Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (20%)
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Website (14%)
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Transactions (6%)
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Withdrawals (4%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Stephen Fenwick
(@StephenFenwic12) reported
@stephenfry If I could afford to eat a C&T sandwich I'd get one right now. But thanks to @santanderuk shutting down my accounts last week - and taking all the money that was in them (£650) I'm skint, haven't eaten for 2 days and f*king miserable until HSBC open new acc and I can get money
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Ripley Furiosa
(@TheJadedUnicorn) reported
@santanderukhelp @santanderukhelp @santanderuk Just updating you. I sent an email, as you suggested. I never received a reply. I chased up with another, still nothing. Just as I said, nothing has been done and I’ve been completely ignored, again. Awful customer service.
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Parler
(@Parler48594570) reported
The irony. @santanderuk Scammers sending emails to phish login details with warnings about Scammers. How do I know it’s a scam? I wouldn’t ever have an account with these chancers.
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hєlєи♡♡
(@Helen_Doyle_xx) reported
@santanderukhelp @santanderuk my quick view balance doenst seem to be working, I’ve removed the widget and put it back on again I’ve turned it off on the app & back on again but still nothing...the app is also up to date!!
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Holly Calvert
(@cal1612) reported
@santanderuk THE WORST Bank to get through to......waited 17 minutes to get through to someone. Phones ended up ringing and they NEVER answered. All I wanted to know was whether my Credit Card was still Active so I could deal with a Family emergency - Well Done Guys...Top Service
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ニックフランス語
(@nikfantastic) reported
@Lockdown317 @santanderuk Luckily for me the useless ***** at @santanderuk have frozen my account just because, as a new customer, I deposited as small business cheque. It’s proven really helpful to catch up after lockdown & furlough. They really are incredibly thoughtless.
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Deepa Patel
(@DeepaPa97520111) reported
@santanderuk I’m trying to get through to your customer services but not being able to get through. Can somebody contact me please?
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Traceylee Harvey
(@Traceylee1964) reported
@santanderuk Mastercard is **** and a deal breaker only found out yesterday when my new debit card arrived. Frigging livid that you have changed my cards without my consent. Now looking for a new bank.
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AskAmy.Life
(@AskAmy_Life) reported
£332 has gone from my account in the last 24 hours and I have no way of finding out just wtf is going on. Crap service @santanderuk