Santander

Is Santander down in Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surrey, England 03/13/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: London and Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomHampton Transactions
United KingdomGodalming Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomWoking Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_Graham_76 Chris Graham (@chris_Graham_76) reported

    @DeedeeShakey @santanderuk They can’t do enough to help it’s customers

  • YvonneMarceau Yvonne marceau (@YvonneMarceau) reported

    @santanderuk @ScuderiaFerrari @twinklresources Good idea. Invest in training the nation’s youth and maybe you’ll be able to recruit people who can actually implement systems that work! What a shambles yesterday was - Santander denying access to their customers and then shrugging it off as ‘some issues’.Ferrari deserve better.

  • Techpriest14 Techpriest (@Techpriest14) reported

    @santanderuk get on with fixing the issue/issues, I'm meant to have my ESA coming into my account and cant see it there and can do F.A at the moment i have bills to pay and things and cant do that without the money there. bloody sort it and quickly

  • Noolslovesbling Nools #StandwithUkraine #ToriesOut #wearamask (@Noolslovesbling) reported

    @Lee53264200 @santanderuk Maybe if they spent £££ on their systems and not on those highly irritating Ant & Dec it might be working @santanderuk

  • stevebrown7037 steve (@stevebrown7037) reported

    @santanderuk when are you going to fix the app! I can’t access my account to make a payment. It shouldn’t be down for this long!!

  • emilyjtomlinson Emily Tomlinson (@emilyjtomlinson) reported

    @santanderukhelp Tried to make a purchase last night through the problems and never went through on the website (no confirmation of goods bought) however this morning I have FOUR pending transactions for said goods. @santanderuk @santanderukhelp

  • Tonycall1986 Tony Callaghan (@Tonycall1986) reported

    @Lee53264200 @santanderuk I was just paid but i will still be demanding compensation. As bills have been declined because of their **** up.

  • Clarelou78 Clare Hughes (@Clarelou78) reported

    @santanderuk I have 2 payments pending on my app both of which were declined last night when the system was down. Will these be credited back to my account as they haven’t been yet?

  • emilyjtomlinson Emily Tomlinson (@emilyjtomlinson) reported

    @santanderuk @santanderukhelp Tried to make a purchase last night through the problems and never went through on the website (no confirmation of goods bought) however this morning I have FOUR pending transactions for said goods. Need those transactions reversing!! @santanderuk

  • Pinkribbonmark2 Karen (@Pinkribbonmark2) reported

    @santanderuk how long is online banking down for?