Plusnet

Plusnet Outage Report in Abertillery, Blaenau Gwent, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Abertillery, Blaenau Gwent, Wales 02/06/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent Plusnet outage reports came from the following cities: Newport, Pontypridd and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Phone
United KingdomNewport Internet
United KingdomPontypridd Internet
United KingdomTreharris Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @annarankin16 Hi Anna, thanks for getting in touch and I'm sorry to hear you're still having issues with your connection. I've updated the fault ticket with more info regarding this matter. -Tony Plusnet Sheffield

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    . @Plusnet the irony of all this is that I'm trying to LEAVE your terrible service. If you'd just make everything accessible online this could've been done in minutes! Instead it's been an hour of panic attacks and crying, and now waiting <4 hrs for a manager call 😤🙄

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    . @Plusnet I'd actually love to know what training your teams get re disability because it seems very clear it's not working. It is NEVER ok to ask a customer to reveal their disability/why they need accommodations - that's 101 basic #Ableism

  • lmjhoney LMJ (@lmjhoney) reported

    Dear #Plusnet When you put me on hold and play that God awful teenage dance music it does nothing but make me want to throw the phone out the window or at the very least turn it down so I can’t hear it. Can you please stop playing crap music every time you put someone on hold?

  • ian_33116 Ian (@ian_33116) reported

    @Plusnet Your webite seems to be down

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    @Plusnet I get that Cal, truly, but there's no way to make it right. I'm leaving the service so the only thing that could be done is some form of refund & I know from prior experience with customer service "it's not something the company does." 1/

  • SubZero38932270 **** (@SubZero38932270) reported

    @Plusnet is there a service issue tonight. Broadband has been cut off since midnight and no way of contacting anyone.

  • 23Bee23 Bee (@23Bee23) reported

    @Plusnet hi, plusnet. I lost my mobile this morning and spent most of the day trying to communicate and bloke my number. On line chat is down and I have no phone to call. ......help..... How can I get this sorted

  • HowardJEvans Howard J Evans (@HowardJEvans) reported

    @Plusnet email down for a while now, hope it’s not going to be long. Hard to accept offers of work when you can’t reply!

  • VoteSamJordan Sam Jordan 🌹🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@VoteSamJordan) reported

    @Plusnet All testing my end has been completed multiple times. Speed degradation is consistent and recurring. Will drop a text to the service - will someone call me back?