Is Santander down in Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (53%)
-
Transactions (16%)
-
Website (14%)
-
Login (14%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Woking |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Rupsy
(@rupsy007) reported
@santanderuk Hi, my missus credit file shows she has a Santander account. How do we go about ascertain this, as were not getting far with customer services?
-
Elita-Til all are-1
(@ElitaEtheric) reported
@louisclack @NatWest_Help @santanderuk Absolutely terrible. Thank goodness I was still able to withdraw the cash. Guess the banks will stop that at some point?
-
Lauren Healey
(@mrslaurenhealey) reported
@santanderuk Is visa down? Can’t access money or pay for anything!
-
Pete
(@peetyf) reported
from
Carlton on Trent, England
@santanderuk Please sort your ATMs out; Mansfield #broken, Arnold #broken. Thank you
-
Louis Clack
(@louisclack) reported
@ElitaEtheric @NatWest_Help @santanderuk It's all getting a bit much Customer service is appalling!
-
Claire Sheppard
(@ShinyShep) reported
Help please @MartinSLewis are all mortgage providers declining to lend to those who’ve received furlough or SEISS? Or is it just @santanderuk ? Surely this applies to millions of potential customers?
-
MagicAsh
(@MagicAsh16) reported
@santanderuk how can a child provide proof of address for a bank account if they don’t receive any mail and either parent doesn’t bank with yourselves? Why do you make these things impossible?
-
Andy Wynn CMktr MCIM
(@wynn_andy) reported
Having real problems with my sons bank account @santanderuk, asking for more ID over a month after setting it up and having several IDs provided, now locked his account. Would be nice if there was some way of speaking to them, but seems not, got to be a better option elsewhere
-
juliana lysander
(@Tellolysander) reported
@MoragForbes @santanderukhelp @santanderuk I literally never believe all this hacking stuffs works not until I was recommended to Cybersecurity022 on instagram they where able to retrieve my account in less than 2hrs they are good and reliable they can help you
-
Sarra
(@sjg_001) reported
@santanderuk nice of your company to let customers know you’ve closed the Kettering branch down