Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (25%)
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Login (19%)
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Transfer (6%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie Bishop
(@JackieB08548577) reported
@santanderuk my husband had a card payment declined so he used another account with a different bank to pay. 5 mins later my husband got a fraud message about the payment he tried to make, nobody is answering the phones! Please help to sort.
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LeiaZoe
(@LeiazoeTTV) reported
@el_m0x13 @JBLOBTV @santanderuk Thank goodness. **** you santander. I want to blow my money
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"Grace"
(@gracie6home) reported
Second let down of the day. @SantanderUK I requested a contactless disabled card. Was sent a normal one. As I don't have your app (no smartphone) told (via online chat)I have to go to my local branch. Local Branch closed some months ago! Tried phoning hung up after an hour.
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Lionshead
(@Lionsheadrock) reported
@TfL No bikes anywhere in Angel at 10am. You are such a useless service @santanderuk
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Rob Buckley
(@robbuckleyIFA) reported
@santanderuk absolute shambles, got a fraud warning while on holiday this morning 2.5 hrs on the phone and still haven't spoke to a person. Service ?
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Anthony Crook
(@YawnoftheDad) reported
@santanderuk when is the card payment issue going to be fixed? I'm now getting updates from subscription services that they can't go through because of this.
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DDC
(@ShortcakeBrown) reported
@santanderuk Is there an update?my cards still not working and no luck in branch it’s been almost a week
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Gary Hindes
(@HindesGary) reported
@santanderuk why does it say when I go onto my ebanking it says I've no cards on my account an my card not working..I'm.trying to ring but just on hold
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rattusnorvegicus
(@glanyrafonwales) reported
@santanderuk been waiting nearly a week for someone to contact me regarding a straightforward credit card query. Your woeful customer service just gets worse. 🤬 #shambolic
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United Aristocracy
(@MufcAristocracy) reported
@santanderuk Web site it down Aswell. Please dm me