Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 01/19/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Brentwood, Essex, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomNewham Website

Community Discussion

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Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CardiffTimes Cardiff Times (@CardiffTimes) reported

    @santanderukhelp Been on hold again since 9am & still on hold. What on earth is going on with your service @santanderuk Cannot logon online. The chat service doesn't respond to queries & entering information through the phone doesn't work either. If you want to keep customers give a good service.

  • shedgalore Clive Darken (@shedgalore) reported

    @santanderuk Couple f rich guys advertising a bank with not so good customer service.

  • ruth_lawlor Ruth Lawlor (@ruth_lawlor) reported

    @santanderuk hi I need help with a human being and not a robot please. I have a payment to Sky that they have taken twice. They cannot help me and you can't either because the payment is pending. Can you please let me know what to do please

  • LouiseLSSC LIttle Superstars (@LouiseLSSC) reported

    @santanderukhelp This has been going on for 3 hours…. We are in the security line now with it ringing out and no one picking up the phone WTF @santanderUK

  • liz_glartworks Greenleaf Artworks (@liz_glartworks) reported

    Come on @Tesco and @santanderuk don't you care about customer service. So disappointed with your lack of empathy. You took two payments out made me go overdrawn and then couldn't even apologise for the stress or loss of work caused. #ShameOnYou #rubbishservice

  • MillingsOwn Millings Own (@MillingsOwn) reported

    @santanderuk you locked my account a week ago while I was sending money to my other account, your lines are never free, online chat is a robot and I have no access to my online banking and this is after all the trouble you caused on the 1st July and the locked the account on 2nd

  • danny_biello7 Danny Biello (@danny_biello7) reported

    @santanderuk my card has been blocked, without notice, i've been on hold for over 2 hours for the past 2 days, no one is willing to help,can't get access to my money, I need someone to help ASAP, there are no branches near where I live and all close before I finish work

  • MeMyselfAltaf altaf rahman (@MeMyselfAltaf) reported

    @santanderuk @ScuderiaFerrari @twinklresources It’s been nearly 1 month since you have stopped my card , nobody contacted me and I can get through to you ! Appalling service I just want to pay my balance and cancel the card !! Worst card company I have ever dealt with !

  • LouiseLSSC LIttle Superstars (@LouiseLSSC) reported

    @santanderukhelp @santanderuk this is appalling customer service …. Been trying for 4 hours to get my account cleared over YOUR concerns of hacking cannot speak to anyone …. U should be ashamed of your service ….. I have waiting and waited …. Been cut off …. Why can’t u ring me now

  • AJChops03 Alex Chopra (@AJChops03) reported

    @santanderuk @santanderukhelp After 4 hours of rude, sarcastic and patronising service (or frankly, lack of) and being kept on hold, I was asked to hold EVEN LONGER at which point your COLLEAGUE HUNG UP ON ME. Have they called me back? No! 1/2