Post Office Outage Report in Portsmouth, England
Problems detected
Users are reporting problems related to: total blackout, internet and e-mail.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Post Office
Post Office is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Total Blackout (61%)
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Internet (30%)
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E-mail (4%)
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Wi-fi (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@RichieTheFruit @PostOffice I think the PO should clarify that statement a little bit more. They can accept Tracked 24/48 if they are returns to online retailers ie. Amazon, H&M etc. but it’s only the Tracked 24/48 that specifically comes from RM’s Click & Drop service which can’t be accepted at a PO.
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice @marcball90 If it's a Royal Mail service, the max compensation is £250. For certain Parcelforce services, it can go up to £2500 but be prepared for a hefty price tag.
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The Dead Pigeon Society)
(@DeadPigeonSoc) reported
from
Fareham, England
@UBn9ohogz0XOFWP @PostOffice Totally agree!! Seriously bad and ill thought out advertising tactics from the Post Office! 😡
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Pip Richardson
(@PipRichardson) reported
from
Southampton, England
@PostOffice seriously can’t believe you are not allowed to lend pens out to customers because of #COVID__19 . #gooddeedforday just lent another customer my pen! She was so grateful ... #littiethings that matter !
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice No problem. Adding to my earlier point, the last posting date for surface to USA/Canada was more than 2 weeks ago. If the customer wanted to send Xmas cards that way, it wouldn't have got there until after Xmas/January. May be worth bearing in mind before talking to that branch.
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice The reality is that there is no service that guarantees delivery in 24 hours on Parcelforce International services. Even before the pandemic, such a vision is impossible. If you read Parcelforce's website, it says delivery is from the next working day, not delivered the next day.
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice I only jumped in to that thread as you were implying to the customer that it was possible to do such a thing when every counter clerk in the country will tell you the exact opposite. Unless, by postage labels, you meant buying postage labels online which would annoy all clerks.
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice You sure about that? Seeing as I work in a PO that also does the Check & Send service. The help pages on Horizon, combined with the training workbook and the booklet supplied with the form directly contradicts your statement. Even when renewing online, they still ask for photos.
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice @ellaloui_se Surely it depends on what the stated weight, actual weight and service used is? EG. If the parcel was 2nd class and both stated weight and actual weight were in the right price bracket (for example both under 2kg), would it actually matter as the price would be the same anyway?
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@PostOffice He’s talking about online returns, not labels purchased from the Click & Drop service.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@_bowandarrows_ @PostOffice meh... I'm done with them. there's bigger issues atm as you've probably seen recently
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@_EmmaBeswick @PostOffice I may be able to help you out. A tracking no. would only be available on International Tracked & Signed or International Tracked services. Usually the tracking no. would start with RN or LB or similar. The French courier would be La Poste.
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Bryn Jones🏴🇬🇧🇪🇺🏳️🌈
(@Brynwales) reported
from
East Cowes, England
@coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot
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Rangers@Bognor
(@Rangers_Bognor) reported
from
East Wittering, England
@TDisposition @PostOffice Tip for today . Never laugh at your own jokes ps your blocked 🤡
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@wweLovatic4ever @PostOffice Sounds like a scam. Royal Mail would never ask you to pay £1.99 for redelivery. They would have left a card if there was a parcel that couldn't be delivered.
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Jules Field
(@JulesFM) reported
from
Southampton, England
@PostOffice They still show as an option, but when you select that particular one it then fails to appear as where you want it delivered to. Not just me, happens to others too. Other POs seem fine (e.g. Portswood down the road).
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Philip Woods
(@Philip471) reported
from
Shanklin, England
@samrogersphotos @PostOffice Second class tracked is a service that doesn't exist, that's why. You have 2nd class signed for, which is not tracked but gives you confirmation of delivery. The other service that vaguely resembles your request is Tracked 48, which you cannot buy in a PO anyway.
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Jules Field
(@JulesFM) reported
from
Southampton, England
@PostOffice After Amzn repeatedly sending stock responses teaching me how to use pickup locations, I finally got their "the customer is well pissed off" stock response, which asked me to call them. I've explained in words of 1 syllable & they are going to look into it. Will let you know!
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Keith Mitchell
(@KeithMitchell_) reported
from
East Cowes, England
Travelling need to redirect mail from a temporary address at end of redirecting period on line @PostOffice and @RoyalMail #CustomerService appalling can’t help me complete waste of time
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Royal Mail Help
(@RoyalMailHelp) reported
@jeremy_irving Hi Jeremy, I'm really sorry about this. We are a separate company to @PostOffice who you would need to contact about the service in branch. If the item was a Tracked 24/48 one, this would need to be taken to one of our delivery offices or sent through a parcel/postbox. >Mayah
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Phil Lewis
(@PhilLew97274836) reported
@PostOffice can you train your posties to use doorknockers please. Idiot wafting feebly at our door this morning. Just about heard him, got to the door just as he got back in his van and drove off. Now I have to pay for redelivery.
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Sandra Scheetz Wise
(@SandraScheetz1) reported
@POTUS i am asking for help for the US Postoffice mt mail in western NC has been delayed by a month. My bills are being affected and I have excellent credit but won't if something isn't done. :(
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linda smith
(@lindasm84462089) reported
@PostOffice @dasmithofficial Hi David the sorry you get means nothing ,,I was Assaulted in their Plymouth Store and the Staff failed to follow Protocall because their Equipment was broken ,, And they wanted to cover it up I would have had a 100% conviction to the other person but due to WHSmith's its not so
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Siân Davis
(@siany_d) reported
@PostOffice Why though? Its not a post office service so why does it need to be persued?
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florasgranny
(@florasgranny) reported
@PostOffice Think someone your end tweeked something as seems be working again now. Thank you though will make a note of that number in case of any other problems.
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Siân Davis
(@siany_d) reported
@PostOffice @tim_walpole Photocopying isnt a post office service
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David
(@dasmithofficial) reported
@PostOffice It was around midday today and I find that a 45 minute plus wait to get a stamp got a letter is totally unacceptable. I also feel that is was unfair the sole member of staff having to deal with so many people and having no support! Shame on the management or lack of!
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kim
(@soarinwebber) reported
@PostOffice there’s no tracking or reference number on my receipt i’ve not lost anything and it hasn’t been ripped of either plz help
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Owen Boswarva
(@owenboswarva) reported
@lizlaineuk @commonslibrary @PostOffice Thanks. Come to think of it Post Office Ltd is also subject to FOI, as it's Government-owned. (Only Royal Mail was privatised.) Other organisations may have copies but the problem is likely to be that PO's commercial interests can be advanced to prevent dissemination of the data.