWarrenWhyte) reported from Buckingham, England

    Darn. So fed up with our @Plusnet broadband I was looking forward to changing supplier next month so imagine my disappointment when I realise I signed up for a 18 month contract. The modem is pathetic (and noisy) and wifi quality is shockingly bad.

  • A88yJones
    Abby Jones (@A88yJones) reported from Cassington, England

    @Plusnet @plusnethelp we’ve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficult😡

  • GraemeCoates
    Graeme Coates (@GraemeCoates) reported from Oxfordshire, England

    @tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...

  • Micheylou96
    Michelle ♡ (@Micheylou96) reported from Westcot Barton, England

    Will never have @Plusnet again, absolutely useless, bit difficult to work from home with no internet every other day🤬 literally problems from the start and now this

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NeighLad
    Kenny Blakemore (@NeighLad) reported

    @plusnethelp hello, I've had no plusnet mobile signal all morning (emergency calls only), is there a problem? Thanks, Ken

  • traceyCphoto
    Tracey (@traceyCphoto) reported

    @plusnethelp great customer service..no acknowledgement whatsoever of my complaint!! Come on Plusnet, buck your ideas up. You take enough of our money!

  • LxPeanut
    Peanut (@LxPeanut) reported

    @Plusnet day 2 of no router when I'm paying for the service. And day 2 of no answer on your "award winning" customer service line. What was tulhe award for longest wait times?

  • GeekNamedMike
    M I K E 🔸 (@GeekNamedMike) reported

    Just switched to @Plusnet, nearly £10 a month cheaper than BT. I had no issues with BT at all but when it's that much cheaper, it was a no brainer

  • BrightMuppet
    BrightOrangeMuppet (@BrightMuppet) reported

    @Plusnet - could you please stop treating routers as yoyos 😡 It's really rather inconvenient that you've spent a few minutes each morning this week making them go up and down repeatedly. Especially with the inherent IP address changes that seems to involve.

  • CharmaineHanna_
    Charmaine Hanna (@CharmaineHanna_) reported

    Still no internet access, been nearly 24hrs now & @plusnet @plusnethelp still haven't fixed the issue

  • mrshendy1901
    Amanda Henderson (@mrshendy1901) reported

    @plusnethelp @Plusnet we're new customers with an issue that's going to prevent us getting setup and we cant speak to anyone! Phones continuously busy, one DM on Twitter in 24 hours and no resolution online?? #whatdowedo #awardwinningcustomerservice #likeihaventgotenoughtodo

  • samhart97
    Sam Hart (@samhart97) reported

    @Plusnet @plusnethelp 2 days I've been trying to get through to your customer support - phones lines tell me you're too busy & your live chat is disabled. I msgd on here as per your website but no response either. As a new customer I'm extremely disappointed!

  • strikewaffle
    SaltySeaDog 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@strikewaffle) reported

    @plusnethelp @Plusnet I've had DNS timeout issues all day, both WiFi and wire connected devices. I've manually changed my laptop to OpenDNS and getting great service again, but my phones etc on plusnet DNS are hobbled unless I switch to 4G. Can you check your service please?

  • cityon86
    Oliver Nightingale (@cityon86) reported

    @baildogg @Plusnet I ****** plusnet off cos there customer services was terrible... They pride themselves on british call centre, only problem British people are *****!