Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (20%)
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Login (20%)
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Transactions (7%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Anita Foss
(@NuttyBirdx) reported
@santanderuk Don’t trust this bank - allows a 16 year old to go overdrawn by 51p - yes I did say 51p and then block his card even tho money was put in his account as soon as we knew. Block never lifted and he has been left stranded in another city because his card declined!
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💖 Elizabeth A Farquhar 💖
(@libs1709) reported
@santanderuk unable to access my online account via app, please advise when this will be back operational
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
@bookingcom Once AGAIN I have replied to this - neither I or @santanderuk can provide you with ANY more information. You MJST have a record of this using the details you have been provided with MULTIPLE times - especially since you admitted the error 2 weeks ago and promised a refund!!!
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Stephen 6776
(@Maturin88759491) reported
@bobsakoui @santanderuk @santanderukbiz After an initial scam, Santander Bank kept my wife on hold for 45 minutes calling their so called security line. The scam increased by £1200 before they answered the phone. 'The Bank of Pants and *****'; useless security and appalling customer service.
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Charlotte Marshall
(@mrscnmarshall) reported
Imagine being a loyal customer with @santanderuk for over 15 yr. Have a fraudulent transaction taken without consent due to the failing of their security system. To then be told I have to contact the company in question to try and get my money back. Shocking service! DO NOT USE.
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Vote Ian in BX
(@ianeditz) reported
Trying to pay my @BcardPayments via BACS but @santanderuk wont verify the account. Sort code 40-04-15 Account 38290008 But there is no guidance as to the name Barclaycard? Barclays? HELP!
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MrsAngryOfWokeshire #ToriesOut #FBPE 🇪🇺🌹⤵️
(@cactus_woman) reported
I will absolutely be leaving @santanderuk @santanderukhelp after having been a customer since the days of Abbey National, decades ago. But what if they won't give me my money? After all, I'd need to move my money to a new bank a/c & this is similar to what I'm trying to do now
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charlotte kiely
(@charlottekiely_) reported
@santanderuk @santanderukhelp I have received an email from Santander regarding fraud activity on a previous card. However, I closed my account with santander in Nov.2022. Helplines ask for a 5 digit number which I no longer remember as I no longer use the account. Please help
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Yvonne
(@marmot_1) reported
@cactus_woman I thought that person was extremely rude and the comments completely unnecessary. I’m really that you are no further forward with resolving the issue with @santanderuk It would certainly make me think twice, no thrice, about moving my account to them.
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David Batte
(@hullcity_pfa) reported
@santanderuk a very disappointing experience at your Willerby branch and Hull. 20 minute wait for service with just one other customer at the counter. Wouldn’t open another counter. Yes they apologised but is the service I should expect ?