Santander

Is Santander down in Upminster, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Upminster, Greater London, England 12/09/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Upminster, Greater London, England

The most recent Santander outage reports came from the following cities: London and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomGravesend Mobile App
United KingdomLondon Mobile App
United KingdomNewham Website
United KingdomLondon Login
United KingdomLondon Withdrawals

Community Discussion

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Santander Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DeiBryn77 Dei Bryn 77 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DeiBryn77) reported

    @OwsWills @santanderuk I've spent the best part of a year with Santander trying to sort out a Section 75 claim. Not good. Poor communication even after an Ombudsman decision went my way. Seriously tempted to move mortgage and accounts from there based on their customer service alone.

  • Toby_J_Benjamin Toby Benjamin (@Toby_J_Benjamin) reported

    @MorganBroadcast @santanderuk Shame on you @santanderuk - it’s time you treated your customer with some care and respect, rather than making her life more difficult when she’s been made a victim from no fault of her own.

  • JasonTheHH Jason💙 (@JasonTheHH) reported

    @MorganBroadcast That’s truly awful. @santanderuk needs evidence that you compromised your own PIN security. Sounds very unlikely that you did! Note: is there a way for a thief to have a PIN reset sent to your phone (& was this done?), or even to remind you of your PIN in the App? (Some apps do)

  • MyzLilith Myz Lilith (@MyzLilith) reported

    @bethanyrutter @santanderuk You have to be logged in to the banking app to view your pin. So if a criminal can see it, they're also already in a position to transfer your entire balance to another account. But the fact that these people managed to unlock the phone *and* access the banking app is terrifying.

  • JustGeekingBy Four days until #geekdis ♿ starts! (@JustGeekingBy) reported

    @helengrantsays @santanderuk They do, but they also have a legitimate argument for negligence because she went in knowing the security was down. It's not right, but we all know that banks don't like paying out money if they can squirm their way out of it.

  • sceneset Bee Barrett (@sceneset) reported

    @MorganBroadcast @santanderuk This is awful Charlotte! Not sure whether this will help but there is a Direct Debit Indemnity claim, One aspect of this is the Direct Debit Guarantee where customers can claim money back immediately via their bank if a collection error is made!

  • A_True_Liberal The Libertarian (@A_True_Liberal) reported

    @agegarton @MorganBroadcast @santanderuk Having worked in call centres, there are lots of hard working customer service staff. No question. There are also staff who don't give a damn about customers and just want hit their targets and get to the end of their shift with as little hassle as possible.

  • gsdliz 🐺Liz🐺 (@gsdliz) reported

    @NeilMackay78 @MorganBroadcast @santanderuk As a Santander customer I'm following this closely too! Absolutely horrific experience for the poor girl.

  • Tigersimon1967 Simon Martin 💙 (@Tigersimon1967) reported

    @MorganBroadcast Charlotte, appalling ‘Customer Service’ from @santanderuk and @VirginActiveUK. I feel for you, please contact their CEOs, look to see if you have any legal cover with insurance and contact Financial Ombudsman once you have the written info. Two companies I will never use. x

  • OstrichWars CA Purkis (@OstrichWars) reported

    @MorganBroadcast @santanderuk The request usually shows them how serious you are about getting the information. You would be able to see how they came to their conclusions!? If you need any help with the GDPR request - DM me.