Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 02/20/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TreloarScott Scott Treloar (@TreloarScott) reported

    @santanderuk I am trying to change my address with you I tried calling no answer after an hour and online banking just isnt working it keeps logging me out after clicking one button after logging in

  • 1NickGedge Resurrected Cricketer 🆖 #WCAW (@1NickGedge) reported

    @santanderuk all of a sudden I’m having the same issues as yesterday? I can’t withdraw again from my sky Vegas account?

  • Ken_E_Winnit Ken Collins #PATH (@Ken_E_Winnit) reported

    @KeithHuewen @santanderuk I found them to be the worst banking group I’ve ever used. Absolutely awful!

  • d_delaney4 Chris D (@d_delaney4) reported

    @santanderuk Is this resolved? Because some messages from@you say it is. Some … it’s not. I’ve already had one food shop cancelled because the payment wouldn’t go through… another due Monday…. How long does it take to fix something like this? Ridiculous to be honest.

  • LOL_VO LOL_VO (@LOL_VO) reported

    @santanderuk Any further update on this? Last update on here was 27 hours ago but the app says still experiencing issues. I am chasing missing debits and credits and no idea if it's not been sent or if its still your problem causing issues???

  • jp_cronje JP Cronje (@jp_cronje) reported

    @jamesr_pcw @santanderuk Frustrating! “Service is king”.

  • Spencer37827491 Spencer (@Spencer37827491) reported

    @santanderuk just called Santander, on hold for 38 minutes, then after the annoying repetitive music it goes to a ringing sound and no one answers.....very, very poor service. Im glad my bank is First Direct whose customer service is excellent. Santander needs to try a lot harder

  • Cro_Baller Alex Crosier (@Cro_Baller) reported

    @KeithHuewen @santanderuk Worst bank in the world, more interested in money than service, they all are I know but Santander are just awful.

  • DonVito29985036 Don_Vito (@DonVito29985036) reported

    @santanderuk You certainly haven’t resolved anything. My card payments are declining online still and have been for 2 days. This is a joke Santander. Sort it ******** out!!!!

  • mbamber96 Matthew Bamber (@mbamber96) reported

    @santanderuk whats the wait times on you phone lines please - my card payment has been declined and my card subsequently blocked. Need help ASAP getting this resolved