Santander

Is Santander down in Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surrey, England 02/23/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampton Transactions
United KingdomGodalming Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomWoking Website
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • clairecalman Claire Calman (@clairecalman) reported

    @MorganBroadcast How awful. I really feel for you. A horrible experience made so much worse by your bank and your gym. Years ago, we tried to open a saving account @santanderuk but gave up because they were so hopeless. There’s no way my bank would have authorised a string of atypical purchases.

  • Basmanrox Barry 💙😷🇺🇦🇪🇺 (@Basmanrox) reported

    @MorganBroadcast @santanderuk this is such bad customer service. This poor lass has los so much and you refuse to help . 🤬Shame in you 🤬

  • FXCKG3NES1S Lol (@FXCKG3NES1S) reported

    @santanderuk Help Charlotte you Bozos

  • nikkulastables Nikkie (@nikkulastables) reported

    @MorganBroadcast Had a look at @santanderuk Twitter comment section, looks like you aren’t alone, many people have problems with them. Would it be an idea to rally everyone together and write to the CEO directly, ofc CCing the ombudsmen detailing everyone’s problem? And then file individually?

  • travistravis Travis Littlechilds (@travistravis) reported

    @MorganBroadcast Locks are easy to pick - can pretty easily get under a minute if I recall right. Barriers is easy, the thieves likely broke them. Others I'm not sure, but the bank details being changed is down to @santanderuk failing at security.

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    @MorganBroadcast @santanderuk can you clarify for us if any of this was true? You didn't do any of these things, did you? Thanks. And it is appalling and awful what you went through, even if you did! Your bank--omg.

  • meljomur Mel 🇪🇺 (@meljomur) reported

    @GillDurham @santanderuk @MorganBroadcast That is a shocking story. I can't believe a bank would treat its customer in such a horrific manner. I would never bank with them.

  • Fumbi29 Sabinah Johnson (@Fumbi29) reported

    @santanderuk do the right thing by @MorganBroadcast I’m a customer & ur treatment of her is deeply concerning. Your app is insecure if a thief can bypass the security. Needs fixing ASAP & she needs reimbursing.

  • nlitchfield NIall Litchfield (@nlitchfield) reported

    @MorganBroadcast @santanderuk @VirginActiveUK That's A) utter **** and you have my sympathy B) Bonkers, at the very worst they should require a crime number and say they won't pay out until the crime is resolved.

  • gg41r Gertrude Puddleduck (@gg41r) reported

    @MorganBroadcast My heart goes out to you. You have been hugely let down by @VirginActiveUK and @santanderuk. Id be taking them both to civil court. They will not like that.