Plusnet outages and service status in Abertillery, Wales

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Abertillery, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

• 
  Stuart Willis (@stujw) reported 12 minutes ago from Church Village, Wales

  Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

• 
  Bairdy 💙 (@bairdyblues) reported 26 minutes ago from Church Village, Wales

  @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

• 
  rhiannon jones (@nonny853735) reported 26 minutes ago from Pontypool, Wales

  No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

• 
  Steveo Davies (@STEVEOLUCKY7) reported 27 minutes ago from Caerphilly, Wales

  @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

• 
  rhiannon jones (@nonny853735) reported 38 minutes ago from Pontypool, Wales

  @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

• 
  Emma Harris ♥♬ (@emmalee909) reported 39 minutes ago from Merthyr Tydfil, Wales

  I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

• 
  darran cornelius (@lofty_18) reported 44 minutes ago from Church Village, Wales

  @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

• 
  Mento5 (TAFKAB) (@Mento56) reported 46 minutes ago from Church Village, Wales

  @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

• 
  rhiannon jones (@nonny853735) reported 53 minutes ago from Pontypool, Wales

  @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

• 
  Bairdy 💙 (@bairdyblues) reported 54 minutes ago from Church Village, Wales

  @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda Phillipson (@amandajp17) reported 6 minutes ago

  It’s driving me insane at the moment trying to sort out my parents phone and internet - at a distance because they live 200 miles away. @Plusnet your customer service to two 81 year olds who don’t understand the tech is appalling.

• 
  peztyke (@peztyke) reported 6 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

• 
  Jason F (@jasonFr54781642) reported 7 minutes ago

  @Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 8 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 12 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

• 
  Cyberax (@CyberaxUK) reported 15 minutes ago

  Hey @plusnet - sent a DM yesterday could someone help with it please?

• 
  wattery filth (@watteryfilth) reported 16 minutes ago

  @Danjsalt @SkyUK Plusnet, very good support

• 
  Rockposer Dot Com (@rockposer) reported 17 minutes ago

  @Plusnet I rang (for the 3rd time) I am still none the wiser to what the actuall problem is. @WeAreOpenreach are not to be seen, local people are all being told different things by their ISP's. No broadband for over a week is unacceptable @southkesteven

• 
  Edward Grefenstette (@egrefen) reported 17 minutes ago

  Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.

• 
  Wessex Wyvern (@WessexWy) reported 17 minutes ago

  @BasilTheGreat It's worse, if you have BT, EE, or Plusnet broadband with their router, part of YOUR bandwidth & electricity is used to help provide THEIR public WiFi network. (It's hidden in the Ts & Cs but you can opt out in your account settings)