Plusnet

Plusnet Outage Report in Abertillery, Blaenau Gwent, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Abertillery, Blaenau Gwent, Wales 03/23/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent Plusnet outage reports came from the following cities: Pontypridd, Pontypool, Merthyr Tydfil, Newport and Caerphilly.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomPontypool Internet
United KingdomMerthyr Tydfil Internet
United KingdomNewport E-mail
United KingdomCaerphilly Internet
United KingdomMerthyr Tydfil E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Davebeeston Dave beeston (@Davebeeston) reported

    @Plusnet Hi - can you help? I am unable to get a signal on Plusnet mobile from this morning - I'm in the WN8 area of Lancashire

  • custardwarrior Aaron hassan (@custardwarrior) reported

    @Plusnet I got my partner's mam to sign up with plusnet online and she put down my username as a referral her services are up and running but I haven't received any refer a friend bonuses

  • RobNoLastName Rob (@RobNoLastName) reported

    @nigelwalsh @EE I left them to join PlusNet mobile. It runs on the EE network but less than half the cost.

  • Mowman123 Davey F (@Mowman123) reported

    @PaulbernalUK @Plusnet My heart goes out to the poor lady🙄

  • CharBinns Char Binns 🏃🏻‍♀️🏳️‍🌈 (@CharBinns) reported

    @HomotopiaFest @Plusnet And @Plusnet if you're going to keep people on hold for an hour, can you at least get more than 4 hold songs?! Listening to the same songs on repeat is making us even more annoyed by your lack of basic customer service...

  • TexasBliffEm Matthew (@TexasBliffEm) reported

    @Plusnet guys every night at 10pm without fail I experience a dropout. Can someone help?

  • Tonylockkeeper Anthony Walker (@Tonylockkeeper) reported

    @Plusnet We have a major issue with phone number 07971865526 in name of Anthony Walker Wr66qn your sim card does not work in my wife's Google pixel phone and the new sim card has been in pending for 5 working days with no sign of it being resolved totally unsatisfactory and disgraceful

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi, sorry for all the messages but I’m not sure if you see the response via the ticket or not. I have paid the negotiated amount now and have sent a response via the ticket. I am hoping to have the issue resolved & restrictions on my account lifted as soon as possible, please.

  • Vixie84 Victoria Wilkie (@Vixie84) reported

    Excellent help from Lavinia @Plusnet. Managed to fix my problem really quickly.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    I should bill @plusnet, @EE and BT for all the time I’m spending sorting out the bloody mess they’re causing my poor aunt.