Post Office

Post Office Outage Report in Portsmouth, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Portsmouth, England 06/20/2024 19:10

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice You sure about that? Seeing as I work in a PO that also does the Check & Send service. The help pages on Horizon, combined with the training workbook and the booklet supplied with the form directly contradicts your statement. Even when renewing online, they still ask for photos.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @wweLovatic4ever @PostOffice Sounds like a scam. Royal Mail would never ask you to pay £1.99 for redelivery. They would have left a card if there was a parcel that couldn't be delivered.

  • JulesFM Jules Field (@JulesFM) reported from Southampton, England

    @PostOffice They still show as an option, but when you select that particular one it then fails to appear as where you want it delivered to. Not just me, happens to others too. Other POs seem fine (e.g. Portswood down the road).

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice I only jumped in to that thread as you were implying to the customer that it was possible to do such a thing when every counter clerk in the country will tell you the exact opposite. Unless, by postage labels, you meant buying postage labels online which would annoy all clerks.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @ellaloui_se Surely it depends on what the stated weight, actual weight and service used is? EG. If the parcel was 2nd class and both stated weight and actual weight were in the right price bracket (for example both under 2kg), would it actually matter as the price would be the same anyway?

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice The reality is that there is no service that guarantees delivery in 24 hours on Parcelforce International services. Even before the pandemic, such a vision is impossible. If you read Parcelforce's website, it says delivery is from the next working day, not delivered the next day.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @_bowandarrows_ @PostOffice meh... I'm done with them. there's bigger issues atm as you've probably seen recently

  • JulesFM Jules Field (@JulesFM) reported from Southampton, England

    @PostOffice After Amzn repeatedly sending stock responses teaching me how to use pickup locations, I finally got their "the customer is well pissed off" stock response, which asked me to call them. I've explained in words of 1 syllable & they are going to look into it. Will let you know!

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice No problem. Adding to my earlier point, the last posting date for surface to USA/Canada was more than 2 weeks ago. If the customer wanted to send Xmas cards that way, it wouldn't have got there until after Xmas/January. May be worth bearing in mind before talking to that branch.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @RichieTheFruit @PostOffice I think the PO should clarify that statement a little bit more. They can accept Tracked 24/48 if they are returns to online retailers ie. Amazon, H&M etc. but it’s only the Tracked 24/48 that specifically comes from RM’s Click & Drop service which can’t be accepted at a PO.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice He’s talking about online returns, not labels purchased from the Click & Drop service.

  • Rangers_Bognor Rangers@Bognor (@Rangers_Bognor) reported from East Wittering, England

    @TDisposition @PostOffice Tip for today . Never laugh at your own jokes ps your blocked 🤡

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @marcball90 If it's a Royal Mail service, the max compensation is £250. For certain Parcelforce services, it can go up to £2500 but be prepared for a hefty price tag.

  • DeadPigeonSoc The Dead Pigeon Society) (@DeadPigeonSoc) reported from Fareham, England

    @UBn9ohogz0XOFWP @PostOffice Totally agree!! Seriously bad and ill thought out advertising tactics from the Post Office! 😡

  • KeithMitchell_ Keith Mitchell (@KeithMitchell_) reported from East Cowes, England

    Travelling need to redirect mail from a temporary address at end of redirecting period on line @PostOffice and @RoyalMail #CustomerService appalling can’t help me complete waste of time

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @samrogersphotos @PostOffice Second class tracked is a service that doesn't exist, that's why. You have 2nd class signed for, which is not tracked but gives you confirmation of delivery. The other service that vaguely resembles your request is Tracked 48, which you cannot buy in a PO anyway.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @_EmmaBeswick @PostOffice I may be able to help you out. A tracking no. would only be available on International Tracked & Signed or International Tracked services. Usually the tracking no. would start with RN or LB or similar. The French courier would be La Poste.

  • PipRichardson Pip Richardson (@PipRichardson) reported from Southampton, England

    @PostOffice seriously can’t believe you are not allowed to lend pens out to customers because of #COVID__19 . #gooddeedforday just lent another customer my pen! She was so grateful ... #littiethings that matter !

  • Brynwales Bryn Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺🏳️‍🌈 (@Brynwales) reported from East Cowes, England

    @coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • NPhilatelics NorvicPhilatelics: Shop open now, new products (@NPhilatelics) reported

    @positivelypost @BarbadosStamps Doesn’t seem likely that they don’t have some sort of handstamp at the counter. If they accept outgoing special delivery, or any large letter or parcel with stamps on they are obliged by @PostOffice instructions to cancel those stamps. They are not supposed to cancel incoming.

  • JLevytwomey julia levytwomey (@JLevytwomey) reported

    @PostOffice I’ve never seen one of these posts for Chanukah, Yom Kippur or rosh hashanna. Did I miss them?

  • shedoverheels Leo Harverson (@shedoverheels) reported

    I have never come across such a miserable #postoffice worker as the one today at Mill Hill @coopuk in Cowes, Isle of Wight. I think she judged me by my appearance and clearly felt my presence as a customer offended her. Thankful other local alternatives will be open soon!

  • aaronbepacook Aaron Cook (@aaronbepacook) reported

    @AmazonHelp Picked it up today. It wasn’t scanned in by the post office when it arrived yesterday morning. @PostOffice letting folk and business down.

  • KateProudman Kat P (@KateProudman) reported

    And to the @PostOffice, please can posties help bring heavy packages inside? Elderly people can’t crouch down to get them. My 87 yr old father fell over trying to. They also can’t unload their own car at the dump. People used to help elderly people, now they’re not allowed to!

  • ChrisGregor96 Chris Gregor (@ChrisGregor96) reported

    @jcutlersburner @ebaynaughtylist If it says delivered i wouldnt bother. I dont know us laws but in Europe as soon as you gave it to the postoffice, its the buyers turn to prove he never recieved it, which is especially on a item that has succesful delivery stated not your business.

  • mercede07825778 mercedes (@mercede07825778) reported

    @PostOffice Service is a waste of time over half an hour on hold and not spoke to anyone yet my parcel has gone missing. That fact that the post said they delivered it to me and I never got it. Im@not going to complain about it if I already had it would I.

  • EmmaSweezy Emma (@EmmaSweezy) reported

    @PostOffice absolutely disgusted by the level of customer service we have received, happy to mis-sell us a product but do nothing to rectify the mistake #ripoff #howlongdoesittaketosendanemail #badcustomerservice

  • kaybeedigital KayBee 💙 (@kaybeedigital) reported

    @aneillans @PostOffice Absolutely. Also, the letter told me the service was transferred to @ShellEnergyHome last month, so they now also have my data & I certainly didn't give permission for that

  • AbiFarr abigail farr (@AbiFarr) reported

    @PostOffice why are there different bereavement departments for Post Office savings & Post Office ISA's? Need to go through the process again, which Inthought I'd done. Can you use the documentation for one account to the other? Why not advised at time? The call centre script bad