Sky Outage Report in Truro, Cornwall, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Truro, Cornwall, England
The most recent Sky outage reports came from the following cities: Newquay, Camborne, Helston, Redruth and Truro.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Richard Drew (@richarddrew788) reported from Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Claire Irons (@ClaireIrons3) reported from Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Claire Irons (@ClaireIrons3) reported from Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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mark (@cornishsportG) reported from Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England
@SkyHelpTeam HELP!
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Nigel K (@NDK72) reported from Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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John Steed MBE (@jsteed773) reported from Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Dermot O Callaghan (@Omodon) reported from Quintrell Downs, England
How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
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Jeannie Cain (@Jeanniec007) reported from Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Brad (@Poldisleftpeg) reported from Saint Agnes, England
So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Retallick (@stevochels) reported
@SkyHelpTeam Hi I see I have sky talk on my bill, is that for a phone line? as I have never used it and don't know what my number would be? if you confirm it is active can I simply plug a plan line in and I'm ready to go?
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Kloppmeister (@SteCulley) reported
@LFCTransferRoom @SkySports You as nobody has a ******* clue! Suck in some more followers! Piece of ****!
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🌛🦋 MissNixon 🦋🌜 (@dalisienmoon82) reported
@SkyHelpTeam is there an issue with sky broadband in the hd8 area? My broadband is off and must've been off all night as my Alexa alarm didn't wake me up for work. It's been slow for past week or so and for the amount I pay I'm seriously thinking of giving it up altogether!!
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Flying Dutchman (@thekeeperisno1) reported
@SkyHelpTeam Morning, we have had terrible weather lately but calmed down in the last couple of days yet I don't seem to be able to watch the comedy channel due to lack of signal. I've reset the box a couple of times but still won't appear. I have the other channels that I watch
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ChunkyTHFC (@ChunkyTHFC) reported
Hi @SkyHelpTeam Broadband has gone off, service status online says known issues in my area, but detail is talking about south-west Scotland. I’m just outside Birmingham, B63 postcode. Is there an issue?
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sergio chipolina (@sergiochipolina) reported
@jrs_cfc @FrankKhalidUK Did you see Pep on TV yesterday talk about being full of **** and over confidence with arrogance saying how confident he is and so on unbelievable. No one is talking about Chelsea not even skysports talksports radio its like City are playing the final by themselves. Respect. 🤐
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Guy Riall (@GuyRiall) reported
@SkyHelpTeam I have tried multiple times and each time someone comes out they say it is fine. It isn’t as it keeps dropping the signal. I cannot get it sorted. If there were nothing wrong it wouldn’t be intermittent
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Mel (@_meleey) reported
@SkyHelpTeam your customer service is so rude, I was trying to explain the problem & they were just sighing & huffing, they didn’t listen & just put me through to the wrong person, I want to just cancel the subscription now all the agent wanted was to sell me a new product @SkyUK
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Mel (@_meleey) reported
@SkyHelpTeam That’s the point I have been trying on the phones and it got bounced to the wrong team and given different numbers to call, I can’t spend all morning trying to get decent customer service from Sky this is a joke!
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Parody (Roj) - He/Him (@RojParody) reported
@SkyHelpTeam - My Sky Q box won't connect to the internet. All your help section says the internet connection is the problem. It isn't. The internet is working on all other devices. Where can I go to try and fix this?