Plusnet

Plusnet Outage Report in Abertillery, Blaenau Gwent, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Abertillery, Blaenau Gwent, Wales 03/28/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent Plusnet outage reports came from the following cities: Newport, Pontypridd, Pontypool, Merthyr Tydfil and Caerphilly.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Wi-fi
United KingdomNewport Internet
United KingdomPontypridd Internet
United KingdomPontypool Internet
United KingdomMerthyr Tydfil Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    No one has apologised I just want the internet back, we have had no internet all over Christmas and was told it would be back yesterday but sat here today and nothing Plusnet are the worst internet provider I have ever been with.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    @Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet worst internet provider of all time goes to Plusnet never have I dealt with such incompetent idiots

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PaJaBuzz Buzzzzzzzzzzzzzzzzz (@PaJaBuzz) reported

    @StevJacks @TalkTalk I guess that's the 80/20 service at its core. I have that from Plusnet and although their customer service isn't all its talked up to be, the service is rock solid. The one this I can suggest is to replace their router, if you can. Supplied routers are garbage.

  • Plusnet Plusnet (@Plusnet) reported

    @sandropology Hi there! Thanks for getting in touch, I'm sorry to hear you're unable to access the website. If you're unable to use mobile data to make a payment you can also call our support team on 0800 432 0200 to make a payment. - Curtis, Plusnet Sheffield

  • IncredibleDunc Dunc🤷 (@IncredibleDunc) reported

    Might be time to leave @Plusnet cos the service always drops and it’s not acceptable now

  • patiki02 Chris patiki (@patiki02) reported

    @Plusnet I'm paying for the top broadband you offer, yet I'm only getting a measly 8mb speed. This is no good to me, I've been a customer many years, so will be leaving unless you can do something about it.

  • trossuk lost on a mountain (@trossuk) reported

    @Plusnet Hi. I’ve recently been sent the hub 1 router as my original packed up. Since then the Wi-Fi is awful. iPads just cycle…since I’m paying for the quickest fibre option it’s quite frustrating your router is not performing. What’s my solution?

  • Seniormp Martin S (@Seniormp) reported

    @Plusnet the email from you states "Delivery normally takes 1-2 days from notice of dispatch" no mention of 3 to 5 working days... we are all used to Amazon next day delivery so 3-5 "working days" is poor...

  • Tangoman68plus1 Tangoman69 (@Tangoman68plus1) reported

    @Plusnet Thanks, yes I understand that an issue is going to be investigated. My concern is 2 fold...I now have no landline (Openreach cut Virgin cable!!!) and my Virgin Broadband is due to be disconnected next week.

  • AirtimeRewards Airtime Rewards (@AirtimeRewards) reported

    @Paul02051981 We're hoping to have Plusnet as a compatible network sometime in the future, Paul 🤞

  • the_citoon Jane R (@the_citoon) reported

    Special mention to Plusnet for allocating us a router password that neither husband nor I can apparently read correctly (we both repeatedly miss the same letter so it’s clearly a terrible password :D)

  • ATUXDAG Antony (@ATUXDAG) reported

    @Plusnet Do you support use of own modem routers?