Plusnet

Plusnet Outage Report in Hedge End, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hedge End, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hedge End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hedge End, Hampshire, England 04/01/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hedge End, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Portsmouth, Southampton and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth Phone
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Total Blackout
United KingdomSouthampton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hedge End, England

Latest outage, problems and issue reports in Hedge End and nearby locations:

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Strop Stephen, of Strop 🇺🇦 (@Strop) reported

    Ah it appears that if you change your @Plusnet website login password, you also need to update your router or it will, at some point in the future, check it and drop the connection, apparently randomly

  • lulushanaher Lulu (@lulushanaher) reported

    @Plusnet I’m trying to take advantage of the deals you’re promoting but my broadband activation has been delayed three times, by three weeks. I’m spending over £100 to compensate for no broadband and I’m still not getting any help from your support team!

  • rantylars Ranty Lars (@rantylars) reported

    @Plusnet please make it stop. I haven't experienced hold music hell like this since I worked for an energy company... just put in a call back system already, not a good experience for a new customer waiting on the phone for information you could have given over SMS or email :(

  • Jennie_Mortley Jennie Mortley (@Jennie_Mortley) reported

    @Plusnet is there any likelihood of me seeing the compensation payment I was told I would get on 22/09/22 after a month without service?

  • Cullen_ward This username is already taken (@Cullen_ward) reported

    @Screwfix @DavidWa28957772 @Plusnet There's no problem accessing the site via a mobile network. But it's totally unavailable via Plusnet

  • MikaelaJones87 Mikaela Jones (@MikaelaJones87) reported

    @Plusnet AGAIN!!! ON HOLD FOR 45 MINUTES TO BE CUT OFF AND TOLD "YOUR LINE IS NOW CLOSED"?!?!?! You are an absolute JOKE of a company... You had no problems picking up the damn phone to TAKE my money though... I'm phoning trading standards first thing Monday.. utter shambles

  • Strop Stephen, of Strop 🇺🇦 (@Strop) reported

    I seem to be having issues with broadband in DE21 7ST @Plusnet are you aware?

  • spacefreak99 Eloise (@spacefreak99) reported

    I had a mysterious package arrive this morning and I convinced myself someone had sent me the Lego bouquet set as a surprise but it’s my new plusnet router so ******* I guess

  • x__teekay__x ♡☆T E E - K A Y☆♡ (@x__teekay__x) reported

    @Plusnet Hey. I'm currently getting 5mb download. I have been having trouble with speeds off and on for roughly the last 2 months. Could someone look into this please? Thanks :)

  • cecilyspelling Cecily Spelling (@cecilyspelling) reported

    @Plusnet can you help please? My sim card has stopped working abroad. I took it out to use a local one, but need it to make an urgent call back home and now I seem to have no signal at all. I can't make any calls so can you help here please? Thanks!