Sky Outage Report in Redruth, Cornwall, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Redruth, Cornwall, England
The most recent Sky outage reports came from the following cities: Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
Internet | |
| Truro |
TV | |
| Truro |
Wi-fi | |
| Truro |
Internet | |
| Redruth |
TV | |
| Newquay |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Previously on many many many occasions, Carole, Jason and many others have told me if there is an issue at source without knowing about my equipment. I'm on Sky Q. I'm not reporting subtitle issues again as it stresses me out repeating the whole, wasteful time consuming process.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
How awful is Soccer AM on @SkySports now, waiting for the @Carabao_Cup draw and can’t watch these idiots anymore, will catch up on who @LCFC face in the next round on here later..
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Proud
(@PaulProud3) reported
@SkySports A terrible career decision for raffa as he will never be accepted
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Tansleygirl
(@CottageHerb) reported
@SkyHelpTeam I’ve rang & spoke to one of your advisers! It’s not saying that there’s an area outage on your system but there is!! I’ve been in touch with numerous people who live near me & are with sky & broadband isn’t on for any of us! It’s the DE4 area!
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Jill W
(@WilliamsonJill) reported
@SkyHelpTeam The issue is with Sky
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Andy
(@Andy17LFC) reported
@SkySports They don't deserve him. Horrible, bitter, twisted fans.
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Tansleygirl
(@CottageHerb) reported
@SkyUK Sky Broadband down again (2nd morning running) today in DE4 area ! Spoke to one of your advisers who argued that it couldn’t be down becos her computer said it wasn’t!! What a joke!
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Wood1979
(@Wood1979) reported
@SkyHelpTeam are there issues with Sky Broadband in the DE4 area. Second day running this has happened. Your app says no issues in area but it's affecting all people on Sky. Please could you advise.
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Bernadette Morgan BSc 🔶🇪🇺☘️ #RejoinEU
(@BernieMorgan) reported
@SkyUK I keep getting texts purporting to be from you, with your number linked in telling I’ve cancelled my service and it will be cut off in two days. It’s been several months now.
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Clare Jackson
(@wackojacko1971) reported
@SkySports Never thought that headline existed!!!
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Sue Harper
(@SHarper2109) reported
@Beffachu @YawnBros @SkyHelpTeam Is yours broadband still off, I’ve just been speaking to a human and there saying there is no outage and the issue as been fixed so booked me an engineer for Monday!! Even though I explained that people on Twitter in this area are having the same issue
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Park View Pilates
(@ParkViewFitness) reported
@SkyHelpTeam I'm supposed to have an open reach engineer booked tomorrow to fix a fault but it's not showing up on my account. How can I get confirmation that the appointment has actually been made without spending another 20minutes on the phone??? Thanks