Plusnet

Plusnet Outage Report in Abertillery, Blaenau Gwent, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Abertillery, Blaenau Gwent, Wales 02/13/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent Plusnet outage reports came from the following cities: Newport, Pontypridd and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Phone
United KingdomNewport Internet
United KingdomPontypridd Internet
United KingdomTreharris Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Pro_Snapper David Millington (@Pro_Snapper) reported

    @Plusnet when will customers be able to upgrade to full fibre/ultrafast/gigafast broadband? I’ve been a customer for over 15 years but can’t wait much longer for you to offer this.

  • paulaebbins Paula Ebbins (@paulaebbins) reported

    @Plusnet I live in grantham and not had wifi all day. Is there a known problem please? Thanks

  • RikiCochrane Riki Cochrane (@RikiCochrane) reported

    @Plusnet I am stuck in South Africa and cannot call your customer service department. Surely in 2021 there must be a way that I can send SOMEONE in PLUSNET an email ? This is just crazy .... do not ask me to use your horrible portal system!

  • FlappyBerk Christian (@FlappyBerk) reported

    @Plusnet Pages not loading. My "guaranteed minimum speed" quietly reducing itself mid-contract without you telling me (and actual speed strill being slower than it constantly). 2 Openreach engineers telling me there is a problem I need to "report again". Will you bother to fix?

  • mrleeleencfc Lee ♿️ (@mrleeleencfc) reported

    25 days since leaving @Plusnet. Still no final bill, still a months worth of money of mine they have for a service I used for 6 days. Just completely unacceptable. Would there be the same wait if I owed you money @plusnethelp?

  • ChrisRSlade Chris (@ChrisRSlade) reported

    Hi @Plusnet we've just switched to you, but the wifi just doesn't reach the back of the flat - are you able to provide a wifi extender or something to help with this please? Thanks!

  • JWBG1 Jema G (@JWBG1) reported

    @Plusnet Please can you tell me what this option is? It's not at all obvious how webmail-only customers are supposed to get through to technical support.

  • minkaur5 Minreet Kaur (@minkaur5) reported

    @Plusnet hi I’ve been on the phone over 30 minutes and all I want is a refund that you owe me for my bill as i am no longer a customer. You should have given this refund by now, but instead I’m having to chase! It’s terrible customer service.

  • Abcmsaj Alex Dixon (@Abcmsaj) reported

    @CuckooInternet Hey... put my postcode into your site and it says I can get 18-80Mbps - Currently I'm with Plusnet and get 20Mbps MAX - would that be the same with you - you don't attempt to connect me to the faster cabinet down the road from me?

  • unepechedenfer Leigh (@unepechedenfer) reported

    @plusnet absolutely shocking service since #StormArwen. Now struggling to maintain 1mb and at times its been so low the speed check can't find it! Constantly chucked out of meetings making WFH and studying absolutely impossible. Still,I've paid my bill so that's all that matters