Santander

Is Santander down in Upminster, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Upminster, Greater London, England 02/19/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jadewelshy Jade Estebanez (@jadewelshy) reported

    @santanderuk @santanderukhelp santander are absolutely shocking and their complaints department should be shut down. They give you a load of bull don't have q clue what they are on about and close complaints stating a resolution without speaking to you! What? @financialombuds

  • HHBarn garDan (@HHBarn) reported

    @santanderuk i need to close an ISA extinct account that has been empty for years but you keep insisting on sending out paperwork for.. Seems impossible to do online.

  • GOWISELYLONDON GOWISELY LONDON (@GOWISELYLONDON) reported

    @santanderuk @IoCoding @TechUpWomen No any other help needed , just waiting for my new appointment with my new bank so I can close my account with Santander ! Waste of time fairing for over one hour to talk to someone.

  • TonyDufton TonyD (@TonyDufton) reported

    @santanderuk I cannot access my investment hub and am given a number to phone. The phone message gives the usual excuse on being very busy and tells me to go tonthe website. The website gives me a number to phone. Do you want the business or not?

  • TonyDufton TonyD (@TonyDufton) reported

    @santanderukhelp @santanderuk I cannot access my investment hub and am given a number to phone. The phone message gives the usual excuse on being very busy and tells me to go to the website. The website gives me a number to phone. Do you want the business or not?

  • MikeyGe90083669 Phantom-Mike (@MikeyGe90083669) reported

    @santanderuk been on hold to customer service now for 1hr 38mins still without talking to anyone. How could I be on hold this long?? This is unacceptable. It’s imperative I speak to someone

  • GOWISELYLONDON GOWISELY LONDON (@GOWISELYLONDON) reported

    @santanderuk @IoCoding @TechUpWomen No any other help needed. Over one hour wait to talk to someone on customer service said all. Waiting for my new Appoitment to open a new account with a different bank and close my Santander account!

  • chevaans Chevaan Seresinhe (@chevaans) reported

    For the record @santanderuk REALLY needs to sort out their phone banking service. I have been on hold for 25 mins...😱😱😱 Abysmal

  • JulieFitzsimon1 Julie Fitzsimons (@JulieFitzsimon1) reported

    @santanderuk just tried to make a payment online, received an OTP, and an online service error has occurred. Please confirm if online payment not available today.

  • ChildofFang Greg Dann (@ChildofFang) reported

    So @santanderuk chat service can’t get in contact with any branch. At all apparently. To solve my issue all I need is that branch to call me. I can’t get there during opening times and they have no contact number. Mind you they could have called like they said they would