Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (43%)
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Login (24%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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K🎬
(@khalidabz05) reported
@santanderuk I had the most horrendous time with your bank I’ve already switched what a terrible service and trash staff I’m advising all my friends and family do not bank with these people
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Amy Kennedy
(@amesken) reported
@santanderuk I’ve reported fraudulent transactions on our acc. today, but trying to rack my brains how/why? And mayb a bit crazy but they were done on Monday, was it anything to do with Fbook, Insta & WA going down? Did fraudsters take advantage? B interesting if any1 else same?
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GL ⭐⭐
(@LamboNumbr5) reported
@AmexUK @santanderuk .... sort your **** out.... Amex you have now requested 4x money from my card but claim to have only done it once. Santander are saying the opposite but can't do anything about it. Meanwhile I am left with no money in my bank and charges. #worstbank
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Robin Childs. 💙
(@rob_inn) reported
@santanderuk possibly the most difficult organisation to actually speak to … no branch phone number and just a message service on the national phone number - too frustrated for words !!
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LazyJournalist
(@journalist_lazy) reported
@santanderukhelp Enact Conveyancing Ltd are an absolutely terrible company, you @santanderuk appointed this **** shower of a company to manage our re-mortgage. They haven’t and it’s now cost us hundreds of £££’s
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Bonnie
(@Bonnie_Man) reported
@santanderuk Set up a joint account but only he gets emails about the switch. I set it up so why is he getting the main emails? We've both got login emails and post so why not the switch too? Not the first time this has happened when the man gets the details and not the woman!
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David Bell
(@DavidBe41782823) reported
@TfL @santanderuk have spent 40 mins today on two occasions searching for docking stations (7 on total). Very poor logistics and really poor customer experience.
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Charlotte Slocombe
(@charlieslocs78) reported
@santanderuk @antanddec I can't believe how horrendous service whne trying to complete simple tasks, especially when considering vulnerable customers
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Ben Ford
(@commandodev) reported
@santanderuk has to be the worst online experience I've had for several years. Phones support doesn't work. Literally have no idea how to talk to someone about me account. Hopeless!
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B
(@walker_markB) reported
@santanderuk @santanderukhelp #switch @MartinSLewis again I’ve switched current account and had issues with not all of my payments being switched automatically- I thought this was meant to be easy ? Why are things getting put on hold?