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Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Sevenoaks, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sevenoaks, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sevenoaks, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Sevenoaks, England

Latest outage, problems and issue reports in Sevenoaks and nearby locations:

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • LeighBristow
    Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • jenofthejenjen
    Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • ldnexec
    Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • umangm888
    Umang Mathur (@umangm888) reported

    @santanderuk After being defrauded, Santander has blocked my attempts to get my money back. I’m being bombarded with consistent, slickly-worded AI emails threatening me about my overdraft now.They talk about 'support' in their emails while doing the exact opposite in reality

  • PatriotHoplite
    Citizen_SJ (@PatriotHoplite) reported

    Wonder why it so difficult / impossible to get hold of anyone at @santanderuk to help? are they in financial trouble? have they shutdown their customer service? @TheFCA @bankofengland

  • precyshun
    Precyshun (@precyshun) reported

    @santanderuk Yes and the financial ombudsman sent his final decision in November. Santander have been non compliant for over 6 months and have now been reported to the FCA by the financial ombudsman service. Finally began actioning the rejection of the vehicle and have not done it properly

  • Adey22
    Aidy (@Adey22) reported

    Can you confirm you had problems at your end with payments to Bet 365 on Friday afternoon? @santanderuk

  • potatoe_greg
    Greg (@potatoe_greg) reported

    @santanderuk why are internal transfers on personal savings to bank accounts not working???

  • rockchick4316
    Marion (@rockchick4316) reported

    @santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service

  • IVFBabyOnBoard
    K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported

    @ColinCyclone @santanderuk @santanderukhelp Oh wow - so that customer service was entirely wrong too?! 😫😫

  • agentoakley
    Peter Oakley (@agentoakley) reported

    @santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs

  • MattyHough2
    Matty Hough (@MattyHough2) reported

    @santanderuk Still awaiting meaningful contact or resolution from Santander regarding my fraud case after 13 calls in one week and repeated requests for vulnerable customer support while stranded in Hungary without access to funds. Despite being told somebody would contact me.

  • PetayPanMoFo
    Peter Pan (@PetayPanMoFo) reported

    Why the fk do I have to do age verification for my banking app! @santanderuk u know how old I am wtf!