Plusnet Outage Report in Ferndown, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndown, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Ferndown, Dorset, England
The most recent Plusnet outage reports came from the following cities: Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet | |
| Wimborne Minster |
Total Blackout | |
| Christchurch |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Coleman ✍🏽
(@featuresjourno) reported
@sacredsavage3 @SkyHelpTeam If Sky uses Openreach infrastructure, it’s not their fault. @Plusnet have told me it’s down to damage to a green box that won’t be repaired until 2nd Feb which is ridic
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Hannah Wudarski
(@hlwudarski) reported
Hi @Plusnet, are there any problems in the BS10 area? We had a fault on our line that was fixed a week ago, but the router is flashing orange today and we have no connection. Thanks!
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Davina Martin
(@DavinaNanaDee) reported
@OpenreachHelp Thank you. Plusnet don’t do a mini hub. I’ve had no service for over 2 days with suggested fix of next Tuesday and is an open reach hardware issue.
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Ali Hare
(@alihare9) reported
Hi @Plusnet, we have been waiting in all afternoon (our scheduled appointment date) for an engineer to install our new phone service. They haven't turned up and we haven't had any communication from plusnet. Can you help please?
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Najam khan
(@NKnajamkhan) reported
@Plusnet wait till 7th Or pay £200 if we cancel contract. We have been without internet for last 20 days. Absolutely appalling service. Regretting to be with plus net.
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Merlot&Shiraz
(@Merlot1109) reported
@KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.
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athena mae valencia
(@athenamae04) reported
@Plusnet i recently bought a new sim card from yourselves which i received on friday. for some reason i can’t make calls or send texts. i can however receive texts but i cannot receive phone calls. could you please help me with this?
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Alex Haines
(@AlexJamesHaines) reported
@itf @Scott_Helme @Plusnet Sadly I'm having to leave as they no longer want mine nor some of my thirty referrals custom. There are rumblings that all resi will be moved after they've moved all of their SME this year. I've seen support drop like a rock recently and have a 1 hr SLA that is regularly broken!
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Donna steward
(@Donnasteward11) reported
@Plusnet tried several times to get through via telephone but to no avail. I want to cancel my business broadband. I’ve cancelled my direct debit in the hope some one will get in touch.. still waiting!!!
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Vicky B
(@Vickleyb) reported
@Plusnet I would just like to say how wonderful Claudia from Sheffield is! After 5 months of messing about trying to get fibre she has helped sort it in a couple of days. She is a credit to your customer service (as have all the members of the team I have dealt with). Keep it up