Plusnet Outage Report in Ferndown, Dorset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndown, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Plusnet
Plusnet is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ferndown, Dorset, England
The most recent Plusnet outage reports came from the following cities: Wimborne Minster and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Wimborne Minster |
Wi-fi | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Wimborne Minster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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mrparker666
(@mrparker666) reported
from
New Milton, England
infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet
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Adrian Chapmanlaw
(@adechapmanlaw) reported
from
Bournemouth, England
Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Simon Parker
(@mrparker666) reported
from
New Milton, England
@ejames500 @Plusnet Basically seems like a choice between Vodafone and Plusnet TalkTalk have many bad things said about them.
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet @daiwill Mine is down /again/
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mrparker666
(@mrparker666) reported
from
New Milton, England
@Plusnet Is back again now, was down about for hours though. Cheers
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Brown
(@TonyBro53815660) reported
@Plusnet And your customers service is nothing to write home about
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Amy Carney
(@crazycarneysmum) reported
@Plusnet is your WiFi down
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videNNN
(@NnnVide) reported
@Plusnet my router has had a solid orange light for 15 minutes now. I’ve tried restarting it to no avail. I get the odd connection drop every month or so but only for a matter of seconds. Never this long.
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Gary Pepler
(@pepler18) reported
@Plusnet 4 rings if you are a new sale - 1 HOUR AND 40 MINUTES ON HOLD if you are an existing order - AGAIN. 3rd day of over an hour on hold and nobody answers. 10 days since ordering and still no date for install. NEVER BUY FROM PLUSNET
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Stevey
(@_mrs_sj) reported
@Plusnet is anyone working in your call centre today? I’ve been hold for 40mins so far. New customer and it doesn’t give a good impression so far.
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Heli G
(@HeliG75412594) reported
@Plusnet your diagnostic bot is driving my crackers. It says I need an engineer to fix my fault text next to book one and the message saying it’s cancelled it and closed my case!! Can you get it to get it a grip or what about an actual person who can help me !
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Artemis W
(@ArtemisW15) reported
@Plusnet my router keeps breaking. I can’t fix it myself. I’ve tried to contact you but the numbers on your website come up as “not recognised” when calling - they’re out of service. How do we contact you by phone?
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Rob
(@RobL_L) reported
@Cullen_ward @Screwfix @Plusnet Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍
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Nick Evans
(@_NickEvans) reported
@Plusnet what’s the process of getting internet speed looked at if it’s been below the guaranteed minimum speed promised when I signed my last renewal?? Speed has been consistently slow
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David Nash 🇺🇦
(@StormingNormal) reported
@Plusnet I've done something stupid. Yesterday I accidentally cancelled my plusnet direct debit as I have moved away from you. I didn't realise that today you would be trying to credit my account. I can't re-add my direct debit as my account is closing. Have I lost this money?