Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (17%)
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Website (13%)
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Transactions (9%)
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Withdrawals (4%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Deb Burfoot
(@clydey1) reported
@MorganBroadcast @santanderuk I'm so pleased that you have this level of support.
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Jon Ayre
(@Jon_Ayre) reported
@EwanToo @santanderuk Sounds like @santanderuk seriously sucks here. Banks have a fund for this type of thing. It's essential for banks to maintain trust in the electronic payment ecosystem or their whole model falls down & to do this thefts like this need to be quickly refunded with minimum publicity
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Sir Lord Pritchard
(@ians_robots) reported
@MorganBroadcast @santanderuk So sorry to hear your situation I've had a card stolen and they managed to get the PIN somehow. It was definitely NOT written down. My guess is they have machines where they can get the info off the card. Fortunately there was CCTV everywhere the f*ckwit used the card.
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Pauline6668
(@Paulieb668) reported
@MorganBroadcast How absolutely awful! Do not give up your fight with @santanderuk and hopefully the gym have to take some responsibility!! Absolutely disgusting 😡
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Michaela Tait ❤️ 🎼🖌🦔🇺🇦
(@MichaelaTait8) reported
@MorganBroadcast I’m so so sorry this happened to you. Please read @santanderuk You must act to help this lady.
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Chris Wynne
(@Chr1sWynne) reported
from
Portrush, Northern Ireland
@MorganBroadcast @santanderuk Oh dear, sorry to hear this. I'd imagine if they have been able to access your mobile banking they have gotten the PIN from there for your card?
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Alix Traynor
(@AlixTraynor2) reported
@agegarton @MorganBroadcast @santanderuk You can't make a formal complaint to the Ombudsman until 8 weeks have passed and you've had a letter from the company (Santander) to say the problem cannot be resolved. Once the Ombudsman takes it on and comes to a decision, that decision is final and you cannot raise it again.
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💎 Little Jems 💎
(@Littlejems3) reported
@PeterDbrash @MorganBroadcast Interesting that I can’t now get into the app. It’s ‘timed out’. @santanderuk is this an outage?
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Sonia Jones
(@Soniajones1969) reported
@MorganBroadcast @santanderuk This is terrible. I am so sorry this happened. I was planning to move to @santanderuk I won’t now.
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Rosalind Pay
(@rospay15) reported
@NP20193 @MorganBroadcast @santanderuk Rip of Britain might help.