Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Website (24%)
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Login (24%)
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Transfer (6%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Dan ❤️🔥🔶️
(@dan_h_48) reported
Hey @santanderuk , can you please stop blocking my banking access because I'm trying to move money into a savings account? This is twice in 2 days, now I won't be able to use my accounts until next week. You shouldn't be flagging every transaction as fraud. Shocking service.
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Stephen
(@Stephen_khd) reported
@santanderuk asking people to invest on your site when we're about to see the biggest collapse in history...
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Gritisawesome
(@gritisawesome) reported
@santanderuk hi, when are you going to update your Mobile banking business app? I’ve just downloaded it and it’s just awful. Going to delete it.
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Paul M O'Toole
(@paulmoToole) reported
@santanderuk Hi how can I contact your customer services please as I’d like to speak with a human and not a robot! What’s the best number please Regards Paul
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JK🦍
(@yeti5511) reported
@financialombuds Yeah @santanderuk and @PayPalUK both done nothing I don't even think they know how to answer a phone and please Santander and PayPal don't comment like you give a **** this been on going since august #wasreoftime
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May
(@mayte10000) reported
@santanderuk need help with one of your subsidiary who's not letting me withdraw money from my account!
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zazu 🌹
(@zazuspeaks) reported
@santanderuk your phone line says to book an appointment to use the "simple" page on the website but it won't let me book an appointment and it's making me want to rip my hair out
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Dan Sandow
(@SWWtrainspotter) reported
@santanderuk shocking customer service, been on hold for an hour now, time to look for a new bank i think
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Reeaz
(@Reeaz76) reported
@santanderuk my elderly mother goes to your branch asking for help. She got fobbed off by your staff. Mum was worried about a transaction on her account, she was told to contact the shop. She wanted to open a savings a/c, and told to come back in 2 weeks. Really unhelpful staff.
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Barbie
(@Barbie196406) reported
@santanderuk can you please tell me why your Stockton branch is closed all this week & even the ATM is out of service. Does not look good when other banks are fighting for my custom.