Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 10/24/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (16%)

    Login (16%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Brentwood, Essex, England

The most recent Santander outage reports came from the following cities: Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

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Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahDa81344185 Sarah David (@SarahDa81344185) reported

    @aldiwhereisit @santanderuk It was unbearable and It’s really sad how this things do happen after numerous appeals to the support team and nothing was done until I came across @astra_trix support team and it was fixed completely the ré are best you will ever have

  • vespa2222 Ilikefilmme (@vespa2222) reported

    @santanderuk Hi is there an issue with sending out bank statements. Told three times to wait then it was raised & it still has not arrived.

  • ShahrzadAm Shahrzad Amoli (@ShahrzadAm) reported

    What is the worst bank in the world? I'd say @santanderuk by a mile. I've had the most distressing and terrible experience with them. They are unprofessional and inefficient. You need to sort out my demands to close my account asap. I want to be rid of your non-services and can't

  • rocku_dj2000 Ankit Prakash (@rocku_dj2000) reported

    @santanderuk my wife's account was closed without any phone or email intimation. We are currently not in UK (and hence couldnt receive post) but she had all her savings in that account. Please sort this out for us. We cannot call on customer service as we are out of the country.

  • MARGARE70043544 MARGARET KEANE (@MARGARE70043544) reported

    @santanderuk Have just tried opening a cash ISA and it’s almost impossible. Been given account details but can’t do anything as I am required to fill in another form , which I need help with. Impossible to speak to anyone at Santander. Terrible service.

  • PatsyW75 Anne Wilson 🦈 (@PatsyW75) reported

    @santanderuk I closed my credit card account with you (or tried to) but I’m being chased as I apparently still owe you 1p. But when I try to pay I’m told there’s a technical error. Is this just a ploy to make me talk to you? Or do I owe you the penny? If so, I’ll post it to you.

  • janelanario jlan (@janelanario) reported

    @santanderuk do you care about customer service any more? Waiting in a queue for your hidden counters to simply pay in a cheque as machines don’t work. At least 4 ‘greeting’ staff floating around doing nothing. 2 people serving at counter. Baffling

  • davidcox65 David Cox (@davidcox65) reported

    @manzanotti @santanderuk I had similar problems when the #BarclayBikes started and gave up to rely on my @BromptonBicycle for years. Similar problem in #Chicago spent 20 mins at the dock feeding in details, card no. but failed at last step when they wanted a local phone number. Young people manage

  • AggressionFree Free Ukraine from Aggression (@AggressionFree) reported

    1/3 1/2 @santanderuk Feel rather let down with you guys today, Was paying my monthly bills when doing my CC got message saying "been a problem not you but on our side" Cool I thought maybe few hours will all work. It didn't so went to manual payment via phone # then told card

  • JoeEurell Joe Eurell (@JoeEurell) reported

    Hi @santanderuk @santanderukhelp wondering why you think it’s OK to have blocked my account without warning for an admin error you’ve admitted to? It’s been a week now. I can’t pay my rent, can’t pay my bills, can’t seem to find anyone who cares.