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Post Office

Post Office Outage Report in Portsmouth, England

Why is my Post Office service not working?

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Full Outage Map

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  • 44% Internet (44%)
  • 30% Total Blackout (30%)
  • 15% Wi-fi (15%)
  • 11% E-mail (11%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice No problem. Adding to my earlier point, the last posting date for surface to USA/Canada was more than 2 weeks ago. If the customer wanted to send Xmas cards that way, it wouldn't have got there until after Xmas/January. May be worth bearing in mind before talking to that branch.

  • KeithMitchell_
    Keith Mitchell (@KeithMitchell_) reported from East Cowes, England

    Travelling need to redirect mail from a temporary address at end of redirecting period on line @PostOffice and @RoyalMail #CustomerService appalling can’t help me complete waste of time

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @ellaloui_se Surely it depends on what the stated weight, actual weight and service used is? EG. If the parcel was 2nd class and both stated weight and actual weight were in the right price bracket (for example both under 2kg), would it actually matter as the price would be the same anyway?

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice You sure about that? Seeing as I work in a PO that also does the Check & Send service. The help pages on Horizon, combined with the training workbook and the booklet supplied with the form directly contradicts your statement. Even when renewing online, they still ask for photos.

  • Brynwales
    Bryn Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺🏳️‍🌈 (@Brynwales) reported from East Cowes, England

    @coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice I only jumped in to that thread as you were implying to the customer that it was possible to do such a thing when every counter clerk in the country will tell you the exact opposite. Unless, by postage labels, you meant buying postage labels online which would annoy all clerks.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @_EmmaBeswick @PostOffice I may be able to help you out. A tracking no. would only be available on International Tracked & Signed or International Tracked services. Usually the tracking no. would start with RN or LB or similar. The French courier would be La Poste.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Msmoneyginger
    - 🌙☄️ (@Msmoneyginger) reported

    @PostOffice how do you help your customers with no customer service ?

  • EchoHotelTango
    Leveret (@EchoHotelTango) reported

    @Rantsofus1 @PostOffice Should be fully trained before they are behind the counter especially in something that will be asked for a lot, and can't be got wrong because of the fee. Their newness at the job, or not, is not the issue, the full training should be in place or they are no use to customers.

  • GailBourne4
    Gail Bourne 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GailBourne4) reported

    @PostOffice I have a significant complaint. Please contact me privately. A parcel was sent to me, 2nd class Sign for, from Buckingham to Caerphilly 2weeks ago. The PO operator entered the wrong postcode. Unable to speak to a human via telephone!!

  • discocitizens
    mam (middle aged mother)🇬🇧 💜◻️🍏 (@discocitizens) reported

    @KateJon41196503 @PostOffice Oh. That's not good. Our local post office is amazing, I'll still go in to post stuff because they're great people providing a great service. We don't NEED 24/7 services for goodness sake!

  • Pennyfab1
    Sunrise (@Pennyfab1) reported

    @PostOffice Can you help me? My parcel delivered but not to me. The photo uploaded by post office is the inside of someone’s else’s porch and is not one of my neighbours . I’ve sent you a DM . It’s very hard to raise this problem on your email telling me it’s been delivered . 🙁

  • Jrtyler
    Ms Tyler (@Jrtyler) reported

    @PostOffice Can you tell me why the post office in Camden High Street NW1 presses for the expensive DPD service and pretends that Royal Mail tracking doesn't exist? Long queue, mumbling guy at the counter, and flustered customers = taking advantage. How can I get a refund?

  • JohTaylor1
    Joh Taylor (@JohTaylor1) reported

    @MaaleeshHabibi @PostOffice There are multiple failures involved, the software, the post office for not being honest, their investigators for not doing their jobs properly and successive governments for burying their heads in the sand and ignoring the postmasters . They should all hang their heads in shame.

  • rodbargee
    Adam Severs (@rodbargee) reported

    @PostOffice I have had proof of no claims sent to me three times in the last two minths and not one of these letters from Tesco have arrived no service At all it seems

  • geet_freebird
    Purple Boots wali (@geet_freebird) reported

    So I get this call from nearby post office. I have a parcel which I need to collect myself. What kind of service are you providing @PostOffice where in a person has to collect it from the PO herself? Do you no longer deliver at doorstep? (And it is not a big parcel FYI)

  • eventsbykitch
    Michael Kitchener (@eventsbykitch) reported

    You wonder why people don’t use the @PostOffice then you walk into the Borough High Street branch in the middle of London to find all 4 self service kiosks closed and one person serving behind the counter! What a terrible service!