Plusnet

Plusnet Outage Report in Ferndown, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferndown, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferndown, Dorset, England 02/01/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferndown, Dorset, England

The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWimborne Minster Wi-fi
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • heavenemma Emma Webber (@heavenemma) reported

    @plusnet no emails for two days which is unusual- is there a problem your end ??

  • jenjarjam Jenny (@jenjarjam) reported

    @Plusnet broadband ordered 21 Apr, due to be connected 15 May - that’s 24 days!! Apparently all I can do to speed it up is a £235 fee!! Not as advertised, and we need it for work. Plusnet what can you do to help?

  • lanlith Mark Bailey (@lanlith) reported

    @PaulOBrien O2 got it and Plusnet. Giffgaff not and not 3 here! Half my family wiped out in a real emergency 😝

  • MissSultryBelle Miss Sultry Belle (@MissSultryBelle) reported

    I had a great customer service experience with Vodafone broadband today. I've moved to them from plusnet who are pretty rubbish in my opinion.

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet I can't believe you've asked to speak to me on the phone when I have already told you that I CAN'T SPEAK on the phone! I literally can't speak on the phone and you've still asked. What use is it asking about customer's needs and then ignoring them?

  • angh4r4d Angharad (@angh4r4d) reported

    @Plusnet I’ve been waiting for a reply from the diagnostic bot since yesterday afternoon (said it would take 10 minutes) our internet isn’t working and have done all the things recommended to fix

  • ray_zhang25 Ray Zhang (@ray_zhang25) reported

    Plusnet Folks, Any of you have problem with hosted web site not working after Plusnet move CGI and MySQL services to new hosting partners?

  • jimaxyn James (Bondo/Jimbob/Jimaxyn) Regan (@jimaxyn) reported

    @Plusnet Any idea why my bill has gone from £28 to £43 to £52 in the course of two months? Not like your service got any more reliable, or quicker? I ask on here as have been on hold for over 15 minutes and not expecting to get an answer out of your phone team anytime soon.

  • rctneil Neil Tonge (@rctneil) reported

    Oh lovely, internet dead. @Plusnet estimate 48 hours for resolution. 😢

  • Tom_C_Davies Tom C Davies (Agent of Shielding) (@Tom_C_Davies) reported

    Original TrueSpeed install 17th April. PlusNet finishes 7th May. Final (Hopefully) TrueSpeed install around 17th May. Hot-spotting the crap out of my phone for a fortnight then. Bye Bye TV.