Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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stace
(@StaceyjaynSs) reported
@santanderuk How long will it take to fix?? Will it be resolved by today so money can be transferred?!
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Tilly🇯🇲
(@tx3wxllzxo) reported
@santanderuk need to fix up this happens every other month are you lot drunk
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Helen Littlewood
(@helenjlittleone) reported
@santanderuk Hello I have been waiting for a reply on chat for two and a half hours is this normal? I don’t know how else to get in touch to sort my problem out if there’s anything you could do to help I would be extremely grateful. Thank you.
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dawn brook
(@dawnbrookie) reported
@ClaireBradley4 @santanderuk Yes I called them they said there is an issue atm
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Abhi Dave
(@AbhiDav47854908) reported
@santanderuk Please advise when the issue will be resolved.. I have direct debit going out from this account..
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Claire Bradley
(@ClaireBradley4) reported
@santanderuk - is there a problem with the FP system? I am trying to transfer to my account with Santander from a BOS account and it won’t go. BOS are saying it is your issue.
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Gav Bono Hole
(@Gareth_Hole) reported
@santanderuk So are we getting compensation for this? I need to pay for bills and can’t because of your service.
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Ryan O'Donnell
(@iamryanodonnell) reported
@santanderuk Santander always seems to have these issues, whereas @monzo hardly ever does.
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Yoma James
(@yomajameskukor) reported
No tech issues with @monzo it’s actually @santanderuk who is down this morning!
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Dawei
(@sky_in_uk) reported
@santanderuk When I called you, it says you are experiencing technical issues and the call was cut. I sent the money from my Santander account to my other account for a payment today, 2 hours ago, still waiting it to arrive on my other account. Will I get compensation if I missed the payment?