Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 02/18/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • littlejnr Andy (@littlejnr) reported

    @santanderuk my mobile app is not currently working.

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk you are the worst bank in the Uk and you know it. Anyway I had to send a paper document to change my address abroad… it has been 2 weeks and nothing done. How possible is that? How slow can you be!? Well please change my address asap please! This bank is a disaster!

  • LMac04 LMac (@LMac04) reported

    Over 13hrs on the phone to @santanderuk over 7 different calls to get my account unblocked only to get blocked again with no reason/concern. Passed between departments & the one that can help don't work weekends. This is no good to someone who relies on this account to pay bills

  • lolosedjro Miss Jones (@lolosedjro) reported

    @eva_khaliq @santanderuk I have the same problem. It happens with the app and on the website

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • Miren288196281 Miren (@Miren288196281) reported

    @santanderuk how bad is this, a staff at Santander calls Mr Shah (which was supposed to me) but another chap gets up and goes to the Santander stuff. Shouldn’t the staff have said the full name and checked they have the right customer?

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • AmazonAscent Ascent of the Amazon (@AmazonAscent) reported

    @santanderuk Hi Santander. Five days now since you suspended my bank account for the second time in a year for no reason at all. I have no cash on me and I’m in Perú. Come on, you have the power to give me access to my account. What’s going on???? I need this sorted asap.

  • gazza_the_red Gazza (@gazza_the_red) reported

    @santanderuk Trying to activate breakfast roll deal at Greggs on #SantanderBoosts but it isn’t working. Other deals are working fine, so why not the #Greggs deal?

  • Kuru074 Kuru_07 (@Kuru074) reported

    @santanderuk why did you have to complicate things and make us log in every to activates our boosts. It’s stupid and frustrating