Post Office outages and service status in Thornaby-on-Tees, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Thornaby-on-Tees, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Thornaby-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Post Office Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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David Bourne (@DavidBourne1978) reported from Stockton-on-Tees, England@PostOffice if you offer a service, offer the service. 4 branches with no photocopier to authenticate ID. What a joke.
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Chris (@CJXXXXW) reported from Darlington, England@PostOffice hey so you close the crown post office in Darlington stick it in @WHSmith and have so few staff the queue are massive and no one to attend to self service machines not exactly progress backwards step!
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Marisha pooni (@marisha_p01) reported from Billingham, England@PostOffice horizons systems down - any update on when this will be sorted!!! Affecting businesses, customers being turned away!!
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alice•needs•coffee🥑 (@manx_alice) reported from Middlesbrough, England@PostOffice had the same issue with no self service open again. Being disabled this is not great
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Lisa Stairmand (@LisaStairmand) reported from Redcar, England@PostOffice I posted to Australia all my sons presents beginning of October parcel is missing spent over 2 hours on phone over last few weeks . Made a complaint not had a reply . #disgraceful
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Mrs Collywobble (@tuttutnosey) reported from Redcar, England@JonMathias8 @ChrisNJWilliams @PostOffice What happens when there's an imminent bank collapse? We've had them frequently before. There's the usual run on the bank/building society to get all your cash out. If there's no cash your money will just sink with the bank. My mam lost £33,000 in 1993, never got a penny back.
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Rachael norris (@Rach_norris11) reported from Hartlepool, England@PostOffice help! I've literally just missed a parcel for my daughters first Christmas. Is there any way I can get it today. Hartlepool
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jay (@jay_jdbow64) reported from Middlesbrough, EnglandWatching @BBCPanorama I know it’s going to be a hard watch. Those poor postmasters have been hounded @PostOffice @RoyalMail the podcasts have had me in tears.
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Dave Charnley (@charnleyphoto) reported from Stockton-on-Tees, EnglandThe @PostOffice car insurance renewal for a new car is £491 + £20 admin + instalment charges and to cancel costs £50! Other companies start at £350 #ripoffPostOffice
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David Bourne (@DavidBourne1978) reported from Thornaby-on-Tees, England@PostOffice I can pick up **** toys for £1 but not a photocopy service?
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alice•needs•coffee🥑 (@manx_alice) reported from Middlesbrough, England@PostOffice yet again the self service turned off in Middlesbrough. Every time.. the que so long and I'm disabled 😪
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Cowardly Lion (@Cat_onabike) reported@JamesAsser @PostOffice I asked to use the self-service equipment to send a parcel. The team leader said 'No, the manager says we don't allow that.' Why not? 'None of your business. I don't have to tell you. I don't work for the Post Office.' Can I speak to the manager? 'He doesn't work here.' /2
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julian (@Julian2017124) reportedUnlike my experiences with @PostOffice and @WilliamHill who fought me every single step, refused to apologise, and never properly fixed their mistakes, at least Sky has shown a real difference. This highlights how some companies seem to think they’re above the law, above being challenged, and completely unaccountable for their actions and decisions. Importantly, it’s not about companies always giving in or admitting the customer is right every single time sometimes the customer can be wrong. But when the customer has clear evidence that proves their side of the story beyond reasonable doubt, it shouldn’t be difficult for a company to simply say: “Yes, we made a mistake here’s your full payout.” Take the £5.75 @WilliamHill owed/owes me but refused and still refusing to pay properly they should have just admitted the error and fixed it. Why do some companies struggle so much to be honest and say sorry when things go wrong? It doesn’t have to end in long adjudication processes or court battles. Disputes should be settled fairly and quickly through agreement, not turned into fights.
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Himanshu (@aashiyatt) reported@PostOffice Dear Sir/Ma'am, Subject :- after Delivering the post via post office the post master demands for us a sum of money for the service. Sir/ma'am, After Delivering the post the postmaster demand for a sum of money, i ask them for why ? He ask me No Question... !!
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RAVI RANJAN (@ravi_fit) reported@IndiaPostOffice is one of the most inefficient public service institutions, suffering from poor accountability, lack of ownership, and an outdated customer experience. Employees often appear insulated from the consequences of poor service, which ultimately hurts citizens. If meaningful reforms are not possible within the current structure, the government should seriously consider privatization or introducing greater competition to bring accountability, efficiency, and customer-centricity into the system. @JM_Scindia, some immediate reforms that can significantly improve India Post: • Mandatory acceptance of UPI and digital payments at every post office. • Clearly defined and publicly visible SLAs for all services. • Mandatory explanations and accountability whenever an SLA is breached. • A designated officer/team responsible for every stage of a service request. • A centralized grievance, escalation, and resolution system with proper tracking. • Real-time service tracking and greater transparency. • Regular publication of performance and grievance-resolution metrics. India Post serves millions of citizens. It deserves a system built on accountability, ownership, and measurable service standards. #postoffice
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Jordan (@JordanPostingX) reported@PostOffice Do you know how you support the use and accessibility of cash? Your partners @coopuk NEVER have anyone available on the Post Office branded till to withdraw cash. All weekend with no access to cash at Areley Kings. Terrible. It should be called fun-Cooperative.
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Cowardly Lion (@Cat_onabike) reported@PostOffice I asked to use the self-service equipment to send a parcel. The team leader said 'No, the manager says we don't allow that.' Why not? 'None of your business. I don't have to tell you. I don't work for the Post Office.' Can I speak to the manager? 'He doesn't work here.' /2
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my name is... (@madjack5774) reported@RepMaryMiller If your office provide same "help" as local township office offer or postoffice offer than what is the difference? Just curious? One can get pp in 2 weeks after applying at USPS and pay expedite fee... unless your office is making this happen without any fee. Just wondering.
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Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported@PostOffice 35 mins, and when I got to the counter I couldn't pay my bills because the Post office WIFI was down so I couldn't pay by debit card.
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peoplearestupid77 (@pplrstupid977) reported@rja_carnegie @DrMarianaClaire @PostOffice No, the QR code was on someone's phone that needs to be scanned to print the label so nothing to do with printer quality and everything to do with the customer needing to turn their screen brightness up
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InformedActual (@InformedActual) reported@mybroadband Hahaha we can't even keep the PostOffice going and now we want to build our own Cloud Service.