Santander

Is Santander down in Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surrey, England 02/02/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: Godalming, London and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomWoking Website
United KingdomLondon Login
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Alangram3 Alangram Al (@Alangram3) reported

    @santanderuk why can't I access the app. Keeps saying 'oops something went wrong '

  • ExistentialGamr ExistentialGamer (@ExistentialGamr) reported

    @santanderuk people can't log on, what's going on? We need to access banking ASAP

  • Rachwill92 Rachael Williams (@Rachwill92) reported

    Is anyone else struggling to get into their online banking? @santanderuk ik considering leaving and moving to a different bank because of their constant issues! #santanderbank

  • saf0113 Safdar Hussain (@saf0113) reported

    @santanderuk @santanderukhelp is there an issue with online banking ? I cannot open the app.

  • redged64 Ged Rodgers (@redged64) reported

    @santanderuk I have been having issues accessing the mobile app all day. Is there a glitch?

  • 77sylvia Peachy77 🍑♠🤟🌹 (@77sylvia) reported

    @santanderuk so last night there was a serious breach in my security and this morning your online banking app is down! Do I need to change banks???? #Santander

  • tufty_david David Tufty (@tufty_david) reported

    @twinklresources @santanderuk Yes! Support drunk drivers! You scum

  • Wandsworth3 Deputy WandsworthEye (@Wandsworth3) reported

    The Santander app is down. Looks like the work experience boys in the IT department have been left unsupervised again. @santanderuk

  • Witch_Hazel1981 Hazel O'Connor (@Witch_Hazel1981) reported

    @santanderuk is down, so @Tesco have suspended my delivery saver pass. Ugh! It can only be a Monday morning #notenoughcaffeineforthis

  • pammadbutkind pam (@pammadbutkind) reported

    @santanderuk it’s working now