Post Office

Post Office Outage Report in Portsmouth, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Portsmouth, England 11/03/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Total Blackout (25%)

    Total Blackout (25%)

  3. Wi-fi (19%)

    Wi-fi (19%)

  4. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @wweLovatic4ever @PostOffice Sounds like a scam. Royal Mail would never ask you to pay £1.99 for redelivery. They would have left a card if there was a parcel that couldn't be delivered.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice The reality is that there is no service that guarantees delivery in 24 hours on Parcelforce International services. Even before the pandemic, such a vision is impossible. If you read Parcelforce's website, it says delivery is from the next working day, not delivered the next day.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @marcball90 If it's a Royal Mail service, the max compensation is £250. For certain Parcelforce services, it can go up to £2500 but be prepared for a hefty price tag.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice I only jumped in to that thread as you were implying to the customer that it was possible to do such a thing when every counter clerk in the country will tell you the exact opposite. Unless, by postage labels, you meant buying postage labels online which would annoy all clerks.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @ellaloui_se Surely it depends on what the stated weight, actual weight and service used is? EG. If the parcel was 2nd class and both stated weight and actual weight were in the right price bracket (for example both under 2kg), would it actually matter as the price would be the same anyway?

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @RichieTheFruit @PostOffice I think the PO should clarify that statement a little bit more. They can accept Tracked 24/48 if they are returns to online retailers ie. Amazon, H&M etc. but it’s only the Tracked 24/48 that specifically comes from RM’s Click & Drop service which can’t be accepted at a PO.

  • JulesFM Jules Field (@JulesFM) reported from Southampton, England

    @PostOffice After Amzn repeatedly sending stock responses teaching me how to use pickup locations, I finally got their "the customer is well pissed off" stock response, which asked me to call them. I've explained in words of 1 syllable & they are going to look into it. Will let you know!

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @_EmmaBeswick @PostOffice I may be able to help you out. A tracking no. would only be available on International Tracked & Signed or International Tracked services. Usually the tracking no. would start with RN or LB or similar. The French courier would be La Poste.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice You sure about that? Seeing as I work in a PO that also does the Check & Send service. The help pages on Horizon, combined with the training workbook and the booklet supplied with the form directly contradicts your statement. Even when renewing online, they still ask for photos.

  • JulesFM Jules Field (@JulesFM) reported from Southampton, England

    @PostOffice They still show as an option, but when you select that particular one it then fails to appear as where you want it delivered to. Not just me, happens to others too. Other POs seem fine (e.g. Portswood down the road).

  • Brynwales Bryn Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺🏳️‍🌈 (@Brynwales) reported from East Cowes, England

    @coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot

  • Rangers_Bognor Rangers@Bognor (@Rangers_Bognor) reported from East Wittering, England

    @TDisposition @PostOffice Tip for today . Never laugh at your own jokes ps your blocked 🤡

  • PipRichardson Pip Richardson (@PipRichardson) reported from Southampton, England

    @PostOffice seriously can’t believe you are not allowed to lend pens out to customers because of #COVID__19 . #gooddeedforday just lent another customer my pen! She was so grateful ... #littiethings that matter !

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice He’s talking about online returns, not labels purchased from the Click & Drop service.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice No problem. Adding to my earlier point, the last posting date for surface to USA/Canada was more than 2 weeks ago. If the customer wanted to send Xmas cards that way, it wouldn't have got there until after Xmas/January. May be worth bearing in mind before talking to that branch.

  • DeadPigeonSoc The Dead Pigeon Society) (@DeadPigeonSoc) reported from Fareham, England

    @UBn9ohogz0XOFWP @PostOffice Totally agree!! Seriously bad and ill thought out advertising tactics from the Post Office! 😡

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @samrogersphotos @PostOffice Second class tracked is a service that doesn't exist, that's why. You have 2nd class signed for, which is not tracked but gives you confirmation of delivery. The other service that vaguely resembles your request is Tracked 48, which you cannot buy in a PO anyway.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @_bowandarrows_ @PostOffice meh... I'm done with them. there's bigger issues atm as you've probably seen recently

  • KeithMitchell_ Keith Mitchell (@KeithMitchell_) reported from East Cowes, England

    Travelling need to redirect mail from a temporary address at end of redirecting period on line @PostOffice and @RoyalMail #CustomerService appalling can’t help me complete waste of time

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • wayneca22548853 wayne carr (@wayneca22548853) reported

    @PostOffice Well usually if you put a complaint into somewhere you usually find out the resolution to your complaint,but judging from your attitude in the response 'what further is it you are wanting to know,' you have no customer service attributes either.

  • PFYP_Jeff PowerForYourProduct Ltd (@PFYP_Jeff) reported from Dudley, England

    Appalling service from @postoffice. Sent me text saying delivery 1108-1508hrs and then turned up at 0759hrs whilst I was out. Trying to rearrange nightmare.

  • tweekerbear Tweek R Bear (@tweekerbear) reported

    @samg44667 That would do it!! Smh... even our small postoffice is silly slow right now..

  • PAMMYW68 pamela wallace (@PAMMYW68) reported

    @PostOffice complaint re telecomms support to vulnerable father in law. Really poor customer service. Who can I contact urgently. Support on phone has been below adequate for someone who lives alone with only a landline which has the same fault again

  • csnevs Craig Stevens (@csnevs) reported

    @PostOffice @RoyalMailHelp Point is you are promising a service you can’t fulfill if your delivery is handled by a partner that is out of control

  • JaniRoushan Roushan Jani (@JaniRoushan) reported

    @PostOffice @EastRegionBihar Sir The post man of SASARAM City is not delivered my Adhar Card which was applied by One month ago.. even not delivered our parcel too. When we go their then handover to us, Why ?? Plz look this issue . Thanks

  • noor4_abd N (@noor4_abd) reported

    @PostOffice I have not had an update regarding my complaint - when will I get an update?

  • FredGolightly Fred Golightly (@FredGolightly) reported

    @PostOffice is it possible to get my email confirmed on the po broadband site? Every login it asks me to confirm via a link to email but it never arrives and I don't want to be charged paper billing

  • macmeonly buggrit (@macmeonly) reported

    @SarahJa28484793 @PostOffice @TVNaga01 The Post Office and Royal Mail are two separate organisations. Just to let you know who to blame next. The Amazon service is good, but unregulated by the government - hence they get away with slave labour.

  • BloggsJon Jon Bloggs (@BloggsJon) reported

    @PostOffice Trouble is they do not always pay their staffs overtime. However their bigger problem is their competitor's work up to 21:00hrs Seven Days a week. They are still living in their Unionised past, if they want to survive they need to change