Plusnet Outage Report in Ferndown, Dorset, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Ferndown, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (12%)

4. 

   E-mail (6%)

5. 

   Phone (1%)

6. 

   TV (%)

Live Outage Map Near Ferndown, Dorset, England

The most recent Plusnet outage reports came from the following cities: Wimborne Minster.

City	Problem Type	Report Time
Wimborne Minster	Wi-fi	24 days ago
Bournemouth	Wi-fi	2 months ago
Poole	Internet	3 months ago
Poole	Internet	3 months ago
Bournemouth	Internet	5 months ago
Wimborne Minster	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ferndown, England

Latest outage, problems and issue reports in Ferndown and nearby locations:

• Dudley Freshwater (@Le_Painter) reported 4 minutes ago from Christchurch, England

  @plusnethelp Re: Question 207507773. Account:  Bdrenaline You asked for confirmation if this matter was now  closed.  NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!

• Amy (@kittyhunt) reported 15 minutes ago from Poole, England

  @plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• med (@medthepirate) reported 4 minutes ago

  @Plusnet Still waiting on that update.. this is not great. I work from home and will seriously consider changing suppliers after this experience. No net, bad comms and an inflated bill this month without explanation. This is an essential service for people in 2021.

• Joe (@Urban__J) reported 8 minutes ago

  @plusnet Internet is so slow cannot even access speed test. When will this be resolved?

• Das B (@DasB01833515) reported 9 minutes ago

  @Plusnet It's back with signal now, thank heavens. Hopefully all okay from now on. Not sure what was happening, but am grateful for your response.

• med (@medthepirate) reported 12 minutes ago

  hello @Plusnet ! I can't call you and your text service says there's nothing wrong.. but your broadband service is currently not being provided to my house. please help

• E J Walker (@JamesFDWirral) reported 14 minutes ago

  @btsportfootball Not happy with Plusnet. I only kept it for your service. Please advise? Please don't tell me to get the app - I watch football at home. Not on a mobile phone. cc @plusnethelp we need to talk?

• Das B (@DasB01833515) reported 14 minutes ago

  @Plusnet Got terrible mobile signal in the west Edinburgh area this morning. Also got some important calls to make and receive. Please fix this!

• Plusnet (@Plusnet) reported 16 minutes ago

  @bun_ebooks I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

• Rory (@sevenhelz) reported 18 minutes ago

  Hi @Plusnet can you explain what this line means "We prefer electronic 'tickets' to emails, this means that you can always see what updates have been made and check back over previous tickets too." when there does not appear to be a way for a customer to raise a ticket online

• BiddyB (@Biddyb_31) reported 20 minutes ago

  @Plusnet why is your customer service number unobtainable please ? There is no way of directly contacting your company. Why not ?

• tgr (@tgr42) reported 22 minutes ago

  @Plusnet Hi Matthew, someone must have tweaked/fixed something on the line or at your end as d/l speeds are back to around 10 Mbps. No dropped connections yet but will monitor for next 48 hours and if gets worse again I'll update the Help Assistant question #219249945.