Plusnet Outage Report in Ferndown, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndown, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferndown, Dorset, England
The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.
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mrparker666
(@mrparker666) reported
from
New Milton, England
infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Simon Parker
(@mrparker666) reported
from
New Milton, England
@ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet @daiwill Mine is down /again/
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet Is back again now, was down about for hours though. Cheers
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Nanafriar I'm so sorry that it's not working out for us but I hope we can get you on-board with Plusnet in the end 🤞 Just to let you know that I've sent you a DM and I hope to hear back from you 👍 - James in Sheffield
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sensembuts
(@sensembuts) reported
@Plusnet unable to send email from my webmail madasafish account. Receiving emails ok, just problems sending. Can you help?
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Michelle Archer
(@6446Shelley) reported
@Plusnet Wow incredible #pricehike announced from #Plusnet! Their prices for phone packages (anytime calls etc) had already doubled in the time I've been with them. I will need to make adjustments to my plan. I've always appreciated their customer service but this is too much.
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Will Burn
(@gingerburn) reported
Dear @Plusnet, I don't object to waiting a bit to speak to your rep. I do, however, object to your bloody awful hold music. It's ten to ten on a Thursday morning, 2am on the strip in Ayia Napa.
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Pip
(@pipmadeley) reported
@nhh322000 @Plusnet Glad your problem got sorted. Sadly this is a complete loss of DSL disconnection, different issue.
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Pip
(@pipmadeley) reported
@imkSushi @Plusnet This started as a single drop but now it goes on for over four hours a night so problem clearly getting worse. Close friend is a network engineer and suspects a re-profiling issue with the equipment at the exchange. Clearly something out of my control now.
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adam kinnear
(@addierfc) reported
from
Ormiston, Scotland
@Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.
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Allan 'Azrall' Bott
(@Azrall) reported
Anyone have issues with switching Broadband to @Plusnet ? In particular, them setting up your connection and just not sending you hardware?
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Jackie Kane
(@JackieKane) reported
@Plusnet were brilliant today. What a change to be dealing with a comms company with a speedy response, a team that listened and were uber helpful. There is still good customer service out there!
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imkSushi
(@imkSushi) reported
@pipmadeley @Plusnet I have a very similar issue at home (we're with BT): At roughly 00:48 every night, the internet drops out for a few minutes. So it might be something beyond PlusNet (my guess is that there's something crucial somewhere that restarts in the middle of the night every night)