Santander

Is Santander down in Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surrey, England 10/19/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (30%)

    Website (30%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (15%)

    Login (15%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomRedhill Mobile App
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • sleepysilvery peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Alangram3 Alangram Al (@Alangram3) reported

    @santanderuk why can't I access the app. Keeps saying 'oops something went wrong '

  • ChrissieBailey2 Chrissie Bailey 🇪🇺🇪🇸💙 #3.5% (@ChrissieBailey2) reported

    @Mistywoman1 @santanderuk Bee this is terrible, they are inept, you should have recourse to expert help. Moving is stressful enough without this crap. In invested now, please keep us posted. 😢😢😢

  • ExistentialGamr ExistentialGamer (@ExistentialGamr) reported

    @santanderuk people can't log on, what's going on? We need to access banking ASAP

  • __Marmite__ AllBladesArntWe (@__Marmite__) reported

    Is anyone working @santanderuk FRAUD line??? Trying to get through for over an hour yesterday, 45 minutes so far today and still no one answering.

  • 77sylvia Peachy77 🍑♠🤟🌹 (@77sylvia) reported

    @santanderuk so last night there was a serious breach in my security and this morning your online banking app is down! Do I need to change banks????,

  • charlee_woobear charlee martin (@charlee_woobear) reported

    @santanderuk is there issues with online banking

  • stonedg44 David Stone (@stonedg44) reported

    @santanderuk No Internet or app access!

  • TallM07 Mark Ware (@TallM07) reported

    @santanderuk banking app is down this morning!

  • 77sylvia Peachy77 🍑♠🤟🌹 (@77sylvia) reported

    @santanderuk so last night there was a serious breach in my security and this morning your online banking app is down! Do I need to change banks???? #Santander

  • Wandsworth3 Deputy WandsworthEye (@Wandsworth3) reported

    The Santander app is down. Looks like the work experience boys in the IT department have been left unsupervised again. @santanderuk