Sky outages and service status in Falmouth, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Falmouth, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
The latest reports from users having issues in Falmouth come from postal codes TR11 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Falmouth, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Falmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Falmouth, England
The most recent Sky outage reports came from the following cities: Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Falmouth
|
9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Falmouth, England
Latest outage, problems and issue reports in Falmouth and nearby locations:
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
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Richard Drew (@richarddrew788) reported from Redruth, England@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
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Penny Hollywood (@pholly22) reported from Truro, England@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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JeremySquibb 💙💛 (@JeremySquibb) reported from Helston, England@adamcoatham @VodafoneUK @SkyHelpTeam Cheers. When I spoke to @SkyHelpTeam they didn’t seem to have much of an idea what is going on. Spent 4 hours yesterday and today trying to get this resolved, and still not working so can’t watch the sport I wanted. You know the song @lufc #lufc sing about @SkySports
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Nigel K (@NDK72) reported from Falmouth, EnglandHey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandExample of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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mark (@cornishsportG) reported from Flushing, England@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Mike Kent (@MikecityKent) reported from Redruth, England@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Claire Irons (@ClaireIrons3) reported from Truro, England@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam where are new Sky Premieres listed now, then? As someone paying for a service, it is annoying that they aren't labelled, more than halved, no price drop, no heads up and now they're muddled in with old films (Liar Liar) so it takes time to even find new premieres.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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John Steed MBE (@jsteed773) reported from Helford, England@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandPity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
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_James (@james_grogan) reported from Porthleven, England@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Hi Stephanie, thanks for letting me know there aren't issues at your end. Is the program still available to re-download? I recorded it but need to delete and re-download.
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Jeannie Cain (@Jeanniec007) reported from Truro, England@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michael horsfield (@HorsHorsfield) reported@MichelleBeckett @SkyUK @VodafoneUK Just been fined for shocking customer service. So sorry for your loss
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SlipperyNips (@Moobs2234) reported@Magpie8991 @thefootyvoice @kendallrowanx If you believe anything you read from Skysports or any of your **** ITKS, i'm sorry to tell you, but, it's not real. Bruno asked to leave post season, pre world cup. You got 12th and HE ALWAYS retained the belief that, if you failed to get UCL,Your club would let him go.
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Episode IV - living in the heart of the Matrix (@ourtone69) reported@MichelleBeckett @SkyUK @VodafoneUK Just cancel the DD and let them try and sue a dead man
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JayKeen (@JayKeen93) reported@WajirTweep @SkyFootball @SkySports FIFA have clearly come out and said the sensors didn't go off, there was no contact with the rope cam, and it's clear in replays that the direction of the ball doesn't change at all, just a poor kick from the keeper.
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kidrabat (@ja_saarq) reported@tacticaldata89 @ballondor Idiot, if it was the case why they didn’t mention it on the times on the sun on the daily telegraph on mirror, in the bbc on skysports on itv ? When normally the uk tabloids spend their time talking about any irrelevant info like katy price getting a boob job??
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VeloBet HorseRacing (@VeloBet_Horse) reported@SkySports proper racehorse problem. no point pretending to be serious when the room service is knocking mid-interview
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ANIA GABB (@aniagabb) reported@SkyHelpTeam we are absolutely disgusted by your service. Last Sunday we contacted you saying our cable was damaged and we don’t have any broadband - you assured us that open reach would be here in 48 hours - a week on nothings been fixed!! This is not acceptable!!
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Ross (@RossUKRFC) reportedHey @SkyHelpTeam why are you asking me for a pin to watch a football match I'd been watching for 114 mins? Had to reset it because you never ask for a pin....
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Gill (@gill_frost) reported@MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.
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Foxy Brown (@69FoxyBrown69) reported@MichelleBeckett @SkyUK @VodafoneUK British Gas and Barclays made our grief even worse when my dad died. The very worst service!