Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 Hampton |
Transactions | |
| Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Frank Ross
(@FrankRoss06) reported
Now been holding over 30 minutes to speak to someone @santanderuk customer services but they are all busy. Perhaps time to improve their service or hire more staff.
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nicolag
(@nicolag93984416) reported
@santanderuk is there issues with the app and online banking as I can't access either of them.
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Rachael Williams
(@Rachwill92) reported
@santanderuk i have been trying since Thursday 10pm to get on to my online banking and it’s not working. Do you know when it will be up and running please.
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Sarah Mason
(@SM170666) reported
@santanderuk is there a problem with online banking this morning?
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Peter McCabe
(@j6pmc) reported
@santanderuk I cannot access my account either online or via the app. What is going on and why has there been no announcement?
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Richiep
(@Disaffectedboy) reported
@santanderuk hey guys , can’t open app this morning and I’ve tried on numerous devices …saying server problem ?
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Sylvia ♠😷🤟🌹
(@77sylvia) reported
@SkyUKbroadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk
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Sylvia ♠😷🤟🌹
(@77sylvia) reported
@SkyUK broadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk
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baloo
(@SA77YB) reported
Still can’t get into the @santanderuk app server down
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Holl
(@HOLLIEKINACH) reported
@santanderuk struggling with online banking this morning? Cannot access and no update available