Plusnet

Plusnet Outage Report in Bangor, Northern Ireland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bangor, Northern Ireland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bangor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bangor, Northern Ireland 05/05/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bangor, Northern Ireland

Latest outage, problems and issue reports in Bangor and nearby locations:

  • cattt82 Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland

    @nornirishfella Plusnet are woeful. My mum was with them until a few months ago, hated her WiFi. We were with sky but we maxed out at 35-40 most of the time, nothing they could do to make it faster. But only got Virgin in when we upgraded to a 65” TV & buffering became an issue.

  • nigelivy Nigel Ivy (@nigelivy) reported from Belfast, Northern Ireland

    @jasonsloan46 @virginmedia Landed up cancelling and going with Plusnet. I'm so over paying premium prices for subpar customer service & their product is so unreliable.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @Paul__Buckle @DannyCowanVO @bt_uk @Plusnet I've been with Plusnet for several years now too, never had an issue (touch wood)... only issue was @BTCare refusing to believe that I had actually left them, and sending me emails threatening to cut me off, and telling me I owed them money for a service I was no longer getting.

  • PaulReid74 Paul Reid (@PaulReid74) reported from Dundonald, Northern Ireland

    @DannyCowanVO @Paul__Buckle @bt_uk @Plusnet @BTCare My advice... as soon as you leave BT, cancel your direct debit.

  • itconor itconor (@itconor) reported from Comber, Northern Ireland

    @internetsense @seatzie @virginmedia Plusnet last I checked where just BT, they also have a habit of putting customers behind CGNAT which means no public IP bad for gaming etc

  • gemmacaddell86 Gem (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    Saturday night to enjoy tv with willow not here and plusnet not working, awesome

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Gav68148399 Gav (@Gav68148399) reported

    @Plusnet last night at around 11pm the broadband went down and came back on around 8am then it went down again at 9am and now nothing at all, why is this?

  • IainHam42753216 Paisley Buddie (@IainHam42753216) reported

    @cal_ann @Plusnet Use uSwitch via Topcashback. We got £85 back. Were we live the signal is poor whoever we use but our Plusnet was far better than our current Vodafone. We have 3 different providers with 3 different tariffs and speeds. I go for cheapest as it is still double the speed I use now.

  • caz90210 top banana ! (@caz90210) reported

    @Plusnet Thanks for response - I did that in the end and it fixed the issue x

  • JulieSpeakman1 Julie Speakman (@JulieSpeakman1) reported

    @Plusnet Hi please can someone assist me I’m a business customer and have been trying to ring the number on your website and the number is unavailable. I’ve found another number online and have been on hold now for 1 hour 😡

  • Oojoodeboo Juliette Cannock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@Oojoodeboo) reported

    @Plusnet Thanks so much but now I have a new problem. I'm pretty sure I have lost my plus net SIM! Any chance you can send me a new one please? TIA.

  • nathand141179 Nathan Day (@nathand141179) reported

    @Plusnet Good evening, I recently opted to change my provider, but I did not expect to get cut off on my TV package/BT Sport app before the date agreed as I have already paid Plusnet for this service, Please advise?

  • LanaBerrington Lana (法星) Berrington 🇺🇦💙💛 (@LanaBerrington) reported

    @Plusnet It's so frustrating that you guys are not open AT ALL on the weekend from Friday night at 8pm. I mean seriously... that's when more people are free to use their services - and when they foul up... the most people will be impacted. Why no weekend service?

  • jamiezigger Jamie Hill (@jamiezigger) reported

    @Plusnet Our service has been dropping out completely since yesterday. This started as once an hour and is now happening at five minute intervals.

  • C1aireGee Claire Gallagher (@C1aireGee) reported

    @Plusnet (2) each time they promise they are on their way, will be there by Monday etc then admit something went wrong they haven't been sent. Now they've promised a direct debit refund, said it would be 3-5 working days, it never materialised. They said it wasn't authorised @Plusnet ....

  • The_Morningstar Tony H (@The_Morningstar) reported

    Bloody broadband is down, there doesn't seem to be a way to report it to @Plusnet