Sky Outage Report in Helford, Cornwall, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Helford, Cornwall, England
The most recent Sky outage reports came from the following cities: Camborne, Truro and Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Total Blackout | |
| Truro |
Internet | |
| Camborne |
Wi-fi | |
| Camborne |
TV | |
| Helston |
TV | |
| Camborne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helford, England
Latest outage, problems and issue reports in Helford and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Scott
(@lifeofbry) reported
Hey @SkyHelpTeam, could you help with something? My folks (20+ years with Sky) are renovating a new property and wanted to get their Sky connections put while renos are done. Is there someone they can talk to about this to get the work done? Many thanks
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thlls
(@TiaHills) reported
from
Herne Bay, England
@SkyUK have always had slow-ish wifi. However, I now cannot stream on my phone/send pictures/videos without disconnecting from wifi. TV Streaming on the TV is getting slower each day also. Is there anything that can be done?
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam Hopefully! Like I've said before, it's not Sky's fault as they can't do anything on the network. It's not right that I'm having to raise a complaint about a completely separate company with yourselves, as that company won't take any responsibility for what they've done.
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Laura ⚓️🖤
(@peaceandlouvre) reported
@SkyHelpTeam hi, we were supposed to get Sky Broadband installed on Tuesday 9 Feb but you told us there were issues with @OpenreachHelp and that there is a delay. Please can you tell us when we can expect this? We need internet to work from home so it is fairly urgent.
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💜 Louise 💜
(@Buffalou73) reported
@SkyHelpTeam Existing customer (of 11 years) moving home. I'm concerned that from 29 Jan until today we are paying for Sky TV we don't have. The codes were since emailed since I tweeted which is good... will need to check those out.
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Rachael Smith
(@raccchhh93) reported
@SkyUK My current internet speed is very poor. My upload speed isn’t even 1Mbps. Can you help me please?
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Ryan B ⚜🐯
(@ryanbest1234) reported
@SkyHelpTeam hardest company in the UK to actually speak too. Ludicrously bad.
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CD
(@cdf2020) reported
@SkyUK hi I have tried on different devices and on different days and times to take advantage of the new voice remote offer and every time I try to select it, it never works and gives the same message to try again later which I have done many times. Help! 🤯
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Jeremy Francis
(@jeremyfrancisTT) reported
@pjcf1fan @JessicaVodeeka @SkySports I got it. I just don't agree that that is the point of what she is saying. This is whataboutism at its finest. She recognised a problem for her community and wants to do something about it. That makes sense.
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Mo Nazam
(@monazamguitar) reported
@SkyHelpTeam Thank you. I'll look into this. I'm sick to death of sub standard service from .@virginmedia Can you tell me if there is a way I can 'trial' your service to make sure it works in my household? Is there any provision for maybe a 14 day no penalty trial?