Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jana Hrickova
(@cleistro) reported
@santanderuk The app is not working.. Message ooops something went wrong is still there.
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Sinclair
(@SimmySinclair) reported
@santanderuk trying to use the online chat service to make a complaint about my experiences yesterday as your phones lines are all busy. But there is no way to complain online 🙄
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The worlds gone MAD 🌸
(@Maria_A2607) reported
@santanderuk The app is NOT working!
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Horace
(@ProperMyGander) reported
@exradiodave @santanderuk If you think this was an isolated incident then you're very much mistaken. Third time in the past 9 months I haven't been able to access my cash for an entire day.
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📣 Jon Shackleton #meritocracy #GTTO
(@Shackviral) reported
@Clippz @santanderuk is still down could this be the end? They should of used the blockchain the most secure software on the planet. Instead they are stuck in a time capsule. Millions of people can’t access their finances #Santander
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Jas Adams
(@xJasAdams) reported
@santanderuk The apps working but I can’t see a correct balance, nothing has come out for a day!!
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samantha harrison
(@Sammie832Sh) reported
@santanderuk your systems are down again! What is going on?
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Judith Crossley
(@mollymini) reported
@santanderuk why is my banking app still not working?
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Gemma Dee
(@dee_gemma) reported
@santanderuk my debit card is not working since yesterday. I have tried to call your phone lines but the line drops every time during the recorded message and your chat facility is sending me in circles thinking my card is blocked or stolen. Please help.
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Lee Parkin
(@parkin_lee) reported
@NickLockyer @santanderuk The book stops with the person in charge. If a ship is running poorly it isn’t down to the crew but the captain!