Is Santander down in Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Yvonne Cardoso
(@myleo2013) reported
@HWarlow @santanderuk I'm sorry that you are having issues. You can download their app to use online banking. I did it with my iPad for my credit union.
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Kirsto7
(@kirstomufc7) reported
@santanderuk which genius has decided to make all online banking log ons be authenticated by the app when the app is down and I can't log on to it? How am I supposed to access my account??!
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kt74 #UTAG
(@KevinKt71) reported
@seakerofjustice @journeymanstev1 @santanderuk Next to impossible to find an atm that takes cash deposits.
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Mosha 🌈
(@mosh19641992) reported
@santanderuk mobile banking is not working causing me havoc. Currently abroad and need to transfer money to another account.
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jan g
(@jngourd86) reported
@santanderuk Happens every time you complete ‘maintenance’ or an upgrade. Stop tinkering and let us have a reliable service.
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Angry Bri
(@utdretort) reported
"mobile banking is not available. Online banking is still available. Apologies" *Open online banking* "please verify this log in using the mobile app" 😳🤯 @santanderuk
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Pete K.
(@OldnPete) reported
Santander Mobile banking down? Anyone else having issues with (android) 'phone app? @santanderukhelp @santanderuk
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Mark Collins
(@zoton78) reported
@Jabir0o @santanderuk I think the whole app is down in UK
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Paul M O'Toole
(@paulmoToole) reported
@santanderuk have you issues with online banking this morning only I cannot get on !
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siva
(@siva38248332) reported
@santanderuk any issues with the mobile banking app? I can’t login this morning.