Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 12/10/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Brentwood, Essex, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomNewham Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Ted_Yeoman Edward Yeoman - Masked for your safety! Be kinder! (@Ted_Yeoman) reported

    @santanderuk @santanderukhelp Why is your website such crap? I log in with my security number, do a transaction enter sec no to get OTP ... error (repeat) try to contact Help Chat XML code fail. Do transaction on mobile app ... no OTP needed? SORT IT OUT

  • ivegotthepower Róisín O’Shea (@ivegotthepower) reported

    @DannyCowanVO @bbcnewsline @santanderuk They didn’t give it back? Wtf!!!

  • LGyamfi Linda Gyamfi (@LGyamfi) reported

    .@santanderuk I'm really appalled by the level of service received as an existing customer.

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk so Santander you have shamefully just blocked the switching of my account to @firstdirect You have absolutely no grounds to block the switch and First Direct state they have not been given a reason. It's my choice and my money, you've admitted there was no reason to

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk totally unacceptable Santander. You must be the most useless bank I've ever come across. No wonder I can't access the 5,000 euros in my spanish bank either, and you've let people take money from it that shouldn't be taking money from it. Where's Mr Bostock so I

  • CologneJoshua Joshua Cologne (@CologneJoshua) reported

    @santanderuk Can you support your staff members and customers, and rethink your working with covid policy. I don’t feel it’s right expecting staff members with covid to be working in branches, in and amongst customers. Thanks

  • ablowtothehead Lester Mackenzie (@ablowtothehead) reported

    @santanderuk your finance arm has incorrectly attached finance to my car because of a previous owners personal plate and now I can't sell it until it's cleared. How can I sort this out quickly? Please help. I have an offer on the car and 1 day to sort this out. Please help!

  • rodwebb Rod Webb (@rodwebb) reported

    1/2 Thinking of using @santanderuk ? I started trying to transfer money from our business account to an account in our name elsewhere, three hours ago, and have spent most of that time listening to a robot apologising for their appalling customer service.

  • Sarah44291773 Sarah (@Sarah44291773) reported

    @santanderukhelp AVOID THIS HIGH ST BANK. THERE ARE BANKS THAT SUPPORT THEIR CUSTOMERS MORE THEN @santanderuk

  • RiCHi @Richi 😷 Jennings (@RiCHi) reported

    @santanderuk @santanderukhelp trying again and again to do a balance transfer online, but the OTP SMS either never arrives, or takes so long that your site times out. The logon OTP works fine, so it doesn't seem to be my phone or network. Hay-ulp?