Plusnet Outage in Barnsley, England

@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

@AdamDickinson01 You’re too kind but it’s all down to Plusnet!

@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all

@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

@Plusnet good honest broadband. Maybe not. Over charging the mother-in-law and apparently can’t resolve it due to their systems. Sounds like bull to me. Stop giving Yorkshire a bad name #fraudsters

@katerussell Ibhave always found Plusnet to be very reliable and supportive of any issues when they arose

@katerussell Plusnet are the best of a bad bunch. EE were horrific.

tweet@bobpullens Having issues with 5GHz wifi on Plusnet One Router Firmare Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 24/04/19 login user grahamcoleman Can you update firmware please

@bobpullens Having issues with 5GHz wifi on Plusnet One Router Firmare Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 24/04/19 login user grahamcoleman Can you update firmware please

@Plusnet your internet is going down every day since tues last week, at approx 12.40 till god knows when.. cant get through on phone.. c'mon guys.

@katerussell @Plusnet do good customer service I've found

Wow @Plusnet your customer service is amazing! 3 times I’ve spoken to your advisors about the router your supposed to be sending! Not one has actioned it till today! That’s 10 days I’ve had no internet, I actually need it for work!

@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋

@TrentLCannon @katerussell Virgin media is great until you try their customer service team's. But in my experience BT, Plusnet, Sky etc are no different. Why try to offer good customer service if all have bad service.

@plusnethelp online chat offline, been on hold to call centre now on excess of 30 mins and your website suggests trying twitter! Trying to speak to someone re ridiculous "early termination fee" after I left Plusnet (after 5 yrs) because of shocking signal and service..anyone?