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Post Office outages and service status in Portsmouth, England

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  • Post Office generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • KeithMitchell_
    Keith Mitchell (@KeithMitchell_) reported from East Cowes, England

    Travelling need to redirect mail from a temporary address at end of redirecting period on line @PostOffice and @RoyalMail #CustomerService appalling can’t help me complete waste of time

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @ellaloui_se Surely it depends on what the stated weight, actual weight and service used is? EG. If the parcel was 2nd class and both stated weight and actual weight were in the right price bracket (for example both under 2kg), would it actually matter as the price would be the same anyway?

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice He’s talking about online returns, not labels purchased from the Click & Drop service.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @_EmmaBeswick @PostOffice I may be able to help you out. A tracking no. would only be available on International Tracked & Signed or International Tracked services. Usually the tracking no. would start with RN or LB or similar. The French courier would be La Poste.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @samrogersphotos @PostOffice Second class tracked is a service that doesn't exist, that's why. You have 2nd class signed for, which is not tracked but gives you confirmation of delivery. The other service that vaguely resembles your request is Tracked 48, which you cannot buy in a PO anyway.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @wweLovatic4ever @PostOffice Sounds like a scam. Royal Mail would never ask you to pay £1.99 for redelivery. They would have left a card if there was a parcel that couldn't be delivered.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice I only jumped in to that thread as you were implying to the customer that it was possible to do such a thing when every counter clerk in the country will tell you the exact opposite. Unless, by postage labels, you meant buying postage labels online which would annoy all clerks.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice You sure about that? Seeing as I work in a PO that also does the Check & Send service. The help pages on Horizon, combined with the training workbook and the booklet supplied with the form directly contradicts your statement. Even when renewing online, they still ask for photos.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice No problem. Adding to my earlier point, the last posting date for surface to USA/Canada was more than 2 weeks ago. If the customer wanted to send Xmas cards that way, it wouldn't have got there until after Xmas/January. May be worth bearing in mind before talking to that branch.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @marcball90 If it's a Royal Mail service, the max compensation is £250. For certain Parcelforce services, it can go up to £2500 but be prepared for a hefty price tag.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice The reality is that there is no service that guarantees delivery in 24 hours on Parcelforce International services. Even before the pandemic, such a vision is impossible. If you read Parcelforce's website, it says delivery is from the next working day, not delivered the next day.

  • Philip471
    Philip Woods (@Philip471) reported from Shanklin, England

    @RichieTheFruit @PostOffice I think the PO should clarify that statement a little bit more. They can accept Tracked 24/48 if they are returns to online retailers ie. Amazon, H&M etc. but it’s only the Tracked 24/48 that specifically comes from RM’s Click & Drop service which can’t be accepted at a PO.

  • DeadPigeonSoc
    The Dead Pigeon Society) (@DeadPigeonSoc) reported from Fareham, England

    @UBn9ohogz0XOFWP @PostOffice Totally agree!! Seriously bad and ill thought out advertising tactics from the Post Office! 😡

  • Brynwales
    Bryn Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺🏳️‍🌈 (@Brynwales) reported from East Cowes, England

    @coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot

  • Rangers_Bognor
    Rangers@Bognor (@Rangers_Bognor) reported from East Wittering, England

    @TDisposition @PostOffice Tip for today . Never laugh at your own jokes ps your blocked 🤡

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Honker0
    The Honker (@Honker0) reported

    @WallStreetApes So that's $16 Billion lost. Did they cut $16 Billion worth of service? Or did somebody chip in to cover the loss? Somebody like the taxpayers? muh pOsToFfIcE iS aN InDePeNdEnT aGeNcY.

  • sharad1929
    Sharad Agarwal (@sharad1929) reported

    @JM_Scindia sir,when u were the Aviation Minister,you did commendable work but presently your PostOffice department is neither paying attention to public concern nor any body is listing & response.Most of the staff are 10th pass & their way of talking to customers is very rude.

  • montyjaxon1
    Martin R Jackson (@montyjaxon1) reported

    @ArturNadol7566 @PostOffice Why was it that the Horizon computer system seemed to corrupt the data to the advantage of the Post Office and never the Postmaster?

  • BoozerArab
    LB (@BoozerArab) reported

    @paddyb_ireland @PostOffice You just know this was a mistake when the policy was introduced and it was supposed to be ID with cash, and no one can be bothered to fix it now.

  • Julian2017124
    julian (@Julian2017124) reported

    Unlike my experiences with @PostOffice and @WilliamHill who fought me every single step, refused to apologise, and never properly fixed their mistakes, at least Sky has shown a real difference. This highlights how some companies seem to think they’re above the law, above being challenged, and completely unaccountable for their actions and decisions. Importantly, it’s not about companies always giving in or admitting the customer is right every single time sometimes the customer can be wrong. But when the customer has clear evidence that proves their side of the story beyond reasonable doubt, it shouldn’t be difficult for a company to simply say: “Yes, we made a mistake here’s your full payout.” Take the £5.75 @WilliamHill owed/owes me but refused and still refusing to pay properly they should have just admitted the error and fixed it. Why do some companies struggle so much to be honest and say sorry when things go wrong? It doesn’t have to end in long adjudication processes or court battles. Disputes should be settled fairly and quickly through agreement, not turned into fights.

  • MikeWel61647760
    Mike Welch (@MikeWel61647760) reported

    @Geoff___Smith @PostOffice @RoyalMail Only once did I read an external consultants’ report and think wow, this makes real sense. Of course it was never implemented, just filed away and that consulting firm never got any more work from the company!

  • BarnetAkela
    Graham (@BarnetAkela) reported

    Hello @PostOffice are you aware that literally nothing is working at your main Cambridge branch? The self service machines haven’t worked in weeks and now the ticket dispenser for the counter service doesn’t work. Any chance of getting stuff fixed?

  • MomsProllyMad
    Queen City Kids™ (@MomsProllyMad) reported

    We need a @eBay competitior. im a member since 2002, buying and selling. Someone bought an item, and the postoffice told me the buyers zip is diff. He fixed it, i told the buyer to update via msg, he msg'd me later saying the item arrived, hes happy. that was Apr27 ago. ebay wont release $138 to me until MAY 16!!!! tried customer service, but i cant understand punjabi. **** #EBAY. do not use them.

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @vas_ssy @PostOffice @RoyalMail If it was 1st or 2nd class signed for, it isnt tracked so the only updates will be at the Post Office and when it has been signed fpr by the recipient. Your issue is with Royal Mail.

  • hollaway260792
    Tequila Jack (@hollaway260792) reported

    @LilywhiteSimon @PostOffice @USPS Well ****. I guess that's egg on my face. I hope your postal carriers are better than ours. Sorry and have a warm English day. 🤙