Sky outages and service status in Falmouth, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Falmouth, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Falmouth, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Falmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Falmouth, England
The most recent Sky outage reports came from the following cities: Falmouth.
Community Discussion
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Sky Issues Reports Near Falmouth, England
Latest outage, problems and issue reports in Falmouth and nearby locations:
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Nigel K (@NDK72) reported from Falmouth, England@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thank you Carol, that is great. As feedback, if a subtitle issue is reported to check at source across all equipment before asking questions. I've been asked so many different questions when I report subtitle issues, when this could be a 3 message conversation not 4 hours to sort
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Brad (@Poldisleftpeg) reported from Saint Agnes, EnglandSo @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
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Nick Jaye (@NickJaye1) reported from Probus, England@SkySports I agree never heard anything so one sided in Liverpool’s favour
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_James (@james_grogan) reported from Porthleven, England@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Claire Irons (@ClaireIrons3) reported from Truro, England@SkyHelpTeam why is my internet down in Cornwall?
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Jacob Wells (@J4Kes93) reported from Falmouth, England@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Jeannie Cain (@Jeanniec007) reported from Truro, England@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Very Grumpy Girdle🇪🇺🏴🇫🇷 (@TanyaAGT) reported from Grampound, England@Raphaelite_Girl @GadgetInvestor @SkyUK Charge ridiculous amount, don't make any programs, get huge money in from ads, then spend nothing on customer service
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Nigel K (@NDK72) reported from Falmouth, EnglandSo my total @SkyUK bill is going up by £8/month. Two weeks notice given. That's over a 10% rise on my previous bills. Time to cancel I think :(
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Claire Irons (@ClaireIrons3) reported from Truro, England@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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John Steed MBE (@jsteed773) reported from Helford, England@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandPity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam where are new Sky Premieres listed now, then? As someone paying for a service, it is annoying that they aren't labelled, more than halved, no price drop, no heads up and now they're muddled in with old films (Liar Liar) so it takes time to even find new premieres.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Spike Q7 (@spikeq7) reported@cxdi55 @skytv @SkyHelpTeam Its always the same with sky and virgin. Charge a ridiculous price then when you cancel it their customer retention team get in touch and offer you a better deal. Very odd business model to p off your customers
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Ravensthorpe (@Aaron_UK00) reported@cxdi55 @skytv @SkyHelpTeam They where a joke 10 years ago, I’ll never make that mistake again. Overpriced **** TV
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Ian Moone (@Traumaside99) reported@cxdi55 @skytv @SkyHelpTeam My mum's was up & she was offered pretty much the same deal, I cancelled her contract & got her a higher speed with a different provider for £21 a month. Sky asked her not to cancel & offered £26 a month for the slower speed she was already on. Told them no & moved off Sky.
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Mike (@MikeyFromUK) reported@SkyHelpTeam At no point was I speaking to you, Sky, ya ****. Probably why your company is going down the hole
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OriginalCrackfox (@SteveGrange77) reported@cxdi55 @skytv @SkyHelpTeam Don't engage in the "we can reduce your price nonsense". Cancel. Wait for the offers to start popping up on the MySkyApp. NEVER accept the first offer, always reject the "this is the best deal" offer eventually they will drop their pants to try and keep you.
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Peter William (@pwl1279) reported@cxdi55 @skytv @SkyHelpTeam Leave. I’ve never stayed with the same provider for more than 3 years. Yes it’s a faff moving, but saves a lot of money by doing so.
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Matt Davis (@MatthewD199135) reported@cxdi55 @skytv @SkyHelpTeam I left sky broadband after 10 years because it was ****, went over to true speed and haven’t had an issue
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David Young (@kjdyoung) reported@cxdi55 @skytv @SkyHelpTeam So cancel and start again simple
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theMatchett (@TheMatchett) reported@SkyHelpTeam can’t make or receive calls on sky mobile help please
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STEVE WILLIAMS (@JarheadSteve) reported@Wakey1234 @SkyHelpTeam Have exactly same problem!