Is Santander down in Brentwood, Essex, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Santander
Santander is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (23%)
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Login (12%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Santander outage reports came from the following cities: London and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Ilford |
Website | |
| London |
Mobile App | |
| Romford |
Website | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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nicola
(@GleannIucha) reported
@santanderuk Why is asking a customer to divulge their 5 digital mobile banking pin considered an acceptable security question y your staff?
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Joan Keevill
(@Designs_JoanK) reported
@santanderuk Just received a phishing email supposedly from you telling me my service was blocked and I'd need to pay a large fine to restart it unless I followed a link... very realistic but I wasn't taken in. #Santander #phishing
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Ray
(@Ray60107381) reported
@santanderuk Don't be tempted to use this bank, probably the worst Customer service of any bank. Tried to complain and after nearly an hour on the phone the line went dead. This is how they treat their customers.
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Susan Tait
(@SoozeyT) reported
@santanderuk why is your app not working? Thanks.
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Kayla
(@kayla1eightytwo) reported
@santanderuk why is it literally impossible to talk to a human
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SB5
(@Shadow_579) reported
@santanderuk has the worst #customerservice i have ever come across, 4 weeks and still no help or support @santanderukhelp
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Johannes Totz
(@johannes_totz) reported
@santanderuk your online banking website is forever a pain in my neck. An unmitigated disaster. Garbage dumpster fire. Endless amounts of javascript bloatware. Some dubious security BS. Actively fighting password manager. Poor browser compatibility.
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James Richards
(@torbeg13) reported
@santanderuk your remortgage process is criminal. Not enough characters to get across how bad this has been. 3 months & £1k waiting for a fix on your error @antanddec get me out of here
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Joanna wight
(@DieselbaxiWight) reported
@santanderuk is online banking down please
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baroninlondon
(@baroninlondon) reported
@santanderuk your travel insurance customer service is absurd. I've tried calling for over an hour three times with no answer or call back working plus no email response. My advice is to never take insurance with them @MailOnline @TheSun