Sky Outage Report in Porthleven, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Porthleven, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Porthleven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Porthleven, Cornwall, England
The most recent Sky outage reports came from the following cities: Penzance, Helston, Camborne and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Penzance |
Internet | |
| Helston |
||
| Camborne |
Internet | |
| Penzance |
Internet | |
| Camborne |
Internet | |
| Helston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Porthleven, England
Latest outage, problems and issue reports in Porthleven and nearby locations:
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_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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✨ 𝕁𝕒𝕔𝕜𝕚 ✨
(@JackiHicks) reported
from
Hayle, England
@SkyHelpTeam Thanks for your reply. I have already checked all of those options but unfortunately it’s @Microsoft who need to sort this issue but I’m not having much help from them 🙁
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Coopsie
(@coopsieyid) reported
from
Penzance, England
@SkySportsNews @SkySports what ******** do vegans, or what your (so called) presenters had for lunch, have to do with deadline day? Talk about scraping the bottom of the barrel when it comes to filling air time 🙄
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Nigel K
(@NDK72) reported
from
Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@SkyHelpTeam Nobody is answering the phone or you just get directed to sky help which obviously can’t sort out my issue ?
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gothic Emma Louise
(@EmmaGothic) reported
@SkyHelpTeam Well when i rang to knock my bill down, i asked about your broadband social tariffs and she said oh they are no good. What you have is better, i told her im struggling and my broadband contract is nearly up im going to get a quote with someone else
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James 🇬🇧
(@ItsJamesPowers) reported
@Ofcom could you please advise @SkyHelpTeam are refusing to provide me a deadlock letter or even allow me to raise a complaint despite the fact they are clear evidence that our package was sold to us with a straight lie by a Customer service agent! FSM Act 2000?
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Darren Stewart
(@DarrenS81389415) reported
@SkyHelpTeam having trouble with my sky q box
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Dode
(@Dode227Smith) reported
@rhinoboy79 @SkyUK I left sky cause they would not help with a payment plan when I fell a month behind
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Philip Winstone
(@winstone_philip) reported
@SkyHelpTeam I’ve been a Sky customer for 24 yrs. A few weeks ago found out that sky customers could access @paramountplus at no extra charge.However, I’ve been unable to view it on my account.I’ve called your c/services & was told I either have to pay or cancel sky cinema? Why?
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Kathryn Thompson
(@meowkat130) reported
@SkyHelpTeam some channels have No Satellite Signal, and now I can’t download. Internet seems to be ok
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Christian Cerisola
(@ChristianCeriso) reported
@Mike_CastleT @SkySports When Murdoch and Sky appears the better moral preference, we have some problems mate. 😔
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AJ
(@Ajayi82) reported
@SkyUK sort your mobile signal out
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Natalie Braddock
(@nataliebraddock) reported
@SkyUK without broadband for 5 days now, no contact unless I ring them. Now saying I need a new router and trying to charge me £100! 23 years service, think it might be time for a change. @SkyHelpTeam
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James 🇬🇧
(@ItsJamesPowers) reported
@steeleyp_ @SkyHelpTeam @SkyUK They won't register my complaint, the CSA seems to think that they are not bound by the law. online keeps going around in a circle. won't take me to email a complaints page.