Sky Outage Report in Truro, Cornwall, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (47%)
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Internet (35%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent Sky outage reports came from the following cities: Truro, Redruth, Newquay, Camborne, Helston, Saint Columb Major and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Internet | |
| Redruth |
TV | |
| Newquay |
TV | |
| Truro |
TV | |
| Newquay |
TV | |
| Truro |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Matt Thomas
(@DuchyOvenClean) reported
from
St Mewan, England
@SkyHelpTeam it appears that broadband is down again. We have all 3 green lights on our hub but no wifi connection. Also heard from others around #Cornwall that theirs is down too.
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Nigel K
(@NDK72) reported
from
Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@SkyHelpTeam HELP!
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Brad
(@Poldisleftpeg) reported
from
Saint Agnes, England
So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.
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Jon Grey
(@Greyteach) reported
from
Mevagissey, England
No browdband service in Mevagissey, Cornwall either @SkyHelpTeam #skybroadband #WFH
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Mike Kent
(@MikecityKent) reported
from
Redruth, England
@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Nick Jaye
(@NickJaye1) reported
from
Probus, England
@SkySports I agree never heard anything so one sided in Liverpool’s favour
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Stephen Bedser
(@DigiPRman) reported
from
Redruth, England
Sadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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simon gillings
(@gillings76) reported
from
Newquay, England
@SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace
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Very Grumpy Girdle🇪🇺🏴🇫🇷
(@TanyaAGT) reported
from
Grampound, England
@Raphaelite_Girl @GadgetInvestor @SkyUK Charge ridiculous amount, don't make any programs, get huge money in from ads, then spend nothing on customer service
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Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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claire
(@chocye) reported
@SkyHelpTeam Today. When I noticed the speed had dropped from 60 which was low down to 43!
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Craig Hinchliffe
(@ZeHinch) reported
@gcolquhoun @SkyUK Exactly the reason I am moving away from them! Plus their services suck as well as their customer service!
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Tim Galsworthy 🇺🇦
(@TimGalsworthy) reported
@SkyHelpTeam Hi Chloe. I don’t want a formulaic, cut-and-paste answer. I want detailed information about when the problem will be sorted. Can you provide that specific detail please? It’s also quite hard to use high-usage webpages when you don’t have wi-fi!
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Tom Faz | Creative Producer
(@FazOnTour) reported
@SkyHelpTeam As of today, we’ll be cancelling our contract. What we get isn’t great as it is, but a four day wait for subpar internet and a 3/10 customer service is the final straw. You guys should remove broadband as an offering.
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Jack Aitch Christman 💙 #CancelYourTVLicence
(@LFCforumCo) reported
@ParamountPlusUK @SkyHelpTeam . Support? Why does it happen? Netflix works!
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Ally Berg
(@AllyMarieBerg) reported
@SkyHelpTeam completely mis sold a package to my Mum and you have now suspended her account and are demanding payment and won’t allow her to talk to a human being until she’s paid for something she never asked for. Can you provide me with a number where she can get this sorted?
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Ally Berg
(@AllyMarieBerg) reported
@SkyHelpTeam So you are saying until she pays for a product she was mis sold and does not want then she can’t do anything? Sounds like theft to me. She has been a customer with you for 20+ years she called because her broadband was suddenly £60+ now you’re charging her over £100!!!!??
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Tom Faz | Creative Producer
(@FazOnTour) reported
@SkyHelpTeam - Broadband in Woking has been down almost 12 hours now. Any updates?
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nilopher
(@NilopherEbrahim) reported
@SkyUK I’ve logged a complaint over 2 weeks ago promised a call back yet no call has been returned. This is appalling. I wanted to cancel my sky and reassured it would be done!
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Paul
(@Paulsmccann) reported
@SkyNews @SkyUK The funny thing is you phone them and tell them, the package your on is cheaper to become a new customer, but then they say with all your discounts on your account we can’t do nothing. So much for being a sky vip