Santander outage reports in Surrey, England

Problems in the last 24 hours in Surrey, England

Santander signals over the past 24 hours, with local activity from Surrey, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: Walton-on-Thames.

City	Problem Type	Report Time
Walton-on-Thames	Transactions	8 days ago
Hampton	Transactions	7 months ago
Woking	Website	9 months ago
Redhill	Mobile App	1 year ago
Croydon	Transactions	1 year ago
Croydon	Login	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

• 
  Tony ****** (@tonysupernova) reported 9 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

• 
  peter howard (@sleepysilvery) reported 34 minutes ago from Kingston upon Thames, England

  @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

• 
  Chris Romer-Lee (@chrisromerlee) reported 37 minutes ago from Lambeth, England

  @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

• 
  Grace Cuddihy (@GraceCuddihy) reported 45 minutes ago from Lambeth, England

  Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

• 
  Mrs R (@KateRenton) reported 60 minutes ago from Merton, England

  @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Elsworth (@JohnElsworth) reported 7 minutes ago

  @santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already

• 
  Heather Self (@hselftax) reported 9 minutes ago

  Why is it so difficult to get past automated bank systems? I want to make a payment which is outside the parameters of the app, but getting out of the doom loop of “did you know you can do this on the app” is almost impossible. Thanks (not) @santanderuk .

• 
  Ali (@callyoubetty) reported 11 minutes ago

  @santanderuk It takes forever to take a photo the app accepts. I'm starting to whoever designed it hates Santander. I only keep the account for receiving and paying cheques. There's no point sending a DM as I can't see what you could do. Please just tell the relevant person to fix it. Thanks.

• 
  Amy Schofield (@Indie_Amylou) reported 13 minutes ago

  @santanderuk having some issues opening an new customer account. Who do I contact?

• 
  AP (@andyparsons3) reported 17 minutes ago

  @santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers

• 
  AK (@ghatispeaks) reported 17 minutes ago

  @santanderuk hey Santander. Why does it take so long for your security dept to reply??? On Friday tried for 40 minutes and now already for 30 minutes. What is the problem???

• 
  Nigel Burger (@jonathoncloud1) reported 18 minutes ago

  CANT BELIEVE THE INCOMPETENCE OF #SANTANDER BANK @santanderuk MADE A SMALL ERROR, AFTER MANY MONTHS THEY FIX IT AND OFFER COMPENSATION YET 6 MONTH AND MANY REMINDERS LATER THEY FAIL TO PAY THEN IGNORE ME. THIS WILL NOT GO AWAY.

• 
  The Northern Monkey (@TheNorthernMon2) reported 22 minutes ago

  Are your systems down? On hold for 40 minutes. Cant access credit card info. @santanderuk

• 
  Liv ✨ (@OliviaD150) reported 23 minutes ago

  @MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢

• 
  Lucy Cawley (@LucyCawley3) reported 23 minutes ago

  How long bankin down 4 @santanderuk