Santander down? Current status and problems in Surrey, England
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (38%)
- Website (25%)
- Transactions (18%)
- Login (11%)
- Transfer (5%)
- Withdrawals (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 Hampton
|
Transactions | 1 month ago |
|
Woking
|
Website | 4 months ago |
|
Redhill
|
Mobile App | 9 months ago |
|
Croydon
|
Transactions | 10 months ago |
|
Croydon
|
Login | 10 months ago |
|
Croydon
|
Mobile App | 10 months ago |
Community Discussion
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Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn Daniels (@RobynsBookshelf) reported@santanderuk We don't want you, you treat your coustomers like ****.
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Josh Owens-Winn (@joshowenswinn) reported@MorganBroadcast @santanderuk won’t be banking with you guys absolutely terrible.
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mydogminton 🇺🇦🦵🏳️🌈💉🇪🇺 (@mydogminton) reported@agegarton @MorganBroadcast @santanderuk Cause enough noise at the highest level and it will trickle down giving somebody (at the original customer service level) the authority to do what they should have done right from the start.
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Anj 💙 Mask On (@LarocheCS) reported@drclairetaylor @santanderuk @bancosantander But don't you have to have the mobile Banking pin initially to access the app?
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James Taylor (@thejamestay) reported@MorganBroadcast I’m a @santanderuk @bancosantander customer. Concerned at this story in terms of the treatment of a customer and the underlying security failings…
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Adam Hall (@adamhall1989) reported@santanderuk Morning, I've been having issues going through the Loan forms. Once I get to the OTP part I input what gets sent to me and then the page just stops and has some sort of error, I then go back and enter the code again and it says it's wrong.
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Edward Ratnam 🇬🇧🇪🇺🇺🇳🎩 (@CommonSense245) reported@MorganBroadcast So sorry for you after reading your nightmarish experience. Maybe those Money programmes in the media can help? Really bad services from SantanderUK.
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Em (@emlenna90) reported@Bearlykat @Santander @santanderuk This is not a lone instance - my friend had a similar experience. There must be a workaround in cases where the victim cannot access phone or email.
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Sarah Chambers🇺🇦💙 (@SLBirdintheTree) reported@MorganBroadcast The sad thing is it shouldn’t take a Twitter storm for @santanderuk to do the right thing. Not everyone is tech literate. They should have done the right thing straightaway for you and for all customers who face this issue. It makes me angry and nervous as another customer.
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†Savannah♡ (@paradiseruins) reported@MorganBroadcast Oh my god 😧 @MorganBroadcast I am SOOOO sorry this happened to you. Just reading the thread has given me such extreme anxiety I can’t even imagine how you must be feeling. I am in disbelief at how so much happened so quickly, and wtf @santanderuk ???