Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 11/15/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (24%)

    Website (24%)

  3. Login (24%)

    Login (24%)

  4. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Brentwood, Essex, England

The most recent Santander outage reports came from the following cities: London and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomNewham Website
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheHodler12 The Hodler (@TheHodler12) reported

    @santanderuk **** you santander worst company ever, I got offered a job with you guys then you tell me last minute because I have lone out with you guys you couldn't give me a jobs lol your never getting your money back wankers

  • Pt2537 Paul (@Pt2537) reported

    @santanderuk @santanderukhelp oh you picked the wrong person to upset when you decided to upset my mother!!!! So, my mum , a pensioner, a customer of your bank for 20 years has her pension paid into her account.

  • Andy_RChurch Andy Chadwick (@Andy_RChurch) reported

    @santanderuk I am a Santander mortgage customer. How do I make an over-payment without having a Santander current account?

  • ChrisHa53857104 Chris Hardy (@ChrisHa53857104) reported

    @santanderuk it’s really irritating in this day and age I have to travel to a bank to pay a cheque. It wasn’t annoying, of course, but then you closed down the 3 nearest branches to me!!!! Is it time to either A. Stop closing branches or B. Use mobile cheque deposit on your apps?

  • mandi62703422 mandi (@mandi62703422) reported

    @santanderuk I seriously hope you customer service team read the comments here : Account and customer loyalty is key. You are not offering any positive rewards to loyal customers and those who should be benefitting from this account, think about your current customers and reward them first

  • Richard18618097 Richard Curtis (@Richard18618097) reported

    @santanderuk No thanks. I've learned my lesson with Santander. You regularly come off worst in customer satisfaction surveys for a reason. I would never bank with you again.

  • EynsfordLad David (@EynsfordLad) reported

    @santanderuk Is anyone working in your UK office today? I've been on hold for far too long now it's a joke!!!!

  • OrAlwaysNapping AlwaysThinking (@OrAlwaysNapping) reported

    @santanderuk We used to bank with you but one month you sent our statement to another customer and we received another customer’s. When I called to complain, the breach was acknowledged but not taken seriously.

  • hitforsix589 JamesProsser (@hitforsix589) reported

    @santanderuk for over a week now your mobile app has been failing to open on IOS, showing Session timed out..reinstalled, same issue, works on 4g, not on wi-fi, issue is no 4g at home. Please fix it ASAP

  • Gaviidae_UK Gavia Immer (@Gaviidae_UK) reported

    @santanderuk I've been with Santander for years, but I am no longer impressed with what passes for customer service. Unless you have one of the few simple problems they have been trained to solve, and enjoy being on hold for hours, don't even bother calling.