Santander

Is Santander down in Peterlee, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Peterlee, County Durham, England 02/14/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (26%)

    Login (26%)

  2. Website (23%)

    Website (23%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (21%)

    Mobile App (21%)

  5. Withdrawals (6%)

    Withdrawals (6%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_inLondon Sarah (@sarah_inLondon) reported

    @santanderuk Do you set out on purpose to be as difficult and obstructive as you can & refuse to help customers. What I have experienced today is nothing other than negligence on your part. #bullyboytactics @PutneyFleur @MartinSLewis

  • Roni_Khan sh@k (@Roni_Khan) reported

    @santanderuk is the banking app down it is not refreshing nor sending any money out it states complete but nothing is sent nor received and balance is stilk the same

  • MrVeeTheDj DJ MR VEE (@MrVeeTheDj) reported

    @santanderuk hey what time does your customer service close? Been on hold for 30 minutes with it just raining continually.

  • UNISONRegSec Chris Jenkinson (@UNISONRegSec) reported

    @AskVirginMoney shocking service this morning. Impossible to speak to anyone about registering Power of Attorney. Web site search doesn’t even recognise term. Sharp contrast to @santanderuk who were accessible, helpful and made the process simple.

  • VerityTingle verity tingle-lewis (@VerityTingle) reported

    @santanderuk BLOODY AWFUL SERVICE! Recently taken over a well established business, simply needed to change the name on the bank account, but I'm not 'desirable' to you, 15th of the month now, still no further on because of your time wasting. Totally ruined my first months trade.

  • Trishkil Tricia Kilczynski (@Trishkil) reported

    @santanderuk I have been on hold for 40 mins to fraud team! Does anyone work in this office. I have been trying every day for a week to unblock my card. Tried ringing customer service to get help with this. They have put me back on hold to fraud team !! 😳😤😫 #frustrated!

  • DaveThackeray Thack (@DaveThackeray) reported

    @santanderuk good lord you guys I still can't log in to my mobile app even after you reissuing IDs. I despair.

  • SJ_Harris Simon Harris (@SJ_Harris) reported

    @santanderuk Spent 45 minutes waiting in branch to make a money transfer because they are on hold to your own internal team!!! Absolutely ridiculous. Shocking service! Had to abandon and will have to go through the same debacle no doubt tomorrow!

  • JackKindell_ Jack Kindell-Brown (@JackKindell_) reported

    @lawrencetate_ @santanderuk @Arsenal Terrible club. Not worried about it’s fans 🎪

  • FisherScott9 Scott Fisher (@FisherScott9) reported

    @santanderuk is there anyone that can help me with an unresolved issue ? Waiting for over 1 1/2 hours on the phone with no answer is unacceptable.