Post Office Outage Report in Cowes, Isle of Wight, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Cowes, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Total Blackout (60%)
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Internet (31%)
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E-mail (6%)
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Wi-fi (1%)
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Phone (1%)
Community Discussion
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Post Office Issues Reports Near Cowes, England
Latest outage, problems and issue reports in Cowes and nearby locations:
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Philip Woods (@Philip471) reported from Shanklin, England
@_EmmaBeswick @PostOffice I may be able to help you out. A tracking no. would only be available on International Tracked & Signed or International Tracked services. Usually the tracking no. would start with RN or LB or similar. The French courier would be La Poste.
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice He’s talking about online returns, not labels purchased from the Click & Drop service.
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice No problem. Adding to my earlier point, the last posting date for surface to USA/Canada was more than 2 weeks ago. If the customer wanted to send Xmas cards that way, it wouldn't have got there until after Xmas/January. May be worth bearing in mind before talking to that branch.
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice @ellaloui_se Surely it depends on what the stated weight, actual weight and service used is? EG. If the parcel was 2nd class and both stated weight and actual weight were in the right price bracket (for example both under 2kg), would it actually matter as the price would be the same anyway?
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Philip Woods (@Philip471) reported from Shanklin, England
@wweLovatic4ever @PostOffice Sounds like a scam. Royal Mail would never ask you to pay £1.99 for redelivery. They would have left a card if there was a parcel that couldn't be delivered.
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Shell. Ice Skating Is The Best (@ShellLovesCats) reported from Lymington, England
@PostOffice is there a known issue with post office broadband? Went down half hr ago, comes back briefly few mins at most with weak signal then gone again
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice The reality is that there is no service that guarantees delivery in 24 hours on Parcelforce International services. Even before the pandemic, such a vision is impossible. If you read Parcelforce's website, it says delivery is from the next working day, not delivered the next day.
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The Dead Pigeon Society) (@DeadPigeonSoc) reported from Fareham, England
@UBn9ohogz0XOFWP @PostOffice Totally agree!! Seriously bad and ill thought out advertising tactics from the Post Office! 😡
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice @marcball90 If it's a Royal Mail service, the max compensation is £250. For certain Parcelforce services, it can go up to £2500 but be prepared for a hefty price tag.
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Keith Mitchell (@KeithMitchell_) reported from East Cowes, England
Travelling need to redirect mail from a temporary address at end of redirecting period on line @PostOffice and @RoyalMail #CustomerService appalling can’t help me complete waste of time
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Bryn Jones🏴🇬🇧🇪🇺🏳️🌈 (@Brynwales) reported from East Cowes, England
@coldhardfacts7 @PostOffice @DVLAgovuk Richard I asked a question I didn't require abuse #idiot
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice You sure about that? Seeing as I work in a PO that also does the Check & Send service. The help pages on Horizon, combined with the training workbook and the booklet supplied with the form directly contradicts your statement. Even when renewing online, they still ask for photos.
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Philip Woods (@Philip471) reported from Shanklin, England
@RichieTheFruit @PostOffice I think the PO should clarify that statement a little bit more. They can accept Tracked 24/48 if they are returns to online retailers ie. Amazon, H&M etc. but it’s only the Tracked 24/48 that specifically comes from RM’s Click & Drop service which can’t be accepted at a PO.
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Jules Field (@JulesFM) reported from Southampton, England
@PostOffice After Amzn repeatedly sending stock responses teaching me how to use pickup locations, I finally got their "the customer is well pissed off" stock response, which asked me to call them. I've explained in words of 1 syllable & they are going to look into it. Will let you know!
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Pip Richardson (@PipRichardson) reported from Southampton, England
@PostOffice seriously can’t believe you are not allowed to lend pens out to customers because of #COVID__19 . #gooddeedforday just lent another customer my pen! She was so grateful ... #littiethings that matter !
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Philip Woods (@Philip471) reported from Shanklin, England
@samrogersphotos @PostOffice Second class tracked is a service that doesn't exist, that's why. You have 2nd class signed for, which is not tracked but gives you confirmation of delivery. The other service that vaguely resembles your request is Tracked 48, which you cannot buy in a PO anyway.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England
@_bowandarrows_ @PostOffice meh... I'm done with them. there's bigger issues atm as you've probably seen recently
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Jules Field (@JulesFM) reported from Southampton, England
@PostOffice They still show as an option, but when you select that particular one it then fails to appear as where you want it delivered to. Not just me, happens to others too. Other POs seem fine (e.g. Portswood down the road).
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Philip Woods (@Philip471) reported from Shanklin, England
@PostOffice I only jumped in to that thread as you were implying to the customer that it was possible to do such a thing when every counter clerk in the country will tell you the exact opposite. Unless, by postage labels, you meant buying postage labels online which would annoy all clerks.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Toby Bridges (@TobyBridges) reported
@PostOffice It’s just a mess! Spoken to numerous ppl/companies no one can help so rang directly and then got cut off but it takes ages to get back through. You seem to have switched underwriters - I haven’t got time to sit on telephone waiting for what should be simple answer!!
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Bell530 (@wrecky_mec) reported
@BBCLookNorth It's no wonder the #PostOffice is losing money, I avoid using them unless I've no choice nowadays. Too expensive, slow and should run 7days/week.
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Sri Rakesh (हिन्दुस्तानी) (@OmmRakesh) reported
@BSNLCorporate @BSNL_OR @AshwiniVaishnaw Sir 🙏, Cust-ID:3008369670 Acc-No:8008603453 In our locality internet/phone network get interrupted several times a day by BSNL. PostOffice,Bank,School,IT employees & students r affected badly. Plz help us to provide a permanent sol.
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Alexander ✍ (@athartwork) reported
Checked tracking on a parcel sent to Sweden full of originals and apparently its destination is Switzerland? RM told me it isnt their problem and I should speak to the post office who then told me they don't know what to do. Where do I even go from here @RoyalMailHelp @PostOffice
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Tim (@TBowphotography) reported
@PostOffice Hi, i have a Travel card but the app has not been working for the last few days so i can’t check how much money i have left on it! So i can’t really use it properly, what’s the solution here? and is the app down and soon to be resolved?
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Harry Munro (@harryjmunro) reported
@PostOffice I think you could really benefit from offering a service to wrap/parcel up an item for customers at your branches. You sell packaging but it's not clear whether customers need to bring tape, scissors, etc. So uncertainty puts off just showing up with an item to post.
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Clare Scott (@ClareSc43725739) reported
@PostOffice Tim, it's been two weeks since you said I'd receive my post office account refund. I still don't have it. Who do I speak to regarding this? I have no choice but to log a formal complaint!
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Christopher Hackett (@Chris_Hackett) reported
@rsmck @PostOffice The quality of service is very variable especially for newer locations. I've been told it was "impossible" to get proof of posting as a stamp was already on the letter. Yet walked into another post office with life long staff and walked away in 20 seconds with "impossible" proof.
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keith (@keimiles) reported
@PostOffice Brilliant post office cheque in for Barclays when machine failed and zero staff to help
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Sri Rakesh (हिन्दुस्तानी) (@OmmRakesh) reported
@BSNLCorporate @BSNL_OR @AshwiniVaishnaw Sir 🙏, Cust-ID:3008369670 In our locality internet/phone network get interrupted several times a day by BSNL. PostOffice,Bank,School,IT employees & students r affected badly. Plz help us to provide a permanent sol.