Plusnet outages and service status in Ferndown, England

Problems in the last 24 hours in Ferndown, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferndown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

• 
  mrparker666 (@mrparker666) reported 12 minutes ago from New Milton, England

  infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

• 
  Simon Parker (@mrparker666) reported 12 minutes ago from New Milton, England

  @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

• 
  mrparker666 (@mrparker666) reported 14 minutes ago from New Milton, England

  @Plusnet Is back again now, was down about for hours though. Cheers

• 
  Amy (@kittyhunt) reported 21 minutes ago from Poole, England

  @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

• 
  Dudley Freshwater (@Le_Painter) reported 28 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

• 
  Kal (@GoonerKal) reported 37 minutes ago from Ashley Cross, England

  @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

• 
  Adrian Chapmanlaw (@adechapmanlaw) reported 41 minutes ago from Bournemouth, England

  Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

• 
  mrparker666 (@mrparker666) reported 54 minutes ago from New Milton, England

  @Plusnet @daiwill Mine is down /again/

• 
  Kal (@GoonerKal) reported 55 minutes ago from Poole, England

  @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brenda Charlton (@brenda_charlton) reported 6 minutes ago

  @Plusnet I am having intermittent problems with my smart TV. Could it be possible that my broadband speed is inadequate.

• 
  Dean (@xdean2) reported 8 minutes ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?

• 
  John Doe (@grumps1000x) reported 8 minutes ago

  @Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?

• 
  ZeNeX (@ZeNeX_74) reported 9 minutes ago

  @Plusnet all support seems to be ignored. Please confirm what details I need to replace your router with my own?

• 
  Gary Vince (@garyvince1981) reported 9 minutes ago

  @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

• 
  Amie Bakewell (@BakewellAm58145) reported 15 minutes ago

  @Plusnet That wasn't advised & there isn't anything the chat can do seeing as they couldn't help on the phone until 8am Saturday apparently

• 
  Darly (@darylh49) reported 15 minutes ago

  @tandleman @Plusnet Hi Plusnet. I am getting a login to server error on my email client. Also can't get into webmail on your website. Any news please?

• 
  Freedom Valley (@VRvalley) reported 17 minutes ago

  @PlusnetHelpHub I'm not a Plusnet customer, I'm closely observing this scandal. Transferring sensitive data (email archive) without explicit permission is a huge violation of data protection act. I'm recommending you compensate your customers before legal action starts.

• 
  Gina (@BlondeTalksSkin) reported 21 minutes ago

  @Plusnet making it way too difficult to cancel broadband. No option to do it online so forced to call with mad wait times to get through. Even tried their 'Additional support form' online and it just took my back to my account. Great support for vulnerable customers that 👍🏼

• 
  APY (@a_p_y_7) reported 22 minutes ago

  @Plusnet your service is appalling. I’ve had no internet for eight days. I have to call for updates every day and you don’t know what’s going on or when it will be resolved. Apparently there’s a £73 cancellation fee unless the service is down for over 30 days. Unbelievable.