Sky Outage Report in Helford, Cornwall, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (50%)
-
TV (28%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Helford, Cornwall, England
The most recent Sky outage reports came from the following cities: Camborne, Truro, Falmouth and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
TV | |
| Truro |
Internet | |
| Truro |
Internet | |
| Truro |
TV | |
| Falmouth |
TV | |
| Redruth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helford, England
Latest outage, problems and issue reports in Helford and nearby locations:
-
Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
-
Nigel K
(@NDK72) reported
from
Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
-
Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
-
Stephen Bedser
(@DigiPRman) reported
from
Redruth, England
Sadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
-
Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
-
Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
-
_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
-
Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
-
John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
-
Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
-
Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
-
Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
-
Mike Kent
(@MikecityKent) reported
from
Redruth, England
@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
-
mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Jenny H
(@JennyH60444010) reported
@SkyHelpTeam never fail to be surprised by the poor customer service from your team! You don’t provide super fast broadband at my new address but are happy to offer me standard…for £11 a month extra!!
-
Martin Clowes
(@mclowes2308) reported
@PiashToriqul @SkySports So Paris should just lose all the money they spent on new facilities. They won't cancel it because they know they can't the IOC will sue the country into bankruptcy
-
Kirsty
(@KirstyAdamsx) reported
Don’t get @SkyUK rang up now the 3rd time to amend package and now they are telling me it’s next month.. sick of calling them now why does it take 3 people to give me different days. Can’t wait to be out of contract next year and cancel it all
-
KJ
(@katie_jay17x) reported
@tomkerr87794201 @BBCSport @SkySports I’m saying that their is nothing wrong with what G Nev said whatsoever! As it was directed to their game not them personally! Get a grip and stop making a problem out of nothing and forcing your opinion on bbc trying to get him removed from the video!! Hypocrite🤭
-
zachary f reeder
(@Zachary__reeder) reported
Yet more lies from @SkyUK @SkyHelpTeam, why is it worded like I've requested a change of delivery date when the parcel has been lost? Not only have I had no Internet for a week as of tomorrow but now I get lied to over the mobile too 😑 genuinely never pick this company
-
user75642
(@noname24561) reported
@SkyHelpTeam Would you be able to tell us why the internet went down in the first place?
-
Glitch09UK
(@Glitch09UK) reported
@SkyHelpTeam There is no outage in my area, it is only my service! What makes it even worse! It as been an very bad experience so far! Still no internet after paying 2 bills of £80 each! May go back to Virgin by the looks of it!
-
Tom Whitlock
(@berkshiredesign) reported
@noname24561 @SkyHelpTeam I too have done this - and no, the issue is not resolved
-
Adnan Quraishee
(@TheAdnanQ) reported
@banterman_007 @iemadAFC @SkySports And please stop having agendas against Arsenal, Xhaka, Ozil etc stop watching AFTV and English media. Because to prove urself right u guys want Arsenal to fail so please if u wanna support support and don't be like a guy who forms opinion on agendas
-
user75642
(@noname24561) reported
@SkyHelpTeam I’ve tired that as well multiple times and it doesn’t work. A relative of mine is an engineer for another provider and is wondering why you’ve given no definitive reason for this problem and no resolution. Some honesty is needed. Thank you