Sky outages and service status in Saint Agnes, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Sky generated 0 outage signals in the last 24 hours around Saint Agnes, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Saint Agnes, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Saint Agnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Saint Agnes, England
The most recent Sky outage reports came from the following cities: Falmouth.
Community Discussion
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Sky Issues Reports Near Saint Agnes, England
Latest outage, problems and issue reports in Saint Agnes and nearby locations:
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Nigel K (@NDK72) reported from Falmouth, England@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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mark (@cornishsportG) reported from Flushing, England@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Claire Irons (@ClaireIrons3) reported from Truro, England@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Steve james (@Sj4James) reported from Falmouth, EnglandWorst game off football ever seen. Should off shown forest and fulham @SkySports
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Richard Drew (@richarddrew788) reported from Redruth, England@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thank you Carol, that is great. As feedback, if a subtitle issue is reported to check at source across all equipment before asking questions. I've been asked so many different questions when I report subtitle issues, when this could be a 3 message conversation not 4 hours to sort
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Mike Kent (@MikecityKent) reported from Redruth, England@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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simon gillings (@gillings76) reported from Newquay, England@SkyUK a very letdown 20 plus year customer increasing my bill by over 45% as out of contract with no communication whatsoever - but it’s ok to send me multiple emails about your products all the time #disgrace
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Hi Stephanie, thanks for letting me know there aren't issues at your end. Is the program still available to re-download? I recorded it but need to delete and re-download.
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Sophie Sweatman (@sophsweet) reported from Falmouth, EnglandPity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Nigel K (@NDK72) reported from Falmouth, EnglandHey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman (@sophsweet) reported from Falmouth, England@SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kev Mc (@KevMc86) reported@LeonsHotArms @SkySports @premierleague It wouldn't matter anyway. Corrupt as ****, frightened of abit competition.
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Patsy Clark (@p4tsyclark) reported@cxdi55 @skytv @SkyHelpTeam I hit them with rant as a customer for 16 years got the new customer package immediately, tv, bb and phone, saved £20/month and got 16gb extra, faster bb and sky tv, just quote them that and they’ll do it
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「Baldton Greyjoy 🏆」 (@VillageTaker) reported@hanx3sports @eurofootcom @SkySports He had like 1 bad game and he's still young and coachable. Saliba gonna miss months and you can't give all his minutes to Mosquera, it's smart, but let's see if it actually happens
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Stevø (@_Steve_B_) reported@cxdi55 @skytv @SkyHelpTeam They are a joke. I was also a platinum customer, but cancelled this week and told them to stick it. Funny how they came up with better deals as soon as I asked to cancel! Too late, I’m done being robbed.
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Metal_ Rebel 〓〓 (@Metal_Rebel) reported@cxdi55 @skytv @SkyHelpTeam Mine jumped to £104 a month! We had sports and movies, cut out the moves, but still expensive, but we have also had non stop problems with the Q box ever since.
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WhyAmIBored (@WhyAmIBored2) reported@cxdi55 @skytv @SkyHelpTeam everyone who complains about new customer pricing needs to have a good think every once in a while. it's an OFFER used to INCREASE customer numbers. same happens with many different services.
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Paul Gudgeon 🦊💙 (@paulgudj) reported@cxdi55 @skytv @SkyHelpTeam 💯 I left Sky last month after being a customer for over 30 years. Feel like we are being forced to pay massive rises in prices because they are so desperate to keep the football and have to pay through the nose for it. I’m £130 better off.
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MrJEB (@jeb_mr) reported@SkyUK are customers going to get compensation for the outage? It has been ongoing for ages. You could give at least £5 compensation per customer.
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Emry's Toy Soldier (@EmrysToySoldier) reported@cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.
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Stef (@MentalTheme) reported@cxdi55 @skytv @SkyHelpTeam Step 1: Cancel it. Step 2: Hook a PC up to your TV & never pay to watch anything ever again.