Sky Outage Report in Porthleven, Cornwall, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Porthleven, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Porthleven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Porthleven, Cornwall, England
The most recent Sky outage reports came from the following cities: Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
Internet | |
| Penzance |
TV | |
| Penzance |
TV | |
| Redruth |
TV | |
| Penzance |
TV | |
| Camborne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Porthleven, England
Latest outage, problems and issue reports in Porthleven and nearby locations:
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Darren Payne 67
(@dpayne435) reported
from
Penzance, England
@SkyHelpTeam now over 24hrs waiting for this issue to be sorted, very poor service from you guys
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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✨ 𝕁𝕒𝕔𝕜𝕚 ✨
(@JackiHicks) reported
from
Hayle, England
@SkyHelpTeam Thanks for your reply. I have already checked all of those options but unfortunately it’s @Microsoft who need to sort this issue but I’m not having much help from them 🙁
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Stephen Bedser
(@DigiPRman) reported
from
Redruth, England
Sadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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Nigel K
(@NDK72) reported
from
Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Wayne Quinn
(@leftpeg7619) reported
from
St. Ives, England
@markbeard37 @Ayse_Smith @SkySports Horrific tackle Beardy that was..Dane had to retire and the ********* has never looked back! #******
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Coopsie
(@coopsieyid) reported
from
Penzance, England
@SkySportsNews @SkySports what ******** do vegans, or what your (so called) presenters had for lunch, have to do with deadline day? Talk about scraping the bottom of the barrel when it comes to filling air time 🙄
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Mike Kent
(@MikecityKent) reported
from
Redruth, England
@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@SkyHelpTeam Nobody is answering the phone or you just get directed to sky help which obviously can’t sort out my issue ?
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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🌻 𝕁𝕒𝕔𝕜𝕚 🌻
(@JackiHicks) reported
from
Hayle, England
Hanging on the 📞 line to @SkyUK for almost half-an-hour to change our package ... 😴 Hung up & tried again but chose ‘cancel subscription’ option & they answered immediately 🤔 #Toptip
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Marshall
(@rmarshall86) reported
@SkyHelpTeam so my sky internet is down, says there is an issue on the line (6th time in last 12 months) and it says there is a problem when booking an engineer. Any ideas?
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Glenn Atkins 🦑
(@DeejayGlenn) reported
@SkyHelpTeam Ok thanks. I will cancel then
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Stacie-Mai
(@StazieMai) reported
@SkyHelpTeam How do I speak to someone? No live chat, no messaging service and the phone line says unless I make a payment, call back later ?
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Andrew Wright
(@AndrewW48448397) reported
@StyoorT @Rob99Smith @SkySports Why you talking like he bad person lol if someone offering you more money are you not going to take it.
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Benjamin Cartwright
(@bcartwright_) reported
@SkyHelpTeam So when will the full race be available on SkyGo as the DM you sent was no help whatsoever?
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5too5h
(@StyoorT) reported
@AndrewW48448397 @Rob99Smith @SkySports ...I have zero issue with him moving. Just the fact he has been dialling it in for months beforehand - genuinely thought better of him than that
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Julia Phillips
(@julesssp) reported
@SkyHelpTeam Hi Alison. We do call. We call every single day. Every day we have to re-explain the issue to a different person, who advises they will call us back at a certain time. THEY NEVER CALL BACK, so we repeat step 1. EVERY DAY.
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Roachy
(@roachyuk) reported
@SkySports Joke is you ask me.....the FA...FIFA and UEFA always going on about the wrongs in the world then they have a world cup in one of the worst country's in the world for human rights....HYPOCRITES all of them.
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Luka 🇮🇹
(@Lukathfc) reported
@SkySports It better sink in slow because Dele Alli is replacing you next international break
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Benjamin Cartwright
(@bcartwright_) reported
@SkyHelpTeam The phone number given was for Sky Broadband technical support and he said they had no connection with content.