Post Office Outage Report in Portsmouth, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (47%)
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Wi-fi (29%)
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Total Blackout (18%)
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Phone (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Keith Mitchell
(@KeithMitchell_) reported
from
East Cowes, England
Travelling need to redirect mail from a temporary address at end of redirecting period on line @PostOffice and @RoyalMail #CustomerService appalling can’t help me complete waste of time
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Rangers@Bognor
(@Rangers_Bognor) reported
from
East Wittering, England
@TDisposition @PostOffice Tip for today . Never laugh at your own jokes ps your blocked 🤡
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Bryn Jones🏴🇬🇧🇪🇺🏳️🌈
(@Brynwales) reported
from
East Cowes, England
@coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot
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Jules Field
(@JulesFM) reported
from
Southampton, England
@PostOffice After Amzn repeatedly sending stock responses teaching me how to use pickup locations, I finally got their "the customer is well pissed off" stock response, which asked me to call them. I've explained in words of 1 syllable & they are going to look into it. Will let you know!
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice He’s talking about online returns, not labels purchased from the Click & Drop service.
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice @ellaloui_se Surely it depends on what the stated weight, actual weight and service used is? EG. If the parcel was 2nd class and both stated weight and actual weight were in the right price bracket (for example both under 2kg), would it actually matter as the price would be the same anyway?
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice You sure about that? Seeing as I work in a PO that also does the Check & Send service. The help pages on Horizon, combined with the training workbook and the booklet supplied with the form directly contradicts your statement. Even when renewing online, they still ask for photos.
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@RichieTheFruit @PostOffice I think the PO should clarify that statement a little bit more. They can accept Tracked 24/48 if they are returns to online retailers ie. Amazon, H&M etc. but it’s only the Tracked 24/48 that specifically comes from RM’s Click & Drop service which can’t be accepted at a PO.
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Pip Richardson
(@PipRichardson) reported
from
Southampton, England
@PostOffice seriously can’t believe you are not allowed to lend pens out to customers because of #COVID__19 . #gooddeedforday just lent another customer my pen! She was so grateful ... #littiethings that matter !
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice @marcball90 If it's a Royal Mail service, the max compensation is £250. For certain Parcelforce services, it can go up to £2500 but be prepared for a hefty price tag.
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice No problem. Adding to my earlier point, the last posting date for surface to USA/Canada was more than 2 weeks ago. If the customer wanted to send Xmas cards that way, it wouldn't have got there until after Xmas/January. May be worth bearing in mind before talking to that branch.
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@wweLovatic4ever @PostOffice Sounds like a scam. Royal Mail would never ask you to pay £1.99 for redelivery. They would have left a card if there was a parcel that couldn't be delivered.
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@samrogersphotos @PostOffice Second class tracked is a service that doesn't exist, that's why. You have 2nd class signed for, which is not tracked but gives you confirmation of delivery. The other service that vaguely resembles your request is Tracked 48, which you cannot buy in a PO anyway.
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The Dead Pigeon Society)
(@DeadPigeonSoc) reported
from
Fareham, England
@UBn9ohogz0XOFWP @PostOffice Totally agree!! Seriously bad and ill thought out advertising tactics from the Post Office! 😡
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@_EmmaBeswick @PostOffice I may be able to help you out. A tracking no. would only be available on International Tracked & Signed or International Tracked services. Usually the tracking no. would start with RN or LB or similar. The French courier would be La Poste.
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice The reality is that there is no service that guarantees delivery in 24 hours on Parcelforce International services. Even before the pandemic, such a vision is impossible. If you read Parcelforce's website, it says delivery is from the next working day, not delivered the next day.
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Jules Field
(@JulesFM) reported
from
Southampton, England
@PostOffice They still show as an option, but when you select that particular one it then fails to appear as where you want it delivered to. Not just me, happens to others too. Other POs seem fine (e.g. Portswood down the road).
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@_bowandarrows_ @PostOffice meh... I'm done with them. there's bigger issues atm as you've probably seen recently
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice I only jumped in to that thread as you were implying to the customer that it was possible to do such a thing when every counter clerk in the country will tell you the exact opposite. Unless, by postage labels, you meant buying postage labels online which would annoy all clerks.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Tait
(@PeterTaitwrites) reported
The Post Officers workers are delighted to be cleared from all charges, but they should never have been charged! Those affected by this catastrophic failure by the PO need to be FULLY compensated for all the damage done #postoffice
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Metal Clay
(@MetalClaySchool) reported
@PostOfficeNews @PostOffice Chairman should go and look at current flagship cases. You should be ashamed as a Chairman and the CEO. Post Office management should be ashamed of their cover ups. Your legal teams should hang their heads in shame intimidating people who raise complaints. The Press are watching
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Paul Mills
(@millbo4000) reported
@fujitsu_uk @Fujitsu_Global it would help if you held your head in shame. Many post office workers have suffered the indignity of a criminal record because you couldn't code! You need to be bought to account A real disgrace #PostOfficeScandal #PostOffice
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Metal Clay
(@MetalClaySchool) reported
@PostOfficeNews @PostOffice Guess what... An Asian man with 22 years PO was sacked for Gross Misconduct. His Customer services sent out modified and incomplete customer complaints. MAN UP and take responsibility. The press will cover this man's case. I hope he gets justice.
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Andrew Singleton
(@singostokey) reported
What gets me is the Post Office knew their new accounting software had bugs and faults but they released it anyway and didn’t figure that any accounting anomalies must be down to the system but chose to blame innocent people #postoffice #courtofappeal #39postmasters
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John Swallow
(@CommandEnglish) reported
@PostOfficeNews @PostOffice And how is Fujitsu going to pay for their part in this? Do they even *** a ****?
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Ștefan Iaonco
(@DeExilio) reported
from
Copmanthorpe, England
A key issue in today’s Court of Appeal @PostOffice judgment is that PO - like some other bodies like HSE or RSPCA - acts as a Private Prosecutor. Given emerging issues with the Horizon IT system, it is more likely that a police/ @cpsuk investigation would not have led to charges
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Dan Wilson
(@wilsondan) reported
There's a worrying tone in the @PostOffice 'Horizon' story media coverage (esp on @BBCNews) that the problem was the technology. "It was the software." No! It's a story of institutional bullying, lying management, shameless cover up and self-interest. Humans are the villains.
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Nico Macdonald
(@Nico_Macdonald) reported
@adhib @nickwallis Yes, people motivated to think the worst of those whose livelihoods they shaped. The @PostOffice was allowed to be a ‘prosecuting authority’ and if one considers its history and importance, going back to the Tudors, its militant and harsh treatment of people is not so surprising.
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Alan Royston
(@pagechord) reported
@guardian I'm so delighted for these #subpostmasters, it should never have come to this. They had been tarnished as criminals, stealing from the #PostOffice, accused of theft. All lies! The Post Office did the stealing, they stole their lives. Shame on them, they should pay reparations.