Sky Outage Report in Helford, Cornwall, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Helford, Cornwall, England
The most recent Sky outage reports came from the following cities: Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
Internet | |
| Truro |
TV | |
| Truro |
Wi-fi | |
| Truro |
Internet | |
| Redruth |
TV | |
| Truro |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helford, England
Latest outage, problems and issue reports in Helford and nearby locations:
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Nigel K
(@NDK72) reported
from
Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Stephen Bedser
(@DigiPRman) reported
from
Redruth, England
Sadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Mike Kent
(@MikecityKent) reported
from
Redruth, England
@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Nigel K
(@NDK72) reported
from
Falmouth, England
So my total @SkyUK bill is going up by £8/month. Two weeks notice given. That's over a 10% rise on my previous bills. Time to cancel I think :(
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Proud
(@PaulProud3) reported
@SkySports A terrible career decision for raffa as he will never be accepted
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Tansleygirl
(@CottageHerb) reported
@SkyHelpTeam I’ve rang & spoke to one of your advisers! It’s not saying that there’s an area outage on your system but there is!! I’ve been in touch with numerous people who live near me & are with sky & broadband isn’t on for any of us! It’s the DE4 area!
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Jill W
(@WilliamsonJill) reported
@SkyHelpTeam The issue is with Sky
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Andy
(@Andy17LFC) reported
@SkySports They don't deserve him. Horrible, bitter, twisted fans.
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Tansleygirl
(@CottageHerb) reported
@SkyUK Sky Broadband down again (2nd morning running) today in DE4 area ! Spoke to one of your advisers who argued that it couldn’t be down becos her computer said it wasn’t!! What a joke!
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Wood1979
(@Wood1979) reported
@SkyHelpTeam are there issues with Sky Broadband in the DE4 area. Second day running this has happened. Your app says no issues in area but it's affecting all people on Sky. Please could you advise.
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Bernadette Morgan BSc 🔶🇪🇺☘️ #RejoinEU
(@BernieMorgan) reported
@SkyUK I keep getting texts purporting to be from you, with your number linked in telling I’ve cancelled my service and it will be cut off in two days. It’s been several months now.
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Clare Jackson
(@wackojacko1971) reported
@SkySports Never thought that headline existed!!!
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Sue Harper
(@SHarper2109) reported
@Beffachu @YawnBros @SkyHelpTeam Is yours broadband still off, I’ve just been speaking to a human and there saying there is no outage and the issue as been fixed so booked me an engineer for Monday!! Even though I explained that people on Twitter in this area are having the same issue
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Park View Pilates
(@ParkViewFitness) reported
@SkyHelpTeam I'm supposed to have an open reach engineer booked tomorrow to fix a fault but it's not showing up on my account. How can I get confirmation that the appointment has actually been made without spending another 20minutes on the phone??? Thanks