Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 02/24/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PhillipsWR84 Carl Phillips (@PhillipsWR84) reported

    Yeah, don't ever bank with @santanderuk. Been on hold for an aggregate of four hours over three calls, hung up on and prank called twice and told "an agent tried calling me but couldn't reach you." Some customer service right there 🤌🏻

  • RFAssociates Robert Fuller (@RFAssociates) reported

    @santanderukhelp @santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!

  • BooSturgeon BooSturgeon (@BooSturgeon) reported

    @santanderuk is the banking app down? Can’t get online payment authorised via app or OTP?

  • danzyhowells jan howells (@danzyhowells) reported

    When is best time to call re mortgage query - 60 mins hold on the phone and online down - I could cry! @santanderuk

  • ewanthomson2 Ewan 🦋 (@ewanthomson2) reported

    @santanderuk card payments declined and no access to online banking, think your services are down.

  • surbiton2012 Sebastian Riemann (@surbiton2012) reported

    Dear @santanderuk thanks for fixing your IT issue. As you decided we are to work late, does this mean our proc fee is now at double rate? Surely you could have kept the rates open tomorrow morning for an extra 2 hours instead? Thanks from all of us.

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported

    @santanderuk Online banking down, payments being declined? What’s going on? Seriously guys you need to get things in order, not good enough

  • _1abz AB (@_1abz) reported

    @santanderuk fix your ****

  • hiccuppyduck HiccuppyDuck (@hiccuppyduck) reported

    @santanderuk Your profile picture is broken.

  • keekee164 a~little~bit~crazy (@keekee164) reported

    @santanderuk hi I can't access online banking and my card keeps getting declined even tho I have money in my account is there a problem your end