Plusnet

Plusnet Outage Report in Ferndown, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferndown, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferndown, Dorset, England 01/14/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferndown, Dorset, England

The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWimborne Minster Wi-fi
United KingdomBournemouth Wi-fi
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lauzcon Laura (@lauzcon) reported

    @plusnethelp not happy about the service I’ve received. Been a customer 10 years and switch to move home has been a shambles. 2 weeks without internet due to Plusnet’s mistake, then after being assured I’d have internet by midnight last night, there’s still no connection

  • i_sainsburys IMadeThisAccountBecauseSainsburysDoesntHaveAnEmail (@i_sainsburys) reported

    @Plusnet I need to cancel my plusnet account and contract but your help site only gives a phone number to contact. Is there a way I can do this in writing?

  • kelly_tengi Kelly (@kelly_tengi) reported

    @Plusnet Mobile. Not a lot you can do I think unless you'd start doing femtocells. My road just has awful signal on PN mobile meaning calls go to voicemail unless I'm in the attic. The coverage checker fibs. :)

  • Martacrs93 Martacrs (@Martacrs93) reported

    @Plusnet Hi I'm experiencing broadband issue, I tried troubleshooting and restart the router but no luck in hours!

  • Plusnet Plusnet (@Plusnet) reported

    @kelly_tengi Hi, I'm sorry to hear this and for the inconvenience this must have caused. If you would like us to look into the issue, please send us a direct message with the mobile number in question. - Beth, Plusnet Sheffield

  • DCollinsTeacher David Collins (@DCollinsTeacher) reported

    @Plusnet Hi. How can I find out my Always on Broadband xDSL password? My Plusnet login password is not working. Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @SlipperyWeezel Hi Dale, I'm sorry to hear you're having issues with your connection. From looking at the line, I can see that the router was connecting with factory settings, though it is now connecting correctly; are you now able to get online? -Tony Plusnet Sheffield

  • Jenny1175xxx Jen x (@Jenny1175xxx) reported

    @Plusnet My local connection is well established via Ethernet cable but the broadband keeps dipping in and out constantly throughout the day but not evening. Did not have this problem last week but happened over 2 days now. You just need to turn up the broadband speed in S35 Sheffield

  • PeterTaylorFW Peter Taylor (@PeterTaylorFW) reported

    @Plusnet The internet at my house has been frequently slow in the last few days. Please could you investigate the cause?

  • Kingston3468 Kingston (@Kingston3468) reported

    Day 14, it’s now becoming a joke PLUSNET are hopeless. No internet, no phone line , no customer service . Utter rubbish #plusnet