Is Santander down in Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (56%)
-
Login (16%)
-
Website (14%)
-
Transactions (10%)
-
Withdrawals (4%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Niki
(@TCymreig) reported
If anyone banks with them, please close your account with these horrible excuses for human beings. More than happy to take your money, but playing nuisance games now! I will be closing down my account first thing upon my return! Go to absolute hell, @santanderuk
-
Niki
(@TCymreig) reported
@lslurpmytea @santanderuk Still couldn’t transfer the funds. After 5 hours of the nightmare I managed to get my account unblocked, told them I will be transferring the money and when I did, they blocked me again. Absolutely **** bank!
-
#FBIW Welsh Rugby Mad dragon 🐲
(@wru4me) reported
@TCymreig @santanderuk They really are awful aren't they. Adding to your stress at this time when they should be being as halpful as possible is not a good look for a bank. Come oh Santander get your act together and help this lovely lady sort this issue out.
-
mishy-g
(@micheroni) reported
So very frustrating I’ve been trying to speak to someone @santanderuk for 1 hour now 😫 The transaction can’t be completed online or in branch so this is my only option! Really poor service!
-
Bethan Sayed
(@bethanjenkins) reported
@TCymreig @MorganCymraes @santanderuk Oh no. That's awful
-
DPhiltheGog
(@GogPhilthe) reported
@TCymreig @santanderuk Hi @santanderuk Pretty despicable to deny funds raised by a charity to help an ill lady.
-
Daf Smith 🏴
(@DafyddGofEC3) reported
@TCymreig @santanderuk Are you able to access the funds from some other way? @santanderuk making life harder for people who are just trying to get medical care for their loved ones. Shameful. Glad I don't bank there, and now I never will.
-
sarah patchett
(@sarahepatchett) reported
@santanderuk Appalling customer service - I changed my mind about switching my accounts - I have a right as a consumer to do this - you are now holding me to ransom and making me do the switch - I feel as though I have been hijacked and kidnapped.
-
Susan Bradbury #MGBGA 🇬🇧 🏴
(@SuzieBee61) reported
@santanderuk No thanks. Was with you years ago, reported a fraud to be told to just cancel dd which i had no details of. Closed account - problem solved. Never again.
-
Niki
(@TCymreig) reported
@DafyddGofEC3 @santanderuk No I can’t! That was the only money I had, it’s in my account and they absolutely have given us a middle finger and essentially telling us that they don’t give a **** if my mum dies but their policies and procedures come first! Hope you go ******* bankrupt, Santander!