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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Upminster, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Upminster, England

The most recent Santander outage reports came from the following cities: Newham.

CityProblem TypeReport Time
Newham Mobile App 2 months ago
Dartford Transactions 6 months ago
Ilford Website 6 months ago
Romford Website 8 months ago
Gravesend Mobile App 9 months ago
Newham Website 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • LeighBristow
    Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • danhaylett
    Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • MarkThorley1
    Mark Thorley (@MarkThorley1) reported from Blackheath, England

    @santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!

  • KingmanSimon
    simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • t_saviour
    Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • Webbo2306
    Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • omgitsmaks
    Maks (@omgitsmaks) reported

    Dear @santanderuk - are your phone support people asleep?

  • The_Swell_Shark
    Tim B. (@The_Swell_Shark) reported

    @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk I have zero faith or trust that anyone will be in contact, I suspect I’ll be proven right - for 2 days you’ve blocked all my banking access so that you can do extra checks for a low value payment and not told be what’s going on - appalling service

  • UrmstonMeadows
    Urmston Meadows (@UrmstonMeadows) reported

    @santanderuk - we'll put your fees up but don't worry, the service will be even worse

  • andyparsons3
    AP (@andyparsons3) reported

    Under FCA’s Consumer Duty @santanderuk UK has a duty to avoid causing foreseeable harm and provide timely support. +4 hours locked out of a fee-paying account over a small euro payment, with zero communication, fails both tests. Formal complaint logged. @financialombuds @WhichUK

  • Midnight_x83
    . (@Midnight_x83) reported

    @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

  • vibedcoder
    Lee Hayward (@vibedcoder) reported

    @santanderuk holding my accounts hostage on the mobile banking app. Until I provide them with a bunch of personal information they have no right asking for. It's finally happening. Just as the conspiracy theorists warned. Santander want to know how much money I make, employment status, photo ID, national insurance number etc. Wonder if they'll cut me off from my money if I keep refusing? They already restricted my access to the mobile app. I've been with them for over 20 years, they can see where my money is coming from and going to, they already have my up to date information... So why all of a sudden do they want me to fill out an online form like I'm some kind of suspect? ****.

  • StumpyRabbitt
    Stumpysaurus🦖KPSS (@StumpyRabbitt) reported

    I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

  • ElznGaz
    Bonnie🫡and Clyde 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ElznGaz) reported

    @santanderuk have you a problem updating balances after transfers ?

  • neilwaring1
    Traffic Hombre (@neilwaring1) reported

    @santanderuk pop up on app that you have to give more details who is owned by a 3rd party, elderly family member who can't do this and a phone call too yourselves with no help given #poorservice#notelderlyfriendly#responseisrequired🤯🤯🤯