Santander

Is Santander down in Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surrey, England 11/26/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomRedhill Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Lemonswed4cawl 🍋🏴󠁧󠁢󠁷󠁬󠁳󠁿 succo Limone (@Lemonswed4cawl) reported

    @TCymreig @santanderuk Sorry to hear this Niki @santanderuk this woman has an ill mother and you are literally interfering with life and death by your stupidity, ignorance and will face consequences if you don't act immediately to help.

  • BubbaBubs2007 K!mpossible 💙 (@BubbaBubs2007) reported

    @Nik_niks666 @santanderuk I mean it's odd that my mum hasn't had that issue since she was moved over to Mastercard

  • RyanKennedy1992 Ryan (@RyanKennedy1992) reported

    @santanderuk have the worst customer service about

  • TCymreig Niki (@TCymreig) reported

    @lslurpmytea @santanderuk Still couldn’t transfer the funds. After 5 hours of the nightmare I managed to get my account unblocked, told them I will be transferring the money and when I did, they blocked me again. Absolutely **** bank!

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @BubbaBubs2007 @santanderuk Maybe she just didn’t use the card the times it’s down! I use my card easily every day so for me it’s a nightmare in the making

  • beabbrown bea smith brown 🎭 (@beabbrown) reported

    @santanderuk hi can you help me. Had a call from 0800 3890 755 telling us to call another no 0151 932 4972 Re a fraud issue. Is this a Santander number ?

  • _dam19 d a v i d (@_dam19) reported

    @santanderuk if I block contactless on my card through the app does that apply to Apple Pay also?

  • bethanjenkins Bethan Sayed (@bethanjenkins) reported

    @TCymreig @MorganCymraes @santanderuk Don't feel terrible. It is literally what she is elected for and I am sure she does not mind.

  • Candy_21400 Candy Baby (@Candy_21400) reported

    @TCymreig @MfanwyEvans @santanderuk I also contacted the support service, they didn't do anything with the problem....but i was able to recover my account with the help of CYBERCR3CK on instagram .He is legit and trusted.

  • troutman831 The Goginan 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇩🇪 (@troutman831) reported

    @TCymreig @santanderuk Wtf @santanderuk sort this out, this is a healthcare situation 😡