Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 01/24/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Brentwood, Essex, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomNewham Website

Community Discussion

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Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GGlobio gareth globio (@GGlobio) reported

    @santanderuk youre service is ******* crap…

  • 1Petewhite Peter White (@1Petewhite) reported

    @santanderuk Credit card section get you fingers out your arses and answer the ****ing phones. You as useless as a fart in a space suit, if not work. Mike Regnier  get off your arse and sort you customer service out... its **** to say the least.

  • GMaggiordomo Jordan B (@GMaggiordomo) reported

    @santanderuk trying to make a chargeback claim via online banking but it tells me to make sure my details are up to date. I have confirmed this but still having issues (note that the mobile number is showing as "-" on the dispute page). What can I do?

  • meJimmyD James Douglas (@meJimmyD) reported

    Can you please advise how I track an old National & Provincial account please @santanderuk? Your chat bot or phone service is not at all helpful. Thanks

  • laurachurch1 Bodybuddiesuk (@laurachurch1) reported

    @MetroBank_Help @santanderuk We have tried this! Our company is Phillips group, my husband will have to let every member of staff go this Friday if he can not access money to pay wages. The mental stress this is causing is unreal.

  • karkarloulou Karen Louise Hearn (@karkarloulou) reported

    @santanderuk help I keep getting emails to manage my mortgage account online but everytime I try it needs me to enter my current account number! I don't have one only mortgage ac 🤬

  • mikewill37 MikeWill (@mikewill37) reported

    Not impressed with @santanderuk Daughter has had fraudulent use of her card with someone buying things from Amazon. Santander seem to not give a **** and have told her to ring Amazon. This is from the fraud team. Glad I am with @HSBC_UK as they could teach how to handle this

  • keanie14 David McKean (@keanie14) reported

    @santanderuk I’ve been on hold for an hour, and another 45 mins this morning. Any chance you can speed this up and allow me to access my account??! 😞

  • Trishkil Tricia Kilczynski (@Trishkil) reported

    @santanderuk I have been on hold for 40 mins to fraud team! Does anyone work in this office. I have been trying every day for a week to unblock my card. Tried ringing customer service to get help with this. They have put me back on hold to fraud team !! 😳😤😫 #frustrated!

  • Fwdmgmt2 Fwdmgmt (@Fwdmgmt2) reported

    Two days after switching from @firstdirect to @santanderuk and it has been farcical. No access to my accounts and extremely poor customer service.