Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (36%)
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Transactions (21%)
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Website (21%)
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Login (16%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Michael Ford
(@AnastasiaDuck) reported
Great, @santanderuk banking system goes down when I go to check out of my hotel and my cards don’t work 😩
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'Nia
(@k30nya) reported
@santanderuk Not working again. App and website down again today
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I'm deep,really deep
(@Deepdiver47) reported
@santanderuk @santanderukhelp WHAT ARE YOU DOING?!?!? Todays service is a disaster, money leaving, not arriving, connections constantly dropped, services on line then offline - SORT IT OUT!!
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Ms H
(@Ms_H_Survivor) reported
@santanderuk All my card payments have been rejected. Website status says card payments not affected. This is untrue
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Rosemary
(@Rosemar43787003) reported
@santanderuk can’t seem to log in on app
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Paul duncan
(@Pauldun73378819) reported
@santanderuk Are Santander going to sort the issue no answer from customer service need issue sorted as can't make card payment
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Megan
(@MeganGarbutt03) reported
Trust me to be on my way to London for the weekend and see on Twitter that @santanderuk are having issues and people are unable to use their cards at all for any purchases and are unable to withdraw cash. Cheers Santander 😫😭
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Emma
(@EmmaHM83) reported
@santanderuk I've transfered money to our joint account and it's not showing. Is this related to your issues?
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Aina
(@More2thisGurl) reported
@santanderuk @TheFCA are you going to do something about this. Keeps happening and poor customer contact from Santander. We Can’t use cards/transfers or do anything!!! Unacceptable @santanderuk
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Scousekev36
(@scousekev36) reported
@santanderuk Can’t access online account or even withdraw cash what’s happening