Post Office

Post Office Outage Report in South Shields, South Tyneside, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in South Shields, South Tyneside, England 11/08/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Wi-fi (18%)

    Wi-fi (18%)

  4. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

  • AndersonKennya ken anderson (@AndersonKennya) reported from Blyth, England

    @PostOffice we have been PO broadband and phone customers for 12 years.we elected to go paperless and pay our bill using the phone(but)it never works,tells us we owe nothing!we attempted to sort it by talking to you but..still the same..Help

  • bigjohnuk_john john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • prlumley Peter Lumley (@prlumley) reported from Whickham, England

    Well done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

  • chlological chlo (@chlological) reported from South Shields, England

    @PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.

  • ProjectSapper Sapper Project (@ProjectSapper) reported from Seaham, England

    Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff

  • Mrs_Moir Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

  • reecelyonssound Reece Lyons (@reecelyonssound) reported from South Shields, England

    @PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.

  • geordie_jem Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • vitosauras H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • jamesbuffyboyle James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England

    @PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • d_butts29 Butler (@d_butts29) reported

    @BritishGas @PostOffice @professorgreen If people haven't got the money to pay the to heat their homes or cook a meal how is someone telling you about it going to help?

  • North_Ayo Tobi (@North_Ayo) reported

    @PostOffice As already mentioned in the tweet I made, THE COMPLAINTS FORMS AND EMAILS DO NOT WORK. Can you please sort this out, as I am going to lose money from this illegal refusal of service very soon. What will you do to ensure I can complete my transaction?

  • SPickering4 Sophie Jack (@SPickering4) reported

    @PostOffice been to 3 of your post offices in Worcester whereby your branch finder confirms they do the ‘drop & go’ account but when I get there they say they don’t …. Can you help with this?

  • rennie_le_smurf Ren (@rennie_le_smurf) reported

    @RoyalMail The stamp swap out service. Howe do we prove anything was sent should it go missing? I tried to get at least get a certificate of posting as proof at least something was sent, but the @PostOffice can't do that without a valid postcode.

  • helenstho Helen Bells 💙 (@helenstho) reported

    @CooperativeBank You've closed my local branch, now @PostOffice in Fletton, Peterborough are refusing to send my cheques to you without a paying in slip which I don't have leaving me with no money. Help

  • dan145678927380 Dan (@dan145678927380) reported

    @PostOffice hello I wonder if you could help me, can we still pay cheques into your bank account in a post office??

  • MarkOConnor197 Mark O’Connor (@MarkOConnor197) reported

    If you are posting a parcel from 29 county road @PostOffice make sure you know the prices. Cos they give you what you never asked for and over charge you. @PostOfficeNews #Liverpool

  • Jiang_ponyl Samantha.eth🐋 (@Jiang_ponyl) reported

    @North_Ayo @PostOffice It is never too late to mend

  • Kitty01074688 Kitty (@Kitty01074688) reported

    @PostOffice Don’t bother you’re obviously a bot replying within a few mins! If only the service in the PO were as quick!

  • GayatriiM Gee (@GayatriiM) reported

    @gigglypundit +1 . Take their help in manual banking or postoffice work. Or minor repairs. Or as simple as getting dryclean, minor alterations. Makes them happy being needed.