Post Office Outage in Portsmouth, England

@PostOffice After Amzn repeatedly sending stock responses teaching me how to use pickup locations, I finally got their "the customer is well pissed off" stock response, which asked me to call them. I've explained in words of 1 syllable & they are going to look into it. Will let you know!

@PostOffice They still show as an option, but when you select that particular one it then fails to appear as where you want it delivered to. Not just me, happens to others too. Other POs seem fine (e.g. Portswood down the road).

@PostOffice Good Morning, yesterday in your Southampton (Above Bar St) branch, I experienced some terrible customer service from one of your clerks on booth 2 at 12:50. She couldn’t be anymore rude because I misheard what she said. Customer service training I suggest is needed!

@PostOffice Tried to collect a parcel last night about 8:30pm from one of your branches - advertised as open to 10pm - and I was told by the adjoining shop staff they couldn’t help. I specifically had my parcel delivered there (a Very order) so I could collect at my convenience!

@PostOffice Is there any way of ordering more orange Drop & Go bags? I work at the Shanklin branch (1229354) and we’ve had a sudden increase in customers signing up for the service and not enough bags to go around. Is there an order code available or do we have to contact NBSC?

@GBGplc why is it your ID check asks for driving licence valid from date but the @PostOffice say it has to be driving licence issue date. Took a day off, 30 minute each way drive and parking money. Look forward to you resolving this ASAP. #customerexperience

Lost my wallet #sadface, had to order card replacements. @lloyds were super easy online, @PostOffice also good online. @AmexUK disappointed with a number of broken links, then an automated phone service asking impossible questions. Their operator was good, though.

@PostOffice what disgusting, rude and arrogant service at your branch in Eastleigh - never before have I felt so belittled #Disgusting #rude #avoid

@PostOffice Nope, the entire counter was closed with blinds pulled down.

post office on tremont Ave needs to shut down @PostOffice

@PostOffice It's the cricklade post office, supposed to be open til 8 and I got there about 6.05. Not an uncommon occurrence either, just say it's staffing issues but the missed item cards always say collection until 8. Doesn't open til 8 at all on a Saturday or Sunday ever

@PostOffice it’s absolutely awful service and that branch needs some serious investigation as this is not the first issue people have had with them. There were 3 other sets of customers also wanting to use the branch who were most displeased at its closure, some of them quite elderly.

@PostOffice @RoyalMailHelp @RoyalMail items to the branch. The problem is that YOUR branch has decided not to bother opening, for no apparent reason. So the fly in the ointment, and the broken link in the chain is YOUR company. To wash your hands of the situation is unacceptable as it’s YOUR branch that’s caused

@PostOffice I will be calling them but they're not helpful and nothing gets done. I'll have to cancel

@YodelOnline are too cowardice to even respond to my complaints. never had this issue with @Hermesparcels @PostOffice . #BinYodel

@PostOffice This man seems to be in charge, very bad attitude, very rude to me.

@PostOffice They were meant to come last week 12th July, then changed the date without any notice to Monday, then Tues and now today but they still have not turned up! I demand compensation and will be cancelling this poor service.

No communication allowed No explanation allowed Insult, shout, blame, leave immediately, or call the police I am the one who wants to call the police. Your employees treat customers rudely @PostOffice @PostOfficeNews