Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 02/28/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahCHillman Sarah Hillman (@SarahCHillman) reported

    @MrPostman90 @santanderuk Another plug for First Direct. I had to cancel my debit card on Friday after losing my purse. In today's post (Monday) was the replacement. Such good service

  • lindamarionpage Linda PAGE (@lindamarionpage) reported

    Supporting tearful student daughter who fell victim to bank fraud yesterday-£700 gone from her account. Thankfully she was able to get @santanderuk to block further payments. A hard lesson for her & hard for me as she is away from home. So many scams out there

  • dee_gemma Gemma Dee (@dee_gemma) reported

    @santanderuk my debit card is not working since yesterday. I have tried to call your phone lines but the line drops every time during the recorded message and your chat facility is sending me in circles thinking my card is blocked or stolen. Please help.

  • ProperMyGander Horace (@ProperMyGander) reported

    @santanderuk So what was the technical issue, or are you not going to give any sort of detailed explanation? Take a look at how well Twitter handled their major security issue last year. They don't treat customers like idiots and fully explained what had happened & why it won't happen again.

  • djsayers01 Daniel Sayers (@djsayers01) reported

    @santanderuk still having issues with the app, says server not responding, is there still work ongoing?@santanderukhelp

  • beanyman82 Ian Bean (@beanyman82) reported

    @santanderuk @santanderukhelp disappointed not to have received a response to my earlier tweet. Terrible customer service.

  • _IreneYang_ Irene (@_IreneYang_) reported

    @santanderuk @santanderukhelp you have received an email from me regarding your recent decision to block me out of my own bank account. Please attend to this urgently - get in touch via email/DM please.

  • Peearghbaby Jo Clayton (@Peearghbaby) reported

    @santanderuk I am still having problems, I cannot transfer money to my other account that pays all my bills😩

  • 8b7d5da6e2aa40f Ash Denton (@8b7d5da6e2aa40f) reported

    @santanderuk can you please explain to me and everyone else reading this why you have just charged me £41 overdraft 'interest?' my overdraft was cleared end of April. you know im a vulnerable customer because your support team has spoken to me.

  • CryptoBitcoinM3 Bitcoin Joker (@CryptoBitcoinM3) reported

    @santanderuk Still not working for me.