Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Upminster, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Upminster, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Upminster, England
The most recent Santander outage reports came from the following cities: Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Mobile App | 2 months ago |
|
Dartford
|
Transactions | 5 months ago |
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Ilford
|
Website | 5 months ago |
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Romford
|
Website | 8 months ago |
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Gravesend
|
Mobile App | 9 months ago |
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Newham
|
Website | 11 months ago |
Community Discussion
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Santander Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
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Paul Cook (@t_saviour) reported from Romford, England@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Dan Haylett (@danhaylett) reported from Great Baddow, England@PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’
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Johnny Douglas (@revjdouglas) reported from Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Mark Thorley (@MarkThorley1) reported from Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Damien McCrystal (@DamienMcCrystal) reported@santanderuk An unmoving queue at 3.15pm. No indication of service available. If you can’t serve after a certain time, make it clear, put up a sign. Deal with customers clearly and efficiently instead of wasting their time. Don’t treat people like **** because they’re poor and inarticulate.
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Edward Terry (@iamedterry) reported@santanderuk I think you should review that. When they take 8+ hours to respond, then tell you they’re multitasking so might not respond immediately, but expect you to drop everything in your life to respond is a bit unreasonable. My experience = chat support is a waste of time.
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Otis, Flash & Rainbow Benji & Charlie🌈 (@Otis_labrador) reportedMum is regretting changing bank account to @santanderuk The app crashes every time she tries to verify her ID. The AI chat can't help. Over 50 mins on hold to speak to the call centre then they hung up 🤬 Of course the nearest branch only opens once a week when Mum is at work.
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From The Land Of The Midnight Sun (@thenobbs) reported@santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.
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Laura odell (@lauraodell13) reported@santanderuk I have been trying to contact customer service for a few days now, my account has been blocked. Please can someone contact me asap
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Francis Kinsler (@fdkin1) reported@santanderuk branch in Oxford. More like a coffee shop than a branch. Directed upstairs to wait and left for ages. This does not add value to the end customer. Wtf have you done? 🤔🙄😔😡
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Hendondave (@Hendondave) reported@1Nicdar Banks have forgotten that they are there – first and foremost – to serve customers. Of course, what they do is make grotesque profits. I had to have dealings with @santanderuk at the start of the month and it was an awful experience. Even worse, they didn’t care how upset I was.
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Tim B. (@The_Swell_Shark) reported@santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍
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ANDREW JAMES BRINKMAN (@monounio) reportedIt’s a contingency to use my money to make war! When I have earnt that saving lives! Lock down Santander please 🙏🏻. @santanderuk
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Michael Edmund Kelly (@Gridstip) reported@JustEatUK @McDonaldsUK It's quite alright Presumably my @SantanderUK account will be refunded for the missing 🍟chips so all's well that ends well It's worth mentioning that the printed 🧾 receipts attached to the delivered package indicate not insignificant printing 🖨 problems Some information absent