Is Santander down in Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (50%)
-
Website (25%)
-
Login (25%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott Treloar
(@TreloarScott) reported
@santanderuk I am trying to change my address with you I tried calling no answer after an hour and online banking just isnt working it keeps logging me out after clicking one button after logging in
-
Ian Cranston 🌈
(@cranston65) reported
It's ok it's a problem with @santanderuk
-
Neil
(@One__Nelly) reported
@santanderuk 23/10/21 12.38pm Still not working, completely ruined my weekend as I live in the countryside and rely on banking/debits online.........been happening ever since you switched all cards to mastercard......unaccetable!
-
Steven Foley
(@sdf1981) reported
@santanderuk are you still having card problems as need to put petrol in my car today for work, don’t even want to go and look like fool with people telling me it’s been decline, but if it does will be complaining also moving my accounts
-
Helen Brickwood
(@helenp82) reported
@santanderuk hi, just received a text message and phone call to confirm a transaction. Is this number yours 08082800989? I searched for it on your website but can’t find it…
-
Madmarjac68
(@madmarjac68) reported
@Rachrobo88 @santanderuk Santander your customer service is shocking, I have spent over an hour on the phone to you today to be put through security twice to be told I'm speaking to the wrong department, I still can't get onto my internet business banking, can you reimburse me for my time waisted sofar?
-
1892
(@LFC247News8) reported
@santanderuk still having issues and have done for days. Stop lying to people this has not been sorted. Absolute disgrace.
-
Amber Clara
(@amberchh) reported
@santanderuk Still experiencing issues with card payments - this has not ‘been resolved’ clearly.
-
Carol E 🎶🎭
(@carol_ann54) reported
@santanderuk Are there still issues with card payments? Trying to make a hotel booking and both my cards refused despite having more than sufficient funds/credit.
-
conner johnstone
(@connerjohnsto18) reported
@santanderuk sort your banking out not had my wages in yet because your banking is down I got told Santander was a great bank account to be with think these people were wrong now 😡