Plusnet

Plusnet Outage Report in Ferndown, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferndown, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferndown, Dorset, England 12/12/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferndown, Dorset, England

The most recent Plusnet outage reports came from the following cities: Bournemouth and Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet
United KingdomWimborne Minster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Wilmot99 Richard Wilmot (@Wilmot99) reported

    @Plusnet I'm not buying a new router so you can troubleshoot the issue further, and I'm not signing up to a new 18 month contract so you can send a new router just to find out the issue remains and I'm stuck with it.

  • peterorourke16 Peter ORourke (@peterorourke16) reported

    @Plusnet Impossible to get through on phone. I wanted to renew my contract as the price offered, but this offer has now been removed. New price double previous. Please cancel my service at end of contract date.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Haruki_Kenji Haruki (@Haruki_Kenji) reported

    @Plusnet IVE been with plusnet for a while now and I had to create a second network because the connect was very slow on the main one and I’m having troubles with the internet and it’s saying my password is wrong when I’ve tried it multiple times and it still won’t work.

  • lherbert09 Lisa Herbert (@lherbert09) reported

    @Plusnet hi, idiot Q from me - I've just received a new Hub One as a replacement for my old router - the setup instructions don't mention a modem - do I keep or remove my BT openreach modem??

  • CrispyBitz Greg Crisp (@CrispyBitz) reported

    @Plusnet I need help changing my account settings but there doesn’t seem to be a live chat option available on your website currently?

  • Harrison20202 Harrison2020 (@Harrison20202) reported

    @Plusnet @Plusnet is a terrible network provider. After they charged me nearly 50 pounds for the installation fee in April, I connected the router and the network cable according to the method on the Plusnet Handbook. However, I couldn't get on the Internet. @plusnethelp

  • ArghWhippets Whippets 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 #FBSI (@ArghWhippets) reported

    @MoragSievwright PlusNet and EE are BT so expect the same poor level of support. Is it your broadband that's poor or your wifi? Connect your phone to the wifi, stand near the wifi box, install and run the ookla speed checking app. This will tell you if the broadband is slow.

  • itsmeag52425650 itsmeagain (@itsmeag52425650) reported

    @Plusnet I've been trying to get it sorted by you lot since last December. The service has been diabolical throughout. 8 months of pure hell. Never again.

  • JominGe00715465 Jomin George (@JominGe00715465) reported

    @Plusnet Award winning broadband ?really? Plusnet's customer service is the worst ever. Plusnet agents will give all the wrong information to you just to get you to sign the contract. Once you sign it, they will treat you like ****. So disappointed and gutted with my experience with them