Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Disc-Go
(@DJDiscGo) reported
@santanderuk - disgusting service, disgusting bank- morally and ethically repugnant and reohrehensible- dont believe anything about wanting to help - they want to help themselves that is all - DISGUSTING
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dirksfadeaway
(@dirksfadeaway) reported
@UKAirband why is the @santanderuk app still blocked on your wifi service ? Multiple cases raised into you, no DM needed. Just fix it
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💘🍉Chrissy🍉💘
(@TheWatersOfLove) reported
Well, that was embarrassing. Both my phone contactless and my bank card declined when I tried to buy my bus ticket. It's not like I don't have the funds either. What gives @santanderuk? I am having so many issues with my debit card.
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Laurence
(@2017Laurence) reported
@santanderuk just wanted to call out your staff member in the Telephony Team in Liverpool for their fantastic help & advice this morning re a neighbour being scammed. 👍
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Disc-Go
(@DJDiscGo) reported
If @santanderuk say they are helping in a cost of living crisis - they are lying. All they do is remove overdrafts with no notice (they will lie and say they have sent it) then condascend to you- go to a better bank, because these charlatans are terrible
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yvonne lloyd
(@yvonnel14618625) reported
@santanderuk #tweet2 I let you know I'm in India and yet I can't use my card...VERY annoying. Calls are too expensive to make & receive. No access to voicemail. Please UNBLOCK card
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Hanisha
(@Hanisha_) reported
@santanderukhelp I HAVE DONE AND THERES SO RESOLUTION HOW DARE @santanderuk block my card!!!!!
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Disc-Go
(@DJDiscGo) reported
@santanderuk are built on a load of lies - lie to the customer, lie to save face, gaslight the customer and tell them it is the customers fault, or Royal Mail's fault, or the strikers fault. 25 years i have been with you - i advise people to leave this bank
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crazi saffa
(@crazisaffa) reported
@santanderuk your all in one credit card application on your website is not working and the number it provides to call is no longer active. Can you advise how I go about completing my application that has been pre approved?
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Peter Curtain
(@PeterCurtain4) reported
@MikeSassi @GeorgeTSOliver @santanderuk Just switched back to Lloyds, having become Santander customer when the crash forced A&L sale. My obscure problem was having to use same ref to individual payees no matter what it was for.