Post Office

Post Office Outage Report in Portsmouth, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Portsmouth, England 07/26/2024 20:20

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • Brynwales Bryn Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺🏳️‍🌈 (@Brynwales) reported from East Cowes, England

    @coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot

  • KeithMitchell_ Keith Mitchell (@KeithMitchell_) reported from East Cowes, England

    Travelling need to redirect mail from a temporary address at end of redirecting period on line @PostOffice and @RoyalMail #CustomerService appalling can’t help me complete waste of time

  • Rangers_Bognor Rangers@Bognor (@Rangers_Bognor) reported from East Wittering, England

    @TDisposition @PostOffice Tip for today . Never laugh at your own jokes ps your blocked 🤡

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @_EmmaBeswick @PostOffice I may be able to help you out. A tracking no. would only be available on International Tracked & Signed or International Tracked services. Usually the tracking no. would start with RN or LB or similar. The French courier would be La Poste.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice He’s talking about online returns, not labels purchased from the Click & Drop service.

  • JulesFM Jules Field (@JulesFM) reported from Southampton, England

    @PostOffice After Amzn repeatedly sending stock responses teaching me how to use pickup locations, I finally got their "the customer is well pissed off" stock response, which asked me to call them. I've explained in words of 1 syllable & they are going to look into it. Will let you know!

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @marcball90 If it's a Royal Mail service, the max compensation is £250. For certain Parcelforce services, it can go up to £2500 but be prepared for a hefty price tag.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @RichieTheFruit @PostOffice I think the PO should clarify that statement a little bit more. They can accept Tracked 24/48 if they are returns to online retailers ie. Amazon, H&M etc. but it’s only the Tracked 24/48 that specifically comes from RM’s Click & Drop service which can’t be accepted at a PO.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @_bowandarrows_ @PostOffice meh... I'm done with them. there's bigger issues atm as you've probably seen recently

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @wweLovatic4ever @PostOffice Sounds like a scam. Royal Mail would never ask you to pay £1.99 for redelivery. They would have left a card if there was a parcel that couldn't be delivered.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice The reality is that there is no service that guarantees delivery in 24 hours on Parcelforce International services. Even before the pandemic, such a vision is impossible. If you read Parcelforce's website, it says delivery is from the next working day, not delivered the next day.

  • PipRichardson Pip Richardson (@PipRichardson) reported from Southampton, England

    @PostOffice seriously can’t believe you are not allowed to lend pens out to customers because of #COVID__19 . #gooddeedforday just lent another customer my pen! She was so grateful ... #littiethings that matter !

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice I only jumped in to that thread as you were implying to the customer that it was possible to do such a thing when every counter clerk in the country will tell you the exact opposite. Unless, by postage labels, you meant buying postage labels online which would annoy all clerks.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice No problem. Adding to my earlier point, the last posting date for surface to USA/Canada was more than 2 weeks ago. If the customer wanted to send Xmas cards that way, it wouldn't have got there until after Xmas/January. May be worth bearing in mind before talking to that branch.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @samrogersphotos @PostOffice Second class tracked is a service that doesn't exist, that's why. You have 2nd class signed for, which is not tracked but gives you confirmation of delivery. The other service that vaguely resembles your request is Tracked 48, which you cannot buy in a PO anyway.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice You sure about that? Seeing as I work in a PO that also does the Check & Send service. The help pages on Horizon, combined with the training workbook and the booklet supplied with the form directly contradicts your statement. Even when renewing online, they still ask for photos.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @ellaloui_se Surely it depends on what the stated weight, actual weight and service used is? EG. If the parcel was 2nd class and both stated weight and actual weight were in the right price bracket (for example both under 2kg), would it actually matter as the price would be the same anyway?

  • JulesFM Jules Field (@JulesFM) reported from Southampton, England

    @PostOffice They still show as an option, but when you select that particular one it then fails to appear as where you want it delivered to. Not just me, happens to others too. Other POs seem fine (e.g. Portswood down the road).

  • DeadPigeonSoc The Dead Pigeon Society) (@DeadPigeonSoc) reported from Fareham, England

    @UBn9ohogz0XOFWP @PostOffice Totally agree!! Seriously bad and ill thought out advertising tactics from the Post Office! 😡

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlosD01814644 karlos&oscar (@CarlosD01814644) reported

    @PostOffice it’s urgent, I am@on Hackney Road brunch and they don’t allow me in. I have been here before with my emotional support dog. These people are rude and dismissive. May I please have an answer

  • DJCatchi Catchi 💙 (@DJCatchi) reported

    Ok @PostOffice so because I have a notification only claim on a previous vehicle that got broken into and I ended up picking up the bill to fix the damage, you are now penalising me on the new motor insurance that I’m taking out with you. How does that work?

  • CarlosD01814644 karlos&oscar (@CarlosD01814644) reported

    @PostOffice May I please request a higher management person to deal with my complaint. My assistance dog has been allowed in all brunches, today it seems different. The lack of consistency in information and rules is not the way forward to look after your customers.

  • CarlosD01814644 karlos&oscar (@CarlosD01814644) reported

    @PostOffice There is something to add… maybe your apology for all the inconvenience that this has caused. A bit more empathy In your role and a little extra understanding would go a long way. Maybe your management position in customer care should be reviewed. Still lack of consistency

  • katieLBL Katie (@katieLBL) reported

    @PostOffice @RoyalMailHelp Just had a terrible experience with a staff member in Old coulsdon. I always buy postage online and just drop my parcels off, have for years with no issues but was aggressively told I had to join a 8 person deep queue with zero explanation? Very rude

  • GayToryJon Jonathan (@GayToryJon) reported

    According to @BritishGas, when they stupidly moved from @PayPoint to Pay Zone you could top up at any @PostOffice Apparently not, I’ve just been to one in Blackpool that doesn’t. This is bloody stupid!

  • aFIFAenvelope Sepp Backander (@aFIFAenvelope) reported

    @PostOffice @dbrereton @RoyalMailHelp Don't you just love a sincere 'that's not my department you need to call 0800- I don't give a ****....'

  • sharat_borah sharat borah (@sharat_borah) reported

    @IndiaPostOffice I would like to complain about the worst functioning of POSTOFFICE ,BELTOLA-781028 where my sbi life policy was received by Beltola SO on 17/09/21 but the item was undelivered and they returned it on 22/09/21 indicating insufficient addres Track EW509702526IN

  • CarlosD01814644 karlos&oscar (@CarlosD01814644) reported

    @PostOffice hello am I allowed to take my emotional support dog into your brunches? I have been refused entry on Hackney Road. Rude people.

  • rodders_99 Caroline Alexander-Cheong (@rodders_99) reported

    @PostOffice had a bad experience as a disabled customer & lost an important parcel @RoyalMailHelp tried to help need to speak to a human urgently please!!!! Thanks