Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (46%)
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Website (25%)
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Transactions (13%)
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Login (8%)
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Transfer (4%)
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Withdrawals (3%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| Hampton |
Transactions | |
| Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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🫶🏼Sarah ‘Hope Is Everything’ Dalton🫶🏼
(@FeralMother44) reported
@AdrianBethune @santanderuk Oh no!! Beyond frustrating - we used theHalifax’s mortgage services with no issues and moved in August - hope it can all be fixed for you xx
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Toxteth O'grady
(@cookietesla) reported
@AJGLife3 @santanderuk Are we going to be compensated for loss of boosts/awards etc? I have tried online, app and spent 1hr waiting on the phone to talk to customer service. Very frustrating
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Jan. H. T
(@jellywellys99) reported
@santanderuk hi what happened to the incentive payment to switch account I've waited over 3 months and still nothing or should I just switch back as I've been lied to??????????? How many other customer have you stolen from other banks and still not paid this incentive too?
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liam
(@clydefc123) reported
@santanderuk the worst bank ever can't wait to shut my account down their a joke of a bank
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David Metcalf
(@davidmetcalf30) reported
@AdrianBethune @santanderuk We also had a similar issue on our mortgage with @Santanderuk and ended up with Halifax. The trouble these days is that so much of banking is run of algorithms rather than human input - fine most of the time but doesn't allow for any common sense or perspective.
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Kitten Watts
(@Kathryn_Watts) reported
@santanderuk having one member of staff working the counter every day is insane. There is a queue of 7 people and this isn’t just a one off. It’s every time I’ve come in here. Such a terrible bank.
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Nicky Lambert 💫
(@nicedeepbreath) reported
@santanderuk Please employ more people - 3 days - 4 hours mostly on hold listening to awful music - no call back when promised. Problem remains unsolved- Really frustrating!!!!! Please listen to your customers , your one member of staff must dread picking up the phone .
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No
(@_NoNahNope_) reported
@santanderuk Just buy Bitcoin only and send it to your hard ware wallet so no one can get it and no bank can mess with it or block your account.
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Jamie P Pictures
(@JamieP_Pictures) reported
@santanderukhelp still on HOLD business customer ..... 2 hours and 50 mins any comments ?? #santanderukhelp #santanderuk
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liam
(@clydefc123) reported
@TSB @santanderuk can one use please help this is a joke their is alot of money I sent from one account to my other this still hasn't went in and no one seems to won't to help