Plusnet

Plusnet Outage Report in Abertillery, Blaenau Gwent, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Abertillery, Blaenau Gwent, Wales 03/10/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent Plusnet outage reports came from the following cities: Merthyr Tydfil, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomMerthyr Tydfil Internet
United KingdomNewport E-mail
United KingdomCaerphilly Internet
United KingdomMerthyr Tydfil E-mail
United KingdomNewport Internet
United KingdomNewport Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • Mento56 Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DrEuroEsqette Careful now (@DrEuroEsqette) reported

    Hey @plusnet mother has dementia, lacks capacity and is in a care home but even tho I am named on account I can't cancel it without her speaking to you on phone. Really?????

  • LeoZeo2 Sanjay (@LeoZeo2) reported

    ******* knew something would go wrong with the Internet installation today. Missing a call by 2 minutes with no way to call back somehow allows Openreach to delay by a day? ******* what. Plusnet having barely any idea what's happening too. ******* stupid.

  • loobielou7 loobielou (@loobielou7) reported

    @Plusnet shocking service, despite saying it would be rectified by weds, you’re now leaving my pensioner mum without a landline till Monday. Didn’t even bother to let her know.

  • minkymoo5 Tracey (@minkymoo5) reported

    @Plusnet renewed with you last month but now being charge double the amount? Please help

  • Aachyon T Gurung (@Aachyon) reported

    @Plusnet my internet has been down for an hour. Any maintenance going on in Leeds area?

  • milo__n Milo (@milo__n) reported

    Any strong views on the following ISPs? Reliability and customer service wise. Plusnet, Zen, Sky, Virgin, "Now TV" For some reason, despite Vodafone being LLU on the local exchange, their site says they can't serve us (and they don't answer their _sales_ line)

  • pairic67 Patrick Doherty (@pairic67) reported

    @Plusnet Despite advising your customer service agents that my mother in law was vulnerable and needed her phone line transfer completed asap. You have again let us down She was found collapsed behind her door this morning. No way to let us know. I need this fixed this weekend

  • Mr_P_77 Matthew Porter (@Mr_P_77) reported

    @Plusnet your service is truly terrible no update on my fault no information no internet for 6 hours, no customer service of any type after 8pm, no update. Not good enough

  • majorchimp majorchimp (@majorchimp) reported

    @Plusnet bad dishonest broken broadband from Yorkshire courtesy of @WeAreOpenreach

  • SaarfLondonBird Simply Lorna (@SaarfLondonBird) reported

    @Plusnet No problem - just wanted to make sure that my phone didn't automatically connect to the "at sea" service, which is mad expensive!