Santander

Is Santander down in Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surrey, England 01/23/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, London and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomWoking Website
United KingdomLondon Login
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • catburrows Catherine Burrows (@catburrows) reported

    @santanderuk son's card was blocked as 36p overdrawn. You didn't tell us there was a block on the card. He's refused travel on public transport. A safeguarding issue. Complaints Dept. tell me it's an automated procedure. Much like your Complaints Dept. then...no humanity at all.

  • mrsmiawallace11 Bama (@mrsmiawallace11) reported

    @santanderuk Just had a great customer service experience with Caylee regarding an important transfer over the phone - made the whole thing totally painless. Thanks very much Caylee

  • DieselbaxiWight Joanna wight (@DieselbaxiWight) reported

    @santanderuk is the online banking not working? Using app just says retry each time

  • dancastree6345 robert smith (@dancastree6345) reported

    @santanderuk @santanderukhelp are any of these twitter pages working ? i need a simple to a simple question answering

  • alice_jemimaa Alice Jemima Goodchild (@alice_jemimaa) reported

    No access to mobile app and your atm's aren't working either @santanderuk branch isn't open yet either!

  • dolforganview gjc (@dolforganview) reported

    @santanderuk app down again ??

  • lil_gamer_bee kai 🐨 (@lil_gamer_bee) reported

    @santanderuk I’ve been locked out of my account due to forgotten details if I go in store with my card and ID will they be able to help me get back into my account

  • vetontheweb Tim Mainland (@vetontheweb) reported

    @santanderuk you send mobile notifications. All they do is log in to the app. WHY???

  • adam52842758 adam (@adam52842758) reported

    @santanderuk how long till your online banking is working again?

  • GriffTerrence_ . (@GriffTerrence_) reported

    Absolute worst customer service from @Barclays today. Wow. I literally went to @santanderuk and they had everything sorted in a minute. Such a terrible visit. I actually can’t believe it meanwhile Santander were beyond helpful. Choose your bank wisely