Is Santander down in Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Surrey, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (58%)
-
Login (18%)
-
Website (12%)
-
Transactions (8%)
-
Withdrawals (4%)
Live Outage Map Near Surrey, England
The most recent Santander outage reports came from the following cities: Godalming, London and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Woking |
Website | |
| London |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Robbie Boshell
(@robbieboshell) reported
Hi @santanderuk @santanderukhelp why is it that since November 2020 anytime I try to make a @Wise transfer you hold it for upto a week ON EVERY SINGLE ONE before November 2020 no issues I am now late for bills and subscriptions every month now. Please don’t say security checks
-
NHS HCSW MARK WEST
(@red6661999) reported
from
Stoke-on-Trent, England
@NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help
-
Bob
(@bobbigmac) reported
@Namecheap @santanderuk I already reported the offending domain to you. Fix your own systems, I am not jumping through hoops for you.
-
Ross Howson
(@rosshowson) reported
@santanderuk I’ve been locked out of my account and can’t get home please help xx
-
Transport for London 🚶🏼♀️🚴🏼♀️
(@TfL) reported
@JackParkerNo1 @santanderuk 1/2 Hello Jack. We have no access to customer accounts here. I believe that it can take up to 10 working days to receive a response to correspondence sent into the customer services team.
-
Kelly Collett
(@kelly_hirst1990) reported
@santanderuk contactless payments not working again.. what a joke this bank is...
-
Robb Masters
(@robb_masters) reported
If banks really want customers to go paperless, they need to put ALL their statements online, not just those since the customer went paperless. Otherwise customers have to stick to printed statements, or go back and forth from online to print. @CooperativeBank @santanderuk @mbna
-
Fray Z
(@FraserGoodley) reported
Fully done with @santanderuk first thing I’m doing Tuesday closing my accounts with them... can’t be doing with the “technical problems” they seem to be getting every other weekend that stops me from getting to MY money.. looked a right **** with a weeks shopping getting declined
-
Kirsty Bellfield
(@KirstyBellfield) reported
Trying to log into my @santanderuk online banking but it’s ALWAYS DOWN!
-
Ellie Johnson Shaw
(@elliecjohnson) reported
@santanderuk I’ve been on hold with the lost and stolen cards line for over 25 minutes trying to cancel my card. While I wait, I’m watching transactions coming out of my account somewhere along Bond Street. I’m in Wales. The function on the app to cancel the card isn’t working.