Plusnet Outage Report in Abertillery, Blaenau Gwent, Wales

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Abertillery, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Abertillery, Wales

The most recent Plusnet outage reports came from the following cities: Newport, Pontypridd, Pontypool, Merthyr Tydfil, and Caerphilly.

City	Problem Type	Report Time
Newport	Internet	6 days ago
Newport	Internet	11 days ago
Newport	Wi-fi	11 days ago
Newport	Internet	12 days ago
Pontypridd	Internet	17 days ago
Pontypool	Internet	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

• 
  Stuart Willis (@stujw) reported 2 minutes ago from Church Village, Wales

  Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

• 
  Mento5 (TAFKAB) (@Mento56) reported 8 minutes ago from Church Village, Wales

  @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

• 
  Bairdy 💙 (@bairdyblues) reported 10 minutes ago from Church Village, Wales

  @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

• 
  Bairdy 💙 (@bairdyblues) reported 18 minutes ago from Church Village, Wales

  @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

• 
  darran cornelius (@lofty_18) reported 31 minutes ago from Church Village, Wales

  @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

• 
  Steveo Davies (@STEVEOLUCKY7) reported 41 minutes ago from Caerphilly, Wales

  @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

• 
  rhiannon jones (@nonny853735) reported 42 minutes ago from Pontypool, Wales

  @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

• 
  rhiannon jones (@nonny853735) reported 49 minutes ago from Pontypool, Wales

  @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

• 
  Emma Harris ♥♬ (@emmalee909) reported 54 minutes ago from Merthyr Tydfil, Wales

  I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

• 
  rhiannon jones (@nonny853735) reported 57 minutes ago from Pontypool, Wales

  No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sith lord (@nextgenste) reported 3 minutes ago

  Plusnet routers are garbage homehub 1 and 2 only 1480 mtu better of using another like netgear of asus

• 
  grace hooper (@messalinahooper) reported 5 minutes ago

  @Plusnet So the engineer came. Sorted out wiring and I've still hit the dame problem. Please can you sort that's 5 or maybe 6 days I've had a stuttering wifi- never had this problem before the storm. Don't really want to be paying for something I can't watch

• 
  Dunn (@Tweeter1804) reported 6 minutes ago

  @bt_uk I have contacted plusnet and I know the problem is at their end. I’ve seen complaints regarding this going back as far as 8th April and nobody seems to have any idea when it will be sorted. Shocking they are still taking on new customers when they know they are unable to “port”!

• 
  Marianne (@Maribellmouse) reported 6 minutes ago

  @bex1884 @Plusnet Yes me too. Lots of us in the same boat and it’s absolutely shocking service that they have no idea when they can sort it out and seem to have nothing they can do to help us in the meantime!

• 
  Harry 🇪🇺 📷 🎸 🕹 (@Grumpyrocker) reported 7 minutes ago

  Fair play to both Plusnet and BT; fabulous friendly service from both once the phones were answered.

• 
  Science Fiction AL (@Alan_J_Nash) reported 8 minutes ago

  @Plusnet We joined Plusnet 6 weeks ago. They took money from us. We still don't have broadband and their customer service is appalling. Just want to cancel the contract now.

• 
  Dunn (@Tweeter1804) reported 8 minutes ago

  @Plusnet Please help. I’ve recently left BT mobile to come to plusnet and have no service whatsoever! My number should have been transferred in the move but I understand there is a problem with “port”. I don’t have my old number and there is no service on the new number.!!

• 
  Addzeey👨‍💻🎨Comms Closed (@addzeeyy) reported 8 minutes ago

  @Plusnet My internet has still been having issues, though not as much, and my internet is currently dropping every like 5 mins, can’t believe I even have to pay for this months considering how bad it has been 😓

• 
  Justin 💙 (@WelshPrinters) reported 13 minutes ago

  @bt_uk @BBCXRay It's more difficult to believe that it was an intentional mistake given the poor treatment to date, being the same company & that I can literally purchase BT sport with a simple click from my Plusnet dashboard 🤔

• 
  Damian Pocknell (He/Him) (@PI_by_DP) reported 13 minutes ago

  @EmjayRox1 @Plusnet I’m in exactly same boat waiting for number port from @EE since 13/4 with no data, texts or own no. 🤬 Paid for 30day SIM at weekend just so I can make some use of my phone when out and Plusnet agreed to repay once problem fixed Good luck getting your connection soon!