Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 02/27/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ElizabethLouisa Elizabeth Shepley (@ElizabethLouisa) reported

    Thanks @santanderuk that was so embarrassing. Trying to pay for a tank of fuel when card payments are down... 😱😱

  • markflesher83 Mark Flesher (@markflesher83) reported

    @santanderuk Shower of shite when I can’t make transactions when I’ve got funds. Not a happy customer at all 😡

  • justinhart113 Justin (@justinhart113) reported

    @santanderuk @santanderukhelp @santanderuk can you explain to me why this is taking so long to rectify and now it seems your customer support team can't read messages through the app, shouldn't take 3 days to respond. Looking into alternative banks.

  • Jammydo19407749 Jammy_dodger (@Jammydo19407749) reported

    @santanderuk can you answer my call please, I'm a select customer

  • AutisticScribe The Autistic Scribe (@AutisticScribe) reported

    @santanderuk every link I use on the website to get help gives me a phone number to call. I cannot do this. Your service seems designed to completely exclude people who cannot use a telephone. I only want to make a very small payment. I often send hundreds to existing payments.

  • Hevjovi Heather Phillips (@Hevjovi) reported

    @santanderuk This is ridiculous, you can't keep saying the issue is resolved when it actually isn't, my daughter was told yesterday by customer services that she should transfer her money into another account if she wants to ensure standing orders/contacts are paid!

  • eddybear95 Ed Webber (@eddybear95) reported

    @santanderuk Never had a problem and it’s working fine, online cash machines in branches..

  • parkin_lee Lee Parkin (@parkin_lee) reported

    @santanderuk My business card is being declined by Google AdWords which was affecting my marketing campaigns!!! Luckily I have @AmericanExpress as back up & now use as a primary card & Santander as back up. Far too many technical issues with Santander and I’ll be changing business accounts.

  • josh88536779 josh (@josh88536779) reported

    @santanderuk I have tried buying a game with my new MasterCard but it isn’t working, but yesterday I bought drinks using Apple Pay method on my phone so I’m confused into what’s happening and how it can be fixed .

  • amandalofi1976 Amanda Mason (@amandalofi1976) reported

    @santanderuk still having card issues….when will this be sorted as it’s been going on for days now!😡