Sky Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Truro, Cornwall, England
The most recent Sky outage reports came from the following cities: Redruth, Camborne, Newquay and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Phone | |
| Camborne |
Total Blackout | |
| Camborne |
Internet | |
| Newquay |
TV | |
| Redruth |
Internet | |
| Newquay |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Jon Grey
(@Greyteach) reported
from
Mevagissey, England
No browdband service in Mevagissey, Cornwall either @SkyHelpTeam #skybroadband #WFH
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Nigel K
(@NDK72) reported
from
Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Brad
(@Poldisleftpeg) reported
from
Saint Agnes, England
So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.
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Mike Kent
(@MikecityKent) reported
from
Redruth, England
@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Matt Thomas
(@DuchyOvenClean) reported
from
St Mewan, England
@SkyHelpTeam it appears that broadband is down again. We have all 3 green lights on our hub but no wifi connection. Also heard from others around #Cornwall that theirs is down too.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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Very Grumpy Girdle🇪🇺🏴🇫🇷
(@TanyaAGT) reported
from
Grampound, England
@Raphaelite_Girl @GadgetInvestor @SkyUK Charge ridiculous amount, don't make any programs, get huge money in from ads, then spend nothing on customer service
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Nick Jaye
(@NickJaye1) reported
from
Probus, England
@SkySports I agree never heard anything so one sided in Liverpool’s favour
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@SkyHelpTeam HELP!
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simon gillings
(@gillings76) reported
from
Newquay, England
@SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Grumpy Satan 😈😈
(@GrumpySatan) reported
@SkyHelpTeam Will stick to @zeninternet cheers might be pricey but at least i can use my own router and get tech support if needed.
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Stephen Dyer
(@Stephen26830844) reported
@SkySports After all the **** he’s causing he apologises? Two faced, double standard ****
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Liam Donoghue
(@LiamD21) reported
Wow.. 7 years of being a customer with @SkyUK and the customer service is just shocking. Seriously need to reconsider my options now my contracts nearly up! #disappointed
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Nici Donnelly
(@niiciidee) reported
@SkyHelpTeam we received our Sky Glass tv on Wednesday morning & we’ve been unable to use it as it’s linked to someone else’s account. Spent numerous hours on the phone & still no fix. However I’ve discovered this is a known issue. Not good enough sky, I want it sorted today!!!
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Sabina Ahmed
(@sabaone) reported
@SkyHelpTeam I have been having problems with Netflix on my Sky Q, as I don't subscribe to them and it is from Sky am wondering why. Prime .Peacock and everything else is fine. For the last few days if you choose a show on Netflix it doesn't load after about 76% says having problems.
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Sabina Ahmed
(@sabaone) reported
from
Taunton, England
@SkyHelpTeam Thanks Elle I only watch tv in the evening so will try this evening . By the way my mobile contract is with EE and they have notified me of problems in my area ( am signed up for it) that surely wouldn’t affect my viewing
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Black Freerunner
(@Tashan_Freerun) reported
@SkyHelpTeam Hi Team, Sky Broadband has been down in and across Wolverhampton all of yesterday and today, its been hindering us that work at home, is anything being done about it?
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Sabina Ahmed
(@sabaone) reported
@SkyHelpTeam it gets a wheel spinning for a while and then says "we are having problems loading this show please choose another" and whatever you choose the something happens. The other day I asked on twitter if anyone else was having it, but it seems not!
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GBCR.co.uk
(@GBCoastroads) reported
@SkyUK @IM_org Why am I being bullied by sky as a loyal customer of 12 years because we are looking to move and can’t commit to long term deal. I can get a reduction on my increase from 58 to 66 pounds if commit and better speed, but if not complaints and rude call handler say it’s my fault
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Arsene
(@Arsene68366966) reported
@FabrizioRomano It’s actually mad that @SkySports can just go for someone’s job. Riling up fans with endless crap, winding them up till they “have had enough” and want the manager gone. It’s disgusting. Leave the directors etc to make those decisions. @GNev2 I rate you for standing up.