Santander

Is Santander down in Brentwood, Essex, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 02/01/2026 09:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Brentwood, Essex, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomNewham Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lidiafiorentini lidia (@lidiafiorentini) reported

    @santanderuk an insurance company has sent payment to my closed account with yourself, please help me get money back

  • mcfcianb Ian B (@mcfcianb) reported

    @uber I'll be ringing my bank tomorrow to let them know you didn't provide the service I paid for @santanderuk this company is a fraud

  • jellybeanbec Becky Cardinal (@jellybeanbec) reported

    @santanderuk is anybody monitoring your twitter today?! In tears over the drama your helplines are causing me right now. Absolutely shocking customer service!!! Is there anyone I can speak to???

  • EdMarsh04542414 Ed Marshall (@EdMarsh04542414) reported

    @santanderuk I have experienced extremely bad service from Santander since Wednesday this week whilst trying to move money from my account. It has taken 3 days to date and the money has still not moved. This has now resulted in significant expense to me.

  • SRWhitey srwhitey (@SRWhitey) reported

    @santanderuk just opened a joint account but already a customer with own personal id, I’ve been given a new one for this joint account- how do I link them/just have one log on for all accounts

  • dandreews Dan (@dandreews) reported

    @santanderuk @santanderukhelp Been on hold for over 2hrs. Get through and give my account number only for the call to cut out. Lucky enough for this to happen to me on Saturday too after being on hold for over an hr then. Received no call back on either occasion. Terrible service

  • broon_1981 Kevin C Brown (@broon_1981) reported

    @santanderuk great customer service. Didn’t hold on my first call as I was signposted to website, can’t do what I wanted. Try to call again to be told the office has closed…..early it would seem as stated online it’s 7pm it closes.

  • accesstheglobe1 James Exton (@accesstheglobe1) reported

    @santanderuk I am expecting a phone call from your fraud team but want to know when they stop working. Can’t hang around waiting for your phone call all day! Also, can anyone recommend a bank with good customer service?

  • motcraw Elis (@motcraw) reported

    @santanderuk you have the worst customer care in banking I’ve ever come across. Never had such a hard time setting up an account. Ridiculous

  • SiGan85 S 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SiGan85) reported

    @santanderuk do you ever answer the phone?? 3rd attempt now, so far I've been waiting for someone to answer for 32 minutes. Great customer service..... Not.