Is Santander down in Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (51%)
-
Website (23%)
-
Transactions (10%)
-
Login (10%)
-
Transfer (3%)
-
Withdrawals (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| Hampton |
Transactions | |
| Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike Street
(@Mikesf1) reported
@santanderuk No online banking available , you got a problem @santanderuk ?
-
Curtis Jameson
(@CurtisJameson3) reported
@santanderuk Never had an issue until now like
-
James Shipway
(@jshippers) reported
@santanderuk @MoneySavingExp is this affecting all customers. I can’t complete any online payments, access the app or contact anyone
-
Ruby Khan
(@ru13y) reported
@santanderuk I need to transfer my mortgage payment this is ridiculous. I cannot log in to transfer this
-
Jenny
(@Unicornresinart) reported
@santanderuk Don’t think your actual bothered how you make your customer feel and your don’t even update us or tell us anything , takes ages.. So hope your going to make it right with your customers… compensation…
-
Peter Robinson 💙🔙🔛🔝🇪🇺🏴
(@333peterobinson) reported
@santanderuk online banking not working??
-
matthew johnston
(@maffa1974) reported
@santanderuk @santanderuk 4 x tonite I was cut of call once I had almost completed what I needed to do expected a call back from person I was speaking to but nothing now I'm going to have to do it all tomorrow when at work as I can't access app or online as both r locked out not good enough
-
(((Use Of Weapons)))
(@Use0fWeap0ns) reported
On behalf of all your customers I'd just like to say **** You to @santanderuk @santanderukhelp
-
Arsenal top boy
(@BergkampBoy) reported
@laurrenb1686 @BethMaxwell01 @santanderuk I’m a delivery driver and I broke down and lady said I had baby milk on van and she had none similar situation to u. I have a big issue with this as a parent I would never let it get to ur dependent on money being paid on a certain day. Buy some before u need it simple
-
Dean Marie
(@SashManDean) reported
@santanderuk I want to close my accounts and transfer all of my funds, to another account, online banking is not working. No one to talk to, absolutely shocking service!