Santander

Is Santander down in Basildon, Essex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Basildon, Essex, England 03/14/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (12%)

    Transfer (12%)

  6. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Basildon, Essex, England

The most recent Santander outage reports came from the following cities: London, Wickford, Upminster and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomWickford Mobile App
United KingdomUpminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • t_saviour Paul Cook (@t_saviour) reported from Romford, England

    @santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Timmo181076 Timmo (@Timmo181076) reported

    @santanderuk shocking call centre assistance ! Suspicious activity, need reporting to block any payments and no answer, despite trying to call for bloody ages !

  • Ruth10629123 Ruth (@Ruth10629123) reported

    @santanderuk Your on line banking has been down all day just when I need to make a payment. Rubbish!!!

  • drm_anderson David Anderson (@drm_anderson) reported

    @santanderuk @santanderukhelp Been trying to make payment to CC via website and it has hadb technical issues since last night. Been on phone for 40 mins to get help with this - still waiting. Not good service.

  • TheBurlison Mark Burlison (@TheBurlison) reported

    The @santanderuk address change function is awful! I can't just put in my new post code, I have to try and correctly guess which bit of my new address they think goes in unmarked mandatory fields. I have failed. @HLInvest was on the other hand entirely straightforward, thanks!

  • MccallionKerry Kerry Mccallion (@MccallionKerry) reported

    @santanderuk How does an existing customer get an ongoing issue with a car finance resolved when you just get told ah we'll get 'xxx' to call you back . 15 weeks still no resolution, ready to take this to press and get solicitor involved. Awful service

  • markreynoldsfit Mark Reynolds Fitness (@markreynoldsfit) reported

    @santanderuk I have been charged interest on my credit card wrongly. I have been kept on hold for over 90 minutes. Please help!

  • KeziahFrost1 Keziah Frost (@KeziahFrost1) reported

    @santanderuk 2 missed calls from a technical support number 0845 600 4388 but when i ring back i get told to phone another number as this is no longer used yet still can't get through. Can someone assist please???

  • shrnfraser sharon (@shrnfraser) reported

    @santanderuk help me out guys. Ever time I call you answer and hang up. I need to speak to someone please.

  • westborokevin Kevin Robinson (@westborokevin) reported

    @santanderukhelp @santanderuk online banking via my phone app has not been working all day due to 'technical issues '. Can you provide update on what's causing the problem please?

  • EVMRecovery Mackinder and Sons Transport Ltd (@EVMRecovery) reported

    @Bounce_BackLoan @scullyp I suppose you only really hear the bad, it's like any forum. That said mine is with @santanderuk and I've had no issues thus far. Just for balance 👍