Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (45%)
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Login (25%)
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Website (15%)
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Transactions (10%)
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Withdrawals (5%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Humber
(@HumberCharlotte) reported
Hi, I’m concerned as my savings account balance has been transferred to my current account as I did not make this transfer. No one else has access to my account, passwords or passcodes. @santanderuk
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Samantha Sinclair
(@SinclairSammy) reported
@santanderuk just want to say I just spoke to a lovely woman at customer services and she was very friendly and very helpful and even resolved my problem! Thank you!
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LadyRach
(@LadyRach) reported
@fastly Has this issue affected @santanderuk today?
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Louise Trowbridge
(@loutrowbridge) reported
@santanderuk is the banking app down please unable to access it?
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Richard Orange
(@yorkshireorange) reported
@santanderukhelp Absolute rubbish, this isn’t about protecting me, this is all about @santanderuk desire for control. I interact with the bank monthly and have banked with you for 15 years. I have complained but zero action from you to help, just holding my money to ransom. #scambank #bankcrime
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Josh Gungum
(@joshgungum) reported
@santanderuk any reason why a customer would have their account closed, and be told “you’re no longer welcome to bank with us”…. That’s a little bit disgusting if you ask me….
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Sarah StupidStupidNon-Name
(@SarahC1305) reported
Is there something wrong with @santanderuk banking today? I’m trying to log in on safari to add a new account to pay them but it keeps taking me back to sign in!
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Charlie Clark
(@charliewarz) reported
@santanderuk your Customer service is beyond a joke. Locked out of our whole internet banking because you didn’t like a payment that wasn’t large and to someone we pay regularly. Called the num on block mess, it was closed. Colleague now saying we should have called a diff num
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edan
(@edanfinan) reported
@santanderuk worst customer service ever experienced 40 mins hold
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Leanne
(@LeanneSmartie) reported
@santanderuk a payment has gone through twice to my credit card when one said on the app it hadn’t gone through it is now showing as pending and taking my account overdrawn can you please help?