Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gabriella Russo
(@GabriellaRusso) reported
@santanderuk Utterly awful system, completely useless. Been on the phone for an hour being pushed from pillar to post because you ignored letters with change of address and requests to close the account. #systemsaysno #crapcustomerservice
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RichardM
(@MottyRW) reported
@santanderukhelp @santanderuk the chat service were unable to help. I’ve now been on hold for 30 minutes to your security team. Can one of your management team please call me? I will summarise what’s happened below for clarity.
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Carys Marshall
(@csb1985) reported
Seriously @AskNationwide 😒😭... took 3 months to sort out leaving help to buy... and now we're at 6 weeks from drawing equity because your online system sucks. Complaints, emails , phone calls and still...NOTHING. @santanderuk are looking tempting. Worth paying a fee to leave!
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Linda Gyamfi
(@LGyamfi) reported
.@santanderuk I'm really appalled by the level of service received as an existing customer.
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El Pres
(@gildovia) reported
@santanderuk hello. My Mum has found a customer's debit card. What should we do?
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Steven Burns
(@steveoburns316) reported
@santanderuk how do you cancel a credit card account .. Please don’t say use Sandi I’ve tried 20 times it’s awful 😞
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robert forshaw
(@rabf67) reported
@santanderuk Email you,how about someone actually try’s and help me with my concerns
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robert forshaw
(@rabf67) reported
@santanderuk Wow Uk support,not a chance did any one offer any type of help
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Róisín O’Shea
(@ivegotthepower) reported
@DannyCowanVO @bbcnewsline @santanderuk They didn’t give it back? Wtf!!!
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Lester Mackenzie
(@ablowtothehead) reported
@santanderuk your finance arm has incorrectly attached finance to my car because of a previous owners personal plate and now I can't sell it. How can I sort this out quickly? I have an offer on my car and 1 day to sort this out. Please help!