Post Office

Post Office Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Thornaby-on-Tees, Stockton-on-Tees, England 01/15/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (5%)

    TV (5%)

  6. Phone (5%)

    Phone (5%)

Community Discussion

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Post Office Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

  • jay_jdbow64 jay (@jay_jdbow64) reported from Middlesbrough, England

    Watching @BBCPanorama I know it’s going to be a hard watch. Those poor postmasters have been hounded @PostOffice @RoyalMail the podcasts have had me in tears.

  • marisha_p01 Marisha pooni (@marisha_p01) reported from Billingham, England

    @PostOffice horizons systems down - any update on when this will be sorted!!! Affecting businesses, customers being turned away!!

  • Rach_norris11 Rachael norris (@Rach_norris11) reported from Hartlepool, England

    @PostOffice help! I've literally just missed a parcel for my daughters first Christmas. Is there any way I can get it today. Hartlepool

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • takumapa Takunda Mapani (@takumapa) reported

    @PostOffice Now my recipient says only one parcel arrived. I spoke to the manager called Joe and he told me to call Royal Mail as he could not help. Royal mail customer service is hard to get through to and I have tried several times to no success

  • ROALY Aaron 🌪️ (@ROALY) reported

    No longer can logistics companies maintain their own fleet of personal and fulfillment centers or customer facing offices. That is too costly and if done at truly wide scale you will have a Indian Postoffice like entity or ****** service experiance.

  • JoHamil73963257 Jo Hamilton (@JoHamil73963257) reported

    @PostOffice @BeckinghamStore I sincerely hope you don't do him what you did to me !!! I don't know how you can encourage anybody to open a Post Office after destroying thousands of lives with your despicable behaviour . God help Tom that's all I can say !!

  • AnthonyBarnett Anthony Barnett (@AnthonyBarnett) reported

    I went to post a birthday present to my granddaughter and the Post Office says it’s systems are down and it can’t even weigh it or take it. And they have no idea what’s happening @RoyalMail @PostOffice

  • OhKnit Katie Hill-Lines (@OhKnit) reported

    @PostOffice Parcel was sent to me Saturday 30th April and has not arrived. Sender used self service kiosk and it did not give receipt as out of paper and no staff. Are they able to go back and get another receipt printed if they have all the relevant details about parcel?

  • takumapa Takunda Mapani (@takumapa) reported

    @PostOffice please could someone help me retrieve my parcel or send it back to me. I had put my address as well on the parcels. My number is +447498668903. Unhappy customer

  • Jaynaged Jaynage (@Jaynaged) reported

    @PostOffice Thanks for this. I'm getting a 'waiting for documents' on the passport tracking service, so I know it's not you lovely folk. (FYI your staff at Wokingham in WHSmith are brilliant)

  • EnglishMossop Dave Townsend (@EnglishMossop) reported

    @PostOffice They were unable to help, tried to explain that it made sense that someone who has held a US license for more than 25 years should suddenly cost £560 more to insure just because they passed their UK test. So I cancelled. @tescobankhelp charged us just £380 for a new policy

  • chezza80 Cheryl McPherson (@chezza80) reported

    @PostOffice @WHSmith it would be nice if you advertised online that you stop doing driving licenses at 16:30. Rearranged my day to make it to your York store by 5 to be told no. The store was open another 30 minutes. #complaint #poorcustomerservice

  • OhKnit Katie Hill-Lines (@OhKnit) reported

    @PostOffice Ok so how do I make an official complaint as the parcel has been lost\stolen and I am £50 out of pocket because your staff left the machines with no paper to print receipts.