Is Santander down in Surrey, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (53%)

2. 

   Website (18%)

3. 

   Login (18%)

4. 

   Transactions (6%)

5. 

   Withdrawals (6%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: London.

City	Problem Type	Report Time
London	Mobile App	17 days ago
London	Login	3 months ago
London	Withdrawals	3 months ago
London	Transactions	4 months ago
London	Transactions	4 months ago
Redhill	Mobile App	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

• Tony ****** (@tonysupernova) reported 24 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

• Mrs R (@KateRenton) reported 37 minutes ago from Merton, England

  @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• JAD (@Blurbmuz) reported 4 minutes ago

  @santanderuk @LloydsBank why are your savings interest rates still so crap? Nationwide are offering up to 4.75% for locked in savings. Your 2&3 year savings would still be low even if it was an easy access savings account!

• nicole (@latinopersona) reported 4 minutes ago

  @santanderuk I'm over seas and not have access to online banking and I changed all to paperless billing I need access my bank and cash overseas. How can I do that?

• Midlife Smarts - Jill Creighton (@MidlifeSmarts) reported 4 minutes ago

  Whil @santanderuk pay @AntandDec gazillions I cannot get answer to a simple question in branch or online. Can I suggest new strategy 1 Dump the Ant & Dec ads 2 Employ more people I’m a customer - Get me out of here

• M Dee (@MDee29092373) reported 7 minutes ago

  @santanderuk Santander....have been 40 minutes trying to connect to one of your advisers and still nothing! Not good enough! Sort out your customer service.

• Hank🇺🇦 (@Anthole) reported 8 minutes ago

  @santanderuk Hi, First direct have issued £500 interest free on their overdraft. Is this something you are able to provide to help with the cost of living crisis?

• Elaine (@l4_esm) reported 9 minutes ago

  @santanderukhelp @santanderuk 2 hours on hold now. Facebook chat told me to call tomorrow as you close at 6! Does that mean you stop working at 5?!?!

• @mohkash (@mohkash) reported 13 minutes ago

  @fkyh @santanderuk I intend to do same. It is disgusting how Cahoot does not pay any interest on current accounts, or a miniscule 0.4% on its best saving accounts. Financial authority should fine it, then shut it down.

• M Dee (@MDee29092373) reported 13 minutes ago

  @santanderuk Trying to phone you...40 minutes + Employ enough people. Enough if companies that only think of profits. Sort out your customer service.

• R (@1RBS2) reported 14 minutes ago

  @santanderuk worst service in the world. After 15 years gonna close my accounts. ****** never again. Shoulda transferred to someone else. What current accounts do you lot use?

• D3vilsAdv0c8 (@D3vilsAdv0c8) reported 18 minutes ago

  @TNLUK All my details are up to date. I don’t think @santanderuk are the issue here.