Post Office Outage in Portsmouth, England

@coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot

@PostOffice After Amzn repeatedly sending stock responses teaching me how to use pickup locations, I finally got their "the customer is well pissed off" stock response, which asked me to call them. I've explained in words of 1 syllable & they are going to look into it. Will let you know!

@PostOffice They still show as an option, but when you select that particular one it then fails to appear as where you want it delivered to. Not just me, happens to others too. Other POs seem fine (e.g. Portswood down the road).

@PostOffice Good Morning, yesterday in your Southampton (Above Bar St) branch, I experienced some terrible customer service from one of your clerks on booth 2 at 12:50. She couldn’t be anymore rude because I misheard what she said. Customer service training I suggest is needed!

@PostOffice Tried to collect a parcel last night about 8:30pm from one of your branches - advertised as open to 10pm - and I was told by the adjoining shop staff they couldn’t help. I specifically had my parcel delivered there (a Very order) so I could collect at my convenience!

@PostOffice Is there any way of ordering more orange Drop & Go bags? I work at the Shanklin branch (1229354) and we’ve had a sudden increase in customers signing up for the service and not enough bags to go around. Is there an order code available or do we have to contact NBSC?

@GBGplc why is it your ID check asks for driving licence valid from date but the @PostOffice say it has to be driving licence issue date. Took a day off, 30 minute each way drive and parking money. Look forward to you resolving this ASAP. #customerexperience

Lost my wallet #sadface, had to order card replacements. @lloyds were super easy online, @PostOffice also good online. @AmexUK disappointed with a number of broken links, then an automated phone service asking impossible questions. Their operator was good, though.

@PostOffice what disgusting, rude and arrogant service at your branch in Eastleigh - never before have I felt so belittled #Disgusting #rude #avoid

@PostOffice you are the worst ISP providers I've ever had the misfortune to join.

@PostOffice all those who are looking for broad band please avoid this it’s total rubbish. I tried ringing them they don’t answer their WiFi doesn’t work I end up using my mobile data. I am stuck with them because of the 12 month contract. It’s total bull crap

@angelateeling What do we know about that Local @PostOffice postman/woman who walk in all types of weather to deliver letter parcels. For me it’s how they spend a little extra time to talk to people in the community like elderly who got nobody else to talk to. We should all support #PostOffice

@PostOffice Really disappointed today with the service at my local post office at maghuall square L31. I had bought some euros and realised shortly after that I should have bought currency for Chech Crown for Prague. Explaining the situation and with my full receipt.

@PostOffice The lift was partially out of action due to staff moving items. So 3-4 times I had to walk up to flight of stairs. When I questioned this staff were rude and didn’t offer to help me.

@PostOffice Hi Stephen. I had a pulled muscle in my leg and a huge suitcase with me today. The post office opened at 9am and no one was available to support me at a till.

@PostOffice utterly disgusted by the service in your Bristol Galleries store this morning staff were rude, unhelpful and I have left I’m tears..

@RoyalMail if you want to protect revenue you really must ensure that @PostOffice tells counter staff to cancel #stamps on over ease secure/barcoded mail as well as inland. Today they were perfectly happy to cancel stamps on Large Letters & parcels, and on Special Delivery 1/2

I swear the @PostOffice sucks . How you guys lose my whole ass package clearly labeled to my address & then blame it on my address being “invalid” but when I call and ask you guys blame it on a “labeling issue” bc my address is obviously valid and now there needs to be an

@PostOffice Well @PostOffice and @RoyalMail we shall see if they bother and regardless it’s a farce and the page should state the rate varies and saying it mentions it on the previous page (below the big red button saying get quite) is at the very least poor UX