Santander

Is Santander down in Upminster, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Upminster, Greater London, England 12/09/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Upminster, Greater London, England

The most recent Santander outage reports came from the following cities: London and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App
United KingdomNewham Website
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

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Santander Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @santanderuk Hi there, i've been waiting on the phone for over twenty mins now. Waiting to talk mortgages. This is bad. Poor customer service and does look good moving forwards. @santanderukhelp

  • john_moysen John Moysen (@john_moysen) reported

    @santanderuk Apparently they no longer answer phone calls no matter how urgent the problem! How do I transfer my business to another bank?

  • MAK_Autohaus Mohammed Khan محمد خان (@MAK_Autohaus) reported

    @santanderuk do you offer a webchat service?? I generally use online banking, but my query can be dealt with online so subsequently called the customer service number after a 28 min wait. Handler answered, said hello and a second later, hung up. 👎

  • michellemsk11 Michelle 💙 (@michellemsk11) reported

    @santanderuk why do your branches open their doors at 9.30? There were staff standing around the Orpington High Street branch at 9am today when I thought you were open. It’d be more convenient to working people to open branches at 9am

  • SJD5555 Sarah (@SJD5555) reported

    Due to complete tomorrow but @santanderuk had a last minute request before releasing funds and now being told our family including our toddler may end up homeless because will still need to leave our house, help somebody #santander

  • Sue62892930 Sue (@Sue62892930) reported

    For some reason Santander has frozen our account we need to make a payment and my husband has been on the phone on hold to security for 1 hour 13 minutes and counting. What sort of customer help is this, we need to get to our money @santanderukhelp @santanderuk

  • WarrenParish Warren Parish (@WarrenParish) reported

    Could banks make it anymore difficult to deal with a person!!! @santanderuk @santanderukhelp all I want to do is speak to someone in a branch but no one answers the phone its apparently an impossible task and you close your branches at 4.30pm which is ridiculous!!!!!

  • 86Wils Stacy Cain (@86Wils) reported

    @santanderuk terrible service. 20 minutes on hold to be told I can't make an appointment to see anyone or open an account online or the phone!

  • itsMoffat Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@itsMoffat) reported

    I know it’s all about digital solutions first now, but it’s just taken me 6 minutes to get through the IVR to @santanderuk @santanderukhelp cause I need to perform a service that can’t be done online. Not a great experience.

  • katieb2008 Katie Barrett (@katieb2008) reported

    @santanderuk @mortgage_key My house purchase is due to complete today and is now looking like it’s going to fall through because of poor service and what looks like deception from one of you. Which is it?