Is Santander down in Ascot, Royal Borough of Windsor and Maidenhead, England?
No problems detected
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The latest reports from users having issues in Ascot come from postal codes SL5.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ascot, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ascot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Login (39%)
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Website (31%)
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Transactions (13%)
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Mobile App (9%)
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Transfer (8%)
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Withdrawals (1%)
Live Outage Map Near Ascot, Royal Borough of Windsor and Maidenhead, England
The most recent Santander outage reports came from the following cities: Ascot, Slough, Farnborough, London and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 Ascot |
Mobile App | |
| Slough |
Mobile App | |
| Farnborough |
Transactions | |
| Farnborough |
Transactions | |
| Slough |
Transactions | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Ascot, England
Latest outage, problems and issue reports in Ascot and nearby locations:
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Media
(@SophieDigital) reported
@santanderuk Can someone help i've sat on hold for over an hour 5 times now and still not got through to anyone. I desperately need to talk to someone about fraudulent accounts.
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Chris Tate
(@cttate4) reported
@santanderuk been locked out of my current account for 4 days now. Tried phoning countless times but getting cut off. Can you please help?
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Crawford Gillan.
(@Ceegee603) reported
@santanderuk I was notified that a transfer I was making from my own account was suspicious and to contact fraud dept. I can't access online or mobile banking. I held for 1 hr yesterday and over 2hrs this morning. Apparently the 'unlocking' cannot be done in branch. Suggestions?
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Antonio Poggi
(@antoniopogs) reported
@DCR101 @santanderuk Waited in total 4 hours . No humans available. I mean what's the point. Why the service can't tell the average waiting time or offer a callback. It's a terrible experience.
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Sarah
(@Sarah44291773) reported
@santanderukhelp Avoid @santanderuk. They misinform customer's and hide behind t&cs. Now waiting on the phone again for 40 mins. There are better banks with more transparency and customer support out there.
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Still a mask & 2 metres for me!! . ⚽🍺⚓
(@GregMerseyexile) reported
@kevinmagoo72 It seems I can pay it in at a Post Office but need a pay-in slip & envelope & going on the @santanderuk @santanderukhelp site is a waste of time as their 'Automated assistant' keeps asking daft questions even after you have answered them!! 🤬🤬
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Jane (Finlay) Blackall 🇺🇦
(@BlackallJane) reported
third was @santanderuk staff in Plymouth Branch astonishing. Kind & helpful. Helped refugees around the process & opened bank accounts -the bank has also donated a huge chunk of money to Ukraine and the staff have also given their own cash. My own bank @LloydsBank refused help.
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katie
(@katiedulwich) reported
@santanderuk husband’s been on hold for 45 minutes because he just wants to transfer some money from one of his accounts to another & a payment block was made. How does he get help!!?
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anthym
(@anythm) reported
@santanderuk Been trying to get in touch to speak to someone to resolve an urgent issue that I have with my card getting blocked for intl. payments. Have waited more than 30 mins each time without managing to speak to anyone. Terrible service. What are my options ?
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk wow, the bank really is a mess, not that I can access online banking thanks to your lots incompetence as you know! "We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible."