Santander

Is Santander down in Brentwood, Essex, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 01/14/2026 15:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Brentwood, Essex, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomNewham Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesMurphy767 James Murphy (@JamesMurphy767) reported

    @santanderukhelp OK. Thanks. So how long should the average customer expect to wait before a call is answered? Publish the corporate target....? @santanderuk @TheFCA

  • dkbythesea1001 Deborah (@dkbythesea1001) reported

    @santanderuk You’re not helping Ukrainians or sponsors open accts in Worthing! We have appt on Friday in branch. Ukrainians took ID for scanning today as requested. Just had call that u can’t open their accts without us bringing a translator? WTF?

  • kodonnell1977 Kevin O'Donnell (@kodonnell1977) reported

    @santanderuk is there a problem with access to mobile banking?

  • gingmeas Ben (@gingmeas) reported

    @santanderuk your staff in your Redhill branch should be commended for wonderful customer service I received two days ago.

  • WabaraPR Dr. Jacqueline Wabara (@WabaraPR) reported

    @santanderuk Unprofessional Scott in customer complaints tried to stop me from complaining about him using condescending terminology & gaslighting techniques during a call.He initially said I couldn't complain about him & then said the SLA for a response takes up to 8 weeks .

  • TinaWhite36 Tina White (@TinaWhite36) reported

    @santanderuk customer service and competance does not exist, customer services do not know what a UK bank account looks like!!!

  • debbie14022 nornirongirl14 (@debbie14022) reported

    @teaguestar @santanderuk I had same issue about 30 mins ago started with a scam text rang customer service not concerned in the least

  • OmisoreAbi #BLACKLIVESMATTER (@OmisoreAbi) reported

    @santanderuk the app is not working?

  • ripcowstoenails jess (@ripcowstoenails) reported

    @santanderukhelp @santanderuk when I try to make online purchases it is saying my card number is invalid or hasn’t passed validity checks but my card is working fine in stores and through paypal?

  • drfereydoun f dejahang (@drfereydoun) reported

    @santanderuk 4.0 You are having a laugh I will be closing ******* soon. I told the customer service the money is going to ****** EDUCATIONAL ****, and your customer service missed the word ‘EDUCATIONAL’ Kind regards DR F Dejahang