Is Santander down in Sevenoaks, Kent, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sevenoaks, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Santander
Santander is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (58%)
-
Login (18%)
-
Website (12%)
-
Transactions (8%)
-
Withdrawals (4%)
Live Outage Map Near Sevenoaks, Kent, England
The most recent Santander outage reports came from the following cities: London, Beckenham and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login | |
| Gravesend |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Sevenoaks, England
Latest outage, problems and issue reports in Sevenoaks and nearby locations:
-
Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
-
Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
2324Photography
(@2324Photography) reported
Keep getting emails from @santanderuk about when was the last time I checked my mortgage. The last time I checked was when you turned me down and I went with another bank. Stop asking me
-
Antonio Berrios
(@TonioBerrios) reported
******* had it with **** IVRs this morning. @santanderuk @ThreeUK I'm looking at you! Show me a customer that actually enjoys using your IVR systems.
-
Mr Ashley N Best
(@MrAshleyNBest1) reported
@santanderuk I just can’t believe you managed to do an update yesterday without messing up everyone’s accounts and cards! Loyal customers should be getting £130 just for putting up with the repetitive problems each time you update the app
-
nickwadding
(@nicolaswadding) reported
I’ve tried contacting @santanderuk multiple times about bank troubles yet no one online nor in branch can help me. Please DM me
-
chloe
(@chloe_k_99) reported
@santanderuk after 0 help for month now finally get somewhere with my new bank card most help had in month after being told 5 stories my card been made oh it actually hasn’t turns out should had month ago you jst didn’t want replace one was already made for Me, shocking help
-
YPU
(@deadlymedley123) reported
@santanderuk HI my account was used in a fraudelnt transaction, I called up the out of hours number, waited 40 mins, finally started ringing just to be greeted with the 'welcome to the 02 messaging service' who do I contact now?
-
S_Marshall
(@S_Marshall_1) reported
@santanderuk URGENT HELP PLEASE. Trying to use Visa Debit card to pay for Covid test prior to return to UK. Recd OTP Code & entered it but payment declined. Can’t get answer when I phone you. How do I proceed?
-
amy
(@amy37262378) reported
@santanderuk I have been calling to speak to someone about my mortgage every day since the 1st September. Wait for over 40 minutes every time to be hung up on or go through to an automated voice telling me I can’t leave a message! Absolute joke! Went in to the branch and couldn’t help either!
-
James James
(@Jimmybogeyman) reported
@santanderuk Santander can **** right off, firstly they overcharged us by a long way for home insurance but worse was when we asked for a mortgage break due to funds during covid and were in other words told to **** right off. Thankfully I'm doing pretty good now but no thanks to Santander
-
Kimberly mabry
(@kimberlymabry56) reported
@novakg11 @santanderuk I will kindly recommend you to jeffcoder on WhatsApp he fixed mine when I had similar issues....inbox him onWhatsApp... .+15855227949...