Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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AuthorChloeHammond
(@chloehammond111) reported
@santanderuk I understand long waiting times to get through by phone. But for the love of god folks, sort your onhold music out. It's actually physically painful. Listened to a lot of hold music in my 20 years as a support worker- but yours is physically offensive. Listen to it!
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Naomi-Kay
(@lolly_naomi) reported
@santanderuk is your system down I can’t get in to my online banking via the app 😑
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Steven Blackburn
(@stevieripsaw) reported
Well done @santanderuk you officially have the worst customer services ever!
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Shane
(@xk2bz) reported
@santanderuk cannot use online banking or your app. Error says you might have a server issue!
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Ami 👰♀️
(@amsmansell) reported
Such bad customer care with @santanderuk 🙃
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SarahOlgunKnight
(@OlgunSarah) reported
@santanderuk I am having this issue today, can you confirm if this is happening again today. Thanks
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Drew Brown
(@drewbrown1) reported
What is going on with @santanderuk online banking it’s been down all day!!!
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Andrew S
(@fm_researcher) reported
@santanderuk the online app isnt working
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Helen Riley
(@rumblingriley) reported
@santanderuk is there a problem with your banking app I can’t access it?
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Steve
(@wotwilleythinks) reported
What's happening with the app @santanderuk Keep getting the 'oops, something has gone wrong' message when trying to log in?