Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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That woman!! 🇦🇺🇪🇺🇬🇧🇺🇸
(@thatmouthywoman) reported
@santanderuk I'm currently I'm Australia, trying to make a payment but need to change the phone number on my account to my Australian number for the OTP, but it's not letting me do it online. And no number to call from overseas. Can you help, please?
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🖤🎧Music Kitten🎵♥️
(@Music_Kitts) reported
@GibFearon @santanderuk I’ve managed to log in straight away Paul….
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Amy c:
(@AmySlingerx) reported
Absolutely sick of @santanderuk & their rude staff who pick and chose what policies they do and don’t want to follow, who’s staff on app actively block notifications when they’ve decided a “resolution” has been reached because they don’t want to deal with any errors they’ve made
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Michael Di Stefano
(@DiStefano1410) reported
@jen_35 @santanderuk Totally not working! My other banking apps work fine, but #Santander is caput 😱
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Lydia Sanchez 💙
(@Bluelillys) reported
@MiaQueen1999 @MartinSLewis @santanderuk It doesn’t tell an obvious story, and I’m for sure not going to tell you my story. But go ahead and continue having a nice day trying to put people down by pretending to be so clever.
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ComradeIH☭
(@hoile_isiah) reported
@santanderuk’s mobile site won’t let me log on. When I click “log on”, it opens the menu. I can’t use the app because it has never worked with my log in details. Don’t have access to a computer right now. Gotta love that.
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Citizen Kev
(@Kevmac7) reported
So annoyed @santanderuk another week with no access to my account 🙄
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Kels
(@kellynelsonuk) reported
@santanderuk If I paid for an item with a debit card and have not received the item, can I claim this back? I've messaged the seller and no contact? #help
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JR
(@James2022R) reported
@bancosantander Tips for @santanderuk to identify and prevent fraud - don't state that the Fraud Act definition of fraud is wrong because @santanderuk wants to support fraud and not act to prevent it
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Kayleigh🦄
(@kayleee_x) reported
@DiStefano1410 @jen_35 @santanderuk not working for me either x