Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Hampton.
| City | Problem Type | Report Time |
|---|---|---|
| Transactions | ||
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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John G
(@Wotnohair) reported
@santanderuk app is not working today. Says can’t connect to server
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Louella Cinderella
(@allotreacle) reported
@santanderuk Is there an issue with your servers? I’m unable to get online.
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Lesley Gordon
(@lesleysgordon) reported
@santanderuk Looks like your server is down there is no access to mobile or i internet banking?
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Callum
(@sponge199543) reported
@KayHackett3 @santanderukhelp Honestly ive never had 1 issue with barclays not 1 issue at all now my wife on the other hand @santanderuk are absolutely useless no 24hr number no access to her bank account shell be moving to barclays after this has been sorted
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Kerri Thrower
(@kerrithrower) reported
from
Antrim and Newtownabbey, Northern Ireland
Are banking servers down? Can’t get into @DanskeBank_UK @HSBC @santanderuk
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Batey0805
(@batey0805) reported
@santanderuk just phoned to try and make an overpayment - can’t do it online as I have more than 1 product - when eventually get through I’m told the card payment service is broke and should be fixed in a few days - it’s been broke since Monday !!!!
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Yuler
(@yu1err) reported
@santanderuk are useless. Trying to open a student account with them and have been for months now. Every time I apply my credit score goes down so I’m about to give up. Every form of documentation I have available to me is “unacceptable”.
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SWKarena
(@SWKarena_R4P99) reported
@santanderuk Is there a problem with the mobile app and online banking today? I can't get into either, keep getting a message Server not responding
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susan ingham
(@suing) reported
@santanderuk I can’t get on my online banking says server not responding
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Laura Smith 🌈🦄
(@laurasmith10492) reported
@santanderuk hi my banking app is saying server not responding ? Won’t let me log in?