Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@Andy41657494) reported
@santanderuk I'm glad I don't bank with you nearly every week you have problems
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David Stone
(@stonedg44) reported
@santanderuk Waited over 40 minutes and still no agent to speak with. Online banking no help either as "Chat with us" is useless at responding to a simple question. Coived-19 has been here long enough for any business to have sorted this.
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Ray Routledge
(@RayRoutledge) reported
@santanderuk Its a blessing in disguise as out of 6 different banks i have used, your website is the least useful. So just called, after 3 minutes of your IVA talking rubbish, it asks if i want to setup voice confirmation, i press for no, now prompted to record a voice confirmation!
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Alan Barlow
(@howdoyadothis) reported
@CurtyFM @santanderuk Apparently took 4 days to fix last time.
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Harry c
(@harryc07184571) reported
@santanderuk I was waiting for payments through night is this a issue also ??
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sunny days
(@sara_burden) reported
@santanderuk Can you give a timescale for fix ASAP
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Sue_Z
(@turkeygruel) reported
Come on @santanderuk please hurry and sort out your online banking issues. I need to pay for my parcels to get my ebay parcels out. I've had a bumper weekend and can't be late delivering them!
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muppettgordon
(@muppettgordon24) reported
@santanderuk Recently switched to Santander from Nationwide< what a mistake that was. Incompetent complaints department and promised by branch manager to deal with a problem who has done nothing. Need to switch back pronto to a proper bank.
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James Coulter
(@JamesCoulter9) reported
@santanderuk I’m trying to make a payment via the app today in connection with a property purchase and keep getting the error “oops something went wrong”. When will this be fixed?
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Ginges Life
(@GingesLife) reported
@santanderuk I assume the link for cash machines is still working? Call me old fashioned I'll go and pay cash :) #FixQuicklyThoughThanks