Plusnet outages and service status in Abertillery, Wales

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Abertillery, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

• 
  rhiannon jones (@nonny853735) reported 8 minutes ago from Pontypool, Wales

  No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

• 
  rhiannon jones (@nonny853735) reported 9 minutes ago from Pontypool, Wales

  @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

• 
  Bairdy 💙 (@bairdyblues) reported 9 minutes ago from Church Village, Wales

  @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

• 
  Emma Harris ♥♬ (@emmalee909) reported 13 minutes ago from Merthyr Tydfil, Wales

  I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

• 
  rhiannon jones (@nonny853735) reported 22 minutes ago from Pontypool, Wales

  @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

• 
  Steveo Davies (@STEVEOLUCKY7) reported 47 minutes ago from Caerphilly, Wales

  @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

• 
  Mento5 (TAFKAB) (@Mento56) reported 48 minutes ago from Church Village, Wales

  @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

• 
  Stuart Willis (@stujw) reported 51 minutes ago from Church Village, Wales

  Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

• 
  Bairdy 💙 (@bairdyblues) reported 52 minutes ago from Church Village, Wales

  @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

• 
  darran cornelius (@lofty_18) reported 58 minutes ago from Church Village, Wales

  @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Only Gigs (@Onlgig) reported 4 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  Liz (@Liz14752830) reported 6 minutes ago

  @TomK_Brit1993 No problem. Also a bit anxious about internet switch. Plusnet copes well with small buildings but EE is showing signs of cutting out whenever I walk past the router! Same £ to keep landline. Worse signal inspite of usually more expensive... Might be teething issues. How r u?

• 
  Rob Shelley (@ITVRobShelley) reported 6 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Robin Sergeant (@rsergeant) reported 7 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Plusnet seem to be reasonable when it comes to renewal. Never worth leaving them and decent price

• 
  Kev (@KevlarBrock) reported 8 minutes ago

  @MarkDavisonUK @EE @Plusnet BTO say everything is good at their end. But then again EE said that too. I’d hate to leave EE to find the same issue (which would suggest BTO)

• 
  GM Mark Howitt (@MarkHowitt) reported 13 minutes ago

  @Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reported 16 minutes ago

  Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?

• 
  Paul Sutton (@PaulSutton66) reported 18 minutes ago

  @davidkurten In which case, the problem is my internet provider, Plusnet.

• 
  NMP (@NDP2022) reported 18 minutes ago

  @Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.

• 
  BigBadLlama (@bigbadllama) reported 21 minutes ago

  @Plusnet can you help? I got an email saying I'm leaving for another provider which isn't true, I haven't even been shopping around. I can't call customer service because I'm working overseas atm