Is Santander down in Brentwood, Essex, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Dan Haylett
(@danhaylett) reported
from
Great Baddow, England
@PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Irf
(@IGM942) reported
@santanderuk Poor service, no help or support, just passed from person to person, no point in using your credit card for protection, you look for every way to get out of helping
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kevin west
(@kevinwest33) reported
@santanderuk hi, having real trouble trying to sign up for Santander Boost. Keeps saying try later, what's the problem ?
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Rob McIvor
(@rob_mcivor) reported
@santanderuk - trying to report a stolen card. Can’t get past your automated systems without knowing the card number. Branch doesn’t take calls. Absolutely hopeless customer service.
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Art4Women📢CertifiedTerf
(@TVArt4Us) reported
@santanderuk so your website says to call you if you need help and advice ref mortgage payment difficulties but when you call to ask for help just until the house sells you say there’s nothing u can do. I would suggest you change the website as u are giving a false impression
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markwass (it)
(@markwass) reported
@santanderuk trying to pay into a mortgage account which is not mine. Why does my bank not recognise the details? What am I doing wrong... Help!
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Madge
(@madonnaragu) reported
Hey @ThreeUK & @santanderuk @santanderukhelp - you need to talk to each other and fix the online banking log in issue that's affecting your users (Three 5G home broadband & Santander online banking). Unusable!
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Sandeep
(@SandmanC136) reported
@santanderuk Have a *** loan via Santander Consumer Finance but I am struggling to get hold of anyone to get a settlement figure. I find you level of customer service abysmal. Your advisors are rude and offer no support of help. @financialombuds
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David Wood
(@Deeznutzwoody) reported
@santanderuk You can't tell people what to do with their money. This is exactly why the centralised system is broken. We earned it
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Cindy HerramanStower
(@cindyhsetc) reported
@santanderuk absolutely dreadful service with your call centre. Waiting ages on behalf of my elderly father then asking him questions that he ABSOLUTELY had to answer before you would speak to me. He couldn’t hear or understand what the questions were. He’s 81 and disabled FFS!
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Ed Sanderson
(@EddieSanderson) reported
@santanderuk I’m an existing customer trying to set up another account with you. It’s taken +2 months, hours and hours of call waiting, no replies to emails. No progress. Please help, please. Please.