Plusnet Outage in Barnsley, England

@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

@AdamDickinson01 You’re too kind but it’s all down to Plusnet!

@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all

@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

@Plusnet good honest broadband. Maybe not. Over charging the mother-in-law and apparently can’t resolve it due to their systems. Sounds like bull to me. Stop giving Yorkshire a bad name #fraudsters

I don't check my email as much... but I just had a thought, and saw the bill from @Plusnet and now I'll likely have trouble sleeping, because the broadband stuff I thought was sorted last month seems to be sorted... but now they're overcharging me two extra line rentals...

@XMightyRed @SQRLTV @virginmedia Funnily enough - only option was sky (and their shocking customer service) or BT (who of course own Plusnet). Virgin are not available (which seems like a good thing).

@Ryan_the_BSCB @Plusnet Yes, major problems in London

@MattScratchley Yes, major problems in London, no broadband for 2 days!!! @plusnethelp @Plusnet

@plusnethelp I do hope that each and every customer leaves plusnet behind. Appaling phone attitude when you can get through, rubbish broadband reliability, non existent email or complaints process and no refund for your shite service.

@Plusnet @plusnethelp we upgraded broadband since then connection lost every night, never cust support to resolve during pandemic crisis

@Plusnet @Plusnet disgusting service. You've supposedly sorted the issue with my broadband, but it's not sorted. I've already sent you a direct message.

I have rented a flat in Cardiff since the beginning of July that I have only stayed in for 3 weeks max due to multiple lockdowns, wifi issues with @Plusnet meaning my best access to study resources are at home, and university saying we now cannot return. @BBCWatchdog #rentfornowt

@MoneyTelegraph So @plusnethelp wrongly cut off a vulnerable customer-Left her with no phn/b'band. Then rang her demanding £ (which she didn't owe) to reconnect service whilst DD been set up for yrs. Further failings, billing errors,stress - minimal gogw/insult proposed #plusnet

@plusnethelp we’ve just joined Plusnet and have had 3 days no signal now! 2 months with you and so far would not recommend! What’s going on?!