Santander

Is Santander down in Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Surrey, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Surrey, England 02/10/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (25%)

    Login (25%)

  3. Website (23%)

    Website (23%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Surrey, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Website
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Surrey, England

Latest outage, problems and issue reports in Surrey and nearby locations:

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

  • IgorKhymky SENO (@IgorKhymky) reported

    You haven't sent me a master card @santanderuk Messaging was abolished, Chat is of no help. My card will expire in 7 days.

  • SebsJoPatrick Jo Patrick (@SebsJoPatrick) reported

    @santanderukhelp I am the widow who has been treated appallingly by @santanderuk. I am the person who has suffered a traumatic event. I am the woman who is about to start her working day with the threat of a field agent calling. I am the mother who is trying hard to give her child a safe home.

  • kdw181063 Kev (@kdw181063) reported

    @santanderuk Tried to pay off a credit card in full but was declined. Absolute shambles of a service. Time to switch banks I think

  • anonwatch Daksha (@anonwatch) reported

    People who designed the @santanderuk telephone service need to urgently review it. I called 3x today (spent 10,15,40 mins) only for phone to hang up at their end each time.

  • Blake_kane12 Blake (@Blake_kane12) reported

    @latour_kiri @santanderuk Dm KridCrack on Instagram  ASAP he help me solved my problem when I have similar issue with my locked  account. His good and fast. +14144854707

  • Lokster71 TonyCross (@Lokster71) reported

    Hi @santanderuk is there a problem with your payments system again. I've had two things not go through despite having funds.

  • muppettgordon24 muppettgordon (@muppettgordon24) reported

    @santanderuk Recently switched to Santander from Nationwide< what a mistake that was. Incompetent complaints department and promised by branch manager to deal with a problem who has done nothing. Need to switch back pronto to a proper bank.

  • harry89160437 harry (@harry89160437) reported

    @santanderuk because of how slow you are we are going miss our deadline for our transaction. Over the months which have gone by (over 3), you have seemed to be very hard work and not bothered by it at all. You already acknowledged ur fault on some delays but still make excuses

  • claresugarland Tibette 🌈 Frerica🌈 USWNT (@claresugarland) reported

    @santanderuk you are ****. Why are you co tinting to block use of my cc abroad when I've already called called and registered it for use.and now your useless bank is closed