Santander

Is Santander down in Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surrey, England 03/04/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampton Transactions
United KingdomGodalming Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomWoking Website
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cynccrrc etrenal (@cynccrrc) reported

    @racheld21464680 @santanderuk Same issue when depositing

  • MazzardFarm Ruud Jansen Venneboer, Devon (@MazzardFarm) reported

    @AdeMcKenzie @santanderukhelp And that is just one of the challenges. KYC anyone? Banked with @SantanderUK for 19 years with no issues. Ever since they cut the Relationship Manager role it is one big sh**show. And never an apology even

  • ameldridge Ron Milton-Eldridge (@ameldridge) reported

    Santander banking down this evening 🤔 I blame the network @santanderukhelp @santanderuk

  • MeditativeO Naomlax (@MeditativeO) reported

    @santanderuk are there problems with your online banking this evening? Card payments not going through and taking ages to sign into the app. Need to confirm my Tesco's order and it's not verifying my card 🥺

  • lou_xen XenZenLou 🇹🇹 🇦🇺 (@lou_xen) reported

    Santander mobile banking app is DOWN @santanderuk

  • foley_kerry kerry foley (@foley_kerry) reported

    @santanderuk So, can’t pay for my online shopping tonight as I can’t access the app to verify and the OTP is refused (take it that’s due to the issues). Time to move banks had enough of this ‘service’

  • Ripley1979 Marc Ripley (@Ripley1979) reported

    @racheld21464680 @santanderuk Yes, mine isn't working 😕

  • sambucawasevil sam buca (@sambucawasevil) reported

    @santanderuk goes down every week now defo moving my banking !!!

  • AfcKyle91 Kyle B (@AfcKyle91) reported

    Santander App and Card Payments not working! @santanderuk @santanderukhelp

  • CharStarChoules Charlotte Choules (@CharStarChoules) reported

    @santanderuk and what’s worse is I can’t even log on to my online banking to show I can afford to pay for my food or go to a cash point and take it out because it says insufficient funds 🙄 Help!