1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Santander
  6. ❯
  7. Surrey
Santander

Santander status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • sleepysilvery
    peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • marcuspolo1981
    Marc Smith 🦊 (@marcuspolo1981) reported

    @MartinSLewis Tried switching my @santanderuk current account but they always block it

  • ADUK2025
    ADUK2025 (@ADUK2025) reported

    @BROKENBRITAIN0 My bank app wants this from me to use it already. @santanderuk They can **** off.

  • neilwaring1
    Traffic Hombre (@neilwaring1) reported

    @santanderuk pop up on app that you have to give more details who is owned by a 3rd party, elderly family member who can't do this and a phone call too yourselves with no help given #poorservice#notelderlyfriendly#responseisrequired🤯🤯🤯

  • F123SHY
    Baljeet Mahey (@F123SHY) reported

    @santanderuk ...... Didn't even told why is that behaviour. Now received PIN. What IS GOING ON... ???? CAN YOU PLEASE HELP!!

  • FifaThing
    Sorare Rhino (@FifaThing) reported

    @santanderuk So I speak to the team who deals with disputing and issues with transactions and they say 'meh nothing we can do' I speak to the fraud team and they say 'meh nothing we can do' even though I paid for a product that I didn't get! Your main concern was for a big company not me

  • StumpyRabbitt
    Stumpysaurus🦖KPSS (@StumpyRabbitt) reported

    I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

  • agentoakley
    Peter Oakley (@agentoakley) reported

    @santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs

  • EveeCarr
    Evee Carr (@EveeCarr) reported

    @santanderuk Bloody awful in branch service. One teller on. One transaction has taken 20 mins... Queue of 8... Pathetic.

  • postmanpat1965
    Cornwall ⭕️‘s. (@postmanpat1965) reported

    @santanderuk yes, but why cant we do it on the app? thats what i asked. some people dont always have access to a computer

  • shaunpmurray49
    shaun Murray (@shaunpmurray49) reported

    @hnjsamuels @santanderuk Banks are a pile of **** never open when normal people work