Santander status: access issues and outage reports

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  Paul Cook (@t_saviour) reported 27 minutes ago from Romford, England

  @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

• 
  simon kingman ⭐⭐ (@KingmanSimon) reported 42 minutes ago from Crayford, England

  @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

• 
  Webbo (@Webbo2306) reported 42 minutes ago from Bexleyheath, England

  @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

• 
  Dan Haylett (@danhaylett) reported 60 minutes ago from Great Baddow, England

  @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@Matt540547911) reported 4 minutes ago

  @santanderuk @TSB Sort your app out! Not working this morning!

• 
  Luddski 71🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hullfcmike1971) reported 5 minutes ago

  @TSB as a long term customer, if @santanderuk come anywhere near my account, I’m gone!

• 
  SoftwareLife (@Mindfulness2050) reported 7 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  I'm Nick I am (@AnnoGalactic) reported 7 minutes ago

  Morning, beautiful and ugly Associates all. Yesterday I sacked @santanderuk for absolute cuntery and they may never, never return. Excellent bankers, awful computer. Today it’s @LloydsBankBiz to choose between Profit and Redundancy. Wish them Luck. Haha.

• 
  Oasis (@Oasisrvti) reported 8 minutes ago

  @santanderuk customer comes first so it’s always right not at this company. They’ll just take your money and block your bank and do nothing about it for a week so if you’re thinking about opening the account for convenience, please don’t because all it’s gonna do is cause agro

• 
  Kris (@lookitskris) reported 9 minutes ago

  @santanderuk your devs still havent fixed this and its been going on for months. Trying to make payments Adobe Analytics error - Unable to create AppMeasurement tracker, s_gi function not found global window.act is not a function problem

• 
  RachT234 (@RachT234) reported 10 minutes ago

  @santanderuk you're just proving my decision to move more. You've put my account on hold again (presumably because I am trying to switch providers to @LloydsBank) and now another 10+ minute hold for someone who struggles to use the phone or go to a branch because you don't properly support RelayUK #accessibilitymatters

• 
  Oasis (@Oasisrvti) reported 13 minutes ago

  Customer service of @santanderuk is giving little Britain

• 
  AnnRaj (@anandhichetlur) reported 14 minutes ago

  @santanderuk not able to access the account online. can you help pl

• 
  HonestHornet (@hornet_honest) reported 16 minutes ago

  @santanderuk Thanks for the apologies, it would be better if management knew we were thinking of leaving because we won't wait 20 mins every time we need to speak to someone with a problem that can't be resolved with a pointless chat bot or automated system.