1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Santander
  6. ❯
  7. Surrey
Santander

Santander status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • chrisromerlee
    Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • sleepysilvery
    peter howard (@sleepysilvery) reported from Kingston upon Thames, England

    @santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?

  • tonysupernova
    Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • GraceCuddihy
    Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RJProduction3
    Andy (@RJProduction3) reported

    @santanderuk morning, is there an issue with online payments today? Trying to pay @MeliaHotelsInt but keep getting message The issuing bank cannot be contacted. Try again later I’ve already authorised payment from the banking App ??

  • JamesHassett1
    James Hassett (@JamesHassett1) reported

    @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

  • agentoakley
    Peter Oakley (@agentoakley) reported

    @santanderuk I signed up for new bank acc. with £100 Amazon reward in Nov. Haven't received voucher, despite confirming with Santander support that fulfilled t&C's. Appears error on initial sign up so acc. wasn't active until dec. Error code bi_0023. Please help

  • RLievesley43207
    Robin Lievesley (@RLievesley43207) reported

    Is anyone else having problems with banks these days my accounts are blocked more than they are open @Rupert Lowe # Halifax @HSBC @santanderuk

  • DavidMoss315
    Dave Moss (@DavidMoss315) reported

    @santanderuk applied for an Edge Credit Card and asked that the credit limit from my 123 card be transferred over. Told in branch this wouldn't be a problem. Two weeks later after numerous calls/ assurances it would be done I'm still waiting. Getting beyond a joke now.

  • LottieL51997780
    LottieLou (@LottieL51997780) reported

    @AllNumbersGrea1 @santanderuk @santanderukhelp Totally agree. Plus their website is down which is bloody annoying

  • Toon_Army1986
    Aaron Houston (@Toon_Army1986) reported

    Nice two hour journey to Wirral to buy a car. tried paying garage for @santanderuk to kindly flag up the purchase as unusual activity & block all our accounts & tell us it’ll be 48 hours to resolve the issue leaving us stranded in Liverpool with no money & a hungry 1 year old 👍🏻

  • mickathome89289
    Mick's View (@mickathome89289) reported

    @wideawake_media As a @santanderuk @santanderukhelp customer, I would like an explanation about this video, and put the banks' side of the story forward. I currently have a six figure sum in a savings account with Santander and need to know that this won't happen to me? #concerned

  • RoseUKvalues
    Rose (@RoseUKvalues) reported

    @santanderuk @TSB Santander customer services is atrocious. The hassle we had opening an account for my 15 year old was wild. Sent 2 types of photo ID, 2 birth certificates, house bills and marriage certificate and apparently ID was wrong, took 3 weeks for them to say they made an error...

  • DieselbaxiWight
    Joanna wight (@DieselbaxiWight) reported

    @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please