Plusnet Outage Report in Ferndown, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndown, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferndown, Dorset, England
The most recent Plusnet outage reports came from the following cities: Bournemouth and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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Simon Parker
(@mrparker666) reported
from
New Milton, England
@ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet Is back again now, was down about for hours though. Cheers
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet @daiwill Mine is down /again/
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Goodall
(@goodall_charlie) reported
@Plusnet our electric has been off yesterday due to work on the grid. Since it’s back on our WiFi is really slow & not working properly. How can we test it?
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Simon Coster
(@jibbajabba_sm) reported
@plusnet disabled customer left with no Internet for two days, Rely on Internet for communicatio, wont reply on Twitter, told it will be back on in a few hours on the phone... Still not on!
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Clive Glover
(@CliveBG) reported
@Plusnet I have ordered BB from you two weeks ago but heard nothing since. I can get into my account online but your app doesn’t recognise me. I have been hanging on your customer telephone no for 20 mins with Xmas songs but given up. Is there anyone there?
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Andrew Graham Knight
(@AndyGKnight) reported
@Plusnet Still no sign of the “award winning customer service” I would like to know how gave the award!! This is beyond a joke.
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Rosie Wise
(@richsno1) reported
I'm all for helping yourself when it comes to support pages, but please @Plusnet, don't assume that everyone is happy to pick up the phone for something that could and should be available to check when they log into their account. I just want an order status update. Do better!
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Dkleeds44
(@dkleeds44) reported
@Plusnet Stay away from these incompetent clowns. Can never get through to customer services. Cancelled my in the 14 day cooling off period due to this. And the incompetence continued when they delivered a broadband box. It sits where the postie dumped in outside the front door.
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Terry
(@MonkeyTelboy) reported
This a joke. @bt_uk seem unable to terminate my service with @OpenreachHelp, which everything seems to take 24 hours, and @Plusnet solution is to wait till Tuesday?!?
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James
(@jamclarkey) reported
@JudySismey I don't think PlusNet offers Full Fibre broadband with a voice service so you may need to move to BT's Full Fibre package with BT Digital Voice (Internet based phone service)
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🐍 SN4KES 🐍
(@SN4KES) reported
@plusnethelp I really need technical help from you in sorting out a difficult UK landline phone number issue. Plusnet phone staff have been dismissive of my requests for proper technical assistance. Please help!
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Susan Attwood
(@SRWoody23) reported
@Plusnet What type of shopper am I? One left by @plusnet without internet for 14 days. @Plusnet failed to meet fix dates of 25/11, 2/12 and yesterday promised within 4 hours. I live in a town of 100,000 and my neighbours are in same position. Never again.