Plusnet Outage Report in Ferndown, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndown, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferndown, Dorset, England
The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet @daiwill Mine is down /again/
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet Is back again now, was down about for hours though. Cheers
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Simon Parker
(@mrparker666) reported
from
New Milton, England
@ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Reder
(@Marcin56410594) reported
Part 3 Customer service advisor blaming me for not checking if direct debit is in place and advise to pay a cancellation fee to the debt recovery and then sign new contract with them again - ridiculous! Well done @Plusnet! Let the customer pay for your mistakes! #plusnet
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Sam R
(@maz558) reported
@WhichUK I’m still waiting for my refund from John Lewis Broadband via @Plusnet from October. I was wrongly charged a termination fee and they refuse to repay me even though they agree thru made a mistake. I feel that I’ve no choice now but to go to court! Please help @MoneySavingExp
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Cara
(@tweet_cara) reported
@MarcAllera @PlusNet Hi - I got a Plusnet Purcard in Jan22, saved it for especially for Dec,only to find it is no longer valid 'cos I needed to register. Plusnet Customer Serv has been v unhelpful. Pls advise who I can contact to resolve b4 card expires.
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Pete Martin
(@onLoughrigg) reported
Hi @Plusnet ( or @EE )... the mobile signal seems to be down in Ambleside and I can't find out how to report it/ see what's going on. Any help...or is it just the end of your service here?
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jagjit
(@jitzleo) reported
@Plusnet is really the worst EVER isp or is there anyone else worst? Their phone number is faulty, their twitter team does piss all and their billing dept just sends retarded emails with no way to get in touch with them. Truly a company designed by morons.
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MsandyPT
(@MsAndyPT) reported
@Plusnet can someone get back to me please???! I am a deeply dissatisfied customer. No internet for 6 months. Open Reach finally said they were coming today 1-6pm! Took an unpaid day off. No show! Router sent to wrong address!!!
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Najam khan
(@NKnajamkhan) reported
@Plusnet @MsAndyPT Extremely disappointed the way customer service handles call. Put me on hold and then disconnected when I asked to connect me to a manager regarding the date of installation.
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MsandyPT
(@MsAndyPT) reported
@Plusnet Really, really, unhappy with your service.I have been without internet, since I moved FIVE months ago. Finally, Outreach are coming tomorrow… but you have sent my router to my old address & I’ve been hanging on the phone for ages! Absolutely appalling customer service!
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Scott Helme
(@Scott_Helme) reported
@Plusnet Absolute top-notch support. Got a call, went through security, found it was an old account from university, it's now nuked. Problem solved! 👍
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Rick Ramm
(@rickramm1) reported
@Plusnet pls respond to direct help needed message, need help with lost phone/ replacement sim. Been 9 working hrs without a reply.Not good customer service.