Sky Outage Report in Helford, Cornwall, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Helford, Cornwall, England
The most recent Sky outage reports came from the following cities: Camborne, Redruth and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Wi-fi | |
| Camborne |
TV | |
| Redruth |
Internet | |
| Falmouth |
Internet | |
| Redruth |
TV | |
| Truro |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helford, England
Latest outage, problems and issue reports in Helford and nearby locations:
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Mike Kent
(@MikecityKent) reported
from
Redruth, England
@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Nigel K
(@NDK72) reported
from
Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🦊Lauren🦊
(@LollyFox12) reported
What a surprise, @SkyHelpTeam haven’t phone me again today. Literally been sat with my phone all day waiting. Called the mobile team and they can’t get in touch with the team I’m supposed to be getting help from. Ready to cancel my account and demand a refund now.
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Geoff Jones & Friends
(@Geoff_T_Jones) reported
Dear @SkySports Please stop trying to make cricket look cool. It can be fun, maybe enjoyable, but it'll never be cool. That advert for The Hundred is enough to make a person watch baseball.
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🦊Lauren🦊
(@LollyFox12) reported
@SkyHelpTeam That’s what everyone says when I’ve called and chased a fix to my issue. But sadly, this is the true reality of the customer service level.
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mad monkeyfun
(@patbal2000) reported
@LollyFox12 @vitzpatel @SkyHelpTeam Is it with sky tv or the mobile side of it ? either way I'd be cancelling them as they have not been able to provide a service and I'd also make a complaint to the ombudsman as well, they will have to respond once they are involved. Good Luck
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ikir edyh
(@ricks111222) reported
Can I make a complaint regarding one of your staff members I've spoke too over the phone. I'm really not happy. I got spoken to like rubbish. I will be taking this further @SkyHelpTeam . DISGUSTING THE WAY I GOT SPOKEN TWO
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nick guymer
(@guymer_nick) reported
@SkyUK what is going on with my broadband its been down for 5 days now
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Jo thompson
(@MrssJoT) reported
@SkyHelpTeam Hi, I’ve been trying to cancel my account and on hold on chat for 45 mins now. Can I just have an email address please 🙏🏻
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MeldonPark
(@Emilycookson) reported
@SkyHelpTeam The broadband is working but the phone isn’t im not at the property so need help for my mum
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🦊Lauren🦊
(@LollyFox12) reported
@SkyHelpTeam It’s not the online Twitter account I’m waiting for but I want people to be aware of how bad the phone customer service is for Mobile and how hard it is to get an agreed phone call to happen. I’ve never asked for the social media team to help me
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(EverythingsAnArguement)with MalcMoore52
(@Malcmoore52) reported
@SkyHelpTeam TBH I'm not good with technology I've had no problems with my messages until I wanted to communicate with @currys I had to use video chat for the 1st time.I just use normal texts or msg.I rarely use any other way to communicate.