Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (42%)
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Website (25%)
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Transactions (15%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| Hampton |
Transactions | |
| Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dee
(@Dee47643016) reported
@santanderuk It’s not working now!!!
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ThEUnReaLWuN
(@ThEUnReaLWuN) reported
DO NOT bank with @santanderuk been waiting since 17/05/2021 for a security call back from them declining me buying a car when I have the funds!! Also 2nd decline 19/05/2021 different payment still waiting over 24 hours!! ZERO CUSTOMER SERVICE AND THEY LIE! TIME FOR ACC SWITCH!
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Jamie Northrop
(@Jamien83) reported
@santanderuk @santanderukhelp Are you having online banking problems again? I can't log on online and error says details are wrong but they aren't. I've also ben locked out of the app for the same reason!
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lisa o'brien
(@LittleLobby) reported
@santanderukhelp @santanderuk are you going to pay my stamp duty bill? Your ridiculously slow mortgage team is holding up my house move due to your mismanagement 🤬😡🤯
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David G Boyes
(@WordMediaCo) reported
@santanderuk @santanderukhelp I still can't access my #santander app on my iPhone.
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Ted
(@Teddy68326999) reported
@santanderuk I raised this issue a while ago now and I’m still “out of pocket” why hasn’t anything been done?
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Raring2goBournemouth
(@R2goBournemouth) reported
Last week my son got scammed by a fake profile on @yubo_app . Today @santanderuk managed to get his money back. 1st class service from Santander. No help from @PayPalUK and I wish social media would do more to verify accounts to stop enabling scammers!
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Mick Dennis
(@MickDennisReal) reported
@Class1Mod @santanderuk @santanderukhelp It was a huge issue for the ‘handyman’ who needed the money I wanted to pay him. I imagine that was the situations for tens of thousands. But sure, feel free to be glibly ignorant.
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Agnelo
(@Agnelofransisco) reported
@santanderuk Application for a personal loan was accepted at 3% interest being a 123 customer with the bank. When I was about to sign the agreement realized that the loan was given at 24.90% Why could you not inform me before doing my credit check rating Whom can I complain to ?
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Lesleysdaughter#DontlistentoBoris
(@4r5ty69) reported
@santanderuk Well it bloody well isn’t up and running. My daughter and 8 year old granddaughter have had no access to their account since Friday! My friend also cannot transfer money from his account! What the hell is going on?