Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (49%)
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Website (23%)
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Transactions (12%)
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Login (10%)
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Transfer (4%)
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Withdrawals (3%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| Hampton |
Transactions | |
| Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gabrielle Van der Velde
(@mumsonamission2) reported
@santanderukhelp @santanderuk you have totally failed in your customer service - so now you want to triple my mortgage payment because you didn't action a request made on September 13th - shame on you
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Kay Slimming World Driscoll
(@kayswdriscoll) reported
@santanderuk appoling service. Your Maldon ATM took my money trying to contact you to report it and on holds for over an hour #poorservice #santander #shocking I have better things to do
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Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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Thomas Radley
(@tomrad124) reported
Been on hold with @santanderuk for 40 minutes all I want to do is pay the roofers to fix my squirrel ruined roof!
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Calltainn
(@ShortSassenach) reported
@santanderukhelp To add insult to injury, the reissued mortgage is £43 a month more than it was! I absolutely can not wait to get away from @santanderuk and I've technically only been a customer since Wednesday! Absolute SCUM!
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sarah males
(@sarah_males) reported
I’m having big problems with #santander. Unable to speak to anyone, no answer to calls @santanderukhelp account blocked and unable to access. @santanderuk
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Alan Robert Booth
(@RobertBooth) reported
@santanderuk why is your telephone help so hopeless. Two cut off, card not working. Terrible
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Mark Andrews
(@MAComms) reported
@santanderuk trying to apply for a job via your careers page. The website doesn’t appear to be working correctly.
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Keith Mitchell
(@Rincewind_68) reported
@tomrad124 @santanderuk Well, I wanted to change something, and online recommended I went in to a branch, doesn't mention they are all closing early. No chance when I am working @santanderuk
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Northern Dad
(@Northern_Dad_41) reported
@santanderuk Customer service is just horrendous. Chats on the app are closed down automatically and I have to talk to automated chatbot indefinitely. This is no way to run a bank. I'm closing my account on Monday.