Santander down? Current status and problems in Surrey, England
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (39%)
- Website (26%)
- Transactions (17%)
- Login (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 Hampton
|
Transactions | 1 month ago |
|
Woking
|
Website | 4 months ago |
|
Redhill
|
Mobile App | 9 months ago |
|
Croydon
|
Transactions | 10 months ago |
|
Croydon
|
Login | 10 months ago |
|
Croydon
|
Mobile App | 10 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
-
Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave Bradshaw 💙 #FullyVaxxedOxfordAZ / Pfizer (@djbradshaw64) reported@santanderuk hi. Several times I’ve tried to set up new BACS payment (which are increasingly the norm these days) & I get an “we couldn’t check these details. You can continue, but your payment may not reach the person.. you’re trying to pay”. Please can you look into this error
-
david (@david43ni) reported@santanderuk @santanderukhelp seems to be issues at ur farmly branch cash machine Glengormley Nireland its take people longer than usuaal to lift cash
-
Mark Davison (@mark_davison) reported@santanderuk I have put up with some terrible service in the past - including a bug in your app that accidentally sent my payment to the wrong payee... but preventing me making a payment to Binance is a step too far. Why should you decide who I send my money to?!
-
Benny Bongo (@BennyBongoP3fan) reported@santanderukhelp @santanderuk You have now kept the pensioner I told you about in limbo for 3 weeks with no access to her pension in her account to pay for food and heating. You must be so proud of yourselves!
-
Joe (@JoeTheNorthener) reported@santanderuk shocking customer service, over an hour now waiting, and not even a mention of a wait time or where in the queue you are. Beyond a joke
-
Ouicemoi (@Ouicemoi1) reported@santanderuk what has happened? No online or banking and no Help
-
MD (@MD35165608) reported@ah_ariane @santanderuk I can imagine it because it happened to me as well! Worst customer service ever doesn’t even deserve the term service
-
Ryan 'Ry' McVeigh (@RyanMcVeigh96) reported@santanderuk Help please!
-
Anita Foster (@Fuzzie67) reported@Tesco my card cannot be confirmed at your checkout and my shopping is being delivered tomorrow, is there a problem again? I'm using my @santanderuk Mastercard?
-
David Shukri (@d_shuks) reported@santanderuk 2hrs you've kept me on hold trying to confirm an urgent payment. Totally unacceptable, complete intransigence from your people to try and help me. Has cost me a fortune in phone charges from overseas. Will you help me or not?????