Santander

Is Santander down in Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surrey, England 03/13/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (12%)

    Transfer (12%)

  6. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: Mitcham, London, Horley, Coulsdon, Sutton and Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Mobile App
United KingdomLondon Mobile App
United KingdomHorley Website
United KingdomLondon Transfer
United KingdomMitcham Transactions
United KingdomCoulsdon Transactions

Community Discussion

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Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BlinksVision TheDirtyGentleman DGM (@BlinksVision) reported

    @santanderuk what are you guys playing at???? I’ve got kids to feed an bills to pay kmt! Sort this **** out asap!!!!!!!!!!!!!

  • CatorJim Jim Cator (@CatorJim) reported

    @santanderuk I think it was Ripple net payments that was down and their affiliate banks.

  • miraArtsy Mirir (@miraArtsy) reported

    @santanderuk the one time password system has not been working. As in the password are not sent to the numbers even after requesting for it three time. It will say that it is sent but nothing is received. Just wondering what to do case I can't pay for anything online.

  • ChelseaHP Chelsea Halfpenny (@ChelseaHP) reported

    Have been on the phone to @santanderuk for over 2 hours now 🙃 A lot of sat in silence either on hold or whilst things are ‘processing’. Exhausting on your ‘day off’ to have to spend so much of it on the phone for a problem you didn’t cause.

  • martin_farley Martin Farley🔰💚 (@martin_farley) reported

    @soaraway99 @santanderuk I’ll have to change accounts. They’ve had it partly restricted for 2 months due to a security failure on their part, and it’s now causing major problems And they’ve simply stopped picking up their phone But they’re only making €8bn profit per year, so how can I expect better?

  • msa1701b Sebastian Tombs (@msa1701b) reported

    @santanderuk Can you fix the woke signally issue with your logo to? You are a Bank nothing else.

  • Mrmilka92 Mr.milka (@Mrmilka92) reported

    @santanderuk I have still not received a payment I was waiting for and with it being bank holiday tomorrow time is running out for me to actually get this issue sorted before it ruins my bank holiday plans

  • JackParkerNo1 Jack Parker (@JackParkerNo1) reported

    @santanderuk You need to fix problems in relation to your CALL WAIT TIMES first

  • ZammutoSantino Santino Zammuto (@ZammutoSantino) reported

    @santanderuk I have received my Santander One card last week and have received a text about activating it but I still haven’t received my letter on how to activate as I’m not an exciting online banking customer? Can you please dm me to assist?

  • Talia_inReality Talia Hussain (@Talia_inReality) reported

    @martin_farley @santanderuk My partner is with Triodos and is impressed with the customer service