Sky Outage Report in Saint Agnes, Cornwall, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Saint Agnes, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Saint Agnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Saint Agnes, Cornwall, England
The most recent Sky outage reports came from the following cities: Camborne, Truro and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Saint Agnes, England
Latest outage, problems and issue reports in Saint Agnes and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Pity @SkyUK has decided to bury information about what new films have come out on Sky Cinema. I will be cancelling. This after no price reduction and over half reduction in new premieres. Bad customer UX.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Steve james
(@Sj4James) reported
from
Falmouth, England
Worst game off football ever seen. Should off shown forest and fulham @SkySports
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you Carol, that is great. As feedback, if a subtitle issue is reported to check at source across all equipment before asking questions. I've been asked so many different questions when I report subtitle issues, when this could be a 3 message conversation not 4 hours to sort
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Sorry, I haven't heard this angle before and have reported subtitle problems for years! Usually they are at source so relate to all sky equipment.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam OK, then I'm not reporting subtitle issues anymore. If you don't appreciate customers reporting issues enough to check if it is at source, I'm not spending whole evenings on Twitter troubleshooting when I know what to do if it's my end but more often than not it's at source.
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matthew chadd
(@matthewchadd1) reported
from
Uny Lelant, England
@Sink_yy I’ve seen Zack Snyder’s Justice League anyway on @SkyUK it was fantastic amazing masterpiece and how dare you call me hypocrite, your the hypocrite all I said it’s not going to happen anyway what the hell is your problem
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam where are new Sky Premieres listed now, then? As someone paying for a service, it is annoying that they aren't labelled, more than halved, no price drop, no heads up and now they're muddled in with old films (Liar Liar) so it takes time to even find new premieres.
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel O’Connell 🇮🇪+🏴=🍀
(@DanielOConnel18) reported
.@SkyUK customer service is an absolute joke. Can anyone ever get through to speak to anyone on the phone rather than their utterly useless bots?
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clive merritt
(@Clivemerritt) reported
@skytv @NOW @SkyHelpTeam is the last of us set to leave the on demand service in the next 24 hours ?
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Mrs Karen Penhale
(@mrs_kpd) reported
@SkyHelpTeam can someone tell me why is I am giving you 31 days notice I cannot cancel my sky tv subscription?! You are thieves. 18years being a customer and I have to wait until January 2024. I do not want this service and your policy is outdated and cruel 🤬
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GinhawkNo1
(@GinHawkNo1) reported
@SkyHelpTeam Yes. multiple reboots have had no affect. Broadband connection keeps dropping off now as well so using apps is a no no- everything else in the flat is fine re broadband connectivity. Weather conditions are good. Seems to be a box issue. is original Sky Q box so quite old i think.
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Darcey Kelly
(@DarceyKelly16) reported
@SkyHelpTeam Are you being deliberately stupid. I wasn't asking for an offer but to take stuff off my subscription but was asked to pay £30 for this privilege. Where in the normal world does a fee for reducing make sense.
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robbodobbo
(@theunitedway98) reported
When are skysports and the rest of the pundits gonna start putting pressure on klopp and liverpool? No wins in 5 games, crashing out of Europe. Majority of pundits had these down as favourites to win the league!! But we're talking about vidic and vvd instead
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RealDrJan
(@RealDrJan1) reported
@SkyUK the sky help team has not answered in 48 hours. You provide Customer Dis-service.
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ER
(@Eleanor_0611) reported
@SkyUK price went up. We called to talk about it. Agreed price back down £1 cheaper than it was before per month going forward. Told to see the changes to the bill in 48hours…. NOPE! Rang again told we were lying on the phone and we can’t have it because no notes were taken!!!
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Darcey Kelly
(@DarceyKelly16) reported
@SkyHelpTeam What offer? I was asking to reduce my package. How is that an offer? You don't charge to increase a package just to decrease. What sort of answer is that. Dreadful customer care.
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Ocigo
(@Ocigo) reported
@SkyHelpTeam Unfortunately due to an issue with my previous supplier I no longer have a phone to use.