Plusnet

Plusnet Outage Report in Bicester, Oxfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bicester, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bicester, Oxfordshire, England 02/13/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Bicester, England

Latest outage, problems and issue reports in Bicester and nearby locations:

  • CllrWarrenWhyte Warren Whyte (@CllrWarrenWhyte) reported from Buckingham, England

    Darn. So fed up with our @Plusnet broadband I was looking forward to changing supplier next month so imagine my disappointment when I realise I signed up for a 18 month contract. The modem is pathetic (and noisy) and wifi quality is shockingly bad.

  • A88yJones Abby Jones (@A88yJones) reported from Cassington, England

    @Plusnet @plusnethelp we’ve just moved house and STILL no internet despite your promise it would be with us 2 weeks ago. Tried phoning but in never ending queue. Making WFH very difficult😡

  • Hallysworld Kris Hall (@Hallysworld) reported from Thame, England

    @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

  • GraemeCoates Graeme Coates (@GraemeCoates) reported from Oxfordshire, England

    @tabamatu @DrunkRes Erm - BT Group own Plusnet, and Openreach will still be responsible for the line. If connection issues are due to line noise, unless the router is better, may not make a huge difference...

  • Micheylou96 Michelle ♡ (@Micheylou96) reported from Westcot Barton, England

    Will never have @Plusnet again, absolutely useless, bit difficult to work from home with no internet every other day🤬 literally problems from the start and now this

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MyBlondeReality Jennie (@MyBlondeReality) reported

    @Plusnet @plusnethelp I’m on the phone (after being on hold for 45 mins) with one of your tech agents who just said “he dunno how to fix it” we have no internet and haven’t since last night. He is refusing to pass me on to someone else to try and help. This isn’t good. Pls help

  • MrsLcom1 Mrs_L.com (@MrsLcom1) reported

    Shocking customer service from @Plusnet rubbish speeds so slow @netflix won’t load can’t wait for contract to end... never again #wifi #slowinternetspeeds @plusnethelp

  • Clarejs85 Clare S (@Clarejs85) reported

    @Plusnet Brilliant customer service Not, you send me an email after you close so I can't speak to anyone and then on the first day you restrict me from certain things via my broadband, i can't even have the option to unrestrict myself as no I'm not ready to pay yet option again,

  • romysdad chipperhull (@romysdad) reported

    @plusnethelp Hi @plusnet. I transferred my phone and broadband to you guys today. My phone line is up and running but my broadband isn't and I'm trying to work from home. I've tried yr customer service line but they are busy and won't accept calls 😒😒

  • MarcAyres3 Marc Ayres (@MarcAyres3) reported

    @Plusnet I cannot stress enough just how garbage PlusNet are. Awful, constantly going out, trying to work form home and it's a ******* nightmare, bloody awful service.

  • pabreen8924 pabreen8924 (@pabreen8924) reported

    @Plusnet so here we going again tonight. Getting 1mb/sec. what is going on with Plusnet. Do you not have the know how to sort this out. Having spent over 40years in IT, this looks like a straight forward issue with bandwidth on the site. Get it sorted or hire someone who can

  • AnthonyHewlett6 Anthony Hewlett (@AnthonyHewlett6) reported

    @plusnethelp Hi, I am having problems with my broadband connection for the last 4 days and have not been able to contact PlusNet either by phone or live chat.

  • MaBBoTT90 Matthew Abbott (@MaBBoTT90) reported

    @plusnethelp @DaveMitchison Same here, and I’m a new customer, only joined plusnet on the 2nd of December. Every day it’s dropping out at least 3 times, last night it dropped out 7 times in the space of an hour! (World record). I am currently on hold with plusnet as I type. Almost 20 mins. Not good!

  • Jenn585 Jenna Abbs (@Jenn585) reported

    @Plusnet Signed up with you on 25th Nov - my old BT service has gone off today but I have no Plusnet router. Really frustrated as currently unable to work from home. Not a good start...😣

  • peter_divers Peter Divers (@peter_divers) reported

    @plusnethelp Hi. I am attempting to get broadband setup for my father who is shielding. Engineer came 2 days late and said he didn't know how to install a phone line. No further info from plusnet. Tried to call plusnet customer service every day -NOT ACCEPTING ANY CALLS AT ALL