Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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K 💙
(@thewanderer58) reported
@santanderuk Unless you are an existing customer then they don’t care about you.
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Steve Durr
(@stevejdurr) reported
@santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all
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C.A. Ron (JustMe)
(@Carona2004) reported
@santanderuk I am a customer. Please get rid of this pair of goons. I can't watch your advert whilst multi millionaires are trying to sell me something they don't want themselves
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Lisa
(@Lisa_lisa_lise) reported
@santanderuk we've been trying to get a bank statement from you for 5 weeks. You are holding up a house purchase chain. This is ridiculous. You keep saying its been sent. You're lying to your customers disgusting service.
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Tom Pepper-Kernot
(@KernotTom) reported
@santanderuk Hi there, i've been waiting on the phone for over twenty mins now. Waiting to talk mortgages. This is bad. Poor customer service and does look good moving forwards. @santanderukhelp
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Stacy Cain
(@86Wils) reported
@santanderuk terrible service. 20 minutes on hold to be told I can't make an appointment to see anyone or open an account online or the phone!
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Beverley Grant PCC 💙
(@RoPCoach) reported
@santanderuk It took hours of waiting on the phone & frustration at being cut off (multiple times) but finally we got the problem with our credit card sorted. Thanks go to the staff member in the Northwich branch who went the extra mile to help.
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Sarah Parkes
(@SarahPa58703798) reported
@santanderuk please could someone help to content me to the stafford Uk branch. Been trying all day and I either get cut off or on hold for over 35 minutes! Very frustrating
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Shellymott
(@shellymott1) reported
@santanderuk saying server down?
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Tirgan Saadatzadeh
(@tirgans) reported
Call to a manager”. She’s unable to make any business transactions and is incurring financial penalties from her suppliers all because @santanderuk inability to figure out why her account is blocked and fix the issue. 3 days and no remedy is shockingly poor service from a….