Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 Hampton |
Transactions | |
| Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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K♛
(@Kai_sgm) reported
@EE why is my Santander app not working on mobile data… only on wifi. @santanderuk
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Anfield B C Peter
(@permarlings7) reported
@santanderuk Absolute rubbish, I tried to use my Santander credit card yesterday, denied as I apparently need to register a mobile phone with them. They haven't even let me know I need to! Not very good customer care!!!
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Rachel Anne Lampey
(@LaLaLampey) reported
@santanderuk the website to log in seems to keep freezing each time I try to access it. Is there a problem?
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Ian ******* MBE
(@IanCMBE) reported
@santanderuk any idea when I’m going to be able to use my direct debit card to pay my @TheAA_UK breakdown membership? I tried last week and apparently there’s a problem at your end?
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Sean is Boogie Woogie-ing all night long
(@seanmgilbert20) reported
Hi @santanderuk I tried to contact security about an account issue today, after being told that I had to call instead of trying to sort the issue in store, and after being on hold for 30 minutes the call got cut
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ye reyt lad
(@OnlyTheeKayCee) reported
@santanderuk starting to get annoying with constant sales and marketing emails. **** off
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🌼K~S~W🌼
(@K878765257) reported
@santanderuk @santanderukhelp need to make an appointment for a branch visit, how do I do that? Via the website?
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Olde Naturalist 🕷️ 🦋 🐝 💙
(@OldeNaturalist) reported
Jesus @santanderuk - 36 mins on hold so far! For a business customer. Hopeless
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Waffler 🥂
(@TheNo1Waffler) reported
How long does an investigation last for? It’s Been 7 days and you have frozen my mobile banking?! I need to access my funds @santanderuk
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Marcus is still my name
(@mk_gr) reported
@santanderukhelp It's now June 29th, and apart from an email saying something along the lines of "we have raised this with the specialist loan contact" I still haven't heard back from anyone regarding this issue. Is this how @santanderuk treats all its customersr?