Plusnet Outage Report in Ferndown, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndown, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferndown, Dorset, England
The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet Is back again now, was down about for hours though. Cheers
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet @daiwill Mine is down /again/
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Simon Parker
(@mrparker666) reported
from
New Milton, England
@ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Judith Lucy-Borden
(@BordenLucy) reported
Left @plusnet @plusnethelp 4/11/20, transferred to new ISP. They’re still taking payment from me - 3 so far - for a service they’re not providing. Contacting Plusnet is a nightmare so am glad I left after decades with them, just want my money back though!
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Andy Poulton - SEO 🧢🖊️
(@andypoulton) reported
@highwaylass @Plusnet @plusnethelp Then simply make your complaint in the manner I suggested but without the threat to end your contract. Mind you, if only 1 out of several devices can connect it's not much cop, IMO
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Highwaylass
(@highwaylass) reported
@rhydsnewi @Plusnet @plusnethelp Also I pay 30 quid a month already, I can’t afford to shell out on top of that for hardware to make the service I pay for actually work.
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Beatrix McIntyre
(@BeatrixMcIntyre) reported
@Plusnet I was on hold for 37 minutes, and then you dropped my call. This is appalling customer service.
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Highwaylass
(@highwaylass) reported
@andypoulton @Plusnet @plusnethelp Apart from this issue I’m very content with Plusnet, there’s no-one else I’d go to for broadband.
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Colin Ward
(@Colsy18) reported
@Plusnet How long will your online chat service be offline for please?
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Jon Bradbury
(@jonbradbury) reported
@highwaylass @Plusnet @plusnethelp 95% of the time it’s too many nearby routers all on the same channel. Change wifi channel at the router, or try disabling 2.4, or 5ghz, mine are all on the 5ghz, got a customer where have to set them all on the 2.4. Also some kit likes the 2.4 & 5ghz to have separate names
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Rhydian Edwards
(@rhydsnewi) reported
@highwaylass @Plusnet @plusnethelp Have you tried changing the network names on your 2.4 GHz and 5 GHz network to be different? Also you can use any router on a Plusnet service so worst case you can buy a decent personal router
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Stacy
(@StacyB1703) reported
@OpenreachHelp hi I have contacted plusnet regarding an issue with my Internet. They have raised a job with yourselves as they say my phone line isn't working. Im in the ub7 area. No Internet for 2bdays.
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Sandy harrison
(@harrtab) reported
@plusnethelp Really unhappy at the deteriorating service from Plusnet. Zoom sound is terrible to others and our video flicks between colour and black and white. This is not what I signed up for. Please sort asap