Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 02/18/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieLavery_ Jamie Lavery (@JamieLavery_) reported

    @santanderuk your customer service line is an absolute joke. Why is it so hard to get simple help.

  • ButterCrypto Augustus C. (@ButterCrypto) reported

    @santanderuk Are you Crypto friendly? I wont touch a bank who decides what I can or cant do with my choices like they do in Communist China or North Korea so if you dont block transfers to and from Binance then I am very interested

  • JoanneOakley11 Joanne Cozens (@JoanneOakley11) reported

    If you ever want to invest money don’t do it with @santanderuk because once they have it they make it almost impossible to get it back 🤬🤬

  • SuzieBee61 Susan Bradbury #MGBGA 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SuzieBee61) reported

    @santanderuk No thanks. Was with you years ago, reported a fraud to be told to just cancel dd which i had no details of. Closed account - problem solved. Never again.

  • keeleyronan keeley ronan (@keeleyronan) reported

    @santanderuk absolutely disgusting customer service. No loyalty no compassion. Nursing a relative until they passed and unable to make a payment until I had signal outside the hospital and would rather charge me £12 than understand. 15years of loyalty! You should be embarrassed!

  • TCymreig Niki (@TCymreig) reported

    If anyone banks with them, please close your account with these horrible excuses for human beings. More than happy to take your money, but playing nuisance games now! I will be closing down my account first thing upon my return! Go to absolute hell, @santanderuk

  • wilsmadein85 Nathan Wilson (@wilsmadein85) reported from Gainsborough, England

    @santanderuk hi I want to change the day I pay mortgage how can I do that please? Unfortunately I can't find mu mortgage customer number anywhere so I can't do it online

  • mickrab Mickrab (@mickrab) reported

    @santanderuk Your customer service is appalling. Nobody is answering your phones and the app can't connect to your server. Pathetic.

  • midwifbutterfly midwifebutterfly (@midwifbutterfly) reported

    @santanderuk @Baddiel @Talkyap would be great if they could make a success of personal banking and customer care prior to such big spends...... sitting in all morning awaiting a call from complaints isn't my ideal way of spending a Saturday.

  • steveperry67 stephen blackburn (@steveperry67) reported

    @santanderuk any problems with online banking as I can't log on?