Plusnet Outage Report in Abertillery, Blaenau Gwent, Wales

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Abertillery, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (9%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Abertillery, Wales

The most recent Plusnet outage reports came from the following cities: Newport, Pontypridd, Pontypool, Merthyr Tydfil, and Caerphilly.

City	Problem Type	Report Time
Newport	Internet	5 days ago
Newport	Internet	9 days ago
Newport	Wi-fi	10 days ago
Newport	Internet	11 days ago
Pontypridd	Internet	16 days ago
Pontypool	Internet	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

• 
  rhiannon jones (@nonny853735) reported 7 minutes ago from Pontypool, Wales

  No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

• 
  darran cornelius (@lofty_18) reported 7 minutes ago from Church Village, Wales

  @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

• 
  rhiannon jones (@nonny853735) reported 14 minutes ago from Pontypool, Wales

  @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

• 
  Bairdy 💙 (@bairdyblues) reported 15 minutes ago from Church Village, Wales

  @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

• 
  Bairdy 💙 (@bairdyblues) reported 17 minutes ago from Church Village, Wales

  @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

• 
  rhiannon jones (@nonny853735) reported 18 minutes ago from Pontypool, Wales

  @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

• 
  Emma Harris ♥♬ (@emmalee909) reported 21 minutes ago from Merthyr Tydfil, Wales

  I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

• 
  Steveo Davies (@STEVEOLUCKY7) reported 21 minutes ago from Caerphilly, Wales

  @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

• 
  Stuart Willis (@stujw) reported 24 minutes ago from Church Village, Wales

  Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jemma Anderson 💙 (@Jemstar76) reported 2 minutes ago

  @OpenreachHelp An engineer attended re fault referred by PlusNet, told me what work was needed, said he couldn’t fix it, as he was left advised would put report in & try to escalate, only for his report to say he made site safe, fixed fault & checked line. The line was still in 2 pieces outside

• 
  Amit Gupta (@finduramit) reported 2 minutes ago

  @plusnethelp based on my past experience, I am confident that plusnet will not be able to resolve the issue. please can you just allow us to leave the contact and go to other provider and stop charging us for the bad service. I would be really grateful to you

• 
  Mand (@snibbo7) reported 5 minutes ago

  @plusnethelp @Plusnet broadband down til the 10th and no free data bolt ons on our plusnet mobiles so kids and us can get online. Apparently when it suits you’re separate companies. £15 for each 4GB bolt on and no dongles available. 😡

• 
  Natalie McRoy (@NatalieMcroy) reported 5 minutes ago

  @plusnethelp I've been told Plusnet cannot process the refund even though it is their error and I should speak to my bank and call back tomorrow - not like I have a full-time job I need to hold down or anything. Why should I do Plusnet's job for them? I expect compensation.

• 
  Katy Hall (@Katy884) reported 13 minutes ago

  @plusnethelp still no reply to my DM that I sent on THURSDAY! Your customer service is awful! #badcustomerservice #plusnet

• 
  Genisys ARCt (@genisysarct) reported 13 minutes ago

  @Plusnet We have sent a message with regards to a charge we are disputing and no one has got back to us the past couple of weeks. We also have very slow broadband. We have been on call with one of your operatives this morning and unfortunately nothing resolved...HELP!

• 
  Stu (@stuart_lucas9) reported 14 minutes ago

  @Plusnet is the worst broadband about, thought sky was bad, nope plummet is even worse despite supposedly having the fibre package, shocking

• 
  Natalie McRoy (@NatalieMcroy) reported 17 minutes ago

  I've been told Plusnet cannot process the refund even though it is their error and I should speak to my bank and call back tomorrow - not like I have a full-time job I need to hold down or anything. Why should I do plusnets job for them? I expect compensation for this.

• 
  Alan63 (@smithers039) reported 18 minutes ago

  Hi Plusnet, our internet has gone down is there a problem?

• 
  Stephen (@s_rowles) reported 23 minutes ago

  @Plusnet so my broadband is out for the 2nd time today. Go to support pages, says you are open until 10pm, phone up and lines say you closed at 8pm. Live chat also not available all day. Not great :(