Is Santander down in Sevenoaks, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sevenoaks, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Sevenoaks, England
Latest outage, problems and issue reports in Sevenoaks and nearby locations:
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Leigh Bristow (+_+)
(@LeighBristow) reported
from
Gravesend, England
@santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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shola Anyia
(@AnyiaShola) reported
@santanderuk your help desk is very unhelpful and can’t think of the other word to use. I understand you a trying to tackle fraud, but I think common sense is lacked here.
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🔞 Matthew!
(@mojomatt_) reported
You also have IT issues not letting customers pay money in online today @santanderuk
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Yiota Demetriou
(@yiota_demetriou) reported
@santanderuk @santanderukhelp can you help? (See thread)
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Tracey McTurtleface
(@veroferrex10) reported
@santanderuk I'm a Santander 123 customer – what's happening? The rate on the 123 current account dropped from 0.6% to 0.3% for new and existing customers from 12 April. Time to change banks me thinks.
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Paul
(@paul_law24) reported
@santanderukhelp No I haven’t. @santanderuk clearly use automated systems to evaluate & review mortgage offers. I could have understood it if the problem was real and/or not corrected within days - all for £6. The LTV was also low so your mechanism to evaluation of risk comical.
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Paul
(@paul_law24) reported
@santanderuk gave Pre-authorisation to a mortgage then found an outstanding bill for £6.20 (since cancelled as it was an error) and cancelled mortgage offer. Avoid them like the plague @bancosantander if trying to buy a house
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CrapAstronaut
(@CrapAstronaut) reported
@santanderuk you know how unlikely it is that I'm going to call a phone number left by your messaging service in this day and age? Probably need to rethink your strategy.
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Ratiohead
(@DontSignUp5) reported
@LozzaFox @santanderuk @santanderukhelp Their current policy is to turn down mortgage applications from people who have received government support in the last 3 months. Even people that bank with them – as I found out.
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Krissy Georgiou
(@krissygeo1) reported
Trying to complete on a house before the end of June is pure stress. Made even more stressful when dealing with a lender as slow as @santanderuk #stampdutyholiday
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Victoria Barnard
(@VictoriaBnard) reported
@santanderuk you are going to cost me 12k in stamp because you can’t process a mortgage application in 10 weeks! The SLAs on the website must be absolute bullshit because my buyer has been awaiting an offer for at least 3 weeks. Absolutely disgusted with the service.