Santander

Is Santander down in Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surrey, England 03/01/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampton Transactions
United KingdomGodalming Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomWoking Website
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FlunkFest ᶠˡᵘⁿᵏ ᶠᵉˢᵗ (@FlunkFest) reported

    @santanderuk Nope, not fixed at 7:50am this morning, just tried the app and the main webpage, cannot access either.

  • NyaJab82 michelle (@NyaJab82) reported

    @clala79 @santanderuk cards not working either

  • scousekev36 Scousekev36 (@scousekev36) reported

    @santanderuk Can’t access online account or even withdraw cash what’s happening

  • EmmaHM83 Emma (@EmmaHM83) reported

    @santanderuk I've transfered money to our joint account and it's not showing. Is this related to your issues?

  • Pauldun73378819 Paul duncan (@Pauldun73378819) reported

    @santanderuk Are Santander going to sort the issue no answer from customer service need issue sorted as can't make card payment

  • rachael668 rachael Booth (@rachael668) reported

    @santanderuk when will your systems be working again , still can’t get money out of the machines , already spoke to someone after being on hold for 45 minutes and they’re still not working !

  • Ms_H_Survivor Ms H (@Ms_H_Survivor) reported

    @santanderuk All my card payments have been rejected. Website status says card payments not affected. This is untrue

  • Rosemar43787003 Rosemary (@Rosemar43787003) reported

    @santanderuk can’t seem to log in on app

  • AnnLatimer3 Ann Latimer (@AnnLatimer3) reported

    @santanderuk hi your website has been down this morning, I transfered money from my santander account to my lloyds current account and money hasn't appeared, did it as immediate payment, where has it gone?

  • k30nya 'Nia (@k30nya) reported

    @santanderuk Not working again. App and website down again today