Santander outage reports in Surrey, England
Service-wide status: Santander
No problems detected
If you are having issues, please submit a report below.
- Santander generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.
- The most common problems reported in this area mention Transactions.
Share of direct reports from this area over the past 30 days.
- Transactions (100%)
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Surrey, England
Santander signals over the past 24 hours, with local activity from Surrey, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
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Transactions | 8 days ago |
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Transactions | 7 months ago |
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Website | 9 months ago |
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Mobile App | 1 year ago |
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Transactions | 1 year ago |
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Login | 1 year ago |
Community Discussion
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Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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John Elsworth (@JohnElsworth) reported@santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already
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Heather Self (@hselftax) reportedWhy is it so difficult to get past automated bank systems? I want to make a payment which is outside the parameters of the app, but getting out of the doom loop of “did you know you can do this on the app” is almost impossible. Thanks (not) @santanderuk .
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Ali (@callyoubetty) reported@santanderuk It takes forever to take a photo the app accepts. I'm starting to whoever designed it hates Santander. I only keep the account for receiving and paying cheques. There's no point sending a DM as I can't see what you could do. Please just tell the relevant person to fix it. Thanks.
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Amy Schofield (@Indie_Amylou) reported@santanderuk having some issues opening an new customer account. Who do I contact?
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AP (@andyparsons3) reported@santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers
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AK (@ghatispeaks) reported@santanderuk hey Santander. Why does it take so long for your security dept to reply??? On Friday tried for 40 minutes and now already for 30 minutes. What is the problem???
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Nigel Burger (@jonathoncloud1) reportedCANT BELIEVE THE INCOMPETENCE OF #SANTANDER BANK @santanderuk MADE A SMALL ERROR, AFTER MANY MONTHS THEY FIX IT AND OFFER COMPENSATION YET 6 MONTH AND MANY REMINDERS LATER THEY FAIL TO PAY THEN IGNORE ME. THIS WILL NOT GO AWAY.
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The Northern Monkey (@TheNorthernMon2) reportedAre your systems down? On hold for 40 minutes. Cant access credit card info. @santanderuk
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Liv ✨ (@OliviaD150) reported@MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢
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Lucy Cawley (@LucyCawley3) reportedHow long bankin down 4 @santanderuk
Recent Santander reports in Surrey, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Walton-on-Thames: Transactions
- Hampton: Transactions
- Woking: Website
- Redhill: Mobile App
- Croydon: Transactions
- Croydon: Login
What to do if Santander is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Santander; report your own experience using the report button above.
View Santander service-wide status and history
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works