Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 03/18/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Website (23%)

    Website (23%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (10%)

    Login (10%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Brentwood, Essex, England

The most recent Santander outage reports came from the following cities: London and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomIlford Website
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • simsokidil Ridgeway Finance Ltd (@simsokidil) reported

    @santanderuk What is happening with your mortgage services??? mortgage transmitted on 5th July, not going to be underwritten for another 9 days !!! nearly two months for a simple existing mortgage customer porting over ?!!!!

  • fat_dad_cyclist fat dad (@fat_dad_cyclist) reported

    @santanderuk such terrible service from cwmbran branch today

  • ChrisGarlick20 Chris Garlick (@ChrisGarlick20) reported

    Been trying to set a new DD up for 1 week now using online banking with @santanderuk and continue to receive error messages. New customer. Not impressed with poor systems so far. #disappointed

  • dave123william1 HBARbarmyarmy (@dave123william1) reported

    @santanderuk @santander your customer service is a disgrace, 40 minutes on hold on Monday, 28 minutes yesterday 18 minutes so far today and not got through yet, what an absolute joke of a service

  • samgroots Sam Roots (@samgroots) reported

    Wow, ok @santanderuk seems to be giving a case study in bad user experience. I'm applying for a credit card. For context, I have an AmEx which I always pay off. I'm that kind of user. 1) Fill in a long form on the Santander website (address, income, etc) to apply.

  • SSummer17 miss wisdom 🌹 (@SSummer17) reported

    @santanderuk is the Santander online app down as I can’t access it?

  • Jamie98204204 Jamie (@Jamie98204204) reported

    @santanderukhelp @santanderuk can you fix your cash point in Harrogate please. I wanted to pay in a cheque.

  • back4the1stime james marshall (@back4the1stime) reported

    @santanderuk currently on holiday in Cuba and have been unable to access my online banking since last Thursday.... While my wife a NatWest customer can use their online service within 10 seconds? Currently on hold for 15mins to UK customer service @£2.50 per minute 👍🏾

  • craigbutcher Craig Butcher (@craigbutcher) reported

    How online banking works… 1) Login to @santanderuk 2) Confirm via mobile app 3) Asks for login again 4) Click on my details and settings 5) Asks for login again 6) Asks for login again 7) Asks for login again 8) Login confirmed 9) Click on address change Repeat from 5) to 9)

  • fat_dad_cyclist fat dad (@fat_dad_cyclist) reported

    @santanderuk terrible customer service at cwmbran branch today. This is not how to treat people