Sky Outage Report in Truro, Cornwall, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (50%)
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Internet (32%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Sky outage reports came from the following cities: Helston and Truro.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
Wi-fi | ||
Internet | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Hi Stephanie, thanks for letting me know there aren't issues at your end. Is the program still available to re-download? I recorded it but need to delete and re-download.
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Steve james (@Sj4James) reported from Falmouth, England
Worst game off football ever seen. Should off shown forest and fulham @SkySports
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
Pity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam where are new Sky Premieres listed now, then? As someone paying for a service, it is annoying that they aren't labelled, more than halved, no price drop, no heads up and now they're muddled in with old films (Liar Liar) so it takes time to even find new premieres.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Thank you Carol, that is great. As feedback, if a subtitle issue is reported to check at source across all equipment before asking questions. I've been asked so many different questions when I report subtitle issues, when this could be a 3 message conversation not 4 hours to sort
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Richard Drew (@richarddrew788) reported from Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England
How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Claire Irons (@ClaireIrons3) reported from Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Claire Irons (@ClaireIrons3) reported from Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Rusling (@Petersrusling) reported
@SkyUK hi I’m trying to amend the Netflix package as I didn’t mean to have the premium package. But Netflix are saying I need to do it through Sky and your messaging service is closed please help.
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Bethan Langrish (Evans) (@BethLangrish) reported
@SkyHelpTeam my WiFi keeps dropping in and out but service checker on my Sky app says it’s okay and no issues?
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TheChronoStar ⭐ (@maverickimby) reported
@SkySports I will be there to support
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Hilde Franciscus (@HildeFranciscus) reported
@SkyUK Hi, I have Sky ultimate package with Sky Stream and Netflix. I had Netflix before I joined Sky and linked it when I got Sky Stream. Will it go back to being separate Netflix without losing my account when I cancel my whole package? Do I give 14 or 30 days notice to cancel?
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Samantha Joy (@samvj88) reported
@SkyUK hi, is there an issue with mobile calls this morning? Can’t make or receive anything
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Nick Gosney (@NickGosney) reported
@SkyHelpTeam Hi I'm here again on social media and email due to the appalling call centre service again. As a so called 'valued platinum customer’ of over 10 years with you I am appallingly treated on the phone...again. Shall I start a thread?
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Charlie H. (@cambrosia3) reported
@SkySports Beirne lucky to be anywhere near that team as is Curry. Morgan, Chessum and VdF unlucky. What has Itoje actually done to merit inclusion, he was a poor call as captain tbh.
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The Welsh Bull⚡️🔋 (@TheWelshBull) reported
@SkySports With bias aside I really feel Jac Morgan can feel a little bit hard done by he's been huge so far and the guy never has a bad game. Hope he gets his opportunity in Melbourne. Good luck to all the boys let's gets #Lions2025 #LionsTour #lionsrugby
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Paul Palpatine (@Magman55) reported
@SkySportsPL Hope our fans l kick Skysports into touch and cancel their subscription after putting this shite out. Deliberately agitating to unsettle the player and the #NUFC fan base. @SkySports_Keith @PeteGravesTV
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phil dampier (@phildampier) reported
@SkySportsNews @SkySports just can’t help themselves can they? #TheOpen Too many stats and graphics cluttering up screen. Why a leaderboard taking up large part of screen after three holes?! Let’s watch the golf!