Is Santander down in Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (60%)
-
Login (14%)
-
Website (12%)
-
Transactions (9%)
-
Withdrawals (3%)
-
Transfer (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
sarah shephard
(@sarahgibson20) reported
@santanderuk Is this the reason why my card is not working. I just looked a idiot in shop even though i have money in bank and had to leave my shopping
-
Louise Prestwich
(@Louprestwich77) reported
@santanderuk how long is the app down?? i need to pay my workforce before tomorrow
-
Patch911
(@Patch9111) reported
@santanderuk It’s been not working properly for hours now!
-
Krazy Kat Lady
(@Barbara34282910) reported
@santanderuk This is the first time I have ever had an issue with @santanderuk Just went to checkout my online Tesco shop for delivery tomorrow & I am unable to. I rely on my shopping being delivered as I am disabled & housebound. I really hope this issue is resolved in the next hour😡
-
Arsenal top boy
(@BergkampBoy) reported
@laurrenb1686 @BethMaxwell01 @santanderuk I’m a delivery driver and I broke down and lady said I had baby milk on van and she had none similar situation to u. I have a big issue with this as a parent I would never let it get to ur dependent on money being paid on a certain day. Buy some before u need it simple
-
Graeme Cooper
(@GraemeC60278265) reported
@santanderuk @twinklresources Stop larking around like a couple of morons & get this god awful bank fixed asap!!!
-
Em
(@tiredmummyof3) reported
@santanderuk This is getting ridiculous now. An update to your customers would be appreciated! We have bills to sort and online shopping to pay for and you’re not letting us access our money?!?
-
Kerri Davis Phillips
(@kezzaLphillips) reported
@sarahgibson20 @santanderuk Seems to be an issue with cards. I just tried to pay for something online and it wouldn’t work.
-
kelly hutt
(@kellyhutt5) reported
@santanderuk Is there a problem with payments going on also
-
matt
(@Mattknowles172) reported
@davidhillfm @santanderuk Believe me, been with them 3 years, today’s done it for me, im moving, its hands down, the WORST bank in the UK