Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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CL155Y
(@Cl155Y) reported
@santanderuk apps not working
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ａｎｄｒｅｗ ｅｘｅｔｅｒ
(@AndrewExeter) reported
. @santanderuk why haven’t I been able to pay for anything in 24 hours from my Santander card? Definitely closing my account when it’s working again and moving to @monzo
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Thomas Rich
(@ThomasRich0) reported
@santanderuk Any rough estimate of how long this is going to take to fix??
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Ann Gläister
(@AnnGlaister) reported
@santanderuk Still NOT working ……..is there anything You can do? I am trying to be patient but ….. Along with millions of other customers, we can’t buy the Essentials or pay bills it’s extremely embarrassing and frustrating having your card declined in a busy supermarket!
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Mark Button Design
(@MarkBDesign) reported
just adding myself to the list of people having major santander card issues. blocked multiple payments using contactless and chip and pin for the past 2 days. just letting you know @santanderuk
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Katie Haxby
(@KatieHaxby) reported
@santanderuk I’ve just tried to use my debit card to top up my daughter’s GoHenry card. It’s not working.
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Chelsey
(@Chelseyjayne87) reported
@santanderuk I placed an order with asda George today.... isn't showing payment pending like normal. Will asda cancel my order. Its an item I have been waiting weeks for to be in stock so won't be happy if they can't get MY money. Seems to always be an issue with santander .
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Born
(@ImB0rn) reported
@santanderuk How is this bank still open and running, the place is filled of broken ****
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Vegan Dave from Skem
(@Irontoffee) reported
@dobbo1878 @santanderuk If its skem asda.....dont use self check out. Not sure why.......they always lockout pins! Good luck. Are other peoples cards working as the other reason is if the card system has gone down
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Lee Parkin
(@parkin_lee) reported
@santanderuk Is this still the case? Are the issues resolved?