Sky Outage Report in Falmouth, Cornwall, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Falmouth, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Falmouth, Cornwall, England
The most recent Sky outage reports came from the following cities: Camborne, Truro, Falmouth and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
TV | |
| Truro |
Internet | |
| Truro |
Internet | |
| Truro |
TV | |
| Falmouth |
TV | |
| Redruth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Falmouth, England
Latest outage, problems and issue reports in Falmouth and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Brad
(@Poldisleftpeg) reported
from
Saint Agnes, England
So @SkySports have done videos of Mesut Ozil’s goals. He’s got some crackers. It’s quite sad, once you see past all the ****. He was may favourite player outside of Arsenal in 2013. Now he virtually means nothing. That feeling changed in an Arsenal shirt. That makes me sad.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kiskilla
(@2kiskillato) reported
@SkyHelpTeam Without ANY SOLUTION OR WORKAROUND!we scheduled the move 4 weeks ago and now you are telling us to wait for the sake of it
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Emma Hoey
(@Hoeyem1) reported
@SkyHelpTeam If someone could call me back I would appreciate it. I’m not calling again. I will email my complaint if I need to.
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Seonaid MacKay
(@OooPooLooMooZoo) reported
@SkyHelpTeam Hi there, so what you are saying is that for Sky Broadband customers who, although customers of Sky don’t use Sky for their phone services, it costs them to contact customer services to provide a basic service?
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John Murphy
(@RemainingHuman) reported
@SkyHelpTeam Have just spoken to your advisor. Have advised him and am now advising you that I will continue to call each day it's not working. I will charge £25 for the first 5 minutes then £1 per minute thereafter.
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Dr Joanna Semlyen #BlackLivesMatter
(@Dr_Jo_S) reported
@Abi_Rimmer @SkyUK We get these calls 2 to 3 times a week usually at about 10 am. They seem to want us to go upstairs to our router and allow them access in some way. We just hang up.
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Michelle Richman 💙
(@mishyrichman) reported
@SkyHelpTeam I still haven’t had a call back regarding my problem. This is outrageous!
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Seonaid MacKay
(@OooPooLooMooZoo) reported
@SkyHelpTeam Sorry, that’s not clear - I have Pay as you Talk and Sky line rental. Are my calls to customer service from my landline free?
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Kane
(@m34kane) reported
@SkySports Thank you for not cramming your race baiting agenda down our throats this early in the morning
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ItchyBawz1991
(@bawz1991) reported
@JoelleUTV @SkySports Dumbo not 1 other driver had that problem, he said himself he tried something different therefore he ****** up therefore it was his fault and was dangerous therefore not harsh penalty in slightest
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PS
(@steeleyp_) reported
@usernameladybee @Toks2020 @SkyUK If the customer doesn't want to have a DD set up, they can change their own payment method using their online account. Most companies these days offer DD OR recurring card payment. Very few allow for payment on receipt of invoice but some do.