Santander

Is Santander down in Brentwood, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brentwood, Essex, England 01/15/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Brentwood, Essex, England

The most recent Santander outage reports came from the following cities: London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomRomford Website
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomNewham Website

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Webbo2306 Webbo (@Webbo2306) reported from Bexleyheath, England

    @ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • meandKevinJones Lisa Jones (@meandKevinJones) reported

    Outrageous customer service from @santanderuk

  • soxer100 Keith Povall (@soxer100) reported

    **** OFF Ant and Dec with your witless ads. Customer's door, customer's bill. ******* moronic. @santanderuk spend your budget wisely.

  • marthaotoole1 Martha O'Toole (@marthaotoole1) reported

    @santanderuk @santanderuk is your app down? I can’t get into my current account. I put in my security code but it doesn’t take me to the next screen. This has been going on for days now. Can you help please before I switch banks

  • justinhart113 Justin (@justinhart113) reported

    @santanderuk @santanderukhelp @santanderuk can you explain to me why this is taking so long to rectify and now it seems your customer support team can't read messages through the app, shouldn't take 3 days to respond. Looking into alternative banks.

  • josh88536779 josh (@josh88536779) reported

    @santanderuk I have tried buying a game with my new MasterCard but it isn’t working, but yesterday I bought drinks using Apple Pay method on my phone so I’m confused into what’s happening and how it can be fixed .

  • AutisticScribe The Autistic Scribe (@AutisticScribe) reported

    @santanderuk every link I use on the website to get help gives me a phone number to call. I cannot do this. Your service seems designed to completely exclude people who cannot use a telephone. I only want to make a very small payment. I often send hundreds to existing payments.

  • MufcAristocracy  United Aristocracy  (@MufcAristocracy) reported

    @santanderuk Web site it down Aswell. Please dm me

  • thattonypeters @tonypetersss (@thattonypeters) reported

    Hello @santanderuk ??? Security problem with my card but still no human beings out there? Absolutely useless.

  • ElizabethLouisa Elizabeth Shepley (@ElizabethLouisa) reported

    Thanks @santanderuk that was so embarrassing. Trying to pay for a tank of fuel when card payments are down... 😱😱

  • meandKevinJones Lisa Jones (@meandKevinJones) reported

    Are @santanderuk in financial trouble - our account has been blocked for 48hrs after a 'security issue'