Santander

Is Santander down in Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surrey, England 03/03/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampton Transactions
United KingdomGodalming Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomWoking Website
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankRoss06 Frank Ross (@FrankRoss06) reported

    Now been holding over 30 minutes to speak to someone @santanderuk customer services but they are all busy. Perhaps time to improve their service or hire more staff.

  • nicolag93984416 nicolag (@nicolag93984416) reported

    @santanderuk is there issues with the app and online banking as I can't access either of them.

  • Rachwill92 Rachael Williams (@Rachwill92) reported

    @santanderuk i have been trying since Thursday 10pm to get on to my online banking and it’s not working. Do you know when it will be up and running please.

  • SM170666 Sarah Mason (@SM170666) reported

    @santanderuk is there a problem with online banking this morning?

  • j6pmc Peter McCabe (@j6pmc) reported

    @santanderuk I cannot access my account either online or via the app. What is going on and why has there been no announcement?

  • Disaffectedboy Richiep (@Disaffectedboy) reported

    @santanderuk hey guys , can’t open app this morning and I’ve tried on numerous devices …saying server problem ?

  • 77sylvia Sylvia ♠😷🤟🌹 (@77sylvia) reported

    @SkyUKbroadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk

  • 77sylvia Sylvia ♠😷🤟🌹 (@77sylvia) reported

    @SkyUK broadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk

  • SA77YB baloo (@SA77YB) reported

    Still can’t get into the @santanderuk app server down

  • HOLLIEKINACH Holl (@HOLLIEKINACH) reported

    @santanderuk struggling with online banking this morning? Cannot access and no update available