Santander down? Current status and problems in Sevenoaks, Kent, England

Problems in the last 24 hours in Sevenoaks, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sevenoaks, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (25%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Live Outage Map Near Sevenoaks, England

The most recent Santander outage reports came from the following cities: Dartford.

City	Problem Type	Report Time
Dartford	Transactions	27 days ago
Beckenham	Mobile App	4 months ago
Gravesend	Mobile App	4 months ago
Bromley	Login	11 months ago
Bromley	Website	1 year ago
Gravesend	Website	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Sevenoaks, England

Latest outage, problems and issue reports in Sevenoaks and nearby locations:

• 
  Jason (@ldnexec) reported 12 minutes ago from Biggin Hill, England

  @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

• 
  Johnny Douglas (@revjdouglas) reported 15 minutes ago from Hextable, England

  Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

• 
  Judith Hall (@judithhall67) reported 20 minutes ago from Bromley, England

  @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

• 
  Jen (@jenofthejenjen) reported 45 minutes ago from Bromley, England

  @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

• 
  Paul McCann (@BigestPaul) reported 53 minutes ago from Bromley, England

  @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenny 🔭 (@Miss_JulietD001) reported 5 minutes ago

  @santanderuk how long will the card payment system be down for? Quite annoyed that I can't pay my mortgage. Or that it took me through security checks before someone human informed me. I don't want a charge.

• 
  Stephanie (@steph_janine) reported 8 minutes ago

  Appalling customer service how can the automated service say you have more members of staff working between 8am - 2pm but no one picks up @santanderuk @santanderukhelp #badcustomerservice #Banking

• 
  Stephen Knight, Author (@SSKAuthor) reported 9 minutes ago

  @santanderuk On the phone from 19:20. Lines closed at 20:00 and still no reply. Get more staff! Appalling service. Time to change banks!

• 
  Maz Dogg MC (@mays4026) reported 9 minutes ago

  Hi @santanderuk would like to report a fault on your phone banking. Every 20secs im told "Sorry to keep you waiting" This is excessive anyone would think you want me to hang up.... please fix asap

• 
  Annabel Southern (@LilBel) reported 9 minutes ago

  @santanderuk I'm trying to open an account for my 15 Yr old but she doesn't have a driving license, council bill, credit card statement etc just a passport that expired 2 weeks ago. Help

• 
  Richard Dale (@QwertyDesignUK) reported 10 minutes ago from Dewsbury, England

  @santanderuk close all of your branches and make it impossible to call. What kind of service is this?

• 
  Peter GØTLU (@G0TLU) reported 10 minutes ago

  @santanderuk I do like to be helpful, but is it relevant to send me a customer experience survey when I've just popped into the branch to use the ATM if the outside one is in use? No problem with doing a survey when I have interacted with the staff.

• 
  UnicornBellyButton (@AvonSkela) reported 11 minutes ago

  @santanderuk Just a reminder that after 11 messages still nobody has come back to me the reasons why you decrease an overdraft of 10 years + customer for being overdrafted a few months during Covid. #banksthatdontcare

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 11 minutes ago from Birmingham, England

  ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

• 
  Batey0805 (@batey0805) reported 11 minutes ago

  Literally can’t believe I am typing this but 10 days later you still can’t make a payment to Santander with your card and still there is no message to advise you of this on the IVR this is the worst service I have ever had @santanderuk