Sky Outage Report in Tean, Staffordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tean, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Tean, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Newcastle under Lyme |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tean, England
Latest outage, problems and issue reports in Tean and nearby locations:
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Tom Williamson
(@tomgwilliamson) reported
from
Werrington, England
@SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.
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Swif’ Nick 🏍💨
(@SwifNick37) reported
from
Cresswell, England
@SkyHelpTeam my internet has gone down again & I experienced problems yesterday in Staffordshire, can you tell me what the issues are please ?
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Andy Welsh ⛄
(@imandywelsh) reported
from
Stoke-on-Trent, England
Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at
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Paul
(@Paul_H1982) reported
from
Leek, England
I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam had WiFi issues for the last week
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV
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Draycott Photography
(@ianhrp) reported
from
Draycott in the Clay, England
So day 5 of @DPDgroup_news being the worst f’in delivery company. My parcel has not moved in days every night they push the delivery back again. No contact from @SkyHelpTeam who don’t seem to care a £600 phone is missing. Not to mention this was a present for tomorrow. #DPD
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Lutta Pantaleon
(@PantaleonLutta) reported
from
Stoke-on-Trent, England
@SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.
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Lee Brookes
(@leetbrookes80) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
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Fran Roberts
(@Lilfran) reported
from
Eccleshall, England
@SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
Having problems with my WiFi constantly. Any chance of any support please @SkyUK @SkyHelpTeam
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Andy Brown
(@Brown881Andy) reported
from
Stone, England
@SkySports why are the NZ v Aus womens fixtures not listed on your website? Pretty poor tbh
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.
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Kate Whitehead
(@Krowh68) reported
from
Uttoxeter, England
@SkyHelpTeam when can we expect an internet service back in Uttoxeter?
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Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stevo
(@I_stevo_I) reported
@Chris78901 @jackbryan8 @SkySports Woeful because Sterling refused to accept he existed. Grealish coming on and working with him shows where the problem was in the first 70.
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Alvanos⭐
(@kastrioteve) reported
@SkySports Trippier 6, Walker 7, Stones 7, Maguire 8, Shaw 9, Philips 7, Rice 7, Saka 6, Sterling 8, Kane 6, Crap ratings
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Soozles 🏴💙
(@soozles_) reported
@SkyHelpTeam Joke of a company you overcharged, refuse to pay overchargement and now once through in phone line refuse to transfer to speak to an advisor until outstanding amount is paid. I will going down the CISAS route for a letter of deadlock if this issue is not sorted out asap
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Danielle
(@Danninyelle) reported
@SkyHelpTeam do u intentionally try to put customers off? Been trying to get help for hours now. Phone help off for training, no live chat. What the actual f…
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Liz Owen
(@fizliz20) reported
@SkyHelpTeam Ah ok. Would be good to let the customers know when lines are open on the website or voicemails. Need help with reducing bills. Have been with Sky 11 years and my bill just went up by nearly £20 a month for no reason!
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Jackie Johnston
(@jackiej322) reported
@SkyUK you can not be serious...... Our phones are closed..... Online help isn't helping how do I speak to a human! #shockingservice #whataboutthecustomer
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Josh
(@JoshuaDFrancis) reported
@SkySports Pretty spot on to be fair I would drop Sterling down to a 7, scoring a goal shouldn’t boost your rating that much, didn’t do anything the rest of the game!
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Helen O'Neill
(@heloneill) reported
Essential worker but working from home using #skybroadband. Internet has gone, the #mysky app can't do the tests as router not connected. Go through website - tests not working! Phone Sky - all lines closed due to staff training. I need to work! @SkyHelpTeam @SkyUK help me pls!
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Farheen Ahmed
(@fafahmed) reported
@SkyHelpTeam There is nothing there can someone like please help me via message or something?
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Christopher Black
(@BrummieNoire) reported
@SkySports Kane 5 at best. If he didnt score he was the worst player on the pitch, including the ref.