Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Tipa
(@Tipaxxx) reported
@santanderuk 17:35pm - STILL NOT WORKING!!!!!
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Spencer
(@Spencer37827491) reported
@santanderuk just called Santander, on hold for 38 minutes, then after the annoying repetitive music it goes to a ringing sound and no one answers.....very, very poor service. Im glad my bank is First Direct whose customer service is excellent. Santander needs to try a lot harder
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Matthew Bamber
(@mbamber96) reported
@santanderuk whats the wait times on you phone lines please - my card payment has been declined and my card subsequently blocked. Need help ASAP getting this resolved
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Alex Crosier
(@Cro_Baller) reported
@KeithHuewen @santanderuk Worst bank in the world, more interested in money than service, they all are I know but Santander are just awful.
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WhitetigerUk
(@whitetigeruk) reported
@santanderuk Still not working, just been rejected again , this is becoming a joke now over 24 hours and you say its fix when all the other comments say otherwise..time to move my accounts and savings elsewhere
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Graeme Edwards
(@graeds79) reported
@santanderuk had another card payment decline due to the ongoing issues… but the payment is showing as pending on my account. Any ideas?
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Kempola
(@Kempola) reported
@MDCP1983 I think out of principal @HSBC_UK has just lost my business account. Maybe @santanderuk will be more inclined to help me out?!?
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♡♡//HannahAmelia//♡♡
(@Lully_xo) reported
@santanderukhelp @santanderuk clearly haven’t sorted the payment issues out as my card is still being declined….
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Scott Treloar
(@TreloarScott) reported
@santanderuk I am trying to change my address with you I tried calling no answer after an hour and online banking just isnt working it keeps logging me out after clicking one button after logging in
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paul
(@paul23159999) reported
Switched to @santanderuk recently on the advice of Ant&Dec. So far not impressed with their app and now card payments aren’t working. 😫