Post Office

Post Office Outage Report in Cowes, Isle of Wight, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Cowes, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Cowes, Isle of Wight, England 12/14/2024 21:55

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Wi-fi (28%)

    Wi-fi (28%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Phone (6%)

    Phone (6%)

Community Discussion

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Post Office Issues Reports Near Cowes, England

Latest outage, problems and issue reports in Cowes and nearby locations:

  • KeithMitchell_ Keith Mitchell (@KeithMitchell_) reported from East Cowes, England

    Travelling need to redirect mail from a temporary address at end of redirecting period on line @PostOffice and @RoyalMail #CustomerService appalling can’t help me complete waste of time

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice He’s talking about online returns, not labels purchased from the Click & Drop service.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice No problem. Adding to my earlier point, the last posting date for surface to USA/Canada was more than 2 weeks ago. If the customer wanted to send Xmas cards that way, it wouldn't have got there until after Xmas/January. May be worth bearing in mind before talking to that branch.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice The reality is that there is no service that guarantees delivery in 24 hours on Parcelforce International services. Even before the pandemic, such a vision is impossible. If you read Parcelforce's website, it says delivery is from the next working day, not delivered the next day.

  • JulesFM Jules Field (@JulesFM) reported from Southampton, England

    @PostOffice They still show as an option, but when you select that particular one it then fails to appear as where you want it delivered to. Not just me, happens to others too. Other POs seem fine (e.g. Portswood down the road).

  • ShellLovesCats Shell. Ice Skating Is The Best (@ShellLovesCats) reported from Lymington, England

    @PostOffice is there a known issue with post office broadband? Went down half hr ago, comes back briefly few mins at most with weak signal then gone again

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice I only jumped in to that thread as you were implying to the customer that it was possible to do such a thing when every counter clerk in the country will tell you the exact opposite. Unless, by postage labels, you meant buying postage labels online which would annoy all clerks.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @marcball90 If it's a Royal Mail service, the max compensation is £250. For certain Parcelforce services, it can go up to £2500 but be prepared for a hefty price tag.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @RichieTheFruit @PostOffice I think the PO should clarify that statement a little bit more. They can accept Tracked 24/48 if they are returns to online retailers ie. Amazon, H&M etc. but it’s only the Tracked 24/48 that specifically comes from RM’s Click & Drop service which can’t be accepted at a PO.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @_EmmaBeswick @PostOffice I may be able to help you out. A tracking no. would only be available on International Tracked & Signed or International Tracked services. Usually the tracking no. would start with RN or LB or similar. The French courier would be La Poste.

  • JulesFM Jules Field (@JulesFM) reported from Southampton, England

    @PostOffice After Amzn repeatedly sending stock responses teaching me how to use pickup locations, I finally got their "the customer is well pissed off" stock response, which asked me to call them. I've explained in words of 1 syllable & they are going to look into it. Will let you know!

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice You sure about that? Seeing as I work in a PO that also does the Check & Send service. The help pages on Horizon, combined with the training workbook and the booklet supplied with the form directly contradicts your statement. Even when renewing online, they still ask for photos.

  • PipRichardson Pip Richardson (@PipRichardson) reported from Southampton, England

    @PostOffice seriously can’t believe you are not allowed to lend pens out to customers because of #COVID__19 . #gooddeedforday just lent another customer my pen! She was so grateful ... #littiethings that matter !

  • Brynwales Bryn Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺🏳️‍🌈 (@Brynwales) reported from East Cowes, England

    @coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @samrogersphotos @PostOffice Second class tracked is a service that doesn't exist, that's why. You have 2nd class signed for, which is not tracked but gives you confirmation of delivery. The other service that vaguely resembles your request is Tracked 48, which you cannot buy in a PO anyway.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @_bowandarrows_ @PostOffice meh... I'm done with them. there's bigger issues atm as you've probably seen recently

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @wweLovatic4ever @PostOffice Sounds like a scam. Royal Mail would never ask you to pay £1.99 for redelivery. They would have left a card if there was a parcel that couldn't be delivered.

  • Philip471 Philip Woods (@Philip471) reported from Shanklin, England

    @PostOffice @ellaloui_se Surely it depends on what the stated weight, actual weight and service used is? EG. If the parcel was 2nd class and both stated weight and actual weight were in the right price bracket (for example both under 2kg), would it actually matter as the price would be the same anyway?

  • DeadPigeonSoc The Dead Pigeon Society) (@DeadPigeonSoc) reported from Fareham, England

    @UBn9ohogz0XOFWP @PostOffice Totally agree!! Seriously bad and ill thought out advertising tactics from the Post Office! 😡

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • rickynow Andrew Cooper (@rickynow) reported

    @SusiesTreasure @PostOffice @RoyalMail The last few things from Hermes and even yodel have been fine. I had a bad experience with Hermes one time where the driver claimed to have delivered to me and falsified my signature on the electronic pad thing they had.

  • thelistlesslime Archie Lime (@thelistlesslime) reported

    @gouldina @PostOffice OK, they can't really store your card number unless it is on a PCIDSS audited system....or they have **** systems that don't actually interact with the back end....or they don't trust either as a form of ID&V.

  • thelistlesslime Archie Lime (@thelistlesslime) reported

    @gouldina @PostOffice Then it appears that it is either no interaction or not trusting it as a true ID&V. At this point I have to make it clear I didn't design it [this is a regular caveat when talking about systemic IT issues]

  • MarkWhi69169436 Mark Whittaker (@MarkWhi69169436) reported

    @ian_straughan @gospeloak8 @PostOffice In any form of dispute we are encouraged to try and resolve issues directly with whom you have a complaint with they. Once a legal case has been accepted then the matter remains in that legal bubble So we are entitled to explore all options available until, Legal action. Carry on

  • PostOfficeNews Post Office News (@PostOfficeNews) reported

    @laurieheykoop @PostOffice Hi Laurie, That's not our website. This is a known scam and we recommend reporting it right away. We would never contact you about a delivery, as this would be from Royal Mail only, and would generally be in the form of a card through your letter box. - Tom

  • Safa_a_h Safa H (@Safa_a_h) reported

    @PostOffice East Ham branch is ridiculous!! I wanted for 40 mins with a 10 month old baby to return a parcel where only one person was at the counter and all the self service tills closed! Can you please sort it out! My baby cried his eyes out!

  • tnrowawau Lauren (@tnrowawau) reported

    Assuming @PostOffice is shooting a hidden camera show because the woman at my local convenience store PO country just asked me to hold my phone up because the QR code was upside down 🙃

  • londonbusmap Mike Harris (@londonbusmap) reported

    @PostOffice I am in the Wickford Williwdale post office and she is a still refusing to give me a proof of posting on two items that I have to post. I have raised this complaint over a week ago. Why are you still allowing the manager to not give a proof of posting?

  • adam_ainsworth Adam Ainsworth (@adam_ainsworth) reported

    @PostOffice Your counter service in Costcutter, Burnthouse Lane, Exeter is an absolute disgrace. They just close it up whenever they want and the rude, unprofessional staff don't even appear sorry. I spent half my lunch break on a wasted trip to post a Fathers' Day card.

  • joshire7_joanna Joanna (@joshire7_joanna) reported

    @PostOffice have you travel card am aboard and your 24 hour line is not working been trying to get through for over an hour now no one answering!! Can you assist