Santander

Is Santander down in Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surrey, England 12/30/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, London and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomWoking Website
United KingdomLondon Login
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dannylee808 dannylee808 (@dannylee808) reported

    @DeFi_RuNnEr_ @santanderuk This is nonsense. Absolute horse **** nonsense

  • trialsincrypto trialsincrypto 🇬🇧 (@trialsincrypto) reported

    @DeFi_RuNnEr_ @santanderuk Imagine if in 1997 BT restricted your phone service if you used the internet.... its kinda the same thing happening here, its so short sighted. Perhaps more effort should be put into educating people - but I guess that doesn't serve the banks well...

  • trialsincrypto trialsincrypto 🇬🇧 (@trialsincrypto) reported

    @DeFi_RuNnEr_ @santanderuk This is just an excuse to block crypto using the fraud card. I use Revolut with no issues. Some may have to setup a separate online account that acts as a middle man to manage the flow of investment. Interesting that they'll accept any amount of money from an exchange though!

  • CuriousXrp CuriousXRP🇬🇧🎢 (@CuriousXrp) reported

    @mdudas @santanderuk UK banks tend to block and fraud check every large exchange transfer, nightmare, but why are they going to make it easy

  • hartlepoolhelen Helen (@hartlepoolhelen) reported from Walsall Wood, England

    Is it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK 😖 advert

  • RedSpecial007 🇬🇧 Red Special 🇬🇧 75K+_JD (@RedSpecial007) reported

    @RuleXRP @santanderuk Withdrawing it ALL to a crypto exchange tomorrow. It's MY money. **** you! @bancosantander

  • GhostofMaplHodl Maple Hodl: ∞/21M 🍁 (@GhostofMaplHodl) reported

    @mdudas @santanderuk As much as Crypto is just you handing over value to predatory centralized entities. I still support your right to waste you own value being a fiat chasing ******.

  • Zulqarnain_00 Zulqarnain (@Zulqarnain_00) reported

    @MarzellTrading @santanderuk That's really hurts my tell me that the block his account for trading crypto currency

  • 20wattbulb 20wattbulb (@20wattbulb) reported

    @petadactyl @santanderuk Limiting customer exit points from the fiat debt-based system to hard money is a stable door already opened. It can never be closed.

  • Toulbox Nick🇬🇧 (@Toulbox) reported

    @santanderuk @santanderukhelp how can you be put on hold for 47 mins speak to two reps about fraud, not get a resolution and then get cut off? Poor customer service.