Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (55%)
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Website (27%)
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Login (18%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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woolhatwoman
(@woolhatwoman) reported
@WarphobblerKaz @santanderukhelp Ooh. NOT good, Kaz. @santanderuk and their help bods need to see what's gone wrtong xxx
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Jamie P Pictures
(@JamieP_Pictures) reported
@santanderukhelp still on HOLD business customer ..... 2 hours and 50 mins any comments ?? #santanderukhelp #santanderuk
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Michelle
(@_mich_alice_) reported
@santanderukhelp @santanderuk registering for Santander boosts, got to register my card and had to verify via app, went back to confirm verification on boosts page pressed verified this via app then it timed out. Can now log in but can’t get further as it says card is already
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Nicky Lambert 💫
(@nicedeepbreath) reported
@santanderuk Please employ more people - 3 days - 4 hours mostly on hold listening to awful music - no call back when promised. Problem remains unsolved- Really frustrating!!!!! Please listen to your customers , your one member of staff must dread picking up the phone .
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BeardedBatsman
(@beardedbatsman) reported
@santanderuk wow, the most awful service and app ever…tried to transfer MY money to another of MY accounts and you lock me out of the app and I can’t see where the money has gone - customer service closed!!!! will be closing account and moving all my money to HSBC.
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nikitacastrorjs
(@nikitacastrorjs) reported
@santanderuk 😡😡😡 Awful service. They've blocked my account for no reason and made me spend more than 30 minutes on hold on a call without any solution. Not recommended!
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Rashmi Jain
(@Rashmi2507) reported
@santanderuk Very disappointed service from @santanderuk - twice submitted KYC documents and once in person in branch - still temp block on account and mortgage pmt didn’t go. Bad on credit rating - call center takes hrs to connect, chat can’t help- not sure what to do? Pls hlp Mike Rigner
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🫶🏼Sarah ‘Hope Is Everything’ Dalton🫶🏼
(@FeralMother44) reported
@AdrianBethune @santanderuk Oh no!! Beyond frustrating - we used theHalifax’s mortgage services with no issues and moved in August - hope it can all be fixed for you xx
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liam
(@clydefc123) reported
@santanderuk the worst bank ever can't wait to shut my account down their a joke of a bank
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Exploring Father 🌍
(@PlanetMongo_ETH) reported
@_JTrades_ @santanderuk Or taking a high interest loan, they have no issue handing those out!