Sky Outage Report in Portreath, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Portreath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Portreath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Portreath, Cornwall, England
The most recent Sky outage reports came from the following cities: Penzance, Helston, Camborne, Newquay, Redruth and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Penzance |
Internet | |
| Helston |
||
| Camborne |
Internet | |
| Penzance |
Internet | |
| Newquay |
TV | |
| Newquay |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Portreath, England
Latest outage, problems and issue reports in Portreath and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Brad
(@Poldisleftpeg) reported
from
Saint Agnes, England
So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@SkyHelpTeam HELP!
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@SkyHelpTeam Nobody is answering the phone or you just get directed to sky help which obviously can’t sort out my issue ?
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Coopsie
(@coopsieyid) reported
from
Penzance, England
@SkySportsNews @SkySports what ******** do vegans, or what your (so called) presenters had for lunch, have to do with deadline day? Talk about scraping the bottom of the barrel when it comes to filling air time 🙄
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Crumbzology) reported
@SkyHelpTeam Even if there is no ETA, schedule updates and even send out information via text or email to customers for faster updates. It feels like we have to do all the work to find out what is happening, just to be told nothing. Issues with communication always stem from the top.
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Omar Iqbal, Esq.
(@ozique) reported
@SkyHelpTeam No reply from sky help team?
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Emile BOY
(@BoAndYung) reported
What's going on no internet broadband is down since ages @SkyUK massive issues with internet connexion. #skyteam
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James
(@James_13R) reported
@mckeetomeheart @SkyHelpTeam That’s the disappointing aspect happy to take you money; but think they are too big to care whether you stay on their service or seek alternative more reliable providers - never known a providers service to be down for so long
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Bethan Hollows
(@prinbvh) reported
@LisettaWren @proberto_carlos @SkyHelpTeam It’s already been off for some people for nearly 24 hours. If they still don’t have a clue if it’s looking like an hour or another 24, and NOBODY at Sky knows anything to update their paying customers who are using it for work then that’s very concerning as a service provider.
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Paul Ridley
(@PaulRidley5) reported
@SkyHelpTeam They were going down next doors path when i opened the door he had a lanyard on but made no attempt to show any ID. Reason I ask is cause earlier 3 young lads were walking UP & Down past the same houses earlier. Now those house get a house call at night
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Andy Peacock
(@peaser49) reported
@SkyHelpTeam Any further update on when the network will be restored? Notwithstanding the disruption this has caused to households and businesses across the region, I trust Sky will be compensating their customers for this lack of service. Not forgetting that this also affects sky TV packages
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Santi
(@SantaMenon) reported
@SkyHelpTeam Ridiculous that you can have a 24 hour outage and not give specifics on what the issue is. We need to know if we need to make arrangements as some of us work from home. It’s horrific customer service to keep paying customers in the dark.
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Philip Crosby
(@philip_crosby) reported
@altrinchamtoday @SkyHelpTeam Been down at mine since 3pm … had to cancel 3 remote therapy sessions that were booked in this afternoon/evening. A text apologising for the inconvenience isn’t really acceptable for this length of outage.
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Santi
(@SantaMenon) reported
@RobJack1916 @SkyHelpTeam Was told by sky customer service that broadband is a recreational thing so not expected for people working from home. No policies in place to provide hotspots etc to people in this situation. Seriously. Outrageous.