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Santander

Santander status: access issues and outage reports

Some problems detected

Users are reporting problems related to: transactions, mobile app and login.

Full Outage Map
  • Santander generated 1 outage signal in the last 24 hours around Upminster, including 1 direct report.
  • The most common problems reported in this area mention Mobile App.
  • The most recent signal from this area was received Jul 1, 11:05 PM GMT+1.
  • 100% Mobile App (100%)

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 1: Problems at Santander

Santander is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Upminster, England

The most recent Santander outage reports came from the following cities: Newham.

CityProblem TypeReport Time
Newham Mobile App 35 minutes ago
Dartford Transactions 4 months ago
Ilford Website 4 months ago
Romford Website 7 months ago
Gravesend Mobile App 7 months ago
Newham Website 9 months ago

Nearby cities with recent reports

Newham

1 recent signals

35 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • t_saviour
    Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • danhaylett
    Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • LeighBristow
    Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • KingmanSimon
    simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • MarkThorley1
    Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AdvanceBjj
    Andy Travis (@AdvanceBjj) reported

    @santanderuk I need some help on an issue…I closed my account with you in June 2025 which was all finished as I live in Indonesia. However I have just had a refund for a UK purchase actioned and they have refunded to the original card…now closed? What now?

  • joolsparker
    Jools Parker (@joolsparker) reported

    Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

  • Adey22
    Aidy (@Adey22) reported

    @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?

  • jmanellis
    Jordz🇯🇲🇬🇧 (@jmanellis) reported

    @santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore

  • alan7408
    Alan Santos (@alan7408) reported

    @santanderuk Thanks for quick reply. It is ringing but without answer! No even the automatic answer is working

  • ADUK2025
    ADUK2025 (@ADUK2025) reported

    @BROKENBRITAIN0 My bank app wants this from me to use it already. @santanderuk They can **** off.

  • DavidMoss315
    Dave Moss (@DavidMoss315) reported

    @santanderuk applied for an Edge Credit Card and asked that the credit limit from my 123 card be transferred over. Told in branch this wouldn't be a problem. Two weeks later after numerous calls/ assurances it would be done I'm still waiting. Getting beyond a joke now.

  • LeeBee39
    Lee Bee 💙💙💙 (@LeeBee39) reported

    @santanderuk clearly in either a cyber attack or major infrastructure issues! What is it? Your customers NEED to know - especially when one of your junior fraud callers said YES you are undergoing a cyber incident! Want me to post more of the call?

  • MrEko_Lost
    Mr Eko (@MrEko_Lost) reported

    @hnjsamuels @santanderuk @santanderuk rubbish service

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    Imagine not being able to get your medication for your disability because @santanderuk decided to block your bank 6 days ago regardless of having the documents they asked for same day. Lazy scamming disgusting company