Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: transactions, mobile app and login.
Full Outage Map
- Santander generated 1 outage signal in the last 24 hours around Upminster, including 1 direct report.
- The most common problems reported in this area mention Mobile App.
- The most recent signal from this area was received Jul 1, 11:05 PM GMT+1.
- Mobile App (100%)
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Upminster, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at Santander
Santander is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Upminster, England
The most recent Santander outage reports came from the following cities: Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Mobile App | 35 minutes ago |
|
Dartford
|
Transactions | 4 months ago |
|
Ilford
|
Website | 4 months ago |
|
Romford
|
Website | 7 months ago |
|
Gravesend
|
Mobile App | 7 months ago |
|
Newham
|
Website | 9 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
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Paul Cook (@t_saviour) reported from Romford, England@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Johnny Douglas (@revjdouglas) reported from Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Dan Haylett (@danhaylett) reported from Great Baddow, England@PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’
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Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Mark Thorley (@MarkThorley1) reported from Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Travis (@AdvanceBjj) reported@santanderuk I need some help on an issue…I closed my account with you in June 2025 which was all finished as I live in Indonesia. However I have just had a refund for a UK purchase actioned and they have refunded to the original card…now closed? What now?
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Jools Parker (@joolsparker) reportedAppalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.
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Aidy (@Adey22) reported@santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?
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Jordz🇯🇲🇬🇧 (@jmanellis) reported@santanderuk @santanderukhelp how can my bank accounts just disappear on the app and website like that? I was told it wasnt set up which msked no because It was perfectly fine this morning and now suddenly nothing works I can’t access my bank accounts anymore
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Alan Santos (@alan7408) reported@santanderuk Thanks for quick reply. It is ringing but without answer! No even the automatic answer is working
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ADUK2025 (@ADUK2025) reported@BROKENBRITAIN0 My bank app wants this from me to use it already. @santanderuk They can **** off.
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Dave Moss (@DavidMoss315) reported@santanderuk applied for an Edge Credit Card and asked that the credit limit from my 123 card be transferred over. Told in branch this wouldn't be a problem. Two weeks later after numerous calls/ assurances it would be done I'm still waiting. Getting beyond a joke now.
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Lee Bee 💙💙💙 (@LeeBee39) reported@santanderuk clearly in either a cyber attack or major infrastructure issues! What is it? Your customers NEED to know - especially when one of your junior fraud callers said YES you are undergoing a cyber incident! Want me to post more of the call?
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Mr Eko (@MrEko_Lost) reported@hnjsamuels @santanderuk @santanderuk rubbish service
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Oasis (@Oasisrvti) reportedImagine not being able to get your medication for your disability because @santanderuk decided to block your bank 6 days ago regardless of having the documents they asked for same day. Lazy scamming disgusting company