Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gina
(@Georgie041271) reported
@santanderuk is the technical error affecting people's balances? I just tried to log in and could only see my balance but none of my transaction to see I was 238 overdrawn. I dont even have a overdraft? I wasn't overdrawn yesterday before this happened What's going on?
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Jen B
(@jen_35) reported
18.21 @santanderuk still not working
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Mandy Marshall
(@MandyMa37589072) reported
@santanderuk They're not up and running....i've just tried to do a transaction...still not working! 😡
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Michelle wayman
(@Michellewayman1) reported
@santanderuk @BBCBreaking say that all problems are recovering? I am still unable to use my online banking app and cannot pay for online shopping so have lost my slot 😡😡 why tell lies
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Gemma Louise
(@Cryster22) reported
@santanderuk Will this issue be resolved by tomorrow? I have 2 children and a weekly shop to do which should have been done today!
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IAN ASTILL
(@IANASTILL1) reported
@santanderuk Your systems are still down and there is no one to talk to this is absolutely disgraceful. Do you plan to do another update as nothing has been done since 16:45. You bot on chat is absolutely useless. Please communicate with your customers as their loyalty is running very thin.
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V Mistry
(@VimalKMistry76) reported
@santanderuk You shouldn’t be sorry that Santander service wasn’t available. The staff worked to complete their duty. #doinggreatjob #hatsoff #Santander
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IAN ASTILL
(@IANASTILL1) reported
@santanderukhelp @santanderuk Your systems are still down and there is no one to talk to this is absolutely disgraceful. Do you plan to do another update as nothing has been done since 16:45. You bot on chat is absolutely useless. Please communicate with your customers.
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Alex Delarge
(@GetMuscularEdge) reported
@santanderuk No wonder your logo looks like a steaming dog ****! Sort it out quicker please.
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JAI
(@JaiTHINKS) reported
@santanderuk any idea when I might be able to do some online banking? Been trying to get on the app & the website since 9am 😑