Plusnet Outage Report in Abertillery, Blaenau Gwent, Wales

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Abertillery, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Abertillery, Wales

The most recent Plusnet outage reports came from the following cities: Newport, Pontypridd, Pontypool, Merthyr Tydfil, and Caerphilly.

City	Problem Type	Report Time
Newport	Internet	2 days ago
Newport	Internet	7 days ago
Newport	Wi-fi	8 days ago
Newport	Internet	8 days ago
Pontypridd	Internet	13 days ago
Pontypool	Internet	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

• 
  Steveo Davies (@STEVEOLUCKY7) reported 12 minutes ago from Caerphilly, Wales

  @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

• 
  rhiannon jones (@nonny853735) reported 20 minutes ago from Pontypool, Wales

  @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

• 
  rhiannon jones (@nonny853735) reported 27 minutes ago from Pontypool, Wales

  No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

• 
  Mento5 (TAFKAB) (@Mento56) reported 28 minutes ago from Church Village, Wales

  @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

• 
  Bairdy 💙 (@bairdyblues) reported 31 minutes ago from Church Village, Wales

  @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

• 
  Bairdy 💙 (@bairdyblues) reported 33 minutes ago from Church Village, Wales

  @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

• 
  rhiannon jones (@nonny853735) reported 55 minutes ago from Pontypool, Wales

  @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

• 
  Emma Harris ♥♬ (@emmalee909) reported 58 minutes ago from Merthyr Tydfil, Wales

  I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

• 
  darran cornelius (@lofty_18) reported 58 minutes ago from Church Village, Wales

  @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

• 
  Stuart Willis (@stujw) reported 58 minutes ago from Church Village, Wales

  Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy (@andyday414) reported 4 minutes ago

  @Plusnet called you guys up on 5/9/22 about really poor phone signal. Was told I’d get a call back within 5 days. Heard nothing?

• 
  Peter and Elsa (@elsa_peter) reported 8 minutes ago

  @Plusnet do not get this company to provide you with their service, Only good when they try to get you in board. Afterwards only money orientated!!!

• 
  Parker Bats. (@Parkerbats) reported 14 minutes ago

  @Plusnet Incredible contempt for customer service from Plusnet. I agreed to renew a contract at a new price and they increased the price before it even started without notification. Attitude from staff online and phone is, “tough, like it or lump it”. They were great at first

• 
  Plusnet (@Plusnet) reported 20 minutes ago

  @ewandjmcdonald Not a problem Ewan, just let us know if you need anything else. - Curtis, Plusnet Sheffield

• 
  Tomma235 (@tomma235) reported 21 minutes ago

  So @Plusnet have won the award for worst customer service. No update for weeks on my full fibre followed by 20 unanswered minutes in a queue. Apparently BT are happy to help buy out the rest of my contract so not all bad

• 
  Ollie (@Olliehelp1) reported 23 minutes ago

  @Plusnet 4 weeks without Internet after moving in with no date for a connection. Do not use this company. It also takes an hour to get through to customer service on the phones.

• 
  Graham Of Rivia (@Grahammray) reported 26 minutes ago

  Piss poor customer service by @Plusnet and @BTCare as standard. Avoid!

• 
  Chris Simpson (@CJSimpson9) reported 26 minutes ago

  @Plusnet The Internet is down in the PE15 area again but according to your website we have service. Could you advise when it will be back up, I work from home

• 
  Catriona Carter (@catrionacarter) reported 29 minutes ago

  @Plusnet since Saturday 7pm ish I haven't been able to connect to data, make calls or text. So I can't phone your helpline. My phone just says 'EE - no network. Emergency calls only'. Can you please let me know how to get this fixed?

• 
  Si_m.007 (@Si_m007) reported 29 minutes ago

  @Plusnet From your website, I'm told this is where I come to make a complaint. How do I go about doing that?