Plusnet

Plusnet Outage Report in Ferndown, Dorset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ferndown, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ferndown, Dorset, England 12/03/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferndown, Dorset, England

The most recent Plusnet outage reports came from the following cities: Poole.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoole Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomWimborne Minster Internet
United KingdomWimborne Minster Total Blackout
United KingdomChristchurch Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet @daiwill Mine is down /again/

  • mrparker666 Simon Parker (@mrparker666) reported from New Milton, England

    @ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • GoonerKal Kal (@GoonerKal) reported from Poole, England

    @1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    @Plusnet Is back again now, was down about for hours though. Cheers

  • kittyhunt Amy (@kittyhunt) reported from Poole, England

    @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

  • Le_Painter Dudley Freshwater (@Le_Painter) reported from Christchurch, England

    @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobNoLastName Rob (@RobNoLastName) reported

    Been with @EE for 22 years, wow. Moved to @Plusnet today which is EE underneath in any regard. Contract dropped from to £8 from £24. I’ll never understand how they can do it for that price using EE’s network but EE themselves can’t do it. It’ll make sense to someone I’m sure.

  • AitchisonAli Ali Aitchison (@AitchisonAli) reported

    @virginmedia where's the technician I was promised would arrive 'first thing' today for broadband installation? You've cut me off from Plusnet, and your customer service has been useless!

  • susierabin susie rabin (@susierabin) reported

    Just lodged a complaint with @Ofcom after illegal #slamming of my parents broadband & landline by @Plusnet .. meanwhile 2 elderly & vulnerable people are still without email, phone & internet & a v stressed 86yr old has spent £60 this week on mobile calls to broadband suppliers.

  • MetepacQ Pistol (@MetepacQ) reported

    @Plusnet "While I appreciate the frustration, I'm afraid we wouldn't provide a goodwill gesture if you had made an error. I do understand that we're all human and people do make errors, however as we hadn't made the error we wouldn't compensate for this" #bestcustomerservice

  • JoBeeArt75 Joanne (JoBeeArt)❤🎨 (@JoBeeArt75) reported

    @Plusnet Sure. Will do that now. It seems to be switching between saying 'emergency calls only' and 'plus net' so not sure what's happening but I've not had confirmation that the port has gone through either.

  • Decwallace1991 EVIL SCOTSMIN (@Decwallace1991) reported

    @joefw02 @plusnethelp @DayZ Just switched to Plusnet and having same issue, did you fix it or have to move to a different ISP?

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet I have never received paper bill I have always had email notification which I have not received I hope my restrictions have been removed as yet again this is not my error.

  • writtenoff_mufc James (@writtenoff_mufc) reported

    @Mike_Observes never had any major issues with Plusnet. Other broadband providers are available.

  • HMJC42 MJC (@HMJC42) reported

    @Plusnet why is my home WiFi now asking me for a username and password? It's never done that before and I don't know what mine is?

  • Marc_Also Marc. (@Marc_Also) reported

    @RobNoLastName @EE @Plusnet Mobile prices have fallen through the floor, and you were stuck on 22 years of sitting on their laurels when you kept paying My neighbour pays 60 a month for basic broadband for the same reason. Had it for 15 years and never rang in And if you're SIM free its even cheaper.