Santander

Is Santander down in Upminster, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Upminster, Greater London, England 02/28/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonbritton10 Jon Britton (@Jonbritton10) reported

    After over 20 years with our mortgage provider @santanderuk without ever missing a payment or late payment they can’t help us out for just one month!

  • Lee_Suffolk Lee (@Lee_Suffolk) reported

    You’d think @santanderuk would put a tweet out to explain to customers what’s happening. Not great customer service.

  • Lee_Suffolk Lee (@Lee_Suffolk) reported

    @hevssxx @Emwaar98 @santanderuk Yes the same problem. Thanks for responding. Glad to know it’s not just me.

  • ExpediaUK ExpediaUK (@ExpediaUK) reported

    @TanookiLiam @santanderuk Hi Liam, sorry to hear your refund has been delayed. If you would like to speak to a member of our customer service team then please send a DM to @ExpediaHelp.

  • hevssxx Heather Manson (@hevssxx) reported

    @Emwaar98 @Lee_Suffolk @santanderuk Me too! Super slow and payment didn't process.

  • Colm1984 Colm Gordon (@Colm1984) reported

    @santanderuk getting hung up on, first class customer service.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported

    …and mobile banking/app ‘ease’ (40%). I can’t speak for @santanderuk but I can’t believe *anyone* would switch to @HSBC_UK for any of those reasons. Their app is dire, customer service mediocre and online banking bare bones.

  • crazywithtwins Emma (@crazywithtwins) reported

    Anyone else having a problem with @santanderuk? I can use my card for contractless no problem. But every online payment I've tried to make in the last 3 days has failed. I keep having to transfer money to another bank and pay from the other bank. Getting on my nerves now.

  • kulsingh90 •Kully• (@kulsingh90) reported

    @Lee_Suffolk @santanderuk Yes can't login on app or online for some reason

  • SamChappatte Sam Chappatte (@SamChappatte) reported

    @santanderuk is a terrible customer experience! No wonder they are being disrupted by the likes of @monzo