Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (35%)
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Mobile App (35%)
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Login (25%)
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Transfer (5%)
Community Discussion
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Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tess Summers 🇬🇧🇮🇪
(@tesssummers98) reported
@robert32500998 @santanderuk Someone else posted about similar problems the other day. Maybe you should transfer the whole lot to another bank. Who do these people think they are? It's your money
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Peggy Jane
(@PeggyJaneUK) reported
@santanderuk do you have anyone working on your customer services calls? I have now been on hold for 1 hour and 40 minutes, this is ridiculous
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Andy Wilf Williams
(@Wilfy1874) reported
from
Dudley, England
@santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA
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steve denny
(@grumpyoldgrocer) reported
@santanderuk is your SMS verification working properly today
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Mouse Muncher
(@CorpseMuncher) reported
@santanderuk Thanks you blocked my account, didn't contact me to say you were doing so, and now your customer services are closed for the bank holiday weekend and I can't access my money. Shoddy service
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ToonTone100
(@Toontone100) reported
@santanderuk You HAVE to be better than that ! The responses just received during a phone call regarding a failed transaction (at your end !) …. Put your customer setvices right man ! 🙄
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Charlotte Eksteen
(@cmeksteen) reported
Disappointed with customer service @santanderuk Wimbledon branch today. Refused to verify my identity documents even though I am a customer. @santanderukhelp
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Jess Palmer-Waymark
(@unicornmadmumma) reported
@santanderuk you make no sense!! Try to sort an overdraft, website says can only do in multiples of £50, even £50 isn’t available online! Someone sort this!
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Christine Baird
(@Christi27056405) reported
@santanderuk can you return my money you are holding from me i transfered to the wrong account the account has a block and you wont give me my money back, if the accounts blocked surely it should bounce back to my account #robbingbandits
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Robyn Rogers
(@ChesapeakeAssoc) reported
@SaraBostock @MoneySavingExp @santanderuk I completely agree. It’s such a pain to have to go to branch when there’s and available service that every other bank in the land offers…..