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Sky outages and service status in Falmouth, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Falmouth, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

The latest reports from users having issues in Falmouth come from postal codes TR11 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Falmouth, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Falmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Falmouth, England

The most recent Sky outage reports came from the following cities: Falmouth.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Falmouth, England

Latest outage, problems and issue reports in Falmouth and nearby locations:

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.

  • Jeanniec007
    Jeannie Cain (@Jeanniec007) reported from Truro, England

    @SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Thank you Carol, that is great. As feedback, if a subtitle issue is reported to check at source across all equipment before asking questions. I've been asked so many different questions when I report subtitle issues, when this could be a 3 message conversation not 4 hours to sort

  • cornishsportG
    mark (@cornishsportG) reported from Flushing, England

    @SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    Pity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.

  • ClaireIrons3
    Claire Irons (@ClaireIrons3) reported from Truro, England

    @SkyHelpTeam why is my internet down in Cornwall?

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Hi Stephanie, thanks for letting me know there aren't issues at your end. Is the program still available to re-download? I recorded it but need to delete and re-download.

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.

  • sophsweet
    Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.

  • MikecityKent
    Mike Kent (@MikecityKent) reported from Redruth, England

    @JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    @SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.

  • james_grogan
    _James (@james_grogan) reported from Porthleven, England

    @SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    So my total @SkyUK bill is going up by £8/month. Two weeks notice given. That's over a 10% rise on my previous bills. Time to cancel I think :(

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CapitalTots
    Capital tots (@CapitalTots) reported

    So where are the Is Morgan Rogers worth £117 million? Or is Elliot Anderson worth £116 million? Polls 🤔 SkySports? Oh that's kept for Utd is it?... 🥱 always the same! Hated, Adored, Never Ignored 🇾🇪

  • MikeyPB
    Mike P B 🇺🇦🇬🇧 🇪🇭 🇿🇦 (@MikeyPB) reported

    Absolutely 💯 want to speak to a human, hate this AI chat, ask you security questions only for when you actually speak to a human ask all over again 😡 don't they @skytv @SkyHelpTeam even then first person cannot help you !

  • jassemalalless
    جاسم العلّص Jassem (@jassemalalless) reported

    @SkyUK I am extremely frustrated and disappointed by your services and the way your company treats its customers. This experience has been very disappointing, and I expected a much higher standard of customer care.

  • Myco_AFC
    Myco Gunner (@Myco_AFC) reported

    Skysports are very bad, no mention of the Journalist they heard it from. They act like they have reliable journalists on ground but no. Give David Ornstein credit.

  • uniquedemi2030
    DemiCFC (@uniquedemi2030) reported

    @Blue_Footy @ghostgoal @SkySports If we get it right, we have a good opportunity to win the league. It has never been even this open in a while. So many changes in the league. Arsenal are not dominating enough.

  • dan_p_ofem
    Daniel (@dan_p_ofem) reported

    @SkySports If you don't know who this is... bad news - it's you

  • BrownMamba24_8
    Maverick (@BrownMamba24_8) reported

    @BlessedGirl001 @theMadridZone @SkySports Never had it to begin with😭

  • Nnaedozie_
    Nnaedozie_ (@Nnaedozie_) reported

    @SkySportsPL You guys are the worst All the time "skysports understands" Give credit to the real journalists you leech of their work

  • Gingelltown99
    RealDSG (@Gingelltown99) reported

    @SkyUK Could this be the worst service provider in England? My husband received a phone call from them yesterday advising him of an overdue payment, so he paid the £113 as requested. Today the internet is disconnected and they have now advised him it will remain disconnected for 8 days! He is now having to request the phone call recording - what a shame - we thought England was more advanced than Australia but obviously not!

  • r_gUnique
    r (@r_gUnique) reported

    @theMadridZone @SkySports FIFA does not belong to Infantino. The decision would require every federation to accept and it would never happen.