Is Santander down in Brentwood, Essex, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (12%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent Santander outage reports came from the following cities: London and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Ilford |
Website | |
| London |
Mobile App | |
| Romford |
Website | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
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Santander Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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simon kingman ⭐⭐
(@KingmanSimon) reported
from
Crayford, England
@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Dan Haylett
(@danhaylett) reported
from
Great Baddow, England
@PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Robert Booth
(@RobertBooth) reported
@santanderuk why is your telephone help so hopeless. Two cut off, card not working. Terrible
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Gabrielle Van der Velde
(@mumsonamission2) reported
@santanderukhelp @santanderuk you have totally failed in your customer service - so now you want to triple my mortgage payment because you didn't action a request made on September 13th - shame on you
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Paul Hutch
(@paulelrocks) reported
@santanderuk Can customer service PM please
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Richard 1961
(@Richard24645065) reported
Went to a @santanderuk branch to get money out yesterday as card stopped due to fraud.12 in front of me, took an hr to be seen,but 21 more behind me queuing.Used to be 6 tills at one time, now 3 but only 2 working.Very angry people in there. I hope I never have to go in one again
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MoneyTalks
(@shaanp8) reported
Avoid these crooks @santanderuk they will freeze your money even after youve passed their secuirty several times. Their own staff cant fix an issue and say they dont know what the problem is. 3 days frozen my money!! Move to another bank people scary to think they can do this
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Kevan Roberts
(@robbo_50) reported
@santanderukhelp @santanderuk Tried every day this week to speak to a mortgage adviser over the phone. Put on hold forever and not yet able to speak to anyone. No call back facility and online comms service poor. Help/advice?
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Abbie Bowles-Storer
(@Ablarr) reported
The terrible service from @santanderuk continues…9!! New sets of login details were sent. All were letter 2 of 2. No call back from the complaints team either. So I’ve had to reset AGAIN and now for another “4-6 working day” (the last one was 10 working days). Absolute joke.
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Tom Boyles
(@TomBoylesID) reported
@santanderuk resorting to Twitter because your website and chatbot are so terrible. I just want to find out my Mortgage account number and get a statement. Chatbot useless, online banking wants an account number!!!!! Do you really want people to Tweet their frustrations?
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Creature Tales
(@creaturetalesuk) reported
@santanderuk existing customer. How am I meant to get help with a query. On hold on the phone for over 2 hours every weekday with no luck. Here I am again this morning...I have a job to go to so cant remain on phone all day. Have also tried online chat.
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Thomas Radley
(@tomrad124) reported
Been on hold with @santanderuk for 40 minutes all I want to do is pay the roofers to fix my squirrel ruined roof!