Santander down? Current status and problems in Surrey, England
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (39%)
- Website (26%)
- Transactions (17%)
- Login (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 Hampton
|
Transactions | 1 month ago |
|
Woking
|
Website | 4 months ago |
|
Redhill
|
Mobile App | 9 months ago |
|
Croydon
|
Transactions | 10 months ago |
|
Croydon
|
Login | 10 months ago |
|
Croydon
|
Mobile App | 10 months ago |
Community Discussion
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Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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James James (@Jimmybogeyman) reported@santanderuk Santander can **** right off, firstly they overcharged us by a long way for home insurance but worse was when we asked for a mortgage break due to funds during covid and were in other words told to **** right off. Thankfully I'm doing pretty good now but no thanks to Santander
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MrKetamine (@KetamineMr) reported@SWAINY72 @santanderuk No banks offer loyalty bonuses mate, only sign ups. There's no benefit for existing customers to leave their current banks usually unless they're awful, hence why banks offer sign up bonuses
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Camp Freddy (@Cyril_Blake) reported@santanderuk I had your account for 20yrs. Just switched to @StarlingBank best move! Your account is 'stone age' in comparison! Your customer service process is poor too. 15 - 20 mins of automated nonsense before you can speak to a person! Not used Starling's CS, no need, as it works!
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amy (@amy37262378) reported@santanderuk I have been calling to speak to someone about my mortgage every day since the 1st September. Wait for over 40 minutes every time to be hung up on or go through to an automated voice telling me I can’t leave a message! Absolute joke! Went in to the branch and couldn’t help either!
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wendy brown 💙 (@bookster54) reported@santanderuk Still waiting for your dispute team to resolve a Santander error they admit to but don't know how to resolve - 2 weeks of calls and emails. Steer clear
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Stoo (@stoocrow14) reported@santanderuk Why change to a bank who offered zero assistance to a long standing elderly customer during lockdown who was made ill by being unable to pay his bills. Selfish and unhelpful company
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The Shadow Man of Accrington (@TheAccrington) reported@santanderuk I've been with Santanfer and it previous incarnations my whole working life (35+ years). Nearest branch is now 15 miles away and their customer service is terrible. Seriously thinking of moving.
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David Harrington (@MrDC_Harrington) reported@santanderuk No thanks. From my partners recent experience with you, even she concluded that @NatWest_Help are a step above your dreadful service. And this is saying something following the experience I’ve had with them. Just cannot be bothered changing.
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nicola moore (@nicolamoore13) reported@santanderuk I have been with this bank four years . tryed so many times to get my 16 your old a bank account. nope was getting no were . use asked for brith certificate an passport took it all down to shop still couldn't do it got letters I had still nothing tryed on line an no .
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Chloé Marie WD (@ChloeMarieWD) reported@santanderuk Been with you for 24 years how about loyalty cash back just for being a loyal customer?