Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (11%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Hampton |
Transactions | |
| Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Graham
(@chris_Graham_76) reported
@DeedeeShakey @santanderuk They can’t do enough to help it’s customers
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Yvonne marceau
(@YvonneMarceau) reported
@santanderuk @ScuderiaFerrari @twinklresources Good idea. Invest in training the nation’s youth and maybe you’ll be able to recruit people who can actually implement systems that work! What a shambles yesterday was - Santander denying access to their customers and then shrugging it off as ‘some issues’.Ferrari deserve better.
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Techpriest
(@Techpriest14) reported
@santanderuk get on with fixing the issue/issues, I'm meant to have my ESA coming into my account and cant see it there and can do F.A at the moment i have bills to pay and things and cant do that without the money there. bloody sort it and quickly
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Nools #StandwithUkraine #ToriesOut #wearamask
(@Noolslovesbling) reported
@Lee53264200 @santanderuk Maybe if they spent £££ on their systems and not on those highly irritating Ant & Dec it might be working @santanderuk
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steve
(@stevebrown7037) reported
@santanderuk when are you going to fix the app! I can’t access my account to make a payment. It shouldn’t be down for this long!!
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Emily Tomlinson
(@emilyjtomlinson) reported
@santanderukhelp Tried to make a purchase last night through the problems and never went through on the website (no confirmation of goods bought) however this morning I have FOUR pending transactions for said goods. @santanderuk @santanderukhelp
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Tony Callaghan
(@Tonycall1986) reported
@Lee53264200 @santanderuk I was just paid but i will still be demanding compensation. As bills have been declined because of their **** up.
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Clare Hughes
(@Clarelou78) reported
@santanderuk I have 2 payments pending on my app both of which were declined last night when the system was down. Will these be credited back to my account as they haven’t been yet?
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Emily Tomlinson
(@emilyjtomlinson) reported
@santanderuk @santanderukhelp Tried to make a purchase last night through the problems and never went through on the website (no confirmation of goods bought) however this morning I have FOUR pending transactions for said goods. Need those transactions reversing!! @santanderuk
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Karen
(@Pinkribbonmark2) reported
@santanderuk how long is online banking down for?