Is Santander down in Brentwood, Essex, England?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Santander
Santander is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (42%)
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Website (25%)
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Transactions (15%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Brentwood, Essex, England
The most recent Santander outage reports came from the following cities: London and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| Ilford |
Website | |
| London |
Mobile App | |
| Romford |
Website | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Winter
(@brianwinteruk) reported
from
Hipswell, England
@SeanJoh85454473 @santanderuk Yes, support loyal customers
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Sharon Boothroyd
(@SharoBoothy) reported
@santanderuk You've shut your branch down in my town so there's not much point banking with you.
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Stoo
(@stoocrow14) reported
@santanderuk Why change to a bank who offered zero assistance to a long standing elderly customer during lockdown who was made ill by being unable to pay his bills. Selfish and unhelpful company
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wendy brown 💙
(@bookster54) reported
@santanderuk Still waiting for your dispute team to resolve a Santander error they admit to but don't know how to resolve - 2 weeks of calls and emails. Steer clear
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mandi
(@mandi62703422) reported
@santanderuk I seriously hope you customer service team read the comments here : Account and customer loyalty is key. You are not offering any positive rewards to loyal customers and those who should be benefitting from this account, think about your current customers and reward them first
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Dave
(@status_409) reported
@santanderuk Your uptime has been worse than TSB's recently. I'd advice people to look elsewhere if they actually need access to their funds.
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Camp Freddy
(@Cyril_Blake) reported
@santanderuk I had your account for 20yrs. Just switched to @StarlingBank best move! Your account is 'stone age' in comparison! Your customer service process is poor too. 15 - 20 mins of automated nonsense before you can speak to a person! Not used Starling's CS, no need, as it works!
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Bobby Brookes
(@robynbrookes2) reported
@santanderuk Exsisting customer of 10 years please can i have £130?
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Donna kebabmeat
(@DKebabmeat) reported
@Cmsaunli @santanderuk That was low. The guy clearly had mental issues that he’s managed to overcome. Shame on you😡
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John Macdonald
(@JohnMac87014501) reported
@santanderuk hello can you help me with a number to whoever is dealing with credit card payments .