Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 Hampton |
Transactions | |
| Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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John Woz MBA
(@JWozniak16) reported
Is there any wonder why people are leaving traditional banks such as .@santanderuk - archaic web portals and terrible customer services. Can’t wait to close my account this week. Get with the times or risk losing more customers.
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Mehran Ali
(@MehranA54362235) reported
@santanderuk hi , I have previously withdrawn from Santander to Coinbase and I’m wandering since all this trouble with the fca etc , would I have any issues withdrawing money from Coinbase to Santander account?
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AzK
(@AzK1099) reported
@santanderuk How about your Finchley Central branch update their website to show its customers the correct opening times. My mother is now standing in the street waiting and when she asked a member of staff about this she was called rude. Disgraceful service frankly.
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Jayne Robinson
(@JayneKitsch) reported
@santanderuk your customer journey online and on mobile is a mess. Just need to speak to a real person and it's like a digital gauntlet of bots and too many different types of passwords to remember. Can't believe I'm gonna have to go into a branch for such a simple request.
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Alan Kittle
(@alanartdirector) reported
Don't appreciate @santanderuk thinking they know better than me when I try to buy ETH and they block the transaction because, in their own words, "bitcoin is unregulated" ... FFS!
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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louise macgregor
(@loumacgregor) reported
Santander really have the worse customer service and I don't think they care! @santanderuk
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Joey Mac
(@Keown11Mc) reported
@santanderuk I hope Mr Regnier is able to fix the appalling treatment of customers without blaming the pandemic on the Co.s disgraceful and unacceptable call waiting times
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Alan Kittle
(@alanartdirector) reported
It's laughable @TheFCA are throttling access to #DeFi when their inability to control the banks led to ruin and bailouts - taxpayers paid. The fiery hoops I'm having to jump through to buy ETH @santanderuk blaming Govt, "approved" platform wants selfie like I'm a kidnap victim!
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ukmovienews
(@ukmovienews) reported
@santanderuk @BBCNews HELP! I have been constantly receiving letters for the previous owner, last 11 years, and I would return to sender. I eventually opened one and it was a demand. What do I need to do so you stop sending them to my address? I DO NOT KNOW THIS PERSON!